I've been really reluctant to do a cable repair, but after watching your videos I have now got the bottle - and the beauty is I can pause your video and get it right. Nice one Vince.
orange and white wire. I watched one of your videos and connected them to the A and B ports and it's all working again. Thank you so much I was worrying myself sick about having a huge bill to pay for an engineer visit.
I was just so upset with the broadband wiring at my home, as internet is NECESSARY these days...lol...But Whoa! This video is just so helpful!...I am so thankful to you for creating it. Helped me a lot! Thanks once again, pursuing for watching more videos of yours.
Thanks for this, meant to do this ages ago instead of using a plug in extension. BB speed before DL 17.03 Mb/s UL 4.13 Mb/s Speed now is DL 31.92 Mb/s UL 5.71 Mb/s.... was definately worth doing!
I did it! Replaced an extension where the cat had peed on the box, causing the copper wiring to go green inside. My phones all work fine now. Thanks so much!
Thank you so much, just the right "know-how" video for me. I hope it will be as easy to install an extra slave socket as it seems when you're doing it))) Anyway, I feel more confident about this little project now. You have covered all my questions, by the way, because I was wondering whether it's possible to run another extension from the existing one. Wishing you all the best.
this is amazing and realy professionally you show me I was looking to extension my phone line but I did not know but after watching this video now I am able to do that. thanks
Hi vince, Just replaced the master tel socket which was very old to a new ADSL FACEPLATE AND BACKPLATEl socket and wired up 2 extensions.Internet speed has gone from 1.67mb before to 4.67mb after carrying out the work. i could not believe thisand have done a few speed tests all day. The old socket was a mess of old redundant wires still connected. Great videos and easy to follow advise. Thanks Vince.
Hi Vince, nice video and thank you so much. I do have a question re. extension of a broadband cable. I checked mine, it uses a two pair cable and all 4 leds are connected from the main-socket (outside the house) to the socket inside the house. In my case can I also just use the blue-white-orange like you showed in the video, or do I need to connect all 4 (blue-white-orange-white)? The reason for this is that I'd like to use one old telephone cable (only has 3 leds), which is already installed in the house. Thank you again for your answer. Best regards!
Great video. Good job. Question. I need to install a phone in my garage, about 280ft from the phone jack. Should I buy a 300ft telephone cable? Please let me know if it will work. Thanks for your help.
Hi, When you say not to run it from the box into the house, does that mean the actual box that is installed by SKY with two sockets? I just want a box in my room so I can use a wired vintage style telephone but I am worried about touching anything on the SKY socket in case I break something. My Dad put extension boxes in our rooms as kids, many years ago and they always worked fine but that was pre-internet/broadband days so I dare not mess with any socket I should not! I'm pretty handy but just don't want to risk the broadband or a big bill from SKY for messing it up!
0:43 the phone wiring in the house I live in is the same as this; two pairs, one orange and orange/white, and a blue and blue/white pair. Apparently the cable that was used here is meant to be temporary, but it was never supplanted with proper Cat 3 wiring.
hey vince here in nz we uses 2 wires blue and orange can i use cat5 e cable how would you wire the extension box with cat5 e i have cable in extension box can i re move it or do i have buy new socket🙂
Hi Vince, Great videos and really helpful. Could you please suggest the safest way to remove phone wires from the back of the faceplate when there is very little slack to play with. Thanks.
+mick f Hi, if you have a krone type punchdown tool (the professional type that snips the wire when punching down) then it has a little hook that you can pop out and this hook is really good at pulling out the wires. If not you can just yank them out and if you can't get any slack to re terminate them then get some 2 wire jelly crimps and a bit of old telephone wire and extend each wire out (preferably using the same colour code (blue to blue etc.) The jelly crimps won't be seen as they will be hidden in the backbox.Many thanks Vince.
Hi Handsome, Thanks for such a cool narrative alongwith unparalleled demonstration so that a novice like me could dig everything so well. Totally, a smart package complete in all respects. If you don't mind, allow me to give you a piece of free advice ; Do try your luck in Films. I'm sure you'll come out in/with Flying Colours. Awaiting to watch more such videos of yours. 👏👌🏽👍🏽🙏🏽🇮🇳
I have a phone line extension system fed from an "stc mx5" telephone system, a floor polisher caused the master socket (fed from one of the five MX5 output extensions) to come off the wall. the question is what type of master socket would be compatible as replacement to this? - I think its a pbx system seeing that you could use this as an intercom and have to dial 9 before dialling out externally.
Hi great video. Can I use a junction box? I have master socket close to front door and want to do two extra sockets.. one in living room and another one upstairs bedroom. I am guessing that will be 3 wires in one point each 2,3,5 . Will be my connection weak? Cheers
+Mariusz Łysik Hi, if you are using one of these NTE5 master socket then you will be fine because the main wires connect on the backplate and then you connect up the 2 extension cables onto the removable frontplate and the IDC terminals allow 2 wires in each slot so you will be fine. If you have the very old smaller master socket (2/1a) then you will not be able to connect up 2 extensions because it will be 3 cables in total and again the IDC slots only allow 2 wires. Thanks Vince
Great clear video, thanks. Did as shown and the phone extension works perfectly (using filter) only problem is that the broadband from original socket stops working, disconnect the wires, works again. Any Ideas? Many thanks!
+Eddie Sharples I wonder if your line is on the limit and when you install the extra extension it is enough to knock the broadband out. Try disconnecting the ringer wire on terminal 3 so only connect wires 2 and 5 to see if that helps.Thanks Vince
Hello! I have a NTE5 master socket and an extension. But whatever way the extension was installed, it does not terminate into the socket, instead a normal phone plug was put onto the wire and plugged into the socket in the master socket. Could I just cut the phone plug off the extension cable and wire it to the master socket like in your video or do I have to re run the whole wire again? Thanks and keep up the great videos
Andrew Hume Hi, if it is solid core wires then you will be able to hardwire it in but you will see no benefit (apart from neatness) to hardwire it in. If it is very flexible then it may be stranded wires in which case they do not punch in well to the terminations so I would leave it as it is with the BT plug on it.Thanks Vince
hi vince just watched this video i bought all the stuff i need i was just wondering can i use another bt openreach socket for the extension or do i have to buy something else,as i have a spare bt socket box here, thanks again
K Crawford Hi, it is best to use a 2/3a extension socket BUT........another BT master socket will work as an extension but it will cause confusion in the future if an engineer is ever working inside your property because you will have 2 master sockets on the one line but you will be able to plug a phone in and get dial tone just fine.Thanks Vince
Here's a simple challenge for you Vince. Don't expect you to have an answer but don't think you encountered an old-style problem like this. I connected, from an old-style main socket (having 2 main wires, orange & white) which was downstairs, an extension to another room downstairs. Then from that extension downstairs, connected an extension upstairs. I have nothing plugged into the main socket, but have 2 vintage bakelite dial telephones plugged into the 2 extensions upstairs & downstairs. Both telephones & lines work fine, except the upstairs telephone doesn't ring. Nothing wrong with any of my telephones but if I swap them around, upstairs telephone with the downstairs telephone, guess what? The telephone which is now downstairs works good. But the telephone which is now upstairs, doesn't even have a dial tone. Any ideas gratefully received.
That is a strange one as you would expect both phones to have the same non ringing fault when upstairs. Personally I would double the check the wiring for the upstairs extension in both the up and downstairs sockets (the terminals 2,3 and 5). You could try fitting an ADSL micro filter into the upstairs socket as normally these will allow the phone to ring. If it does you could change the upstairs socket over to a 2/2a or 2/1a if you didn't want the filter sticking out of the socket as these have the capacitor in them which will allow the phone to ring. Hopefully it will be a wiring problem but if not then the ADSL filter or 2/2a will hopefully remedy the situation :-)
Hi Vince, supurb video. Very clear and informative. QQ. i want to add an phone line extension and have followed your video step by step. I have a working phone line and BT internet service plugged directly into the master socket. When I wire up the extension the internet goes down. I have exhaused all my ideas from replacing the main socket, to only wiring up the blue and blue/white but still the same problem persists. Any idea's would be more than useful. Thanks again
Have you plugged a filter into both sockets (if you have equipment plugged into both sockets) and did you use copper cable like CW1308 or was it the cheaper copper/aluminium mix cable? Thanks Vince.
+My Mate VINCE thanks so much for getting back to me. I have bought the copper wire you suggested and have a filter in the master socket with working broadband. When I remove the faceplate and wire in the new extension, the master socket stops working. I have tried this several times making sure everything is wired up perfectly but still no luck. Thanks so much for helping me out, many thanks
Hi Chris, if the master socket is actually dead (no dial tone) then it is easier to fault find. Firstly disconnect the extension socket and test again at the master socket with the frontplate attached and the extension cable attached so this will eliminate the extension socket. If it is still dead then it must be the cable or the frontplate so disconnect the cable and then test with the frontplate plugged in and if it is working then the cable must be faulty. You could always try the orange wire to terminal 2 on both ends and the white/orange wire to terminal 5 just to see if they work, and then you know 100% that the blue pair is faulty.
thanks Vince. I will try and work this out and see how i get on. if not I would be more than happy to pay you for a facetime conversation so i can show you the issues?
Vince I have watched a couple of your video's very well made. Thank you. I have put a splitter (Tel and ADSL) in my incoming line to position my router middle of house (3 levels). I now want to split the line again (Tel and Tel) back at the wall socket. will this work..?
+Michael Holmes Hi, yes you can split the telephone line, remember that the little IDC terminals will only accept 2 wires so you may have to put in a BT78 junction box which has more IDC terminals if you run out of space. Telephone extensions can be daisy chained from one socket to the socket or star wired (split) from one location.Thanks Vince
Hi there, thanks for the informative video.. I have a question regarding the blue pair. My current extension is wired in and functioning but with the blue to 5 and white/blue to 2.. Is this correct or should it definitely be wired as you stated? I imagine the pair make up a circuit of some sort so it may not matter. Grateful for your feedback
darkchildjon Hi, if the other end of the cable is also wired up blue to 5 and white/blue to 2 then it will not make any difference. The wire doesn't care which colour it is but it may/can cause confusion to an engineer if they had to work on your extension wiring. You may as well leave it as it is if it is all working well and if you come to do any new work then you can follow the standard colour code as shown in the video.Many thanks Vince
Hi. I have a daft question. When you put the cables into the terminals using the push down tool, to my eye the cables that are now in the terminals still have their plastic on them covering up the copper inside. How is the connection made between the cables and the terminals if the plastic coating is still present? I would have thought the plastic sheath would have had to be removed prior to installing the cables?
+jmcphee7 Hi, the metal in the actual terminal (IDC Slots) cuts the plastic on both sides to touch the copper on the inside so you don't have to strip them back to bare copper.Thanks.
Hi Vince, Great videos and really helpful. I wounder if you could advise me this matter, I have a mother who suffers from Alzheimer's and she keeps on unplugging the main phone. Is there any such socket box that has the ability to lock the phone box to stop someone from unplugging the phone? any help or suggestion would be much appreciated.
Hi, there is something called a 'captive bar' that was used years ago to stop people stealing phones from their workplace. I did a video on it a while back but it only fits certain phone sockets. If you look back at my old videos then hopefully you will find it :-)
Thanks vice, interesting vid. Question... How would a spur be run from an extension? Once the wires are clipped in there from the main socket, how would you run an extension from that extension? is it just a case of pitting the extra wires into the same slots? Thanks
Hi Vince, I'm looking to move my BT Infinity Home Hub from the master socket location (daughter's bedroom) to the lounge so I can have better speeds in there and also hard wire sky box, PS4 etc. Would this extension socket in this video do the job? Great video's by the way!!
+Scott Owers Hi, if you use the plug in dangly micro filters then yes it will work but the speed may drop slightly depending on the cable used. BUT if you have a VDSL faceplate on the master socket then you cannot move your router unless you look into a dedicated data extension which is more complicated. Thanks Vince
Thanks Vince, I do have the filters so this would work. Thinking of routing the cable outside as the better half may not appreciate cable all through the house, do you recommend/sell a cable for this? And would the distance of cable have a bearing on the speed? Thanks
+Scott Owers Hi, longer cables can affect the speed but if you go for an external cat5e it will minimise the loss. Have a look in my ebay shop for prices of external cat5e cable. Many thanks Vince
I normally remember it as B for Blue. The Blue wire normally terminates on number 2 on the extension socket. So A with be on number 5 on the extension socket.
Hi I live in a hotel and my internet is terrible I want to get my own broadband in my room but I don’t have a phone line in the room is there any was to get around this? Advice would be appreciated 😃
hi Vince. can you help me with this? the telephone company have used a 5 pair cable in my building. the cable is connected to 4 different telephone lines except for one who has two pairs connected to his (green + slate) . I have the brown one connected to my telephone line. I'm getting very low and varying broadband speeds, what could be the problem?
Hi Vince, I've bought an extension kit from you and followed your instructions carefully to install the extension socket using some CW1308 cable and for 2-3 months it's worked without any issues. I even noticed some incredible download speed! However over the past few weeks, we've noticed intermittent connection drop outs (several times a day). I've then plugged my micro filter directly into my test socket and no issues. I've also tested it for several days in the face place on the master socket and it's been fairly stable (a few drop outs though). The extension cable is attached to the face plate so it seems to indicate an issue with the extension or face plate perhaps. I've also tried to disconnect the ringer wire from the face plate as I've read that it can cause some interference(?). Before I start ripping off the extension cable that I hid between the floor and wall and under the skirting board, would you have any suggestions as to what could be the problem or how I can test the extension cable further? Much appreciated and please continue your great videos! Cheers.
Hi, you could try moving it onto the orange wires just to test the cable. So disconnect the blue wires and use orange to terminal 2 on both ends of the cable and white/orange to terminal 5 on both ends. Leave it on this orange pair for a couple of weeks to see if it improves. If it does then it means the blue pair of wires is going faulty and the cable may be faulty/damaged. Thanks Vince
Thank you for the quick reply and for the suggestion Vince. I'll swap the cables tonight and leave it for a couple of weeks as suggested. The drop outs are happening more often as time goes on and unplugging the cat 5e cable from the extension seems to "reset" it for a while...
Hi Vince, my phone/router has now been plugged in to the master socket for a few weeks and it's been fairly stable so it seems that the extension cable is faulty and will need to come out. I'm now considering replacing the 2-pair extension cable with some CAT 5e cable and also replacing the i-Plate at the master socket with a VDSL mk3 faceplate. I could then run my telephone extension over 3 cables on terminals 2, 3 and 5 and also my data/broadband extension on another 2 cables from terminals A and B. I would also need to replace my extension socket at the other end with an RJ11 and a telephone module. Does this make sense and would you recommend this setup? Best Regards, Gael.
Do you have a video showing how to install an extension with ADSL/PHONE socket. If not can you do one and will I need to run a cat5e cable from the main socket for this?
+Tania Hart Hi, no I don't at the moment but it is the same as running a normal extension socket, it is just the socket itself which is different as it has a filter built into it to save you plugging one in but normally you would still use terminals 2,3 and 5 the same as in this video.Thanks Vince
+kevz kev It can work but sometimes (depending on the thickness of the screwdriver) it can spread open the metal IDC terminal so it can make a loose connection especially if you do not do it dead straight when pushing down.
Hi Vince, i have a slight problem. I followed your video and downstairs with the mastwr socket their is a filter with broadband and phone. I extended the bt line to go upstairs. But when i put the phone line in upstairs, the downstairs phone stops working? Have i wited incorrectly?
Hakan Jabbar Hi, double check your new phone in the existing master socket in case it is faulty. Then check you have wired it correctly, blue to 2, orange to 3 and white/blue to 5 on both ends of the cable. If you are using the small plug in micro filters then make sure you plug one into the new telephone extension. If you still have not luck then double check the cable for damage.Thanks Vince.
hi vince my cat managed to knock the white box completely off the wall severing my phone line. I can see all the wires poking through the wall from outside. do I need to phone an engineer or can I do it myself
hey vince. i have only the blue and white/blue wires on my phone lines. why wouldnt i have the third line? btw im in New Zealand, we follow the same rules and regulations as the UK
gt fo Hi there, as far as I know it was only the UK which adopted the ringer wire and it was something to do with the old hardwired phones which had big 'real' bells which used to tinkle when using pulse dialling (before tone dialling) on another phone in the property. By connecting a ringer wire it stopped this from happening. Also I wonder if cost and the size of the old capacitor came into it because by using the bell wire it uses the capacitor in the master phone so additional phones could be smaller and perhaps cheaper. Most people disconnect the bell wire now anyway so the 2 wire system has turned out to be the best version. Many thanks Vince
Hi, if the phone works in the wall socket and then you plug the 10m extension into the wall socket and the phone stops working on the end of the 10m extension then the 10m extension must be faulty.
Hi, you can chain link loads of socket but you won't be able to plug loads of phones into the sockets otherwise the ringing can fail. Look up 'REN on telephones' on google.
my puppy chewed some of the wire by my phone socket i dont have net and engaged phone tone wat do i do?do I need to cut off the chewed bit ?how do I connect ?Pls help
Jane Warner Yes, just make a note (or take pictures) of all the wires and which terminals they currently go to so you can re install it exactly how it was originally.Thanks Vince
Why can you never find an answer to your own specific problem? I want to run an extension from an extension, it will save a lot of cable and drilling holes right through the wall of the house. I have loads of drop cable, solid colour green white orange and black, and want to run it around the outside of the house to a shed. This is where none of the online videos seem able to help me. The nearest extension to my shed is an extension off the master socket to the back bedroom, it too runs outside outside the house. The problem is the colour coding, it is all white with bands, colours with bands orange, blue green, every colour of the rainbow!! How on earth do I know which of my drop cable colours (solid B G W O) go to which terminals in the extension box wired up with all those banded wires???
I've been really reluctant to do a cable repair, but after watching your videos I have now got the bottle - and the beauty is I can pause your video and get it right. Nice one Vince.
He talks so fast Idon't know what he is saying . Os that for a phone extention .
orange and white wire. I watched one of your videos and connected them to the A and B ports and it's all working again. Thank you so much I was worrying myself sick about having a huge bill to pay for an engineer visit.
+Catherine Sneddon Well done.
I was just so upset with the broadband wiring at my home, as internet is NECESSARY these days...lol...But Whoa! This video is just so helpful!...I am so thankful to you for creating it. Helped me a lot! Thanks once again, pursuing for watching more videos of yours.
Really nice and straight forward guidance, your video really makes it simple to do.
Thanks for this, meant to do this ages ago instead of using a plug in extension. BB speed before DL 17.03 Mb/s UL 4.13 Mb/s Speed now is DL 31.92 Mb/s UL 5.71 Mb/s.... was definately worth doing!
Nearly double the download. Nice one, you have done very well.
This morning I have retested and got a touch over 40MB! I have noticed that the upload speed is now only around 1MB, I was getting 5MB :-/
I did it! Replaced an extension where the cat had peed on the box, causing the copper wiring to go green inside. My phones all work fine now. Thanks so much!
Jane Warner Excellent, well done for giving it a go and succeeding.All the best Vince
Thank you so much, just the right "know-how" video for me. I hope it will be as easy to install an extra slave socket as it seems when you're doing it))) Anyway, I feel more confident about this little project now. You have covered all my questions, by the way, because I was wondering whether it's possible to run another extension from the existing one. Wishing you all the best.
this is amazing and realy professionally you show me I was looking to extension my phone line but I did not know but after watching this video now I am able to do that. thanks
Worked a treat! Moved a phone line and it worked first time. Thankyou.
This is an exemplary video - I understood every word, and now I know exactly what to do; thank you!
This is very helpful. very clear instructions. I think I need an upgrade on the sockets to get good broadband and a working phone.
Brilliant video, clear and concise. Thanks
Nice clear explanation, especially the difference between stranded, core and 2-- 3-- 4-- pair twisted. It all makes sense to me know.
Hi vince,
Just replaced the master tel socket which was very old to a new ADSL FACEPLATE AND BACKPLATEl socket and wired up 2 extensions.Internet speed has gone from 1.67mb before to 4.67mb after carrying out the work. i could not believe thisand have done a few speed tests all day. The old socket was a mess of old redundant wires still connected. Great videos and easy to follow advise. Thanks Vince.
+Stewart Leighton Well done, that is a nice increase.Thanks for the message.Vince
Brilliant video that solved my problem with no fuss, easy to understand, thanks very much. 👍👍👍
Thanks so so much! I'm amazed that this is possible 🎉 Phone line and peace restored!
Perfect guidance thank's for your nice explanation 👍
Great, very helpful and
easy to understand
very well explained and shown close up
Excellent help put so simply and clearly. Many thanks.
dsytechmedia com Thank you.
Fantastic video, really well explained! Thanks for taking the time to put this together!
Excellent video, very helpful and informative.
Cheers.
Hi Vince, nice video and thank you so much. I do have a question re. extension of a broadband cable. I checked mine, it uses a two pair cable and all 4 leds are connected from the main-socket (outside the house) to the socket inside the house. In my case can I also just use the blue-white-orange like you showed in the video, or do I need to connect all 4 (blue-white-orange-white)? The reason for this is that I'd like to use one old telephone cable (only has 3 leds), which is already installed in the house. Thank you again for your answer. Best regards!
Brilliant wee job. Excellent video.
Great video. Good job.
Question.
I need to install a phone in my garage, about 280ft from the phone jack.
Should I buy a 300ft telephone cable?
Please let me know if it will work.
Thanks for your help.
Nice work, fella, saved me a load of grief.
Thanks for the video. Very helpful
Nice and neat. Well explained. Thank you.
hi vince do you have a video using cat 5 cable in extension box thanks
Excellent and really helpful videos ... what junction box would I use to split an incoming line 2 ways? Is it a BT77A? I'm confused !!! thanks
Hi, yes a BT77A or BT78A but you shouldn't split the incoming line. You can split after the master socket but not before.
My Mate VINCE Hi , If I've punched a wire in the wrong slot can I just pull it out and re punch in the same slot?
Thanks, followed easy instructions 👍👍☎️🧺
Hi, When you say not to run it from the box into the house, does that mean the actual box that is installed by SKY with two sockets? I just want a box in my room so I can use a wired vintage style telephone but I am worried about touching anything on the SKY socket in case I break something. My Dad put extension boxes in our rooms as kids, many years ago and they always worked fine but that was pre-internet/broadband days so I dare not mess with any socket I should not! I'm pretty handy but just don't want to risk the broadband or a big bill from SKY for messing it up!
the info was the best thank you
0:43 the phone wiring in the house I live in is the same as this; two pairs, one orange and orange/white, and a blue and blue/white pair. Apparently the cable that was used here is meant to be temporary, but it was never supplanted with proper Cat 3 wiring.
Does this method change depending on wether you have fibre or normal broadband ?
Good, clear instructions. Thanks.
hey vince here in nz we uses 2 wires blue and orange can i use cat5 e cable how would you wire the extension box with cat5 e i have cable in extension box can i re move it or do i have buy new socket🙂
Hi Vince, Great videos and really helpful. Could you please suggest the safest way to remove phone wires from the back of the faceplate when there is very little slack to play with. Thanks.
+mick f Hi, if you have a krone type punchdown tool (the professional type that snips the wire when punching down) then it has a little hook that you can pop out and this hook is really good at pulling out the wires. If not you can just yank them out and if you can't get any slack to re terminate them then get some 2 wire jelly crimps and a bit of old telephone wire and extend each wire out (preferably using the same colour code (blue to blue etc.) The jelly crimps won't be seen as they will be hidden in the backbox.Many thanks Vince.
cheers for speedy response n I'll take note of that n buy a tool next time thanks
Very good information. thanks...I now consider you a mate Vince..cheers
Hi Handsome,
Thanks for such a cool narrative alongwith unparalleled demonstration so that a novice like me could dig everything so well. Totally, a smart package complete in all respects. If you don't mind, allow me to give you a piece of free advice ; Do try your luck in Films. I'm sure you'll come out in/with Flying Colours. Awaiting to watch more such videos of yours. 👏👌🏽👍🏽🙏🏽🇮🇳
Thanks vice installing today will let u know how I get on u r a legend
I have a phone line extension system fed from an "stc mx5" telephone system, a floor polisher caused the master socket (fed from one of the five MX5 output extensions) to come off the wall. the question is what type of master socket would be compatible as replacement to this? - I think its a pbx system seeing that you could use this as an intercom and have to dial 9 before dialling out externally.
Hi vince how far can we run the extension from the master phone socket?
Cat 5e 100 metres
Hi great video. Can I use a junction box? I have master socket close to front door and want to do two extra sockets.. one in living room and another one upstairs bedroom. I am guessing that will be 3 wires in one point each 2,3,5 . Will be my connection weak? Cheers
+Mariusz Łysik Hi, if you are using one of these NTE5 master socket then you will be fine because the main wires connect on the backplate and then you connect up the 2 extension cables onto the removable frontplate and the IDC terminals allow 2 wires in each slot so you will be fine. If you have the very old smaller master socket (2/1a) then you will not be able to connect up 2 extensions because it will be 3 cables in total and again the IDC slots only allow 2 wires.
Thanks Vince
+My Mate VINCE thanks for quick response. That's grand, I have a new socket wasn't sure though. Cheers
Great clear video, thanks. Did as shown and the phone extension works perfectly (using filter) only problem is that the broadband from original socket stops working, disconnect the wires, works again. Any Ideas? Many thanks!
+Eddie Sharples I wonder if your line is on the limit and when you install the extra extension it is enough to knock the broadband out. Try disconnecting the ringer wire on terminal 3 so only connect wires 2 and 5 to see if that helps.Thanks Vince
+My Mate VINCE Thank you! we are located a long way from the exchange. Suggestion to remove ringer wire worked!
Hello! I have a NTE5 master socket and an extension. But whatever way the extension was installed, it does not terminate into the socket, instead a normal phone plug was put onto the wire and plugged into the socket in the master socket. Could I just cut the phone plug off the extension cable and wire it to the master socket like in your video or do I have to re run the whole wire again? Thanks and keep up the great videos
Andrew Hume Hi, if it is solid core wires then you will be able to hardwire it in but you will see no benefit (apart from neatness) to hardwire it in. If it is very flexible then it may be stranded wires in which case they do not punch in well to the terminations so I would leave it as it is with the BT plug on it.Thanks Vince
hi vince just watched this video i bought all the stuff i need i was just wondering can i use another bt openreach socket for the extension or do i have to buy something else,as i have a spare bt socket box here, thanks again
K Crawford Hi, it is best to use a 2/3a extension socket BUT........another BT master socket will work as an extension but it will cause confusion in the future if an engineer is ever working inside your property because you will have 2 master sockets on the one line but you will be able to plug a phone in and get dial tone just fine.Thanks Vince
Here's a simple challenge for you Vince. Don't expect you to have an answer but don't think you encountered an old-style problem like this. I connected, from an old-style main socket (having 2 main wires, orange & white) which was downstairs, an extension to another room downstairs. Then from that extension downstairs, connected an extension upstairs. I have nothing plugged into the main socket, but have 2 vintage bakelite dial telephones plugged into the 2 extensions upstairs & downstairs. Both telephones & lines work fine, except the upstairs telephone doesn't ring.
Nothing wrong with any of my telephones but if I swap them around, upstairs telephone with the downstairs telephone, guess what? The telephone which is now downstairs works good. But the telephone which is now upstairs, doesn't even have a dial tone.
Any ideas gratefully received.
That is a strange one as you would expect both phones to have the same non ringing fault when upstairs. Personally I would double the check the wiring for the upstairs extension in both the up and downstairs sockets (the terminals 2,3 and 5). You could try fitting an ADSL micro filter into the upstairs socket as normally these will allow the phone to ring. If it does you could change the upstairs socket over to a 2/2a or 2/1a if you didn't want the filter sticking out of the socket as these have the capacitor in them which will allow the phone to ring. Hopefully it will be a wiring problem but if not then the ADSL filter or 2/2a will hopefully remedy the situation :-)
your master socket is acting as the ringer but you need the third wire 3 to fire your ringer on 2nd phone because that is your extension.
Can I take an extension and connect to RJ11 female module directly? Will it work?
really helpful ,thank you.
Hi Vince, supurb video. Very clear and informative. QQ. i want to add an phone line extension and have followed your video step by step. I have a working phone line and BT internet service plugged directly into the master socket. When I wire up the extension the internet goes down. I have exhaused all my ideas from replacing the main socket, to only wiring up the blue and blue/white but still the same problem persists. Any idea's would be more than useful. Thanks again
Have you plugged a filter into both sockets (if you have equipment plugged into both sockets) and did you use copper cable like CW1308 or was it the cheaper copper/aluminium mix cable?
Thanks Vince.
+My Mate VINCE thanks so much for getting back to me. I have bought the copper wire you suggested and have a filter in the master socket with working broadband. When I remove the faceplate and wire in the new extension, the master socket stops working. I have tried this several times making sure everything is wired up perfectly but still no luck. Thanks so much for helping me out, many thanks
Hi Chris, if the master socket is actually dead (no dial tone) then it is easier to fault find. Firstly disconnect the extension socket and test again at the master socket with the frontplate attached and the extension cable attached so this will eliminate the extension socket. If it is still dead then it must be the cable or the frontplate so disconnect the cable and then test with the frontplate plugged in and if it is working then the cable must be faulty. You could always try the orange wire to terminal 2 on both ends and the white/orange wire to terminal 5 just to see if they work, and then you know 100% that the blue pair is faulty.
thanks Vince. I will try and work this out and see how i get on. if not I would be more than happy to pay you for a facetime conversation so i can show you the issues?
Vince I have watched a couple of your video's very well made. Thank you. I have put a splitter (Tel and ADSL) in my incoming line to position my router middle of house (3 levels). I now want to split the line again (Tel and Tel) back at the wall socket. will this work..?
+Michael Holmes Hi, yes you can split the telephone line, remember that the little IDC terminals will only accept 2 wires so you may have to put in a BT78 junction box which has more IDC terminals if you run out of space. Telephone extensions can be daisy chained from one socket to the socket or star wired (split) from one location.Thanks Vince
Thank you for sharing...
Hi there, thanks for the informative video.. I have a question regarding the blue pair. My current extension is wired in and functioning but with the blue to 5 and white/blue to 2.. Is this correct or should it definitely be wired as you stated? I imagine the pair make up a circuit of some sort so it may not matter. Grateful for your feedback
darkchildjon Hi, if the other end of the cable is also wired up blue to 5 and white/blue to 2 then it will not make any difference. The wire doesn't care which colour it is but it may/can cause confusion to an engineer if they had to work on your extension wiring. You may as well leave it as it is if it is all working well and if you come to do any new work then you can follow the standard colour code as shown in the video.Many thanks Vince
Vince keep up the good work top site !!
Hi. I have a daft question. When you put the cables into the terminals using the push down tool, to my eye the cables that are now in the terminals still have their plastic on them covering up the copper inside. How is the connection made between the cables and the terminals if the plastic coating is still present? I would have thought the plastic sheath would have had to be removed prior to installing the cables?
+jmcphee7 Hi, the metal in the actual terminal (IDC Slots) cuts the plastic on both sides to touch the copper on the inside so you don't have to strip them back to bare copper.Thanks.
Hi Vince, Great videos and really helpful. I wounder if you could advise me this matter, I have a mother who suffers from Alzheimer's and she keeps on unplugging the main phone. Is there any such socket box that has the ability to lock the phone box to stop someone from unplugging the phone? any help or suggestion would be much appreciated.
Hi, there is something called a 'captive bar' that was used years ago to stop people stealing phones from their workplace. I did a video on it a while back but it only fits certain phone sockets. If you look back at my old videos then hopefully you will find it :-)
Thanks vice, interesting vid. Question... How would a spur be run from an extension? Once the wires are clipped in there from the main socket, how would you run an extension from that extension? is it just a case of pitting the extra wires into the same slots?
Thanks
+Sillynuts Hi, yes that is correct. You can fit 2 wires into each slot/terminal.
Thanks Vince
+My Mate VINCE Thanks bud, hugely appreciate the reply
How do you extend before you master box?
Hi Vince, I'm looking to move my BT Infinity Home Hub from the master socket location (daughter's bedroom) to the lounge so I can have better speeds in there and also hard wire sky box, PS4 etc. Would this extension socket in this video do the job? Great video's by the way!!
+Scott Owers Hi, if you use the plug in dangly micro filters then yes it will work but the speed may drop slightly depending on the cable used. BUT if you have a VDSL faceplate on the master socket then you cannot move your router unless you look into a dedicated data extension which is more complicated.
Thanks Vince
Thanks Vince, I do have the filters so this would work. Thinking of routing the cable outside as the better half may not appreciate cable all through the house, do you recommend/sell a cable for this? And would the distance of cable have a bearing on the speed? Thanks
+Scott Owers Hi, longer cables can affect the speed but if you go for an external cat5e it will minimise the loss. Have a look in my ebay shop for prices of external cat5e cable.
Many thanks Vince
+My Mate VINCE thanks Vince, will take a look.....and thanks for your speedy replies👍
Vince on the bt80 its A and B .so when you get to extension socket they are numbered so which number terminal corresponds to the A and B
I normally remember it as B for Blue. The Blue wire normally terminates on number 2 on the extension socket. So A with be on number 5 on the extension socket.
My Mate VINCE okay thanks
Hi I live in a hotel and my internet is terrible I want to get my own broadband in my room but I don’t have a phone line in the room is there any was to get around this? Advice would be appreciated 😃
Thanks for the video
Can you have extension on a multi line socket?? Thanks
hi Vince. can you help me with this? the telephone company have used a 5 pair cable in my building. the cable is connected to 4 different telephone lines except for one who has two pairs connected to his (green + slate) . I have the brown one connected to my telephone line. I'm getting very low and varying broadband speeds, what could be the problem?
Hello, i have a question too! My telephone socket has behind the numbers 1 2 3 4 . Which colour goes to each number?
Can you use the cable outside your house? Cause I'm planning to put an extension from our house to my mother's house. Is it possible? Thanks!
Mark Gilbert Brual Hi, yes you can, you will need to use external cable because internal cable will degrade in the sun over the years.Thanks Vince
Hi Vince, I've bought an extension kit from you and followed your instructions carefully to install the extension socket using some CW1308 cable and for 2-3 months it's worked without any issues. I even noticed some incredible download speed! However over the past few weeks, we've noticed intermittent connection drop outs (several times a day). I've then plugged my micro filter directly into my test socket and no issues. I've also tested it for several days in the face place on the master socket and it's been fairly stable (a few drop outs though). The extension cable is attached to the face plate so it seems to indicate an issue with the extension or face plate perhaps. I've also tried to disconnect the ringer wire from the face plate as I've read that it can cause some interference(?). Before I start ripping off the extension cable that I hid between the floor and wall and under the skirting board, would you have any suggestions as to what could be the problem or how I can test the extension cable further? Much appreciated and please continue your great videos! Cheers.
Hi, you could try moving it onto the orange wires just to test the cable. So disconnect the blue wires and use orange to terminal 2 on both ends of the cable and white/orange to terminal 5 on both ends. Leave it on this orange pair for a couple of weeks to see if it improves. If it does then it means the blue pair of wires is going faulty and the cable may be faulty/damaged.
Thanks Vince
Thank you for the quick reply and for the suggestion Vince. I'll swap the cables tonight and leave it for a couple of weeks as suggested. The drop outs are happening more often as time goes on and unplugging the cat 5e cable from the extension seems to "reset" it for a while...
Hi Vince, my phone/router has now been plugged in to the master socket for a few weeks and it's been fairly stable so it seems that the extension cable is faulty and will need to come out. I'm now considering replacing the 2-pair extension cable with some CAT 5e cable and also replacing the i-Plate at the master socket with a VDSL mk3 faceplate. I could then run my telephone extension over 3 cables on terminals 2, 3 and 5 and also my data/broadband extension on another 2 cables from terminals A and B. I would also need to replace my extension socket at the other end with an RJ11 and a telephone module. Does this make sense and would you recommend this setup? Best Regards, Gael.
@@Mymatevince
Chris Riddiford
Call
Do you have a video showing how to install an extension with ADSL/PHONE socket. If not can you do one and will I need to run a cat5e cable from the main socket for this?
+Tania Hart Hi, no I don't at the moment but it is the same as running a normal extension socket, it is just the socket itself which is different as it has a filter built into it to save you plugging one in but normally you would still use terminals 2,3 and 5 the same as in this video.Thanks Vince
+My Mate VINCE Thanks Vince. In the current set up the orange (ringer? 3) cable is not connected. Can I also omit the orange in this type of set up?
+Tania Hart Hi, yes you can.
I used a flat screw driver for myn n it works is that a bad idea saves us buying n waiting on a tool to come
+kevz kev It can work but sometimes (depending on the thickness of the screwdriver) it can spread open the metal IDC terminal so it can make a loose connection especially if you do not do it dead straight when pushing down.
How would you connect an external ringing bell
So in the U.K. You don't just use tip and ring for service? Here in the US we only use 2 wires.
I don’t have the plastic tool to press the wire in is there anything else I can use ?
Thanks 👍
Hi Vince, i have a slight problem. I followed your video and downstairs with the mastwr socket their is a filter with broadband and phone. I extended the bt line to go upstairs. But when i put the phone line in upstairs, the downstairs phone stops working? Have i wited incorrectly?
Hakan Jabbar Hi, double check your new phone in the existing master socket in case it is faulty. Then check you have wired it correctly, blue to 2, orange to 3 and white/blue to 5 on both ends of the cable. If you are using the small plug in micro filters then make sure you plug one into the new telephone extension. If you still have not luck then double check the cable for damage.Thanks Vince.
hi vince
my cat managed to knock the white box completely off the wall severing my phone line. I can see all the wires poking through the wall from outside. do I need to phone an engineer or can I do it myself
+Catherine Sneddon Hi, you may be able to connect it back up yourself. What colour wires are sticking through the wall as it may be an easy fix.
hey vince. i have only the blue and white/blue wires on my phone lines. why wouldnt i have the third line?
btw im in New Zealand, we follow the same rules and regulations as the UK
*third orange wire
gt fo Hi there, as far as I know it was only the UK which adopted the ringer wire and it was something to do with the old hardwired phones which had big 'real' bells which used to tinkle when using pulse dialling (before tone dialling) on another phone in the property. By connecting a ringer wire it stopped this from happening. Also I wonder if cost and the size of the old capacitor came into it because by using the bell wire it uses the capacitor in the master phone so additional phones could be smaller and perhaps cheaper. Most people disconnect the bell wire now anyway so the 2 wire system has turned out to be the best version. Many thanks Vince
In the US, the 3rd wire is not needed. Dial tone and ring work on a single pair. Hope this helps anyone watching stateside.
Hotel may telephone wirering kesay karate hai
Hi. I've purchased a flat 4 cable 10m extension and I can't get a dial tone from my phone. Please help
Hi, if the phone works in the wall socket and then you plug the 10m extension into the wall socket and the phone stops working on the end of the 10m extension then the 10m extension must be faulty.
How many sockets can I chain link in the house?
Hi, you can chain link loads of socket but you won't be able to plug loads of phones into the sockets otherwise the ringing can fail. Look up 'REN on telephones' on google.
Thanks
my puppy chewed some of the wire by my phone socket i dont have net and engaged phone tone wat do i do?do I need to cut off the chewed bit ?how do I connect ?Pls help
I have an extension that doesn't work in my living room and it isn't connected to the master socket. To what could it be connected to?
If I need to uninstall, do I do this all in reverse?
Jane Warner Yes, just make a note (or take pictures) of all the wires and which terminals they currently go to so you can re install it exactly how it was originally.Thanks Vince
My Mate VINCE Thanks so much for your quick reply!
Thanks ........
Both my phones ring and I can answer a call with either phone, but can't speak on the second phone once the first phone has been picked up
hi why is there 2 wires coming in to your house but the are 3 wire inside can a phone work off 2 wires thanks
extensions require a third wire as there is no capacitator in extension sockets
@@tommcgrady6067 what's the purpose of the capacitor? I mean yes, it makes the phone ring... but how? and why?
@Paul Jameson that's interresting. Here in germany, sockets never have a capacitor and phones still ring when ac voltage is provided. Hmm.
Why can you never find an answer to your own specific problem?
I want to run an extension from an extension, it will save a lot of cable and drilling holes right through the wall of the house. I have loads of drop cable, solid colour green white orange and black, and want to run it around the outside of the house to a shed.
This is where none of the online videos seem able to help me. The nearest extension to my shed is an extension off the master socket to the back bedroom, it too runs outside outside the house.
The problem is the colour coding, it is all white with bands, colours with bands orange, blue green, every colour of the rainbow!!
How on earth do I know which of my drop cable colours (solid B G W O) go to which terminals in the extension box wired up with all those banded wires???
Are you a radio ham? You have lots of communication and electronics experience. Check out Radio Society of Great Britain, if your not licenced.
Except I have to repair an ancient 610 one lol
😊
Think I have now watched everyone of your great videos. Only one negative comment - stop biting your nails ;)
Cumbriahandyman lol, I will try : -)
British Color Code is different than US and our Punch Tools are different you guys use Krone tools
I have just got internet through the phone box, and its dead? I tried a phone and that is dead.
Dear Sir,
You need to speak slowly. Way you are talking that seems you are reading a story from a book....
What a load of bollocks this wiring is