Simon says! Simon should narrate all instructional videos everywhere. He is clear, precise and has the best accent. “Puut eet aweigh.” This video took me to the core of my LG washer on a tub replacement and then back again. If you clean as you go, it makes each step longer (my total project lasted well over a week of stop and start and took out a bay in the garage) but the end result is a washer like you remember. It’s satisfying to tackle this, but don’t think too hard about the time value. No appliance guys will touch it. If you don’t want to throw the old boy out on the curb, this will result in a near-new washer. And if you take the time to really clean the tub dispenser box and rubber hose, you will eliminate a lot of lingering odors...and know how to get at them when they return in a year or two. Hint: use powdered detergent, not liquid. By midnight I was shouting “Puush in de hoze!” repeatedly. I’m thinking of having T-shirts printed with Simon’s sayings. Very clear and detailed. Great job by the Appliance Parts Pros team!
Update: I went all the way, took apart everything. Pressure washed drum inside and basket surfaces, plastic from basket too. Cleaned all black rubber drain lines, gray drain line, put in new gasket. It smells like a brand new machine. Total success all thanks to this video!
There are way too many men proudly commenting that they would rather just buy one! These step by step instructions were clearly and precise. And the camera got the visuals perfect. I completed my repair with no issue. It just took some patience. Now if you will excuse me BOYS, It’s time for me to replace the suspension on my car. I won’t bother doing a tutorial because you might break a nail or your tutu might get caught on on of the moving parts…lol
I worked for a major retailer repairing washers. We called this an overhaul/tub job. If you're replaceing the drum/basket you will ALWAYS replace the rear tub/bearing. This process will take you and your helper 2 hours and it's not recommended for beginners. Check with manufacturer because the basket may be covered under warranty.
Thank you SO MUCH for a great video. Clothes were coming out dirty and door seal was broken. After 10 years of use, lots of scrud had accumulated. This excellent video guided me step-by-step to disassemble the washer to pull out and clean the drum on the outside and plastic casing. I was also able to easily change the door seal. I have moderate handyman skills and you made these repairs a breeze!
I just replaced the spider arm (broken), two bearings, and gasket. The stainless steel tub was fine. Bearings should be replaced just because you've gone through the trouble of disassembling the whole unit. Just remember to mark (blue tape) all parts that need to be reconnected.
Thanks for a great video. I did the disassembly without taking the front panel off. The tub can be taken out while keeping the front mounting brace and the whole washer frame intact. I think I saved myself some effort.
You're right there. Replace the bearings, and tub seal also. It's extremely cheap insurance against the bearings going out, or seal leaking in a couple months. I would not want to have to do all of that again.
Don't know if anyone needs to hear this but don't buy this washing machine used, I did and started out just replacing the boot seal only to realize the whole inner drum, spider, outer drum were all disgusting and had a lot of mold build up. This machine was poorly designed so mold/gunk build up is inevitable and I wouldn't have even realized had I not opened it up. Thanks for this great video, made the process a lot easier
Excellent video, that goes into details on disassembly and assembly. In many cases its not possible to unscrew spider nuts, and as per this video its recommended to replace tub assembly. However, if you have opened washer, and were unable to unscrew spider bolt, this is what I did: 1. Use rotating blade to cut bolt head. 2. Remove the three baffles inside tub. 3. Unscrew 2 screws from bolt side and one screw from side. 4. Use a screw driver to pryout plastic, remove the rusty bolt and nut. Screw could not be opened because nut was rotating inside. Take a screw to hardware store, and buy 6 Stainless steel screws, six nuts, six locking washer, 6 washers and six star washer (I paid total of about $15 at Home Depot) 5. Clean plastic parts, and insert nut in the housing. Since nut will be loose, use adhesive to fill around nut (liquid nail) and let it dry for about 2 hours. 6. Place star washer on nut, and metal plate and plastic hub. 7. install screws and complete waffle assembly. 8. Install waffles in drum. 9. Install spider, use a locking washer and washer and tighten all six screws. Congratulations, you have saved over $250 by repairing waffles. Hope this will help others. Suresh Roy
They didn't disassemble that part in the video. But you can see it when he pulls the drum out. It's the part mounted to the back of the stainless drum that has three legs and the motor shaft sticking out the back. Unfortunately they don't make them out of stainless, and detergent attacks them weakening them until they break. You can not get the spider separately as far as I know.
Thank you! After watching this video, I realized it was just easier to burn my house down, collect the insurance money, and move into a house with that already had a brand new washer
Can anyone advise if you are already changing the seal (it is dirty/moldy), is it worth going all the way to clean between the drum and basket inside? I don't have a borescope to look inside but from the drain hole I see with my phone camera, is a thin dark film on the basket metal inside. Advice? 6 year old machine, lack of maintenance cleaning caused by owner ignorance (mine).
My Kenmore 41379210 spider bracket was corroded and broken (Of course) Problem is the bolts holding the bracket to the drum just turn and turn and do NOT come out. There doesn’t seem to be a way to access the nut (under) side. What the heck do I do now?!?
Various videos show you where to drill a hole in the assembly for each pair of those bolts. They are seated in a nut that is embedded, weakly, in plastic. Those are the instructions to look for. Since the threads are seated with blue-threadloc, tightening first may enable you to next unscrew. Heat on the bolt head may help - bring slowly to 85 - 90°C
You rock! This video was so helpful! Thank you!We bought a “refurbished” washer and the company that sold it to us scammed us and it has mold inside the drum housing and in the hoses.
If you need additional help with the repair, you can give us a call at 1-877-477-7278 or you can chat us at our website: www.appliancepartspros.com/. We’re here to help 7 days a week.
did you take the shaft bolt out that held the rotor over the stator ? mine slipped right out but I'm not repairing .....I'm just converting the motor to a wind generator ; )
For anyone having trouble getting the metal drum and shaft out. I got it on its side and beat the living crap out of the spindle head that sticks out the bottom with a huge dead blow hammer. Like as hard as a could over and over and it inches its way out
Thank you for your help, this video very value to whom it may concern to own on this model, and LG model, explain very clearly, and help full. Thank again
My outer drum assembly is glued together instead of bolted with a seal. The spider inside is pretty obviously broken, but replacement cost for the sealed drum assy is on the order of US$670.00*. I would AVOID LG because the machine is a total and LESS THAN TWO YEARS OLD! The technical term for it is, “it’s toast.” WM4000HWA/01 purchased for $990.00 at Home Depot.
How long ago did you purchase this washer? Do you have any type of warranty on it? If so I would reach out to the manufacturer and see if they can assist you.
If you can't fix it yourself it's gonna cost way too much for someone else to do it for you, and something with this much rust everywhere i wouldn't even bother fixing it.
Don't they make them cheap and nasty now? If it was me, I think I'd have changed the main bearings. Can't believe the rust in that obviously fairly new machine either. Still, very interesting to watch. Another one saved from landfill.
It's certainly not a bad idea to change those bearings while you have it dissembled already. We're always glad to help save appliances from the landfill when we can!
its because they use to different metals on the drum. I think its steel on the drum itself and some kind of zinc metal for the mount in the back with the rod so the steel attacks and corrodes the mount every time no matter what. Pretty shitty design if you ask me. Dissimilar metals just do not work together well together especially in wet environments.
you all can't be serious .........I deliver new appliances and take the old ones away to be salvaged and made into something else .........the junk just doesn't go to the landfill's and rot in a hole ( if it does rot in a hole then you have no clue where you should take anything) ......junkyards and salvage yards is where they recycle metals FFS
These front load washers suck this is such a common issues on these when on a top load.. this kinda thing just doesn't happen... Only equivalent of this on a top load with it bang around on spin cycle would be the suspension rods but that's a 20 min 30$ job vs this... Just get a top load people...
If you are watching this video you have already come to the realization that you go screwed by LG. It's a great video but my beef is with LG. Why would anyone design a machine with that combination of metals to run is a hot soapy caustic environment. Basic chemistry tells you that the "spider" is the sacrificial metal in the mix and will disintegrate. I will never buy LG again if they are going design such a machine using components like that.
David Moore it's not just lg it's all front loader, if you replace it , buy some rust bullet coating, and coat the spider arm, and it will never do this again,
you replaced the drum assy without replacing the bearings and most important the seal as well? Specially when the old spider shaft is rusted? I think you should redo this video, or just stop doing them all together.
This video was just to show you how to replace the inner tub assembly. We do offer other videos that show how to replace the other parts. If we can assist you with anything or you have any questions please let us know.
Simon says! Simon should narrate all instructional videos everywhere. He is clear, precise and has the best accent. “Puut eet aweigh.” This video took me to the core of my LG washer on a tub replacement and then back again. If you clean as you go, it makes each step longer (my total project lasted well over a week of stop and start and took out a bay in the garage) but the end result is a washer like you remember. It’s satisfying to tackle this, but don’t think too hard about the time value. No appliance guys will touch it. If you don’t want to throw the old boy out on the curb, this will result in a near-new washer. And if you take the time to really clean the tub dispenser box and rubber hose, you will eliminate a lot of lingering odors...and know how to get at them when they return in a year or two. Hint: use powdered detergent, not liquid. By midnight I was shouting “Puush in de hoze!” repeatedly. I’m thinking of having T-shirts printed with Simon’s sayings. Very clear and detailed. Great job by the Appliance Parts Pros team!
Update: I went all the way, took apart everything. Pressure washed drum inside and basket surfaces, plastic from basket too. Cleaned all black rubber drain lines, gray drain line, put in new gasket. It smells like a brand new machine. Total success all thanks to this video!
I watched this video hoping to disassemble the washing tub myself.. Now I'm pretty convinced I'll have to call a technician..
Thanks for the upload!
There are way too many men proudly commenting that they would rather just buy one! These step by step instructions were clearly and precise. And the camera got the visuals perfect. I completed my repair with no issue. It just took some patience. Now if you will excuse me BOYS, It’s time for me to replace the suspension on my car. I won’t bother doing a tutorial because you might break a nail or your tutu might get caught on on of the moving parts…lol
This machine isn’t worth the money or effort most of the time you should replace the rear bearing as well
I worked for a major retailer repairing washers. We called this an overhaul/tub job. If you're replaceing the drum/basket you will ALWAYS replace the rear tub/bearing. This process will take you and your helper 2 hours and it's not recommended for beginners. Check with manufacturer because the basket may be covered under warranty.
Thank you SO MUCH for a great video. Clothes were coming out dirty and door seal was broken. After 10 years of use, lots of scrud had accumulated. This excellent video guided me step-by-step to disassemble the washer to pull out and clean the drum on the outside and plastic casing. I was also able to easily change the door seal. I have moderate handyman skills and you made these repairs a breeze!
I just replaced the spider arm (broken), two bearings, and gasket. The stainless steel tub was fine. Bearings should be replaced just because you've gone through the trouble of disassembling the whole unit. Just remember to mark (blue tape) all parts that need to be reconnected.
Great tip. Thank you!!
Thanks for a great video. I did the disassembly without taking the front panel off. The tub can be taken out while keeping the front mounting brace and the whole washer frame intact. I think I saved myself some effort.
You're right there. Replace the bearings, and tub seal also. It's extremely cheap insurance against the bearings going out, or seal leaking in a couple months. I would not want to have to do all of that again.
Don't know if anyone needs to hear this but don't buy this washing machine used, I did and started out just replacing the boot seal only to realize the whole inner drum, spider, outer drum were all disgusting and had a lot of mold build up. This machine was poorly designed so mold/gunk build up is inevitable and I wouldn't have even realized had I not opened it up. Thanks for this great video, made the process a lot easier
Big thank you for this video. I couldn't have done it without you
Excellent video, that goes into details on disassembly and assembly. In many cases its not possible to unscrew spider nuts, and as per this video its recommended to replace tub assembly. However, if you have opened washer, and were unable to unscrew spider bolt, this is what I did:
1. Use rotating blade to cut bolt head.
2. Remove the three baffles inside tub.
3. Unscrew 2 screws from bolt side and one screw from side.
4. Use a screw driver to pryout plastic, remove the rusty bolt and nut. Screw could not be opened because nut was rotating inside. Take a screw to hardware store, and buy 6 Stainless steel screws, six nuts, six locking washer, 6 washers and six star washer (I paid total of about $15 at Home Depot)
5. Clean plastic parts, and insert nut in the housing. Since nut will be loose, use adhesive to fill around nut (liquid nail) and let it dry for about 2 hours.
6. Place star washer on nut, and metal plate and plastic hub.
7. install screws and complete waffle assembly.
8. Install waffles in drum.
9. Install spider, use a locking washer and washer and tighten all six screws. Congratulations, you have saved over $250 by repairing waffles.
Hope this will help others. Suresh Roy
Thanks for those tips!
Which time in the video do they show the spider nuts? I don't know what they are. Thank you.
They didn't disassemble that part in the video. But you can see it when he pulls the drum out. It's the part mounted to the back of the stainless drum that has three legs and the motor shaft sticking out the back. Unfortunately they don't make them out of stainless, and detergent attacks them weakening them until they break. You can not get the spider separately as far as I know.
@@johnwyman6331 you can get it a your local repair washing machine guy shop , sometimes.
Thank you! After watching this video, I realized it was just easier to burn my house down, collect the insurance money, and move into a house with that already had a brand new washer
I have to say your video was perfect! I fixed my LG front loader washer with this video. Thank you so much.
Can anyone advise if you are already changing the seal (it is dirty/moldy), is it worth going all the way to clean between the drum and basket inside? I don't have a borescope to look inside but from the drain hole I see with my phone camera, is a thin dark film on the basket metal inside. Advice? 6 year old machine, lack of maintenance cleaning caused by owner ignorance (mine).
My Kenmore 41379210 spider bracket was corroded and broken
(Of course)
Problem is the bolts holding the bracket to the drum just turn and turn and do NOT come out.
There doesn’t seem to be a way to access the nut (under) side.
What the heck do I do now?!?
Various videos show you where to drill a hole in the assembly for each pair of those bolts. They are seated in a nut that is embedded, weakly, in plastic. Those are the instructions to look for. Since the threads are seated with blue-threadloc, tightening first may enable you to next unscrew. Heat on the bolt head may help - bring slowly to 85 - 90°C
No need to take the entire tub out at all. Just remove the front cover and remove the bolts from the tub. Done.
I have an odd question. Could anyone out there that owns this model measure the inside dimensions of the drum? Basically width and depth. Thanks
EXCELLENT Instructional video !! I will follow this exactly when I fix my LG front loader
You rock! This video was so helpful! Thank you!We bought a “refurbished” washer and the company that sold it to us scammed us and it has mold inside the drum housing and in the hoses.
Well done! Nicely lit, clear high-resolution video. I can actually see what you're trying to show me.
Thanks for the feedback! We try our best to make sure everything is clear. Glad you found it helpful.
Any tips on separating the drum from the outer tub? I have tried hitting it with a hammer and a piece of wood and they will not come apart.
If you need additional help with the repair, you can give us a call at 1-877-477-7278 or you can chat us at our website: www.appliancepartspros.com/. We’re here to help 7 days a week.
did you take the shaft bolt out that held the rotor over the stator ? mine slipped right out but I'm not repairing .....I'm just converting the motor to a wind generator ; )
For anyone having trouble getting the metal drum and shaft out. I got it on its side and beat the living crap out of the spindle head that sticks out the bottom with a huge dead blow hammer. Like as hard as a could over and over and it inches its way out
Thanks for the tip!
How long would it take for a trained technician to complete this job? I'm not even going to try.
We are about to do one and will make a time lapse video for our channel. We will state how long it took.
Great instructional video! Thank you for this video! This video saved me a bundle of money!
Thank you for your help. Great step by step
The cost of the part you listed is more than the cost of a new washing machine! lol
At that point, it is just best to replace the whole machine. Unless you're just partial to it.
Thank you for your help, this video very value to whom it may concern to own on this model, and LG model,
explain very clearly, and help full. Thank again
Happy to help!
Great Step by Step video !!!!
Thanks! We're glad it helped you out.
I think i'll just get another one ... holy smoke!! Very well done and informative though,...thank you.
Glad you found the video helpful. If you change your mind, we do offer free technical advice 7 days a week!
i dont know why i just watched this fully, i dont even own a washer
Haha, well now you've learned a little about washers for when you do. :)
indeed lol
hahahahahahahahahahahahahahahahaha thats great!
Lascivious Lynn lol
@@appliancepartspros Its such a nice & detailed video!, if all video`s were shot this good, it would be great.
Why not replace the bearings?
We do that in a separate video, Jeff. :)
My outer drum assembly is glued together instead of bolted with a seal. The spider inside is pretty obviously broken, but replacement cost for the sealed drum assy is on the order of US$670.00*. I would AVOID LG because the machine is a total and LESS THAN TWO YEARS OLD!
The technical term for it is, “it’s toast.”
WM4000HWA/01 purchased for $990.00 at Home Depot.
How long ago did you purchase this washer? Do you have any type of warranty on it? If so I would reach out to the manufacturer and see if they can assist you.
It’s important to know your sim skill level needs to be at 10 to perform this.
Nice job. I enjoy watching this.
Thanks! We're glad you found the video helpful.
Thanks for posting this!!
Thanks for your sharing 👍
If you can't fix it yourself it's gonna cost way too much for someone else to do it for you, and something with this much rust everywhere i wouldn't even bother fixing it.
Not in a million years would I attempt this...
Don't they make them cheap and nasty now? If it was me, I think I'd have changed the main bearings. Can't believe the rust in that obviously fairly new machine either. Still, very interesting to watch. Another one saved from landfill.
It's certainly not a bad idea to change those bearings while you have it dissembled already. We're always glad to help save appliances from the landfill when we can!
Yea, that's a lot of rust for sure. Apparently LG hasn't figured out that steel plus salted water (soft water) promotes rust.
its because they use to different metals on the drum. I think its steel on the drum itself and some kind of zinc metal for the mount in the back with the rod so the steel attacks and corrodes the mount every time no matter what. Pretty shitty design if you ask me. Dissimilar metals just do not work together well together especially in wet environments.
you all can't be serious .........I deliver new appliances and take the old ones away to be salvaged and made into something else .........the junk just doesn't go to the landfill's and rot in a hole ( if it does rot in a hole then you have no clue where you should take anything) ......junkyards and salvage yards is where they recycle metals FFS
great job! you're real master.
Thanks for your feedback! Glad we could help.
Very nice
I know it has been said but great video.
Thank you! We always appreciate positive feedback. :) Glad we could help.
Thanks
You are welcome.
Great! Now I am going to disassemble my washing machine which is not working.
thank you
These front load washers suck this is such a common issues on these when on a top load.. this kinda thing just doesn't happen...
Only equivalent of this on a top load with it bang around on spin cycle would be the suspension rods but that's a 20 min 30$ job vs this... Just get a top load people...
If you are watching this video you have already come to the realization that you go screwed by LG. It's a great video but my beef is with LG. Why would anyone design a machine with that combination of metals to run is a hot soapy caustic environment. Basic chemistry tells you that the "spider" is the sacrificial metal in the mix and will disintegrate. I will never buy LG again if they are going design such a machine using components like that.
Thanks for your feedback. We're glad the video is helpful, though we're sorry you're having a difficult time with your washer.
David Moore welcome to the world they all do it plans obslesant. We pay for it coming a nd going good example 1971 Chevy vage.joke on usa.
,began joke on USA by chevy.
David Moore it's not just lg it's all front loader, if you replace it , buy some rust bullet coating, and coat the spider arm, and it will never do this again,
And you can buy just the spider arm,
you replaced the drum assy without replacing the bearings and most important the seal as well? Specially when the old spider shaft is rusted? I think you should redo this video, or just stop doing them all together.
This video was just to show you how to replace the inner tub assembly. We do offer other videos that show how to replace the other parts. If we can assist you with anything or you have any questions please let us know.
v.nic thank you
Naw I’ll buy a new one
That's a valid option too, but if you change your mind, we'll be here to provide any support or technical advice you may need.
what is this. cochino!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Good video v gud sir
lo