I started using formulate 6 weeks ago. I had a problem with my hair still feeling like straw. I shared with them my frustration. I tried using more conditioner and it did not work, so they tweeked it and sent me a free shampoo and conditioner to try to see if it would work. Oh my. They hit the nail on the head. My hair is perfect and I was so impressed that they sent me a free 4 oz set and I don't have to use a ton of conditioner. I give them 5 stars. Their communication is incredible. I have been taking with them them for 3 weeks and they changed my formula and it works great. So happy, and I recommend them highly. Work with them. They listen. I have well water and they asked me all of the details of where I live and what kind of water we have.
I just put my 2nd order in with requests for changes! I actually specifically asked for hydrolyzed silk protein for my new formula, as well as more protein ingredients in general - mine had keratin, but that's it, and it was halfway down on ingredients. I actually found mine to be a bit TOO moisturizing, especially considering the lack of protein. I get my updated formula next week! (My goals were curl definition, deep conditioning, strengthening, manageability, and I actually forget the 5th lol)
I just ordered the 4oz size to give it a try. I like how specific you can be with ingredients. I'm allergic to glycerin and chamomile, and there was a place for me to put that.
I've been using Formulate for a little over a year now. When I first signed up, they were super attentive, and were super quick to ship my formulas. As time went on, things started getting slower and slower. It now takes about 3 weeks to get a refill. At first my hair loved both the shampoo and conditioner, but now my hair isn't liking the conditioner anymore - it just gets super stringy when I use it. So I just use Kinky Curly Knot Today as a rinse out instead and my hair is quite happy. With my most recent order, I was given an older shampoo formula instead of my most recent one. There was only a slight difference, but I could tell (especially since they send a very detailed ingredient list with each order). I do like how I was able to tell them what my main focus was (curl enhancement) and to avoid protein. I was also able to tell them to add more moisture in when the weather got colder. I also kept ordering the smallest sizes until I got my formula exactly the way I wanted it. As for enhancing my curls/waves, their shampoo DEFINITELY does that for me. I notice that if I clarify or use a different shampoo, it takes a few washes of using the Formulate again to get my waves back, so the formula definitely does do what it's supposed to do. I do think they've either become super super busy or perhaps focus all of their customer service on their new subscribers and aren't as responsive to their older subscribers. Either way, I do love my Formulate Shampoo and don't plan on using anything else - I just have to plan accordingly and make sure I order it about 3 weeks before I'll actually need it.
I did not have as positive of an experience with Formulate as you did. My shampoo was way too stripping, the conditioner way over moisturized my hair, and when I reached out to the chemist, it took forever to get a response. When they offered to send a new formula free of charge, I never received it. I have found both Prose and Stands custom products to be way more my jam. Strands is neat because you send in a sample of your hair and they microscopically analyze it and create a formula based on what they find. It was cool to see where I was at in regards to my hair’s health.
Strands sounds so cool!!! I’m sorry to hear you had a poor experience with Formulate but I’m glad you found other brands that work well for your hair’s needs xx
Had to show my true self in the first five seconds 😅 Let me know if y’all want an update after I receive my new formula! Don’t forget to enter the giveaway!! It’s open till June 28th!
😂 loved the first 5 seconds! The rest of the video wasn’t too bad either. 😉 I haven’t yet gone down the custom products rabbit hole. A matter of time I’m sure. Your hair looks amazing!
Great review! 👍 Kudos for the detailed questionnaire! However, I have troubles seeing that YOUR hair, regardless of damage, would need buckets of any conditioner, customized or not. Then the conditioner is lacking something imo. I think I'll stick to my curlsmith and olaplex shampoos and conditioners 😉 where no buckets are involved! 😊
I agree - I think her formula may have been off. Ive tried formulate and my conditioner was VERY concentrated & a bit too moisturizing (though I picked a couple of different hair goals) . I apply my conditioner in sections, starting at the ends, and I ended up using less than even my curlsmith conditioners - more on par with innersense conditioner. That being said, at least you can continually tweak your formula, straight down to the individual ingredients, and how high (or low) on the list you want them. The other "custom" brands I don't feel are all that customizable. So far I've only gotten the 4oz travel sizes.
I can’t put my finger on it but it makes my hair look stringy when I use it more than once a week. I sent them an email to try to change the formula and they weren’t really responsive. So I cancelled. It didn’t work for me unfortunately. I really wanted to love this.
I had a similar experience with my conditioner from Formulate. I was using so much it just felt wasteful. I tried Strands too, and I actually prefer that.
@@TheFitCurls SwavyCurlyCourtney had a discount code if you decide to try it. I'm not sure if it still works? I bet they'd gift it to you though, lol. The hair analysis they do first is pretty cool.
I tried Formulate. The condition they sent was fine (nothing better than others I've used, though). I told them that I had a very sensitive scalp and the shampoo was unusable. My scalp itched so badly after the was that I had to rewash. When I told them that I could not use it, they told me that they would offer me another formula for half price. I was disappointed in this customer service. I didn't want to spend more money (even at half price) when I'd already spent good money on something I literally could not use.
I do still use FoB! At this point, I have my formula down pat with FoB so I consistently have good results, but I really love the transparency & attention to detail from Formulate. I’ll update you once I try my next batch!
I have tried Function of Beauty. Actually like it, but forgot to ask for silicone free and like so many new to curls, we’re made so terrified of them!! So now I’m all afraid to use it again. How dumb is that? LOL!
Oh no!!! The silicones Function of Beauty uses are all water soluble though! They rinse out clean! The fear so many curlies are taught to feel with silicones makes me sad cause they can actually be really helpful!
I started using formulate 6 weeks ago. I had a problem with my hair still feeling like straw. I shared with them my frustration. I tried using more conditioner and it did not work, so they tweeked it and sent me a free shampoo and conditioner to try to see if it would work. Oh my. They hit the nail on the head. My hair is perfect and I was so impressed that they sent me a free 4 oz set and I don't have to use a ton of conditioner. I give them 5 stars. Their communication is incredible. I have been taking with them them for 3 weeks and they changed my formula and it works great. So happy, and I recommend them highly. Work with them. They listen. I have well water and they asked me all of the details of where I live and what kind of water we have.
I just put my 2nd order in with requests for changes! I actually specifically asked for hydrolyzed silk protein for my new formula, as well as more protein ingredients in general - mine had keratin, but that's it, and it was halfway down on ingredients. I actually found mine to be a bit TOO moisturizing, especially considering the lack of protein. I get my updated formula next week! (My goals were curl definition, deep conditioning, strengthening, manageability, and I actually forget the 5th lol)
Seriously considering buying some! Thank you for the information.
I just ordered the 4oz size to give it a try. I like how specific you can be with ingredients. I'm allergic to glycerin and chamomile, and there was a place for me to put that.
I've been using Formulate for a little over a year now. When I first signed up, they were super attentive, and were super quick to ship my formulas. As time went on, things started getting slower and slower. It now takes about 3 weeks to get a refill. At first my hair loved both the shampoo and conditioner, but now my hair isn't liking the conditioner anymore - it just gets super stringy when I use it. So I just use Kinky Curly Knot Today as a rinse out instead and my hair is quite happy. With my most recent order, I was given an older shampoo formula instead of my most recent one. There was only a slight difference, but I could tell (especially since they send a very detailed ingredient list with each order). I do like how I was able to tell them what my main focus was (curl enhancement) and to avoid protein. I was also able to tell them to add more moisture in when the weather got colder. I also kept ordering the smallest sizes until I got my formula exactly the way I wanted it. As for enhancing my curls/waves, their shampoo DEFINITELY does that for me. I notice that if I clarify or use a different shampoo, it takes a few washes of using the Formulate again to get my waves back, so the formula definitely does do what it's supposed to do. I do think they've either become super super busy or perhaps focus all of their customer service on their new subscribers and aren't as responsive to their older subscribers. Either way, I do love my Formulate Shampoo and don't plan on using anything else - I just have to plan accordingly and make sure I order it about 3 weeks before I'll actually need it.
I did not have as positive of an experience with Formulate as you did. My shampoo was way too stripping, the conditioner way over moisturized my hair, and when I reached out to the chemist, it took forever to get a response. When they offered to send a new formula free of charge, I never received it. I have found both Prose and Stands custom products to be way more my jam. Strands is neat because you send in a sample of your hair and they microscopically analyze it and create a formula based on what they find. It was cool to see where I was at in regards to my hair’s health.
Strands sounds so cool!!! I’m sorry to hear you had a poor experience with Formulate but I’m glad you found other brands that work well for your hair’s needs xx
Had to show my true self in the first five seconds 😅 Let me know if y’all want an update after I receive my new formula!
Don’t forget to enter the giveaway!! It’s open till June 28th!
😂 loved the first 5 seconds! The rest of the video wasn’t too bad either. 😉 I haven’t yet gone down the custom products rabbit hole. A matter of time I’m sure. Your hair looks amazing!
Great review! 👍
Kudos for the detailed questionnaire!
However, I have troubles seeing that YOUR hair, regardless of damage, would need buckets of any conditioner, customized or not. Then the conditioner is lacking something imo.
I think I'll stick to my curlsmith and olaplex shampoos and conditioners 😉 where no buckets are involved! 😊
Totally fair!! I’m hopeful that my next formula will work better for my hair, but as always I recommend you do what works for YOU!!
I agree - I think her formula may have been off. Ive tried formulate and my conditioner was VERY concentrated & a bit too moisturizing (though I picked a couple of different hair goals) . I apply my conditioner in sections, starting at the ends, and I ended up using less than even my curlsmith conditioners - more on par with innersense conditioner. That being said, at least you can continually tweak your formula, straight down to the individual ingredients, and how high (or low) on the list you want them. The other "custom" brands I don't feel are all that customizable. So far I've only gotten the 4oz travel sizes.
I picked their citrus/orange scent - with the option of extra fragrance and it's DIVINE
I can’t put my finger on it but it makes my hair look stringy when I use it more than once a week. I sent them an email to try to change the formula and they weren’t really responsive. So I cancelled. It didn’t work for me unfortunately. I really wanted to love this.
I had a similar experience with my conditioner from Formulate. I was using so much it just felt wasteful. I tried Strands too, and I actually prefer that.
I have the same issue. We are changing my conditioner on my next shipment.
Okay sounds like I need to try Strands!!! RIP my next paycheck 🤣
@@TheFitCurls SwavyCurlyCourtney had a discount code if you decide to try it. I'm not sure if it still works? I bet they'd gift it to you though, lol. The hair analysis they do first is pretty cool.
Your videos are so helpful. Thank you!
I'm hoping they come out with leave in next!
I tried Formulate. The condition they sent was fine (nothing better than others I've used, though). I told them that I had a very sensitive scalp and the shampoo was unusable. My scalp itched so badly after the was that I had to rewash. When I told them that I could not use it, they told me that they would offer me another formula for half price. I was disappointed in this customer service. I didn't want to spend more money (even at half price) when I'd already spent good money on something I literally could not use.
Aww that is such a bummer!!! I’m so sorry you had a poor experience xx
Thanks for the detailed review! Are you still using Function of Beauty? Wondering which one you prefer.
I do still use FoB! At this point, I have my formula down pat with FoB so I consistently have good results, but I really love the transparency & attention to detail from Formulate. I’ll update you once I try my next batch!
Hi I put my first order in I just asked for the 4 oz. Set are we allowed to only order once or is it like they send it to you every month
thanks for sharing the burp! Funny girl
I have tried Function of Beauty. Actually like it, but forgot to ask for silicone free and like so many new to curls, we’re made so terrified of them!! So now I’m all afraid to use it again. How dumb is that? LOL!
Oh no!!! The silicones Function of Beauty uses are all water soluble though! They rinse out clean! The fear so many curlies are taught to feel with silicones makes me sad cause they can actually be really helpful!
How can you tell if your hair feels dehydrated?
I would describe that as “dry even when wet” if that makes sense. It feels unmanageable and like it could flash dry on me.