Now after you put it back together, you can now vacuum the floor and once your canister is full, open the canister and empty on the floor again and repeat cycle
Oh thank goodness - I've FINALLY discovered how to remove the pesky inner pre-filter. I'd struggled to understand the instructions in the manual, & was wrongly trying to remove it from the opposite end!! But even with then seeing how to do it properly (I thought the PULL note was for the entire thing not the inner portion) it was still a major challenge for me as I've severely arthritic hands & poor grip, & the darned thing was stuck fast. So I risked breaking everything & used scissors to lever the top off (which ultimately came off completely but at least unbroken) and then managed to lever out the internal filter which was an inch thick in dust :(. Hugely relieved to have finally seen what needed to be done tho so THANK YOU!!! :)
Thank yo so much, that helped me. I do favour the bosch stick vac as it sucks really hard however it constantly breaks down. Hopefully Miele stick vac won't let me down.
Agreed, much better instruction then Miele one, plus in Miele doesn't say half of what positions, when to twist etc... still think the hoover isn't worth the money, it's havy, awkward to use or clean, and every tìme have to remember to plug in... Definitely I do not recommend.
Agreed, much better instruction then Miele one, plus in Miele doesn't say half of what positions, when to twist etc... still think the hoover isn't worth the money, it's havy, awkward to use or clean, and every tìme have to remember to plug in... Definitely I do not recommend.
Anyone who bought a Dyson once, especially a new model at a near full price (i.e., before the next release), will never buy one ever again -- such as myself, I bought the Dyson 'animal ball'. They don't last (and that's the least of the annoying things, that I ended up giving it away despite the investment). Lasting quality is the big difference that Dyson doesn't have compared to the Miele vacuums. I was using a friend's Miele stick model that they had had for over 10 years, and it worked like a champ. Sadly, I had to give it back, and that's when I bought the Miele TriFlex (after desperately searching around for the old one, which I could not locate new at a reasonable price). It's true that they caved into peer pressure in some respects -- I, for one, would not have minded if they worked a bag into the design, that I could pull out and replace like the old Miele stick (some people might not like the added cost of buying the bags), but such is life. You see this all the time, when the bigger, better brand caves into novelty "features" of the less accomplished brand (like Apple iphones with Samsung). The (long) hairs wrapping around and therefore getting stuck in the cup unless you disengage the cup into 2 pieces, as shown by Classic Vacuum, as well as the dirty inner filter is nothing different on the Dysons. (I would guess that for any product with that design, you'd have to build in a mechanism to chop up the long hairs, and that's not a likely thing for a more compact product.) On the animal ball, you could wash the inner filter, but it was disgusting, and unless you have a yard with an outdoor hose, it's not something appealing to have to do very often, but necessary because it worked poorly without regular washing with at least water to dislodge the dust that shaking and banging against something else (side of a sturdy garbage can) could not accomplish. After that poor purchase (and other people around me who purchased other Dyson products, like the fan/air filter -- what a joke), it doesn't matter how sleek the advertising or ardent the fans, it's 'been there, done that' and never again.
Yeah. What’s up with those bagless models everywhere? Why does everyone want to see their dirt again and release their bugs back into the wild? I just can’t replace my bagged Miele canister with a stick I guess.
I've had a really hard time, overall...quite a learning curve....with regards to the dirt cup, getting the cover on/off......and after emptying the contents, inserting the filters (sometimes they don't fall back in properly...I feel like I have to 'force' it a bit) ...then putting the cover back on properly and getting the cover to fall back down so that it's now totally flat/flush...and ultimately, putting the entire dirt cup back ONTO the vacuum (motor/batter portion of the vacuum) and then ensuring that the dirt cup is now SECURELY affixed to the vacuum. With regards to 1:21, where I think Miele could have done better with the design, perhaps by adding a contrasting band of color is.... many folks many not realize at first, when they are attempting to lift out that center dust filter, again, as shown at 1:21, is.... Where that piece protrudes up in the center and says PULL...that the portion you are trying to lift Up and Out extends outwards, BEYOND that Pull section in the very center. I did not realize this at first, and so while I was trying to Pull on the PULL portion with one hand, with my Other hand I was actually holding onto the Perimeter surrounding that Pull tab. So in essence, I was unknowingly holding down (i.e, the outer perimeter with the grooves/lines) that which I was actually supposed to be ALLOWING to be pulled up. Another tip for those who may be here hoping to get a better general understanding of the overall/entire dirt cup.... After you've emptied out the contents of the dirt cup, it might be helpful for you to simply hold the entire dirt cup in one hand, and with the other, simply turn the cup cover to lock, and then unlock. Observe how the inner filters move around a bit, and note how the inner filters move downwards a bit. Then look at the vacuum itself, and where the bottom of the overall dirt cup connects with the vacuum, and then consider how this might impact the connection...the security of the dirt cup..and how it will stay securely connected to the vacuum itself. As I get more familiar with my still-new-to-me Triflex, I think what I'm realizing is that the dirt cup cover, and its Lock/Unlock functions, not only is it intended for the dirt cup itself (keeping the cover onto the dirt cup) but....perhaps more importantly....I think the dirt cup cover's Lock/Unlock movements also impact how the overall dirt cup ADHERES or LOCKS INTO PLACE, when you are placing the dirt cup back onto the vacuum itself. So when you place the dirt cup back ONTO the vacuum, I think you need to pay attention to how you have the dirt cup cover positioned. I think the cover needs to be in the UNLOCKED position. Then place the entire dirt cup onto the vacuum (leaning the dirt cup at a slightly forward angle, towards the front of the vacuum. Now turn the dirt cup cover into the Locked position. You should now see that the dirt cup is securely in place, and cannot be simply lifted up, off from the vacuum. (If you ARE able to simply lift the dirt cup off, then you aren't doing something correctly.) Later, to lift the dirt cup off, again, turn the dirt cup cover to the UNLOCKED position. Lastly, be sure to line up the 'threads' along the back of the dirt cup, and the backside of the long tube. This will provide a secondary mechanism for ensuring the dirt cup stays in place.
The filter design for the Dysons is better. But for performance, reliability, build quality and longevity, the Miele are well ahead. There's a reason that Dyson warranty claims are so high every year, I know that cos I used to work for them. You just have to make a personal choice. Do you want easy to empty and easy to maintain filters or a longer lifespan, that's what it comes down to.
I’m having trouble inserting the fine filter back in. I’m lining up the “Pull” so I can read it but mine doesn’t seem to be snapping back into place like yours did. I can’t figure out how to put this back together.
I've had dirt block me from locking it into place. If you continue to have issues I recommend contacting Miele customer service at 1 (866) 694-5851, contact your local Miele dealer, or you can call our store for help at 330-494-7111.
@@ClassicVacuum After trying to get this thing in for an hour the other night, I gave up. I looked at it again this morning, and I have no idea how I did it, but I got it snapped back in finally. Vacuums shouldn’t be so complicated to empty out! Lol. Thanks for the video. It definitely helped!
Thanks for the video. Is the filter meant to be replaced at all? Mine is Filled with dust that doesn’t come out anymore and has turned grey because of it. Do you suggest replacing? I’ve had it for about 1 year.
Yes, you will want to change your filter once a year on your Triflex. You can order them from our website. Here is the link classicvac.com/miele-triflix-fine-dust-filter-hx-fsf/
i just cleaned mine whit air compressor. Make shure u dont vacum any fuild if u have washed whit water the hepa filter and the dust hardened u may need a need to replace ur hepa filter
Hi Classic Vacuum, could you help please? Removing the pre filter and putting it back in is doing my head in. For starters, I really have to forcefully pull it out at the 9 o'clock position (thank you for explaining it like that!) and I am afraid I am going to break it. That is the easy bit compared to trying to put it back in. Do you have any tips on where to line it up or what to do in this situation? It is taking me up to 10 minutes to work out how to get it back in! It goes back in eventually but I seem to be doing a lot of pushing and turning without any idea of where it should be to click in easily. I have cats inside and we live on a farm, so the pre filter and the dust filter need to come out after every vacuum, otherwise I can't get all the rubbish out. The dust filter is easy. It is the pre filter that is bothersome. Otherwise this machine glides from hard floor to mat beautifully and has wonderful suction and is nice and quiet. Thanks.
I am calling the pre filter the smaller inside white filter. Hold out outer screen filter housing with the top facing up or forward. Insert the pre filter with "LOCK LOCKED" symbol facing forward or up. Twist the pre filter clockwise until it stops. The lock and unlock arrow will be centered on the top or forward position. The center plastic Y peace on the top of the pre filter will also be pointing towards the tab. You will then be able to place the larger filter assembly into the screen. This does not twist and presses straight into position. If the tab is pointing up the word "Pull" should be right side up. If you can't fit this into position check the inner pre filter as it must be in the correct position. Hope this helps. You can call us any time at 330-494-711 and we will be happy to assist you.
Same here. When I put the filters back in, and then try to close or lock everything up again, the dirt cup cover is not 'falling into place' all that easily. I have to keep turning the cover left and right...pushing down (and of course, I don't want to push too hard...or 'force' it...). It's just a lot of 'fighting' with it.
@@yippee2000 hi there Lisa, just wanted to update my situation with the Miele and for your info. I've had now for 3 months and use nearly every day and in that time have worked out the emptying of the canister. I'm pleased to report it now takes me 2 minutes. Yes, you have to force and fight the parts, I put that down to their bad design but nothing has broke yet. Lining up the 2 arrows so that the final twist to close everything up is the key. The two parts (empty canister with open bottom flap and pulled out filter part) should sit flat with the 2 arrows lined up, don't force it in yet. Push up the bottom "lid" with left hand and at same time twist top of canister to the right. I also wish it had a much smoother slide and click into the actual vacuum body but it is just a matter of making sure it is on straight before you push down to hear that click. I find the worst part of their design is the inner dust filter. While this is very easy to pull out and push back in, it should be totally washable and I can't work out why in 2021 they can't do it when other brands like Samsung can. Nevertheless, with all it's design faults as far as the canister goes, this vacuum CLEANS, I am still shocked at how much dirt (I also have 3 cats inside) it collects, especially when you vacuum regularly! Good luck with your Miele, if I could work it out (frustrated as I was!) you can too. I now thoroughly enjoy using my vacuum.
I cannot get everything back in place properly. I have watched every video and still have a gap, which means there is no vacuum whatsoever. A very expensive electric roller brush. I bought this because I don't like the time it takes to unplug and move a conventional vacuum cleaner around. I have now spent several hours trying to put the blasted thing back together. Unless you like doing jigsaws or origami - DO NOT buy this machine.
I have one of these and it is a great pain. Dust bin holds about a cupful of dirt so needs emptying every room. There is long hair in the family so I have to get a stick to poke in and hook out the hair - not mine! You cannot just shake it over the pedal bin as it goes everywhere so I need to go out to the wheelie which means wind frequently blows dust back over me or going out over the rain. It is very efficient at sucking but the battery doesn’t last long before needing recharging. Also converting it to use the crevice nozzle is not easy for my arthritic hands. I’m very disappointed.
I really like the one I have at home and in the shop. I agree the dirt cup could be larger. Bigger cup = more bulk and weight. Maybe we'll get a one with a larger cup soon!
If everyone of your rooms has a cupful of dirt, you are not cleaning often enough. I have a vacuum with an even smaller dust bin and it is big enough to clean my appartment 2-3 times.
I have major problems with my machine. The dirt has not been going into the bin itself but up another clear bit on the bin. I have been trying for days to get this machine to work again. Looking at the lid of the bin the toop bit that you pull off for the filter is twisted and I have been unable to even turn it If someone w=could kindly help me it would be great
Oh, gee. I like the vacuum but this filter thing... we have it apart but nothing goes back together as shown here. The ring popped off, so now we are trying to put that back too. If I have to empty this thing over and over, I'm upset by how hard it is to do. We cannot get the inner section to snap back. And there is dust everywhere.
I'm sending it back. Got it from Amazon, back it goes. Very flawed design for dirt canister- Miele should be ashamed. Ours was not only the usual amount difficult, it was also defective
I'm not exactly sure what you are talking about but also I've not personally ever seen or had the cup come apart like that. Something may be broken as well. I would recommend taking it to your local Miele dealer and have it looked at. You can search for dealers at this website. Be sure to check the box for "vacuums". www.mieleusa.com/c/dealer-search-15.htm
And it never actually comes clean! Shoving a dirty filter back in just gets me all wound up. Yuck. Plus you do end up breathing this stuff in when you have to dump it. Whereas with their canister vacuums you pull the bag out and it automatically seals.
At least the Miele cleans. The Dyson it an electronic push broom. I just sold my V11. I hated it. It also hurt my hand having the weight at the top and holding down the trigger for power.
Epic failure, how to clean the outer filter, so the way to clean the filter is to buy another vacuum cleaner, could you recommend one. That what's coming on the instructions manual, and dump on the floor. Miele are trying to convince us that the filter is lifetime when it's not. I have Miele too
I now personally have a Triflex at home. I use my bagged Miele canister vacuum. Does a great job cleaning the filter. I just vacuumed my filter and washed the cup last night.
Not being able to clean out that filter is really kind of a deal-breaker. It just looks filthy. I can't imagine how bad that thing gets after a few years of use. I imagine taking a toothbrush to it over a trash can would work, but who wants to do that? This is where their canister vacuums have an advantage, and it's pretty much the only one but you take that bag out and it automatically seals shot and you're never messing with cleaning out a nasty canister or filter. I hated cleaning out my dustbuster and those things are so junky and died after a very short time. And of course they have no way to replace the parts. Total trash. I just thought this would be convenient so you can take it out to your car and clean without having to take the whole thing. That part is what's advantageous. But I've also heard that people have had their battery died after a short time. If you get there canister vacuum you don't ever have to worry about that. But then you get to drag the thing around with you and up your wooden stairs. Fun, fun. 🙄 I'm glad I don't need a vacuum immediately because I'm hoping that they make some improvements to these over time. Right now I have a 20 year old Hoover that's still going strong, and I bought it as a refurbished model. So go Hoover?
I personally prefer high filtration HEPA bagged vacuums. Generally most all vacuums in the "stick" category are bagless. Also we are in North Canton Ohio, home of the Hoover company before they got sold out. Thank you for commenting on my video.
Unnecessary complicated.. In general i like the vacuum design and functionality more then what Dyson or Samsung is offering, but unfortually for Miele, the part with filters and canister is a majore failure. This is the only reason i'm staying away from this product.
I really like the Miele Triflex otherwise. I agree the dirt cup design could stand to be more user friendly. It is a design that will hold up for a long time. "Other" cordless products, while easier to use, tend to break down over time.
Thanks for the comment! I agree I prefer bags. These types of vacuums are always bagless. The process of emptying the dirt cup is quick and easy once you know the process.
Now after you put it back together, you can now vacuum the floor and once your canister is full, open the canister and empty on the floor again and repeat cycle
These are really great vacuums. I can’t believe how much fine dust the old G4 Kirby left behind. I might have to get a new filter already. 😜
Oh thank goodness - I've FINALLY discovered how to remove the pesky inner pre-filter. I'd struggled to understand the instructions in the manual, & was wrongly trying to remove it from the opposite end!! But even with then seeing how to do it properly (I thought the PULL note was for the entire thing not the inner portion) it was still a major challenge for me as I've severely arthritic hands & poor grip, & the darned thing was stuck fast. So I risked breaking everything & used scissors to lever the top off (which ultimately came off completely but at least unbroken) and then managed to lever out the internal filter which was an inch thick in dust :(. Hugely relieved to have finally seen what needed to be done tho so THANK YOU!!! :)
No problem!
Thank yo so much, that helped me. I do favour the bosch stick vac as it sucks really hard however it constantly breaks down. Hopefully Miele stick vac won't let me down.
i got mine black version and wow I'm in love on the work this vacuum is a most have
Great to hear.
Great video. Thanks
Great explanation of how to remove and clean filters! Miele should send you a check! Thanks!
I won't hold my breath ;-) Thank you for your kind words.
Agreed, much better instruction then Miele one, plus in Miele doesn't say half of what positions, when to twist etc... still think the hoover isn't worth the money, it's havy, awkward to use or clean, and every tìme have to remember to plug in... Definitely I do not recommend.
Agreed, much better instruction then Miele one, plus in Miele doesn't say half of what positions, when to twist etc... still think the hoover isn't worth the money, it's havy, awkward to use or clean, and every tìme have to remember to plug in... Definitely I do not recommend.
Wow this stick Vacuum is amazing! Thanks for the cleaning demo 😉 Trust #Miele to get it right.
Anyone who bought a Dyson once, especially a new model at a near full price (i.e., before the next release), will never buy one ever again -- such as myself, I bought the Dyson 'animal ball'. They don't last (and that's the least of the annoying things, that I ended up giving it away despite the investment). Lasting quality is the big difference that Dyson doesn't have compared to the Miele vacuums. I was using a friend's Miele stick model that they had had for over 10 years, and it worked like a champ. Sadly, I had to give it back, and that's when I bought the Miele TriFlex (after desperately searching around for the old one, which I could not locate new at a reasonable price). It's true that they caved into peer pressure in some respects -- I, for one, would not have minded if they worked a bag into the design, that I could pull out and replace like the old Miele stick (some people might not like the added cost of buying the bags), but such is life. You see this all the time, when the bigger, better brand caves into novelty "features" of the less accomplished brand (like Apple iphones with Samsung).
The (long) hairs wrapping around and therefore getting stuck in the cup unless you disengage the cup into 2 pieces, as shown by Classic Vacuum, as well as the dirty inner filter is nothing different on the Dysons. (I would guess that for any product with that design, you'd have to build in a mechanism to chop up the long hairs, and that's not a likely thing for a more compact product.) On the animal ball, you could wash the inner filter, but it was disgusting, and unless you have a yard with an outdoor hose, it's not something appealing to have to do very often, but necessary because it worked poorly without regular washing with at least water to dislodge the dust that shaking and banging against something else (side of a sturdy garbage can) could not accomplish. After that poor purchase (and other people around me who purchased other Dyson products, like the fan/air filter -- what a joke), it doesn't matter how sleek the advertising or ardent the fans, it's 'been there, done that' and never again.
Yeah. What’s up with those bagless models everywhere? Why does everyone want to see their dirt again and release their bugs back into the wild? I just can’t replace my bagged Miele canister with a stick I guess.
I've had a really hard time, overall...quite a learning curve....with regards to the dirt cup, getting the cover on/off......and after emptying the contents, inserting the filters (sometimes they don't fall back in properly...I feel like I have to 'force' it a bit) ...then putting the cover back on properly and getting the cover to fall back down so that it's now totally flat/flush...and ultimately, putting the entire dirt cup back ONTO the vacuum (motor/batter portion of the vacuum) and then ensuring that the dirt cup is now SECURELY affixed to the vacuum.
With regards to 1:21, where I think Miele could have done better with the design, perhaps by adding a contrasting band of color is.... many folks many not realize at first, when they are attempting to lift out that center dust filter, again, as shown at 1:21, is.... Where that piece protrudes up in the center and says PULL...that the portion you are trying to lift Up and Out extends outwards, BEYOND that Pull section in the very center. I did not realize this at first, and so while I was trying to Pull on the PULL portion with one hand, with my Other hand I was actually holding onto the Perimeter surrounding that Pull tab. So in essence, I was unknowingly holding down (i.e, the outer perimeter with the grooves/lines) that which I was actually supposed to be ALLOWING to be pulled up.
Another tip for those who may be here hoping to get a better general understanding of the overall/entire dirt cup....
After you've emptied out the contents of the dirt cup, it might be helpful for you to simply hold the entire dirt cup in one hand, and with the other, simply turn the cup cover to lock, and then unlock. Observe how the inner filters move around a bit, and note how the inner filters move downwards a bit. Then look at the vacuum itself, and where the bottom of the overall dirt cup connects with the vacuum, and then consider how this might impact the connection...the security of the dirt cup..and how it will stay securely connected to the vacuum itself.
As I get more familiar with my still-new-to-me Triflex, I think what I'm realizing is that the dirt cup cover, and its Lock/Unlock functions, not only is it intended for the dirt cup itself (keeping the cover onto the dirt cup) but....perhaps more importantly....I think the dirt cup cover's Lock/Unlock movements also impact how the overall dirt cup ADHERES or LOCKS INTO PLACE, when you are placing the dirt cup back onto the vacuum itself.
So when you place the dirt cup back ONTO the vacuum, I think you need to pay attention to how you have the dirt cup cover positioned. I think the cover needs to be in the UNLOCKED position. Then place the entire dirt cup onto the vacuum (leaning the dirt cup at a slightly forward angle, towards the front of the vacuum. Now turn the dirt cup cover into the Locked position. You should now see that the dirt cup is securely in place, and cannot be simply lifted up, off from the vacuum. (If you ARE able to simply lift the dirt cup off, then you aren't doing something correctly.) Later, to lift the dirt cup off, again, turn the dirt cup cover to the UNLOCKED position.
Lastly, be sure to line up the 'threads' along the back of the dirt cup, and the backside of the long tube. This will provide a secondary mechanism for ensuring the dirt cup stays in place.
Great explanation, thank you for posting this!
That’s why dyson is better no messing around with cleaning filthy filters in the bin
The filter design for the Dysons is better. But for performance, reliability, build quality and longevity, the Miele are well ahead. There's a reason that Dyson warranty claims are so high every year, I know that cos I used to work for them.
You just have to make a personal choice. Do you want easy to empty and easy to maintain filters or a longer lifespan, that's what it comes down to.
@@sloeginandsleep1170 Id say that the dyson v15 the one that I use would have better performance than this Miele
I’m having trouble inserting the fine filter back in. I’m lining up the “Pull” so I can read it but mine doesn’t seem to be snapping back into place like yours did. I can’t figure out how to put this back together.
I've had dirt block me from locking it into place. If you continue to have issues I recommend contacting Miele customer service at 1 (866) 694-5851, contact your local Miele dealer, or you can call our store for help at 330-494-7111.
@@ClassicVacuum After trying to get this thing in for an hour the other night, I gave up. I looked at it again this morning, and I have no idea how I did it, but I got it snapped back in finally. Vacuums shouldn’t be so complicated to empty out! Lol. Thanks for the video. It definitely helped!
Thanks for the video. Is the filter meant to be replaced at all? Mine is
Filled with dust that doesn’t come out anymore and has turned grey because of it. Do you suggest replacing? I’ve had it for about 1 year.
Yes, you will want to change your filter once a year on your Triflex. You can order them from our website. Here is the link classicvac.com/miele-triflix-fine-dust-filter-hx-fsf/
i just cleaned mine whit air compressor. Make shure u dont vacum any fuild if u have washed whit water the hepa filter and the dust hardened u may need a need to replace ur hepa filter
Hi Classic Vacuum, could you help please? Removing the pre filter and putting it back in is doing my head in. For starters, I really have to forcefully pull it out at the 9 o'clock position (thank you for explaining it like that!) and I am afraid I am going to break it. That is the easy bit compared to trying to put it back in. Do you have any tips on where to line it up or what to do in this situation? It is taking me up to 10 minutes to work out how to get it back in! It goes back in eventually but I seem to be doing a lot of pushing and turning without any idea of where it should be to click in easily. I have cats inside and we live on a farm, so the pre filter and the dust filter need to come out after every vacuum, otherwise I can't get all the rubbish out. The dust filter is easy. It is the pre filter that is bothersome. Otherwise this machine glides from hard floor to mat beautifully and has wonderful suction and is nice and quiet. Thanks.
I am calling the pre filter the smaller inside white filter. Hold out outer screen filter housing with the top facing up or forward. Insert the pre filter with "LOCK LOCKED" symbol facing forward or up. Twist the pre filter clockwise until it stops. The lock and unlock arrow will be centered on the top or forward position. The center plastic Y peace on the top of the pre filter will also be pointing towards the tab. You will then be able to place the larger filter assembly into the screen. This does not twist and presses straight into position. If the tab is pointing up the word "Pull" should be right side up. If you can't fit this into position check the inner pre filter as it must be in the correct position. Hope this helps. You can call us any time at 330-494-711 and we will be happy to assist you.
Same here. When I put the filters back in, and then try to close or lock everything up again, the dirt cup cover is not 'falling into place' all that easily. I have to keep turning the cover left and right...pushing down (and of course, I don't want to push too hard...or 'force' it...). It's just a lot of 'fighting' with it.
@@yippee2000 hi there Lisa, just wanted to update my situation with the Miele and for your info. I've had now for 3 months and use nearly every day and in that time have worked out the emptying of the canister. I'm pleased to report it now takes me 2 minutes. Yes, you have to force and fight the parts, I put that down to their bad design but nothing has broke yet. Lining up the 2 arrows so that the final twist to close everything up is the key. The two parts (empty canister with open bottom flap and pulled out filter part) should sit flat with the 2 arrows lined up, don't force it in yet. Push up the bottom "lid" with left hand and at same time twist top of canister to the right. I also wish it had a much smoother slide and click into the actual vacuum body but it is just a matter of making sure it is on straight before you push down to hear that click. I find the worst part of their design is the inner dust filter. While this is very easy to pull out and push back in, it should be totally washable and I can't work out why in 2021 they can't do it when other brands like Samsung can. Nevertheless, with all it's design faults as far as the canister goes, this vacuum CLEANS, I am still shocked at how much dirt (I also have 3 cats inside) it collects, especially when you vacuum regularly! Good luck with your Miele, if I could work it out (frustrated as I was!) you can too. I now thoroughly enjoy using my vacuum.
I cannot get everything back in place properly. I have watched every video and still have a gap, which means there is no vacuum whatsoever. A very expensive electric roller brush. I bought this because I don't like the time it takes to unplug and move a conventional vacuum cleaner around. I have now spent several hours trying to put the blasted thing back together. Unless you like doing jigsaws or origami - DO NOT buy this machine.
@@carolebailey Unless we figure it out, I am going to agree with you. Too expensive to have a junky part like this.
I have one of these and it is a great pain. Dust bin holds about a cupful of dirt so needs emptying every room. There is long hair in the family so I have to get a stick to poke in and hook out the hair - not mine! You cannot just shake it over the pedal bin as it goes everywhere so I need to go out to the wheelie which means wind frequently blows dust back over me or going out over the rain. It is very efficient at sucking but the battery doesn’t last long before needing recharging. Also converting it to use the crevice nozzle is not easy for my arthritic hands. I’m very disappointed.
I really like the one I have at home and in the shop. I agree the dirt cup could be larger. Bigger cup = more bulk and weight. Maybe we'll get a one with a larger cup soon!
If everyone of your rooms has a cupful of dirt, you are not cleaning often enough. I have a vacuum with an even smaller dust bin and it is big enough to clean my appartment 2-3 times.
Hey is it possible to buy just pre-filter (what white one)?
They are just sold as a set. The inside filter is not very expensive and does not get dirty as quickly as the outer filter.
I have major problems with my machine. The dirt has not been going into the bin itself but up another clear bit on the bin. I have been trying for days to get this machine to work again. Looking at the lid of the bin the toop bit that you pull off for the filter is twisted and I have been unable to even turn it If someone w=could kindly help me it would be great
Sure contact our store at 330-494-7111 and we can help you work through it.
Oh, gee. I like the vacuum but this filter thing... we have it apart but nothing goes back together as shown here. The ring popped off, so now we are trying to put that back too.
If I have to empty this thing over and over, I'm upset by how hard it is to do. We cannot get the inner section to snap back. And there is dust everywhere.
I'm sending it back. Got it from Amazon, back it goes. Very flawed design for dirt canister- Miele should be ashamed. Ours was not only the usual amount difficult, it was also defective
Sorry to hear that.
The dumping mechanism is trash. The black plastic part came off under the filter with the spring. I can't figure out how to reinstall.
I'm not exactly sure what you are talking about but also I've not personally ever seen or had the cup come apart like that. Something may be broken as well. I would recommend taking it to your local Miele dealer and have it looked at. You can search for dealers at this website. Be sure to check the box for "vacuums". www.mieleusa.com/c/dealer-search-15.htm
I like Miele but that empty process is so stupid compared to dyson though.
It is different from Dyson that's for sure.
And it never actually comes clean! Shoving a dirty filter back in just gets me all wound up. Yuck. Plus you do end up breathing this stuff in when you have to dump it. Whereas with their canister vacuums you pull the bag out and it automatically seals.
At least the Miele cleans. The Dyson it an electronic push broom. I just sold my V11. I hated it. It also hurt my hand having the weight at the top and holding down the trigger for power.
@@Yesim730 well then........you were using it wrong. The vacuum is fantastic and it cleans great.
Epic failure, how to clean the outer filter, so the way to clean the filter is to buy another vacuum cleaner, could you recommend one. That what's coming on the instructions manual, and dump on the floor. Miele are trying to convince us that the filter is lifetime when it's not. I have Miele too
Should the filter need replaced they are available as a replacement item. I sell them here: classicvac.com/miele-triflix-fine-dust-filter-hx-fsf/
What about 6:30 position 🤣
I use my old dyson to clean the filter ,oh and a toothbrush, worst part of the whole machine.
I now personally have a Triflex at home. I use my bagged Miele canister vacuum. Does a great job cleaning the filter. I just vacuumed my filter and washed the cup last night.
Not being able to clean out that filter is really kind of a deal-breaker. It just looks filthy. I can't imagine how bad that thing gets after a few years of use. I imagine taking a toothbrush to it over a trash can would work, but who wants to do that? This is where their canister vacuums have an advantage, and it's pretty much the only one but you take that bag out and it automatically seals shot and you're never messing with cleaning out a nasty canister or filter. I hated cleaning out my dustbuster and those things are so junky and died after a very short time. And of course they have no way to replace the parts. Total trash. I just thought this would be convenient so you can take it out to your car and clean without having to take the whole thing. That part is what's advantageous. But I've also heard that people have had their battery died after a short time. If you get there canister vacuum you don't ever have to worry about that. But then you get to drag the thing around with you and up your wooden stairs. Fun, fun. 🙄 I'm glad I don't need a vacuum immediately because I'm hoping that they make some improvements to these over time. Right now I have a 20 year old Hoover that's still going strong, and I bought it as a refurbished model. So go Hoover?
I personally prefer high filtration HEPA bagged vacuums. Generally most all vacuums in the "stick" category are bagless. Also we are in North Canton Ohio, home of the Hoover company before they got sold out. Thank you for commenting on my video.
@@ClassicVacuum I had no idea that they got bought out. I'll have to look that up. Yes, the higher degree of HEPA filtration would be ideal.
Vely intelesting
That filter design ruins this vacuum.
It takes some getting used to but I don't mind it so much on my home machine.
Unnecessary complicated.. In general i like the vacuum design and functionality more then what Dyson or Samsung is offering, but unfortually for Miele, the part with filters and canister is a majore failure. This is the only reason i'm staying away from this product.
I really like the Miele Triflex otherwise. I agree the dirt cup design could stand to be more user friendly. It is a design that will hold up for a long time. "Other" cordless products, while easier to use, tend to break down over time.
Awful lot of steps just to empty the cup. I have a Miele canister and it is much easier to change the bag.
Thanks for the comment! I agree I prefer bags. These types of vacuums are always bagless. The process of emptying the dirt cup is quick and easy once you know the process.