Getting the most out of NICE CXone Dashboard [11 minute demo]
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- Опубліковано 21 жов 2024
- Are you noticing your dashboards in NICE CXone have had a recent uplift?
In this demo video we take a look at some of the new features available to you with the updated Dashboard application from the team at CXone.
what is CXone? is this part of NICE InContacts?
Hey Mario, Nice inContact was rebranded to CXone a couple of years back. So everything you see as CXone would be available to you if you are using inContact.
Yea, I noticed that upgrade and heard that they gonna have another big AI upgrade in Oct 2024. anybody heard about this ??
We're waiting to see what is emerging in 24.4. The coming soon Release Notes will be due pretty soon given it has been a while since 24.3. Incidentally, have you checked out our video on 24.3 features?
@@ATTCX Tx for info, can you point me to this video
What video are you looking for?
@@ATTCX Any video to demo new inContact dashboard possibilities