Steinberg Download Assistant (for elicenser based products) | Support

Поділитися
Вставка
  • Опубліковано 18 тра 2022
  • This Steinberg support video helps you redeeming a Download Access Code in the Steinberg Download Assistant for activating an eLicenser based Steinberg product. It looks at locating your Download Access Code (or DAC), downloading and installing the Steinberg Download Assistant and signing in to the MySteinberg login page with your Steinberg ID. You can enter your Steinberg Download Access Code into the Download Assistant, which will automatically enter it into the eLicenser Control Center. As well as letting you activate Steinberg products, you can also update them in the Steinberg Download Assistant. You can manage your licences in the MySteinberg area of the web site.
    To get your product visit www.steinberg.net/go/ and follow the instructions on the screen.
    _______________________________________
    Este vídeo de soporte de Steinberg te ayudará a canjear el Código de Acceso de Descarga (Download Access Code) en el Steinberg Download Assistant para activar un producto de Steinberg basado en eLicenser. Te explicamos cómo localizar tu Código de Acceso de Descarga (Download Access Code o DAC), descargar e instalar el Steinberg Download Assistant e iniciar sesión con tu Steinberg ID en la página de inicio de sesión de MySteinberg. Introduce tu Código de Acceso de Descarga (Download Access Code) en el Steinberg Download Assistant y este lo introducirá automáticamente en el eLicenser Control Center. Además de activar los productos de Steinberg, el Steinberg Download Assistant también te permite actualizarlos. Puedes gestionar tus licencias en el área MySteinberg de la página web.
    Para obtener tu producto, visita bit.ly/SteinbergDownloadAssist... y sigue las indicaciones que aparecen en pantalla.
    _______________________________________
    Dieses Steinberg Support-Video unterstützt dich beim Einlösen eines Download Access Codes im Steinberg Download Assistant, um ein Produkt mit eLicenser zu aktivieren. Du erfährst, wie du deinen Download Access Code (oder DAC) findest, den Steinberg Download Assistant herunterlädst und installierst und dich auf der MySteinberg Login-Seite mit deiner Steinberg ID anmeldest. Du kannst deinen Steinberg Download Access Code direkt im Download Assistant eingeben, von wo er automatisch in das eLicenser Control Center übertragen wird. Mit dem Steinberg Download Assistant lassen sich Steinberg-Produkte nicht nur aktivieren, sondern auch updaten. Verwalten kannst du deine Lizenzen im MySteinberg-Bereich auf der Steinberg-Website.
    Um dein Produkt zu erhalten, besuche bitte bit.ly/SteinbergDownloadAssist und folge den Anweisungen.
    _______________________________________
    Cette vidéo du service d'assistance de Steinberg vous aide à utiliser un code d'accès au téléchargement (DAC) dans le Steinberg Download Assistant pour activer un produit Steinberg basé sur le système eLicenser. Elle montre où trouver votre code d'accès au téléchargement (DAC), comment télécharger et installer l'assistant Steinberg Download Assistant et comment vous connecter avec votre Steinberg ID sur la page de connexion MySteinberg. Vous pouvez inscrire votre code d'accès au téléchargement dans le Steinberg Download Assistant qui le reportera automatiquement dans le logiciel eLicenser Control Center. Outre l'activation de produits, le Steinberg Download Assistant permet d'actualiser les produits déjà activés. Vous pouvez gérer vos licences dans la zone MySteinberg de notre site internet.
    Pour obtenir vos produits, rendez-vous sur bit.ly/SteinbergDownloadAssist... et suivez les instructions qui s'affichent à l'écran.
    _______________________________________
    Check out the many trial versions of Steinberg products with their numerous capabilities and music production features:
    www.steinberg.net/en/products...
    Quickly and easily access the most up-to-date manual for your Steinberg product on:
    steinberg.help/
    Whether you require assistance with registration and activation/re-activation through our support forums and Knowledge Base support articles or simply want to read the latest support news, you can find all information in one place:
    helpcenter.steinberg.de
    Also make sure to...
    Like our Facebook page and stay informed on insights, news, announcements and updates, events and live streams. Follow us on Facebook:
    / steinberg
    Subscribe to our Steinberg UA-cam channel and learn the ropes of using our products by watching practical video tutorials and other interesting features:
    / steinberg
    On Twitter, stay up to date with latest news, updates and special offers anytime and anywhere:
    / steinbergmedia
    Follow us on Instagram for full picture coverage on launch events, trade shows and other exciting occasions:
    / steinbergmedia
    Check out our SoundCloud profile and listen to the many demo tracks we’ve got listed there:
    / steinbergmedia
  • Навчання та стиль

КОМЕНТАРІ • 40

  • @gilormsplay
    @gilormsplay Рік тому +16

    It's a real shame. Cubase is the best DAW but the worst Activation/Download/Registration/whatever.

  • @coldacre
    @coldacre Рік тому +11

    I have a working version of Cubase 10.5 on my Mac. I've downloaded Cubase 12, installed it. now its making me jump through all these hoops again. why is this so difficult? why isn't the Download Access Code always stored in the Download Assistant? no wonder so many people get put off by using Cubase.

  • @letsmakemusic
    @letsmakemusic Рік тому +16

    yes,seems very easy,i'm trying this for two days,no way

  • @stadduni
    @stadduni 8 місяців тому +7

    Steinberg: your frustration is our best reward

  • @pedroxD
    @pedroxD 2 роки тому +9

    After downloading cubase and putting the access code i dont get the activation code. whats going on? on the video it seems all automatic, but in my case it says "the licence is automatically activated upon initializing cubase le for tascam" (and doesnt work)

  • @21jajego1
    @21jajego1 Рік тому +6

    Crazy is how many accounts, passwords, license software you must have to play vst plugins on pc.

  • @rmshred
    @rmshred Рік тому +4

    I'm abandoning cubase because of this POS activation hell. Every month I get a error like "cant find registered product" "expired date please run maintenance" and then maintenance does nothing, "lcc2 error" and the list goes on. Also got lots of bugs like track image not showing until I delete image files, constant crashes and such even after formatting and upgrading my pc.

  • @MrJskov
    @MrJskov Рік тому +17

    I like the actual software you make (i use cubase, wavelab and a few libraries) , but that activation procedures are pure hell. You have an Elicenser, Download assistant, Activation manager, library manager and probably a few more that I have missed. Sometimes you can use one of them sometimes not. It´s pretty much random which one of them will actually do something. (or the typical : "The elicenser software is too old, please download and update from...blah...." AND it's still too old after updating :-( ) Could you please just make one program that works for installing and activation software and get rid of all the others.

    • @814Taylor
      @814Taylor 10 місяців тому

      Couldn't agree more. Too many hoops to jump through to get up and running. Dongle, go here activate , go there come back go back log in Dongle three more easy steps. stand on your head

  • @mullewap6670
    @mullewap6670 6 місяців тому +2

    Where is zhe download acces code if i coudnt find my Email
    ??????????????

  • @mikedonovan4768
    @mikedonovan4768 Рік тому +12

    Yeah, really easy and intuitive ! 😂

  • @ving3573
    @ving3573 Рік тому +4

    Not working . E licensing not showing up . Been trying over 2 months . Thankyou Cubase . I purchase and this happens

  • @RudalPL
    @RudalPL 2 роки тому +6

    Hello Steinberg.
    Can we have the ability to choose where to install our software back please?
    For some reason this option has been removed few years ago. Some of us do not want our software being dumped on drive C:
    Thank You

  • @laguitarraespanola
    @laguitarraespanola Рік тому +3

    Stupid procedure and nothing like the video above. I just get error messages when attempting to download the library manager and the Steinberg pages won't open despite being logged in. Steinberg, you will have to sort this out. Everyone has the same issue accessing your software.

  • @hodshonf
    @hodshonf Рік тому

    i just upgraded from HALion 6 to 7 via my eLicenser dongle.
    can i switch to a non-dongle license after activation and installation?

  • @laguitarraespanola
    @laguitarraespanola Рік тому +1

    After opening Steinberg net go, I get a gateway timeout when trying to get the download assistant
    page
    r mb Steinberg net sda latest win
    504 gateway timeout

  • @evan2785
    @evan2785 Рік тому +8

    What is the purpose of making this so convoluted?
    Its easier to just pirate the software I already paid for!
    This security system doesn't stop anyone but paying users!

  • @user-sb9tk1zq1b
    @user-sb9tk1zq1b 10 місяців тому

    ok but im using the free trial they say they have, and i have no code, no code was sent to me, so, what the hell do i do

  • @5959Mikee
    @5959Mikee 2 місяці тому

    Very Buggy. My Cubase 11 AI LE is problem after problem. Luckily, I only got a few dollars in it, so if doesn't start working properly I can move on to a more reliable product.

  • @Nachteule96
    @Nachteule96 7 місяців тому +1

    Huh? How was your download access code already in the bar? Mine is empty, I have no email for it, and I've downloaded Cubase software from their website instead of it coming from a CD disk. I can't find where to get a download access code!

    • @Nachteule96
      @Nachteule96 6 місяців тому

      Coming back to this I realized that all of the "free download" links on their website do nothing if you haven't purchased the software at some point in the past.

  • @LaCorriente220
    @LaCorriente220 5 місяців тому

    Just bought the audient id24 and came with cubase le 12 and downloaded everything and I still can’t figure how to activate the license🤦🏻‍♂️ you guys should provide a support that allows you guys to get in the customers pc or mac and help them install the daw.

  • @gatosoul
    @gatosoul Рік тому

    Steinberg Download Assistant Keep Crashing on Apple M1, when you will fix it please. There's somebody there ?? nobody is responding from customer support.

  • @gilormsplay
    @gilormsplay 5 місяців тому

    I'm still no wiser as to how/when you actually download any Steinberg product. Why do people turn to pirated versions? this ongoing download/activation/registration *SHAMBLES*.

  • @MychCrowGames
    @MychCrowGames 2 роки тому +1

    i cant use the trial :c help please

  • @didierramirez3842
    @didierramirez3842 Рік тому

    I try to get in and does not allow me to enter in download assist. Why thas happens.?

  • @RickyMarques-xl3cc
    @RickyMarques-xl3cc Рік тому +1

    Cant login to mysteinberg account need the 6 digit authenticator code but dont get any notification or what so ever on my iphone!So Im serious f*ckd !Cant even login to support for the same reason !Tried to call to support Europe non of the phones of support work they never pick up so ,im realy lost!Dont know how to fix this!

  • @mumra100
    @mumra100 Рік тому +7

    I will never buy anything from that company ever again

  • @williamquintero1029
    @williamquintero1029 5 місяців тому

    MY CODE DOESNT WORK FOR HEAVENS SAKE SHEEEET!

  • @mullewap6670
    @mullewap6670 6 місяців тому +1

    Maybe steinberg is conkurs? 2024.

  • @thehowlingterror
    @thehowlingterror 5 місяців тому

    How's about this; I create an account, I install the downloader software. I buy some software, download and enter the supplied code and that's it.
    Having to have certain products use the eLicenser USB dongle to be attached all the time is very old fashioned.
    On my setup only Cubase 13 and Backbone don't require the blasted dongle.

  • @blenderandgymaddict5244
    @blenderandgymaddict5244 6 місяців тому

    I was considering the purchase of the UR22C audio interface. But after seeing this video I sure 'll not buy that unit! WTF! Focusrite already was a pain in the a** demanding your personal data in exchange for the necesary firmware and running software in the background 24/7 even when you are not using the audio interface. Reason for me to send it back to Thomann. This looks even worse!!!

  • @marlonb.6760
    @marlonb.6760 5 місяців тому +2

    It has been 7 days since I tried to reach the support. I use a lot of different software and contacted many different tech supports over the years, but I never encountered such a lazy and incompetent support like yours. I'm enraged that I spend money for a software I can't use, cause your company is not able to pragramm a working licensing software or provide the slightest bit of costumer support.

  • @user-sh9vc6oy8k
    @user-sh9vc6oy8k 4 місяці тому

    una completa mierdd estos procesos ...adios Steinberg

  • @jassass1n
    @jassass1n 29 днів тому

    yall have made the installation process long, overly complicated and counter-intuitive. you were gracious enough to give me a free vst in xstream, but i will never buy one of your products simply because of how much of a process this is. 3 different software applications to install one plugin is ridiculous.