Lufthansa’s Marie Suzanne Sarre on AI and LLM in the Industry

Marie Suzanne Sarre, Data Scientist at the Lufthansa Group, discusses the innovative ways the company is leveraging AI both internally and for customer-facing applications, highlighting their methods for scaling and selecting the best large language models (LLMs). She emphasizes the importance of clearly understanding the task, requirements, goals, and constraints when choosing from the various LLM options and advocates for rigorous testing to ensure optimal performance and alignment with organizational needs.