Are you going to send out replacement boards? I bought my ender 3 v2 earlier this year and it suffers from print quality too. Who do I contact to get the board replaced?
Wish I would have saw this 5 days ago!!! I spent 3 days strait disassembling and reassembling, replacing virtually everything then I swapped with a spare motherboard V4.2.7 and Voila came to the same conclusion as this video!!! I hope more people catch your video before they go through what you & I just did!!! Thanks for the great videos!!!
Purely by accident I found your video and have basically watched as many online videos as possible. I have had this machine for 5 days have tried everything but not achieved any prints whatsoever. Tonight I was reaching for the on off switch as I had become totally fed up and accidentally touched a stepper motor. But I immediately felt that is was really scalding hot !!! So I now think I have the reason for my failed prints … incidentally I have replaced the Bowden tube with Capricorn have cleaned out the head, replaced the nozzle, installed a cr touch and probably done in excess of 100 tests which have all failed. Now I have some hope after seeing this video and yes my board is 4.2.2 written down when installing the CR touch. I will write to Creality in the morning and express my frustration and disappointment. Thank you 🙏🏼
I hope you will receive a satisfying answer from Creality, but to be honest, I don't expect that to happen. From most people I speak, I hear that Creality doesn't do anything about it, and the only thing people can do is buy the new motherboard themselves. This is mainly the reason I don't do Creality reviews anymore. They went from a very good brand that changed the industry, to a very bad brand, that doesn't do any quality control anymore.
@@3dPrintCreator I have today tried more tests but am not going any further as I burnt my finger on the motor it was hot enough to cause a blister. It’s dangerous. If I don’t get any joy with Creality then I will let them know that I will go to trading standard as they are knowingly selling unsafe equipment
That hot stepper motor is something that concerns me. With the motherboard problem this was not an issue. It looks like the current that is set with the screw on the corresponding stepper driver is set to high. Please look up how to adjust stepper driver currents before you continue. It's not that difficult, but you do need a screwdriver that is not conductive, like a ceramic or plastic model. Also you will need a multimeter to take the readings from the stepper driver.
@@3dPrintCreator after weeks of hopeless results the Machine would not play ball and unfortunately had to be returned to the seller. I think it will be a foregone conclusion that they will reassemble it and then inform me that there is nothing wrong. To be honest I would not expect them to say anything else. If that is the case I will request to see a video from the front as it is printing to see if my identification marks are visible thus ensuring it’s the printer I returned. As for Creality being responsive well you were right they didn’t really give a damn, however after I had written a very negative but fair report on social media they woke up and decided after all that they wanted to help. Just a pity they didn’t own the issue in the first place because they may have retained my buisiness incidentally as well as returning the Ender 3 VV2 I cancelled my order for 3 halot resin machines and two wash and cure units. It is a shame that these companies were not better equipped to be responsive to there purchasers. Thanks for all your advice and happy new year
I have a 4.2.2, Initial prints with simple models are okay, but models with very slight overhangs and curves and small faces seemed very difficult to work with, and I always had to restart the print because first few layers are not printing well, I had to adjust the bed while it was printing. I changed the firmware to a custom one (mriscoc), and now it has great print quality!
Bought a neptune after spending way too much much time troubleshooting my ender 3. Had problems with extrusion, adhesion, consistency and after everything seemed to be fine I noticed that I cannot print anything over 17 cm tall because of the same issue shown in the video. Cannot hate creality for the ender 3 since I got to love 3d printing thanks to the small entry fee when I bought the printer.
Have had my printer for awhile now. Just started experiencing the issue with my 4.2.2 board after upgrading the hot end. Hearing for you that the board was building a lot of heat, decided to raise the feet and install a larger fan for more airflow. That seems to have resolved the issue, allowing me to hold off on getting a new board just yet. Thank you for the info.
The only issue with mine was that the glass bed was very warped. 123-3D.nl shipped me a new one under warranty and also included the wine with mine! Been printing happy ever since.
I had those sudden step skips since yesterday. E3V2 just mad a loud hardware crashing noise in the middle of a print every now and when. Then the printing just stopped in the middle of the print with an error-message like "Your print was interrupted...". I've got a 4.2.2 mainboard. But it turns out that: 1) Mainboard's fan had its connector losen out of the jack - so the board and drivers were not cooled anymore and the board did reset in the middle of a heavy print. 2) the stepper driver's bias voltage was very low on Y-axis (0.9V) and low on others (1.1V). I cranked all axes to 1.3V - now lets see how it goes. Might have been the same issue with your printer: all the vibrations might slightly changing the bias adjusting resistors or losen a fan cable. Another issue: the boards fan is only on if the heat bed is set to high temp, otherwise not. A UA-camr connected the main board fan to permanent 24V. Will report if this did fix the issue later.
If its only one direction could be the belts. Most always cheaper stepper motors. Stay away from those red colored ones if possible. In CNCs there are issues of too much current in wires affecting other wires. You actually need to shield those wires with electrical covers.
I understand what you are saying, but as you can see, it's not only one direction. Also, as I stated in the video, the issue is solved and it had nothing to do with the stepper motors. It were the cheap stepperdriver clones the used on the 4.2.2 motherboeard that were to blame. after replacing the motherboard for a 4.2.7 version (with the good stepper trinamic stepperdrivers) the issue was gone.
@@3dPrintCreator sorry meant to say stepper driver. For others, that have had a machine for a while and then it skips. Start with the belt then check the a4988 chips. I think sometimes they can get too hot. The cheap Chinese knock offs are not good (red ones). Either get new ones or call the company.
I THOUGHT I had this problem because of constant z-banding and layer shifting, but even after swapping to 4.2.7 it didn't improve (it actually got worse) turned out that it was a slicer issue, once I switched from Cura to Simplify3D my prints have improved greatly to the point where I'm not so sure this issue is all due to the clone stepper drivers.
Believe me, in my case, it was the motherboard. Same slicer settings on the new board worked perfectly. Yet, there are a lot of things that can be wrong with the slicer settings, and there are much more non affected printers out there, than there are printers with this clone stepper drivers.
Just to follow up. It was indeed the board. I swapped boards and Printed a few things. Completely fixed. And bonus! Now the only thing I hear is the fan on the hot end.
I have been lucky. I bought my Ender 3 v2 on 2020-11-11 in the Creality shop on aliexpress, and it was delivered 3 days later (shipped from Poland to the Netherlands). My printer is working without problems, so it must have been old stock.
i got mine also in sept 2020 from sweden and first i was a bit sad that the 4.2.2 board was installed...but after other videos and that iam really happy that i got an older stock...run since today without any issue....greetzzz
There is nothing wrong with the 4.2.2 boards that have the correct stepper drivers. only if you happen to have the 4.2.2 boards that are assembled with the weak clone drivers, you will face the problems I had. Most batches were good, only the latest batches, where they cut down the assembly costs by using cheaper components, were affected.
Thanks for the info. I still have one in a box i got in December because I'm bad with money and time management. I'll know if i have this issue because of this video.
I only came across this video 1 June 2021, I immediately know this was MY problem. Took it back and arrived this morning with brand new Driver card and a sample NICE excellent print! Sad part is I thought I was doing something wrong...
i own an ender 3 s1 and maybe i got the same issue. after a while i get layer shifts, the stepper motors are hot as well. i didnt notice any problems on smaller prints before. i guess because it takes a while until my printer case heats up. how can i check which mainboard i got? i cant find any number :(
Nice Video. I also have a V2. I have bought it i think around september 2020. Did not have these problems. Until today. The first time i did try to print abs. Of starts well but even after the first layer it is shifting. I stopt after 5 layers. Checkt the printer and ran over again. Just the same. Never had the problem with pla or pteg. This is the first time i print with the bedtemperature on 100 degree celcius. Also i hear the steppermotors make a clicking noise ones in a while just like of you manualy unlock the steppermotors. When i let the printer print further on the second try it did stop and stand still in the middel of printing at layer 6 or so. One extra variabel is that before i started the print i upgraded the firmware to the latest (payed) marlin version. And i mounted a silent 12v fan some weeks ago were the mainboard is. Maybe it cant cool enough when running high temps. I did run it with that fan printing pla with no problem. I think my next step is to check the firmware and try an older version to look of the problem is going away. I have the 4.2.2 board and selected at the marlin firmware site the stock v2 version. Maybe i did take the wrong one?
The normal stock firmware for the Ender 3 V2 is based on the 4.2.2 board, So I assume you have the correct firmware installed. If the problem repeats at a constant layer height, and the bad prints look the same, over and over again (with the same GCODE of course) then it is not the same problem I had with my printer. The problems I had, happened at random positions in the print, and were not repeatable, yet they happened in every 4 to 10 layers. When a problem like stepper skipping is the same for every run, then there is something going on in the GCODE that can't be processed by the printer, and then it repeats the same mistake over and over again. Please make sure what your printer does? If it's not the same problem I have, it could be an interpretation problem of the created GCODE. Oh, and groetjes from Lelystad. Very close to Dronten :-)
I had the same problem with an Ender 3 V2 I bought off Amazon. I returned it and got an other one that has been working fine except the fans are starting to go bad. And I agree Creality has the worst customer support. They were of no help to me. I won't be buying anything else from them.
im currently going through the same thing i think, my steppers are sitting at 40c while idle i can print smaller prints fine but larger longer ones my motor skips and i get gaps even at 50% speed
Too bad, I hope you can discuss with the seller that he helps you. If not, you will have to buy the board yourself. I have heard from many people that Creality won't help them.
Not strange at all. As mentioned in the video, there are many itterations of the Ender 3 V2 machines, and sometimes Creality uses good components, sometimes they don't. Look it up, and you will find more than 5 versions of the 4.2.2. board, that are all called 4.2.2.
Allot of info here.. I purchased one from Creality the Ender 3 v2 with the 4.2.2 board, with the CR-Touch sensor.. The 90 plus hours in trying to get that thing to home on the Z-axis, only to discover, they shipped out a unit with a bad Z axis motor cable/shorted on pin 1 to 2, that smoked the driver on the mother board, the cable on the CR-Touch sensor is bad on the crimp area of the plug board side, and the sensor itself, is bad, which smoked the board of my friends unit, the Z-axis limit stop switch is bad solder joints or rather, only one pin was soldered on the PCB, and the cable for that was bad/open... The power supply is supposed to steady a 24 volts, and with nothing connected to it, it fluctuates 18v to 30 volts then drops out for about 3 micro seconds on the scope.. all of these parts I can see over time getting worn out, and needing to be replaced.. But brand new out of the box, and no ability to do anything with it but cuss up a storm as I trouble shot this junk... If the machine only cost $30 bucks, I wouldn't complain and just buy or build better components, but, shy of $400 straight from the manufacturer CREALITY's warehouse, it better work.... sadly, I ordered it in December about 2 weeks ago, and the 90 plus hours playing with firmwares and trouble shooting the Z-axis crap, only to realize, they are doing this on purpose and laughing all the way to the bank. I put is a claim with them 3 to 4 nights ago, and said I to expect an E-mail to figure that out... only to read a comment from another UA-camr that specializes in these and how it took 14 months from them to deal with any of it... CREALITY PRODUCTS ARE A POOR CHOICE. There is some out there that people have had wonderful luck with, but, strolling through so many videos, and the uncountable problems, is shocking. There is 1000's if not 10's of 1000's of upset people out there, that have defective units, by just reading the comments sections of the several hundred videos over the past two weeks and I am one with a defective unit. Well, now I know. The Asian mentality strikes again, all in efforts to flood the nation with as much junk as possible, as they really do not care of the damage they cause, in my opinion, I speculate it is being done on purpose, to harm other nations that contract the manufacturing and distribution of the junk they make or perhaps I should call it, an attack on the rest of the western world, LOL
I got hit with this too, and another symptom is violent extruder clicking and printer shaking after a seemingly good print has been running for an hour or so. Apparently the cheaper steppers overheat in time, depending on your environmental conditions. If you have your printer in a cold room, you may not see it. But if you're in a warm area, it becomes obvious. You start a print, get a great first layer, everything seems fine. Then 1 hour later, click-click-click-click on the extruder, print goes to crap.
my Tronxy XY-2 Pro came with TMC 2225 drivers which altough board integrated ( so not replaceable) have potentiometers so you can adjust Vref using a voltmeter. The only gripe I have with this arrangement is that Tronxy in their infinite wisdom chose not to put heatsinks on the drivers. Instead they placed a cheap 24v fan running constantly over them, which is lousy as hell. But it works and they don`t skip steps and print beautifully. For an almost 300 USD printer this should have come with better components, but it seems to me it is plagued with problems which mainly stems from Creality cheaping out on parts again. By the way, there are chinese manufacturers that use Trynamic german drivers. I happen to own one.
The problem with most (not all) Chinese manufacturers is that they make their boards with whatever components they can get on the cheap. In the beginning, Creality used German Trynamics in their 4.2.2 board, and then swapped them for cheaper Chinese clones later in the production process. Same thing happened at Artillery. Their first Sidewinder had German Trynamics, then version 2 and 3 used very cheap, very bad clones, where version 4 used better clones that didn't have any problems and I lost track, but now they are on version 7 or 8, and they are all called Artillery Sidewinder X1, while in fact, they are all different machines. This is the reason why sometimes I don't review a given machine, but a machine that I bought myself after a few months of production.
Hi Brian, Not relvant to the video but I bought a NEJE Master 2S Max 30W which will arrive soon. I just watched your comparison of Neje vs Ortur from 8 months ago where you're saying that the laser beam is thiner in the Ortur therefore can cut better and deeper. Do you have an update on that matter cause there has been some changes in the Neje machines design; now they run at 32 bits for example.
Hi Jo, Unfortunately, I don't have a newer version of the NeJe Master laser than the model I tested. The company behind NeJe was (to say the least) not happy with the fact that I had made a review in which I compared their laser (which I bought myself, and paid for) with a laser from Ortur, and for that reason did not want to work together for a test of new products. This while my videos that I made about the NeJe Maser have ensured that this machine has sold a lot. Of course Ortur wanted to work together, which is why I continued with Ortur. Also GearBest, with whom I work a lot, does not do business with NeJe, so it is not possible for me to order a NeJe machine for a review via Gearbest. Although I think their current machines are very good, and maybe even slightly better and more advanced than Ortur machines, I am not willing to put in my own money for another review. Not after how I was treated by NeJe after my comparison video came online.
I'm extremely glad to find this video thank you very much for this. I got my ender 3 v2 back in June and I've been pulling out my hair since day way trying to figure out what was up with it. My prints comes out just like yours were. I'm in the process of working something out with the Amazon seller. Which I think is CREALITY on account they are called CREALITY lol
hello please reply me! i bought this printer too! im having problem with my print, my prints are skipping 1 or 2,3 layers when it goes on height for example 3 or 4 inches and it's completely random at the height but when starting the print till the MID section its prints fine! What problem can be?? how i can check my board?
Probably it's the same problem I had, and showed in this video. Get a new 4.2.7 motherboard and your printer will be perfect. Try to get it under warranty as this is a creality problem.
They can be any kind. Chinese companies have copied any stepper driver you can think of, and Creality is known for using the cheapest of the cheapest components they can find, so they can make sure their printers can be sold for extremely low prices.
Hi Brian! I bought for my nieces and nephews an Ender3 V2 mid-january on banggood in a flash deal. So far they don't have any problem like you described. It's not that systematic as you suggest with conviction. That's why Creality refused to replace printer motherboards. The problem is not replicable/reproducible even with newer boards. In a context of rising competition I doubt that Creality would take the risk of being less reliable than its competitors like Elegoo e.g. However Creality won't publish any possible flaws. The switch to a new version of controlboard can be regarded as a fix. But again, the issue does not occur systematically.
the supplier in the Netherlands were I bought my printer had problems with all the printers in 2 batches they bought and even stopped selling them because creality refused to come with a solution. this shop, 123-3d.nl, is the largest 3d printer supplier in the Netherlands and believe me, their batches they buy are large quantity batches. they now have a fix on their website in the way of setting different vref voltages for the steppers and making changes in the settings of the slicer, but they do not recommend this printer to beginners anymore. Also, it's not only me who is complaining that there are so many different pcb's with the very same version number. There are multiple reviewers complaining about this, also because you need to be very careful when setting speeds in your slicer depending on the type of stepper drivers you have and the type of cooling they used to cool them. It's not only Creality, doing this. It's becoming a normal thing that it's impossible to compare 3d printers with the same name because under the hood, they are completely different.
Thank you for this video. I have done everything to get my prints perfect but nothing seems to help. I am in contact with creality right now. I bought mine around November 15th 2020. It pisses me off that a friend that bought the regular ender 3 has better prints than mine an there's is pretty stock setup.
I feel your frustration. Hade the same problems, that's why I made the video. I wish you all the best with your printer. Hope everything is solved now.
im printing ok apart from the top layer has bad patterns on it, As for the steppa motor on the Y Axis it i scolded my hand when i went to move after printing, now im worried that it may catch fire. surely this is dangerous.
It's normal for stepper motors to get hot, yet not that hot. There are videos on UA-cam that explain how to adjust your stepper drivers to prevent your steppers of getting to hot, yet you will need special tools and experience to do this. If you don't have this, bring it to a repair and let them do it.
123-3d verkoopt de v2 wel weer maar bedankt brian!!! ik heb ook hele vage problemen met mijn 2 ender 3 v2's ik ga denk ik eens bellen met mijn leverancier van deze 2 machines. (3d ware)
123-3D heeft een tijdje de moederbordjes gratis omgeruild, en daarna hebben ze vernieuwde settings voor het oude moederbord gepubliceerd. Met die vernieuwde settings werkt de machine wel, maar de prestaties vallen echt tegen in verhouding tot werken met het nieuwe moederbord.
I have 8 Ender 3 V2, One of them has this problem. I have tried everything. However, the first two prints worked fine but on the third is where the layer shifting started. I a going try switching out the board to see if that fixes the issue.
Hi, please keep me posted if the change of boards helped you. There can also be other problems that cause the layer shifting problem, but as you said you have tried everything, I think you have the same problem I had.
Thank you, very informative and it hits my problem spot on. Also, godammit Creality, I live in Argentina, buying a new board ain't cheap for pete's sake.
When I got mine, they were tuned already and there was a card included stating I didn't have to do anything except for flashing the software on the board.
@@3dPrintCreator I only got a "user manual" page and it doesn't say anything about the vrefs. It is printing quite well so far, but I might check my vrefs after my next print finishes. So far the combo of upgrading from a 4.2.2 to 4.2.7, a microswiss NG and mriscoc firmware has it working incredibly better than before
Well dang I got this problem on my new printer I just put it together and it has layer separation. I bought it at Microcenter here in the US and the model is Ender 3 pro. What do I do now?
I have placed my ender 3 v2 in an enclosure with the power supply at outside. At first there were no problems but now the layershifting is occuring with bigger prints. I will probably have to cool the mainboard or place it outside the enclosure as well. I am confused about the 4.2.7 board for the ender 3 v2. On the website of creality it is described it is not compatible!?! Why would they say that? Can there be problems when I install a 4.2.7 board on my ender 3 v2?
There should be no problems whatsoever. There's even firmware available. Search for Jyersm on GitHub or reddit and there are precompiled versions available.
@@therising1 thanks for the tip. I will look into it. A few days ago I placed the motherboard outside the enclosure and this solved the problem. The prints are now of exellent quality.
Both, good cooling of the motherboard (preferably with a good cooling fan and heatsinks on the stepper drivers) and placing it outside of the enclosure will be good solutions for your problem. The stepper drivers on the 4.2.7 motherboard are more capable of handling more heat, therefore that motherboard will also be a solution for the problem (and give more possibilities to work with higher currents, therefore more speed). The 4.2.7 motherboard is very compatible with the Ender 3 V2 printer. You can switch the boards in only 5 minutes and use the firmware provided on the Creality website.
@@3dPrintCreator I upgraded to the 4.2.7 board. This is really worth it. My prints quality is now exellent. Should have done this earlier. Thanks for all the great advice.
I had this problem after two months of good printing, changed the mother board to the 2.4.7 and this keep happening (yes I already tried every mechanical adjust I could find). Any ideas?
Well, to be honest I have a few ideas... The thing is, normally stepper motors skipping a step is normally a problem that comes from a bad connection, a non earthed stepper driver or motor, or the wrong voltages set on the drivers. Also thermal problems can be the reason for skipped steps. Most of the times the stepper driver get's to hot, and cooling the driver is the solution. This has to be done with a good cooler and cooling paste, on top of the driver, and preferably also with a fan that blows air over the cooler that is mounted on the driver. All the mentioned things can cause a stepper to skip steps, so you could see if any of the mentioned things solves your problem.
@@3dPrintCreator After few solutions I changed from cura to the prusa slicer and this WORKED (solution from this comment section) so there must be something that makes this happen on this printer
@@theyangirl That's something what makes me curious to the difference between the two gcode files. Is it speed, or something else. Can you send me both a bad and a good working gcode files via email? That would be info@3d-printcreator.com
I have ender 3 Max with 4.2.2 board, i have problem with z aksis will wary with up to 3mm when auto home, mounted bltouch, and same problem… Is solution 4.2.7 board here allso?
My lk1 started acting up after installed the GeeekPi TL Smoothers. I had to mess with my travel speed setting in Cura. I guess I’ll take them off now :-/
When you have the right motherboard and good working steppers, there is not much you can improve with TL smoothers. Good settings in the slicer however, are the key to succes.
Thanks you. I'm french sorry for my english. I have this problem and like you i chek all parameters and i upgrade fan i put a big one verry noisy and the problem still here. I will change the motherboard it's my last think to do. Thank you again.😉
if the skipping happens at the same spot, and it's the same amount of movement every time you print, then it's not the same problem. look at your slicer settings, because that's most likely where the problem comes from.
Bad thing. I didn't buy the machine on Amazon though, I bought it locally in the Netherlands at 123-3d. They are a good store and they do have a great customer service. I didn't tell them who I was when I confronted them with my problem and up until today, I don't think they know who I am as this was an online purchase made in the name of my company.
@@3dPrintCreator I guess all sof ender 3 v2 ships with this buggy board 4.2.2 and they have no intention to fix it also the use threaded screw without backlash knot and proper coupler for z axis that cause the most worst layering effect
Unless Creality changed the specs if the 4.2.7 board again, it's impossible you have the same problems with the 4.2.7 board as i show here, because the stepper drivers that are used on that board can't generate that problem. There are many other things that can be wrong though, that look like the same problem, but can be solved with settings.
123-3D, now reason to get your printer somewhere else haha. I think you should mention them at least next time, they deserve the shoutout since they are taking the blame and loosing profit for the sake of customer happiness.
They asked me not to mention them because they said they helped me because of who I am and what I do on UA-cam. Because they helped me, I didn't mention them, yet I showed the label on the box and the sorry card because I think everyone should deserve a good working printer, not only people who are on UA-cam.
@@3dPrintCreator They offered me the same level of quality multiple times. I understand where you are coming from but as someone who doesn’t make content whatsoever, they replaced parts on their costs for me too, even though it was Creality fault and did not acknowledge this. Just to keep a happy customer, and it payed out, I bought about 5 other printers after that which I definitely wouldn’t have bought from them if they didn’t resolve my issue.
Well, that is not a problem as long as you don't have the cheap non working stepper drivers on the board. The problem is that they have boards with good and bad controllers, and there is no way to tell if you have the good or bad board without testing the printer. Make a print that has a height of minimal 10 centimeters, and you will know if the printer functions correct or not.
If there is any support, then it comes from the shops selling Creality printers. The brand itself doesn't provide any after sales service at all. I hear this all the time.
Sure thing. just print something that is about 10cm in height and send me the picture of it. It doesn't have to be a large object in width, as long as it is not something that is printed in vase mode. you can send the picture of it to info@3d-printcreator.com
Excellent I understand completely now ! I got 4 printers, yes even on the Kickstarter I tried to get trendmill printer I was sent the belt sorry you can have the belt but no the printer, so I need to take a look at the firmware because all they want you to do is buy buy Buy. and it the firmeware I seen this over and over I use Cura Slicer not Creality Slicer because they don`t want you to have someone other then Creality, I knew it was trash ! They need to overhaul but they don`t want you too. Marketing Scam !
you are wrong about the Vref value to announce! already there are 3 engines with Imax defferents, so the Vref is not calculated in the same way! then, the Imax is not documented by Creality, the still too much data is unknown to us ... we cannot invent a Vref ... Caution !
Well, I did not calculate the Vref value, this is a value that was given to me, provided by the shop where I bought the printer. As stated in the text field, this is for the Ender 3 V2 with the TMC2208 stepper drivers. Measuring the Vref pin, gave me almost that value (with minor variations), therefore my conclusion that the value was set correctly from the factory.
4:40 get drunk and forget about it. Lol. Just kidding. its nice of them to apologize. I bought Ender 3 Pro and I knew old boards are noisy and problematic. But my printer prints really fine out of the box. Nonetheless I ordered a 4.2.7 board for 45€ will install it this week if it arrives on time.
No I ordered my 4.2.7 board a couple days ago then submitted a warranty claim. Creality told me there were diy options. I told them no this is under warranty and you will refund me for my board. Got an email saying if the 4.2.7 fixes my problems then they will refund me. Just push back on them some.
The problem is not with you, but with the maker of the printer, which is Creality. Not you, but Creality must provide a solution. I know they are tricky about it, but if you stick with it, you will get the new 4.2.7 for free. motherboard. I have spoken to a lot of people who just got it for free.
I paid au$300 for it. Plus au$195(postage) + au$150(customs) to get it to another country. After 1 month of failed attempts, I've lost a big customer. I'd like to meet the CEO when no-one is looking.😢
It's sad that you have to go through this, and it shouldn't be that way. Yet, losing a customer (no, a BIG customer) over a 3D printer and still not be printing after a month of troubleshooting... That's something I don't get.
Sad to hear that you are so angry with your product. I am not a Creality rep, but just a reviewer. I also do have a lot of complaints about the Creality products. Especially when a product is a succes and the company starts thinking of how to lower the costs by using cheap knock off electronics.
Yes. When you open the casing of the printer where the board sits, you can see the board. Creality used white ink on the green background to write down the board type on the board.
Great video, thanks for doing this
Thanks for the compliment.
Are you going to send out replacement boards? I bought my ender 3 v2 earlier this year and it suffers from print quality too. Who do I contact to get the board replaced?
Same
@@Xenthera funny isn't it, they say 'thanks for doing this' instead of sending everyone who bought this machine a replacement motherboard....
I am not sure if commenting of this is the right move haha
Wish I would have saw this 5 days ago!!! I spent 3 days strait disassembling and reassembling, replacing virtually everything then I swapped with a spare motherboard V4.2.7 and Voila came to the same conclusion as this video!!! I hope more people catch your video before they go through what you & I just did!!! Thanks for the great videos!!!
Oh what a frustration you must have had.
At least, now you know every little detail about your printer. :-)
Purely by accident I found your video and have basically watched as many online videos as possible. I have had this machine for 5 days have tried everything but not achieved any prints whatsoever. Tonight I was reaching for the on off switch as I had become totally fed up and accidentally touched a stepper motor. But I immediately felt that is was really scalding hot !!! So I now think I have the reason for my failed prints … incidentally I have replaced the Bowden tube with Capricorn have cleaned out the head, replaced the nozzle, installed a cr touch and probably done in excess of 100 tests which have all failed. Now I have some hope after seeing this video and yes my board is 4.2.2 written down when installing the CR touch. I will write to Creality in the morning and express my frustration and disappointment. Thank you 🙏🏼
I hope you will receive a satisfying answer from Creality, but to be honest, I don't expect that to happen. From most people I speak, I hear that Creality doesn't do anything about it, and the only thing people can do is buy the new motherboard themselves.
This is mainly the reason I don't do Creality reviews anymore. They went from a very good brand that changed the industry, to a very bad brand, that doesn't do any quality control anymore.
@@3dPrintCreator I have today tried more tests but am not going any further as I burnt my finger on the motor it was hot enough to cause a blister. It’s dangerous. If I don’t get any joy with Creality then I will let them know that I will go to trading standard as they are knowingly selling unsafe equipment
That hot stepper motor is something that concerns me. With the motherboard problem this was not an issue. It looks like the current that is set with the screw on the corresponding stepper driver is set to high. Please look up how to adjust stepper driver currents before you continue. It's not that difficult, but you do need a screwdriver that is not conductive, like a ceramic or plastic model. Also you will need a multimeter to take the readings from the stepper driver.
@@3dPrintCreator after weeks of hopeless results the Machine would not play ball and unfortunately had to be returned to the seller. I think it will be a foregone conclusion that they will reassemble it and then inform me that there is nothing wrong. To be honest I would not expect them to say anything else. If that is the case I will request to see a video from the front as it is printing to see if my identification marks are visible thus ensuring it’s the printer I returned. As for Creality being responsive well you were right they didn’t really give a damn, however after I had written a very negative but fair report on social media they woke up and decided after all that they wanted to help. Just a pity they didn’t own the issue in the first place because they may have retained my buisiness incidentally as well as returning the Ender 3 VV2 I cancelled my order for 3 halot resin machines and two wash and cure units. It is a shame that these companies were not better equipped to be responsive to there purchasers. Thanks for all your advice and happy new year
Buy the Ender 3 V2 here, and help the channel: gbe.st/302DKpq
The 4.2.7. motherboard can be bought here: gbe.st/302FNYU
I have a 4.2.2, Initial prints with simple models are okay, but models with very slight overhangs and curves and small faces seemed very difficult to work with, and I always had to restart the print because first few layers are not printing well, I had to adjust the bed while it was printing.
I changed the firmware to a custom one (mriscoc), and now it has great print quality!
Bought a neptune after spending way too much much time troubleshooting my ender 3. Had problems with extrusion, adhesion, consistency and after everything seemed to be fine I noticed that I cannot print anything over 17 cm tall because of the same issue shown in the video. Cannot hate creality for the ender 3 since I got to love 3d printing thanks to the small entry fee when I bought the printer.
Have had my printer for awhile now. Just started experiencing the issue with my 4.2.2 board after upgrading the hot end. Hearing for you that the board was building a lot of heat, decided to raise the feet and install a larger fan for more airflow. That seems to have resolved the issue, allowing me to hold off on getting a new board just yet. Thank you for the info.
I am glad this worked out for you.
Enjoy printing on your machine.
Glad you got that figured, I got lucky with my Ender 3 V2 - no issues so far.
That's great to hear. Have a great time with your machine.
The only issue with mine was that the glass bed was very warped. 123-3D.nl shipped me a new one under warranty and also included the wine with mine! Been printing happy ever since.
I thought I did too, but issues appeared after a few months.
I didn’t know about this driver change. Thanks for pointing it out. I’ll do some research myself.
I had those sudden step skips since yesterday. E3V2 just mad a loud hardware crashing noise in the middle of a print every now and when. Then the printing just stopped in the middle of the print with an error-message like "Your print was interrupted...". I've got a 4.2.2 mainboard. But it turns out that: 1) Mainboard's fan had its connector losen out of the jack - so the board and drivers were not cooled anymore and the board did reset in the middle of a heavy print. 2) the stepper driver's bias voltage was very low on Y-axis (0.9V) and low on others (1.1V). I cranked all axes to 1.3V - now lets see how it goes. Might have been the same issue with your printer: all the vibrations might slightly changing the bias adjusting resistors or losen a fan cable. Another issue: the boards fan is only on if the heat bed is set to high temp, otherwise not. A UA-camr connected the main board fan to permanent 24V. Will report if this did fix the issue later.
IT was not the issue on my Ender 3 V2, but itś good to mention this nevertheless. Thanks for your comment.
If its only one direction could be the belts. Most always cheaper stepper motors. Stay away from those red colored ones if possible. In CNCs there are issues of too much current in wires affecting other wires. You actually need to shield those wires with electrical covers.
I understand what you are saying, but as you can see, it's not only one direction.
Also, as I stated in the video, the issue is solved and it had nothing to do with the stepper motors. It were the cheap stepperdriver clones the used on the 4.2.2 motherboeard that were to blame. after replacing the motherboard for a 4.2.7 version (with the good stepper trinamic stepperdrivers) the issue was gone.
@@3dPrintCreator sorry meant to say stepper driver. For others, that have had a machine for a while and then it skips. Start with the belt then check the a4988 chips. I think sometimes they can get too hot. The cheap Chinese knock offs are not good (red ones). Either get new ones or call the company.
I THOUGHT I had this problem because of constant z-banding and layer shifting, but even after swapping to 4.2.7 it didn't improve (it actually got worse) turned out that it was a slicer issue, once I switched from Cura to Simplify3D my prints have improved greatly to the point where I'm not so sure this issue is all due to the clone stepper drivers.
Believe me, in my case, it was the motherboard. Same slicer settings on the new board worked perfectly.
Yet, there are a lot of things that can be wrong with the slicer settings, and there are much more non affected printers out there, than there are printers with this clone stepper drivers.
Same for me, changed to prusa slicer and problem was solved!
I am glad I stumbled into this video. I’m having the same issue and I checked everything. I thought it was me! Ordered the new board. Thank you!
Just to follow up. It was indeed the board. I swapped boards and Printed a few things. Completely fixed. And bonus! Now the only thing I hear is the fan on the hot end.
I have been lucky. I bought my Ender 3 v2 on 2020-11-11 in the Creality shop on aliexpress, and it was delivered 3 days later (shipped from Poland to the Netherlands). My printer is working without problems, so it must have been old stock.
That's great news. Have a good time with the machine. It really is a very good printer.
i got mine also in sept 2020 from sweden and first i was a bit sad that the 4.2.2 board was installed...but after other videos and that iam really happy that i got an older stock...run since today without any issue....greetzzz
There is nothing wrong with the 4.2.2 boards that have the correct stepper drivers. only if you happen to have the 4.2.2 boards that are assembled with the weak clone drivers, you will face the problems I had. Most batches were good, only the latest batches, where they cut down the assembly costs by using cheaper components, were affected.
Thanks for the info. I still have one in a box i got in December because I'm bad with money and time management. I'll know if i have this issue because of this video.
I only came across this video 1 June 2021, I immediately know this was MY problem. Took it back and arrived this morning with brand new Driver card and a sample NICE excellent print!
Sad part is I thought I was doing something wrong...
I am glad you now know it was not you who made a mistake. I hope you will have many great prints with this printer.
Thank you for posting this video. This was the exact same problem I am having.
Thank you so much. I guess I have to get myself a 4.2.7 board. Finally I know what to do.
I hope you have your printer fixed soon. It's frustrating to have this problem and not know how to deal with it.
i own an ender 3 s1 and maybe i got the same issue. after a while i get layer shifts, the stepper motors are hot as well. i didnt notice any problems on smaller prints before. i guess because it takes a while until my printer case heats up.
how can i check which mainboard i got? i cant find any number :(
It should be written big on the mainboard itself, but I don't know if this printer suffers the same problem as the V2?
Great information. I just looking for Ender3 v2.
It's a great machine, you will love it.
Nice Video.
I also have a V2. I have bought it i think around september 2020. Did not have these problems. Until today. The first time i did try to print abs. Of starts well but even after the first layer it is shifting. I stopt after 5 layers. Checkt the printer and ran over again. Just the same. Never had the problem with pla or pteg. This is the first time i print with the bedtemperature on 100 degree celcius. Also i hear the steppermotors make a clicking noise ones in a while just like of you manualy unlock the steppermotors. When i let the printer print further on the second try it did stop and stand still in the middel of printing at layer 6 or so. One extra variabel is that before i started the print i upgraded the firmware to the latest (payed) marlin version.
And i mounted a silent 12v fan some weeks ago were the mainboard is. Maybe it cant cool enough when running high temps. I did run it with that fan printing pla with no problem. I think my next step is to check the firmware and try an older version to look of the problem is going away.
I have the 4.2.2 board and selected at the marlin firmware site the stock v2 version. Maybe i did take the wrong one?
Groeten uit dronten trouwens 😉
The normal stock firmware for the Ender 3 V2 is based on the 4.2.2 board, So I assume you have the correct firmware installed.
If the problem repeats at a constant layer height, and the bad prints look the same, over and over again (with the same GCODE of course) then it is not the same problem I had with my printer.
The problems I had, happened at random positions in the print, and were not repeatable, yet they happened in every 4 to 10 layers.
When a problem like stepper skipping is the same for every run, then there is something going on in the GCODE that can't be processed by the printer, and then it repeats the same mistake over and over again. Please make sure what your printer does? If it's not the same problem I have, it could be an interpretation problem of the created GCODE.
Oh, and groetjes from Lelystad. Very close to Dronten :-)
I had the same problem with an Ender 3 V2 I bought off Amazon. I returned it and got an other one that has been working fine except the fans are starting to go bad. And I agree Creality has the worst customer support. They were of no help to me. I won't be buying anything else from them.
It's really strange. Some people say their service is top notch, some say it sucks. Unfortunately for you and me, their service was not good.
im currently going through the same thing i think, my steppers are sitting at 40c while idle i can print smaller prints fine but larger longer ones my motor skips and i get gaps even at 50% speed
Too bad, I hope you can discuss with the seller that he helps you. If not, you will have to buy the board yourself. I have heard from many people that Creality won't help them.
Well strange, we have 3 ender 3, purchased in feb and and 2 in june, all with 4.2.2 and are working great
Not strange at all.
As mentioned in the video, there are many itterations of the Ender 3 V2 machines, and sometimes Creality uses good components, sometimes they don't.
Look it up, and you will find more than 5 versions of the 4.2.2. board, that are all called 4.2.2.
Allot of info here.. I purchased one from Creality the Ender 3 v2 with the 4.2.2 board, with the CR-Touch sensor.. The 90 plus hours in trying to get that thing to home on the Z-axis, only to discover, they shipped out a unit with a bad Z axis motor cable/shorted on pin 1 to 2, that smoked the driver on the mother board, the cable on the CR-Touch sensor is bad on the crimp area of the plug board side, and the sensor itself, is bad, which smoked the board of my friends unit, the Z-axis limit stop switch is bad solder joints or rather, only one pin was soldered on the PCB, and the cable for that was bad/open... The power supply is supposed to steady a 24 volts, and with nothing connected to it, it fluctuates 18v to 30 volts then drops out for about 3 micro seconds on the scope..
all of these parts I can see over time getting worn out, and needing to be replaced.. But brand new out of the box, and no ability to do anything with it but cuss up a storm as I trouble shot this junk... If the machine only cost $30 bucks, I wouldn't complain and just buy or build better components, but, shy of $400 straight from the manufacturer CREALITY's warehouse, it better work.... sadly, I ordered it in December about 2 weeks ago, and the 90 plus hours playing with firmwares and trouble shooting the Z-axis crap, only to realize, they are doing this on purpose and laughing all the way to the bank. I put is a claim with them 3 to 4 nights ago, and said I to expect an E-mail to figure that out... only to read a comment from another UA-camr that specializes in these and how it took 14 months from them to deal with any of it...
CREALITY PRODUCTS ARE A POOR CHOICE. There is some out there that people have had wonderful luck with, but, strolling through so many videos, and the uncountable problems, is shocking. There is 1000's if not 10's of 1000's of upset people out there, that have defective units, by just reading the comments sections of the several hundred videos over the past two weeks and I am one with a defective unit. Well, now I know. The Asian mentality strikes again, all in efforts to flood the nation with as much junk as possible, as they really do not care of the damage they cause, in my opinion, I speculate it is being done on purpose, to harm other nations that contract the manufacturing and distribution of the junk they make or perhaps I should call it, an attack on the rest of the western world, LOL
I got hit with this too, and another symptom is violent extruder clicking and printer shaking after a seemingly good print has been running for an hour or so. Apparently the cheaper steppers overheat in time, depending on your environmental conditions. If you have your printer in a cold room, you may not see it. But if you're in a warm area, it becomes obvious. You start a print, get a great first layer, everything seems fine. Then 1 hour later, click-click-click-click on the extruder, print goes to crap.
Yes, I noticed that also. But, not anymore with the new motherboard.
@@3dPrintCreator me too, I'm just re-tuning my printer now, it's much better with the 4.2.7 board.
my Tronxy XY-2 Pro came with TMC 2225 drivers which altough board integrated ( so not replaceable) have potentiometers so you can adjust Vref using a voltmeter. The only gripe I have with this arrangement is that Tronxy in their infinite wisdom chose not to put heatsinks on the drivers. Instead they placed a cheap 24v fan running constantly over them, which is lousy as hell. But it works and they don`t skip steps and print beautifully. For an almost 300 USD printer this should have come with better components, but it seems to me it is plagued with problems which mainly stems from Creality cheaping out on parts again. By the way, there are chinese manufacturers that use Trynamic german drivers. I happen to own one.
The problem with most (not all) Chinese manufacturers is that they make their boards with whatever components they can get on the cheap.
In the beginning, Creality used German Trynamics in their 4.2.2 board, and then swapped them for cheaper Chinese clones later in the production process. Same thing happened at Artillery. Their first Sidewinder had German Trynamics, then version 2 and 3 used very cheap, very bad clones, where version 4 used better clones that didn't have any problems and I lost track, but now they are on version 7 or 8, and they are all called Artillery Sidewinder X1, while in fact, they are all different machines.
This is the reason why sometimes I don't review a given machine, but a machine that I bought myself after a few months of production.
@@3dPrintCreator I have a Two Trees Bluer Plus which also has Trynamic TMC 2209 drivers but with the 0.9 steppers it is a bit noisy
Hi Brian,
Not relvant to the video but I bought a NEJE Master 2S Max 30W which will arrive soon. I just watched your comparison of Neje vs Ortur from 8 months ago where you're saying that the laser beam is thiner in the Ortur therefore can cut better and deeper.
Do you have an update on that matter cause there has been some changes in the Neje machines design; now they run at 32 bits for example.
Hi Jo,
Unfortunately, I don't have a newer version of the NeJe Master laser than the model I tested. The company behind NeJe was (to say the least) not happy with the fact that I had made a review in which I compared their laser (which I bought myself, and paid for) with a laser from Ortur, and for that reason did not want to work together for a test of new products. This while my videos that I made about the NeJe Maser have ensured that this machine has sold a lot. Of course Ortur wanted to work together, which is why I continued with Ortur.
Also GearBest, with whom I work a lot, does not do business with NeJe, so it is not possible for me to order a NeJe machine for a review via Gearbest.
Although I think their current machines are very good, and maybe even slightly better and more advanced than Ortur machines, I am not willing to put in my own money for another review. Not after how I was treated by NeJe after my comparison video came online.
was the problem the motherboard OR the stepper motor??
The motherboard. The printer works great with the same stepper motor and the new motherboard.
I bought a ender 3 v2 with 4.2.2 board in second hand, and i have this problem, but in my country the board 4.2.7 is very expensive
They are all the same price all over the world as you can order then directly from China.
BR né? Trágico...
I'm extremely glad to find this video thank you very much for this. I got my ender 3 v2 back in June and I've been pulling out my hair since day way trying to figure out what was up with it. My prints comes out just like yours were. I'm in the process of working something out with the Amazon seller. Which I think is CREALITY on account they are called CREALITY lol
hello please reply me! i bought this printer too! im having problem with my print, my prints are skipping 1 or 2,3 layers when it goes on height for example 3 or 4 inches and it's completely random at the height but when starting the print till the MID section its prints fine! What problem can be?? how i can check my board?
Probably it's the same problem I had, and showed in this video. Get a new 4.2.7 motherboard and your printer will be perfect. Try to get it under warranty as this is a creality problem.
Did you have this problem from start, or did it develop over time?
I had this problem right after buying the printer. it never worked good until I replaced the motherboard.
Doesn't the 4.2.7 board have a different pinout for the steppers which would require new steppers too?
Nope, the pinout is the same, you won't need anything else than the board.
@@3dPrintCreator thanks!
The knock off stepper drivers are which? The 4988 or the TMC2208?
They can be any kind.
Chinese companies have copied any stepper driver you can think of, and Creality is known for using the cheapest of the cheapest components they can find, so they can make sure their printers can be sold for extremely low prices.
Hi Brian! I bought for my nieces and nephews an Ender3 V2 mid-january on banggood in a flash deal. So far they don't have any problem like you described. It's not that systematic as you suggest with conviction. That's why Creality refused to replace printer motherboards. The problem is not replicable/reproducible even with newer boards. In a context of rising competition I doubt that Creality would take the risk of being less reliable than its competitors like Elegoo e.g. However Creality won't publish any possible flaws. The switch to a new version of controlboard can be regarded as a fix. But again, the issue does not occur systematically.
the supplier in the Netherlands were I bought my printer had problems with all the printers in 2 batches they bought and even stopped selling them because creality refused to come with a solution. this shop, 123-3d.nl, is the largest 3d printer supplier in the Netherlands and believe me, their batches they buy are large quantity batches. they now have a fix on their website in the way of setting different vref voltages for the steppers and making changes in the settings of the slicer, but they do not recommend this printer to beginners anymore.
Also, it's not only me who is complaining that there are so many different pcb's with the very same version number. There are multiple reviewers complaining about this, also because you need to be very careful when setting speeds in your slicer depending on the type of stepper drivers you have and the type of cooling they used to cool them.
It's not only Creality, doing this. It's becoming a normal thing that it's impossible to compare 3d printers with the same name because under the hood, they are completely different.
Thank you for this video. I have done everything to get my prints perfect but nothing seems to help. I am in contact with creality right now. I bought mine around November 15th 2020. It pisses me off that a friend that bought the regular ender 3 has better prints than mine an there's is pretty stock setup.
I feel your frustration. Hade the same problems, that's why I made the video. I wish you all the best with your printer. Hope everything is solved now.
im printing ok apart from the top layer has bad patterns on it,
As for the steppa motor on the Y Axis it i scolded my hand when i went to move after printing, now im worried that it may catch fire.
surely this is dangerous.
It's normal for stepper motors to get hot, yet not that hot. There are videos on UA-cam that explain how to adjust your stepper drivers to prevent your steppers of getting to hot, yet you will need special tools and experience to do this. If you don't have this, bring it to a repair and let them do it.
123-3d verkoopt de v2 wel weer maar bedankt brian!!! ik heb ook hele vage problemen met mijn 2 ender 3 v2's ik ga denk ik eens bellen met mijn leverancier van deze 2 machines. (3d ware)
123-3D heeft een tijdje de moederbordjes gratis omgeruild, en daarna hebben ze vernieuwde settings voor het oude moederbord gepubliceerd.
Met die vernieuwde settings werkt de machine wel, maar de prestaties vallen echt tegen in verhouding tot werken met het nieuwe moederbord.
I have 8 Ender 3 V2, One of them has this problem. I have tried everything. However, the first two prints worked fine but on the third is where the layer shifting started. I a going try switching out the board to see if that fixes the issue.
Hi, please keep me posted if the change of boards helped you.
There can also be other problems that cause the layer shifting problem, but as you said you have tried everything, I think you have the same problem I had.
@@3dPrintCreator I switch out the board and I no longer get those big layer shifts. I was able to do a successful print again. Thanks,
Thank you, very informative and it hits my problem spot on. Also, godammit Creality, I live in Argentina, buying a new board ain't cheap for pete's sake.
is it necessary to tune the vrefs on the new 4.2.7 board when installing it, or do i just dump it in and go?
When I got mine, they were tuned already and there was a card included stating I didn't have to do anything except for flashing the software on the board.
@@3dPrintCreator I only got a "user manual" page and it doesn't say anything about the vrefs. It is printing quite well so far, but I might check my vrefs after my next print finishes. So far the combo of upgrading from a 4.2.2 to 4.2.7, a microswiss NG and mriscoc firmware has it working incredibly better than before
Well dang I got this problem on my new printer I just put it together and it has layer separation. I bought it at Microcenter here in the US and the model is Ender 3 pro. What do I do now?
Contact Microcenter about it. They should provide you with a (good)working printer.
so all v4.2.2 board defect or only clone china defect?
I have placed my ender 3 v2 in an enclosure with the power supply at outside. At first there were no problems but now the layershifting is occuring with bigger prints. I will probably have to cool the mainboard or place it outside the enclosure as well.
I am confused about the 4.2.7 board for the ender 3 v2. On the website of creality it is described it is not compatible!?! Why would they say that? Can there be problems when I install a 4.2.7 board on my ender 3 v2?
There should be no problems whatsoever. There's even firmware available. Search for Jyersm on GitHub or reddit and there are precompiled versions available.
@@therising1 thanks for the tip. I will look into it. A few days ago I placed the motherboard outside the enclosure and this solved the problem. The prints are now of exellent quality.
Both, good cooling of the motherboard (preferably with a good cooling fan and heatsinks on the stepper drivers) and placing it outside of the enclosure will be good solutions for your problem.
The stepper drivers on the 4.2.7 motherboard are more capable of handling more heat, therefore that motherboard will also be a solution for the problem (and give more possibilities to work with higher currents, therefore more speed).
The 4.2.7 motherboard is very compatible with the Ender 3 V2 printer. You can switch the boards in only 5 minutes and use the firmware provided on the Creality website.
@@3dPrintCreator I upgraded to the 4.2.7 board. This is really worth it. My prints quality is now exellent. Should have done this earlier. Thanks for all the great advice.
Interesting news. Thanks.
I had this problem after two months of good printing, changed the mother board to the 2.4.7 and this keep happening (yes I already tried every mechanical adjust I could find). Any ideas?
Well, to be honest I have a few ideas...
The thing is, normally stepper motors skipping a step is normally a problem that comes from a bad connection, a non earthed stepper driver or motor, or the wrong voltages set on the drivers. Also thermal problems can be the reason for skipped steps. Most of the times the stepper driver get's to hot, and cooling the driver is the solution. This has to be done with a good cooler and cooling paste, on top of the driver, and preferably also with a fan that blows air over the cooler that is mounted on the driver.
All the mentioned things can cause a stepper to skip steps, so you could see if any of the mentioned things solves your problem.
@@3dPrintCreator After few solutions I changed from cura to the prusa slicer and this WORKED (solution from this comment section) so there must be something that makes this happen on this printer
@@theyangirl That's something what makes me curious to the difference between the two gcode files. Is it speed, or something else. Can you send me both a bad and a good working gcode files via email?
That would be info@3d-printcreator.com
I have ender 3 Max with 4.2.2 board, i have problem with z aksis will wary with up to 3mm when auto home, mounted bltouch, and same problem…
Is solution 4.2.7 board here allso?
I don't think so. Mechanical problems are never due to a computerboard. Looks like this is a mechanical problem.
My lk1 started acting up after installed the GeeekPi TL Smoothers. I had to mess with my travel speed setting in Cura. I guess I’ll take them off now :-/
When you have the right motherboard and good working steppers, there is not much you can improve with TL smoothers.
Good settings in the slicer however, are the key to succes.
@@3dPrintCreator yes I removed them and created a new profile using Alfawise U20 and it seems to be working nicely. Thank You!
@@3dPrintCreator hey can ya recommend a good motherboard upgrade for me that would work for the LK1? There are so many choices!
thanks 🙏🏻 😊
Thanks you. I'm french sorry for my english. I have this problem and like you i chek all parameters and i upgrade fan i put a big one verry noisy and the problem still here. I will change the motherboard it's my last think to do. Thank you again.😉
Thanks for your comment.
I hope the change has solved the problem by now.
Mine is skipping 1 layer in the same spot, is it the same issue with motherboard?
if the skipping happens at the same spot, and it's the same amount of movement every time you print, then it's not the same problem. look at your slicer settings, because that's most likely where the problem comes from.
Thank you
good video, how do i know if my board has chinese drivers?
They are all Chinese, but if you have the good ones, the print looks decent to good, if you have the bad ones, it looks like on my left. :-)
Instead of sorry they still sell 4.2.2 on Amazon, instead of recalling they still sell , they said sorry because they knew you are a youtuber
Bad thing. I didn't buy the machine on Amazon though, I bought it locally in the Netherlands at 123-3d. They are a good store and they do have a great customer service.
I didn't tell them who I was when I confronted them with my problem and up until today, I don't think they know who I am as this was an online purchase made in the name of my company.
@@3dPrintCreator I guess all sof ender 3 v2 ships with this buggy board 4.2.2 and they have no intention to fix it also the use threaded screw without backlash knot and proper coupler for z axis that cause the most worst layering effect
i have that issue with a 4.2.7 printer i bought 8 months ago. but the 4.2.2 machine i bought a month ago is perfect.
Unless Creality changed the specs if the 4.2.7 board again, it's impossible you have the same problems with the 4.2.7 board as i show here, because the stepper drivers that are used on that board can't generate that problem.
There are many other things that can be wrong though, that look like the same problem, but can be solved with settings.
it should bloody work for the price of it
I agree, there are cheaper printers that work great right out of the box.
123-3D, now reason to get your printer somewhere else haha. I think you should mention them at least next time, they deserve the shoutout since they are taking the blame and loosing profit for the sake of customer happiness.
They asked me not to mention them because they said they helped me because of who I am and what I do on UA-cam. Because they helped me, I didn't mention them, yet I showed the label on the box and the sorry card because I think everyone should deserve a good working printer, not only people who are on UA-cam.
@@3dPrintCreator They offered me the same level of quality multiple times. I understand where you are coming from but as someone who doesn’t make content whatsoever, they replaced parts on their costs for me too, even though it was Creality fault and did not acknowledge this. Just to keep a happy customer, and it payed out, I bought about 5 other printers after that which I definitely wouldn’t have bought from them if they didn’t resolve my issue.
For those who know CoolBlue, 123-3D is on the same level of service if you ask me. I just hope they will hire a webdesigner anytime soon…
I bought mine from microcenter two weeks ago and I got the 4.2.2 boards sadly
Well, that is not a problem as long as you don't have the cheap non working stepper drivers on the board.
The problem is that they have boards with good and bad controllers, and there is no way to tell if you have the good or bad board without testing the printer.
Make a print that has a height of minimal 10 centimeters, and you will know if the printer functions correct or not.
hey thanks for the video, they still do not acknowledge this problem unfortunately, thats how i got here :(
If there is any support, then it comes from the shops selling Creality printers. The brand itself doesn't provide any after sales service at all. I hear this all the time.
Mine is doing crazy stuff also
no problems with mine
I am facing same issue.. axn you review my print. So that i will confirm 🙏
Sure thing. just print something that is about 10cm in height and send me the picture of it. It doesn't have to be a large object in width, as long as it is not something that is printed in vase mode.
you can send the picture of it to info@3d-printcreator.com
Excellent I understand completely now ! I got 4 printers, yes even on the Kickstarter I tried to get trendmill printer I was sent the belt sorry you can have the belt but no the printer, so I need to take a look at the firmware because all they want you to do is buy buy Buy. and it the firmeware I seen this over and over I use Cura Slicer not Creality Slicer because they don`t want you to have someone other then Creality, I knew it was trash ! They need to overhaul but they don`t want you too. Marketing Scam !
you are wrong about the Vref value to announce! already there are 3 engines with Imax defferents, so the Vref is not calculated in the same way! then, the Imax is not documented by Creality, the still too much data is unknown to us ... we cannot invent a Vref ... Caution !
Well, I did not calculate the Vref value, this is a value that was given to me, provided by the shop where I bought the printer.
As stated in the text field, this is for the Ender 3 V2 with the TMC2208 stepper drivers.
Measuring the Vref pin, gave me almost that value (with minor variations), therefore my conclusion that the value was set correctly from the factory.
4:40 get drunk and forget about it. Lol.
Just kidding. its nice of them to apologize.
I bought Ender 3 Pro and I knew old boards are noisy and problematic. But my printer prints really fine out of the box.
Nonetheless I ordered a 4.2.7 board for 45€ will install it this week if it arrives on time.
Update:
Got my 4.2.7 board.
Super silent now.
Only have to get some silenced fans and it will be same quiet as my main PC.
I can barely hear it
I bought mine direct from creality... so i guess im SOL, huh?
No I ordered my 4.2.7 board a couple days ago then submitted a warranty claim. Creality told me there were diy options. I told them no this is under warranty and you will refund me for my board. Got an email saying if the 4.2.7 fixes my problems then they will refund me. Just push back on them some.
The problem is not with you, but with the maker of the printer, which is Creality. Not you, but Creality must provide a solution.
I know they are tricky about it, but if you stick with it, you will get the new 4.2.7 for free. motherboard. I have spoken to a lot of people who just got it for free.
My ender 3 v2 prints way worse. By layer 3 it's wrecked. Not impressed after 1 month of diagnosing stupidity. Brand new piece of sht.😢
I paid au$300 for it. Plus au$195(postage) + au$150(customs) to get it to another country. After 1 month of failed attempts, I've lost a big customer. I'd like to meet the CEO when no-one is looking.😢
It's sad that you have to go through this, and it shouldn't be that way.
Yet, losing a customer (no, a BIG customer) over a 3D printer and still not be printing after a month of troubleshooting... That's something I don't get.
I will never buy another creality product. What a scam. So pissed.
Sad to hear that you are so angry with your product.
I am not a Creality rep, but just a reviewer.
I also do have a lot of complaints about the Creality products. Especially when a product is a succes and the company starts thinking of how to lower the costs by using cheap knock off electronics.
Can u tell me how do I tell which board I got
Yes. When you open the casing of the printer where the board sits, you can see the board. Creality used white ink on the green background to write down the board type on the board.
What board did you end up getting. I bought an ender 3 v2 around 4 months ago and am having the same issue and my stepper motors do get pretty hot.