2016-2018 Honda Civic AC Issues - TSB A19-091 (Every 10th Civic Owner Should Know) | Why I Sold It
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- Опубліковано 4 жов 2024
- I purchased a 2018 Civic two years ago and the AC has stopped working 2-3 days ago. I hope it's not the condenser, but every 10th gen Civic owner should be aware of this problem. There is a TSB out about this for a lot of 10th gen civics. However, you might not be covered if your VIN # doesn't fall under Honda's system.
I love Honda, but I am disappointed in their quality this time around.
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It's funny I was having this same exact issue with my 2016 Civic. I was going back and forth with Honda to have them pay for the repairs, but they wanted me to pay for half. I decided to go get an attorney instead and file for lemon law. It's amazing how fast they started to review my case for a buy back once an attorney got involve.
Was your car out of warranty when it happened? If they don’t fix it for cheap, I will look for an attorney.
I am in the same situation, can you help me me on how can I start the same process as you?
I’m with you bro
I just traded mine in and got a Toyota Corolla. Luckily used car market is insane rn and I bought the civic for under market value. So I was able to get a pretty penny for it. Now I have a Corolla with freezing cold AC. I still would buy another ho da tho (dream car is a Civic type R) but Honda better get their shit together
Hmmmmmm
I bought my 2016 Honda Civic Coupe Touring second hand from a used car dealership. Bought it at the end of September around fall when the weather was pretty chilly getting ready for winter, so I didn't think of checking the A/C. But as soon as May came around bringing its first hot week of the year I realized the A/C was blowing hot hair, with tinted windows and leather interior my car felt like a death box. The used lot dealer blew me off so I went online realizing that this was a normal problem for all 10th gen civic owners but this video brought up the 10 year warranty and got my attention. I'm from Canada and I'm pretty sure this video was uploaded in the states, but I still took a chance and called my local Honda dealer told them the problem and gave them my VIN number and just like that they said my car was covered by the 10 year warranty BUT.
The Civic's A/C stops working for two reasons (they explained to me) and they were the condenser or the compressor or even both. Now the 10 year warranty only covers the condenser and not the compressor, they also told me that in order to find out which one they needed to work on I would have to take my car in for a diagnostic test which would cost me $150. But if the test came back stating that it was only the condenser I would get my $150 back and the condenser service for free, if it was only the compressor I would lose the $150 and would have to decide if I wanted to go through with them servicing my compressor for parts and labor costing me a total of $1400. If the test came back that both the compressor and condenser were faulty, I still would of lost my $150 and they would service the condenser for free but only if I paid the $1400 to have my compressor serviced as well. Man, lets just say this decision felt like I was gambling at a casino. But I said to myself "the heck with it!", handed them $150 and went all in!
Luckily for me it was only the condenser and the compressor was just fine, I got my $150 back my car serviced for free and I'm now driving in the hot summer inside a civic that's cold like an ice cube.
wow thanks for the detailed story. Glad you were able to get it fixed! Keep us all posted within the next 1-2 years about the AC, I want to know how it holds up, thanks!
My 2017 Civic LE also failed on May 15, 2022. No chill air. I took it to the dealer and same song and dance as Bobby Digital above. Cost me $700 ( in NJ). This was my 6th Honda and I swore it is the worst Honda I've owned. Sadly, Toyota, Hyundai and Honda have zero new car inventory. So I made a deposit on a 2022 Toyota Corolla and now must wait 3 to 6 months for delivery.
I fully expect to the dealer will renege on the trade in value of the 2017 Civic and probably on the price of the new Corolla in spite of the invoice they gave me with my $1000 deposit.
Hey there same issue how is this holding up ? Did the issue come back ? I'm in the same exact position you gave above . Please help I have an apt tomorrow .
@@BARfastauto what would you like to know?
My extended warranty covers it but it is still quite disappointing that a new car has such problem within 2 years and the AC was only used few times over 2 summers. I bought the Civic because I always trusted Honda s quality. I got to rethink this now.
update?
yeah, think long and hard. They have GDI engine disasters, VCM engine disasters, transmission disasters and multiple other issues. that's for the last 22 years. Time to stop buying Honda!!!!!!!
@@Watchman999people have put hundreds of thousands of miles on these cars with no repairs but brakes, tires, oil changes. Both the AC and oil dilution problems were fixed under recall and AC and engine warranties were extended. The transmissions are perfectly fine.
@@Cultofpersonality09129 I have owned 3 civics that fit your description. Three AC condensers, two compressors and a compressor seal kit on my current Civic. That’s not cool (pardon the pun). Time will tell on the CVT but I love the 2 litre engine. Honda is still decent but not as bullet proof as they used to be.
You're video was a life saver! My mechanic couldn't find the leak in the AC. I was thinking to sell the car. Found your video, called the dealer, gave them my VIN and it was fixed for free within a week! The dealer mentioned that not all VINs show up in the system, but they would fix it anyway based on goodwill. If they're not fixing it, try a different dealer and keep pressing them
Wow that is amazing! You definitely have good karma. For me, not so much lol. Glad you got your car back with AC again!
What did They found, what was the root cause?
@@sashsigalovich4229 It was a defective condenser, just like the video said
If it hasn't been at least 2 years since then, you don't know for sure if they really fixed it right. Mine leaked down again over 2 years from 2020 to 2022, just like it leaked down from 2018(new) to 2020
Update 10/30/2020: I will upload a video update on my Civic soon, but long story short, the freon leaked out again completely. My AC system is shot and dealer quoted me $2500 to fix and a private shop around $1000-$1200. The problem with this generation is the design and location of the condenser itself. No matter how many times you fix it, if it's a poor design, it could fail again. I sold my Civic after owning it for only 2 years while mileage was still low. I picked up a 2016 Toyota Prius C as my daily driver. Check my other videos for the review on it. I can definitely say that Honda quality has gone down over the years. Hopefully this helps people out there watching this video!
hi can you help me ? im looking to buy used honda civic 2018 hatchback. there was leaked in few monthes ago that wast taking care the owner says be refil of gas. do you think i should be worry ? how you recommend to check this issue before i buy this car ? thanks
Upload that video! We’re all waiting man
My wife’s 2016 Civic’s A/C also went out. I have a free A/C check up this week. Your problem is exactly the same as mine; just the driver side blows warm ambient air.
A local Honda dealer did a free A/C check up and said it was a leak. So in order to diagnose it further to pinpoint the leak, they charged $152 ($129 labor, $20 Freon) to do an Evac and Dye. 4 hour appointment and no leak in the engine area. They are guessing the leak is in the dash/touch screen.
It’ll be $129 labor per hour for a 9 hour job!!! It’ll probably cost $1,300. I’m thinking of getting a lawyer or joining the class action lawsuit.
@@WKaznartist wkaz man. I don’t think there’s an easy fix for the civic. I’m having the same damn issue and I’m wondering if it’s even worth fixing or just...let it happen and stay the same until I eventually sell the car a few years from now. Summer is really gonna suck with no ac though!
Explained it very well. I had the same issue, bought my car 2018 and in 2022 my A/C was blowing warm air so i had to get it service. Luckily i bought an extended warranty so they replace the condenser and compressor. So far A/C is working. Great video!
I went to the dealership and they told me I got the extended warranty, but for an inspection is $170 and if the condenser was the issue I would have to pay $400 something dollars and not the $170zzzI am not sure 🤔 any advice?
@@roxymami69 you should check with your extended warranty since they’re a third party and go from there on there advice. Im just wondering why you have to pay $400 if you got an extended warranty since you should be covered but it also depends what extended warranty you got
Man, thank you for the info on the front bumper cheap part! I bought an used 2018 civic and that's the first thing I noticed. I though the previous owner did something to the car but this made a lot more sense.
Also on your comment about buying the car again, I agree and you even went further doing the research and making it way less stressful for others. Thanks again!
Abraham Nerio Escárcega you are welcome!
This is very informative video. I have the same issue with my civic 2016. I brought my civic to Honda since my AC is not blowing cold air anymore. I didn’t even know they have issue with AC back then. They said my AC is contaminated where in fact I bought my civic to them brand new. Now once a year I had to recharge my Freon. Honda should cover the repair of our AC. Anyone who is aspiring to buy Honda should think hard about issue.
You are welcome! Yes, good point.
Literally EVERYTHING you said down to the “T” , my car is going through. The warm air out of the 2 vents , and semi-warm air from the passenger vents, and even the bumper sticking out ever so slightly. Sounds like all of Honda’s cars are made this way. That’s sad. Honda’s going cheaper and mediocre quality control.
Just by this video and others having close to 100k views more or less says there should be a nationwide recall on all the major A/C components….compressors, condensers, ect.
I’ll pay for the hoses myself (because of normal wear and tear).
But getting a $3000 estimate from a Honda dealership is crazy to me for a problem it seems everyone is having, no matter the climate; from Canada to Texas to Cali to New York.
Might be my last Honda. Ok
Mine ac just went out a couple of days ago. Took it to the dealership and it seems the condenser was indeed leaking and they are fixing it free of any charge. Thanks so much the video. It helped me alot.
thanks, glad it helped!
under warranty?
Was yours making a hissing noise?
@@dmac7961 yes it was. Even though they said that they replaced the parts. The problem has started again.
@@Ashur-uh1me yikes. Thank you, just recently bought one and we are loving it, except for that. Might have to trade it in, the wife is sad but shoot.
HI! I also have a 2018 Honda civic. This model is the EX-L Hatch. Around 20K miles same problem happened. Warm air blowing. After diagnosis with dye, it was the evaporator component that was defective / leaking. This part is located behind the dashboard. I had this part changed out twice in two years because it leaked. Now, the condenser is leaking as in your video and the car is out of warranty. Paid to have the condenser replaced which was a bit pricey. After researching it turns out this may qualify under the lemon law. Going to check that out. Good luck with your vehicle, and besides this issue, the car has been running well. I did notice several areas of my hatch with panels that were not flush after time, in my case it was the rear bumper.
Thanks for the tips!
@@Echizen32kMedia ua-cam.com/video/J6KyUrFFPvY/v-deo.html here is a video of the condenser being installed at factory. at the 10:00 min mark. So strange to know so many of these were defect.
The refrigerant does not “get low”unless you have a leak. It’s a close system. If it’s low you have a leak.
Refrigerant is a strong ozone depletion gas so is not allowed to leak out or be "used up" by design. As you say it is a closed system. If refrigerant is low there is a leak.
It's been about 1 month since I've recharged the refrigerant and so far, the AC has been blowing cold. I also have a friend who has the exact same model who still the warranty and went to Honda to have it checked out. They said that her system was "overcharged" from the factory so they recharged the refrigerant and the AC now blows cold. Seems like this is also something else to consider when having AC issues on 10th gen civics.
Hi i have also same car and same problem from 2 ducket blowing warm or normal fan air and other town blowing cold so it could be low gas in ac celender ?
@@khaledvirk151 Maybe you might be empty or low on refrigerant. You can check with a 1234yf adapter gauge!
Did you put one can or two of refrigerant?
Mine has been blowing out hot air since this year and it’s only 2 years but went and bought coolent today I’ll have to see if that’s the only problem. Thanks for sharing!
Seems like Honda has been cheaping out on their Ac system! My 9th gen has the same problem! And I’m at like 70k. Pretty annoying
I'm glad I found this video. I have exactly this issue on my Civic 2018. I noticed that when I put the blower at high, man, it gets hot as hell! I'll call to my dealer to see if I'm covered by the 10 years warranty.
2020 too. 2.5 years and now exact same issue. Left blowers hot air and right side mild-cold.
Sell it. I have a 2018 Civic Si sedan. The AC condensor, compressor went out a year ago. Then six months ago the condensor went out again. repaired that under the recall. Now a couple of weeks ago same problem the AC blowing warm air again. This time they say its the AC evaporator lmao. Im over this car. Sell it!
I am an Auto Tech student with EPA certification on A/C systems and have owned 1987 Integra, 1997 Accord and 2017 Civic so I have some experience with Honda. My 1997 I bought new and the heater inside the cabin leaked (pinhole) glycol into the car. I could smell and taste it when running the defroster. Went back and forth with dealer under warranty and finally they removed the dash and found a hole in the weld on the heater core. Treated me like it was just my imagination but I stuck to my guns and they were sheepish when they located the bad part. Replaced for free - but I learned Honda is only as good as their suppliers and the heater core welding was poor. It was cracked along the weld. Fast forward to 2017 Civic, the A/C stopped working this week and from what I read it is likely a full loss of refrigerant to a leak. The fuse for A/C is good and the compressor clicks on and off when I pop fuse in and out, but hot air into cabin on both sides. I suspect the condenser has pinholes and will have to go through the process with Honda again, but they do now have an extended warranty for the condenser as the supplier provided consensers of low quality (20 years later and still Honda not double checking supplier quality). This is still conjecture on my part so I will see how it goes. A/C systems do not leak out in only a few years, so likely the condenser is the weak link. I am not going to recharge until the condenser is taken out and pressure tested. And no, I dont think a rock strike damaged it. I think once it is out Honda will find a cracked bad weld just like before....
Thanks for the feedback and tips! Learned something new today.
@@Echizen32kMedia I took to Honda dealer, he looked through grille and saw dirt on front of condenser and immediately said "this is your leak and dirt is sticking to it". He said he had seen dozens and replaced the condenser for free, recharged system and blows cold again. Dealer said it was not a recall but an "extended warranty" on condensers as Honda admits the condensers were bad.
@@lloydc3742 I hear people are having repeat problems with their A/C, even after replacement. Sigh......
@@jjayguy23yes. The replacement condenser only lasted a year! Honda replaced it again. The part is very poor quality at the welds.
I really think honda needs to get a manufacturer to make a "beefed up" condenser. Maybe out of brass instead of aluminum. I have replaced two and the same problem came back (hot air, leaking condenser). What is the point of replacing a bad part with a flawed replacement? It WILL fail again.
My 2018 Honda Civic EX-T just recently started having this issue: driver side blows warm air, passenger slightly cooler but not cold as it should. I'm dreading having to deal with the dealer about it. And if it's a faulty condenser, assuming I'm covered by the 10 yr warranty, being told it's on "back order" doesn't inspire much confidence. I had a Toyota Sienna with a recall for the dashboard (it was cracking) and Toyota was also "back ordered." Toyota never had the part and after inquiring about it every few months to years, they never received the part (I eventually sold the Sienna). I'm afraid the same scenario will play out with Honda, waiting years for some "back order" part(s). They drag their feet when it comes to fixing a problem they created.
2016 Civic and I have crackling. Hot a /c hit the button about 30-50 times before it cools down. Then that only lasts a few minutes sometimes. It that.
What was the cause? Evaporator?
@@heedless619 The dealer didn't give me any issues. They just went ahead and replaced the "condenser" if I remember correctly. It was just easier for them to replace it altogether than to diagnose and repair a problem. Plus, I'm pretty sure they get compensated by Honda Corporation anyways.
a replacement condenser will usually fix the problem. But is no guarantee that the new condenser will hold up more than a few years. They are poorly made.
I just had my Civic AC condenser replaced at the dealership. At 16,000 miles my air conditioner was no longer blowing cool air. They replaced the condenser although I do not believe it is working as well as it did before it broke. I’ve learned that Honda has offered a 10 year warranty from date of purchase on the AC condensers. This 10 year warranty at no charge it’s due to defective condensers in the 2016 2017 2018 civics. Apparently the wall tubes Are defective. The tubes get little tiny holes which the coolant leaks from. My car was still under the original 3yr warranty however, it’s good to know for those who have had their warranties expire. You get 10 years from original date of purchase. I personally am disappointed in Honda for not doing a recall.
Thanks for the detailed update and yes, it's unfortunate that the AC system was faulty in this generation of Civics. Nevertheless, I am glad you got your issue taken care of and having a bad condenser on a 2-3 year old car is pretty horrible in my book. Enjoy that AC and on the flip side, at least we appreciate cool air more!
Echizen32k Media Who would’ve ever thought throughout our daily lives, we are so focused on the air around us..✌️
Even my Civic EX 4DR having same issue. Driven only 2200 Km.
as im not aware of this condenser issue on Jan, and I hv refilled gas and last week found again AC is not functioning properly.
another point is my car is not running frequently. it's weekly twice 30 mins engine start..
How’s your ac now since it got fixed?
always make sure you keep the temp around 10 degrees than what it is outside. also make sure you turn off your AC and let the car run atleast 2 minutes before you shut it off so the lines and the compressor can decompress. if you shut the engine off while the AC is running the lines and the compressor stay compressed until you turn it back on.
Man, it sucks that a car would literally require that. The system should last a long time with normal use. A sad excuse for Honda.
@@divineoracle4809 all cars have that issue. honda doesnt make the AC compressors btw. nothing to do with honda
@@divineoracle4809 so far mine has lasted the year. if it goes out i will be replacing it myself. i wont pay and arm and a leg for nothing
I have a 2017 civic hatch same issue warm air from the A/C. It's under warranty but you needed to pay inspection fee up front to check (around $150). Mine was defective condenser, so they fixed it for free, and I got back my $150. Even though the A/C is working fine, you do need to be aware that the cold air isn't strong enough if the outside temperature is 90F or more.
They were pretty quick on repairing my 2016 Honda Civic EX-T. I took my car last year to complain about my AC going out and it was way before all of this started. They couldn’t find the problem back then but my AC gave out again just recently. I took it in and I got my car back the next day. They are going to replace my condenser and compressor while it’s under the new warranty. I guess it really depends on what dealership you go to and if they have the parts in stock there
You are so lucky that they replaced both condenser and compressor. I think the new warranty program only covers condenser. My AC went out today will bring it to a dealer next week and see what they say
@@kakeru123 The evaporator will break too eventually. All 3 must be replaced to fix the problem permanently.
@@kakeru123 i just went today and had the condessor check and they told me my compressor has a leak so my ac isn’t blowing cold and they won’t cover it under the new warranty and they want 2475 dollars for new ac compressor and labor i told them you guys are crazy
Thanks so much my ac just went out on my 2017 civic . I called and it’s covered 100 percent !!! I have an appointment this coming Monday May 1st .
How did that go ?
@@68-And-I-Owe-You-NONE They fixed it, it needed the whole system replaced . They had the car for a month but they did give me a loaner so I didn’t mind waiting . It took that long for Honda to approve the whole system replacement once they started tearing things apart. Everything is still good and the AC works great !
@@stevenpipitone4401how’s your ac so far?
My last car was a 2004 Honda Civic EX that I purchased from a dealer in Charlotte, Nc. That car NEVER had ac or compressor issues. That car was rock solid ! I sold it in 2015 ( 11 years ownership ) and now driving a Toyota 86 . They don't make things the way they used to.
You are right, newer cars these days drive for you so you don't get that connection.
@@Echizen32kMedia I have the civic 2012 and had odyssey 01 and 09 all 3 had AC issues 🥹 I wish Honda would hire Toyota to do their AC
Honda should focus there attention to get over with this condenser problems, as part of warranty. We have 3 HONDA’s in the family. Keep the nameHONDA clean and problem free!!!!
I feel you and yes I totally agree 100%!
Bought a new Honda Accord EX back in 1993. Never had anything go wrong with it. Didn't even have to replace the brakes. Did have to replace the power radio antenna though. Sold it in 2018 with 125,000 miles on it. Replaced it with a new 2018 Civic. Not looking forward to taking in to the dealer tomorrow to get the AC checked out. Blowing cool air on the passenger side, warm air on the drivers side. Has a chirping sound when you first turn it on, lasts about 10 seconds, then goes away. Thought the Civic would last a lot longer before I had to take it in for repairs.
Never received any recall in regards to condenser defects. We’re told by service advisor there was a freon leak, it’s just a surprise for 2017 civic having this problem. Honda should take a drastic action on this regard. ASP !!! It’s time for us to look around for another brand of cars!!!! What’s next!!
Yeah, 2017 and already leaking Freon is not good. What is next!
No recall, but service bulletin. Known issue and covered by warranty if the condenser damage is not due to your fault (see the service bulletin for the details). I got mine fixed free of charge by Honda in Canada and I do not have extended warranty.
@@nontonteve2485 did they fix the compressor outside the warranty period for you? I am located in Ontario my car is 4 months out of warranty and my compressor just broke. I have an appointment on Saturday but I'm trying to do some research before I show up so I know what they're offering other Canadians.
@@nontonteve2485 to add, my car has 29,000 km on it and is 4 months older than 3 years old.
I have a 2017 Civic Sedan Touring. It's a great car EXCEPT for the A/C. At 54K miles the both the condenser (factory covered by the TSB) and the compressor ($1500 "goodwill" price from the dealer) were replaced. After that the A/C was better than new. Now, less than 2 years later, at 85K miles, it's clearly failing again. There is a new letter going out from Honda corporate to cover more parts to 10y/100K miles, but I haven't taken the car in yet as it's just become obvious that it's failing again. I'd like to get reimbursed for the first repair before taking it back again. I can answer the question, "would you buy this car again knowing what you know?" No, never. In fact this is my first and last Honda. My Audi and my SAABs were way more reliable. My wife has a 2011 Ford Escape that's 12 years old and it's a rolling refrigerator. Honda's reliability is from a by-gone era.
The ac failed twice on my Type R. Repaired once and after 5 days failed again. I had 5 days of cool air the entire summer from July to mid September. The car is only a year old.
Wow !
I have a 2021 civic, less than 12k miles on (weekend car due to pandemic ending work commute). Literally same exact issue. Luckily still under warranty by a few months either way, but it was the condensor.
Going through the same thing with my 2017 Accord... This is my 6th Honda and if they don't make this right, I will never purchase another Honda product again. Absolutely ridiculous.
It’s due to the new freon (r1234yf) blowing holes the compressors and condenser. Not just Honda but all other companies are experiencing this due to the new Freon.
What do you mean "blowing holes?" Do you mean the new freon is corrosive and breaking down the components?
I JUST got home from the dealership! He mine 2.5 years and they said my condenser has a small leak. Thankfully covered by warranty!! Get this.... the part is in back order! Sounds like a popular part, huh? I hope everything is of better quality bc I really love the car.
wow I am glad you're covered! Seems like it's an issue that will effects civics for years to come!
AC system is sealed, it does not get *used up* from constant use, nor does it leak out if not used and sitting unless the shrader valves fail. 1234yf refrigerant is expensive, $20/oz. - figure around $700 to recharge your Honda at a shop. It ignites at 405F (the front catalytic converter on your 1.5l civic makes 600F+ all day long) the AC condenser is right in front of that. When 1234yf burns it coverts into HF which will kill you if inhaled and melt you if it gets hit by water.
I had the same issue in July last year with my 2018 civic sport touring. They fixed it for free, but its already happening again 9 months later!
oh man sorry to hear that!
I have a 2018 Elantra and it's been great, but i'm packing on the miles and soon be looking for a new car, I had Honda in mind, but i think i'll stick to Hyundia or Kia. My car has great A/C and zero problems. I hate the look of the new Elantra and was thinking Civic, but now back to doing some research.
I had a 2017 Civic Hatchback with the same issue. The AC was repaired 3 times but the condenser died a month after my warranty expired. It cost me $1300 to fix. I was furious and the dealer support was non-existent. A week later I traded it in for a 2020 Mazda 3. Stick with Toyota, Mazda, Kia and Hyundai if you're looking for something bulletproof.
I'm disappointed with honda. My 2nd honda crv. Only 50000 miles and I'm being told I need $2000 in repairs. Vehicle drives fine. I'm going to trade it in for a Mazda or a Subaru. I'm done with Honda
More than a condenser problem. They are using new generation refrigerant that runs under very high pressure. System components aren't built to withstand pressure. Every component of ac is subject to leaking. Not just the compressor.
I just replaced the condenser on my 2015 Honda Civic for a similar problem, so it is not only the 10th generation Civic, but also 9th generation Civics as well. This is the second time in 2 years that I've taken my Civic in for blowing cool (not cold) air. This first happened after the warranty expired in 2019. Almost all the refrigerant had leaked out since 2019. I asked that the dealer pressure test my system, and sure enough, there are refrigerant leaks in EVERY MAJOR COMPONENT IN THE AC SYSTEM. They are recommending to replace the COMPRESSOR AND EVAPORATOR IN ADDITION TO THE CONDENSER that was replaced. There are leaks in the entire system. The total cost to repair everything will run over $3000. More disturbing is the evaporator and condenser are warranted for only 1 year/12000 miles. It took about 2 years for all my refrigerant to leak out, so the warranty is essentially useless. I plan to sell my Civic as I've never experienced failures such as this to a important car system. I've also written to Honda of America to voice my displeasure with this car.
Thanks for the detailed update. Horrible you had to go through all that, but we need to voice our concerns to Honda. I gave them an earful over the phone when talking to Honda Corp. I don't think they care, but apparently, tons of other Civic owners like ourselves are experiencing the same problem. Good luck!
@@Echizen32kMedia There was apparently a class-action lawsuit involving 9th and 10th generation Honda Civic AC systems that was dismissed just a few months ago. I wish I would have learned about it as I would have joined as well to at least get it on record what happened to me in 2019, because I'm pretty sure the system was leaking then as well. What disappoints me most is the dealer and Honda's attitude about the significance of these failures and their response to it. The dealer avoided responded to my queries about other Civics experiencing AC failures and he also was unaware of "Google" issues with the AC system. I've spoken to Honda previously on the AC and a few other issues I've had with this car in 2019, and they basically told me to take a hike, you're out of warranty. I really believe it is a design issue with the AC system and it appears to not be designed for the pressures of normal operation. I mean, these are components that should be bullet-proof. I've got a 23-year old Toyota where the AC is still ice cold. As I mentioned, I plan to sell this car in the next few months. Thanks for your video as it provided a forum for others to respond.
As an update, I repaired and sold my 2015 Honda Civic for this reason, and I did email Honda and they sent back a email with links and general FAQs. (Thanks Honda) I know someone with a 2016 10th generation Civic who also experienced refrigerant loss due to a defective valve. I was told that it was fixed by Honda at no charge with an extended 10-year warranty, but I am not sure if Honda will warranty condenser or compressor leaks (the more expensive repairs). So if you have a 2016 or later Honda Civic with AC issues I would definitely look into that.
Honda should recall and replace not only the condenser but also the compressor. "The gas circulates the lubricant. If the gas leaks out it will destroy the pump due to a lack of lubrication. They know this. "
Correct! Considering that I could not bring the car to the dealer right away for months due to the COVID-19 lock down.
ps: freon is not a consumable. It doesn't get used up in the process of using the AC .... just as an example your fridge is full of freon and it works for years on end without needing a refill;)
I converted my system to 134a after changing the compressor.
Best decision of my life.
I just had the condenser replaced on my 2020 hatch. When they put my bumper back on they damaged the paint. I complained and all they offered was a paint pen. I am currently writing an email to Honda Canada explain their major issue and they lack of care their service teams use when handling customer cars. I paid 37,000$ for this car. It should be handled with the upmost care. Extremely disappointed.
I feel your pain. Sorry to hear that. To be honest, I kind of wish people took more pride in their work and treat customer cars like their own. Sadly, dealers will give 2 shits when it comes to service. They should learn from Japan...$37k is a lot of money!
I feel your pain. Great video. I have a 2012 Civic 2 door. I bought it new and 10 year later no problems with the car so far. I guess Honda is starting to use China made parts.
Yeah..seriosuly!
This happened to my Fiances 10th gen sedan. The A/C worked for maybe a week then started blowing warm air. She took it to the dealer. No leaks but her A/C system was completely empty. They came to the conclusion that it was never filled FROM FACTORY! so they "recharged" the system for free and her A/C blows ice cold almost instantly. My FK7 on the other hand blows weak and talked about 20 to 30min to start blowing really cold..... Doesn't matter if Econ mode is on or off. there seems to be a trend of this on the forums for FK7/FK8's. I literally just got a letter in the mail from Honda Corp stating my car now has a 10 year warranty on the A/C condenser. But the catch is, if they see any damage on the condenser, they will not cover it. I've had A/C issues since I purchased the car brand new. And yes, of course, the condenser on my car has a few spots with bent fins, every car does......
My 2018 Civic air conditioner gradually leaked down over 2 years so that by 2020 it was barely doing anything at all. The dealership replaced the condenser for free, but over the 2 years since it has gradually leaked down AGAIN.
Sorry to hear that, you at least got further than a lot of people with 10th gen civics!
I’ve had this happen around 3 years on both my 2016 Civic EXT Sedan and my 2020 Civic EXL Hatch. On my 2020, it was diagnosed as a leak in the evaporator core. No AC component should fail after 3 years. I told them the car is useless to me, I’m not paying the diagnostic fee and left the car there to get appraised for a trade in.
My 18 touring sport ac stop working with my wife and 2 young boys while is 90 degrees out few days ago here in NJ. I was very upset about this with Honda quality parts and now my vin# is not even included for the extended warranty and off the bat stealership wanted $250 for refill and diagnostics. Pickup a set of hose/gauge and a can of 1234yf for $65 and filled up to green since the gauge confirmed freon is at low/empty. I have about 43k on my car and really started to think about trading in the car.
Sorry to hear about your AC issue. The exact same thought occurred in my mind and I actually went on KBB and submitted a request to see how much my car was worth if I traded it in or sold it. I have read that in certain models of 10th gen CIVICs, the refrigerant wasn't 100% filled from the factory. It's been about 2.5 months since I refilled and I've been using the AC almost everyday and haven't had any issues. Keep us posted about your AC situation. Would love to know and thanks for watching!
Its amazing that I had these SAMEexact problems. Down the the front bumper issue that you mentioned.
I didn't know so many people had these issues on their 10th gen civic!
@@Echizen32kMedia Yeah, it's a disaster. Thanks for the work you did in putting this video together.
Air conditioning just went out 1 week ago. Great video. Will check with Honda. Thanks.
Did you ever figure out what was wrong with your AC?
go to another dealer it should be cover by extended warranty on the condensor
Had the same problem on mine. 2 years of use. Condenser leaking. Repairs are free of charge as well.
Sorry to hear that!
How’s your ac so far?
I own a 2018 Honda Touring with only 11,300 miles. My condenser went bad last year and Honda replaced it. Now my AC went bad and Honda wanted me to pay $3,500! I am shocked that they are asking for so much to replace it because the AC pump costs around $600. I found a local shop that works on Hondas and they are charging me $1600 to replace the pump and refill it. I would not buy another Honda because their quality went downhill.
I hear you. I agree.
Honda’s bumper to bumper warranty is 3 year/36k miles and I would think they should cover that repair if you’re within that period. Are you over in mileage?
It's not just the condenser that is a problem, the compressors end up leaking too. Just replaced mine. Last Honda for me.
Honda needs to do it's customers right by fixing all the A.C. issues. I am on my 3rd Honda 2016 being my last,looking into Toyota camery next no more Hondas untill they take care of their customers !!!
I agree!
Thank you so much for this. I have had the same problem with the A\C where the refrigerant went low at year 3 and now at year 6 it's doing the same thing. I will check on that TSB for my vehicle as it's a first year 2016.
An update to this. I took my car in and it took almost a full day they said they didn't think it was the condenser I told them just to find it and let me know what it is. At the end of the day they said it was the condenser there was a very small hole in it. They replaced it under warranty. If you're having this problem and they can't find it, it's 100% the condenser don't let them get away with not fixing it.
I just had my Ac go out on my 2018 Honda Civic. I live in SoCal and man do summers get hot! I took it to Honda and they called me saying it is not the condenser and it has to do with the “vaporizer and compressor” and it is going to cost me $2,170 to repair. Which sucks because there is no warranty and it’s all out of pocket expenses. It’s upsetting that it is happening and it is barely on year 3 and it was brand new out of the Honda dealer first owner when I got it. I’m taking to a private mechanic that specializes in AC repair.
Yes, I feel your pain. It's a faulty AC design on this generation of Civics and Honda knows this, that's why there is a massive TSB. The problem is, once you fix whatever problem is wrong with the AC, you might run into the same problem again. The root of the problem lies in the fault design and engineering of the system.
@@Echizen32kMedia soooo now that I had someone else look at it. It was the condenser! The dealer lied to me. It’s so upsetting. They gave me false information.
😭 al rededor de 2000 dlls cuesta arreglar el aire acondicionado del honda 2017 .... Muy mal 😓
Hi Bianca, can I ask what was the car repaire shop you took your civic? I live in Huntington and I have the exact same car😂 I have the exact same AC issue too
@@shutingleung8143he’s a private mechanic. But Honda has failed me so many times I am discouraged with their services. My AC is actually blowing colder air now that it is fixed.
The A/C of my 2015 DX civic dies, last week. Without the A/C, the car is not drivable in the rain and in Canadian winter because the build up window fog will prevent you from seeing outside. I took it to a local Honda Dealer. They charged me Cad $140 plus tax to do a diagnostic check. They couldn't discovered anything mechanical component is responsible. The compressor clutch and the refrigerant is good. It has to be an electrical/computer problem. They advised that I have to take the car in again for further trouble shooting. They anticipated the charge will be 3 hrs. labor, i.e. anywhere from Cad $140 to $420 plus tax. Worked haven't started and I will be charged almost Cad $500.
I can guarantee you my next car will not be a Honda ! They screwed themselves badly by cutting corners during the manufacturing process. Corporate greed is now in play and is killing Japanese car sales in North America.
I feel the same way, I went with Toyota as a daily driver.
Same issues we also have major electrical issues.. interior lights go out and the car randomly does not start..we have to carry a quick starter..to bang it off the trunk locks when car is dead and no way in just warning
We also had the back window blow out from heat expansion its just lemon city
We have to refill the refrigerant every year
Sorry to hear about your issues. Seems like it's more than just AC, this gen Civic has their fair share of issues.
Thanks man! Mine just went up today!! I supposedly have it undercover.
Good job man!! Glad you got it taken care of.
Was told that my 2016 Honda Civic might be having issues do to the part that has recall then I replaced it under the recall worked for a bit then few months later came back. Moved to Florida in the meantime and then dealer hear said it’s Condenser. Got part from Honda had my mechanic uncle replaced since dealer wanted 2000 bucks. And my car is still doing same thing where it at random times blows warm air then it’s super cold. Not leaking and fuse is good. Think it’s the recall part but Honda corporate told me I would need to drive back to original dealer across the country lol.
That is insane and such a BIG headache to deal with...hope you get it all sorted out.
@@Echizen32kMedia I got a mechanic uncle but lives 4 hours away. Every time I’ve taken a car dealer for diagnostic they have lied and it’s always a big job. I take it to him if they tell me it’s a big job. And it always turns out they lied it’s usually something else that’s a way cheaper job. The mechanic get paid only if they are working on a car so they got Incentive to lie. Then dealer can put responsibility on mechanic if they get caught on a lie this is 100% facts.
Just got one and the a/c doesn’t work. The exterior does feel a little cheap compared to the competition. Not the Honda quality we’re used too.
I never have issues on my 2017 civic hatchback. When I took it at the dealership they just did the AC Recall for free. Should I be worry?
No need to worry, I mean if it's not broken, don't stress. I wish my Civic AC was like yours!
2016 civic EX, bought brand new… @ 36k miles the compressor blew, Honda covered and prorated (I paid $250) now at 86k miles and the second compressor blew. Engine misfires with no warning lights. Brakes were shot at 40k …. Love the car, hate the weakness of its structure and mechanics. I’ve had 4 Hondas since 1986 Honda CRX Si and this has been the worst. Might be trying a Kia next… thanks Honda
The AC just went out on our 2017 Civic. Honda has extended the warranty to ten years on the AC condenser. This is because they are defective and corrode and leak. The rub is that if you are out of your car's 36K / 3-year warranty they will charge you to diagnose the problem. If it's the condenser they will fix it for free. If it's the compressor or any other problem they will charge you a small fortune to fix it. I've seen people say anywhere from 1500. to 2500. I'm going to dye-test it myself to find the leak and if it's the condenser I'll take it to Honda and if it's anything else, I'll fix it myself. People are wrong when they say the R1234yf higher pressure is the reason they fail. Every car from 2016 and up uses R1234yf. The pressure is only slightly higher than an R134a system. The fault is the poor design of the condenser and compressor. Hondas are great cars, but they have had many cars with chronic AC problems such as the gen II CRV and a few others.
Thanks, seems like a headache. I really hope everything works out for you!
UPDATE: I leak tested the system myself and it was leaking from the condenser. I took it to the dealer and it was repaired under the extended a/c condenser warranty. I told them it was leak tested and wear the leak was and they banged it out the same day. It's working 100% again.
@@21jimmyo was yours making a hissing noise?
@@dmac7961 No, It's my wife's car and she told me that it just stopped blowing cold air.
A month ago, the same problem occurred to me, I went to honds for service with the letter and explain what is happening, and the guy told me that it seems that the car has little refrigerant and that it needs to be recharged and emptied and inspected for leaks. He made me wait more than 4 hours and told me there are no leaks and that give it a week and if the same problem happend again he tell me to go to the dealer and will have to inspcect the condencer now on july 14th my air conditioner is not cooling.
Got charge 343.56$. (just for the refill and vaccum)
That is so disappointing, hope you get it all sorted out. AC issues are no fun and Honda screwed up with this design.
I received another mailer from Honda indicating North America laws mandated the use of the newer refrigerant; this resulted in a valve or some 'delicate' part in the compressor to fail causing the Freon to all leak out. Confirmed after 2 hours the dealership had the car for, the problem was located and repaired at no cost. I asked the sales writer "How many of these to they get in a day?" He replied 4-5 come in for this issue.
god bless you man, you just saved me 500$, i took it to honda dealer and confirmed that it was condenser issue, they fixed it for free!!
Np!!
Im going through this right now , thanks for your video...... very informative
You are welcome! Good luck! It's a PITA.
Same for me hopefully they fix it for free
I have a 2018 here that I leased and recently outright purchased. Its June of 2022 now. My compressor / condenser and clutch had issues when going to honda dealership for AC issues. (No cold air would blow at all) Car only has 43,000 miles. I am really upset - they said it would be $2,100 to fix everything labor included even with 10 year extended warranty honda said they would replace for free if it had leaks. Not to say the least but they managed to "Good Will" price me down to only
Happened with my Canadian 2018 Civic SE, < 39000km, 18 months old. Currently is being inspected at dealer. Will see what they will find out.
Please keep us posted! You have less miles than a lot of people. Seems like the AC issue affects everyone.
@Echizen32k Media, was told to pay CAD $190 plus tax for A/C inspection and leave the car for the day. At the end of the day the dealer told me to pickup the car. The AC condenser is broken, so it is a warranty case. The dealer waived the $190 inspection fee yet have to wait for the replacement, heavily backordered here in Canada. Could be months. They’ll fix it free of charge once the new condenser becomes available.
BTW, I bought the car from different dealer. Never serviced by any Honda dealer. When the AC stops working, just brought it for the A/C inspection to dealer closer to home and probably nicer.
@@nontonteve2485 Can you tell me which dealer? I just found out this issue with my car today. I am going to get it checked next week
@@kakeru123 , car fixed in Whitby Oshawa Honda after waiting for the backordered parts for several weeks. The good news, the AC works again and did not need to pay a single penny. Not sure how long this new condenser will last though. The new higher pressured refrigerant in this model generation is a good idea for environment but bad idea for AC components.
Do not buy new Honda cars. The 10 year warranty extension on the condenser/tubing is only applicable if you pay for the labor to diagnose the issue, in our case the diagnostic fee did not cover a resolution or extended warranty, the repair order and service advisor stated that "vehicle diagnosis approved, vehicle hvac system was found to have no or low refrigerant in system, cause is unknown and customer denies repairs quoted".
They wanted us to pay $600 out of pocket to recharge the a/c, add dye to the system, and come back in 6-12 months to check for dye leakage.
Then once the dye was verified further repairs likely wouldn't be covered by warranty unless it was verified the condenser was the primary cause of failure.
Reached out to corporate and we were instructed to take it back to service.
The whole exterior of the car is cobbled together with low quality polymer, doesn't live up to the notorious longevity of the past. Our civic and our friend's cr-v has had problem after problem, 2019 and 2021.
Agreed, I wouldn't buy a newer Honda now even if it was cheap!
I have a 2019 Civic, 36,500 miles AC broke. The AC nightmare doesn't end. Got it fixed under warranty then it broke again. Getting it fixed again under extended but supposedly they didn't want to get it fixed but I called Honda HQ and they will do the other pieces. It's literally the entire AC is crap. It's a nightmare that doesn't end.
Wow good luck, keep us posted on your situation. Sorry you have to deal with this nightmare...I hope it gets fixed for good this time!
@@Echizen32kMedia Got it fixed again. Let's see how long it lasts. Initially dealer service wanted to charge me $1970, so I complained and complained and talked w/ service manager. Complained again and asked if he can talk to Honda. They got the ok from Honda. I'd suggest keep going back and complain and have Honda pay if they can. It's not only the condenser but the Evaporator too.... Let's see if it survives till summer in LA.
@@schlepers who did you contact to get the evaporator replace for free? I tried to call American Honda and they said it would take a week or so for someone to look at my case? I had my ax condenser replace under the 10 year warranty last year. Last month it went out again and now they are saying it’s the evaporator and want to charge me 2000 dollars. Seems like you had the same issue but you are the only one I found out where Honda pay for the evaporator replacement. Can you share who you contacted to get it covered?
@@patrickflood2342 Try the dealer talk w the manager. And, contact Honda HQ. Make complaint to HQ they know this is a problem.
@@schlepers thank you i know this might be a long shot but do you have the contact number that used and if so can you please share? I notice you lived in California as i do. Just hoping i have the same luck as you in getting the evaporator replace free of charge
I’m in the Honda service for the same problem right now
So what was the verdict?
Yikes, I didn't know that so many people had the same problem. Good luck sir!
Taking mine in Monday. Honda extended the warranty and fixing it free.
On February I took it in for this issue at 42k, they said it was covered under extended basic warranty for the condenser leak issue. Just last week my ac went out again 😕. I have extended warranty so I'd rather them replace the compressor and evaporator and I'll pay the deductible. Have a feeling they're going to just say it's the condenser again and have me going back and forth
How did you get an extended warranty?
@@sparedes32 I bought the extended 100k warranty when I bought the car. They replaced the evaporator this time in a day and I was given a rental, glad I had the warranty. Would of been a good chunk of change to do under customer pay. We'll see if it fails anymore.
@@enriquebravo7145 Great, thanks for the reply. I shouldve done that but im regretting not doing it now.
its kind of pointless to replace.....with the same exact parts....knowing it would just do it again. Go aftermarket and switch the Freon to the old one 134
The last two we have done at my independent shop have been the Compressor leaking, NOT The condenser
What was the issue?
Did you consider that Honda may have lied to you about being on their list for a defective condenser? Easy solution, to say the least.
Yes that would suck.
I have the same problem. No a/c in my 2018 civic and not under recall
Sorry to hear that, I hope you were able to deal with the issue!
@@Echizen32kMedia, Honda finally said mine is under the warranty, they"fixed" it 4/2022, last year. Fast forward to 8/2023 it went out again. I took it back to the dealership that i bought the car from, they charged me 282.33 for diagnostic labor. They would NOT even look at the warranty letter i recieved from Honda. They said it definatly has a leak but wanted to charge 2500.00 to fully complete the diagnosis and repain. They suspect it is the evaporator which is behind the glove box, that is leaking due to finding low refrigerant or freon. They charged it with freon, but it will just leak back out! I Would NEVER BUY ANOTHER HONDA AGAIN! WE all should file a lemon law against them!!!
My dealer mentioned they would honor this warranty based on goodwill, even if the VIN doesn't come up in their system. Keep trying.
I'm having the same problem and they quoted $2030 to fix. It's 3 and a half years and 30k miles...
I have very same problem with my 2017 civic EX-T in Canada. A year and half ago I took it to one dealer where they changed the condenser under warranty. A year went on and I am having the same problem all over again. Really disappointed. The repair cost begin at 1800 plus taxes and could easily go even higher. The new dealer now says it's evaporator leak, and I am not sure if spending this sum is reasonable on a 2017 model that has 120k KM and 5 years on the roads.
Call Honda Global, I hear they can get people steep discounts.
This is exactly what is happening with my 2018 civic right now! It’s so frustrating! I already got the compressor fixed too! And it’s happening again!
I have a 2018 and it’s shooting hot air , after I had an accident .. so this mechanic said I have a leak, is it the condenser ?
@@dontcheatyourselftreatyour1266 I'd ask where the leak is.... cause it could be any component. But if it does happen to be the condenser and it is from physical damage you wont be covered by Honda.
@@amandahsu2704 awe man
Exactly the same for me. Toyota from now on
I had the condensor AND the compressor replaced already and the condensor just failed again (year 4). Honda!!! knock knock!!!!! you goin downhill fast.....and that gets a failing grade (logic)....super pissed off.
Our 2018 Civic blows cold. It has 17k miles on it and thankfully we bought an extended warranty. We are good until 100k miles. Hopefully we have no issue
Yes, I hope you don't run into any issues. Good idea to buy the warranty!
got mine fix , it was consdensor, on extra warranty
Hey Frank do You know if is the same condensor part?
What about the 100k warranty will it cover it
There are SO many people having AC issues on these models. Me included. Honda Dealer replaced my condenser in October 2021. Guess what? Went out again recently. I can tell you what: you wish it’s the condenser and honda will have you believe that’s the end of it. Took it to my trusty mechanic for a second opinion and the dye from October is leaking out of the compressor. So guess what? Compressor damage is next. How much money is being wasted by consumers paying for Honda’s AC that full fails at different point of the system? With only 1/3 of the system addressed under warranty. I spoke to a guy who traded in his 2017 civic for $12,000 because of AC problems. He got the new 11th gen civic. BET that dealer will fix the crappy AC, sell it for around $20,000. AND it’ll break on the new buyer.
On the forums there’s a owner whose compressor failed when they hit 40,000 miles. Mine failed at about 51,000 miles.
Thank you, good video Answered my questions and more.
NP!
I have a 2018 civic touring. This is my 4th new Civic since 1993. This is also my last one. Plagued with some kind of software glitch or something. It’s like it’s possessed. Wipers come on when it hadn’t rained in months and it’s 102 outside. TPMS comes on for no reason. You can’t get into the drivers door sometimes. I have to go in through the passenger side and open the drivers door from inside.
Dealer charged me $154 and tried to tell me these issues were related to a “slightly” lose Mass Air Sensor that wasn’t covered under warranty:) Yeah. Right. And ironically the problem persists despite their “repair”.
Now, hot air blowing from the A/C.
Honda quality isn’t what it used to be. I put 300k miles on my last Honda.
I guess I’ll try my luck again with Toyota.
Sorry to hear that, we have to learn the hard way. Good thing is, once you learn, you don't repeate the same mistake twice! In my case, stay away from new Hondas lol
I fixed the condenser under the warranty and it's still blowing hot air. It was fine for about two years. I just re-charged mine with honeywell 1234yf but feels like it's still not full after topping of one full can. The needle is in the green zone but on the low side.
My AC went out 2 years since I bought it brand new. Was under warranty so got covered 1200$ but again after 3 years it's gone bad again 😔
My Honda dealer swapped out my defective A/C condenser free of charge. I was at 87,000 miles on my 2016 Civic Touring sedan. My VIN was never checked by the dealer.
My 2017 civic hatch had a hissing noise a couple months back, i got the refrigrant refilled and air was blowing cold and everything was fine, but when i went to florida my ac stopped blowing cold whenever the temperature outside gets above 87 degrees. the other day in NC (where im from) temp got up to 94 when i get off work and the car A/C would not get cold, but the next day it was around 83 and my AC had no issue blowing cold air
I don’t understand why they would reject your VIN… are they just picking and choosing whose they fix? It’s bad enough that this problem is there, why wouldn’t they do what they can to make up for it?? My 2018 is out as well I’ll keep ya posted if they help me out
I hear you and I was pretty frustrated after I got the news. Hope you are able to get your situation resolved.
My 2017 civic is having air-conditioning problems left side much warmer here than the right side about 25° difference.
And on the dealer wants $150 to look at it ...to fix it maybe up to $1000.. They say could be even more they only going to find out when they get there... BS !! 🤬
Yeah, the Dealer is the plague. They milk every dime and penny out of you so I stay away as much as I can. The only thing I went to the dealer for was to have my spare remote programmed. AC issues are a headache.
My girlfriend's 2018 Civic Hatchback just started having this problem
That sucks, it's a defect for sure at this point. Hopefully you get it sorted out. I recharged my refrigerant and so far, it's been running perfect and it's been almost a month.
as long as ur car still runs its all good
Same Problem happened to my civic 2016 Condenser leak. @ dealer they said $1500 But I fixed under $1000 How ??? I bought Condenser online it cost around $250 n Replace it for $230 after that went to dealer to fill Freon charged around $300 coz for new condenser u need some kind of Oil n Freon which was only available @dealer at that time but now u can buy it Orielly 👍
Wow good job! You saved lots of money!
Freon is not a consumable the only way Freon gets low is if there is a leak present in the system