Salesforce Field Service Lightning Overview and Live Demo With Use Case Part 2 | Winfomi

In today's video, we continue our deep dive into Salesforce Field Service Lightning (FSL), exploring the key components that help manage and streamline field service operations. This video will guide you through essential aspects of FSL, including shift patterns, work types, and scheduling policies, giving you a complete understanding of the platform's capabilities.
Topics Covered:
Agenda: Overview of the topics we'll cover in this session.
Part 1 Recap: A quick review of the first part of our FSL series.
Shift Patterns: Learn how to manage shift patterns to optimize field service schedules.
Work Types: Understand the different work types in FSL and how they impact service delivery.
Work Order: A breakdown of the work order process within FSL.
Scheduling Policies: Dive into scheduling policies and how they ensure efficient resource allocation.
Service Appointment Lifecycle: A comprehensive look at the lifecycle of a service appointment.
Inventory Management: Discover how to manage inventory effectively in Salesforce Field Service Lightning.
This video is packed with practical insights and step-by-step guidance for anyone looking to optimize their field service operations using Salesforce.
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