Why Managing Expectations Is So Important in Project Management - A Lesson from McDonalds

One of the most critical aspects of project success is managing stakeholder expectations. In this excerpt from her presentation at the ELS Forum, Belinda Goodrich compares managing expectations on our projects to an industry leader in managing expectations: McDonald's. See what they share in common in this entertaining clip.
Clip from the "EAs as Project Coordinators" presentation at the Executive Leadership Support Forum - Denver.

[@youtubegoogle6899]

MAM YOUR SMILE WAS SO BEAUTIFUL AND YOUR EXPPLAINATION WAS TOO GOOD GOD BLESS 😀😀🙂🙂👌👌👍👍YOU

[@menialacademy2084]

Nice