CANCUN VISITAX EXPLAINED 2024. How to pay & what you need to know to avoid problems at the airport.

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  • Опубліковано 17 січ 2025

КОМЕНТАРІ • 110

  • @peterd9331
    @peterd9331 3 дні тому +1

    Excellent video and explanation of the Visitax. The details you provide enable the traveler to easily comply to the tax with easy to follow instructions to websites. Thanks again. Peter

    • @newtravelescapes
      @newtravelescapes  3 дні тому +1

      @@peterd9331 Thank you so much Peter! I really appreciate hearing that you found it helpful.
      Have a wonderful trip! 😊

  • @EclypseMelusine
    @EclypseMelusine 6 місяців тому +4

    Thank you for the update, really appreciate it. Safe travels 💜🫶🏻

  • @danishshakya
    @danishshakya 5 місяців тому +4

    Thank you .. I didn’t even know about such tax ..

    • @newtravelescapes
      @newtravelescapes  5 місяців тому +1

      @@danishshakya it is a stupid tax but unfortunately it is currently the law.
      Enjoy your trip! 😊

  • @TraciRene
    @TraciRene 6 місяців тому +3

    Thanks for the video. I'm about to take my first trip to Cancun and didnt know ahout this tax. After some other videos, I assumed I didnt need to pay it. Your video popped up in the recommended feed and I'm glad I checked it out. I'll definitely just pay the tax and follow their law.

    • @newtravelescapes
      @newtravelescapes  6 місяців тому +1

      My pleasure. I totally understand why you assumed you didn't need to pay it. When it first came out I thought it was a scam too until I did a dive into the State Laws of QRoo.
      Tons of misinformation out there and I don't want to see anyone's vacay ruined because they get caught unaware.
      Have a great trip!!! Hopefully, it doesn't rain too much for you. We just got back Monday and it rained all week with a tropical storm.
      Still a lot of fun but we didn't get much of a tan Lol! 🤪

    • @TraciRene
      @TraciRene 6 місяців тому +1

      @@newtravelescapes thanks! I am nervous about the rain but hopefully it will be a good time nonetheless!

    • @newtravelescapes
      @newtravelescapes  6 місяців тому +1

      @@TraciRene which resort did you choose?

    • @TraciRene
      @TraciRene 6 місяців тому +2

      @@newtravelescapes Grand Park Royal

    • @newtravelescapes
      @newtravelescapes  6 місяців тому +2

      @@TraciRene I haven't stayed there before. Have a great trip! 😊

  • @davidng407
    @davidng407 6 місяців тому +3

    Hi Nancy, thanks for the update. You have a good speaking voice for NPR or CBC radio! Have a great Canada Day!

    • @newtravelescapes
      @newtravelescapes  6 місяців тому +1

      Thank you David! I appreciate that. 🙂
      Enjoy your weekend!

    • @ccordray4
      @ccordray4 2 місяці тому

      Stop your lying.

  • @randyhill4872
    @randyhill4872 Місяць тому +4

    Hello..so much scamming going on..can i simply pay at a visitax kiosk or visitax reprrsentative before i depart..not comfortable giving passport number or cc number to any site..

    • @newtravelescapes
      @newtravelescapes  Місяць тому +1

      @@randyhill4872 As far as I know you can't pay cash any more. When your airline or travel company sends you the Visitax link ask them if they are confident in it. You can also ask your cc company to confirm the site is legit and safe to use before you pay.
      I am confident in TravelKore for myself but you need to choose what is best for you.
      You're right. The scamming is just ridiculous and it's a real shame that the State didn't do a better job with this right from the start.

  • @elviragalleon4035
    @elviragalleon4035 Місяць тому +2

    Right now the website is not opening. I don’t know why.

    • @newtravelescapes
      @newtravelescapes  Місяць тому +1

      @@elviragalleon4035 That's weird. You're right, when I try and get on the government site it says it is down but I can still get on the TravelKore site.
      I have used both with no issues.
      If you want to use the government site I guess wait until it is back up, if you have time. 🙂

    • @elviragalleon4035
      @elviragalleon4035 Місяць тому

      Thank you.

  • @michaelchase1911
    @michaelchase1911 6 місяців тому +22

    To be clear, tho a real tax, there is ZERO enforcements or penalties by state law article 51 for non payment of Visitax, so enforcement is moot, if the did stop and ask you you you to pay (there is no state employees working at the airport to do this however), there is nothing stated in Mexican law regarding consequences for refusal to pay. No fines, no boarding denial, no nothing. Also, the "digital tracking" was completely fabricated by Travelkore, is not true in any way. They made this up to scare people into paying as they have a vested financial interest in travellers paying, Travelkore is well known for posting a plethora of false information, disinformation, and even more misleading misinformation. I suggest taking anything Travelkore says with a grain of salt, and only follow government announcements. Remember; "TRAVELKORE is an official VISITAX payment system that has been contracted and authorized by the VISITAX 'collection agency' appointed by Quintana Roo State". ... NOT The state itself .... .. Unlike parking tickets or any other silly examples, they all have enforcement and penalties, Visitax does not.

    • @newtravelescapes
      @newtravelescapes  6 місяців тому +1

      At least you acknowledge it is the law. After that pay it or don't. That is your choice.

    • @johnwoodham3263
      @johnwoodham3263 6 місяців тому

      @@newtravelescapes This video is full of disinformation.

    • @SirJer
      @SirJer 4 місяці тому +2

      OMG... it's $17. Cheaper than the margarita you bought at the airport... why is it so difficult to pay?

    • @brandonroberts6138
      @brandonroberts6138 4 місяці тому +5

      There is no reason to pay this.

    • @dannydaw59
      @dannydaw59 3 місяці тому +1

      Thanks for the info. It's a voluntary tax like playing the state lottery.

  • @2226robin
    @2226robin Місяць тому +1

    We used to park our car in San Diego then walk to Tijuana,Mexico. How do I pay Mexico Visitax ?

    • @newtravelescapes
      @newtravelescapes  Місяць тому +1

      @@2226robin Visitax is only for the State of Quintana Roo.
      You can use either the government website or the Travelkore website I mentioned in the video.
      If you're visiting Tijuana then there is no need for you to pay it. Only applies to visitors to the Cancun / Riviera Maya region.

  • @Bigglesworth78
    @Bigglesworth78 15 днів тому +1

    Heading to Cancun next week, I got a link direct to the govt visitax site from the travel company I booked through... in the link it said only travellers age 14 and up had to pay ?? And after hearing from your video that even infants have to pay, I'm officially confused ! Don't want my 8 year old to get charged any back taxes !!

    • @newtravelescapes
      @newtravelescapes  15 днів тому +1

      @@Bigglesworth78 If you go on the government website, visitax.gob.mx, and look under the FAQs. It says that all tourists regardless of their age must pay it.

  • @ravibalchand4396
    @ravibalchand4396 2 місяці тому +2

    I am on my flight back to the US from Cancun and I never paid any tax nor was I asked about it. There were no signs etc. no one in my group of 85 paid any tax as well.

    • @newtravelescapes
      @newtravelescapes  2 місяці тому +1

      @@ravibalchand4396 I'm surprised your airline didn't send you a 'link' about the Visitax payment law in the 'what you need to know ' section of your online booking.
      Signage is by baggage claim and again on the departure area reader boards.
      Hope you had a great vacation. 🙂

    • @isaacsiedentop2821
      @isaacsiedentop2821 2 місяці тому +1

      ​@newtravelescapes I book my trips through Expedia most of the time, I heard about the tax on UA-cam after I got back from a spontaneous last minute trip to playa del carmen in February

    • @newtravelescapes
      @newtravelescapes  2 місяці тому +2

      ​@@isaacsiedentop2821
      we booked Excellence Riviera Cancun through Expedia in September and we were sent a link to pay it.

    • @luvstellauk
      @luvstellauk 12 днів тому +1

      @@newtravelescapes We went with TUI Dec 2023 and they sent us nothing even for our current booking for July 2025 it's not clear, it is there with a link to the official site but you really have to dig deep and know that you need to be looking for it, in my opinion if it's a legal requirement then travel companies and airlines should be highlighting it not hiding it in a load of small print.

    • @newtravelescapes
      @newtravelescapes  12 днів тому +1

      @luvstellauk I totally agree. 😊
      The travel companies we have used over the past few visits have all sent us the link in our 'need to know travel documents' section. The same way they do when we visit other countries. BUT in my experience, those other countries take enforcement more seriously at the airport.
      It is such a dumb way to implement a tax🤔.

  • @donaldotsig6818
    @donaldotsig6818 14 днів тому +1

    What if my daughter comes with me but she leaves to go back to canada a week befour me is there a place on the form to put this information down thanks

    • @newtravelescapes
      @newtravelescapes  14 днів тому +2

      @@donaldotsig6818 I'm not positive on that situation. Travelkore has a very good chat button. I would suggest going online and asking them before you pay for it.
      OR just pay for it individually so you have separate QR codes. It is the same price and that might be the simplest way.
      Have a great trip! 😊

    • @donaldotsig6818
      @donaldotsig6818 14 днів тому +1

      @ Thankyou you have been a great help happy new year xo

    • @newtravelescapes
      @newtravelescapes  14 днів тому +1

      @donaldotsig6818 happy to help ☺️

  • @MrBainzz
    @MrBainzz Місяць тому +1

    I paid the tax for my son and I when we left in November 2023. Was back November 2024 and tried to pay several times on the government website and it was constantly crashing. Hopefully I don't have any issues when I return in November 2025.

    • @newtravelescapes
      @newtravelescapes  Місяць тому +1

      @@MrBainzz Yes, I had heard the gob.mx website was glitchy for a bit. Travelkore wasn't. Unlikely, you'll run into issues in 2025.
      My hope is they scrap or rework the whole thing by then.
      Hope you had a great trip! 😊

  • @LeticiaAlaniz
    @LeticiaAlaniz 9 днів тому

    I went last week… no need to pay. Take it easy and have fun.

  • @darylsage1618
    @darylsage1618 3 місяці тому +2

    Thanks for the info. If you are staying for a weeks vacation can you pay the visitax before you arrive in Mexico? Or do you want and get on wifi in Mexico to pay it?

    • @newtravelescapes
      @newtravelescapes  3 місяці тому +2

      @@darylsage1618 It's totally up to what you are comfortable with.
      I pay it the day before we leave our home country because I'm more comfortable using my own wifi.
      I also don't pay it too early because if plans change you can't get your money back. 🙂

    • @darylsage1618
      @darylsage1618 3 місяці тому +1

      @@newtravelescapes thanks for the quick reply. I think I would be more comfortable doing at home the day before the trip as well.

  • @brendanodriscoll6656
    @brendanodriscoll6656 5 місяців тому +2

    I just did my visitax.
    I got the Q Code back .
    My only concern it only has depart date and doesn't have entry date .
    Is that the way it is suppose to be
    Thank you in advance

    • @newtravelescapes
      @newtravelescapes  5 місяців тому +2

      @@brendanodriscoll6656 yes. 😊
      Enjoy your trip!

  • @luvstellauk
    @luvstellauk 12 днів тому +1

    I'm worried about visitax, we went to Cancun in 2019 prior to its introduction, we went again Dec 2023 however there was no clear information from our travel company TUI that this tax had been introduced so we didn't pay it and never got asked for evidence of payment, it was a genuine oversight, we are talking less than £30 which is nothing compared to the cost of the holiday. we are booked to go in July and I'm worried about being challenged by the authorities for not paying last time and being hit by a big fine or worse still being refused entry in to the country. Just to be clear the departure tax is included in the cost of a TUI holiday and the hotel take the environmental tax when you check in and I guess this is where I got confused.

    • @newtravelescapes
      @newtravelescapes  12 днів тому +1

      You're right! It is, unfortunately, in addition to the departure and environmental taxes. 🥴
      I don't think you will have any problems with the oversight from your last visit. They are aware it was implemented poorly and many people were not made aware of the tax law.
      If it were me, I would pay it for our departure before we arrive. Then if they question it they can see you have paid it for this trip and you didn't know about it last trip.
      Enjoy your holiday and the sunshine! 😊 Which resort are you headed to?

  • @raymondcaylor6292
    @raymondcaylor6292 6 місяців тому +3

    Well presented. I often use the Cancun Airport as entry & exit point to and from Mexico ( 4 times last year, 2 times so far this year) because I always can find low fares from US and all the low fare domestic airlines have service through Cancun. Travel between terminals is sometimes expensive if you don't have the layover time to use the public transportation buses. In those 6 trips last year I never spent over $310 dollar's for Atlanta to Tuxtla in airline round trip fares but only from packing very light. Very very light. I'd like to mention if you don't leave the airport property you aren't required to pay VISITAX but if you go off property for any amount of time it's payment is required. Pleasant Travels.

    • @newtravelescapes
      @newtravelescapes  6 місяців тому +1

      You are absolutely correct!! Thanks for sharing 😊

    • @michaelchase1911
      @michaelchase1911 6 місяців тому +1

      Technically and officially, payment is asked for "before you leave the state", how ever way that may be.

    • @raymondcaylor6292
      @raymondcaylor6292 6 місяців тому

      @@michaelchase1911 I've read your 6 other posts on this and other VISITAX videos on this channel and just like this channel creator I don't care what anyone else decides to do. That's their choice. I simply added information I got in a response email from the official administration @ sata. groo . gob . mx ( written this way not to be algorithmically deleted as spam) that told me foreigners are not required to pay this fee if they don't leave the airport property. That's "technically and officially" the response I got about layovers from the Quintana Roo Mexico Tributaria Government website when I clicked on " for any clarification ". I just printed out the email and added it to my travel documents.

    • @johnwoodham3263
      @johnwoodham3263 4 місяці тому +1

      If you are simply connecting in Cancun and taking a flight to another State in Mexico, you don't have to pay this.

  • @seriouslyflawed
    @seriouslyflawed 6 місяців тому +1

    My wife and I traveled to Cancun this year with Flair and on the itemized bill it stated we paid an immigration/visitor tax. Is that the same? Immigration asked us who we flew with so I wondered if they were monitoring the tax. We didn't get any grief when we were at the airport.

    • @newtravelescapes
      @newtravelescapes  6 місяців тому +1

      As far as I know, you needed to have a visitax QR code to prove you have paid it. I'm glad you had no issue. 🙂The many names for all of the different taxes makes it very confusing.
      How was Flair? I have never flown them.

    • @michaelchase1911
      @michaelchase1911 6 місяців тому

      There no state employees of any kind to show proof of. The misinformation about this tax is off the charts... due to Travelkore.

  • @glennfugler9011
    @glennfugler9011 6 місяців тому +5

    Thanks for the update on VISITAX. It just doesn't make any sense to us to NOT pay the tax! We're spending thousands of dollars for a fantastic vacation, I'm not going to risk ruining it for $45.00 CDN!

    • @newtravelescapes
      @newtravelescapes  6 місяців тому +4

      I totally agree. 🙂

    • @michaelchase1911
      @michaelchase1911 6 місяців тому +3

      Because a family of 4 from Canada already pays over $2100 JUST IN TAX to visit the state, when is enough enough? Obviously there is a colossal waste of tax money going on all over, I wouldn't be so keen to contribute, it's literally a general ledger tax...

    • @newtravelescapes
      @newtravelescapes  6 місяців тому +3

      @@michaelchase1911 I agree we pay way too much tax already with how wasteful our governments seem to be with it.
      But, for myself, even though I am unhappy with everything to do with the Visitax, I'm not risking not paying it.

  • @zairaangel4304
    @zairaangel4304 4 місяці тому +1

    Can you pay this at the airport instead paying it online

    • @newtravelescapes
      @newtravelescapes  4 місяці тому +2

      @@zairaangel4304 No, unfortunately you can't any more. Your airline should send you a link along with any other documents you may need (depending on where you're travelling from).

    • @johnwoodham3263
      @johnwoodham3263 4 місяці тому

      @@newtravelescapes There is no lawful tax in Mexico which you cannot pay in cash. That is Federal banking law.

    • @newtravelescapes
      @newtravelescapes  4 місяці тому

      @@johnwoodham3263 interesting

    • @randyhill4872
      @randyhill4872 Місяць тому

      ​@@johnwoodham3263Hello sir..does this mean the visitax doesn't have to be paid if you want to use cash instead of going on their site..I'm always concerned about giving my passport number and cc number over the internet..thank you..

  • @plebcrusader4115
    @plebcrusader4115 27 днів тому

    ⁠why do I need to pay a tax after I just spent thousands of dollars in Cancún such a stupid tax makes me not want to go back to Cancun again I just walked past the agents they were super rude at the airport I didn’t pay and nothing happened

    • @newtravelescapes
      @newtravelescapes  25 днів тому +2

      I agree it is a stupid way to implement tax law.

    • @plebcrusader4115
      @plebcrusader4115 24 дні тому +1

      @ preach🙏

    • @raverave4667
      @raverave4667 19 днів тому

      Don't come anymore. I don't think we'll missed you or our resorts will... believe me, find and other destination. Keep it humble! 😂

  • @mikejones5364
    @mikejones5364 4 місяці тому +5

    I have been to Cancun 8 times from USA since 2021, never paid it, don't worry about it, it is not enforced.

    • @newtravelescapes
      @newtravelescapes  4 місяці тому +2

      @@mikejones5364 Totally up to you. I pay it.

  • @donaldotsig6818
    @donaldotsig6818 24 дні тому +1

    Is this tax one payment for all people in your group or is there a charge for each person why dont they just charge it at your resort befour you leave. There is enviro fee now this tax dont think i will be going to mexico any more many other places better cheaper

    • @newtravelescapes
      @newtravelescapes  24 дні тому +2

      @@donaldotsig6818 It is per person and I have no idea why they don't just charge it at the hotels. You're right, that would be a much better system. The way they have implemented it is really dumb and leaves a bad last impression. We just got back from Huatulco, Mexico and it was refreshing not to have any of these additional 'extra taxes'. They might be there but I didn't see them or hear about them.

  • @carolamick8303
    @carolamick8303 2 місяці тому +1

    I tried to pay it a couple years ago. They told me they would only take MasterCard. I have Visa I have Amex. I looked at the woman and said now what they do she said get on the plane OK😂

    • @newtravelescapes
      @newtravelescapes  2 місяці тому +1

      @@carolamick8303 That's funny and weird lol! I don't have a MasterCard either and have paid it every time. Oh well. The woman was right then, just get on the plane. 😁😊 You tried.
      Hope your trip was a good one.

  • @FrankP846
    @FrankP846 6 місяців тому +2

    I just started the application for myself, my wife and my son to travel in July. It was $39 US each. $117!

    • @valdez5597
      @valdez5597 6 місяців тому

      I need to do our families taxes, we are traveling in a group of 6 , which site did you pay your tax on? So it’s $39 each person ?

    • @newtravelescapes
      @newtravelescapes  6 місяців тому +2

      I just paid it last week at $17 USD pp. What site were you using?
      If you look at the Travelkore QR in the video and see the date. That was my most recent one.

  • @crisc9280
    @crisc9280 3 місяці тому +2

    Why would you pay tax on something you already bought. You're only there for a week or two then you leave with what you came with. What is the purpose of this?
    If Mexico keeps up this nonsense then i hope tourism will drastically plummet. Ill just go somewhere else then. To bad for you Mexico

    • @newtravelescapes
      @newtravelescapes  3 місяці тому +1

      I agree! It is a really stupid tax law.
      Other countries charge it before you enter the State. Why they decided to try and implement this tax after you are done with your vacay is strange to me. It is the law but I expect it leaves people with a bad last impression.

    • @crisc9280
      @crisc9280 3 місяці тому

      ​@newtravelescapes Very much so.
      If you buy something from say the US and bring it back to Canada, then I can see that and it is very clear before the transaction.
      Countries that try this sneaky tax particularly Mexico, then they are just hurting themselves in the long run

    • @raverave4667
      @raverave4667 2 місяці тому

      As far as my concern, my country doesnt need you or anybody else. Lots of resorts have being builded in the past decade for you to come and hide yourself, the destruction of the jungle, living people,living creatures, little towns near by have been left without water because or your consumptions and needs. We don't really need anybody hear and neither think you own this country. Thank you!

  • @LoL_Lolovitch
    @LoL_Lolovitch 3 місяці тому +1

    For all intents and purposes it is a scam. Why do you participate in it? And what's worse is that you broadcast this to your 5k of subscribers.

    • @newtravelescapes
      @newtravelescapes  3 місяці тому +3

      @@LoL_Lolovitch I'm not sure why you insist it is a scam. Do a search for yourself and honestly investigate whether or not this is the law for visitors to the State of Q.Roo.
      For us, when we are guests in another country we will follow their laws. Whether I agree with them or not.
      I don't fly into any Australian airport with food -even food from the plane. I don't bring chewing gum into Singapore. I pay the Visitor tax of 150 000 IDR as a visitor to Bali and the Visitor tax charges per night for visitors in Dubai.
      Cancun is not the only one with a tax like this. It IS however the WORST implemented tax I have ever encountered. I do understand why some choose to think it is a scam but if you actually do some research you might find it isn't.

    • @LoL_Lolovitch
      @LoL_Lolovitch 3 місяці тому

      @@newtravelescapes I wrote my comment after doing my due diligence in both English and Spanish, and I came across your channel as a result. :) Would you be willing to create another video acknowledging that you were mistaken and apologizing for misleading your audience? Also, I’m curious, how thorough were you in conducting your research?

    • @newtravelescapes
      @newtravelescapes  3 місяці тому +3

      ​@@LoL_Lolovitch I guess we will have to agree to disagree. I am confident in my research.

    • @LoL_Lolovitch
      @LoL_Lolovitch 3 місяці тому

      @@newtravelescapes I’m not sure how you can disagree with factual information 🤷🏻‍♂️. You have been sending people to fraudulent websites, anyone with background in IT and some common sense can prove that in five minutes. Am I correct in my understanding that you are not going to do anything about it? Are you a part of this?

  • @raverave4667
    @raverave4667 19 днів тому

    If it really hurt you to pay 17 us dollars to go to an other country, wow, you suck!

    • @newtravelescapes
      @newtravelescapes  19 днів тому +1

      @@raverave4667 I don't think people are complaining that it 'hurts'. I think they are feeling frustrated with the miscommunication, the scam websites, the implementation inconsistencies, and frankly the way the Visitax people stand in the airport asking for cash. Add to that, the airlines sending you links to pay it but then the airline staff tell you they don't know anything about it. I wish the government had done a better job putting the tax into place so tourists didn't question its legitimacy. It IS the law but it is very confusing.

  • @SiouXsySiouXvideo
    @SiouXsySiouXvideo 4 місяці тому

    I was in Cancun in August, 2024. I DID NOT see or hear anything about said tax. Nobody asked or told me about it. The only place I have ever heard of this is on this or other UA-cam videos only. No notices in the airport, from my airline or anything.
    They can ask if and when I ever return. Not sure? Because there is no information. Make sure you use the correct website?! Seems it has been changed.
    What did I learn in Mexico? Don't trust anyone farther than you can throw them - not at all. You will be told 3 different things by as many people.

    • @newtravelescapes
      @newtravelescapes  4 місяці тому +1

      @@SiouXsySiouXvideo Interesting. We have been in and out of CUN 6 times in the past 12 months and have received a link from our airline each time. Different airlines. Same link. Up to you. Pay it or not. Makes no difference to me but a quick Google search will show you that it is the law for visitors to the State of Quintana Roo.