English for Call Centers 🙋🏻‍♀️ | Role Play Practice | Problem Solving

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  • Опубліковано 9 січ 2025

КОМЕНТАРІ • 33

  • @urielmayorga9501
    @urielmayorga9501 Рік тому +3

    Thank you, this is such a great help for me. God bless you!

  • @stefanyaragon4014
    @stefanyaragon4014 Рік тому +3

    Thank you for your vídeos helping me alot ❤

  • @GAlamelu-f6v
    @GAlamelu-f6v 5 місяців тому +1

    Very standard videos plz.continue further

  • @elsolering19
    @elsolering19 Рік тому

    Nice video, it helps me a lot, I'm applying to a callcenter.

    • @SingleStepEnglish
      @SingleStepEnglish  Рік тому

      Great to hear! I hope it helps you land the job!
      Please role play practice with our playlist.
      ua-cam.com/play/PLQ6Jq55I6_W_yCO4J3_YSANxrGP3jfGYS.html&si=ZYgyyZvbKtDsUWm2

  • @mohamedmifras8274
    @mohamedmifras8274 Рік тому +1

    Perfect one sir

  • @schmetterling2128
    @schmetterling2128 3 місяці тому

    I appreciate it 😊😊😊😊😊

  • @MusicONplaces
    @MusicONplaces Рік тому

    would be great it you make something really hard for really hard call center agents

  • @rachidlwejdi3016
    @rachidlwejdi3016 Рік тому

    thanks it's helpful

    • @SingleStepEnglish
      @SingleStepEnglish  Рік тому

      You are welcome! I appreciate your comment. Happy holidays!

  • @shendy3370
    @shendy3370 Рік тому +1

    Thank you so much sir❤🎉

  • @mohamedmifras8274
    @mohamedmifras8274 Рік тому +1

    My sir,
    Could you please tell me is this sentence grammatically correct?
    How to say this ?
    1)When the batsman came to bat, his helmet strap came off.

  • @schmetterling2128
    @schmetterling2128 3 місяці тому +1

    What can I do if the customer is rude or impolite? How can I respond?

    • @SingleStepEnglish
      @SingleStepEnglish  3 місяці тому

      How to Handle Customer Complaints Like a Pro: Call Center Conversation Role Play
      ua-cam.com/video/ELC04_FyYNU/v-deo.html
      Try watching this video for some ideas. Listen to the phrases that the agent uses. 👍

  • @QasimSami-c1f
    @QasimSami-c1f 4 місяці тому +1

    How can I learn by this video?

    • @SingleStepEnglish
      @SingleStepEnglish  4 місяці тому

      Try playing the role of the cal center agent. Mimic the agent’s conversation and pronunciation.
      Try it a few times and you will learn some very useful expressions.

  • @mohamedmifras8274
    @mohamedmifras8274 Рік тому

    My sir ,
    Could you please tell me are these Sentences grammatically correct?
    1)I wrote everything in the assignment papers.
    2)I wrote everything on the assignment papers.

    • @SingleStepEnglish
      @SingleStepEnglish  Рік тому

      Both sentences are grammatically correct, but they have slightly different meanings based on the preposition used:
      1) I wrote everything in the assignment papers.
      This suggests that you wrote the content inside the physical space of the assignment papers, possibly referring to the content being contained within the pages.
      2) I wrote everything on the assignment papers.
      This implies that you wrote the content on the surface of the assignment papers, indicating that the writing is on the outside of the papers. Or, perhaps on the outside cover of the papers.

    • @mohamedmifras8274
      @mohamedmifras8274 Рік тому +1

      ​@@SingleStepEnglish
      Thank you so much for your help sir you are so kind

  • @mohamedmifras8274
    @mohamedmifras8274 Рік тому

    My sir
    Could you please tell me which is correct?
    1) I enrolled my self in the university
    2)I enrolled with university to pursue my degree .
    3)I enrolled with An administration in bsc yesterday.

    • @SingleStepEnglish
      @SingleStepEnglish  Рік тому +1

      1) I enrolled my self in the university
      myself
      2)I enrolled with university to pursue my degree .
      I enrolled in university to pursue my degree.
      3)I enrolled with An administration in bsc yesterday.
      I enrolled in a bachelor of science degree in administration yesterday.
      Is this what you mean?

    • @mohamedmifras8274
      @mohamedmifras8274 Рік тому

      @@SingleStepEnglish
      How to say I myself enrolled my father or mother didn't enroll I went to the University directly

  • @mohamedmifras8274
    @mohamedmifras8274 Рік тому

    My sir,
    Could you please tell me are these Sentences grammatically correct?
    Which one im supposed to use he or she can i use he or she or it should be thier use word like individual or someone
    1)An individual wants to enroll his son in english medium school.
    2)An individual wants to enroll theirs son in english medium school.

    • @SingleStepEnglish
      @SingleStepEnglish  Рік тому

      An individual wants to enroll their son in an English medium school.