Please follow the steps below regarding your WLAN connection problem: 1. before connecting A) Please turn on your phone's WLAN icon and make sure your phone is connected to your 2.4G home WLAN. (Note: Please do not use 5G wifi or public wifi). B) Before connecting, please turn on the location service on your phone and enable any permissions required by the Kyvol APP. 2) During the connection A) Turn on the robot and connect your phone to your router, press the "Return to Base" and "Start/Stop" buttons (2 buttons on the robot) together for 3 seconds until the Wi-Fi status indicator flashes blue rapidly with 2 beeps. B) Go to the Kyvol APP, select the correct robot version and click on "The indicator flashes quickly". Notice: 1) If your router supports 2.4G and 5G, please go to the WLAN list to select the real 2.4G WLAN at home, and do not delete "5G" in a 5G WLAN name when connecting. 2) Please check that you have entered the correct password (no special characters in the password, such as @) or that your WLAN password contains an extra space. Here is the instruction video on how to connect the robot to the Kyvol APP: Default mode: ua-cam.com/video/MlIKBGUvs60/v-deo.html AP mode: ua-cam.com/video/iNMWU_wbMow/v-deo.html 3. if the connection fails A) If you have tried all the above suggestions, could you please test it with another phone's personal hotspot to try again? B) Or could you please reset your router?
I have the exact same problem but at 7 AM. There is absolutly no program in the schedule, everything is at off. I contacted the company to see what is the problem. If you have solve the problem, how you did it???
@@proutos99 my schedule is 10am now, after that scheduled time , it still work at 1am again, I have no idea😭. So l got the app in my phone, I just turn off it from my phone when l hear it at the night 😂
Esta aspiradora tiene Alexa?
Bien reçu mon aspirateur. très satisfaite, je recommanderais ce produit a mon entourage.
Nous sommes si heureux d'entendre cela de votre part. N'hésitez pas à nous contacter si vous avez d'autres questions.
No he podido crear la cuenta para el robot E20
One of the side brushes will not stop spinning even when it is charging, causing the vacuum to not work. How can I fix? Thanks!
Por favor me explican cómo configurar mi robot kyvole20
Hi, how do i change the time (AM to PM?
The app is so horrible i cannot set it up. I dont have any WLAN settings and im so frustrated. Its easier to just vacuum myself
Just use the remote as a QuickStart ,I’m too having trouble connecting to WiFi It doesn’t support 5ghz or whatever if that’s your brand
just use auto mode lol its the easiest
It took me 3 minutes to set it up on my phone🤣🤣🤣
Please follow the steps below regarding your WLAN connection problem:
1. before connecting
A) Please turn on your phone's WLAN icon and make sure your phone is connected to your 2.4G home WLAN. (Note: Please do not use 5G wifi or public wifi).
B) Before connecting, please turn on the location service on your phone and enable any permissions required by the Kyvol APP.
2) During the connection
A) Turn on the robot and connect your phone to your router, press the "Return to Base" and "Start/Stop" buttons (2 buttons on the robot) together for 3 seconds until the Wi-Fi status indicator flashes blue rapidly with 2 beeps.
B) Go to the Kyvol APP, select the correct robot version and click on "The indicator flashes quickly".
Notice:
1) If your router supports 2.4G and 5G, please go to the WLAN list to select the real 2.4G WLAN at home, and do not delete "5G" in a 5G WLAN name when connecting.
2) Please check that you have entered the correct password (no special characters in the password, such as @) or that your WLAN password contains an extra space.
Here is the instruction video on how to connect the robot to the Kyvol APP:
Default mode: ua-cam.com/video/MlIKBGUvs60/v-deo.html
AP mode: ua-cam.com/video/iNMWU_wbMow/v-deo.html
3. if the connection fails
A) If you have tried all the above suggestions, could you please test it with another phone's personal hotspot to try again?
B) Or could you please reset your router?
Can I get this robot to review on my UA-cam channel , I can also review it on Amazon listings.
Sorry. We have no such activities currently.
Will it work w/o 2.4ghz Wi-Fi???
Yes, it works with 2.4ghz Wi-Fi.
How can I set up a second schedule on my vacuum? I need it to clean in the morning and evening.
Please refer to this video to set up the correct time for your machine.
ua-cam.com/video/GdvXjj57htc/v-deo.html
I lost my controller while moving. Would I be able to get another one?
Please contact us through below contact information:
Support Email: support@kyvol.com
Non trovo giusto che non ci sia un video in Italiano, dove spiega come impostare chiaramente l'applicazione delle immagini x impostare il Kivol31
Vi preghiamo di contattarci tramite le seguenti informazioni di contatto:
E-mail di supporto: support@kyvol.it
My New E20 just vacuum by itself every mid night, anyone can help😂
Mine too. Any clue how to cancel the cleaning schedule?
@@arwamubaslat683 if you have the app you can change the schedules easier
I have the exact same problem but at 7 AM. There is absolutly no program in the schedule, everything is at off. I contacted the company to see what is the problem. If you have solve the problem, how you did it???
@@proutos99 my schedule is 10am now, after that scheduled time , it still work at 1am again, I have no idea😭. So l got the app in my phone, I just turn off it from my phone when l hear it at the night 😂
the auto schedule is random. mine varies but to turn it off you have to flip the switch off on bottom. when you want daily auto turn it on