WHEELCHAIR ASSISTANCE With Delta Airlines

This video documents my mother's use of Delta Airlines' wheelchair assistance at the Minneapolis-St. Paul International Airport and Boston Logan International Airport in May 2024, and whether we would recommend it.

[@trvlnthru]

I love that the airlines provide this free service to customers who need it. My mom has reached a point where she would need this service if she were to ever fly again. So it is good to know what is involved in the process in case we need it someday. Thanks for sharing this!

[@rhondalockrey9592]

Very good coverage Heather on how the system works when you book a wheelchair. The walking can be a mile or more at airports to get to your gate plus the standing in line time. I did appreciate last year when we got to Puerto Vallarta Airport as soon as you walked in there was about 10 or more people lined up with wheelchairs to take a people anywhere who needed it so easy. Gone it seems are the golf carts that use to take people around at least at our Toronto airport. Glad your mom was taken care of. As we age & 1 of my knees has been replaced already can see many of us needing this service.

[@HeatherTravels]

Delta does still operate the big golf carts at Minneapolis too

[@WhitneyAbrina]

Interesting

[@knottynumbers44]

Please tip them if you are able. It's appreciated.

[@cherifurr3935]

You can do this on any airline app. I’ve been doing it for years. You click on “special assistance,” select the kind of assistance you need, and then click on that option. It’s not just particular to Delta. You can request that they left you stop at the rest room, get something to eat, etc. When you arrive at the next airport, they should be waiting on the jetway for you, and they’ll have a tablet with your name on it.