Troubleshooting hard drive failure on a HP Touchsmart 23

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  • @migsycee
    @migsycee 7 років тому

    Great Video Michael. A-I-O all seem to have over heating issues in many forms

  • @BoiledOctopus
    @BoiledOctopus 5 років тому

    I had this exact same message yesterday. I pulled a few cables out, gave it a hard tap on the back, and it sprung back to life!

  • @hamoowaseem1776
    @hamoowaseem1776 2 роки тому

    Need to know part number of hp pavilion 23 all-in-one f270 hard drive data cable

  • @josephgarcia3767
    @josephgarcia3767 2 роки тому

    Is that the original hard-drive? Saw a replacement drive video, there was a 2.5-inch drive. Have a hp 23 envy touchsmart and want to replace the hard drive with a solid state drive.

    • @MichaelTheComputerGuy
      @MichaelTheComputerGuy  2 роки тому

      I believe that was the original hard drive in the computer. Take a look at the other videos on my channel. There's a few where I replace the hard drive in an all-in-one with a solid-state drive.

  • @mpett2
    @mpett2 6 років тому

    Wow thats rare that there is a cable failure and not the drive or board issue.

    • @MichaelTheComputerGuy
      @MichaelTheComputerGuy  6 років тому

      I've been working on computers for 25 years and doing it professionally for the past 10 years. This is the only time I've seen a cable get burnt through.

  • @Ayemiguel
    @Ayemiguel 2 роки тому

    Michael if I replace the hard drive powercord and I still receive this message what else could it be?

  • @wardogkilla
    @wardogkilla 6 років тому

    What’s the name of the part ?

  • @brianbarcus5853
    @brianbarcus5853 4 роки тому

    "No Boot Disk Detected or the Disk has Failed" - doesn't necessarily mean the hard drive has failed, hence "No Boot Disk Detected OR the Disk has Failed." I see much more (about 10-1) Boot Code corruption issues than hard drive failures due to impatient people holding in the power button to shut down Windows, leading to the "No Boot Disk Detected" issue. This won't usually corrupt the MBR - Boot Code, but if you hold in the power button (instantly stopping all Windows processes, programs, services, and settings) instead of the proper shutdown through Windows (closing everything correctly) it will screw up the boot process sooner or later and Windows won't be able to find it's way back to the boot device (hard drive).

  • @jbabu289
    @jbabu289 6 років тому +1

    my hp 23-q141in all one pc, i am get 3 long beeps & 4 short beeps repeat five times. also blink power light after that pc will start.
    pls guide me

    • @AbramVargas
      @AbramVargas 6 років тому

      try moving the RAM module from the slot that it is in ove to an empty slot.

  • @shakaama
    @shakaama 6 років тому

    So I just need a plane ticket to come see you

  • @prismstudios001
    @prismstudios001 6 років тому

    Cool, I had to replace the HDD in my 2016 model HP. Pavillion 23. Hardware stuff is incredibly simple. Just be VERY sure you have a functional recovery disk/ usb ! The recovery usb I had created when I bought the computer NEW, did not download correctly,and I had to find a win8.1 disc. Paid someone to do that. Good news if you are recovering the OS the unit came with, you do not need the product key, as it is buried in the bios.

  • @MrOlegalis69
    @MrOlegalis69 6 років тому

    Great video....I've got the HP all in one 23..
    My issue is, the no boot disc detected as well.. so I followed your steps by changing the hard drive, however after I replaced the old hard drive, I'm still getting the same boot disc error screen after installing a new hard drive..any suggestion? Thank you

    • @MichaelTheComputerGuy
      @MichaelTheComputerGuy  6 років тому

      In this video the failed part was the power and data cable between the hard drive in the motherboard. A boot disk error message can mean that the drive isn't detected at all or the drive is physically failing. If you replace the hard drive because of an error message and the error messages the same there's a possibility that that hard drive is not the issue. It could be the cable or the motherboard. It could also be that you need to reinstall Windows onto the Dr. The first thing I would check is if the hard drive when plugged in and the computer turned on spins. You can hear it when you turn the computer on. If you put your hand on the drive when you turn the computer on you'll feel it vibrate if it's spinning.

    • @MrOlegalis69
      @MrOlegalis69 6 років тому

      Michael Cooper ..oh ok I’ll try that..preciate the quick response

    • @MrOlegalis69
      @MrOlegalis69 6 років тому

      Michael Cooper installing windows. Would I use another computer to install? I’m no guru at this. I’m just experimenting really..lol couldn’t find any leads pertaining this issue..it’s an old hp23 2014 maybe

    • @MichaelTheComputerGuy
      @MichaelTheComputerGuy  6 років тому

      @@MrOlegalis69 You'll need to download Windows 10 from Microsoft. Do a Google search for download Windows 10 from Microsoft. On the Microsoft page there's a link to create a flash drive with Windows 10. You then put that into the all in one, start it up and it should boot into the Windows 10 installer. From there you can see if the hard drive is being detected. Before you do all that actually check to see if the drive is spinning like I said in my previous reply.

    • @noahar
      @noahar 4 роки тому

      @@MichaelTheComputerGuy I know this is a super late reply, but I have the same pc, Same issule. And My hard drive is vibrating when turning it on. There is no burn, I JUST bought a new hard drive, same exact problem, 3fo etc hard disk not found or failed,
      I know for a fact the new ones are fully working.. Help?

  • @occy3526
    @occy3526 6 років тому

    Hi Michael, I have the same issue, what is the part name and where did you order it from? I'm in Australia

    • @MichaelTheComputerGuy
      @MichaelTheComputerGuy  6 років тому

      What you need to do is do a Google search for the model number of your computer and service manual. In the service manual there will be a list of parts along with the part number. You can use that part number to locate a replacement. I do have to tell you that this is a very unusual problems and that you are situation may be different.

  • @AdiSneakerFreak
    @AdiSneakerFreak 4 роки тому

    its a common issue apparently.

  • @hom3l3ssbuild3r9
    @hom3l3ssbuild3r9 4 роки тому

    what if it was overheating what would u do then?
    and i have a issue of overheating with the same pc

    • @MichaelTheComputerGuy
      @MichaelTheComputerGuy  4 роки тому

      I would clean the cooler if it was dirty. If it's not dirty but still overheating I'd take the cooler off and replace the thermal compound between the cooler and the CPU.

    • @hom3l3ssbuild3r9
      @hom3l3ssbuild3r9 4 роки тому

      @@MichaelTheComputerGuy it does overheat and shuts down and the cooler is clean

    • @MichaelTheComputerGuy
      @MichaelTheComputerGuy  4 роки тому

      @@hom3l3ssbuild3r9 then change the thermal compound

  • @mrswampgass2186
    @mrswampgass2186 6 років тому

    Name or Part #?

  • @JoseSanchez-jo3nc
    @JoseSanchez-jo3nc 6 років тому

    What size is that harddrive... 2inch, 3inch, etc?(in thickness I mean)

    • @MichaelTheComputerGuy
      @MichaelTheComputerGuy  6 років тому

      That's a 3.5 inch hard drive. You can make it 2.5 inch hard drive, or ssd fit in just about every computer.

  • @SK-nn2tf
    @SK-nn2tf 4 роки тому

    Hi...just watched your video...nice one....
    I too have similar model HP PAVILION 23 f202in.
    I am from India, and my All In One PC is dead, due to some surge and light issue my PC suddenly switched off and never turned on. Sent for diagnostic but return as it is. So what should I do now, because HP and other service repair centre refused to repair it.

    • @MichaelTheComputerGuy
      @MichaelTheComputerGuy  4 роки тому

      Find a place to repair the motherboard or try getting a replacement motherboard.

    • @SK-nn2tf
      @SK-nn2tf 4 роки тому

      @@MichaelTheComputerGuy Thanks for replying...I just emailed you...pls do read and reply me..

  • @LazyBoss254
    @LazyBoss254 4 роки тому

    Why did it burn??

    • @MichaelTheComputerGuy
      @MichaelTheComputerGuy  4 роки тому

      I'm thinking there was a breakdown in the plastics separating the wires and then shorted together.

  • @sirr-kennetht.v.9259
    @sirr-kennetht.v.9259 5 років тому

    Whete can i find this piece

    • @MichaelTheComputerGuy
      @MichaelTheComputerGuy  5 років тому +1

      I found it by doing a search on Google for the model number of this computer and the words service manual. You can download the service manual from HP and in it there is a list of all the parts in the computer including the part numbers. I then took that part number to eBay, searched for it and found it.

    • @hamoowaseem1776
      @hamoowaseem1776 2 роки тому

      I need to know hdd sata connection part number.. I have hp pavilion 23 all-in-one f270

  • @visheshgupta695
    @visheshgupta695 4 роки тому

    My hard drive is producing clicking sound and show this error. Please help me sir.

    • @MichaelTheComputerGuy
      @MichaelTheComputerGuy  4 роки тому

      I dont see the error.

    • @visheshgupta695
      @visheshgupta695 4 роки тому

      @@MichaelTheComputerGuyPXE E61 MEDIA TEST FAILURE, CHECK CABLE ERROR : BOOT DISK NOT FOUND OR BOOT DISK IS FAILED

  • @rindershow212
    @rindershow212 5 років тому

    i always wondered about repair shops and how they handle customers stuff. this dude lay the computer face down on the table with no protection between. the customer gets product back with scratched bezel . smh

    • @MichaelTheComputerGuy
      @MichaelTheComputerGuy  5 років тому

      The table is pretty scratched up but is not hard enough to scratch any plastic. I have laid hundreds of computers on that table. None of them have been scratched.

    • @rindershow212
      @rindershow212 5 років тому +1

      @@MichaelTheComputerGuy Ok while you might think you know it all im sorry to break it to you man,but you cant redefine the laws of "friction " while the table may be smooth as you think it is still abrasive! Why dont you push around the computer while its face down on the table and see what happens. Its friction and will still leave swirl marks or light scratches that you may or may not see. I will not let you fix my product if I knew this is how you handle customer's stuff. It takes nothing for you to place a microfiber cloth or towel and lay the pc on that. Why risk it? This is what a professional would do.
      Years ago I called Panasonic for repairs on my $3000 tv. And they came to pick it up for repairs. Then 4days later take brought it back to me and when I saw it the entire bezel of the tv was scratched up!!! Man I was raged!!! I called Panasonic back and they sent out a tech the 3rd day with a new bezel that he replaced on site(at my house).I watched him lay a towel on the floor and went to work on the tv. Now I'm 100% sure the repair guys did not lay the tv on a table or floor the first time but the bezel was still scratched!! So I'm sure after my case they will address the issue in that department how to handle things better. . I'm not here to bash you I'm just here to give you a little insight of things you can change. Get you a piece of fabric to lay on the table is all I'm saying.
      Good luck.

    • @MichaelTheComputerGuy
      @MichaelTheComputerGuy  5 років тому

      @@rindershow212 Hundreds of computers and no scratches.