Etsy BANNED ME FOR LIFE!?
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- Опубліковано 18 вер 2024
- In this video I talk about why Etsy banned me from their platform and shut down my Etsy store. Plus I talk a bit about how their support team completely ignored me and wouldn't help resolve the issue at all!
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Thanks for watching! I'll still be making Etsy content, I still have a ton of valuable content to help you guys grow your stores, so feel free to ask any questions in the comments and I may use them for a future video!
Although I have just started researching ETSY, I still find it odd that there are so many people who get banned and suspended. The reason is because almost everyone is shocked and has no clue as to why it happened to them. And then Etsy doesn’t reply or give reasonings to anyone until weeks later. I think Etsy needs to get their crap in order.
I agree!! Their support is known for being terrible, but it still surprised when they shut me down and completely cut off communication with me. Definitely a weird way to go about treating sellers!
I just got permanently suspended and I dont even know why, and im a buyer, not a seller 💀I bought an account for a game, so that might be it?
Truly -- it seems like it's actually impossible to have an Etsy store? In all seriousness. It's anecdotal, I know, but 100% of the people I know (including UA-camrs I don't know personally) have been shutdown within 3 months of opening, when they have done nothing wrong. I don't know a single store that hasn't had this problem in one way or another. It seems like Etsy is just taking people's fees and then fucking off with them? (But, wouldn't it make more financial sense for them to keep the stores open? 'm so confused...)
they should be sued..
They are Garbage! I have had enough of them! They need to go out of business! I am a Vendor/Retailer of Die-cast and Plastic Models. They claim that I cannot be posted on their platform! Because I don't make the items! Every-time I try to correct it to their standards they knock off whatever item I post! I don't make or produce these models I retailer them thru wholesalers that I purchase the models are from! Meanwhile they over charge for fees and fees on top of fees! Again let me remind you they're are other sellers on there that sell die-cast and plastic model kits and they don't make them either!
I made an etsy account the other week and researched legalities and rules to make sure I followed it correctly and then the next day after uploading my products I was banned! They will not say why either and I am not allowed to make any other accounts! It's absolute madness.
Oh wow. You reached out and they confirmed the ban? I’ve heard about a ton of people getting new accounts banned, but then you can just reach out to Etsy and they’ll confirm some things and open it back up. So if you didn’t already reach out then I definitely would!
@@murrietagarciamisael9560 you got nothing to be scared off I just got mine account unbanned all thanks to Gig_Techz
True same happened to me
Why did you get banned ? good luck
Same here🤦🏾♂️,it’s just crazy and so awkward why they ban people out of the blues and without giving you a genuine reason.I had just uploaded my first product and went to sleep hoping i would blow up overnight 😅and next i woke to an email saying my account was permanently suspended and after one appeal they still didn’t give me a reason up to date
I never even sold anything! My shop was not even active yet . I was still getting some print on demand stuff on printify with my own quotes and I was permanently banned. I asked for details and they said "they can't disclose the details of the internal review". This is the greatest joke of the century.
I hear about accounts getting closed before selling anything pretty often. Usually they just need to review something and they’ll get you back up and running. I’d try to reach out again and see if you can get someone else to help you out!
Unless maybe some of your listings were copyright items, they’ll take you down quick if you’re a brand new seller and trying to sell copyright stuff
The same thing just happened to my Etsy shop. 13 years old and I sell custom engraved items - no copyright designs like Disney stuff, not POD, no dropshipping, etc. Just items I engrave to order. Great sales, $15k to $20k a month with several Etsy bestsellers. No notice, no email - just suspended and like the video, I only knew because I went to ship orders and couldn't purchase labels via Etsy. Best part is, Etsy is still charging me daily for ad clicks, even though NO LISTINGS ARE ACTIVE. WT actual F is that about? I've filed an appeal but not holding my breath. I'm going to Amazon and Goimagine and reopening my own online store. Screw Etsy.
The same thing happened to me on Ebay. They are holding over $3,400 and I have to wait until the money hits my states unclaimed funds. That can take years. No explanation and no more customer service after they told me that money will not be available until it hits unclaimed funds. I feel your pain Brotha. It seems like all these issues started happening when they switched to their new payment partners Ayden.
That’s insane! I didn’t hear anything directly from Etsy, but from what I read online they hold funds for 6 months when accounts are closed. 6 months sucks, but waiting years is wild. These companies are so careless sometimes, it sucks!
My friend you need to talk to a Lawyer This Company needs to be shut down! I can't believe they are holding your money! That's disgusting!
never leave any money on etsy. get paid daily is rule #1
Sorry to hear that and thank you for your insight video. I am in the same boat .Etsy deactivated my account .
Yours is one of many horrible stories of how media corporations fail to service the businesses they get rich from. It would be extremely helpful if you gave the audience some ideas as to what you think might be the cause for the suspension. What might be factors that put sellers in jeopardy. I will watch your other Etsy video next, but it would be nice to see a short series on the steps you took and the products you found successful with that store.
Good luck on the next endeavor and looking forward to seeing more.
Yes it is! Etsy is known for their terrible customer service, but it’s still sad every time you see somebody shut down like that.
And I will absolutely put out videos pretty soon showing how I found successful items, I have a few methods that worked really well for me. Thank you for the suggestions, I appreciate it!
I also got permanently suspended from Etsy mid last year. I’d only ever sold one original drawing in 2 years. They cited 4 reasons, non of which made sense (eg. my things weren’t handmade. All my things were my drawings or paintings.) I submitted many claims and got no help. It’s like a ‘too bad so sad’ situation. I feel your pain.
@Billysong_ selling? I’ve never looked into it
They never send those emails trust me. Etsy is lying alot. Im waiting for weeks allready xD
@@malindasueangel uhu
Same! Banned for life. No explanation. Only had the store for a couple of months, was just starting to convert views to sales. Stupid policy.
The real question is how can we get that built in audience like etsy
Yup. The inside guys at etsy will ban sellers, if it competes with their friends. It does not matter if it is illegal or legit. We did a deep dive into etsy, and for example: they allow some people to sell cannabis seeds, then they will ban others. But it doesn't stop there. They allow actual marijuana flower to be sold on their platform which is a federal crime (this is okay with etsy) , but do not attempt to compete with them. This is a true and extreme example. If you do not have friends on the inside of etsy, you loose, you are just competition and if you are competition, you will be banned. Etsy works just like a cartel does. Until real life catches up with them. Fuck etsy.
I don't understand why they are not getting sued!
Its been a year but youtube recomended this vid to me. I got my perm suspended account back and made videos on how i did it. Might be worth a try i can tell you are real and feel your good vibes
I wish I had seen this video first. The tackiness of it is unreal. They sent an email to every one of my customers who had an open order telling them I was no longer selling on Etsy. This is how I found out I was banned. They made it sound like I wasn't going to fulfill the orders. So my customers started messaging me to see if they were going to get their items. No warning at all.
This is messed up man. This makes NOT wanna start selling on Etsy even tho I’ve been looking into it heavily.
It’s a good/easy source of income, you just gotta be real careful and make sure you play by their rules! I’d still recommend it, just be careful what you list so they don’t have any reason whatsoever to take you down!
@@JseBck no... dont do it
Their customer service is nothing short of terrible, sometimes nonexistent. Really not reliable.
My shop is suspended with NO explanation from Etsy! They never sent me an email either!
My shop doesn’t have any listings either…
There was a balance due of $0.20 but my debit card is on auto draft and they failed to charge my card!
It feels love I’ve been cut off at the kneecaps before I even got started! SCREW Etsy!
The buy opened a case saying the item didn’t arrive after it was delivered to her, and she opened a case and requested a refund. Etsy granted her a refund and suspended my account.
I tried to contact Etsy they asked me to file an appeal and said that a specialist will look into my case but they emailed back within 20 mins saying my account is permanently suspended for violating Etsy’s Terms of Use.
I don’t know what to do I have all the documents / pictures to prove that The item was delivered to the buyer within the estimated delivery time.
Now it says my account is “permanently suspended” does that mean I’ll never get it back no matter what I do? I think it is so unfair and mean to me. :(
were you able to get back your account . i have a same msg and same case. Now they close my account .
Etsy suspended my store a month ago after 4 years! I had 5,000 sales with 1,500 good review! I will never sell on etsy any more !!!
I survived on Etsy for like 30 minutes xD it was kinda my own fault tho i placed a star wars 3d print that i created myself and blurred/censored the logo but apparently that's not enough. i think this was the issue but so far no confirmation about it from Etsy or a email explaining why. even when the most sold 3d prints on Etsy ar actually star wars logos they ban new sellers trying to sell stuff like this.
I'm so sorry for you, I got permanently banned too and it was my main source of income (I had 98% good reviews, 30K sales but received a few complaints in the same week so they decided to ban me. Like you customer service didn't help. Etsy has also banned all my family members eventhough their shop didn't receive any complaint. Just because we live under the same roof. My boyfriend offered to let me open an account with their identity. Do you know how I could make sure his account doesn't get suspended too? Like a VPN or anything? I just want to be extra cautious.
I’m so sorry Lea, I never got a notification about your comment!
Have you tried the new account yet? I’ve also been looking into this. From what I can tell you just need a new bank account, and then a different IP address. Some people have seemingly had success just using a new account on their computer, but I’m scared to try that. Haha. I’m considering getting a separate cheap laptop and maybe using the hotspot from my phone for Wifi
@@JseBck No problem ! Thanks for responding :) No, I haven't tried that yet. I'm scared too ahah. My sister tried it though and for her it works so far (she got banned to because we used the same IP address) with a new computer a new phone and a new phone number.
Hi, I’ve got the same issue. Although I’m a new seller. Just started and got banned in my first month with no explanation. My boyfriend wants to start an Etsy shop but live under the same roof and I’m afraid that he will get banned too. I would like to ask if you’ve managed to figure out this problem and the shop works using boyfriends identity? I will appreciate any help)
@@jekaterinapetunova2211 we haven’t tried yet but don’t worry, even if they ban our boyfriends, they will just need to say they don’t know us and they just moved in this jome
@@jekaterinapetunova2211 Hello ! Update, my boyfriend's shop has been working for 2 weeks without any problem. He works from the flat where I used to work but uses his phone connection. He stopped using our wifi.
I have received this message in less than 3 minutes after filing an appeal. Obviously it's some sort of automation that is causing this mess. The sad part is that once you get banned, there's nothing you can do.
"While we’re unable to disclose our internal review criteria or discuss your account status further, if you have questions related to your Payment Account please review Etsy’s Payments Policy.
We’re unable to reconsider this decision and can no longer respond to further messages about your account status".
I wonder how much money is Etsy making with these deactivated accounts....
Hi! I have 3 shops on Etsy and one of the shops has just been suspended, does that mean the other 2 shops will be closed in the next few days? Thank you.
Did your other shops get suspended?
@@jadeancullen no
how did you avoid that, my shop got suspended and a week later my other one did
@@jerryhehe I emailed them and explained. They understood and now everything is ok, my store is functional, thank God.
"i don''t know why i was banned"
"one of my listing got taken down for a copyright strike"
There it is lmao.
There's people out there with 20+ copyright strikes with their account still active. Etsy doesn't outline a clear amount of "allowed" violations but you can definitely get some without having your account removed.
LOL they did the same shit to me, its crazy as fuck. How can they legally do this!? theyre holding my money and closed my store for no reason. Its fucking nuts.
So there no way you can get back on?? I have also been banned like this. Any account i make instantly is permanetly suspended.. i suspect they have my ip address. I want to try a VPN..but not sure it will work due to my name and address.. do you know if it will work?
Yeah unfortunately any new account you make will get suspended. You’ll need to make an account with someone else’s social and I’ve also heard if you connect to the same Wifi they’ll suspend you too, so you’ll need to use a mobile device using cellular service, or a different wifi network
@@JseBck yes they also closed my wifes account who was using same wifi..so they must now blocked our ip address. I wonder if our postal address is blocked too. I am in the UK so we dong need to provide social number
Research blackhat strats
Selling on Etsy is like building a home on a swamp.
That is exactly what it’s like
Yup, Etsy sucks
It also banned me with no reasons with just only one reply told me I cannot get the reason….
So don’t sell on Etsy
@@malindasueangel is this fake or real. You post this kinds of msg most places
Definitely fake. I try to delete and report those comments whenever I see them
When you originally appealed the suspension, did they ever send you another email saying the appeal failed and the suspension was upheld?
Maybe Etsy has had its time and the way of the future is going it alone. These marketplaces and Etsy in particular have shown they don't care about their sellers by the way they treat them.
yea its a shame tho cause you can get a lot of sales with 0 ad spend, it was a good platform in that respect
They seem to have a standard copy and paste reply. I've received the exact same email several times for different accounts all of which have been shut down with no explanation.
Just yesterday I found out I was suspended, I put in appeal , it moved to banned and within 24 hrs permanently banned . I have no idea why. It feels just horrible and to not know why . I buy the majority of my beads for my handmade items from Etsy so that was shut down . Nobody will answer me.
I will respectfully warn people about this and to think twice before using or opening shop
It’s a terrible feeling! I’m sorry it happened to you! If there wasn’t any copyright items in your shop or anything like that then I’d try to contact them any way possible to see if they’ll bring it back. After 7-8 months I got ahold of them by emailing legal@etsy.com, maybe that will work for you
Support system doesn't respond to tickets, all they do is send automated replies and then ignore gou forever.
You should hit me up for a quick unban and a permanent recovery.
Hey! Thank you for the advice of trying the “legal” email address. Can I ask, what did you email them exactly? Just asking about your account? Did you write how upset you were and how they took your money (for fees and whatnot) and didn’t provide a service? Anything like that? Thanks so much!
May I know how is your resolution for the permanent suspension ban?
etsy sucks they lost customers and me as a seller hope they keep doing what they do so they end up with 0 clients
If you want to know why your Etsy store was shut down, maybe share some of the designs. Probably copyright infringement? That's the number 1 reason for Etsy store closures.
U get 3 copyright strikes. Not banned out of the blue
@@metrobar3367 depends how many copyright infringement items you have in your store. I've seen so many posts regarding this matter and when you finally see the store it's all IP
Or how can we get another Etsy type made
How do I know if it’s permanent or not ?
Walmart seller support is just as bad. I set up an account and was going through the process of setting up my store info and it kept telling me that my tin info was wrong which is the same info i have used for every other platform and havent ever had a problem, after i submitted my company info they disabled my account and said that my application had been denied but gave zero explanation of why. I created a second account so i could get in contact with support thinking i had messed up my federal tin information and after giving them a copy of my irs papers they disabled my second account and once again didnt give any explaination why, so i sent an appeal asking why and i got the generic your business doesnt meet our requirements...like, what requirements exactly?
Same thing happened to me..but they started refuning customers and charging me even tho they got my items..now I have a negative balance. Do u know anything about this
That’s wild! I know they refund customers if customers reach out and ask. So those customers must’ve asked for a refund. They refunded 4-5 of my customers but most of them stayed. Only way I could get in touch with Etsy was by emailing their legal team from a different email address not associated with my account. Try that!
@@JseBckThe same thing happened to me. Right I now I have around $8500 on reserve but Etsy is refunding the customers one by one. And my shop was new lots of my packages are on the way. All of them has tracking number.
The weird thing is I never get any money for these orders! There was only one day to release my reserve! It is shocking and not ethical at all.
That’s crazy! This is the worst time of the year for that to happen too.
They refunded a few of my orders, but I believe it was only if the customer asked. I think some customers probably check your store and see that it’s gone so they panic and request a refund. They shouldn’t refund all the orders though.
I read online that they release your money after 6 months, but once almost 8 months went by I still didn’t get it so I reached out to their legal team (legal@etsy.com I think) and “magically” the money was sent to me the next day.
i doubt you will ever see that reserve
Been suspended 5 times now. No explanation, nothing. Oops, I mean 6.
Did you get your uphold funds after the 6 months?
that can happen , if you want we can work out together in partnership using my second Etsy shop and play safe ? i am in texas usa
so what did you do?
Did you ever appeal via the website and get your account back?
Yeah I tried they just told me I can’t appeal. Never got the account back
I hate etsy
Did you try to appeal?
Yes of course, several times, they just ignore it!
@@JseBck Someone said in one of the groups I'm in, to email them every day until you get a response. I guess they had a strategy of a numbers game. Where eventually someone will help them. I'm not sure how well it works, but I will be trying this myself, as well. I wish you good luck with the decision you choose.
@@JseBck I wanted to add that hers said permanently banned as well. She couldn't sell or buy. I just checked and she got her shop back.
I have the exact same story. Crazy , they have 2k of mine they will not give me
It’s crazy. How long has it been?