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The World’s Best Delivery Service? Lunch in Mumbai

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  • Опубліковано 22 лип 2017
  • With a population of over 18 million people, Mumbai is one of the world’s largest megalopolises. To put it mildly, the city can be unpredictable. But amid the chaos, Mumbai has one thing that is nearly 100 percent reliable: your lunch delivery. The dabbawalas of Mumbai are an institution. Dabbawalas deliver homemade lunches to workers across Mumbai-nearly 200,000 of them per day. Crisscrossing side streets on bikes, balancing trays that weight almost 150 pounds on their heads, this group of 5,000 men helps define the city. But it’s not just the staggering quantity or exhaustive work that sets these guys apart; their 99.9% delivery accuracy and incredible efficiency is the envy of delivery services the world over. Anything for a warm meal, amiright?
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КОМЕНТАРІ • 2,1 тис.

  • @ginahtran1210
    @ginahtran1210 7 років тому +4673

    Man, so much respect for these men. They work so hard.

    • @Nihalmoneymaker
      @Nihalmoneymaker 7 років тому +63

      ginah tran ikr and when a women does something people are like independent women. Women can do everything a man can do etc etc. It's sad when hard working men like these gets no appreciation.

    • @Jlin1023
      @Jlin1023 6 років тому +25

      PietreADI srs fuk u

    • @MohammedAli-qr3om
      @MohammedAli-qr3om 6 років тому

      they have to, they have expenses lool smh

    • @reena__barretto2133
      @reena__barretto2133 6 років тому +1

      PietreAD

    • @reena__barretto2133
      @reena__barretto2133 6 років тому +2

      PietreADI fuck u

  • @clowdfish
    @clowdfish 4 роки тому +926

    Amazon: we got the best delivery system..
    Dabbawala: hold my dabba.. :3

  • @ghosty3126
    @ghosty3126 7 років тому +4790

    Ten times better than buzzfeed

    • @AbhiCrux
      @AbhiCrux 6 років тому +203

      BuzzFeed is propaganda machine.

    • @valied8131
      @valied8131 6 років тому +64

      The netizens have deemed BuzzFeed as cancer. I'll go out on a limb and say cancer seems more forgiving in this era

    • @imakevideos5377
      @imakevideos5377 5 років тому +27

      Jakedoesgaming you mean 2 trillion times better and more productive

    • @Stale_Buns
      @Stale_Buns 5 років тому +47

      Buzzfeed is run by fucking feminists

    • @mrluigi9923
      @mrluigi9923 5 років тому +3

      better than maccas drive thru,lol

  • @Raez_XL
    @Raez_XL 5 років тому +369

    Delivery accuracy is better than Amazon

  • @clarizzi
    @clarizzi 7 років тому +2263

    There's a movie about this. Well, not really about it, but the lunch delivering is a big part of the plot. I think it's called The Lunchbox, and I had a lot of fun watching it. Totally recommend.

    • @kvnlmn
      @kvnlmn 7 років тому +32

      love that movie!

    • @angelinajoanie
      @angelinajoanie 7 років тому +11

      great movie!

    • @rexzuydo250
      @rexzuydo250 7 років тому +5

      the lunchbox namewof the movie

    • @Conundroy
      @Conundroy 7 років тому +1

      Clara Fedrizzi Is that a Chinese's movie?

    • @clarizzi
      @clarizzi 7 років тому +1

      kiki9619 yes, that one

  • @radhikapatil1986
    @radhikapatil1986 7 років тому +1972

    To all the people who are asking why not take lunch with you? In mumbai you have to commute a lot and offices start at either 9 or 10 and to reach there you have to leave at 7 or 8 depending where you live . Lunch time is between 1 to 2 pm . Now imagine making lunch so early in morning and carrying it in humid weather for hours . It doesn't stay fresh. That's why lunch is delivered like this. Most Indians like eating fresh food. No weekly food prep here. No freezer lunches and no microwave dinners.

    • @ratulxy
      @ratulxy 6 років тому +140

      "Most Indians like eating fresh food." Quote if the century :D. Other people dislike fresh food, so typical of them.

    • @sufiyantirmizi5779
      @sufiyantirmizi5779 6 років тому +6

      radhikapatil1986 wait why do they have to carry it? Do they walk to work?

    • @nikkethmuralidharan1846
      @nikkethmuralidharan1846 6 років тому +77

      in Mumbai people don't walk much. they quick march or jog so

    • @Swaygooy
      @Swaygooy 6 років тому +44

      It’s doesn’t lose its freshness riding around in the heat all morning?

    • @ShangZilla
      @ShangZilla 5 років тому +47

      You haven't invented refrigerators in India?

  • @TheSupertoneify
    @TheSupertoneify 7 років тому +2168

    1.Indian food takes time to prepare and is a bit tiring
    2. A single commute to workplace is generally around 1.5 hours and work hours usually start from 8:00 AM
    3. Someone else in the family prepares the food.
    Does this answer your question ?
    If yes don't scroll below. Else : do whatever you want..but you were warned

    • @arcy63
      @arcy63 7 років тому +104

      More like It's the freshly cooked food that theyre after.. this is not everyone in Mumbai.. but those people who have someone at home who will make them lunch and snacks fresh , use this service... its actually not at all about the space. It's not really cattle cars there is a reservation system and some of the trains( locals that function for very small distances and for a few minutes are crowded ) .. I've been living in India(mumbai ) for two years now. It's just the fresh hot food. Another important factor is that Indian food is elaborate.. keeping things in a lunch pail for 4-6 hours can damage its texture , consistency taste and in the hot and humid weather here might even go bad in the summer by the evening. Plus its not that the women cook for the men , men are the sole breadwinners, there are people who run small scale businesses of preparing home made meals for these working men and women.

    • @TheSupertoneify
      @TheSupertoneify 7 років тому +40

      My comment was a response to many people asking about why they cant prepare food on their own. But yeah you also make valid points.

    • @yashsalvi7196
      @yashsalvi7196 6 років тому +4

      Hendra Gunawan stfu

    • @KLaClubbers
      @KLaClubbers 6 років тому +3

      Hendra Gunawan why so rude

    • @spastikman
      @spastikman 6 років тому +8

      Thank you. I was so confused by this video because of this. This clears it up.

  • @son-gt
    @son-gt 7 років тому +814

    the accuracy of delivering was 99.99 until topgear visited india &
    Richard messed it 😂

  • @bonialvarez7532
    @bonialvarez7532 5 років тому +164

    Your train might be late, your power might go out. But Damn it, your lunch will be on time

    • @vintagerock547
      @vintagerock547 3 роки тому +7

      Correct. That is what they said in the video

    • @AssBlasster
      @AssBlasster 2 роки тому +1

      They got their priorities right in Mumbai!

  • @mingdynastytv6245
    @mingdynastytv6245 5 років тому +94

    I remember the movie "The Lunchbox". Glad that I watch it on our tv here in the Philippines. 10/10!

    • @Anonymous-qg8nn
      @Anonymous-qg8nn 3 роки тому +3

      Is this Irfan Khan's movie

    • @arpitrathod623
      @arpitrathod623 3 роки тому +1

      @@Anonymous-qg8nn yess

    • @user-ty1ul4ug6x
      @user-ty1ul4ug6x 3 роки тому +3

      @@Anonymous-qg8nn he died last year , unfortunately , after all these amazing movies , his last one was trash

    • @aniquahfaiz9036
      @aniquahfaiz9036 3 роки тому +1

      just watched it, so good!!!

    • @angelinajoanie
      @angelinajoanie 2 місяці тому

      Loved that movie!!❤❤❤

  • @tenzingdhaselbhutia7753
    @tenzingdhaselbhutia7753 5 років тому +82

    Respect always for hardworking people 😍Incredible India❤️

  • @MAUTxxx
    @MAUTxxx 7 років тому +287

    Damn, they don't use the GPS and still can deliver it accurately? Crazy

    • @sauravkong
      @sauravkong 4 роки тому +31

      They know their cities , streets and each homes

    • @kla2552
      @kla2552 4 роки тому +8

      there a documentry. those are regular or long term customer

    • @gamingthe81
      @gamingthe81 4 роки тому +10

      The know the streets and houses and blocks like the palm of their hand, this system predates the internet era

    • @ankanmaiti9864
      @ankanmaiti9864 4 роки тому +6

      It's all coded. Every address has a complex coding on the boxes which helps them to transfer without any error.

    • @Moondustsmellsfunny
      @Moondustsmellsfunny 3 роки тому +1

      Americans rely too heavily on GPSs, other countries know roads and locations by heart

  • @mello-imp5817
    @mello-imp5817 7 років тому +795

    Guys, this is just so the people can have it warm and fresh, seriously, that's better than from a microwave

    • @edr.2642
      @edr.2642 6 років тому +5

      Jyushi Sushi yes I get that but with all those work that probably atleast 2hours in delivery. If you leave home at 6am and break lunchtime at 12 thats only few hours difference lol. But hey its fine its their thing I dont disagree

    • @DV-zv4ox
      @DV-zv4ox 6 років тому +3

      And probably full of bugs and germs too. Mmm.. diarrhea!

    • @someshredkar4253
      @someshredkar4253 6 років тому +20

      +Daniel Ha ha home cooked food does not give diarrhoea in India may be in your country.

    • @claudiav2222
      @claudiav2222 5 років тому +12

      @@DV-zv4ox lol , i think home cooking by mother is better than fast food
      Because your mom buy the best and fresh ingredient
      But some restaurant and fast food maybe buy cheap frozen food for profit
      Maybe U get diarrea because u eat too much chili or spicy food

    • @SODA_BURST
      @SODA_BURST 4 роки тому +1

      @@claudiav2222 food is food, everything you eat gives you the shits

  • @MavicityHerself
    @MavicityHerself 7 років тому +289

    I love how non-locals are so confused by this practice. :) A warm meal made with fresh produce by someone who cares about you delivered through a system that is efficient and employs thousands of people versus a plastic wrapped microwaved sandwich from a vendomachine.
    At first, I got confused, too, being not from Mumbai. But the comfort and nutrition from home cooked meals? I'd pay someone to fetch lunch from my mom's house, too.

    • @oscarrico9193
      @oscarrico9193 Рік тому +12

      Just take your lunch with you to work

    • @thermalkermit5864
      @thermalkermit5864 Рік тому +4

      @@oscarrico9193 what if you're in a rush, then u miss your lunchbox, these situations are common in a place like Mumbai, so dabbawala's are popular.

    • @SungazerDNB
      @SungazerDNB Рік тому +1

      @@thermalkermit5864 I can see how it works. You forget to bring food, and pay someone to get it from your mother.

    • @thermalkermit5864
      @thermalkermit5864 Рік тому

      @@SungazerDNB yes , cus people like the food made from home

    • @Kathakathan11
      @Kathakathan11 Рік тому

      @@SungazerDNByes not just mother, also your wife or sister. It’s better to eat good food than some palm oil fats food Shiya

  • @CesarMartinez-wi7wc
    @CesarMartinez-wi7wc 4 роки тому +52

    World : Ends
    Dabba : Heres your lunch sir.

  • @TheGirlInSneakers
    @TheGirlInSneakers 7 років тому +1767

    Wow, some comments are just pure ignorant. Just because some people didn't bring their lunch to work doesn't mean they're lazy or weird or some of you even called it idiotic. Well, I'm sorry if some cultures and ways of life are bizarre and different from your amazing and efficient way of life. Props to you.

    • @Mukeshmiktecrep
      @Mukeshmiktecrep 6 років тому +38

      Due to so much work the family is not able to prepare lunch before the person leaves the home to work, that's why it also reduces the pressure of preparing lunch on time from wife.
      The lunch reaches on Lunch time.

    • @theofficialexpert
      @theofficialexpert 6 років тому +2

      ua-cam.com/video/jOVaDhYROVA/v-deo.html The wife makes the meal it all makes since now!

    • @clipmashups2997
      @clipmashups2997 5 років тому +8

      Well in some areas of the world where the climate is hot food usually get spoiled easily in my familys province if you leave food for 6 hours it’ll get spoiled. So imagine if their office hours is at 7 am and they cook their food at six am and it is only at 12 nn that they’ll eat it, then their food may get spoiled. Well for those who work in big companies where offices are air condition their food wont get spoiled but for those small establishment it’ll be a different story

    • @pebbleman721
      @pebbleman721 5 років тому

      @shalom1948hellyeah you're reading way too much into this

    • @changolini
      @changolini 5 років тому +1

      Let me guess their all westerners

  • @chaver19xx
    @chaver19xx 4 роки тому +81

    They are so hardworking, just imagine the weight of those foods and the painstaking transpo plus the heat, goodness. ❤ You guys are amazing

    • @ronakdash5778
      @ronakdash5778 4 роки тому +2

      sometimes it weighs over 75kgs , but a job is a job !

  • @stanirelandbig
    @stanirelandbig 5 років тому +592

    I love India , even when its hard to explain , the system works . I wish I could have a fella show up with a great meal from my wife at lunch time , it would make me feel appreciated and loved , knowing it came from family, if I went and grabbed a soup and sandwich , I would feel lonely and disconnected. angry at work as they take time away from family . Sometimes western ways are not the best
    In Australia , the outback , I had a cookee prepare my daily ration the night before , it was good . However I drove a tractor for 16 to 18 hours a day very lonely job . After school the bosses kids wanted a ride in large tractor , bosses wife liked me being nice to kids , as she picked up kids , also bringing me todays lunch , the boss was glad I was keeping his wife happy. I was happy to feel part of family. Same thing

    • @Mahesh-vk5zj
      @Mahesh-vk5zj 5 років тому +17

      Keep hustling man

    • @Ray-ce4sn
      @Ray-ce4sn 5 років тому +28

      keep up the effort, mate! You might get the wife, inheritance and maybe... the kids if you like it.

    • @OtisAdonisChad
      @OtisAdonisChad 5 років тому +4

      The most honest comment man. The feminists might not like your comments and here in India too the leftist communist feminist would attack traditions and customs as patriarchal and club the good bad ugly together under one light spreading negatively and hate destroying our India ways of living. Women being home makers just need some laws that protect and ensure rights as giving them employment benefits or salary sharing or minimum support money so that they get freedom to do apart from cooking cleaning and kids. Sadly most women cannot find time for anything especially after kids and husband need catering. These are the negative sides to the scenario but not necessarily unhappy situations depends on how needs and greeds and ambitions are managed.

    • @treepeenbawlz1934
      @treepeenbawlz1934 4 роки тому +8

      I kept my boss’s wife happy too. She rode my tractor everyday I tell ya

    • @belajadevotchka2
      @belajadevotchka2 4 роки тому +8

      American wife married to a Russian man, here. I am pro-traditional marriage and roles and despise the cancer called Western feminism. My husband works, I have recently had to reduce my work hours due to health problems, but I do make some money doing some work from home (I'm an artisan craftsman) but my most important job is that of a wife. We are, unfortunately, childless for a number of reasons and I wish I could change that, but we go on.
      One of the things that gives me most joy in life is cooking for and serving food to my hard working husband. I can say with just about absolute certainty that this provides him with a great amount of happiness, as well. There is no greater happiness than preparing meals for those you love. Even when my Dad was alive, I loved cooking for him! Just something about hardworking men enjoying something delicious, hot, and nourishing made by hands that love him really satisfies my heart. Knowing that there is a service dedicated to providing this wholesome joy to millions of Dads, husbands, grandfathers and brothers who would otherwise have a cold, lonely sandwich made by some pimple faced teenager that stands around with his hands down his pants and doesn't wash his hands after he poops, eaten off a piece of wax paper, or maybe some greasy food truck samonella salad, or who would just as soon skip lunch and wait for dinner, makes me happy.
      That there is a society that thinks it is important enough to have this service, still going strong, in this rotten world gives me hope for humanity.

  • @ganeshmaharaj324
    @ganeshmaharaj324 6 років тому +122

    for people who find this service useless...
    Most of the Indian(traditional) families do not like to consume food stored in fridges over night and have it microwaved! ( yes they do not commonly have microwaves at home) as they prepare food two times or three commonly!!
    and regarding the centralized kitchens idea...
    they are multi cultural and have a wide variety of food habits and its mostly impossible to cater what they want!
    and spice levels of each individuals is very different and the centralize kitchens can not serve every individual who have health problems and can only have or prefer specific oils and spices or items!
    and finally nothing beats food made by mom and this service lets her to make the the food in no rush!!

    • @saniyadeogaonkar8002
      @saniyadeogaonkar8002 3 роки тому +3

      That's true! And it also provides employment to people.

    • @ulisesr614
      @ulisesr614 2 роки тому +1

      But I’m single & live alone

    • @kalburry0954
      @kalburry0954 2 роки тому

      @@ulisesr614 maybe try bonding with neighbours or ur friends parents, it's pretty common in India to have such good anuties

    • @MahiMahi-yu5jo
      @MahiMahi-yu5jo 2 роки тому +1

      Not to mention eating out is expensive in India. It's not like the West where you get packaged junk at rates cheaper than food prepared in the kitchen.

    • @Kathakathan11
      @Kathakathan11 Рік тому

      @@ulisesr614you can order from tiffin service too.

  • @jaridkeen123
    @jaridkeen123 5 років тому +282

    That is really cool actually, i wonder if they could ever do something like that in America. Not exactly the same but using the same mechanics.

  • @DoitwithOA
    @DoitwithOA 7 років тому +171

    This reminds me when I was back in Africa a guy with bicycle 🚲 used to bring my lunch at school .

    • @OreoBunny123
      @OreoBunny123 6 років тому

      Was it prepared at home by a family member?

    • @pendenwangchuk2247
      @pendenwangchuk2247 5 років тому +5

      That was your cousin bro

    • @davidsan1756
      @davidsan1756 5 років тому +3

      was it because you bulleid him and he never fought back? :)

    • @ansh0133
      @ansh0133 5 років тому +1

      "Africa"?!?!?!?! Oh yes! I also loved that time I was in Europe and I used to eat European food and lived in a European town!?!?!? DA FUK! WHICH AFRICAN COUNTRY!

    • @kamasutraking666
      @kamasutraking666 5 років тому

      fuq you and afrika, go tell the jews and americans who wanna hear about em

  • @c-power8393
    @c-power8393 5 років тому +23

    Dam only 4 mistakes out of a million? But yet here in the U.S. Popeyes always get your order wrong....lol

  • @ToryuMau
    @ToryuMau 7 років тому +45

    Reminds me of the noodle delivery men of South Korea.
    These couriers are known by their iconic stainless steel heat boxes, riding a Vespa scooter.
    You could be ordering from literally anywhere in the city and they *Will* find you somehow, and miraculously not spill a single drop of soup even if you order from the top of a mountain.
    From time to time they are also referred to as "Bullet Men" since they travel so fast, although the title can sound sinister if you take it out of context.
    They are hard working, honest men... well... at least most of them are, and have nothing to do with putting people six feet under. ( Coughs nervously )

    • @znkp
      @znkp 5 років тому

      They drive scary fast on the footpath/sidewalk.

  • @macberry4048
    @macberry4048 5 років тому +11

    I love seeing how people in different countries live and do things differently

  • @asdfgMustafa
    @asdfgMustafa 7 років тому +512

    when you understand the language so you don't need the subtitles hahaha

    • @jja-m3709
      @jja-m3709 7 років тому +12

      asdfgmustafa good for you

    • @hectyboi
      @hectyboi 7 років тому +15

      question, what language do you think in? I'm bilingual, speaking English and Spanish, but because English was my first language I think in English, so do people's subconsciouses think in their first/main language?

    • @jesseruby6533
      @jesseruby6533 7 років тому +12

      I love questions like these. Typically, people think with their native language, but it is possible to switch to thinking in your secondary language if you've spent a lot of time surrounded by it. I think in both English, German, and French sometimes. Kinda hectic, but still works out.

    • @stanstantalent.5605
      @stanstantalent.5605 7 років тому +3

      asdfgmustafa I can understand it too but I still read the subtitles lol.

    • @asdfgMustafa
      @asdfgMustafa 7 років тому +4

      A1or ok i ask my self this question all the time lol! Almost all of the time i think in English rather than Hindi. I think that's because i started learning English around the age of 5 and as i started speaking more of it in daily dialogue, i also started thinking in it haha

  • @ashlin112
    @ashlin112 7 років тому +632

    Top Gear India Special

    • @shivaram.m6119
      @shivaram.m6119 7 років тому +1

      aaaa... Type "POWER DRIFT" in YTube.

    • @FrumpyDucks
      @FrumpyDucks 7 років тому +5

      race a lunchbox to the call centre 😂😂

    • @DonTeeCube
      @DonTeeCube 7 років тому +17

      top gear india special used up their mistake quota for the next 10 years lol.

    • @P.eHuron
      @P.eHuron 6 років тому

      Was looking for this comment

    • @focke_wulf4133
      @focke_wulf4133 6 років тому

      AshG yaaaaassss same

  • @kirtigupta9753
    @kirtigupta9753 3 роки тому +7

    Lunch in India is not Hamburger or Pizza. It's a proper lunch like Rice, Roti, Daal (lentil), Vegetables., Curd, Chutney etc.
    Hence u can't prepare all these within 8 am in the morning. So that's where the Dabba wallah comes in.

  • @Vasciras
    @Vasciras 5 років тому +27

    [Speaking Foreign Language]
    Beautiful translations.

  • @isaacthebrubhimself8923
    @isaacthebrubhimself8923 5 років тому +125

    I feel bad for that 1 dude who probably got his lunch stolen

  • @ab7988
    @ab7988 5 років тому +24

    Am sure now,the Indians are from outer space.

  • @expatbiker6598
    @expatbiker6598 5 років тому +22

    The whole government and private sector could learn allot when it comes to efficiency and consistency.

  • @StephaneCrichton
    @StephaneCrichton 5 років тому +8

    That's amazing, I just came here,as I just finished Dan Pink Book called When, explaining the life of Dabawallas and the importance of their job, the connection that they are making between job and home, People needing to go to work sometime before 7, which is too early for anybody in the household to prepare a fresh descent indian style Lunch. Reading it I could imagine the chaos of Mumbai but the real image is even worst that I imagine. Huge Respect

  • @noahhenderson3164
    @noahhenderson3164 7 років тому +685

    This was...shocking. 200,000 people getting their lunches from one company that runs based on using trains and bikes. Along with this they do that at all in one day with enough people to do it. With so many people, they are somehow able to have them work well enough to succeed in their deliveries. Mistakes being 0.01% as she said. This is true success in a company of I've ever seem it.
    What confuses me is why do people want their lunch delivered if they made it themself? Why not bring it to their work themselves. It doesn't seem the delivery service does anything to keep them cooled from what I've seem and heard.

    • @atharvapande1373
      @atharvapande1373 7 років тому +245

      Noah Henderson
      Well in Mumbai ,to reach your office on time people need to first catch up a train competing with almost millions of people then travel hours standing then again take up a rickshaw to reach the office.
      And then if you wait for the cooking part early morning then you are going to miss the train adding another hour.
      So people prefer dabewalas to deliver

    • @noahhenderson3164
      @noahhenderson3164 7 років тому +66

      Atharva Pande Now it makes sense. I see your point too, but I think you outlined it more in your second part. Waiting for it to be cooked. I didn't think about how it's probably easier for the women of the household if there are any to make it a little later and then have it delivered by this service. Saw a comment about it.
      I blame the fact I'm used to that gender role disappearing slowly in the states.
      I can see the rush to work being problematic too, but I would think they would also have to carry something to bring some supplies to work? Plus lunches shouldn't weigh that much? A human can only eat so much weight in a sitting.

    • @albertruiz5586
      @albertruiz5586 7 років тому +10

      Noah Henderson and there Hot Lunches for a hot ass place

    • @noahhenderson3164
      @noahhenderson3164 7 років тому +24

      Himanshu Nimbalkar I would disagree. A company is a commercial business. A business is someone's regular occupation.

    • @cozyfire13
      @cozyfire13 7 років тому +51

      Eh at least it provides these men livelihood I mean making a business out of what other people don't want to do or find a hassle is a great concept

  • @arcy63
    @arcy63 7 років тому +43

    It's the freshly cooked food that theyre after.. this is not everyone in Mumbai.. but those people who have someone at home who will make them lunch and snacks fresh , use this service... its actually not at all about the space. It's not really cattle cars there is a reservation system and some of the trains( locals that function for very small distances and for a few minutes are crowded ) .. I've been living in India(mumbai ) for two years now. It's just the fresh hot food. Another important factor is that Indian food is elaborate.. keeping things in a lunch pail for 4-6 hours can damage its texture , consistency taste and in the hot and humid weather here might even go bad in the summer by the evening. Plus its not that the women cook for the men , men are the sole breadwinners, there are people who run small scale businesses of preparing home made meals for these working men and women.

  • @lilsyevasifuentes7628
    @lilsyevasifuentes7628 5 років тому +33

    This is so interesting. I wish I could wat lunch from home. This reminds me of a girl I used to work with. Her father always brought her food just made by her mother. They live close to the office and her old man used to arrive on his bycicle. What a luxury.

  • @karmacanquints4222
    @karmacanquints4222 5 років тому +149

    I hope some random Japanese mangaka sees this and make into manga. Then, make into anime under UFOtable studio.

  • @KudosMagazine
    @KudosMagazine 7 років тому +9

    Amazing!! 4 mistakes out a million!!!! WOW! We all can learn something from them.
    Accuracy and the value of a home cooked lunch!! Very cool story, thanks for sharing!

  • @ananyabollu8596
    @ananyabollu8596 3 роки тому +7

    I had my luch delivered like this from my second grade to 12 grade ! Let me tell u they r always on time !

  • @Boomistirr
    @Boomistirr 4 роки тому +12

    While in the US, food delivery drivers eat your food on the way.

  • @PralaynathGendaswamyF.C.S
    @PralaynathGendaswamyF.C.S 4 роки тому +53

    Fun fact about these error free operators: Most of them haven't even studied past middle school.

  • @dinl8971
    @dinl8971 7 років тому +104

    Aahh... delivery service on the lunchbox movie!

    • @encon7340
      @encon7340 7 років тому

      Dini Lee Effendy from*

    • @irfanion
      @irfanion 6 років тому

      hi Dini :)

    • @sonaliwankhade5730
      @sonaliwankhade5730 6 років тому

      mm... It is rather the movie is based on The Dabbawalas!

    • @smug8567
      @smug8567 5 років тому

      I thought it was Sack Lunch

    • @saikatbanik9359
      @saikatbanik9359 4 роки тому

      And now it's #IrfanKhan's masterpiece

  • @pratikshaprabhu3261
    @pratikshaprabhu3261 3 роки тому +4

    I could read many comment's about why dont they carry lunches with them in the morning and reheat and refrigerate it and bla bla bla. Let me get this straight: We Indians can eat re-heated and hotel food utmost for few days, after that we need fresh hot Ghar ka khana (home cooked meal) else our stomach wont count it as a meal, not even reheated one. This system is best example of management and even studied in the curriculum due to its huge accuracy and reliability. Its been there for many years n those who stay in Mumbai can only know the real need for it.

  • @andolinismic
    @andolinismic 4 роки тому +8

    Just when you are at the peak of stress in the office, a lunchbox from home arrives on your desk. Virtually connecting you and your wife who cooked it. Then you restart the other half of the day with renewed energy.
    I am not an Indian so the closest thing I had was only a tiffin service when I was there. Still it felt so warming.

  • @cheezboy5
    @cheezboy5 4 роки тому +2

    So fascinating to see what these guys can achieve without using lots of modern tech (like apps or phones), but 125 year old techniques and methods!

  • @samrusoff
    @samrusoff 7 років тому +88

    I've been interested in this system ever since I saw the Top Gear special and India. These guys are remarkably reliable, but I have to think that centralized kitchens cooking food close to where most people are working would be more efficient in terms of human labor and the energy used for cooking.

    • @rayyanali4471
      @rayyanali4471 7 років тому +21

      They're actually delivering home cooked food. As in food from the customer's home prepared by the customer's mom/wife.That's what makes it special.

    • @seigeengine
      @seigeengine 7 років тому +11

      And that's why most of the world doesn't do this.
      It's completely frivolous luxury.
      But hey, when you have a massive country filled with very poor people, you can afford to waste labour.

    • @rickyfernandes1
      @rickyfernandes1 7 років тому +4

      it is actually cheaper to get your homemade food from dabbawala,then Eat out everyday . the service cost if less then US $8 a month.

    • @sasbttrr
      @sasbttrr 7 років тому +6

      seigeengine ever been to India?.. No?
      then stfu.

    • @kiranpandiyan159
      @kiranpandiyan159 7 років тому +13

      @seigeengine at least we give them jobs that way. There is nothing wrong in it, they are very happy and proud to do it. It way better than many jobs where you just push buttons or pull levers

  • @jeo4036
    @jeo4036 5 років тому +3

    Let’s be honest these guys are
    the best human delivery people, but Korea has the best delivery network.

  • @moltenm3tal710
    @moltenm3tal710 2 роки тому +2

    I admit to taking this service for granted during my school time and now when I have to eat lunch at 4 pm or late , I finally appreciate the Dabbawala , these guys work so hard and make sure that no one works on an empty stomach , tremendous respect for these guys!

  • @rightway9433
    @rightway9433 5 років тому +2

    salute for a hardworking and reliable Indian Mumbai man.

  • @LucasTOrz
    @LucasTOrz 5 років тому +4

    These logistic is the cutest that I have ever known

  • @rr3775
    @rr3775 7 років тому +5

    India is all kinds of awesome.

  • @a3day
    @a3day 7 років тому

    My favorite narrator on this channel and one heck of a last quote about lunch being on time before the video ends. This channel brings me so much joy!

  • @AetherDreamSeeker
    @AetherDreamSeeker 6 років тому +1

    These guys are basically god tier delivery men. That level of accuracy without complex sorting and tracking tech is mind blowing.

  • @salabhsg
    @salabhsg 5 років тому +4

    Why?
    1. Home made food. Restaurant food could punch a hole in your pocket as well as in your intestine.
    2. Humid climate could ruin the food easily. Fresh food in India won't involve refrigeration and microwave.
    3. We are spending what we have in abundance for a small luxury: Human resource.
    4. An employment opportunity for a large group of people.
    5. Morning commute is pretty difficult, considering the tightly packed buses and trains. Everyone resorts to public transport. One less bag to carry could make a difference.

  • @jasperdiscovers
    @jasperdiscovers 7 років тому +4

    I had no idea, this is amazing!

  • @lyren.4652
    @lyren.4652 3 роки тому +1

    They are so much better than other delivery guys out there....

  • @anaznezzar
    @anaznezzar 6 років тому +2

    Respect to their hard work & commitment to bring lunches on time at point without any hesitation or ignorant. Real hardworking guys. ✌️

  • @unvcht5046
    @unvcht5046 6 років тому +10

    Even with a rating system and tips Uber eats have a 70% accuracy lol

  • @ryanmcdowell2326
    @ryanmcdowell2326 7 років тому +56

    why are you questioning a society of 12 mill ppl why they do or do not bring their lunch when they go? U think that food stays warm the first 4 hours then they eat?

    • @noahhenderson3164
      @noahhenderson3164 7 років тому +23

      Ryan McDowell You do realize people just want to know right. Yeah there are pricks making fun of it right away, but many people are generally curious.

    • @vaisakhnair1813
      @vaisakhnair1813 7 років тому +13

      Noah Henderson most of the people here are just talking shit even after explaining it to them

    • @seigeengine
      @seigeengine 7 років тому +1

      To be fair, I think it's kind of ridiculous. The idea of having someone bring me my lunch from my house because I can't manage to not have a fresh homecooked meal once a day would probably make me hang myself.

    • @r3dzt
      @r3dzt 7 років тому +1

      Its called ice, pretty easy to find

  • @leonachan8186
    @leonachan8186 2 роки тому +2

    So much respect for these men for what they do, but let's also recognize the millions of people who are preparing fresh lunches for their loved ones every day!

  • @Paelorian
    @Paelorian 5 років тому +2

    This video explained the "what" and most of the "how", but I had to read the comments to discover the "who" and especially the "why". There really should have been another minute explaining why this system exists and why so many workers in Mumbai prefer it to alternatives. That everyone in the comments is asking about, explaining, or looking for the rest of the story that was left out of the video proves that it they are basic, obvious questions that should have been answered in the video.

  • @vaisakhnair1813
    @vaisakhnair1813 7 років тому +84

    people cannot prepare food in the morning before they get to work, food is prepared by someon at home and then delivered. microwaved food is not as same the warm just prepared food, if you dont understand this, please carry on with your shit talking

    • @crystalelk
      @crystalelk 7 років тому +3

      Vaisakh Nair ...I see many, like myself perplexed by something so simple as this! Different cultures, customs, lifestyles! What you don't know, doesn't mean you can't learn. By great stories like this! It should be Bringing us together as a community!
      PEACE LOVE & DREAM'S!🍁
      💝🗺🌐📷🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟✔✔😉🌄🕊💞💭❣🎬

    • @HomegrownTyrone
      @HomegrownTyrone 7 років тому

      How much does it cost to deliver their food. Is it cheaper than just eating out?

    • @seigeengine
      @seigeengine 7 років тому +1

      Not being so conceited you make your partner make a home-cooked meal for you when you're not home, and then have someone else delivery your lunchbag both ways so you can have a hot homecooked meal at work, if you don't understand this, please carry on with your shit talking.

    • @Yosef9438
      @Yosef9438 7 років тому

      +Vaisakh Nair That isn't mentioned in the video, at all. Considering the audience this is intended for, it would have been important to mention that a family member made the meal fresh to be delivered. Without that context it seems completely useless.

    • @vaisakhnair1813
      @vaisakhnair1813 7 років тому +1

      HomegrownTyrone its a bit cheaper than eating out and eating out on a daily basis is not healthy either

  • @dxkhoi
    @dxkhoi 7 років тому +409

    These ignorant people have no idea what they're talking about. "bla bla take lunch with you bla bla". In Asia, we don't eat packaged bread with fake cheese and processed ham like you do. We eat freshly cooked rice, freshly steamed vegetables and freshly stewed soup. Who the hell can cook that in the morning and bring it to work? Nobody's gonna wake up at 4AM just to make lunch.
    The mother or wife will stay at home to clean, babysit, and make food (for the whole family anyway), which will then be transported by this service. Such a meal wouldn't even FIT in the microwave.

    • @pawankaliyan6010
      @pawankaliyan6010 7 років тому +29

      there you go!

    • @verycasul
      @verycasul 7 років тому +23

      especially in high density cities, where you need to go to work at 5 AM just to avoid the traffic jam

    • @DrphilUup
      @DrphilUup 7 років тому

      Khoi DX I don't understand, these guys just transport lunch for you. Who makes it?

    • @dxkhoi
      @dxkhoi 7 років тому +16

      The housekeepers (usually the mothers, wives, sisters and so on). They stay at home, clean, babysit, and make food which will then be transported by this service.

    • @cabbage4254
      @cabbage4254 7 років тому +22

      And that is the difference between the First world and a country still struggling to get people not to shit on the street.

  • @idenli1160
    @idenli1160 6 років тому +1

    This is what I call dedication, commitment and hard work!

  • @greenteadrink2603
    @greenteadrink2603 5 років тому +2

    Makes Me Happy for India to Be Proud of having Time Management🇮🇳❤🙌

  • @coreywey85
    @coreywey85 5 років тому +6

    The professor of my study course supply chain brought me here.

  • @beefalo8965
    @beefalo8965 7 років тому +9

    was about to go to sleep but gbs uploaded so sleep can wait ✨✨😊 !!

  • @saniyadeogaonkar8002
    @saniyadeogaonkar8002 3 роки тому +2

    Not even a single tiffin at wrong place. Hats off!

  • @muhammadnuzulmahfiruddin5563
    @muhammadnuzulmahfiruddin5563 5 років тому +2

    Its not about people doing their job, its about people preserve their culture

  • @pomo11223
    @pomo11223 6 років тому +3

    Pretty handy service. It helps ease lunch crowd and traffic, and avoid hot weather. Can stay air condition indoor, nap and back to work. Pretty neat stuff also help employment.
    Fresh home made lunch is good to have. You work so hard why eat microwave reheated crap.

  • @surya_de
    @surya_de 6 років тому +21

    I HV learnt from comments below that foreign people (not all) are ignorant and dumb..
    1- mother/wife cooks the food (in most cases) for her son/daughter/husband
    2-not every work place has microwave
    3-preparing both (breakfast and lunch) in the morning is a tough task in India as it takes 2 hrs for usual dishes (more time for spacial days)
    4-and in india mothers/wives are housewife(mostly) but it will not be the case same with next gen.
    5-mother/wife do this bcz they love and care for their children and husband(so home ministry is in their hands).
    6- by 11:00 -1:00(lunch time) lunch reaches the workplace trough dabbawala service
    7-dabbawala service is not used by everyone working man . and this service is not available in other parts of India (from what I have learned till now)
    And English is tough😓

    • @saurabhbanik7811
      @saurabhbanik7811 6 років тому +1

      Yup you nailed it. This service is only available in Mumbai. Because of the traffic and weird office timings.

    • @PP-vf1kx
      @PP-vf1kx 5 років тому

      I'm Reaper’s Master,Death

    • @coolguy3848
      @coolguy3848 5 років тому

      @@krushna4181 stfu

    • @vanduzzz8093
      @vanduzzz8093 5 років тому

      @@coolguy3848 just read replies by foreigners to those comments.its full of stupidity.

  • @kaoskaosdistro
    @kaoskaosdistro 6 років тому +1

    I love this channel, the duration is only 2-3 minutes, it saves my time !

  • @nipunath
    @nipunath 5 років тому +1

    These guys are damn hard working. Dabbawalas are the perfect example of Six Sigma. Even during flood or other natural disasters, you will get your tiffin delivered by them. Respect.

  • @HimanshuSharma-pz5gm
    @HimanshuSharma-pz5gm 7 років тому +8

    god bless dabbawalas

  • @justiceneeded01
    @justiceneeded01 5 років тому +12

    I must admit I'm a bit jealous 😂 Wish I could have my lunch delivered to me all nice and fresh like this without lugging it around and ruining it, or having to worry about some asshole stealing it from the stupid community fridge -_-

  • @ysdgd
    @ysdgd 3 роки тому +2

    They all go through this effort because someone at home wants to bring you the best meal. It's an exchange of love. These dabbawalas work hard because they want to make sure everyone receives the love that was sent to them.

  • @AamirKhan-qq7qg
    @AamirKhan-qq7qg 5 місяців тому +1

    Mumbai is densely populated city and is huge. So people come to mumbai to work from 60-70kms as well. They get out of their homes at 6AM for local trains, and get at their jobs by 8:30AM where traveling time for them is 2 hours. It is not possible to prepare lunches so early hence they use dabbawala service where they can handover the dabba(tiffin) at 8:45AM and it will reach its destination by 11AM. Hope it makes sense.

  • @joshvinjohn7691
    @joshvinjohn7691 5 років тому +4

    When you are Indian and see the subtitles read “speaking foreign language “

    • @offical6733
      @offical6733 3 роки тому

      All Indians doesn't speak hind

  • @danadomino
    @danadomino 4 роки тому +3

    At first I thought "why not just bring your lunch with you?" but I'm getting the impression many commute far away and by the time it is lunch time, it would be cold/lukewarm and the microwave takes away some of the flavor. I'm also getting the impression that for this service to work someone needs to be at home cooking? So would it work something like this (?) - you go to work, someone at home cooks your lunch while your at work, the dabba picks it up (at what time?), and then gets it sorted with all the other deliveries, brings you lunch so that way it tastes more fresh and is still nice and warm (?), then after you're done with lunch the dabba picks it back up and brings it home? Am I getting this right? lol
    I'm genuinely curious!

    • @sentinelisland3884
      @sentinelisland3884 4 роки тому +2

      You are right

    • @vedsaga
      @vedsaga 4 роки тому +1

      You got every point geniusly right

    • @kishorpatel2910
      @kishorpatel2910 4 роки тому +1

      its Indian culture... someone needs to be home means obviosely a wife or mother who prepare lunch for their husband or son... we have family system where woman generally take care of whole family and man takes responsibilties of earning money.. but in family where both are working they dont need dabbawala becuse both carry their lunchboxes with them.. one more thing almost all Indian population prefer to cook and eat at home .. that too freshly prepared.. unlike western world.. where people eat outside or eat fast food or stored food.. its all about differences in culture .. thats why most people ask same questions why not bring lunchboxes ?? the simple answer is either they have their own family who really love them.......

    • @izzfitri6888
      @izzfitri6888 Рік тому

      Not to mention India is not that rich and continuous usage of microwave everyday gonna make the company having a nightmare to settle with electric bill.

  • @marm818
    @marm818 5 років тому +1

    Aww my mom would love this! She usually wake up at 4am to cook for my dad's and my brother's lunchboxes.

  • @harmony318
    @harmony318 3 роки тому +1

    Mumbai runs because of these dabbawalas. The most accurate service to get your dabba delivered, in the extreme chaos of mumbai. They had one separate chapter in my schools English textbook.

  • @zachtrapper2398
    @zachtrapper2398 5 років тому +3

    Still not sure if I understand.
    Why don’t they just bring there lunch with them to work?

    • @krushna4181
      @krushna4181 5 років тому +1

      The trains are tightly packed.
      Preparing Indian food takes a long time
      People have to leave their home as early as 5 in the morning to reach their office.
      Hot food taste much better than cold food. Etc., Etc.,

  • @ohyeahh4369
    @ohyeahh4369 5 років тому +9

    For The Idiots. the-"why not bring it yourself"-guys
    In Mumbai thing go fast, most works usually starts 6 or 7 a.m. some@5 or earlier, and Indians like fresh homemade foods.... a lunch made at early morning will not be fresh at noon..

  • @aldralee
    @aldralee 5 років тому +2

    They also deliver from the homes of cooks, not necessarily your own home. The documentary “Cooked” on Netflix highlights these dudes in the “Water” episode.

  • @charlynramona9631
    @charlynramona9631 4 роки тому +1

    a big thumbs up to these men

  • @nah9116
    @nah9116 5 років тому +10

    99.99% success rate until jezza came to India

    • @iearguy4837
      @iearguy4837 4 роки тому

      Nasser Albogmai who’s jezza?

    • @vedsaga
      @vedsaga 3 роки тому +1

      @@sallubhaigamer3322 ohh sorry :'(

    • @sallubhaigamer3322
      @sallubhaigamer3322 3 роки тому +1

      @@vedsaga but lol xD

    • @vedsaga
      @vedsaga 3 роки тому

      @@sallubhaigamer3322 🙈🙈

  • @brxar2482
    @brxar2482 7 років тому +256

    I USE TO BE A FAN BUT NOW IM A AIR CONDITIONER.

    • @Julken0012
      @Julken0012 7 років тому +2

      corny joke, but I seriously luv ur profile pic XD

    • @hieuphungminh6690
      @hieuphungminh6690 7 років тому +3

      GetBodiedB_tch original

    • @Hurley164
      @Hurley164 7 років тому +7

      GetBodiedB_tch Joke is worn out ASF

    • @gnochhuos645
      @gnochhuos645 7 років тому +5

      *used to be
      *an air conditioner
      Learn English kiddo

    • @headaches1767
      @headaches1767 7 років тому +1

      Vietnam Mapper He is using english.

  • @JTManuel
    @JTManuel 6 років тому +2

    These guys never fail to impress! Simply amazing.

  • @revandenburg
    @revandenburg 3 роки тому +1

    There are So many times when I'm watching 'Great Big Story' that I wish the video was longer because it's so interesting, like this one.

  • @TheLaTasher
    @TheLaTasher 5 років тому +7

    The original Uber eats

  • @yaumiltaufikakbar8972
    @yaumiltaufikakbar8972 6 років тому +8

    We have GoJek in Indonesia

    • @wisnuandre2038
      @wisnuandre2038 6 років тому

      Yaumil Taufik Akbar bodo

    • @Ucuz_
      @Ucuz_ 6 років тому

      Wisnu Andre bodo kenapa?

    • @wisnuandre2038
      @wisnuandre2038 6 років тому

      ucuz12 bodo amat

    • @rishabh2885
      @rishabh2885 5 років тому

      What's that ? Do they also deliver food

    • @nandonolan2608
      @nandonolan2608 5 років тому +1

      Not only that they send food, they literally provide any other services you can think of. Such as buying groceries, buying tickets, etc.

  • @margotrosendorn6371
    @margotrosendorn6371 4 роки тому +1

    *whistles* That level of accuracy is insanely high. I don't suppose they could teach our own post or delivery services a thing or two? I'm definitely curious about how that code system works.

  • @got3289
    @got3289 4 роки тому +1

    Man you people are great ,you shows their language

  • @hiteshlalwani8039
    @hiteshlalwani8039 5 років тому +4

    Why can't you freakin understand that Indians prefer fresh homemade food. Every culture is different! Stop making toxic comments.

  • @TheWackyHoney
    @TheWackyHoney 6 років тому +5

    Great Big Story, you could've explained better. For 2 minutes, I was wondering why people didn't just take their lunch with them. If it weren't for the people wondering the same thing and getting verbally attacked for asking in the comments, I would've thought it was the world's best unnecessary delivery service.

  • @undomiel972
    @undomiel972 6 років тому

    Wow!! People may always have some things to rant about India but at the end of the day, they're still some of the most hardworking people in the world. How they do this is just amazing.

  • @donnaleecriss5023
    @donnaleecriss5023 4 роки тому

    one of the most incrediable miracles in the world. India is incredible and this is an 125 year old skill and i hope it never dies

  • @GMason21
    @GMason21 7 років тому +244

    Why don't the people just bring their lunch with them?

    • @clarizzi
      @clarizzi 7 років тому +190

      Gavin Mason so the food doesn't get cold, i think. Also, the men's wives make the lunches. They didn't mention that in the video.

    • @GMason21
      @GMason21 7 років тому +123

      That would make sense. I was under the impression the men gave the delivery guy their lunch and just had it delivered to them later. Thanks for clearing it up.

    • @phuocle4676
      @phuocle4676 7 років тому +8

      Gavin Mason no, in the video it does say that they take your lunch and bring it to your work place

    • @TailsOfDarkness
      @TailsOfDarkness 7 років тому +10

      @Clara Fedrizzi, Microwave it then ?

    • @pratiknazareth3217
      @pratiknazareth3217 7 років тому +35

      Gavin Mason because the fresh food is much better than reheated food

  • @RachelRanosa
    @RachelRanosa 7 років тому +6

    Great snapshot of life in India. By the way, there's a man in Japan who sells curry from a vending machine. That could be an alternative to the customers. 😂#justsaying

    • @ankurjain7125
      @ankurjain7125 7 років тому +8

      we Indian likes home cooked food, I will choose food cooked by my mom over any fancy restaurant any day !!

    • @aniketyadav9838
      @aniketyadav9838 6 років тому +3

      Rachel Ranosa How would you like a plastic box serving you food rather than a smiling person?? I will prefer humans.

    • @krushna4181
      @krushna4181 5 років тому

      Indian cuisine is very diverse. Some like vegetarian dishes, some non vegetarian, done like their for salty, some bland. There are atleast 10 unique dish belonging to a particular state and there are 29 States in India, so that makes it 290 dishes. And do you know there are more than hundred variety of curry?
      #justinforming

  • @asankajayaweera7212
    @asankajayaweera7212 3 роки тому +1

    This was reminded me that Anurag Kashyap's epic movie-The Lunch Box.

  • @GauravYadav-mw1ny
    @GauravYadav-mw1ny 4 роки тому +1

    This was my topic of research in my supply chain management subject in btech. Amazing.