ASOG Podcast Ep 28 How To Run Off A Superstar Technician with Cody Gaddie of Codys Auto Diagnostic
Вставка
- Опубліковано 1 жов 2024
- I had the pleasure to be on the ASOG podcast where we discuss shop management and how to retain technicians from leaving or being unhappy. Please be sure to go over to the ASOG channel and be sure to subscribe.
/ @changingtheindustry - Авто та транспорт
The flat rate pay system rewards ineptitude. Cody is spot on. The better and more experienced a technician becomes the harder it becomes to maintain high shop hours. I have experienced the same, it gets to a point where a diagnostic technician feels abused. He gets handed all the intermittent turds and major problem cars whereas the B techs lap up all the gravy. At the end of the week Mr. Diag gets a pay cut for being the better technician. I think a salary with a productivity bonus might really be a great alternative to flat rate. But if shop owners are swayed to go this direction they would have to understand that you have to pay an A technician accordingly. Maybe 70k or 80k per year to start with opportunites to make bonuses on top of that. 30k to 40k won't get them in the door.
💯 buddy. Your comment is spot on!!
That’s awesome man! Are you doing repair or diagnostics?
I’m doing both. I tested the waters out here in Phoenix. Promoting Diag seems to put me ahead of the curve. A lot of ball joint busters out here. I was constantly planning for nmaiing Phoenix my home but, I can’t compete with the Californians in the housing market.
I found you when I got a uscope. Good stuff. If that scope had more channels I would never put it down.
I’m listening to this and I feel you and have may have worked for the same company. You don’t have to say names. But was this expanding company Tuscon Based and buying shops up? I’m from the Midwest I have not been impressed with any of the shops out in Phoenix.
At 40 minutes when those guys are talking about 3 cars a day per tech I almost fell over! My current shop is probably 5-6 cars per day per tech for 3 techs.. but I would say it’s a safe bet our average RO is half of theirs! I’d rather work on three cars with higher average RO
Its a common misconception that a shop needs more cars! It increases liability, work load on everyone and stresses everyone out! There's simply no need for it!
Thanks for the fantastic conversation Cody!
This was truly eye-opening.
i hope more videos are like this podcast, with obviously different subjects relating to the industry with the issues etc.. been a follower of cody's for a bit now and couldnt be happier to have listened to this podcast.. im very much interested in hearing what you asog"s have to offer for podcasts.. this podcast i needed to hear.. i feel its, i dont know the word to use but i needed it.. very good insight...
That means a lot Brad, thank you.
It was truly a pleasure being on the asog podcast, thanks again
Thanks guys for putting it putting it out there. This could be the beginning of maybe understanding each other and see the business side if things as well as the tech side of it. I’ve worked 15 years in a VW dealership and this is my first year trying the independent side. Its been exhausting but im learning a lot more and adjusting as i go. Thanks again
Great podcast, Cody!
Thank you Ivan, I appreciate that sir
As you know I am not in the auto repair business but have an interest in all things "automotive". Plus the reason I enjoy UA-cam so much is that I find people like you who are passionate about their craft. I enjoyed this conversation Cody. It brought me much appreciated understanding of the frustrations and triumphs of being in the automotive repair industry.
Your very dedicated to this craft too Wyatt, it’s awesome to see guys like yourself with such an interest in the industry like yourself
Just turn into Asog and this episode really hit hard, I agree that flat rate rewards inexperience, I work for dealers 4total the last 26 years and always been interested in improving myself fighting with management to send me to training an all that for what ? For them to tell me that I’m very slow and never acknowledge the fact that every horror story vehicle comes to me. Flat rate is dead at the dealership level thank you for help me with this episode to figure the rest of my future
Enjoyed this!!! Got to actually here from your guest this time!!!
Good podcast.. just found you guys recently with the one with Mario Rojas, then saw this one pop up. There is SO much that you guys discuss that are issues that I’m currently dealing with at my shop/this time in my career. I remember bringing up vision to my boss and he cut me off about 2 seconds into the sentence and laughed at me. I’m trying to transition into from a mechanic to a diagnostician but it’s hard to find training and being able to pay for it out of pocket when you don’t have a shop that’s willing to help. I’m sure there are good shops out there, like you guys said, but how do you find them is my question.
You email the podcast and we'll match you.
@@DavidRomanKC I’m looking around trying to find an email lol but don’t see anything. Where would I find that?
@@MMAunderbelly it's at the VERY end of the podcast. Very very end. 😉
@@DavidRomanKC got it. Emailed.
Sometimes employers make good mechanics go bad.
I just found these podcasts and I really enjoy listening, but my goodness, the frequency of ads is infuriating.
Yeah I didn’t realize tell later how many add got added to the podcast, I apologize for that.
Weeks and months waiting for a customer to approve repairs.... CRAZY
Seriously lol
They training deal is spot on. When I worked for Honda they paid guys $10 a module. There are like 330 modules. It takes 8 months to do those modules m-f 2-3 modules a night. That’s $3300 to basically become a Honda Master tech. I’m the one who took advantage of it. It’s helped a lot. I always go to the GM, and Ford classes not matter how basic they are you can learn something. From it, and Napa is who we have around STL. I always went it was free why not.
But, I hate the dark of this industry. My last job it was expected that I hold the hand of a guy who goes home and smokes weed and play soccer. I told the kid to fucking get lost and sink. Apparently I’m a the asshole now. Fucking ridiculous. I spend 15 years getting good and it expected I hold this kids hand and stay late to flag my hours.
Awesome to hear you taking advantage of any training you can get!
That whole situation would frustrate me as well, especially being flat rate.
Great podcast!!
Thank you!
I was wondering if someone knows how Joe is doing. I hope he is doing better and found a doctor that can find out what’s wrong.
I’m still 🙏 for you Joe❤️
Joe is still not back to work and still trying some different meds/doctors. I’m praying for him too.
Hey Cody got another random question lol
But if I have a gdi and I have oil on spark plugs what does that mean? Piston rings? I’m used to tube seals and valve covers lol
I would look into the pcv system. Not saying the ring glands don’t go bad but using correct oil is huge on these.
Also I’m trying to transition into using lab scopes... any rec for a new user that’s ready to take over the world? Lol
That question though. “ Is it the money”. Lol thats why im flat rate so the answer is YES. Sadly when they have you as a “driveability”guy i get pulled from good jobs that will make my time from the diagnostics and give them to another tech. Everytime they do that i make less hours. That sucks for me
Nice interview Cody.
Thank you!
So many great points were made in this podcast. One that really hit home for me was when you talked about diagnostic time. I’m glad you had the guts to recognize your worth, walk away, and become your own boss. Wishing you the beat of luck in the future.
Thank you for listening buddy!
Good podcast. I have learned a lot from a tech view and an owners point of view.
Thank you!
I recently brought my VW for a bad rt. front abs sensor. (warranty) While waiting around I overheard the service advisor talking to a customer on speaker phone. Technician in attendance.(we need 3 hours for abs diag, 3 hours for tpms, 3hours for adaptive cruise and several items I didn"t catch. It will be $6000 to fix car. I thought it was my car,I had all those warning lights on also.
Hmm 3 hours for tpms 🤔 that seems really high.
Evidently they were charging 3 hours for each warning light.@@codysautodiagnosticsprogra8706
I liked the comment you made about the 45 min diag and they only want to pay gor 1 hour instead of 3. While you have to use thousands of dollars of equipment and years of knowledge and previous diagnostics where your ass beat until you finally got it. Ive had those every now and then. I now play it off until they leave the area then make my estimates. Lol sometimes i have to play their game too. 👍🏽😂
Thank you. It’s definitely hard to have your labor and time discounted when you grow and become faster at harder diagnostics
@@codysautodiagnosticsprogra8706 Its hard now a days where now the customer dont care they just wanted fixed for literally nothing so now we have to sugar coat everything do it for cheap and above all precise on the diagnostic because then it becomes the usual “ever since you worked on my car”. Lol. Cody thanks for what you do and im glad i found this podcast. They are a bit long but they are very informative.
Great interview brother! Awesome to hear it from different perspectives. No question that diagnostics is way undervalued by our industry and as a result its customers. Hard to expect the customer to value the diagnostician when the shop doesn't.
It definitely is hard to show the value of diagnostics but that should start from the service writers explaining what’s involved. That’s easier said then done lol
@@codysautodiagnosticsprogra8706 100% Agree with you there! A good service writer is worth their weight in gold.
👍
what is ASTE ?
www.vehicleservicepros.com/shop-operations/service-repair/article/21198453/aste-combines-training-education-and-a-good-time
It's the best automotive training expo in the southeast. If you're within driving distance of Cary, NC, it is a MUST GO.
Salary SUCKS
Why is that?
Salary only sucks if you negotiated a crappy wage to begin with. That's on you.
@@SuperMarioDiagnostics very true Mario. Atleast you know what you’ll make in the year. If the offer is garbage then either try squeezing more from them or not take it at all.
Too early for me... Got the sensors!