How to open a Seagate Backup Plus Drive
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- Опубліковано 24 лют 2013
- The drives in my Seagate 4TB enclosures were the ST4000DM000 model drives. I am told there are other models out there in these drives, but I'm not sure how to tell without opening the box. Good luck. Also, if you don't have any guitar picks, many commenters have had luck using a cut up credit card!
UPDATE: I contacted Seagate after one of my drive failed. I tried entering the serial number of the internal drive for warranty purposes, but they did not allow this. I had to use the external case serial number for warranty. keep this in mind in case you need to warranty your drive (keep your cases, or at least the serial numbers that go with each drive as a reference).
I ended up sending in just the bare drive without the case in my RMA. They did not like this and I had to call and explain to them that their own RMA instructions stated not to ship any power cords or cases. That's right their instructions said not to ship the case, although it was later clear that they did want the case since this was an external drive. I talked to the rep on the phone and explained that I thought they just wanted the drive. She manually pushed the RMA through and I received a new drive in the mail a few days later (with the case on it).
After 13 years still came so useful this video awesome
A decade later, and this is still so very helpful, thank you! Found an old drive while moving, couldn't have saved it without you!
Just wanted to give you a thanks for this tutorial. Normally I want to keep the enclosure as tidy as possible after shucking for "reasons," and I'm glad you gave that option.
Cannot believe they made a bullet proof case
I don't think this procedure is possible without 7 guitar picks. Thankfully I had them on hand. Excellent video.
I have one of these 2TB HDDs for ages. It decided to die i.e. wasn't detected by my laptop. The HDD was spinning so I decided to invest in the guitar picks. The amazing accuracy of this video is why I am writing this comment. It worked like a charm and my HDD is now attached to a TechNet HDD enclosure and all the data is still there! can't thank you enough good man Danny. Thanks for making this video!
Where in the world are you??? You saved me and my life as I had all my life on my HD, when it suddenly failed to power up. I contacted Seagate who are bastards and said that they are not warranty for my Data, but just the HD, I sat there literally shaking, researching all og Google when I came across your Vid. Didnt have any guitar things, but took all my credit cards out and used the corners. My HD is not attached via SATA direct to my PC, and my life has got some light back. Now copying all my data, and I feel very teary and thankful. Thank You. (now Seagate can take this and store it where the Sun dont shine). I'm very attached to my meories, some bits I dont even remember, and when I see a photo it sinks me back into memory lane, better than any drug or medicine,
My external hard drive's casing stopped working a few weeks ago, and I took it to the Geek Squad at Best Buy for help on the matter, and they told me to break the casing "carefully" with a hammer. Thank you so much for this video!
Thanks for the video. The guitar pick is essential for phone repair as well. I know this video is a bit old but i see people stopping by including myself. I've opened a few of these now and i just wanted to add if you actually Start at the sticker it takes about a min. That's what that tab is for under the sticker .....a starting point. They don't want you to get into them so they cover up the weakest part with a sticker hoping you will avoid that area. I'm surprised it doesn't say "void if removed" on it. Lol. Anyway just pull the sticker and start from there. After the first clip pops put your thumb in the middle the grill with unit in the palm of your hand and squeeze firmly pressing your thumb into the grill and lift with force with your other hand (thumb to thump pulling upward) and the clips will just pop it should just pop apart. If that doesn't work for you then follow this gentlemen video but like i said start at the sticker tab. Good luck everyone Best regards Luci
There is a huge help and a great explanation! Guitar picks made all the difference, as did the detailed instructions. Got the case off of my Seagate 4TB with no damage at all to the case. Saved me a hell of a lot of trouble. I cannot thank you enough for taking the time to share this.
yep! I was just getting ready to order a new 2TB SSD for GoPro video storage, when I remembered I have an old 3TB Seagate backup unit with the same exact enclosure laying around that I never use anymore. I fiddled around with it, trying to figure out how to open it up in order to snag the drive and thought.... "somebody at some time must have opened one of these and made a video" - How perfect is that? I only had 1 guitar pick, but a flat head screwdriver did wonders. I have no use for the enclosure, so I didn't care if I marred it all up. It went into the trash anyway. I have an external HD docking station that I swap out hard disks.
5 years later and this video helped me so much! Started out using old gift cards but ended up just using a small pocket knife to pry the case off. It's well past warrant now anyways. Thanks again sir.
Many thanks for this video! Guy in the guitar shop was a little bemused when I told him why I wanted 10 guitar picks for taking a HDD apart, but it worked perfectly! Thanks again!
This just helped me this morning. I was able to replace the dead drive with a drive from an old desktop that was headed for recycling. Thank you!!
My drive is dated 12/2013 and I've run 1tb partition backup for a pc and the other 1tb for media on a Raspberry Pi that's nearly ALWAYS on for about 5 years without fail so I have no complaints. I have had a few bad sectors but it's been running another year since disk repair. Only reason I'm taking it apart is to use the enclosure for a 4tb backup instead. Anyway, THANKS A MILLION DAN! I didn't really need it cosmetically perfect but you never know if you're going to bust of EVERY little tab in such a ridiculously hermetically sealed stupid plastic hard drive coozy. TWO THUMBS UP!
Thanks mate , great help . Its good manners to thank a person who helps you ,my parents taught me that much
THANKS!!! This enclosure doesn't seem to work with Linux (openSUSE 13.2 x64), so I transplanted the drive into a generic enclosure. The Seagate enclosure tried to work, but threw a lot of errors in dmesg, and eventually locked up, regardless of usb2 or usb3 port. Yet, it seemed to work fine in Windows. Interestingly, the generic enclosure maps the drive differently than the Seagate, so the previous data was not readable. Seagate is doing something funky, because I can put other drives into the generic, and they read fine.
Thanks a lot for posting this, very useful. I am using this drive (3TB version) as a TM backup on a Mac, and had been experiencing intermittent problems and suspected the enclosure. Bought a new enclosure, swapped over the drive and now all good!
Great tutorial. I had to take the case off because the footplate/power no longer functioned. I bought another 3.0 reader from amazon, but the prong wasn't the same length and wouldn't reach inside. So I needed to take the enclosure off, since that was the only thing preventing me from reaching the drive. I didn't want to damage the case just incase I still needed it. The guitar picks were the trick, I was trying myself - but couldn't figure it out with out literally breaking it. soooo Thank you!
I sent my failed drive in to the "repair" shop so they could extract the data to another drive. They sent it back after they advised they could not get the drive out of the case!