Caring for Your Zojirushi Water Boiler
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- Опубліковано 13 вер 2024
- Learn how to keep your Zojirushi water boiler & warmer clean for delicious and hot water. Did you know that the calcium that builds up inside the boiler can be easily removed with citric acid? Learn more about various cleaning methods and how to remove parts. Also visit www.zojirushi.com.
Citric Acid can be found in any Walmart in the Mason jar sections
Thank you for this video ZojirushiAmerica!
Thanks for sharing your video! I noticed some some steps were not in cleaning kit instructions, although I'm sure they are in the user manual.
Thanks and Recommended for all
I'm staying in Singapore.. is there any email or number that I can purchase the replacement gasket for my flask?
I tried this and the mineral deposits did not go away. Can I use less water and increase the amount of citric acid I use to increase the concentration?
If you still have a lot of mineral deposits left even after performing a cleaning cycle, then you will need to repeat the cleaning a few times. It's not recommended to increase the amount of citric acid used.
However, if it's really hard to remove you may try doing the following: use one cup of lemon juice from a bottle (not fresh), pour it into the water boiler and then fill it up with water up to the max line. Then, start a cleaning cycle and once that is done set the water boiler to keep warm at 195 and leave it over night with the solution. The next morning, turn off the water boiler and let the solution cool off before disposing of it. This should help get rid of the minerals but if you still have some left over, it will most likely need you to repeat the cleaning again.
To prevent excess accumulation of minerals we recommend to perform a citric acid cleaning at least once every 3 months or more often if you have had water with high mineral content. If you have any questions, please reach out to our customer support team and they will be happy to assist you: www.zojirushi.com/app/customer_service/entry
I didn't know I had to clean the boiler and had it for almost a year. I just realised that even after using the citric acid there's still some red rust . My boiler has cleaning mode but if the red rust doesn't come up after using 1 sachet in cleaning mode should I add two sachet instead or should I just add one sachet + use cleaning mode then leave it over night?
Citric acid will only remove limescale. rust wont come up unless you use some harsher chems. im trying to find an answer to the same
Best appliances ever!
where can i buy the citric acid
use 1 oz or 2 tablespoons. Citric acid is available many places, even WalMart.
I plugged the power cord into the outlet this morning. The control panel was not on. It just linked for a while then completely off. Is that a power cord/appliance plug out of order/burnst? Where should I buy the replace power cord?
We're very sorry to hear you're having trouble with your water boiler. Please contact customer service for personalized assistance: www.zojirushi.com/app/customer_service/entry
What should i do in the case that rust is forming inside the water boiler? This is not something that a little citric acid will fix
Hi there, thank you for your inquiry. Please contact our Customer Support team at support@zojirushi.com. Thank you and stay safe.
how is the filter supposed to look like before u clean
Before cleaning, the filter may have crusty deposits, like you might find on a shower head.
Where can I buy Citric acid? I've tried all the home stores.... I think I need to clean mine. I've had it for a while.. will the citric acid also remove the brown ring near the surface?
Thank you.
got it!!! thank you so much!
*****
Jeannie L
My boiler become black inside how to clean it
We recommend descaling the water boiler with citric acid every 1 -3 months. It will all depend on the mineral content of your water. Normally, mineral content can look white or orange but if you are seeing black colored minerals then it's something that it's in the water being used. We would recommend descaling it with citric acid as instructed in the manual to get rid of all the minerals and maybe descale it more often. I hope this helps!
Hello, We have kept it switched ON overnight without pouring water in it. In morning it was turned OFF automatically. We are not able to turn it ON again. What might have happened? Pls help
We don't recommend turning the water boiler on while it is empty. This will trigger the auto-shut off and show the code HH on the screen letting you know it overheated and turned off. If the water boiler no longer responds while it is plugged in then please reach out to our Customer Service Team by calling 1-800-733-6270 M-F 8am-5pm PST or email support@zojirushi.com
My Zojirushi CV-DSC40 has built up a lot of reddish rust like deposits after two years of light use. I've tried using this citric acid cleaner now for 3 cycles but still get red discoloration on a paper towel while wiping the inside of the boiler. Any ideas on how to clean it?
Hi Yenting, our descaling cleaner is ideal for hard mineral deposits, but you are describing iron deposits. We would recommend using a soft cloth or sponge and a little toothpaste to buff off the red spots.
how long does the cycle normally take?
It takes about 1.5 hours. Cleaning times may vary depending on the amount of water, water temperature and room temperature.
mine took just about the same time...
Can I use white vinegar?
Yes, but it may not be as effective.
@@ZojirushiAmerica what's the ratio of white vinegar : water that you recommend?
and how long does it take to boil water at the max amt?
Hi Jimmy, it depends on the model number and capacity of your water boiler. Using as an example the CD-LFC, the 3.0 liter takes approximately 28 minutes, the 4.0 liter approximately 35 minutes, and the 5.0 liter approximately 45 minutes. For details on your model, please refer to the product instruction manual: bit.ly/2gEFXa2
ZojirushiAmerica ty very much
Hold reboil
Press and hold reboil for at least 3 seconds to start a cleaning and descaling cycle. ☺
This made it worse. what else can I do?
Hi Rumi, please try repeating the citric acid cleaning. For further information, or if you have any questions, please contact our customer service team for assistance: www.zojirushi.com/app/customer_service/entry
I have a CD-LCC40 and after cleaning and moving it around to get the water and mineral deposit out inside the motor and tubes, I accidentally got water into the LCD area. The water is gone in the LCD area now but when I plug it in, it showed an error code of E3 after a minute. I would put it on the side with no water, plug it back in, and after a minute the E3 error came back. This back and forth happened multiple times. Should I wait longer for the water inside to completely evaporate? Or you can help me with another idea? Thanks in advance.
Never mind. I took it apart and fixed it.
Hi Roger, sorry to hear you're having trouble with your water boiler. If, in the future, you need any assistance with your product, our customer service team would be happy to help. Give them a call or send a message: www.zojirushi.com/app/customer_service/entry
Thanks for the reply.
I have one complaint on the design. After I took it apart, I saw what looks like a valve/chamber type directly under the "Dispense" and "unlock" buttons. There were significant amount of calcium build up in that chamber.
Point is, there is no real indication of how serious is the build up and no idea when is the best time to perform cleaning. During cleaning, I had no idea whether the removal of the build up was effective or not.
In the future, I still have no way of knowing if the build up was indeed clear - despite I got it all out this time.
Will try you customer service but I would highly recommend that you take this up with people above and change the design (of which I have to assume there was a valid reason for that "chamber" to be positioned there just before the dispensing point).
Thank you for your comment! While we recommend customers regularly perform citric acid cleaning, it's really difficult to gauge how much calcium build-up there may be, as this differs greatly depending on the water used. In our experience there usually isn't too much calcium in the spout area, as water is not designed to pool there. However, we will pass it on to our R&D department.
Well, that "chamber", if you ask me, doesn't take a whole lot to be choked / clogged up. Just today, I am noticing water not coming out smoothly AGAIN and it is not too long ago since I restore normal water flow.
do I need to clean once a month?
Hi there, we recommend you clean once every three months, or when needed.
It would be helpful to tell us where the gasket is pulled out from.. seesh
Julia, the gasket is located on the detachable lid assembly, and its function is to seal the lid to the body. If you need to purchase replacement parts, you can visit our online spare parts store at: zojirushi.com/app/spare_parts/category/electric-boilers-warmers
oK thx, Mine is still brand spanking new. Just trying to figure out what I need to do in advance. I saw a video where someone took apart the lid and the plastic pieces are melting down broken and falling off.. is this something normal that I should be aware of? Do we need to change the entire lid if this occurs? ISn't this harmful to our bodies to drink melting plastic
The lid assembly is an expendable part that will eventually need to be replaced, due to the effects of high heat and steam over time. The plastics are BPA-free and non-toxic.
Where to get a lid replacement and how much does it cost? I'm not sure why the bottom is rusting also @0:18 mine is not calcium build up but a bit of rust, do i just clean it with same way with the citrus stuff?
Iron deposits (rust) that accumulate in the water boiler interior can be buffed away with toothpaste and a soft cloth or sponge. For water boiler spare parts, please visit: zojirushi.com/app/spare_parts/category/electric-boilers-warmers
Does anyone have the same problem like me? My boiler is clean but the dispense function does not work! I push the UNLOCK button and the red light lit, but when I press the DISPENSE the light turn OFF and there is no water comes out! I called Zojiroshi for help but they told me clean it. I did 3 times but still the same. Need help!
tuan16582 there is a very small spinner at the bottom of the pot,need screw driver to open it n strip another 2 small screws that hold the spinner, clean the calcium buildup n it should dispense again.
How s there bits of plastic falling into my water? What the fuck?
Hi David, the rubber gasket on the lid is an expendable part that will eventually wear out and need to be replaced. If the gasket starts to dry out or get brittle or cracked, it can cause steam to enter the lid assembly, and at some point the lid assembly will become damaged and may begin to deteriorate. Our customer service team will be happy to assist you with determining which parts your water boiler needs. Please give them a call Monday-Friday, 8:00AM-5:00PM PST by dialing 800-733-6270, and pressing 1 to speak to a representative.