After an hour of trying to figure this out on my own and calling the IT department… I came across this video and I was able to link my account. Thank you so much! Super helpful!!!!
Thank you so much! I've been struggling with this app since I reset my phone, and I just couldn't figure out how to fix it. Will definitely be liking and recommending this video to friends and family. This was so helpful, and a true blessing to come across. Great video!
Thank you for this video! My IT dept didn't bother to send out step-by-step instructions, only sending a generic UA-cam video that didn't work. No information on how to link the accounts, where or how to generate the QR code, or how to accomplish any of this. I so appreciate you posting this. Like others, I've spent a couple of hours trying to figure out how to get this done before the deadline, and happened across your video. Took five minutes by following your directions, pausing, doing what you said, then going forward. You're a godsend.
Thank u soooo much. Since i only use my phone for email and was getting the new security notices on my phone, i wss trying to do everything from my phone not knowing i also needed a computer. Your video helped tremendously. Thank you! Gary
Thank u very Much ,I spent many days trying to get that Authenticator on my phone .After seeing your videos it makes me very easy .Its working now. Thank u
thank you for this. recently a hacker went into my school email and threatend to send personal videos and pictures to everybody including students and teachers. this really saved me! thank you
I watched the video and these guys are great.. I spent days trying to get into my new phone and it never worked. I watched the video a few times and they were spot on.. The setup literally took minutes and the video was very detailed --Thanks alot
I’m having issues with my work email . It happened when I changed phones . When I try to login from my laptop it says that more info is needed and then it says it’s sending a code to the Authenticator app but nothing comes up
Hello! just found your channel, because I'm looking for resolution with my issue. I was locked out from Microsoft authenticator, I cannot log in from office pc, It say's QR CODE already used, to that account , generate new code. I don't know what to do... can you help me pls. Thank you.
Very helpful video. Thanks. However, I'm trying to help my boss download the Microsoft Authenticator app to his laptop; he doesn't have (or want) a Smartphone.So, we need laptop identification function - by whatever means! Any ideas?
It seems my Authenticator App isn't setup properly as no code is showing up but my email and info is there. I tried accessing QR code by logging into my office account but the security info tab asks for a MFA code. So, I cannot access the QR code as it loops into needing Code that isn't there.
Wish I could log into my MS 365 account. I wonder why Microsoft suggests using the authenticator when you can't login to your account? All H breaks loose when you change your phone number.
Hello, when I click to the "security info", adding a method doesn't appear on my laptop. It automatically gives me two digits number to enter somewhere. Please help me out guys
How do I reverse that? I can't clock in to my work place. I removed the app on my phone but it's still on the pc telling me to use a number on the app. Thnx
nothing on the screen is happening as he describes it at all. the computer wants me to enter a number in the authenticator app and the app isn't even on my phone. when I download the app it's not free, it's like $4/month and it won't install until I agree to pay.
How many different accounts can I have on the authenticator and use? This seems confusing. I tried to setup a second login for my computer today as per instructions by MS support to try to correct a problem on my PC. I got stuck when Windows wanted me to use the authenticator to login to obtain an new password.
In my Microsoft autheducation option I don't have call or text message option. I was using app mode only. Unfortunately my mobile phone crashed and with new phone I'm unable to add my existing details of my Microsoft account details. Any solution please
I downloaded the app in my android phone, then in the 2 step verification QR code needs to be scanned.i cant see any QR code except myQR scanner, how can i scan when i dont see any QR code . Do I need a laptop then use my phone to scan it? In your video you are using a monitor then you took picture of the code
I needed to do this for a work vpn. My phone is a Nokia 635 with Windows 8.1 on it & I couldn't get it to work. It kept saying the store is not available right now etc. We then tried it with my wife's phone which is a Iphone 6, with safari, & it worked. Is there something I could do to get it to work on my phone? My wife thinks that we might just be able to switch the sim cards, but the phone co. needs to be involved. Great video, & I'm hoping for now this will get me through the initial stage of things with my I.T. meeting today. Thanks for a great video.
You might not believe this I was held hostage for two days. That Microsoft Authenticator to work on my phone kept timing out. I started over with everything by removing all Microsoft Accounts. 🙃🙃
You will want to select Microsoft Authenticator as default if you plan to use it and the primary MFA method. Otherwise, it will first use the method you have selected as the default when you log into your Microsoft 365 account. I hope that helps
Would we have to do this with all users in an organization one by one or is there a setting that we can create that will prompt the users to register their account with the authenticator app?
Hello, you can set "Security Defaults" to force MFA for all users in your 365 tenant. You can review how to here: docs.microsoft.com/en-us/microsoft-365/admin/security-and-compliance/set-up-multi-factor-authentication?view=o365-worldwide Hope this helps!
At 1:40 it asks me to confirm with the app, but it doesn't work. The app doesn't show any confirmation whatsoever. That's a big mess. Terrible code! Not working!!! I HAVE TO CONFIRM THE APP WITH THE APP WHICH IS NOT WORKING!!! How stupid is that!!!!?
Am I supposed to be saving an authenticator passcode or recovery seed just in case my phone is lost? I am looking at changing phone services and my have to get another phone. Or is it as easy as signing back into my account and it will load all the apps I have installed that require this authentication app to sign on? Thanks so much!
how do i actually run this blessed microsoft authenticator on my new phone? I cannot get to apps on my phone - it is just showing me the verification process screen, not a home screen. It's supposed to send me a code, but it doesn't show me a screen where I can see a code, as I'm still verifying.
It demands to do verification first, before I can get to the home page - which has the Apps including authenticator. But to do the verification it requires the use of this app that I can't get to yet!
My authenticator app stopped working so I re-installed it and now I can't log into my account because I need the code of authenticator to access my account. How can I add the account to the authenticator app again if I can't log into the account?
Great question! I believe it should work with a personal account. This video was originally created to help small businesses but should help anyone secure their Microsoft 365 account.
Plz solve my problem:- Unfortunately i installed authentication app.. But when i reinstalled this app. I cannot get any approval and notifications in my Mobile.
Hello, please make you sure selected the Microsoft Authenticator as the default multifactor method, this is explained towards the end of the video. Let me know if that fixes your issue, thanks!
@@Jasconv what if I don't have login in my computer as well. Then even in order to login to your computer you'll have to promt login from either push notification or security code on the app, which I don't hv since my authenticator app was deleted.
when I click security info > it's taking me to Approve Sign in Request We're calling ur phone, Please answer it, but I am not getting any calls? , is there a way to change the number?
Hi Amir, After logging into Office.com you will need to navigate to "View Account" then "Security Info" to change your phone number. Keep in mind that for security you must have access to the phone number currently configured in your "Security Info" in order to change it. If you no longer have access to the phone number listed in your Office 365 account you will need to contact Microsoft for assistance: support.microsoft.com/en-us/help/12401/microsoft-account-get-help-by-email I hope this helps!
This video was horrible. It absolutely did not follow anything on my computer screen or phone that would allow me to figure out what to do. I am no closer to having a new method to set up email than I was at 2:15 PM. Yes, I have been messing with this for that long because there are no instructions on how to use the authenticator app anywhere that I found helpful. I’m totally lost and VERY frustrated!
After an hour of trying to figure this out on my own and calling the IT department… I came across this video and I was able to link my account. Thank you so much! Super helpful!!!!
Thanks for letting me know this got MFA working for you!
@@Jasconv😡
How to set up authenticator on a new phone | Azur…: 1:18 1:18 1:18 ua-cam.com/video/jTwtosQkn6I/v-deo.html
Thank you so much! I've been struggling with this app since I reset my phone, and I just couldn't figure out how to fix it. Will definitely be liking and recommending this video to friends and family. This was so helpful, and a true blessing to come across. Great video!
You're welcome!! Happy the video helped :)
Thank you for this video! My IT dept didn't bother to send out step-by-step instructions, only sending a generic UA-cam video that didn't work. No information on how to link the accounts, where or how to generate the QR code, or how to accomplish any of this. I so appreciate you posting this. Like others, I've spent a couple of hours trying to figure out how to get this done before the deadline, and happened across your video. Took five minutes by following your directions, pausing, doing what you said, then going forward. You're a godsend.
I'm very happy this video helped you!
Great video! Right to the point. No annoying music playing at any point. Thank you.
You are very welcome, glad it helped!
Thank u soooo much. Since i only use my phone for email and was getting the new security notices on my phone, i wss trying to do everything from my phone not knowing i also needed a computer. Your video helped tremendously. Thank you!
Gary
Thank u very Much ,I spent many days trying to get that Authenticator on my phone .After seeing your videos it makes me very easy .Its working now. Thank u
You are welcome, glad you got it working!
Great video, very easy to follow!
I spent an hour trying to figure it out. I should've watched your video first. Thank you so much!!
Glad it helped!
Thank you for making this so easy to follow. The video my employer produced was shit to put it bluntly.
Happy to hear this helped you, thanks for the feedback!
thanks this video has helped me multiple times when IT dept at work was not available
You're welcome!
I spent about an hour trying to set up my work Authenticator. Watched this video and had it set up in under 5mins. Thank you for making this video.
I'm so glad that the video was helpful for you! Setting up the Authenticator can be a bit tricky, but I'm glad it saved you time in the end.
thank you for this. recently a hacker went into my school email and threatend to send personal videos and pictures to everybody including students and teachers. this really saved me! thank you
Happy to hear this helped you!
I watched the video and these guys are great.. I spent days trying to get into my new phone and it never worked. I watched the video a few times and they were spot on.. The setup literally took minutes and the video was very detailed --Thanks alot
Hi Paul, thanks for the feedback. Happy this helped!
Good one! Now it will save a ton of time. I hated the SMS messages. This is much better. Thanks
Great to hear!
You saved me mister. I cannot thank you enough.
Thank you for the feedback, glad this helped :)
Excellent video. Directions were easy to follow. Thank you.
You're welcome!
The most simple instructions ever! Thank you
Glad it helped, thanks for letting me know!
I am trying to follow your steps, however it says that I need to use the authenticator app to login to office 365. What should I do?
Very useful and simple steps🙏
Glad you liked it
Thank you for the tips! It has helped me a lot!
Glad it helped!
Thanks, I was struggling so much to get this right.
Glad you got it working!
Great Video! Thanks you so much. I was struggling since two days to figure it out.
I'm glad the video was helpful!
Great man its very helpful and thank you very much.
You're welcome!
Thank you sir. Love the lamp also!
Happy you liked the video and the lamp :)
Thank you for the easy and simple steps. Worked a charm.
You are welcome Jacquie :)
I’m having issues with my work email . It happened when I changed phones . When I try to login from my laptop it says that more info is needed and then it says it’s sending a code to the Authenticator app but nothing comes up
Thanks so much, this video was a great help.
Glad it helped!
Why not a personal account ? What if you don’t have a school or work account.
My apologies, you can use a personal accounts. I created this video primarily for businesses but it works the same for personal accounts.
Geat Video, please not stop we need more, thx
More to come!
Perfect video instructions
Glad this helped you, thanks for the feedback!
Hello! just found your channel, because I'm looking for resolution with my issue. I was locked out from Microsoft authenticator, I cannot log in from office pc, It say's QR CODE already used, to that account , generate new code. I don't know what to do... can you help me pls. Thank you.
Thank you sir.... It helped me.
Thanks for the feedback, very glad it helped!
Thanks... This helped me alot...
I'm happy it helped!
Thanks man...!! Saved a hell out of time.
Very welcome, happy holidays!!!
Very helpful video. Thanks. However, I'm trying to help my boss download the Microsoft Authenticator app to his laptop; he doesn't have (or want) a Smartphone.So, we need laptop identification function - by whatever means! Any ideas?
Tq tq you so much sir for this wonderful information I tried alot but here I got the solution tq you so kuch
Very happy this helped you!! Happy holidays :)
Thank you for your help
Love the tats and your humour . Cheers mates!
Thanks for the reply! I picked the tats and my wife picked the lamp, we're a great team :)
You are awesome,thanks for detail information
You are very welcome, happy this helped keep your email safe!
It seems my Authenticator App isn't setup properly as no code is showing up but my email and info is there. I tried accessing QR code by logging into my office account but the security info tab asks for a MFA code. So, I cannot access the QR code as it loops into needing Code that isn't there.
Can't get to step 1 because in order to log onto 360 it requires I authenticate with Microsoft authenticator which I never set up.
Very helpful..
Glad it was helpful!
Wish I could log into my MS 365 account. I wonder why Microsoft suggests using the authenticator when you can't login to your account? All H breaks loose when you change your phone number.
Really helpful. Thank you
You are welcome, glad it helped :)
OMG! TRYING TO TALK TO MICROSOFT IS SOOOO HARD WITH NO HUMAN SUPPORT, WE ARE IN CARIBBEAN & usa WE MAY NEED YOUR HELP. . THANKS FOR THIS VIDEO
I'm glad my video was able to help you out!
Mine Security info is loading from an hour with good internet. Will you please help me out
Hello, when I click to the "security info", adding a method doesn't appear on my laptop. It automatically gives me two digits number to enter somewhere. Please help me out guys
Thanks lot man
Happy to help
How do I reverse that? I can't clock in to my work place. I removed the app on my phone but it's still on the pc telling me to use a number on the app. Thnx
Thank you!
You're welcome!
Tried this doesn’t work says error or can’t sign in even when I do on the phone or laptop or tell me a six digit code but the app is showing 8
This is a good man...Thank You!
Thank you
You are very welcome!
Thank you bro
Any time, happy this helped!
it helped
Awesome, thanks for the feedback
nothing on the screen is happening as he describes it at all. the computer wants me to enter a number in the authenticator app and the app isn't even on my phone. when I download the app it's not free, it's like $4/month and it won't install until I agree to pay.
Thanks man
You're welcome!
I don't know what Microsoft 365 email is. How do I get authenticator set up if I don't have that?
Very helpfull🙏🏽, but what do i do if my work laptop is with me and my boss just sent a code saying Microsoft authentication code?
Thanks
You are welcome!
How many different accounts can I have on the authenticator and use? This seems confusing. I tried to setup a second login for my computer today as per instructions by MS support to try to correct a problem on my PC. I got stuck when Windows wanted me to use the authenticator to login to obtain an new password.
to use this method i need to log in, which i cant without the app =(
In my Microsoft autheducation option I don't have call or text message option. I was using app mode only. Unfortunately my mobile phone crashed and with new phone I'm unable to add my existing details of my Microsoft account details.
Any solution please
i dont have those options :S i just want to know how to get my autheticator to work with normal outlook :S
*alexgenius_* on Instagram got my account fixed in few hours he's the best he can help you fix it he's legit
The shitty authenticator is so pathetic it took us days (were not even done yet) just to sign in my account
I downloaded the app in my android phone, then in the 2 step verification QR code needs to be scanned.i cant see any QR code except myQR scanner, how can i scan when i dont see any QR code . Do I need a laptop then use my phone to scan it? In your video you are using a monitor then you took picture of the code
I needed to do this for a work vpn. My phone is a Nokia 635 with Windows 8.1 on it & I couldn't get it to work. It kept saying the store is not available right now etc. We then tried it with my wife's phone which is a Iphone 6, with safari, & it worked. Is there something I could do to get it to work on my phone? My wife thinks that we might just be able to switch the sim cards, but the phone co. needs to be involved. Great video, & I'm hoping for now this will get me through the initial stage of things with my I.T. meeting today. Thanks for a great video.
*alexgenius_* on Instagram got my account fixed in few hours he's the best he can help you fix it he's legit
Hi is there anyway you can help I can't get the approve or deny message any suggestions?
Thanks a lot 🌸
You're welcome 😊
My account was working well. Suddenly the authenticator doesn't work and doesn't show approval message
Sir , i have one question what happen if microsoft authorication app delete from phone ?
Why can't we use a personal account?
My apologies, you can use a personal accounts. I created this video primarily for businesses but it works the same for personal accounts.
Thank you so much
You're most welcome :)
You might not believe this I was held hostage for two days. That Microsoft Authenticator to work on my phone kept timing out. I started over with everything by removing all Microsoft Accounts. 🙃🙃
why select Microsoft Authentocator notification as the default?
You will want to select Microsoft Authenticator as default if you plan to use it and the primary MFA method. Otherwise, it will first use the method you have selected as the default when you log into your Microsoft 365 account. I hope that helps
Would we have to do this with all users in an organization one by one or is there a setting that we can create that will prompt the users to register their account with the authenticator app?
Hello, you can set "Security Defaults" to force MFA for all users in your 365 tenant. You can review how to here: docs.microsoft.com/en-us/microsoft-365/admin/security-and-compliance/set-up-multi-factor-authentication?view=o365-worldwide
Hope this helps!
*alexgenius_* on Instagram got my account fixed in few hours he's the best he can help you fix it he's legit
I can't even get to my initial page. when my company added this I can't even get to the page where my initial are!!!
At 1:40 it asks me to confirm with the app, but it doesn't work. The app doesn't show any confirmation whatsoever. That's a big mess. Terrible code! Not working!!! I HAVE TO CONFIRM THE APP WITH THE APP WHICH IS NOT WORKING!!! How stupid is that!!!!?
Am I supposed to be saving an authenticator passcode or recovery seed just in case my phone is lost? I am looking at changing phone services and my have to get another phone. Or is it as easy as signing back into my account and it will load all the apps I have installed that require this authentication app to sign on? Thanks so much!
how do i actually run this blessed microsoft authenticator on my new phone? I cannot get to apps on my phone - it is just showing me the verification process screen, not a home screen. It's supposed to send me a code, but it doesn't show me a screen where I can see a code, as I'm still verifying.
It demands to do verification first, before I can get to the home page - which has the Apps including authenticator. But to do the verification it requires the use of this app that I can't get to yet!
i have outlook 365 protected by google authenticator. how we can change it from google authenticator to Microsoft authenticator .
thank you
i forget to tell you, i deleted the google Authenticator from my phone before install the Microsoft Authenticator
My authenticator app stopped working so I re-installed it and now I can't log into my account because I need the code of authenticator to access my account. How can I add the account to the authenticator app again if I can't log into the account?
I've the same problem. Did you get the account back? if yes, please tell me the procedure 😭
Why not choose personal account if it's a personal account I'm setting up? 🤔🤨
Great question! I believe it should work with a personal account. This video was originally created to help small businesses but should help anyone secure their Microsoft 365 account.
Bro,how to sign in razer account without qr code?
Doesn’t work goes to s denied access page and never receive txt or phone call crap system
Plz solve my problem:-
Unfortunately i installed authentication app.. But when i reinstalled this app. I cannot get any approval and notifications in my Mobile.
Hello, please make you sure selected the Microsoft Authenticator as the default multifactor method, this is explained towards the end of the video. Let me know if that fixes your issue, thanks!
@@Jasconv what if I don't have login in my computer as well. Then even in order to login to your computer you'll have to promt login from either push notification or security code on the app, which I don't hv since my authenticator app was deleted.
hi,, how i can recover paypal account on his app
What do you do when a users doesn't get that "list" and it asks first to authenticate? But the authentication doesn't send a code?
*alexgenius_* on Instagram got my account fixed in few hours he's the best he can help you fix it he's legit
when I click security info > it's taking me to Approve Sign in Request We're calling ur phone, Please answer it, but I am not getting any calls? , is there a way to change the number?
Hi Amir,
After logging into Office.com you will need to navigate to "View Account" then "Security Info" to change your phone number. Keep in mind that for security you must have access to the phone number currently configured in your "Security Info" in order to change it.
If you no longer have access to the phone number listed in your Office 365 account you will need to contact Microsoft for assistance: support.microsoft.com/en-us/help/12401/microsoft-account-get-help-by-email
I hope this helps!
*alexgenius_* on Instagram got my account fixed in few hours he's the best he can help you fix it he's legit
Great
Thank you for the feedback!
Thanks, that got rid of a PITB created by MS's lousy docco. You're a brick! ☺
Hahaha, thanks for the feedback!
First either buy a stereo mic or fix the audio before posting, real annoying that you have audio on left only .
I want to uninstall Microsoft Athenticator
This video was horrible. It absolutely did not follow anything on my computer screen or phone that would allow me to figure out what to do. I am no closer to having a new method to set up email than I was at 2:15 PM. Yes, I have been messing with this for that long because there are no instructions on how to use the authenticator app anywhere that I found helpful.
I’m totally lost and VERY frustrated!
Hi Jeff, sorry to hear my video did not help you. There are many reasons Microsoft 365 setup might have failed :(