How to fix print & scan issues caused by Windows 10™ upgrade | Brother NZ

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  • Опубліковано 7 вер 2024

КОМЕНТАРІ • 40

  • @chantaln6843
    @chantaln6843 3 роки тому +2

    I tried several fixes, that didn’t work.
    However your fix repaired my scanning & printing capabilities. Thank you for the detail step by step instructions.

  • @ritmotraveler
    @ritmotraveler 3 роки тому +1

    OMG, I have been pulling my hair out try to get this used Lexmark X5650 to communicate with my pc, went to various blog sites, windows community, nothing worked. Saw your heading for brother printer, but I decided to use it anyway. BOOM, it did the trick. Thank you, thank you, thank you. Main statement was when I heard, if windows 10 not present select windows 8.1 64 bit.

  • @microsoftsarker
    @microsoftsarker 2 роки тому +1

    Super helpful and easy to follow. Thank you for the video

  • @alexandermilleriii499
    @alexandermilleriii499 6 років тому +14

    This video is funny because the title straight up roasts Microsoft's software.

    • @a.a73529
      @a.a73529 5 років тому

      Of the roast it using a Mac lol

  • @brendamcnarry8119
    @brendamcnarry8119 5 років тому +4

    Best solution for the problem works a treat. Thank you

  • @guerraldo
    @guerraldo 2 роки тому

    I discovered that those who have python 3 installed on win 10 the canon scanner and other drivers do not work anymore, they only work with the same Windows with many limitations

  • @AAFitnessJourney88
    @AAFitnessJourney88 3 роки тому +1

    Thanks, really helpful!.

  • @poetlorryit
    @poetlorryit 4 роки тому +1

    works for very old MFC7440N in UK

  • @Geneue
    @Geneue 5 років тому +1

    A lifesaver. Thanks!

  • @JoseGarcia-uz8uc
    @JoseGarcia-uz8uc 4 роки тому +1

    Very helpful thanks!

  • @xinbao8209
    @xinbao8209 5 років тому +2

    This video so helpful!!!!!

  • @zvonimirk.2233
    @zvonimirk.2233 4 роки тому

    So, I followed every step from the video and it still doesn't work. I have an old printer, MFC - 250C. So, could it be that printer drivers are totally uncompatible with Windows upgrade or is it something wrong with the printer? To say, scaning works which meens there is conection through cable....

    • @BrotherNewZealand
      @BrotherNewZealand  4 роки тому

      Hi Zvonimir K. We do not range this model in New Zealand, however, we recommend you try downloading the full software and driver package from support.brother.com/, which may resolve this issue. In order to continue to use your printer, you will need to use a USB cable to print and scan. For Further information please contact your local Brother Helpdesk. Thanks, Brother NZ

  • @liamdonaldson6449
    @liamdonaldson6449 8 років тому +4

    This seems like a ridiculous solution - not your fault.
    Microsoft Windows Fax & Scan worked fine till the day after an update.
    Now it cannot see the printer (Brother all in one).
    Just farcical I think.

    • @zlatkovujevic7348
      @zlatkovujevic7348 6 років тому

      Liam Donaldson same here, this microsoft programers shout be shoot on site. Bunch of idiots.

  • @generalbarry
    @generalbarry 5 років тому +4

    Great procedure. Too bad it DOESN'T WORK!!!

    • @BrotherNewZealand
      @BrotherNewZealand  5 років тому +1

      Hi, if you are having trouble with your device, please call our NZ helpdesk on 0800 329 111 and they will be able to help you out. Thanks, The team at Brother NZ.

    • @trooperchick3610
      @trooperchick3610 5 років тому

      @@BrotherNewZealand NZ helpdesk comes to Moscow ?

    • @boereboere
      @boereboere 4 роки тому

      @@BrotherNewZealand I called UK helpdesk - let us be polite and say that it was a fruitless call .....

  • @boereboere
    @boereboere 4 роки тому +1

    All very well - and I printed the test page - but my printer does not show up so unable to change printer settings - I need to change from A4 to A3 regularly mfc6490cw .... anyone else have this problem?

    • @chantaln6843
      @chantaln6843 3 роки тому

      A printer icon showed up on my desktop... how about your desktop?

  • @ihabdestuped3678
    @ihabdestuped3678 3 роки тому

    when I downloaded the uninstall tool, and opened it, It says "failed to decompress the archive"

    • @BrotherNewZealand
      @BrotherNewZealand  3 роки тому

      Hi there. For assistance with this issue, we recommend you contact our 24/7 New Zealand helpdesk team to resolve this. If you are outside New Zealand, you can find the contact details of your local Brother support team here: support.brother.com/g/b/contacttop.aspx Thanks!

  • @stephenmarco7495
    @stephenmarco7495 4 роки тому

    am I supposed to have to do this every time I need to scan something? seems every couple days i need to do this :( Printer ip is static, there should be no reason why this keeps quitting

    • @BrotherNewZealand
      @BrotherNewZealand  4 роки тому +1

      Hi Stephen. For help with this issue, please contact our 24/7 NZ Helpdesk team on 0800 329 111. Thanks, The team at Brother NZ

  • @TheMKHC
    @TheMKHC 4 роки тому

    I did this and it didnt work. My pc is hooked through the broad band router to the printer. The printer can scan and send it to the pc but the pc can not successfully print. I can print through the router to the printer from my ipad no problem.

    • @BrotherNewZealand
      @BrotherNewZealand  4 роки тому

      Hi, for help with this issue, please call our NZ helpdesk on 0800 329 111. They're available 24/7.
      Thanks,
      The team at Brother NZ.

    • @TheMKHC
      @TheMKHC 4 роки тому

      @@BrotherNewZealand Thanks I am in the USA . I have to say this was easy to follow along even with some of the windows being different. I have now tried it a half dozen times and it still has not worked.

    • @superczesiu
      @superczesiu 4 роки тому

      @@TheMKHC
      Hi there. Same problem here.

  • @narayanthapa6825
    @narayanthapa6825 3 роки тому

    i have some scaner problem anybody have any idea?

    • @BrotherNewZealand
      @BrotherNewZealand  3 роки тому

      Hi, please call our NZ helpdesk and they will be able to help you with this 0800 329 111. Thanks, Brother NZ.

  • @jozwa75
    @jozwa75 4 роки тому

    ..... and nothing....... after windows upgrade by dcp-585cw is dead......

    • @BrotherNewZealand
      @BrotherNewZealand  4 роки тому +1

      Hi Jozef. If you are having trouble with your device following the Windows update, you can find instructions here which may resolve your issue: www.brother.co.nz/customer-help/Windows-update-issue . If you require further assistance and are based in New Zealand, our Helpdesk team are available 24/7 for technical support on 0800 329 111. Brother NZ

    • @jozwa75
      @jozwa75 4 роки тому

      @@BrotherNewZealand thank you. I try.

  • @jacquelinannfields2713
    @jacquelinannfields2713 4 роки тому

    I don't know what you are talking about.

    • @BrotherNewZealand
      @BrotherNewZealand  4 роки тому +1

      Hi Jacquelin. If you are having trouble with your device following the Windows update, you can find instructions here which may resolve your issue: www.brother.co.nz/customer-help/Windows-update-issue . If you require further assistance and are based in New Zealand, our Helpdesk team are available 24/7 for technical support on 0800 329 111. Brother NZ

  • @adanam6377
    @adanam6377 3 роки тому

    Surgery? Wow, windows 10 is a mess.

  • @siientsinger6637
    @siientsinger6637 4 роки тому

    this is long winded ,,,, i'd of sorted 5 out by the time this vid had finished and my name aint Bill Gates

    • @chantaln6843
      @chantaln6843 3 роки тому

      I LOVED the Long detail. It really helped.