Hey in order to use the VOICE/Game EQ with the PS5 Here is the right setup: HDMI Setup - Console Settings - Audio Output From the PlayStation Home Screen, navigate to Settings > Sound > Audio Output. Change Output Device to USB Headset (A50 X). Change Switch Output Device Automatically to On. Under Headphones, change Output to Headphones to Voice Chat Audio. Change HDMI Device Type to TV. Under General, change Audio Format (Priority) to Linear PCM. From the PlayStation Home Screen, navigate to Settings > Sound > 3D Audio for TV Speakers Change Enable 3D Audio for TV Speakers to On. Change Apply Measurement Results to 3D Audio to Off.
Thanks! Can confirm this works, so this video guide is wrong. Easy way to test is join a party and use the chat mixer, this video is clearly wrong or the headset or PS5 needs a firmware update. This is a workaround until it's fixed! :)
@@Devils_Lasagna i had the same issue turns out this video is wrong. In the audio output settings make sure you set output to headphones as chat audio.
What do you guys mean? One is going in the Out slot on the Base station to your monitor and the other one goes to the ps slot and directly to your console
@@FrontLineRushthey’re using a pc monitor that only has 1 HDMI port… I’m in the same boat. I don’t like playing on a tv because I feel like I’m at a disadvantage when it comes to playing a competitive game like COD.
This video is the opposite of what the actual product sheet setup guide instructs to do. Can somebody make sense all of this what is the proper settings how its meant to work and connect??
Mine just arrived but I’m having an issue. How can the A50X send audio to a capture card at the same as sending audio to the headset? If the A50X is on, then the capture card doesn’t receive audio. If the headset is off, then the capture card receives the audio. How can the cables be arranged to achieve simultaneous sound? Please help!
You have to connect it this way to get audio on both your headset and passthrough to your capture card for streaming . Ps5 hdmi goes to your in on your capture card then from your capture card itll connect to the headsets on the correct console hdmi . The main hdmi on the astro dock has to be connected to your monitor . Then youll be able to get audio on both headset and capture card . Audio will pass to your capture when headset is on . Remember to set the audio output on your console to hdmi tv to capture the gamechat . You still need an external mic if your streaming and want your audience to hear you .
Yes, if you plug the PC USB into the PS USB slot, you will be able to hear the PS5 audio through HDMI and the PC audio through USB at the same time. However, we recommend using Bluetooth for voice chat while playing on either console mode.
@@logitechsupport that’s amazing news. Just to clarify, will it also work for data. For example using discord for chat and listening to music on pc while hearing hdmi game audio from PS5?
@Logitech Support Where's the link to the HDMI 2.1 Cables you guys said would be in the description also what HDMI 2.1 cable does he plug into the HDMI Out Port then plugs into the TV do you guys have a link to that specific HDMI 2.1 Cable?
my a50x wont even work at all have everything pluged up and i have two white blinking lights and bluetooth and the switch button wont swithc to my ps5 from my xbox it wont do anything sat on the phone for 3 hours and nothing
@@BlackOpsCobranot sure if you were able to figure it out. But your PS5 and Series X might have got automatically set to 120 HZ. And you will need to get back into the settings and change it to 60 HZ. Unless your tv or monitor has that. Mine doesn't and it didn't work because of that setting that automatically set to by plugging in the headset
What’d you do? Mine isn’t picking up in the audio settings. Everything else is fine but my teammates in game voice chat is coming out throw my controller
Hey man the microphone on my headset was working at first but when I turned off my ps5 and turned it back on the microphone wasn’t working no more only the microphone on the controller 😢
Don't listen to this, dolby atmos is fine, I use dolby atmos with my home theater system and my Playstation 5, it's just whatever to your liking of what you choose, some people choose pcm because of compress sound but dolby atmos gives you everything and more as long as your system or tv has it available
I just used the cube plugged it into the outlet connected the red usb-c to the station and then got the other cable usb-c with the usb-a end and connected it to the ps5 and it worked. I don’t understand why I need another HDMI cord and the manual is completely wrong
If you watch the video you’ll see: your PS/cbox HDMI goes into the PS/xbox port on the base station, the the line HDMI port goes into your monitor. It’s all explained in the video guy
@@TheEbsorcistyou have to turn it down to 50% volume for it not to pick up the audio leak. That’s insane and you shouldn’t have to compromise the volume just to have the mic not pick up the gameplay. That’s clearly a defect that needs to be fixed
So can't get a display from my monitor, Using an Acer X32 FP monitor and it just refuses to display anything through the dac. The audio comes through but no video output. I'm just using mine with the usb connection and have my consoles connected to my monitor, works perfectly fine that way. I know that I'm missing out a key feature of the dac, But it's stupid that I can't get a signal out of it. If anyone has any tips on how to get it to work please let me know. I have the hdmi out connected to the display and connected the consoles with both hdmi and usb connections as instructed, all my hdmi cables are ultra high speed hdmi 2.1 cables.
@@ljb7572 Unfortunately not with that display. After I got the Alienware AW3225QF, It worked perfectly with that one. It also works perfectly with the MSI MPG321URX that i got recently. It sucks that it doesn't work with all displays.
LOGITECH, PLEASE READ THIS MESSAGE: Many of us would love the option to purchase the A50 GEN 4 ear cushions OR an equivalent sized A50X CUSHION. There are many that want the originals, NOT just the MODS made from alternative materials. The reason for this is, the originally sized ear cushion is larger and fits over the entire ear rather than on it. They are not available anywhere for purchase and they are much more comfortable for many of us. THANK YOU.
Sorry but I have my a50x settings different the way your settings are you can’t change between game and voice if you do that the audio falls off the whole settings you prefer are not the right ones for ps5
Had a question. Does it really matter that i have the exact hdmi cord specs in order for this to work for a 1440p 180hz monitor? Because i have no video when booking it up. I only have 4k@60hz or 1080p@120hz
If you only connect USB to the PS5, you will lose the ability to experience audio at 24bit 48kHz, as your audio experience will be capped at 16bit 48kHz for both consoles. However, you can still maintain 24bit 48kHz audio for your PC.
Anyone having trouble connecting to the Logitech G app on mobile ? It can’t find my headset when I scan, I’ve tried everything. Deleting the app, hard reset, disconnecting everything, making sure I haven’t connected to anything via Bluetooth prior. Nothing works
Thanks bro got it first try after your vid and it sounds great. Way better than the ps4 a50s 🔥 super clear sound super light weight cables are annoying but I would say it’s worth it.
I bought it yesterday and I was Shocked, why is there no HDMI cable included and only one USB A to USB C Adapter. This is a set up for only one console and not for two. After I finished the set up, there’s a constant beep on the right side. Logitech, please check your products!
When I try to prioritise voice on the headset all it does is make things more quiet for both game and chat. If I move more to prioritize game it actually mixes the voice more with game audio. Anyone got any idea why this happens?
question i have to connect the hdmi from ps5 to the base station how am i gonna connect the ps5 to the monitor currently its working without the hdmi connected to the base station i have both a ps5 and a pc
These are quite literally the most difficult headphones to setup. From connecting them to a monitor from a PS5, to setting up G-Hub (not Astro Command Center like they tell you to) to getting display to setup, I want to send these back and just get some Steele Series headphones like I intended. I’ve seen countless people in the same boat where there’s NO display but sound and it seems like nobody really knows how to fix it. I have the highest quality HDMI cables, my software is up to date, a brand new PS5 and a brand new Samsung monitor and yet nothing still displays. Not to mention for almost $400, they couldn’t supply you with another HDMI? Shitty experience to say the least.
My headphones blink red even tho it’s fully charged once I put my headphones on the dock. Once I turn them on to use then it’ll just have static and it won’t sync with the doc at all
When I switch the source on the headset from Playstation 5 to PC, the TV screen changes to No HDMI, is that intended behavior? The sound settings are all setup it's just I'd prefer the PS5 not turn off when I change Audio Sources but I am guessing that is intended?
youre correct but now audio is trash!! mic receives lots of background noise!!!not good for a 380 headset plus need to buy extra wires if dont have any
am I the only one that is having my screen go black for a couple of seconds every so often? The headset is great but ever since I got it, my screen goes black for a couple of seconds. Not sure if it has something to do with the 2 hdmi cables and the base?
Same for me , wondering if it's just normal , mine keeps going from HDR content on PS5 to just my TV's home screen as if I turned my PS5 off , really annoying
You have to connect the hdmi from your ps5 to the capture card then the hdmi from the capture card to the correct console hdmi on the dock , then the dock connects to the monitor . Once connected youll get both audio from console and headset at the sametime whether the headset is on or off audio will go through . Also on the ps5 settings your audio output should be hdmi tv so you can get the gamechat . Basically your capture card has to be connected before your dock . Ps5 to CaptureCard to Dock to Monitor .
Had same problem, but it was because the usb c cabel not sticked right in my docking station you have to put the usb side in your ps5 and the usb-c side in your docking station on "PS5" properly
Best Buy has both color options available but in limited quantities. I just picked up the black version and am already overwhelmed by how many cables it requires just for PS5 setup. My desk setup was all neat but now I have to do more cable management. What's worse is that even with everything working I am just not blown away by them. I mainly play shooters and my previous Stealth Pro have far better imaging to pick out directional sound. Going to mess around with them a few days then return if I'm not fully satisfied. Especially considering the price point.
I put all the cables in the right position from The doc to my monitor and ps5 i can only connect with the headset when the hdmi 2.1 cable is in ps5 to my monitor and not from the doc to the monitor . Maby somebody can help me ?
The A50 Gen 4 uses Atmos instead of Dolby Digital and 5.1 Ch. The product's Dolby experience has been upgraded to Atmos and is designed to work closely with XBOX and Windows. Atmos delivers an object-based spatial audio experience, and its playback is different from older formats. The Dolby Headphones button has been superseded by Atmos for a more advanced audio experience.
can i use a usb c to usb c cable instead of usb c to usb a? i like to stream rock band 4 occasionally and the new ps5 models don't have enough usb a ports for the headset, controller, and ps camera.
Yep! Should work just fine. We supply a USB-C to USB-A because we still live in a world where every computer doesn't have a USB-C port to take advantage of!
Logitech/Astro has known about lack of optical ports on the PS5/Xbox Series X&S since prior to their launch. By now they should have figured out how to optimize the A50 to accommodate that. Other manufacturers seem to have no problem with it.
Hey in order to use the VOICE/Game EQ with the PS5 Here is the right setup:
HDMI Setup - Console Settings - Audio Output
From the PlayStation Home Screen, navigate to Settings > Sound > Audio Output.
Change Output Device to USB Headset (A50 X).
Change Switch Output Device Automatically to On.
Under Headphones, change Output to Headphones to Voice Chat Audio.
Change HDMI Device Type to TV.
Under General, change Audio Format (Priority) to Linear PCM.
From the PlayStation Home Screen, navigate to Settings > Sound > 3D Audio for TV Speakers
Change Enable 3D Audio for TV Speakers to On.
Change Apply Measurement Results to 3D Audio to Off.
Aber dann funktioniert die 3D Audio Funktion von PlayStation nicht 😢
Thanks! Can confirm this works, so this video guide is wrong. Easy way to test is join a party and use the chat mixer, this video is clearly wrong or the headset or PS5 needs a firmware update. This is a workaround until it's fixed! :)
Thanks you a LOT!!!!
With These settings i have no Audio in Party Chat
Will this allow for game chat and the use of the 3D audio on ps5? The way I have it set up it’s one of the other
Chat mix not working on playstation 5
How about now?
Same for me someone knows the solution?
@@Devils_Lasagna i had the same issue turns out this video is wrong. In the audio output settings make sure you set output to headphones as chat audio.
I’m confused… there’s one HDMI input for the ps5, how do I connect my TV and this headset at the same time?
You figured it out yet? Im confused about this too.
What do you guys mean? One is going in the Out slot on the Base station to your monitor and the other one goes to the ps slot and directly to your console
@@FrontLineRushthey’re using a pc monitor that only has 1 HDMI port… I’m in the same boat. I don’t like playing on a tv because I feel like I’m at a disadvantage when it comes to playing a competitive game like COD.
Plug one HDMI into the base station to the TV. Plug the other HDMI cable from the PS5 to the base station.
I have a Samsung monitor and I have no video signal. I can hear but can’t see.
Thank god it worked perfectly following these steps, everything sounds so beautiful.
How does it perform on ps5? Also what about the microphone, is everything good? I want to buy it
@@person6607 did u ever find anything out
@logitech support how does all this work with my elgato HD60 X capture card?
Done a video showing all of this
What is the difference between output device and 3d audio on tv and headset, why should I use Tv instead of headset?
I think it’s to get the full sound of the base station since you have to hook an HDMI to base station & TV
This video is the opposite of what the actual product sheet setup guide instructs to do. Can somebody make sense all of this what is the proper settings how its meant to work and connect??
Mine just arrived but I’m having an issue. How can the A50X send audio to a capture card at the same as sending audio to the headset? If the A50X is on, then the capture card doesn’t receive audio. If the headset is off, then the capture card receives the audio. How can the cables be arranged to achieve simultaneous sound? Please help!
You found a fix ?
Please let us know if u find a fix, thank you!
You have to connect it this way to get audio on both your headset and passthrough to your capture card for streaming .
Ps5 hdmi goes to your in on your capture card then from your capture card itll connect to the headsets on the correct console hdmi . The main hdmi on the astro dock has to be connected to your monitor . Then youll be able to get audio on both headset and capture card . Audio will pass to your capture when headset is on .
Remember to set the audio output on your console to hdmi tv to capture the gamechat . You still need an external mic if your streaming and want your audience to hear you .
I'm not a hard core gamer but that help me set it up and I appreciate the details thank you!!!!!!
Almost a year after this headset was released and still NO SPARE CABLES ARE AVAILABLE TO PURCHASE.
Why would a hdmi cable not be included... like 380 and i cannot even connect it to my ps5 out of the box??
Definitely should’ve received a cable.
My game and voice chat is not working properly. Both audio and voice chat are not separating
Just got this headset. I noticed that too, unless am not using the rockers correctly.
I can't do the pa5 chat mix
If I plug pc USB into PS usb slot, will I be able to hear PS5 (through HDMI) and pc (through USB) at the same time?
This ....
Need the answer
Yes, if you plug the PC USB into the PS USB slot, you will be able to hear the PS5 audio through HDMI and the PC audio through USB at the same time. However, we recommend using Bluetooth for voice chat while playing on either console mode.
@@logitechsupport that’s amazing news. Just to clarify, will it also work for data. For example using discord for chat and listening to music on pc while hearing hdmi game audio from PS5?
@@logitechsupport Why do you recommend doing that? Isn't Bluetooth very unstable?
Why use PCM linear instead of Dolby Atmos? Isn't better?
no video output for me for ps5. but i can heae sound from astros but no video showing up on my screen
Did you fix this?
did u fix this?
@@ljb7572little late but if you just connect via Bluetooth and setup your ps5 and monitor normally it’ll work gamer
@Logitech Support Where's the link to the HDMI 2.1 Cables you guys said would be in the description also what HDMI 2.1 cable does he plug into the HDMI Out Port then plugs into the TV do you guys have a link to that specific HDMI 2.1 Cable?
my a50x wont even work at all have everything pluged up and i have two white blinking lights and bluetooth and the switch button wont swithc to my ps5 from my xbox it wont do anything sat on the phone for 3 hours and nothing
@@BlackOpsCobra same for me my A50X will not work with my Gigabyte M32U monitor at all, no signal detected
@@BlackOpsCobranot sure if you were able to figure it out.
But your PS5 and Series X might have got automatically set to 120 HZ. And you will need to get back into the settings and change it to 60 HZ. Unless your tv or monitor has that.
Mine doesn't and it didn't work because of that setting that automatically set to by plugging in the headset
Everthing is set up right but, my PS5 isn't picking up the Astro A50X's. what can I do?
Nevermind, I figured it out
@@Dr_Kablewhat did you do
What’d you do? Mine isn’t picking up in the audio settings. Everything else is fine but my teammates in game voice chat is coming out throw my controller
@@juan4831 you fogured out? Have same problem
I didn’t have all the cables but still work, thank you.
how did it work with not all the cables
@@anishadheen4716 The USB C~A connected to the docking station and to the PS5 is all you need
How can I enable and disable 3d audio for headphones on ps5????? It’s set as a tv
Hey man the microphone on my headset was working at first but when I turned off my ps5 and turned it back on the microphone wasn’t working no more only the microphone on the controller 😢
Did you ever find a fix I’m thinking of just returning this pos same problem with mine after first day.
@@otx-steve did your mic start working again?
Excuse me but why linear pcm and not dolby atmos?
Don't listen to this, dolby atmos is fine, I use dolby atmos with my home theater system and my Playstation 5, it's just whatever to your liking of what you choose, some people choose pcm because of compress sound but dolby atmos gives you everything and more as long as your system or tv has it available
It switches automatic in folby atmos on pc and xbox
I just used the cube plugged it into the outlet connected the red usb-c to the station and then got the other cable usb-c with the usb-a end and connected it to the ps5 and it worked. I don’t understand why I need another HDMI cord and the manual is completely wrong
HOW DO I CONNECT THE BASE TO THE CONSOLE IF THE HDMI PORT ON THE CONSOLE IS FOR MY MONITOR
If you watch the video you’ll see: your PS/cbox HDMI goes into the PS/xbox port on the base station, the the line HDMI port goes into your monitor. It’s all explained in the video guy
?????? What
My mic echoes really bad. I don't know what else to do. I did what you showed.
It’s usually the volume of your headset. The mic picks up your headset audio. Turn it down a little bit and see if it’s any better
@@TheEbsorcistyou have to turn it down to 50% volume for it not to pick up the audio leak. That’s insane and you shouldn’t have to compromise the volume just to have the mic not pick up the gameplay. That’s clearly a defect that needs to be fixed
If i plug my PC and PS5 into this, can i listen to both audios at the same time like i do with my current A50s?
No you have a button to switch between xbox/pc/ps
So can't get a display from my monitor, Using an Acer X32 FP monitor and it just refuses to display anything through the dac. The audio comes through but no video output. I'm just using mine with the usb connection and have my consoles connected to my monitor, works perfectly fine that way. I know that I'm missing out a key feature of the dac, But it's stupid that I can't get a signal out of it. If anyone has any tips on how to get it to work please let me know. I have the hdmi out connected to the display and connected the consoles with both hdmi and usb connections as instructed, all my hdmi cables are ultra high speed hdmi 2.1 cables.
Did you get a fix ?
Just got mine when pc and ps5 are both connected and I don't even get signal for both
@@ljb7572 Unfortunately not with that display. After I got the Alienware AW3225QF, It worked perfectly with that one. It also works perfectly with the MSI MPG321URX that i got recently. It sucks that it doesn't work with all displays.
I have sound...but the mic doesnt work? Any fixes
Mine too
Any update on this?
Same. And it’s the same for Xbox too but on the Astro app it works fine
Only problem im having is the game/voice chat mixing :( im disappointed
LOGITECH, PLEASE READ THIS MESSAGE: Many of us would love the option to purchase the A50 GEN 4 ear cushions OR an equivalent sized A50X CUSHION. There are many that want the originals, NOT just the MODS made from alternative materials. The reason for this is, the originally sized ear cushion is larger and fits over the entire ear rather than on it. They are not available anywhere for purchase and they are much more comfortable for many of us. THANK YOU.
Sorry but I have my a50x settings different the way your settings are you can’t change between game and voice if you do that the audio falls off the whole settings you prefer are not the right ones for ps5
What settings have you done I’ve preordered a pair today for ps5 use are they good?
@@jackrosier5898I've pre-order too but it's scary how many people have problems or unanswered questions. I hope I don't have any issues
Ye please reply and let us know
Had a question. Does it really matter that i have the exact hdmi cord specs in order for this to work for a 1440p 180hz monitor? Because i have no video when booking it up. I only have 4k@60hz or 1080p@120hz
Can I hdmi connect my ps5 and xbox to tv, tv (earc) to the hub and the hub to my amp?
What would be the downside if I only connect USB to the ps5? I want to avoid all this cabling mess. What will I lose by doing that?
If you only connect USB to the PS5, you will lose the ability to experience audio at 24bit 48kHz, as your audio experience will be capped at 16bit 48kHz for both consoles. However, you can still maintain 24bit 48kHz audio for your PC.
@@logitechsupport thank you for the answer, so I will need to find a proper way to hide the HDMI cables then :-).
Does the 25bit and 16 bit even make a big difference tho? I think the normal ear doesnt even hear it.
@@fxcknmint3064it sounds noticeably more muffled, but it’s not too much worse
What if I don’t see the ps5 screen on my tv
how’d you fix that
Anyone having trouble connecting to the Logitech G app on mobile ? It can’t find my headset when I scan, I’ve tried everything. Deleting the app, hard reset, disconnecting everything, making sure I haven’t connected to anything via Bluetooth prior. Nothing works
I cant see the a50 x on my microphone setting? Just controller microphone
Same problem
Thanks bro got it first try after your vid and it sounds great. Way better than the ps4 a50s 🔥 super clear sound super light weight cables are annoying but I would say it’s worth it.
I have a Phillips hue box connected to my PS5 what is the process with this set up?
The chatmix doesn't work on PS5 using those settings!!!!!
I did everything my mic isn’t even detected. I have the latest update
That guy got lucky as hell when he put the headset on the charger in the first try 🤣
I bought it yesterday and I was Shocked, why is there no HDMI cable included and only one USB A to USB C Adapter. This is a set up for only one console and not for two.
After I finished the set up, there’s a constant beep on the right side. Logitech, please check your products!
I have 2 monitors one for pc one for ps5 can I hook them both up at the same time with both monitors
yes you can
as long as you get the hdmi cables and connect them just like this video but to your monitor not to tv
When I try to prioritise voice on the headset all it does is make things more quiet for both game and chat. If I move more to prioritize game it actually mixes the voice more with game audio. Anyone got any idea why this happens?
The Settings in the Video are wrong. u need to pick at audio USB not hdmi
Why not use Dolby audio in The Playstation settings?.
I’m still confused
Why isn’t mine working with the Samsung gaming monitor I followed the video and I’m not getting picture on my monitor
I have everything connected correctly but my monitor isn’t picking up anything 😩
Same for me do you know already why?
do i have to connect it to a pc?? i don't have one and y'all making it sound like we need one, so i gotta know.
That's a negative, Ghost Rider.
Well since you are here last question. I do wanna start streaming. Am I able to hear pc and console at the same time?
I’m confused, there’s only 1 hdmi port how the hell am I connecting my monitor
question i have to connect the hdmi from ps5 to the base station how am i gonna connect the ps5 to the monitor currently its working without the hdmi connected to the base station i have both a ps5 and a pc
Output Device HDMI (TV) ??? Is that correct? Not the headset a50x?
Yes because dockingstation is connected per hdmi
I only hear audio out of my right ear? Is there a fix or do I get my money back? Followed step by step
I have everything connected correctly but my monitor isn’t picking up ? Do you now why
MSI G272QPF ‼️
I have the same problem , any solution?
I figured it out
Turn off HDR and deep color output
Do you have to update the headset like with the old A50s? Because it won’t let me for some reason.
These are quite literally the most difficult headphones to setup. From connecting them to a monitor from a PS5, to setting up G-Hub (not Astro Command Center like they tell you to) to getting display to setup, I want to send these back and just get some Steele Series headphones like I intended. I’ve seen countless people in the same boat where there’s NO display but sound and it seems like nobody really knows how to fix it. I have the highest quality HDMI cables, my software is up to date, a brand new PS5 and a brand new Samsung monitor and yet nothing still displays. Not to mention for almost $400, they couldn’t supply you with another HDMI? Shitty experience to say the least.
My headphones blink red even tho it’s fully charged once I put my headphones on the dock. Once I turn them on to use then it’ll just have static and it won’t sync with the doc at all
HDMI setup I have no signal on the screen high-speed HDMI leads
When I switch the source on the headset from Playstation 5 to PC, the TV screen changes to No HDMI, is that intended behavior? The sound settings are all setup it's just I'd prefer the PS5 not turn off when I change Audio Sources but I am guessing that is intended?
My screen is black now tried disconneting all wires to its orignal place and it was still giving a black screen when switching to ps5 hdmi input
How do you know if it’s charging
and do you leave it on
My TV doesn’t support ALLM or VRR but the headset is working. Do I really need those 2 settings to get the full potential of the headset or naw?
No, those are only visual settings that directly correspond to only the monitor. Has nothing to do with audio or the headset.
So is this headset going to allow me to play at 1440 at 120 hz without an adapter unlike the Astro gen 4 ?
Yes the base station is the pass through
Yes, that is correct.
@LogitechG so does that mean it will have a better sound than the a40 tr?
youre correct but now audio is trash!! mic receives lots of background noise!!!not good for a 380 headset
plus need to buy extra wires if dont have any
We need to be able to purchase a spare usb combo cable separately.
am I the only one that is having my screen go black for a couple of seconds every so often? The headset is great but ever since I got it, my screen goes black for a couple of seconds. Not sure if it has something to do with the 2 hdmi cables and the base?
Same for me , wondering if it's just normal , mine keeps going from HDR content on PS5 to just my TV's home screen as if I turned my PS5 off , really annoying
Do we HAVE to connect an HDMI from the station to tv?
They need to start including zip ties and wire lums with setups that require this many wires.
Dolby Atmos, Chat Mix, 3D Audio, Everything working ps5 now
Can the headphones be screwed up if they are kept in the base station all the time? I mean, it's okay if I leave them there when I'm not using them?
I’m having problem connecting this to my PlayStation five anybody can help me
Is there a way to output audio to both the headset and the ps5? this would be great for capturing gaming sessions when using a headset.
Unfortunately no.
Yes
You have to connect the hdmi from your ps5 to the capture card then the hdmi from the capture card to the correct console hdmi on the dock , then the dock connects to the monitor . Once connected youll get both audio from console and headset at the sametime whether the headset is on or off audio will go through . Also on the ps5 settings your audio output should be hdmi tv so you can get the gamechat .
Basically your capture card has to be connected before your dock .
Ps5 to CaptureCard to Dock to Monitor .
Is the headset worth it ?
When I go on Microphone Input Device my ps5 is only showing “microphone on controller” and not Astro A50.
How can I fix this issue?
I have the same issue! 😪
Had same problem, but it was because the usb c cabel not sticked right in my docking station you have to put the usb side in your ps5 and the usb-c side in your docking station on "PS5" properly
@@freezeit3925 is the headset worth to buy for ps5?
How do you use chat mix? The way this is setup, chat mix is not a thing anymore so the two side buttons for voice and game are useless on PS5…
Chat via USB and other sounds via HDMI. Just like it's always been except it's HDMI instead of an optical cable.
I’m having the same issue, is there a work around for this ?
This still doesnt work... @BarderBetterFasterStronger
The only I have a problem with is the audio switching between the TV and headset when the headset is docked and turned off
Whats the issue it doesnt do it auto?
So whys is it when im connected to ps5/pc and i just want to hop on ps5 i have to unplug the power to base station to grt video feedback for my ps5?
Have a question what if you have like a TV in a monitor? to that other monitor will it still work or something like that?
So question i have do i need 2.1 high speed HDMI cable for pc? Because right now i am using them on pc without one
It’s quite self explanatory if you have no idea how to set it up click 👇
Actual start ---> 2:00
Why do you need to disable HDCP on PS5? We can not use with a capture card as Avermedia live gamer ultra 2.1?
Literally says make sure it’s toggled on in the vid.
Input lag test..?
Guys pls should I turn off the base station when I finish?
Can HDCP be disabled for streaming and this still works?
When will this come out?
Not getting video to show for ps5. I have a 4k 144hz monitor made by eve spectrum.
Did you find any fixes??
Hello!
PS5 user here
When I try to select input device it only shows the PS5 controller mic, do you know how to fix this?
Did you ever find an answer for this?
Unfortunately, these setting don’t allow your game voice balancer to work correctly.
No settings do! Update needed
Why should the audio format be put to linear if there's a Dolby Atmos option? Anyone?
Great video hope he has and xbox one also...
Mine is all setup but no input when I turn the game on as if there is no signal any help ?
When will this be avaliable to purchase on Amazon/BestBuy?
We're anticipating inventory arriving with partner retailers in the first half of 2024.
Best Buy has both color options available but in limited quantities. I just picked up the black version and am already overwhelmed by how many cables it requires just for PS5 setup. My desk setup was all neat but now I have to do more cable management. What's worse is that even with everything working I am just not blown away by them. I mainly play shooters and my previous Stealth Pro have far better imaging to pick out directional sound. Going to mess around with them a few days then return if I'm not fully satisfied. Especially considering the price point.
I put all the cables in the right position from The doc to my monitor and ps5 i can only connect with the headset when the hdmi 2.1 cable is in ps5 to my monitor and not from the doc to the monitor .
Maby somebody can help me ?
Playstation HDMI ~> DOC HDMI
DOC OUTPUT HDMI-> Monitor HDMI
Use 2.1 HDMI CABLES
Dear Logitech i have my pc and ps5 on a different monitor next to eachother how do i keep my screen on when i switch to pc ?
My game/voice balance isn’t working properly
Why dont you use Dolby Digital and 5.1 Ch as with the A50 Gen 4?
The A50 Gen 4 uses Atmos instead of Dolby Digital and 5.1 Ch. The product's Dolby experience has been upgraded to Atmos and is designed to work closely with XBOX and Windows. Atmos delivers an object-based spatial audio experience, and its playback is different from older formats. The Dolby Headphones button has been superseded by Atmos for a more advanced audio experience.
@@logitechsupport So this headset does not support Dolby Digital 5.1 Surround Sound on Playstation 5 like the Astro A50 used to?
@@iTzACEx That is correct.
can i use a usb c to usb c cable instead of usb c to usb a? i like to stream rock band 4 occasionally and the new ps5 models don't have enough usb a ports for the headset, controller, and ps camera.
Yep! Should work just fine. We supply a USB-C to USB-A because we still live in a world where every computer doesn't have a USB-C port to take advantage of!
@logitechsupport cool, thanks
How can I listen to ps5 and pc audio at the same time ?
No optical port hurts 🤕
Don’t really need it anymore with HDMI in.
I owned a50 gen4 PS5 and TV SAMSUNG Q90T with optical port. Astro don’t work propelly. I don’t know what to do….
Logitech/Astro has known about lack of optical ports on the PS5/Xbox Series X&S since prior to their launch. By now they should have figured out how to optimize the A50 to accommodate that. Other manufacturers seem to have no problem with it.
Yes but now I need my headphones to change my HDMI input on my TV...@@NoahSCFN
شكراً على الشرح الدقيق 👍🏼