Me too. But fortunately for me I found an old school stylist that treats me like royalty. I see her twice a year for a trim and length check. She doesn't even require a deposit and she's not on some app or website for booking. I love her. 🥰
I do my hair myself. It does not look fancy but I skip the drama 🎭. I’ve been so disrespected. Showed up at 9:45 am for a 10 am appointment. Lady didn’t start me until 2pm. Heard complaints the whole time about my 4c hair being “difficult” (even though I warned her in advance) Got out of salon at 8pm. I cried and felt like a clown 🤡 . NEVER AGAIN.
Imagine warning a *black* hairstylist that your hair is a common afro/black hair texture. Even in “old school” hair shops, the discrimination and disrespect towards natural hair is wild. We’ve let many get away with it for too long.
Also, what baffles me is that my 4c hair needs to be blown out to get my hair braided. So my natural 4c hair needs to be straight, for an African hair style? Make it make sense!
Blown out is not straight. And it actually makes sense, it makes it easier to braid, faster and also less painful for you. I do realise the irony though.
All I know is, I definitely prefer getting my hair braided in its natural texture. As long as it’s detangled they should know. Sadly this often isn’t the case.
They require a deposit, want you to be on time, but always got somebody in the chair when you get there at your appointment time. And have the nerve to be late. But if you're late you don't get your deposit back. 🤦🏾
I still think it’s criminal that these new stylists are charging insane prices but not giving salon treatment. I’m not talking about being pampered, a glass of mimosa and mani pedi. I mean these stylists are not washing hair, consulting with their clients, offering treatment options. That’s insane
As a licensed barber/stylist instructor for 30+ years I have seen it all. It is unfortunate that the industry has gotten so entitled seeing that we are in the service industry. I must say, I saw a change when 1. People began to “grade” their hair ie: 1c , 4a etc, and 2. The introduction of weaves. With the grading of hair stylist would start making clients with a “ more challenging texture” fell like they need to pay more. With the introduction of weaves, many salons opened with unlicensed stylist that provided service. This work around was due to statutes passed to allow African braiders / shops to stay open without having to get licensed. The customer would have to come in with hair that has been shampooed ( because shampoo is considered a chemical). This work around has opened flood gates of people looking for a quick dollar, game and hustle not committed to client retention and customer satisfaction. I truly feel for customers and stylists navigating this new terrain. I make sure to emphasize to my students that customer service is number 1. I could go on and on. This was a great video. Thank you for the insight.
Back in the day, I went through many old-school stylists before finding a good one. During my relaxer days, she said my hair was so easy to do, she almost felt guilty taking my money. Some of her clients had really coarse hair that "she would be praying over because it was fighting her back." The price was the same for my fine texture, but that was her price, no problem. She talked me into going natural about 15 years ago, and maybe 6 months into that process her husband's job transferred them to the ATL area. The person she referred me to had an issue with overbooking, and not respecting my time, ie, you can't help your child do homework while doing hair, ma'am. I finally gave up, started watching YT videos, and have not been to a salon in more than 10 years. The salon experience was too stressful for me. Periodically, I checked out stylist sites for braids and was shocked by their requirements- must be washed, detangled, sectioned, BYOH, and a deposit. No, thank you.
@@mfishe1yea I feel bad poc. I've been growing my hair for a min and started going to this stylist to put my hair in protective styles. Never knew hair needed this much attention until I decided to grow it out. Respect for y'all.
Totally agree! That was one reason I stayed away from those places. I just felt uneasy. I too have recently learned about state laws changing for the worst regarding cosmetology etc. I was told by old skool stylist it is a way for state to get more money. It is not for protection of the client.
I went to an actual hair salon about 7 months ago and I was shocked that she gave me the whole salon treatment it's so sad that I've been getting my hair done certain ways that when she said okay let me go wash your hair I was floored like what you're going to wash my hair I forgot how good it felt.
@@prettyacct I find it strange that a state would say a person no longer has to post a license. That is insanity. In fact your comment is going to make me call the state and ask why they changed that.
The "non refundable deposits" are a COMPLETE JOKE! That's an excuse for a lot of women to make money because any client can cancel or have an emergency but the money hungry stylist doesnt have to give the money back
@@terejosh13I don't think the solution is less small businesses - it's that people who own small businesses need to get back to focusing on delivering great service and great products, instead of worrying about social media likes and trying to bleed every penny out of their customers for bargain bin service.
This is exactly why I do my own hair 80% of the time. I have a woman who braids my hair. She's old school. She was just telling me how appalling some of these new stylists are. Unlicensed individuals charging you a ton of money and they're not even properly disinfecting tools between clients. Don't get me started on these IG stylists that require 60% deposit before they even make an appointment...and you better hope you don't get ghosted. This type of business isn't going to work out long term.
My old stylist taught me soooo much about the business. The hygienic practices she taught me most would probably cringe if they knew what a stylist is supposed to do!
The LAST time I went to a salon was in 2011 (could’ve been 2012). The young lady charged me a different (higher) price than what was listed on the wall because “Your hair is long”. At the time I was relaxed. She then told me she had a new relaxer in and planned to use it on my head, which she did. I told her that it was burning really bad in the back. Y’all she pretty much ignored me. I got up, walked myself to the sink and sat down. As she was rinsing my hair, she called the owner over. He had a weird look on his face. She finished washing the relaxer from my hair, then proceeded to style my hair as if nothing was wrong. When I got home and looked through my hair. A chunk of my hair had been burned off by the relaxer and she didn’t even have the decency to tell me!!! She dodged me, refused my calls and moved out of state. THAT was the LAST time a “stylist” was allowed to touch my hair! I guess it’s really bad now; they taking deposits and charging LATE FEES??? Learn to do your own hair. The beauty shop is the one place women PAY to allow themselves to be DISRESPECTED.
I just have a question, why do black business owners (some, not all) believe that black customers do not deserve a great customer service experience? I really want to know. Because its getting ridiculous at this point...
Stylist been wishy washy (no price list, sizing clients up based on looks, cheap products, nickel and diming everything etc. )😮 no wonder why wigs are popular 🤷🏽♀️✋🏽
I made my grandmother an appointment to get a curl process at a salon. When I took my grandma to the salon, she said that she was running late, however 30 minutes later she called her business to say that she fell and couldn't come in that day. Please don't complain about black people supporting black owned businesses. The entitlement for the bare minimum is real!!!!
It’s all beauty services, not just hair. I typically go to an Asian salon to get my eyelashes done & she got into an accident and won’t be available for several weeks. So I booked a fill in with another local salon. I book the appointment online & there’s a $50 deposit to book. Then she texts me & says since I’m new I need to book a different appointment (new client refill) for almost double the price. Ok fine. I have to check multiple disclaimers and read pages of rules and policies. Then I book it only to be told it’s $30 extra for a Sunday appointment. So now we’re up to $140 for a refill and I’m sure she will expect a tip. I never did any of this with the other salon. You book (for free) show up and get serviced. No extra fees, no long list of policies. Prices are reasonable and not slowly going up. Never had an issue. I think the problem is a lot of these service providers are not legitimate business owners, they’re just hustlers. Because if you’re running a service business you’d have operating capital to cover no-shows, or gaps in appointments. And they wouldn’t need to cancel a lower paying appointment for a higher one because that’s how you build clientele.
You just have to stop going to these new stylists. They'll be forced to go back to regular 9 to 5 jobs when they can't get clients. I would never pay a deposit after years of having a decent stylist that doesn't do these types of things. Sheesh.
The door has been opened TOO wide and there are too many people with the wrong mentality and passion in people's hair. We need to go back to having our barber shops & salons with only LICENSED professionals and/or people in the process of getting their license (those people were usually the ones that would shampoo, answer the phone, sweep/clean, make reservations, take payments, etc.). We also need to emphasize CUSTOMER SERVICE. There are too many Black business owners who feel that Black people should be obligated to support their business because we're Black. No, that's not how this works. Yes, we should feel a need to support Black-owned businesses as Black people, but we are also entitled to good customer service as customers. There are too many Black business owners with the mentality that Black people do not deserve good customer service and that was shown with Keith Lee, and many peoples' experiences patronizing Black-owned businesses in Atlanta, including myself. Not saying that there are not inconsiderate customers because there are, but when a business owner models their entire business to treat EVERY customer as someone who is inconsistent and inconsiderate, that drives away the good customers who would be willing to spend extra money or refer clients your way.
I’ve had a relationship and I do mean a relationship with my stylist for 6 years. I am thankful that my hair is loved on and thrives in her hands. This new generation stylist with there attitudes, rules, giraffe high prices are not for me!
I stopped going to hair salon for years. I just wore wigs or got my best friend to braid my hair. I just started back going to a cosmetologist this summer after 10 years. I found a wonderful stylist who specializes in natural hair after doing the big chop. It's crazy and I'm glad women are talking about all the foolishness that's been going on with a lot of these stylists.
I once paid a $25 deposit for this hair appointment, i came in on time and the hairstylist ignores me and then says oops sorry i booked someone else instead, but you can wait here 🙂 and mind you the room was full, no place to sit and they were all side eyeing me. I told her yeah right nvm and went. Humiliating and unpleasant experience.
Showed up to my appointment then she didn’t want to do my hair in HER salon because of the other stylists in there so she suggests we go back to her apartment so she can finish but I low-key felt she was trying to lose me in traffic because I was driving in a high speed car chase to keep up with her. Then one of the braids fell off that night and she blamed me for the style I chose 🙄 ghosted me when I tried to come in for a repair
This! I go to the salon of a beautician who came highly recommended from someone whose judgement I trust. I have never experienced the drama that was described in this video. I have neither the time and especially not the patience to deal with such foolery!
I went to natural hair salon in Atl and she tried to charge $100 just to wash, trim and cornrow so I can put a sew- in in it myself. No added hair... I just couldn't bring myself to do it. Smh....
@@HoneySwtDrms She has the right to respond and have an opinion because black americans/"african americans" tend to group all black people into your misconceptions of "black culture/community". Obviously, many black people from other nations living in the USA and outside don’t see eye to eye or understand black Americans and the behavior/culture they perpetuate. Either way, I’m glad you alluded to the fact that this is a problem in the "african american" community. I’m a black hispanic from the Caribbean, and I can assure you that many of the Caribbean women and hispanic women that do hair in places like L.A., NYC and Miami aren’t acting up or fumbling their bag due to their culture. It seems like "african americans" are finally starting to realize that it’s not race keeping people away from your "community/culture".
One stylist in Daytona was washing my hair. She stopped and said, “you have 2 twists still in. I don’t untwist hair.” Do you know I had to reach around and undo TWO 2-strand twists??? I never went back. She ain’t got to worry bout me.
The guy that said men don’t have this problem is definitely not speaking for me, nor a lot of other men I know. Barbers have been flaky for a loooong time. I was actually glad when I started going bald, so I could shave my head and trim my beard on my own. So to the ladies, I’m not surprised to hear this, but it’s sad. Why does it seem that whenever us black folk offer a service and it starts to be in demand, we always have to get “fabulous” and start treating our customers & clients like $h*t??? And then we sit around and wonder why our businesses fold & go under 🤷🏾♂️.
Yeah barbers the worst! I know this dude that talk constantly, them old men b ready to go..they don't practice sanitation & they have u sitting for hours. Hours. Yeah bald is the way for a barber & take your time..u can cut your hair...😂
Right now I can't even reach any stylist on booking apps because they never respond, they don't answer texts or calls... been trying for weeks to get some micro braids. Finally got one to respond and she demanded photos of my hair to see the texture and length... she doesn't like working with short "4C" hair so i wasn't allowed to come and felt like trash.
This is so ridiculous. Most folks without 4c hair can and will forgo the braids. I really think that we have created some sort of class system when it comes to hair tecture that us and the industry are playing into.
Being a braider or a hair stylist is not synonymous with being a licensed cosmetologist. I have yet to come across a licensed cosmetologist that does not provide a full service-shampoo, condition, style. For me that makes it all the more ridiculous that anyone would pay someone that only knew a technique (ie braiding or installing lace fronts) these astronomical prices when they know nothing about hair care.
I do my own hair now. It’s just easier than trying to coordinate schedules and travel to see my stylist. I also don’t have to give a deposit 🤷🏾♀️. I only go to a stylist on very special occasions like weddings at this point. My ultimate dream is to just be able to book an appointment, not prepay a deposit, then go get my hair done in a nice salon at the agreed upon time 😅.
I had this discussion with my stylist who is Gen X how these younger stylist don’t have the same work ethic. I cut loose the two of them who do hair well because I don’t like my hair appointments I had to book a month or more in advance being canceled the day of or day before for them to decide they rather go out and have fun that day.
The last time I went to a stylist she did not comb out my 4c hair! Y’all I had braids with an Afro sticking out where my hair ended! The weave installer before her asked me how to install the weave!!!! I took that as my sign to just learn to do my own hair. No more drama. I sure do miss the 90’s stylist. The prices of these new age stylist with the quality of work simply do not match!
I stopped going after the pandemic ended. I was getting braids and it was so incredibly painful that I thought they were trying to manually pull out my profanities and anger. I couldn’t sleep for 2 days and would get bumps in my head and need Advil. No more paying for torture.
I agree with the customers. I’m going back relaxed and the stylist is charging over $200 which has me considering relaxing my own hair. Cutting and styling. I already learned how to do my own brows, gel mani and pedis, wigs, makeup, & get asked where did I get them done. I think I’ll be just fine 😂
Out of curiosity, why do you want to relax your hair? If you want your hair to be straight you could do a permanent Japanese hair straightening (which you can’t do on relaxed hair). It looks much better than relaxed hair. You can look up Kelly Stamps if you want an example of what it can look like. It’s expensive though, but worth it if that’s what you want.
This is the reason why I've committed myself to learning how to do my own hair and also sharing the journey through my platform as well. There is no reason why a hairstylist should be a scary place to go due to the attitudes of the stylists. It's simply too much.
Went to the salon a few months ago. The stylist laughed at me for wanting a pixie cut without a relaxer. She then continued to pressure me at the same time talking about having cancer and she has a perm in her hair 😳😳😳. She then did my hair but pulled and tugged at it to were I was crying . The next day my head was so sore I thought my scalp was bleeding. The soreness continued for a week. I literally deal with this every time I go to a new salon or I deal with salons sneaking perms in their shampoo or making me wait hours passed my time . Then they want to charge hundreds of dollars. I’m so over this bs and the bullying of Black women in our own community.
I haven't been in a salon or had my hair washed professionally in 13 years. I missed having someone else care for my hair. These instagram "posers" is making it difficult to even find a reputable stylist and EVERYBODY seems to think they should get the bag from each and every client. Because of this, I recently reached out to a non-African American stylist who has never really done hair like mine and we will work together (me giving her advice regarding my hair , she bringing her "expertise" as a stylist) and see if I can get this hair done on a regular basis.
I’ve been rocking my own hair for a while now but every now and then I’ll throw in some luxury clip-ins or get my hair professionally done with knotless braids. I am seriously allergic to Disrespect, and cannot deal with that.
I'm so grateful for my phenomenal hair stylist!! It's rough out here in these natural hair stylist streets. For a few months, I had to use a new stylist. Although she's great, I don't want to sit in anyone's beauty shop/home beauty shop for hours on end. Barbers, hair stylists, nail technicians, doctors, etc. have to respect their client's time the same way they want us to honor their time. 😒😒🙄🙄
Been talking about this for years!… It’s gotten bad. I do my own hair most of the time now. My mother was a cosmetology Instructor and stylist. We learned how to care for our hair and to know what to expect when someone else was doing your hair. I have been in ATL for years and I have seen a major decline in professionalism and/or even being licensed. There are still some good ones but you really have to look.
It's amazing but you get the same crazy treatment abroad, in lima peru an indigenous hairstylist who does braiding, would wash, condition, oil my hair, all after removing the braids, and then applying new braids. All for $100. The afrolatina hairstylist told me she only applies the braids that's it, I need to have come with the hair ready, and the price was more than $100. 😂 um ok. In the usa I went natural after the attitudes, the long wait times, abusing my hair, taking my money with no interest in doing a good job. It was unreal that I found black women mistreating me, their client like that.
When I started feeling extreme anxiety going to the salon for many reasons, I learned how to do my own hair, on holidays I go to the Egyptians take my own products , They wash, deep condition ,silk press ,and style my hair for $65 .I add clip ins. done in 2 hrs and have the rest of my day and my hair is at it's healthiest. I have no problem paying and I tip well but incomplete services is a slap in my face.
I went to an appointment once and the girl was so rude said two words to me the whole 3 hour appointment. Never again, I will continue to go to my African aunties.
Thabk goodness we can choose who we want to support with our hard earned money. Nobody is forcing you to support stylists like these. If I get attitude i won't be back. I seldom go to salons cos I do a pretty good job of my own hair.
Same! Amazon put the nail and hair shop out of business for me. I can do everything myself. I can do it whenever I want, take as long a I like, watch what I wanna watch and all my supplies are clean to my standards! This is bliss. No more gatekeeping. I get compliments on my $50 Amazon bob wig I slayed myself. The wig plus the accessories like the mannequin head, gel, bleach, dye, styling tools, etc all together was $150 because I was coming from scratch. The nail stuff ran me about $150 as well. But I have at least 6 months to a year worth of products. And all custom for me. I can purchase pro equipment on my own now so these salons lost my dime too. I'm glad to see other women have switched up like us.
Blessed with hair so I wear my own, But when it’s time to pop out I get me a cute lil wig… I don’t pay anyone to do my hair anymore… $200-350 for box braids.. $100-250 for cornrows 🙄🙄🙄 Those styles last 2 weeks - 1 Month… A lot of stylists on Facebook complain writing rude PSA messages 🙄
I have had this same experience! These new age stylists are insane, and the prices.... when did a press & curl become $85 to $125 per visit? My hair is short.Then they are difficult to book with, it's like you are begging them to take YOUR money. And yes I have left 2 different stylist for either bad attitude, or over charging....1 of them now works at a 9-5 and the other is always emailing about specials and same day openings. Stop playing with clients. It is unprofessional. I finally found an old school stylist who doesn't play games, has a price list, set hours and a good attitude.
It sad - this mentality with black owned business intersects and transcends through all black owned business (queue the Keith Atlanta resturant drama). Wanting people’s money doesn’t equate knowing how you run a business….
The hairdressers I have are all Gen X-ers and so my experience is similar to the old time hairdressers who are very professional and reasonable priced services. It’s mostly the hairdressers who are on instagram that I am shy to give a chance due to the extreme rules they have.
A lot of the issues are centered around professionalism and time management yet the clientele will go to unlicensed individuals! As a licensed cosmetologist we’re taught sanitation, diseases, and etc. in school. We’re also taught to never work on filthy hair. So what annoys me is the fact that yall will go to these “Kitchen Beauticians” then get upset at the lack of professionalism and etc. then will go to social media and say HAIRSTYLISTS! Like take that up with that person individually because it’s not every hairstylist!
If it doesn’t apply to you it doesn’t apply to you but this is beyond kitchen stylist. This is licensed stylist as well. Overbooking, making you wait under the dryer for 2-3 hours longer than needed just so that they can start other heads so that they don’t walk out, letting their friends skip the line even though they the stylist were already 1hour late and had to eat before starting their appointment that THEY SET! The list is long. If u are a decent licensed stylist you are a gem indeed!
The problem is that this is a nation wide issue amongst black women. Most of have endured poor customer service from both types of stylists. And I’m sorry but from reading your words, you sound very abrasive and lacking empathy about this topic of conversation.
This is why I learned how to do me and my girls hair by watching youtube tutorials...The only way one of us is going to a shop to get our hair done is if its something that's too hard for me to do..The prices they want you to pay nowadays dont match the service they provide..
I stopped going back in 2010 when my hair kept getting cut uneven by 2 inches....I cut my own and do my own braids since after a week they were slipping out....
I recently attempted to get my hair done. And all I want is 4 large corn rolls to the back. My hair is not that long. Because I have a medical condition and oftentimes. My hair comes out. It's maybe between 4 -5 inches now And I was planning on washing my hair for this appointment. I asked for no added hair because of my medical condition. I can't get those types of styles. And the stylus was going to charge me over $60 just for that. Then I went to another stylist. And it was pretty much the same thing except she wanted to charge me a $100 and I'm not even getting added hair.
Sorry to hear this. I suspect they were trying to get over on you because your were not a regular. Something like that should have cost you maybe 50.00 with a wash and conditioning included. We do have to remember that most stylists have some sort of over if they are working in a salon. Sorry this happened to you.
I rarely have these issues but I’m picky with who I book with. Stylist always been late. Back in the day they used to overbook so you used to sit there all day. There have always been stylist who charge alot. Back then we just didn’t go to them. Now days people feel like they have a right to complain about peoples prices. Some stylist are out of pocket but so are the customers.
Before I went natural, my stylist was like my auntie. She had my hair looking nice, she did my hair for prom, she would make sure I called her when I got home so she knew I was safe. And I never felt like less than in her chair. I felt so safe that I fell asleep in her chair a few times. I can't see myself paying big money to have someone work on me and treat me like a chore or a burden. Guess I've been spoiled.
I think once the salon model started fading and the individual “plaza” type salon spaces became more common a lot of the standardized customer service began to degrade. A lot of young stylists aren’t learning the biz from more experienced stylists and salon owners. Also the Instagram culture where some of us focus more on optics than on licensing and resume.
Barbers have gone crazy as well. A haircut in the 90's cost anywhere from $10 - $20, it stayed like that until around 2015 and then all of a sudden now, barbers are charging on average, $50 for a haircut and even some charging $100. An edge up used to cost less but now barber's justification is, "it's still a haircut". It's just greed and this culture of obtaining wealth through exploitation. They're playing a dangerous game though, people of african descent are far too innovative to tolerate this treatment for long. Someone will make bald heads stylish and they will all be looking for new work.
Still watching the video but I want to point out that in states where a person can braid without a license it remains illegal for them to shampoo, condition or cut the client’s hair. They’re asking y’all to come washed and ready because they can’t shampoo your hair without a cosmetology license. Also if they’re telling you to pay a deposit and then the full amount once you arrive before they begin your style is probably because they’ve had people not pay them at the end of a service.
I've had my stylist for 9 years, she's great. Find that one person and be faithful. My stylist does not wash my hair and I don't care. I wash my own hair before my appointment, my stylist gives me coffee, and she's my friend. I always tip, we have ZERO issues. I have SL's. You get to attract good people in your life, change your attitude is what I suggest.
I left hair stylists alone almost 9 years ago and I don't regret it. I now do my hair myself and will continue to do so because nobody is going to put me through all that. I have very fine, low density 4c hair so not many people can handle my hair and tender scalp. They were always so rude even back in the day, they'd be working on multiple people taking lunch breaks whilst they leave you under the dryer.
The beauty salon and barber shop was more than a place to get your hair done! This is where we planned! This is where we raised money for our communities….
I miss that aspect. It has always been an institution in the Black community. You could get fish dinner, bean pies, outfits, jewelry, see people you have not seen in a long time...talk with other women and just have fun. I miss that!
These new folks stuck in the past. They want a raise but want black beauty professionals to stay down. It’s not just the hairstylist the clients are trash too. I am going to make a video.
@@thirtyyearcosmetologist I agree there are good and bad on both sides of the table. I think both need to listen objectively to each other. I am sad because the Black experience at a salon was always a special event. It is not just about getting the hair done. It is bonding with your community. Customers too must accept that their behavior prompted some of these rules.
I remember going to get my hair done after booking and scheduling an appointment with the lady doing my hair and when I got there she was doing another woman's hair and asked her assistant to go ask me what I wanted and I told her I had an appointment and she told me to come back another time and I told her I was good. The blatant disrespect black hair business owners have for their clients is absolutely insane.
As a black american woman, i will say this: notice how online theres a feud between black clients and beauticians, and black men vs. black women, and black business owners vs black patrons etc etc etc. (*Yes, i know that other ethnic groups have feuds too, but im talking about us!)..WE are feuding in multiple areas. My point is: all of the above feuds within the black community point to one thing- OUR dysfunction as a community! Im in my 30s, and i have watched our community spiral into decay during my entire lifetime. You think im being dramatic or trying to be too deep? Well, consider what attributes are ideal in a "good beautician"- you might say professionalism, efficiency, good customer service, right? Well, all of those things are skills that individuals who were RAISED RIGHT might possess. WE have not raised our children right. Thats why these current beauticians in their 20s to age 40 have no RESPECT/consideration for their clients. I work in an all black public school, and interacting with OUR babies, its clear to me that we are not raising our kids anymore. Yes, its all connected. Its a pity that these talented young beauticians are sabotaging their own career because of their bad attitudes and unprofessional practices. But it all ties back to how u were raised. The worst customer service comes from sistas! So im not surprised that theres a viral feud betweeen beauticians and clients. Sorry not sorry. WE gotta do better
And I’m not even going to lie as a black woman this definitely affecting many black women’s dating/ love lives. Black men were correct on their assessment of black women’s attitudes and entitlement. Of course, they have their own faults as well. These attitudes are bleeding into every corner of their world. It’s a shame and we must continue calling it out.
I was referred to a hairstylist from my boyfriend’s mom. The hairstylist told me she refused to do my hair because it is 4c. She said she wasn’t going to risk break her comb. I just said no thank you
There has got to be a meeting with all Salon Beauticians especially ones that do hair. Gather up all the common complaints they get from their clients and also experience from clients and decide on policies to insure that it does not happen again. I get why stylist charge a deposit for appointments because I remember from the late 90s into the 2000s and even before they were not charging that and when they made appointments, clients were not showing up to the appointments and therefore they lost the opportunity to make money or they would show up and not pay a dime. Another reason would be showing up late and affecting other clients time and the stylist. Understandably if they are not owners of the salon they have to rent a chair and pay for supplies and utilities etc. I understand why they have to charge a deposit amount but what I don't get is why some and not all are applying it towards the amount charged for the service that is required or at least use the deposit as tip so the client doesn't have to pay extra after service. Not only that is hindering stylist from getting and keeping clients another aspect is customer must come washed and professionally blown out before sitting in the expert's chair to have braids, dreads and any other style. I don't have an issue where a stylist knows her worth and value but my problem is that if you don't offer services of at least wash and dry why are you choosing this as a career field where the majority of the time customers are wanting/choosing that. I don't get it and its bad enough bad customers make it harder on the good clients when more stricter rules are set in place. Not only that, our hair has to be a certain length before even being touched.
I've been going to the same hair stylist since I was 11. Over 3 decades!! I met my hair stylist when she was in beauty school learning how to do hair and I've followed her everywhere since she graduated. The woman in the white knit thing on her head was right about 90s hair stylists. My hair stylist eventually got her own salon in LA. She had smocks for clients to wear so we didn't get our tops wet or wrinkled. There was a waiting area with current magazines and hair books along with a nice restroom. Parking was metered on the street. You just had to remember to feed it. This mess I just watched was crazy!! I am so glad I don't have to deal with any of this. I remember my hair stylist even saying things were changing in the industry bc more women were getting braids, wearing wigs, and just not caring for their hair. My stylist ALWAYS uses quality products that you can only buy if you are a hair stylist. One of the things she said her cosmetology training taught her was to care for the hair! That is something that is on trend right now with all of those TikTok home hair care videos.
Black disrespect black way more than they do to other. More videos like this should be made, so that some good respectful businesses can be started and supported and a good standard is established on treating customers across the industry.
Exactly! My go to are faux locs and wigs. I can also do a sleek back bun on my natural hair that looks good. I feel empowered doing things myself. I am always more satisfied with the results.
Yeah my stylist for myself and my daughter are both great. I've been going to them for the last 10years for my daughter, and 3 years for myself (sistah locs). They are both mature women, with their own shops. I make standing appointments for my daughter and myself. I think part of the issue is that folks don't vet the stylist, and only patronize occassionally. When my daughter got her hair braided, it was the same stylist as my sister, and they have a salon. The booking was online, and yes I paid a deposit, I was on time, they were on time, and everyone was happy.
As someone who wears their natural curly hair AND knows how to straighten my own hair, I can honestly say that I’d only go to a hair stylist if I need a trim or for my future wedding. No shame in my game 😎
![Lp. Сердце Вселенной #60 РОЖДЕНИЕ ЛОЛОЛОШКИ [Финал] • Майнкрафт](http://i.ytimg.com/vi/YoR0pAV9FVQ/mqdefault.jpg)
This is exactly why I learned how to do my own hair when I went natural!
Same! I’m not dealing with this mess 😅
Me too. But fortunately for me I found an old school stylist that treats me like royalty. I see her twice a year for a trim and length check. She doesn't even require a deposit and she's not on some app or website for booking. I love her. 🥰
@@naturalkinks8683You hit the jackpot!
Me too! I started doing my own hair years ago before it even got this bad. Now it’s even worse! I’m prbly never going back
Boop*, exactly friend.
This is why I look for older women/ stylists. They are licensed and practical with costs. I respect their time and them, and we’re good
Thissss. Luckily I don't wear wigs bc that's usually not their bag but for braids and my hair, ole skool me please!
Idk. I had one of those tell me she only works on relaxed hair. This was 2012 and she refused to even look at my hair.
@@BlendedBarbieDollyea alot of old stylist can’t do natural hair
Eh, a lot of them are bad too!
@@BlendedBarbieDoll An older stylist told me in 2021 that she couldn’t do my 4c hair unless I let her texturize it. 🤦🏽♀️
I do my hair myself. It does not look fancy but I skip the drama 🎭. I’ve been so disrespected. Showed up at 9:45 am for a 10 am appointment. Lady didn’t start me until 2pm. Heard complaints the whole time about my 4c hair being “difficult” (even though I warned her in advance) Got out of salon at 8pm. I cried and felt like a clown 🤡 . NEVER AGAIN.
Had similar experiences, enough that I decided to go natural and haven't looked back! (Never cried though, but did feel like poo and very angry)
I do own hair for a similar reason.
Would you ever try the Carefree Comb?
It’s unfortunate that we have to “warn” stylists about the type of hair we have. They should be equipped to know how to do all hair textures smh
Imagine warning a *black* hairstylist that your hair is a common afro/black hair texture.
Even in “old school” hair shops, the discrimination and disrespect towards natural hair is wild. We’ve let many get away with it for too long.
Why did you stay to 2pm?
Also, what baffles me is that my 4c hair needs to be blown out to get my hair braided. So my natural 4c hair needs to be straight, for an African hair style? Make it make sense!
Blown out is not straight. And it actually makes sense, it makes it easier to braid, faster and also less painful for you. I do realise the irony though.
All I know is, I definitely prefer getting my hair braided in its natural texture. As long as it’s detangled they should know. Sadly this often isn’t the case.
I agree especially since I have had it done both ways.
They require a deposit, want you to be on time, but always got somebody in the chair when you get there at your appointment time. And have the nerve to be late. But if you're late you don't get your deposit back. 🤦🏾
Thank you!!!! And we don't make a fuss. We just patiently wait our turn until the client is done
This right here !
I still think it’s criminal that these new stylists are charging insane prices but not giving salon treatment.
I’m not talking about being pampered, a glass of mimosa and mani pedi. I mean these stylists are not washing hair, consulting with their clients, offering treatment options. That’s insane
Stylist are washing hair. Braiders and weave do-ers don’t
@@mssha1980that's a problem, bc ITS ALL HAIR. regardless hair needs to cleaned. They need to have integrity.
@@AvgJane19 take that up with the state. Unlicensed people can’t wash hair
Mistake number 1 going to an unlicensed person no accountability @@mssha1980
As a licensed barber/stylist instructor for 30+ years I have seen it all. It is unfortunate that the industry has gotten so entitled seeing that we are in the service industry. I must say, I saw a change when 1. People began to “grade” their hair ie: 1c , 4a etc, and 2. The introduction of weaves. With the grading of hair stylist would start making clients with a “ more challenging texture” fell like they need to pay more. With the introduction of weaves, many salons opened with unlicensed stylist that provided service. This work around was due to statutes passed to allow African braiders / shops to stay open without having to get licensed. The customer would have to come in with hair that has been shampooed ( because shampoo is considered a chemical). This work around has opened flood gates of people looking for a quick dollar, game and hustle not committed to client retention and customer satisfaction. I truly feel for customers and stylists navigating this new terrain. I make sure to emphasize to my students that customer service is number 1. I could go on and on. This was a great video. Thank you for the insight.
Your comment is insightful and appreciated
Back in the day, I went through many old-school stylists before finding a good one. During my relaxer days, she said my hair was so easy to do, she almost felt guilty taking my money. Some of her clients had really coarse hair that "she would be praying over because it was fighting her back." The price was the same for my fine texture, but that was her price, no problem. She talked me into going natural about 15 years ago, and maybe 6 months into that process her husband's job transferred them to the ATL area. The person she referred me to had an issue with overbooking, and not respecting my time, ie, you can't help your child do homework while doing hair, ma'am. I finally gave up, started watching YT videos, and have not been to a salon in more than 10 years. The salon experience was too stressful for me. Periodically, I checked out stylist sites for braids and was shocked by their requirements- must be washed, detangled, sectioned, BYOH, and a deposit. No, thank you.
@@mfishe1yea I feel bad poc. I've been growing my hair for a min and started going to this stylist to put my hair in protective styles. Never knew hair needed this much attention until I decided to grow it out. Respect for y'all.
Totally agree! That was one reason I stayed away from those places. I just felt uneasy. I too have recently learned about state laws changing for the worst regarding cosmetology etc. I was told by old skool stylist it is a way for state to get more money. It is not for protection of the client.
I do my own hair
I went to an actual hair salon about 7 months ago and I was shocked that she gave me the whole salon treatment it's so sad that I've been getting my hair done certain ways that when she said okay let me go wash your hair I was floored like what you're going to wash my hair I forgot how good it felt.
They need to bring back license being mandatory
Technically, it is you just have to patronize someone with a license.
@@prettyacct I find it strange that a state would say a person no longer has to post a license. That is insanity. In fact your comment is going to make me call the state and ask why they changed that.
@@garlicgirl3149 Most state labor boards will allow you to look up your stylist by name if they are licensed online. The salon can also be licensed.
@@garlicgirl3149 OSHA needs to be involved too.
I'm so glad these conversations are taking place.
💯💯💯
I’m glad the ladies are taking a stance.
Yes
The "non refundable deposits" are a COMPLETE JOKE! That's an excuse for a lot of women to make money because any client can cancel or have an emergency but the money hungry stylist doesnt have to give the money back
Lowkey scammers and extremely unprofessional. This is why a lot of them are being forced to get a 9to5.
The professionalism has left the chat.
They’re unprofessional, their service is low quality, and they keep you all day. I do my own hair now. 💅🏾
Fr
Its just like the restaurants in ATL. Notice a pattern?
people need to do things themselves
Perhaps it is just Atlanta? I am curious.
@@terejosh13I don't think the solution is less small businesses - it's that people who own small businesses need to get back to focusing on delivering great service and great products, instead of worrying about social media likes and trying to bleed every penny out of their customers for bargain bin service.
@@megsley 💯
To be fair, the worst offenders get the attention. The good black businesses don’t get the same attention.
This is exactly why I do my own hair 80% of the time. I have a woman who braids my hair. She's old school. She was just telling me how appalling some of these new stylists are. Unlicensed individuals charging you a ton of money and they're not even properly disinfecting tools between clients.
Don't get me started on these IG stylists that require 60% deposit before they even make an appointment...and you better hope you don't get ghosted. This type of business isn't going to work out long term.
1¹
My old stylist taught me soooo much about the business. The hygienic practices she taught me most would probably cringe if they knew what a stylist is supposed to do!
The LAST time I went to a salon was in 2011 (could’ve been 2012). The young lady charged me a different (higher) price than what was listed on the wall because “Your hair is long”. At the time I was relaxed. She then told me she had a new relaxer in and planned to use it on my head, which she did. I told her that it was burning really bad in the back. Y’all she pretty much ignored me. I got up, walked myself to the sink and sat down. As she was rinsing my hair, she called the owner over. He had a weird look on his face. She finished washing the relaxer from my hair, then proceeded to style my hair as if nothing was wrong. When I got home and looked through my hair. A chunk of my hair had been burned off by the relaxer and she didn’t even have the decency to tell me!!! She dodged me, refused my calls and moved out of state. THAT was the LAST time a “stylist” was allowed to touch my hair! I guess it’s really bad now; they taking deposits and charging LATE FEES??? Learn to do your own hair. The beauty shop is the one place women PAY to allow themselves to be DISRESPECTED.
I'm so sorry this happened to you!!!
I'm sorry that happened to you, sis! You're right, we do need to learn to care for our own hair.
I just have a question, why do black business owners (some, not all) believe that black customers do not deserve a great customer service experience? I really want to know. Because its getting ridiculous at this point...
From restaurants to hair stylists. Why we treat our own people like this?
😢 right !!!!
Professionalism is a lost art.
@@Liz-wz8dh You have to teach it. I am learning from young people they don't really teach how to be professional at many jobs.
Unfortunately even Black people see Black customers as not worth treating well
Stylist been wishy washy (no price list, sizing clients up based on looks, cheap products, nickel and diming everything etc. )😮 no wonder why wigs are popular 🤷🏽♀️✋🏽
Facts
I APPROVE THIS MESSAGE 🗣️
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I made my grandmother an appointment to get a curl process at a salon. When I took my grandma to the salon, she said that she was running late, however 30 minutes later she called her business to say that she fell and couldn't come in that day. Please don't complain about black people supporting black owned businesses. The entitlement for the bare minimum is real!!!!
Hungover or drugs
Wait who fell, your grandmother or the stylist?
It’s all beauty services, not just hair. I typically go to an Asian salon to get my eyelashes done & she got into an accident and won’t be available for several weeks. So I booked a fill in with another local salon. I book the appointment online & there’s a $50 deposit to book. Then she texts me & says since I’m new I need to book a different appointment (new client refill) for almost double the price. Ok fine. I have to check multiple disclaimers and read pages of rules and policies. Then I book it only to be told it’s $30 extra for a Sunday appointment. So now we’re up to $140 for a refill and I’m sure she will expect a tip. I never did any of this with the other salon. You book (for free) show up and get serviced. No extra fees, no long list of policies. Prices are reasonable and not slowly going up. Never had an issue. I think the problem is a lot of these service providers are not legitimate business owners, they’re just hustlers. Because if you’re running a service business you’d have operating capital to cover no-shows, or gaps in appointments. And they wouldn’t need to cancel a lower paying appointment for a higher one because that’s how you build clientele.
I also went to Asian salon recently, they have good service and product. They don't have deposit for bookings. Sometimes black salon are too much
You just have to stop going to these new stylists. They'll be forced to go back to regular 9 to 5 jobs when they can't get clients. I would never pay a deposit after years of having a decent stylist that doesn't do these types of things. Sheesh.
I was told stylist are professionals. Well, professionals do not ask for tips.
I have a cosmetologist not a stylist. No deposit, no late fee and I always tip no less than 5. We are good to each other
@@joypeaceandhappiness1501 A blessing indeed.
The door has been opened TOO wide and there are too many people with the wrong mentality and passion in people's hair. We need to go back to having our barber shops & salons with only LICENSED professionals and/or people in the process of getting their license (those people were usually the ones that would shampoo, answer the phone, sweep/clean, make reservations, take payments, etc.). We also need to emphasize CUSTOMER SERVICE. There are too many Black business owners who feel that Black people should be obligated to support their business because we're Black. No, that's not how this works. Yes, we should feel a need to support Black-owned businesses as Black people, but we are also entitled to good customer service as customers. There are too many Black business owners with the mentality that Black people do not deserve good customer service and that was shown with Keith Lee, and many peoples' experiences patronizing Black-owned businesses in Atlanta, including myself. Not saying that there are not inconsiderate customers because there are, but when a business owner models their entire business to treat EVERY customer as someone who is inconsistent and inconsiderate, that drives away the good customers who would be willing to spend extra money or refer clients your way.
AGREE! We all are not inconsiderate.
I’ve had a relationship and I do mean a relationship with my stylist for 6 years. I am thankful that my hair is loved on and thrives in her hands.
This new generation stylist with there attitudes, rules, giraffe high prices are not for me!
I stopped going to hair salon for years. I just wore wigs or got my best friend to braid my hair. I just started back going to a cosmetologist this summer after 10 years. I found a wonderful stylist who specializes in natural hair after doing the big chop. It's crazy and I'm glad women are talking about all the foolishness that's been going on with a lot of these stylists.
I once paid a $25 deposit for this hair appointment, i came in on time and the hairstylist ignores me and then says oops sorry i booked someone else instead, but you can wait here 🙂 and mind you the room was full, no place to sit and they were all side eyeing me. I told her yeah right nvm and went. Humiliating and unpleasant experience.
Did you get your money bk
Showed up to my appointment then she didn’t want to do my hair in HER salon because of the other stylists in there so she suggests we go back to her apartment so she can finish but I low-key felt she was trying to lose me in traffic because I was driving in a high speed car chase to keep up with her. Then one of the braids fell off that night and she blamed me for the style I chose 🙄 ghosted me when I tried to come in for a repair
I’m sorry to say but this is exactly why I only go to the salon now.These Instagram girls are too entitled and wildn!
💯💯💯
This! I go to the salon of a beautician who came highly recommended from someone whose judgement I trust. I have never experienced the drama that was described in this video. I have neither the time and especially not the patience to deal with such foolery!
I went to natural hair salon in Atl and she tried to charge $100 just to wash, trim and cornrow so I can put a sew- in in it myself. No added hair... I just couldn't bring myself to do it. Smh....
This is only in America. I can tell you that. I live in the Caribbean, and this don’t happen. Cause I can tell you, they will have no clients.
Obviously is a conversation between Americans. No one asked you what was happening in your part of the world
@@HoneySwtDrmsthey said what they said
@@HoneySwtDrms
She has the right to respond and have an opinion because black americans/"african americans" tend to group all black people into your misconceptions of "black culture/community". Obviously, many black people from other nations living in the USA and outside don’t see eye to eye or understand black Americans and the behavior/culture they perpetuate. Either way, I’m glad you alluded to the fact that this is a problem in the "african american" community. I’m a black hispanic from the Caribbean, and I can assure you that many of the Caribbean women and hispanic women that do hair in places like L.A., NYC and Miami aren’t acting up or fumbling their bag due to their culture. It seems like "african americans" are finally starting to realize that it’s not race keeping people away from your "community/culture".
UA-cam teaches me how to do every hairstyle I want to do
I cut off my perm 20 years ago and trim my short natural myself every week. I’ve never looked back. Such a relief.
One stylist in Daytona was washing my hair. She stopped and said, “you have 2 twists still in. I don’t untwist hair.”
Do you know I had to reach around and undo TWO 2-strand twists???
I never went back. She ain’t got to worry bout me.
The "I know my worth" stylist.
Wow…
😮😮😮😮😮
@@BeautifulBondfr
do not leave a tip! they wanna do the barest of minimums they can make the minimum amount of money!
It’s a shame that some of these stylists are greedy and triflin’ in addition to being mean girls …. been there 🤦🏽♀️
Yep
The guy that said men don’t have this problem is definitely not speaking for me, nor a lot of other men I know. Barbers have been flaky for a loooong time. I was actually glad when I started going bald, so I could shave my head and trim my beard on my own. So to the ladies, I’m not surprised to hear this, but it’s sad. Why does it seem that whenever us black folk offer a service and it starts to be in demand, we always have to get “fabulous” and start treating our customers & clients like $h*t??? And then we sit around and wonder why our businesses fold & go under 🤷🏾♂️.
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Word bro said I’m omw but I can’t come 😂😂😂 what
Yeah barbers the worst! I know this dude that talk constantly, them old men b ready to go..they don't practice sanitation & they have u sitting for hours. Hours. Yeah bald is the way for a barber & take your time..u can cut your hair...😂
Right now I can't even reach any stylist on booking apps because they never respond, they don't answer texts or calls... been trying for weeks to get some micro braids. Finally got one to respond and she demanded photos of my hair to see the texture and length... she doesn't like working with short "4C" hair so i wasn't allowed to come and felt like trash.
This is so ridiculous. Most folks without 4c hair can and will forgo the braids. I really think that we have created some sort of class system when it comes to hair tecture that us and the industry are playing into.
Being a braider or a hair stylist is not synonymous with being a licensed cosmetologist. I have yet to come across a licensed cosmetologist that does not provide a full service-shampoo, condition, style. For me that makes it all the more ridiculous that anyone would pay someone that only knew a technique (ie braiding or installing lace fronts) these astronomical prices when they know nothing about hair care.
I do my own hair now. It’s just easier than trying to coordinate schedules and travel to see my stylist. I also don’t have to give a deposit 🤷🏾♀️. I only go to a stylist on very special occasions like weddings at this point. My ultimate dream is to just be able to book an appointment, not prepay a deposit, then go get my hair done in a nice salon at the agreed upon time 😅.
I had this discussion with my stylist who is Gen X how these younger stylist don’t have the same work ethic. I cut loose the two of them who do hair well because I don’t like my hair appointments I had to book a month or more in advance being canceled the day of or day before for them to decide they rather go out and have fun that day.
The last time I went to a stylist she did not comb out my 4c hair! Y’all I had braids with an Afro sticking out where my hair ended! The weave installer before her asked me how to install the weave!!!! I took that as my sign to just learn to do my own hair. No more drama. I sure do miss the 90’s stylist. The prices of these new age stylist with the quality of work simply do not match!
I stopped going after the pandemic ended. I was getting braids and it was so incredibly painful that I thought they were trying to manually pull out my profanities and anger. I couldn’t sleep for 2 days and would get bumps in my head and need Advil. No more paying for torture.
I agree with the customers. I’m going back relaxed and the stylist is charging over $200 which has me considering relaxing my own hair. Cutting and styling. I already learned how to do my own brows, gel mani and pedis, wigs, makeup, & get asked where did I get them done. I think I’ll be just fine 😂
A relaxer should never be over $200!
@@Bubbles-qh7ez agree! Smh
@@Bubbles-qh7ez especially when they cost under $20 lol
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Out of curiosity, why do you want to relax your hair? If you want your hair to be straight you could do a permanent Japanese hair straightening (which you can’t do on relaxed hair). It looks much better than relaxed hair. You can look up Kelly Stamps if you want an example of what it can look like. It’s expensive though, but worth it if that’s what you want.
I remember working all week just to spend all day Saturday in the salon. It was ridiculous. Stopped dealing with salons years ago.
Learn how to do my own hair because of this. UA-cam is a wonderful teacher. Learn ladies
Its unreasonably expensive. Even barbers charging $60 for a haircut is ridiculous. I'm seriously considering going back to freeform locs.
This is the reason why I've committed myself to learning how to do my own hair and also sharing the journey through my platform as well. There is no reason why a hairstylist should be a scary place to go due to the attitudes of the stylists. It's simply too much.
Went to the salon a few months ago. The stylist laughed at me for wanting a pixie cut without a relaxer. She then continued to pressure me at the same time talking about having cancer and she has a perm in her hair 😳😳😳. She then did my hair but pulled and tugged at it to were I was crying . The next day my head was so sore I thought my scalp was bleeding. The soreness continued for a week. I literally deal with this every time I go to a new salon or I deal with salons sneaking perms in their shampoo or making me wait hours passed my time . Then they want to charge hundreds of dollars. I’m so over this bs and the bullying of Black women in our own community.
Please stop going to these people and start learning to style your own hair.
Black women refuse to do black people's hair...Whew Chile....👀
Did my microlocs myself with help from my mom because I do not have time for any of this. I put on Netflix and do my re-ties.
I haven't been in a salon or had my hair washed professionally in 13 years. I missed having someone else care for my hair. These instagram "posers" is making it difficult to even find a reputable stylist and EVERYBODY seems to think they should get the bag from each and every client. Because of this, I recently reached out to a non-African American stylist who has never really done hair like mine and we will work together (me giving her advice regarding my hair , she bringing her "expertise" as a stylist) and see if I can get this hair done on a regular basis.
I’ve been rocking my own hair for a while now but every now and then I’ll throw in some luxury clip-ins or get my hair professionally done with knotless braids. I am seriously allergic to Disrespect, and cannot deal with that.
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I'm so grateful for my phenomenal hair stylist!! It's rough out here in these natural hair stylist streets. For a few months, I had to use a new stylist. Although she's great, I don't want to sit in anyone's beauty shop/home beauty shop for hours on end. Barbers, hair stylists, nail technicians, doctors, etc. have to respect their client's time the same way they want us to honor their time. 😒😒🙄🙄
Been talking about this for years!… It’s gotten bad. I do my own hair most of the time now.
My mother was a cosmetology Instructor and stylist. We learned how to care for our hair and to know what to expect when someone else was doing your hair. I have been in ATL for years and I have seen a major decline in professionalism and/or even being licensed.
There are still some good ones but you really have to look.
And when you say look, it can take years.
It's amazing but you get the same crazy treatment abroad, in lima peru an indigenous hairstylist who does braiding, would wash, condition, oil my hair, all after removing the braids, and then applying new braids. All for $100. The afrolatina hairstylist told me she only applies the braids that's it, I need to have come with the hair ready, and the price was more than $100. 😂 um ok.
In the usa I went natural after the attitudes, the long wait times, abusing my hair, taking my money with no interest in doing a good job. It was unreal that I found black women mistreating me, their client like that.
So glad we talking about this 🎉
Glad its not me. Not only are the braiding prices insane but you have to deal with stylists who are late and have an attitude.
When I started feeling extreme anxiety going to the salon for many reasons, I learned how to do my own hair, on holidays I go to the Egyptians take my own products , They wash, deep condition ,silk press ,and style my hair for $65 .I add clip ins. done in 2 hrs and have the rest of my day and my hair is at it's healthiest. I have no problem paying and I tip well but incomplete services is a slap in my face.
Stop going simple! Stop allowing their disrespect for vanity. If they dont respect you DONT GO!
I went to an appointment once and the girl was so rude said two words to me the whole 3 hour appointment. Never again, I will continue to go to my African aunties.
Thabk goodness we can choose who we want to support with our hard earned money. Nobody is forcing you to support stylists like these. If I get attitude i won't be back. I seldom go to salons cos I do a pretty good job of my own hair.
Bwaaaaha. I bought pro products and pro tools. These new age stylists cut their own financial throats with me.
Same! Amazon put the nail and hair shop out of business for me. I can do everything myself. I can do it whenever I want, take as long a I like, watch what I wanna watch and all my supplies are clean to my standards! This is bliss. No more gatekeeping. I get compliments on my $50 Amazon bob wig I slayed myself. The wig plus the accessories like the mannequin head, gel, bleach, dye, styling tools, etc all together was $150 because I was coming from scratch. The nail stuff ran me about $150 as well. But I have at least 6 months to a year worth of products. And all custom for me. I can purchase pro equipment on my own now so these salons lost my dime too. I'm glad to see other women have switched up like us.
@@minachoo-ho1362💯
Blessed with hair so I wear my own, But when it’s time to pop out I get me a cute lil wig… I don’t pay anyone to do my hair anymore… $200-350 for box braids.. $100-250 for cornrows 🙄🙄🙄 Those styles last 2 weeks - 1 Month… A lot of stylists on Facebook complain writing rude PSA messages 🙄
I have had this same experience! These new age stylists are insane, and the prices.... when did a press & curl become $85 to $125 per visit? My hair is short.Then they are difficult to book with, it's like you are begging them to take YOUR money. And yes I have left 2 different stylist for either bad attitude, or over charging....1 of them now works at a 9-5 and the other is always emailing about specials and same day openings. Stop playing with clients. It is unprofessional. I finally found an old school stylist who doesn't play games, has a price list, set hours and a good attitude.
It sad - this mentality with black owned business intersects and transcends through all black owned business (queue the Keith Atlanta resturant drama). Wanting people’s money doesn’t equate knowing how you run a business….
This is a long overdue conversation but I'm glad it's being had! Stop supporting these nasty stylist and shut um down!
The hairdressers I have are all Gen X-ers and so my experience is similar to the old time hairdressers who are very professional and reasonable priced services. It’s mostly the hairdressers who are on instagram that I am shy to give a chance due to the extreme rules they have.
We all learnt how do to our own hair during COVID, I wouldn’t consider going back to a salon again unless it was a special occasion.
I just do my hair myself. I've had about one or two good experiences in a hair salon but not enough to keep going.
A lot of the issues are centered around professionalism and time management yet the clientele will go to unlicensed individuals! As a licensed cosmetologist we’re taught sanitation, diseases, and etc. in school. We’re also taught to never work on filthy hair. So what annoys me is the fact that yall will go to these “Kitchen Beauticians” then get upset at the lack of professionalism and etc. then will go to social media and say HAIRSTYLISTS! Like take that up with that person individually because it’s not every hairstylist!
It’s definitely not just kitchen beauticians
No ma'am, these are young licensed professionals that promote their businesses. It's horrible out here
If it doesn’t apply to you it doesn’t apply to you but this is beyond kitchen stylist. This is licensed stylist as well. Overbooking, making you wait under the dryer for 2-3 hours longer than needed just so that they can start other heads so that they don’t walk out, letting their friends skip the line even though they the stylist were already 1hour late and had to eat before starting their appointment that THEY SET! The list is long. If u are a decent licensed stylist you are a gem indeed!
I agree with that too. I am upset with the licensed ones.
The problem is that this is a nation wide issue amongst black women. Most of have endured poor customer service from both types of stylists. And I’m sorry but from reading your words, you sound very abrasive and lacking empathy about this topic of conversation.
This is why I learned how to do me and my girls hair by watching youtube tutorials...The only way one of us is going to a shop to get our hair done is if its something that's too hard for me to do..The prices they want you to pay nowadays dont match the service they provide..
I stopped going back in 2010 when my hair kept getting cut uneven by 2 inches....I cut my own and do my own braids since after a week they were slipping out....
I recently attempted to get my hair done. And all I want is 4 large corn rolls to the back. My hair is not that long. Because I have a medical condition and oftentimes. My hair comes out. It's maybe between 4 -5 inches now And I was planning on washing my hair for this appointment. I asked for no added hair because of my medical condition. I can't get those types of styles. And the stylus was going to charge me over $60 just for that. Then I went to another stylist. And it was pretty much the same thing except she wanted to charge me a $100 and I'm not even getting added hair.
Sorry to hear this. I suspect they were trying to get over on you because your were not a regular. Something like that should have cost you maybe 50.00 with a wash and conditioning included. We do have to remember that most stylists have some sort of over if they are working in a salon. Sorry this happened to you.
😂😂😂😂😂”She does not work on an empty stomach and clients will be charged if they expect her too😂😂😂😂😂😂IM SCREAMING 😂😂😂😂
The whole video is hilarious! And triggering 😅
I rarely have these issues but I’m picky with who I book with.
Stylist always been late. Back in the day they used to overbook so you used to sit there all day.
There have always been stylist who charge alot. Back then we just didn’t go to them. Now days people feel like they have a right to complain about peoples prices.
Some stylist are out of pocket but so are the customers.
Before I went natural, my stylist was like my auntie. She had my hair looking nice, she did my hair for prom, she would make sure I called her when I got home so she knew I was safe. And I never felt like less than in her chair. I felt so safe that I fell asleep in her chair a few times. I can't see myself paying big money to have someone work on me and treat me like a chore or a burden. Guess I've been spoiled.
Such a well done video, a true pleasure to watch! Good luck with your future endeavors 😊
I think once the salon model started fading and the individual “plaza” type salon spaces became more common a lot of the standardized customer service began to degrade. A lot of young stylists aren’t learning the biz from more experienced stylists and salon owners. Also the Instagram culture where some of us focus more on optics than on licensing and resume.
Barbers have gone crazy as well. A haircut in the 90's cost anywhere from $10 - $20, it stayed like that until around 2015 and then all of a sudden now, barbers are charging on average, $50 for a haircut and even some charging $100. An edge up used to cost less but now barber's justification is, "it's still a haircut". It's just greed and this culture of obtaining wealth through exploitation. They're playing a dangerous game though, people of african descent are far too innovative to tolerate this treatment for long. Someone will make bald heads stylish and they will all be looking for new work.
Still watching the video but I want to point out that in states where a person can braid without a license it remains illegal for them to shampoo, condition or cut the client’s hair. They’re asking y’all to come washed and ready because they can’t shampoo your hair without a cosmetology license.
Also if they’re telling you to pay a deposit and then the full amount once you arrive before they begin your style is probably because they’ve had people not pay them at the end of a service.
I wish the video talked about the laws of doing hair without a license.
Good points 💯
True
I do my own hair. Braids, straight, curly, etc. I will not be over charged and treated like a number. Bye!!!!
I've had my stylist for 9 years, she's great. Find that one person and be faithful. My stylist does not wash my hair and I don't care. I wash my own hair before my appointment, my stylist gives me coffee, and she's my friend. I always tip, we have ZERO issues. I have SL's. You get to attract good people in your life, change your attitude is what I suggest.
I left hair stylists alone almost 9 years ago and I don't regret it. I now do my hair myself and will continue to do so because nobody is going to put me through all that. I have very fine, low density 4c hair so not many people can handle my hair and tender scalp. They were always so rude even back in the day, they'd be working on multiple people taking lunch breaks whilst they leave you under the dryer.
The beauty salon and barber shop was more than a place to get your hair done! This is where we planned! This is where we raised money for our communities….
So why are these hair stylists abusing that relationship?
@@Iskander448greed. society encourages people to treat others like ATMs with legs.
I miss that aspect. It has always been an institution in the Black community. You could get fish dinner, bean pies, outfits, jewelry, see people you have not seen in a long time...talk with other women and just have fun. I miss that!
These new folks stuck in the past. They want a raise but want black beauty professionals to stay down. It’s not just the hairstylist the clients are trash too. I am going to make a video.
@@thirtyyearcosmetologist I agree there are good and bad on both sides of the table. I think both need to listen objectively to each other. I am sad because the Black experience at a salon was always a special event. It is not just about getting the hair done. It is bonding with your community. Customers too must accept that their behavior prompted some of these rules.
I remember going to get my hair done after booking and scheduling an appointment with the lady doing my hair and when I got there she was doing another woman's hair and asked her assistant to go ask me what I wanted and I told her I had an appointment and she told me to come back another time and I told her I was good. The blatant disrespect black hair business owners have for their clients is absolutely insane.
As a black american woman, i will say this: notice how online theres a feud between black clients and beauticians, and black men vs. black women, and black business owners vs black patrons etc etc etc. (*Yes, i know that other ethnic groups have feuds too, but im talking about us!)..WE are feuding in multiple areas. My point is: all of the above feuds within the black community point to one thing- OUR dysfunction as a community! Im in my 30s, and i have watched our community spiral into decay during my entire lifetime. You think im being dramatic or trying to be too deep? Well, consider what attributes are ideal in a "good beautician"- you might say professionalism, efficiency, good customer service, right? Well, all of those things are skills that individuals who were RAISED RIGHT might possess. WE have not raised our children right. Thats why these current beauticians in their 20s to age 40 have no RESPECT/consideration for their clients. I work in an all black public school, and interacting with OUR babies, its clear to me that we are not raising our kids anymore. Yes, its all connected. Its a pity that these talented young beauticians are sabotaging their own career because of their bad attitudes and unprofessional practices. But it all ties back to how u were raised. The worst customer service comes from sistas! So im not surprised that theres a viral feud betweeen beauticians and clients. Sorry not sorry. WE gotta do better
Agree
And I’m not even going to lie as a black woman this definitely affecting many black women’s dating/ love lives. Black men were correct on their assessment of black women’s attitudes and entitlement. Of course, they have their own faults as well. These attitudes are bleeding into every corner of their world. It’s a shame and we must continue calling it out.
I was referred to a hairstylist from my boyfriend’s mom. The hairstylist told me she refused to do my hair because it is 4c. She said she wasn’t going to risk break her comb. I just said no thank you
I had one tell me I put her back out. LOL!
5:35 Took me OUT😂 not the customer cleaning too
After my loctician canceled my appt for NO REASON a day before I had an event, I'm doing my own re-ties. Save my $300 and she can kick rocks.
😂😂😂I hope they are not small.
There has got to be a meeting with all Salon Beauticians especially ones that do hair. Gather up all the common complaints they get from their clients and also experience from clients and decide on policies to insure that it does not happen again. I get why stylist charge a deposit for appointments because I remember from the late 90s into the 2000s and even before they were not charging that and when they made appointments, clients were not showing up to the appointments and therefore they lost the opportunity to make money or they would show up and not pay a dime. Another reason would be showing up late and affecting other clients time and the stylist. Understandably if they are not owners of the salon they have to rent a chair and pay for supplies and utilities etc. I understand why they have to charge a deposit amount but what I don't get is why some and not all are applying it towards the amount charged for the service that is required or at least use the deposit as tip so the client doesn't have to pay extra after service. Not only that is hindering stylist from getting and keeping clients another aspect is customer must come washed and professionally blown out before sitting in the expert's chair to have braids, dreads and any other style. I don't have an issue where a stylist knows her worth and value but my problem is that if you don't offer services of at least wash and dry why are you choosing this as a career field where the majority of the time customers are wanting/choosing that. I don't get it and its bad enough bad customers make it harder on the good clients when more stricter rules are set in place. Not only that, our hair has to be a certain length before even being touched.
I've been going to the same hair stylist since I was 11. Over 3 decades!! I met my hair stylist when she was in beauty school learning how to do hair and I've followed her everywhere since she graduated. The woman in the white knit thing on her head was right about 90s hair stylists. My hair stylist eventually got her own salon in LA. She had smocks for clients to wear so we didn't get our tops wet or wrinkled. There was a waiting area with current magazines and hair books along with a nice restroom. Parking was metered on the street. You just had to remember to feed it. This mess I just watched was crazy!! I am so glad I don't have to deal with any of this. I remember my hair stylist even saying things were changing in the industry bc more women were getting braids, wearing wigs, and just not caring for their hair. My stylist ALWAYS uses quality products that you can only buy if you are a hair stylist. One of the things she said her cosmetology training taught her was to care for the hair! That is something that is on trend right now with all of those TikTok home hair care videos.
Black disrespect black way more than they do to other. More videos like this should be made, so that some good respectful businesses can be started and supported and a good standard is established on treating customers across the industry.
I started cutting, wearing wigs, and crocheted my hair yesterday because of the new age hairstylist.
Exactly! My go to are faux locs and wigs. I can also do a sleek back bun on my natural hair that looks good. I feel empowered doing things myself. I am always more satisfied with the results.
❤
This problem has been going on way before these instagram stylist popped up.
Bruhh keep em coming hold them accountable period and add the ones who scamming selling hair 😩
Yeah my stylist for myself and my daughter are both great. I've been going to them for the last 10years for my daughter, and 3 years for myself (sistah locs). They are both mature women, with their own shops. I make standing appointments for my daughter and myself. I think part of the issue is that folks don't vet the stylist, and only patronize occassionally. When my daughter got her hair braided, it was the same stylist as my sister, and they have a salon. The booking was online, and yes I paid a deposit, I was on time, they were on time, and everyone was happy.
I learned how to do my own hair and found a black stylist at my local Great Clips to do my cut/trim. She’s great ❤
With my entire chest F**k those stylist. I learned how to do my own hair and it’s flourishing. Bring back the women of the 90s
As someone who wears their natural curly hair AND knows how to straighten my own hair, I can honestly say that I’d only go to a hair stylist if I need a trim or for my future wedding. No shame in my game 😎
Girl we’re the same, except I haven’t had the courage to straighten my hair in a looong time.