NYC's Biggest Scam... Tipping Culture Out Of Control?
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- Опубліковано 14 гру 2023
- Let's explore the tipping culture of New York City and see how bad tipflation has gotten?
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as an australian that visits quite a bit, we dont tip
I dont Tip ! No one Deserves a Tip Because they Bring My Food form the Counter to the Table ! This is not Hard work . ! I may give something if the Food was amazing and they server was always next to me but this is very very rear in America ok ! Why arent we Tipping The Hard working Car Mechanic or the Nurse who work hard going to school to Learn the Profession a ??? I will Tip the Pizza Delivery maybe because they spend a lot for Gas and Insurance and they Drive ! They deserve it !
Unless you are WAITED ON at full service restaurants - NO TIP
Ditto!
@doubleoseven763 Tips for deliveries of course as well as hair/nail salons
I went to a place where no one told me it was all phone. The QR code wasn’t on the table. No one even talked to me when I sat down. I ordered my food from my phone. The food was slid to me from the other side of the table. No one talked to me. No one acknowledged me. Then they added a 25% tip and I had the, remove it. I’ve been in nyc for 20 years and it is insane
The other day a costco delivery guy wanted tip for dropping off the couch.
Ur right.
Customers should not be subsidizing the business owner's payroll department.
PAY THEM MORE.
I agree - but how do customers ensure this happens? Is this a phone app opportunity? An app which tells the user what the business pay their service staff - whether they add a gratuity - whether they ask to be tipped or wait to be tipped - that kind of thing. And lists some prices for some popular items. Customers then must ensure that their money strengthens only businesses that are behaving in a responsible manner.
I imagine that businesses are also being fleeced by greedy landlords - something must be done about that too.
@@philipbenjamin4720 It's not hard. Every other developed country doesn't do this.
@@philipbenjamin4720- you ensure higher wages by not tipping. Then tipped workers will quit or unionise and demand more. Employers will then be forced to offer higher wages, regardless of law, to attract workers. It only works if enough people stop tipping though. It will seem like a dick move to the servers initially, but it’s ultimately in their best interests.
You do this by raising the minimum wage. Simple.
Ever!
I am okay to feel cheap. No need to feel expensive. My money. My call. Nobody is tipping me
😂😂😂
Don’t feel cheap…..
Feel entitled. Hahahaha
@funkycrackhead367
"Nobody is tipping me," well said! I will not be guilted into tipping.
The worst is being forced to tip before you even receive your order. What if that barista screws up your coffee? Now you have paid extra for a bad product. This is all a profit grab for owners. No other country needs tips for workers to survive.
I've started making my DoorDash tip $5, with the delivery instructions saying "Extra $5 cash tip if you actually read the directions." My house is difficult to find, and most drivers seem to just ignore the custom pin that I put into the app and the detailed directions I provide in English and Spanish.
I get to save some money on tips whenever they fail to read directions or check the pin on the map, and if they actually reach my house without messing up, I'm glad to tip double.
Where I live, Pizza Hut offers a $11 deal on a large, one-topping pizza, but it's carry-out only. So I got in my car and drove 10 minutes to pick it up, and of course they have a tip option. It goes beyond self-service; I have to put in all the work to drive out there if I want the deal, and somehow they expect me to pay extra for the person at the drive-thru window to run my credit card and hand me the pizza box.
Totally agree!
I know, by forcing a tip before the order is even placed, you are at the mercy of the workers. If you don't tip, they may delay your order or retaliate by not placing it. Going out to make a simple purchase these days is irritating because everywhere I go, they have tip screens shamelessly asking for tips, whether it's a takeout store, convenience store, gas station, stationary shop, or any other place. One can save a significant amount of their paycheck if they stop tipping.
There's also the worry: "If I _don't_ tip, or don't tip 'enough', will they spit or do something else nasty to my food?"
A worker at a Subway stopped me from adding a tip - she said that the workers don’t get the tips, the tips go to the franchise owner. If you want to tip, bring cash.
this is actually sad 😞
And illegal
@@decipherd No it's not...Doesn't specify who the tip goes to so its a lovely little loop hole for the POS Owner.
Happens in many European countries too
I cannot even go to a Subway, as they sell Halal produce, which I fundamentally disagree with (the same applies to Kosher).
Just saying, in Australia we do not have a tipping culture at all. The price on the menu at a sit down restaurant is the price you pay when you leave. That’s how it should be.
Is it 20 or 25% more than the price of a same item in the US? If so, leave a 10% tip and the US has a cheaper system.
Amen, although kiss that goodbye soon our government has already got rid of bulk billing, sadly we are turning into America.
What’s the hourly wage for a waiter in AUS? Because in America it’s 2-3$ per hour in most states. That’s why we tip the waiter for good service.
@@jasonm-c6572 $25AUD minimum post covid $20AUD pre covid.
@@jasonm-c6572 The US needs to catch up with Europe and Australia big time on workers' rights and wages. It's not a client's fault if an employee gets a low wage. I can't understand why most are even working for such a little wage.
You're getting scammed with that "$1, $2, $3" screen. The $1 tip was literally more than 20%. They realized that 15% would have been like 75 cents, so they instead started at $1 to trick you into thinking it's a small tip, since 1 is smaller than 15.
That screen was basically "20%, 40%, 60%". Insane.
Yeah… if you order 1) $5 coffee. What about when you order 6 coffees and a pastry and the check is $37? The $3 option is now less than 10% fyi I’m anti-tip. Just felt the need to call you out on your post
And were is the NO tip option ?
@@scotttildit was there under $3
That's when you "no tip"
@@JimmyA78 the 1,2,$3 numbers change when your bill is 30 dollars, wise up.
I used to feel a bit guilty about it, that I always end up tipping at least $1. Now, it's gotten so out of hand that I've turned SHAMELESS and would look the cashier straight in the face and click the *no tip* option whenever I do everything myself. Exceptions are when the workers are extra NICE even when not providing any service
Lol im the same way. But lately everyone is looking for tips such as shuttle drivers, delivery men, etc. No sorry im not paying on top of all my expenses to people who make decent pay.
It’s like begging for money
guilty of what? explain
The machine is configured by default to tip for to do a double transaction so the card processors get paid more and the owners don’t give the tip to employees.
I agree, tipping has gotten out of hand. (BTW, if you liked my reply, please send me a tip)
It’s all over. I went to pick up my food, and the person asked if I wanted to tip. For what?! 😂😂 You didn’t prepare my food.You didn’t deliver it. You just grabbed the bag for me.
They guy wanted a tip for grabbing the bag. Very american.
So the person's job was to hand you the bag that somebody else had prepared Did you already pay for the food
I will NOT be guilted into tipping!
I work in a cafe with a POS register that has the tip screen. As the person behind the register it is an awkward moment when I see the customer uncomfortably trying to make that decision. I want to let people know that from my side of the screen I cannot see what choice they make. So go ahead and click "no tip" if that's what you want to do.
Yeah, so go ahead and click custom tip, and give want or can . Period. If not they can takee another job
Some of them stare at us while we make our selection. I don't tip anyway
If go 5 guys they put it on receipt lol
Me and my Wife just visited and the thing that frustrated us the most about NYC was the tipping. We tip in the UK for good service in restraunts and barbers for impeccable service. We were literally tipping a worker for pouring us a pint. The US needs to catch up with Europe big time on workers' rights and wages. Bizarre, they call it "the american dream" when they can't even be paid a good salary and scaming their customers for un deserved tips.
Scam? They lied and coerced you into leaving a tip? Did they pull the ole “switch-a-roo” on you? Scam?? I was in Europe for a month this year and I couldn’t believe how expensive everything was! At least here in my wonderful country you have the option to leave a tip where in Europe they just break it off in your ass when they hand you the bill. $30 for 2 at McDonald’s in Barcelona. Now that’s a scam!
The most annoying are the high end fine dinning places. Bills in the thousands for 2. Geez I mean 100 bucks for tip is enough isn't it? They charge you 25-30% in advance and then you're still expected to tip another 20-30% or you look cheap.
@@JerryM-wt8hl you must be rich to go to such establishments now imagine the common men that stings them just as much it stings you my advice don't fall into peer pressure and don't tip it's the only way to end this
The US is a country founded on the exploitation of others.
Thousands for a meal? Wtf are you eating?
Multiple women?
I was in San Diego and I bought a small drip coffee at a coffee place and the screen had the options of how much to tip. But the option to not tip was disabled.
And then at the San Diego airport there was a coffee place that made you order from a screen set back away from the counter instead of walking up to the counter where this guy was just standing around doing nothing. Started to order from the screen and when about to finalize the order it asked for a tip and also said there would be a worker retention fee added in also to help acquire and maintain workers or something like that. I'm like wtf? So they replaced people with this automated system and say they want a fee to maintain workers? I canceled the order.
It's all a bunch of BS.
Remember when ATMs first came out?
That had to have saved the banks a bunch of money on labor.
Instead, they started charging you FEES to withdraw your money.
Amen brother
We all need to cancel order in these kind of situation to send a message!
Also fyi, CA min wage law is not the same as NY. Workers are entitled to the full min wage plus tip! So don't be fool!
I live in NYC & I'm just avoiding sit-down places with servers altogether. If there's a casual spot, I'll go there but since I'm not provided any service, I don't tip. I also don't tip at coffee shops. Things are just so out of hand that I mostly eat at home.
Me too. I live in nyc and I don’t tip at coffee shops or when I’m picking up food.
Good on you!
@Dawg76 true, I don’t tip on takeout either! You have to be careful though because some places might try to add it on automatically. Happened to my boyfriend & he had a real awkward time of getting them to refund it.
@Dawg76oh yeah he was pissed & immediately walked back into the restaurant when he saw the charge to his card was higher than what he was told (gets alerts whenever he has a transaction). He even checked if there was a sign on the counter about automatic gratuities for takeout that he missed and said there was nothing. I understand automatic gratuities on room service or larger parties, but these do have to be stated, you can't just take a tip without saying anything to the customer. That's stealing. He doesn't go to that spot anymore and used to be a regular.
Hey, I'm visiting NYC in a few months. I will be avoiding restaurants as much as I can because of this tipping culture (I'm portuguese and we only tip for extraordinary service). Can you tell me if I'm expected to tip when eating from food trucks in the street like hotdogs or grabbing slices of pizza? Thanks
It's just getting ridiculous. Prices are mandatory, tips should be voluntary. I tipped once and found out that the person was making much more money than I do. It didn't sit well with me... If tips are mandatory, let's not call them tips any more, because they are not..
are tips not voluntary? ... iow can you not just pay the actual bill & leave nothing as a tip, or if a machine click 'no tip'?
At kiosk at JFK airport i was warned by the employee to leave a tip..@@zatarawood3588
@@zatarawood3588 Yes, you can, if you can withstand the pressure and are not planning on going back to that place anytime soon.
@@zatarawood3588
"iow can you not just pay the actual bill & leave nothing as a tip, "
Of course. It's a free country.
But it's social pressure.
And in some of the 50 states -- not California, Oregon or Washington -- they pay the food server $2.30/hr and basically make them depend on tips.
I wouldn't feel guilty about it in a state like mine, which is California. Here, everyone gets paid at least the local minimum wage. 2.30/hr is not allowed.
@@neutrino78xThats interesting, I didn't realise there was variation between states in minimum wage. Basically what's happening is the restaurants are pushing off one of their main costs ie labour, to the customer as an add on cost, rather than absorb it themselves directly & charge accordingly. The whole thing is a bit mad, & actually as an Econ grad, if (almost) everyone pays the tip as you suggest due to social pressure then it should make no difference to anything (as if the 'tip' was included within the price, then cost of the food would go proportionately higher & profits would still end up the same. there is the question of how much the employer could keep from the now included in the price 'tip' & how much would be passed on as additional wages, but I think Ill leave that to some Econ PhD to write a paper on Lol). I have a funny story about how tipping culture can actually backfire as my mum studied in America and worked a job in an ice cream parlour to support herself) She told me she was popular with the customers & make a lot in tips. I enquired further, & she told me she used to give her customers an extra scoop or two of ice cream Lol So ... essentially she was increasing the businesses cost in exchange for a higher salary. Some element of this probably happens anywhere staff are remunerated by some commission or reward from the customer, as they then start working on the customers behalf at the expense of their own employer)
I worked as a driver for a florist many years ago. Imagine delivering flowers to a funeral then asking the family for a tip.
Tipping isn't just out of control in the big city. It's out of control everywhere. When people do absolutely nothing but work to register. I'm not tipping them anything they didn't do anything.
Fortunately, here in Hungary you don't have to pay a tip... the exception is the restaurant, where approx. 10%
As an Australian who visits the US and NYC regularly, the tipping culture is getting out of control.
Happy to tip for exceptional service, when the additional amount is deserved - but as you highlighted so well in your informative video, tipping is expected for everything, even when you do the work yourself.
Another issue for me is Tax.... why is tax not just built into the price before checkout....that way you know what you will be spending before you get to the checkout!!
They don't add in tax because it depends on the state and county. Just one more way to get into your pockets.
At least tax in NY is not 21% like Spain. No wonder tax is included here!
@LluviadeOrugas assuming you're from Spain...consider what you get for your 21% tax.
In America we also pay excise tax on our vehicles (or registration fees, etc, again depends on what part of the US). Real estate tax, some states tax food and clothing, all states do a sales tax on goods and services. Never know what it will cost you for any healthcare related procedure or pharmaceuticals. There's taxes on gasoline. There's "sin" taxes on alcohol and tobacco. Dreaming up different taxes must be what our politicians think of when they can't sleep at night. Now if your poor in the US you pretty much have it made. Guys like me, who work, are screwed because we're the ones who pay for all the social programs. Like illegal immigration that our government is encouraging. No hate, just observation. Don't know what's up in Spain but I'm looking for alternative countries. I'm changing jobs to learn skills to eventually work remotely and leave the US. It's getting os, so bad here.
I agree its nuts I got my money thrown back at me when I said keep the change in New York as I thought an easy option, apparently the don't know you cant embarrass a Scotsman over money, That's when I was told the expected tip was 25% (I actually left her about 23-24% on a just over $69 change drinks round) Outcome, I gave tip (Change) to the first homeless person I saw
Unless the store straddles state or county lines, that argument is ridiculous. Just give customers the final price and let them determine whether it's worth it or not. @@johndoe-wv3nu
I live in a small town and they are asking me for tips in a drive thru! This is absolutely out of hand. My dad even had an issue with them putting his change from cash when in a drive thru ice cream place, they just put it in the tip jar. It was a $3 ice cream and a $10 bill…. A manager had to get involved… why would they think $7 tip it was a Drive thru!
I am a German who is visiting the US rather frequently, a couple of times a year.
To me, the key driver behind it is that you don't have net prices anyway in North America. This is a system which hardly exists in any other part of the world. So if you buy something for 10 USD on the price tag, you are used to pay 11 USD, 11.50 USD, whatever. As the regulations behind it are a mixture of local and state tax rules, I strongly feel you don't even pre-calculate it, you just pay what the cashier is finally telling you. Thus, you are used to pay an extra.
On my last trip (not to NY, though) I also saw very frequently in restaurants that they say "we add x % to the prices in the menu due to inflation", typically at the door or a small sign on the table. Sometimes they even just state "The prices are not up to date. Please ask the waiter for updated prices". This of course creates a lot of social pressure. If you dining with a group of friends, who would dare to ask "I would love to have the t-bone steak, what is your updated price today?". These things would be illegal in all over Europe. Very few places here do add service charge here as well, I have to admit, but it needs to be explicitly separated and you don't have to pay it. The price in the menu is the price in the menu, that's the basis for the contract. If the meal is more expansive, the waiter would have to state it very, very clearly while ordering very latest.
Bottom line: I feel it is finally the consumer who drives it. You can go to other places, you may hit the "No Tip" buttom. I know that there is a lot of pressure. Even though I am used to it: if I am in a good mood, I do tip in the US at these places in situations where I later feel I shouldn't have done. Any tip given in situations where it is not appropriate will drive that there will be more of these tipping "scams" the next time.
Your example with the two restaurants, one is having pre-tax and tip prices, the other is having net prices, is so brilliant. If you don't like the system, you should go to the second restaurant, in order to support the idea. Even if you pay a little bit more. You will overall pay less, future looking...
What 100% stops the need for this is VOTE WITH YOUR WALLET, if people start avoiding places that include MANDATORY tips to customers bills, they'll soon get the message, if you keep giving them tips, it only encourages them to do it more.
Precisely this 👏🏽👏🏽👏🏽
When a TIP becomes mandatory it is just a TAX by another name.
The tipping culture in the U.S. overall is absolutely ridiculous. Restaurants or hospitality companies shouldn’t be in business if they cant adequately pay their employees without relying on (optional) tips from customers.
If they eliminated tips, prices would be the same as in Europe, Oz or Japan. You'd have to find something else to whine about.
@@MyBelchFalse. Part of current prices (+tip) is that many servers and bartenders making $75k or more per year. some over $100k). Totally inflated salary for the skillset. So no, prices would not go up by much if we eliminated tipping.
@@MyBelchI bet you are an overpaid waiter, am I right?
As it stands now, European and Japanese restaurant prices are about 15-20% higher than US prices -- on average. But those Europeans and Japanese don't get the option of withholding that 15-20% if service is very bad.@@ZeeZee9
You are incorrect. And I haven't lived in the US in about 30 years.@@ZeeZee9
This is the #1 reason I'm currently avoiding the US and will re-direct my holiday travel /take my money to such countries as Japan, where you do not have figure out whether to tip or not and how much.
or literally anywhere else in the world
But be prepared to spend 25% more for the same. Japan is a poor comparison. If you had said Thailand, I would agree with you.
I dunno. Went to Tokyo last year and pretty much everything was very affordable for a big city. From prices I have seen in New York, in fact a fair bit cheaper.
A weaker Yen might have helped with that but regardless I'd have been happy to pay a little bit more not to deal with having to tip for pretty much everything.
@@MyBelch nope. The yen is low, and inflation easily added 20% to everything in the USA. And even before that, the US has always been one of the most expensive places in the world for dining.
Don’t let them pressure you into tipping. Tipping is a way for the owners to get richer because they pay the employee wages you can’t live on. So we the customer pay the employees while the owner get richer. I lived in Iceland for 3 years and there is no tipping because they pay their employer’s a livable wage. I’d rather pay more just not to have to tip.
you are stepping your game way up! best video you’ve made. Super informative and great to mix all your fans! killing it!!
Thanks David!!
His videos have really helped me understand stuff since I'm going to new york next week for the first time ever.
I moved from NYC to Chicago and just last week a client and I were discussing tipping. She knows someone who took the trouble to make an Excel spreadsheet of popular restaurants titled "Chicago Restaurant Surcharge Offender List"...it details surcharges and if it goes directly to employees and if it is disclosed prior to receiving the bill.... So far 158 establishments on list.
I visited NYC last month and as an Australian, the thing that stressed me out the most was tipping. I actively avoided restaurants or anywhere I thought I had to tip, as I didn’t understand how it worked, or how much was reasonable to tip. The exchange rate was also terrible, so the price, along with taxes and tips on top of this made the trip super expensive.
I thought the price of food was comparable to Australian prices, so I don’t quite get why employers can’t pay their staff a reasonable wage.
Don't blame the exchange rate....The American Dollar just has that much more freedom that your Aussie Kangaroo Monopoly Money.
Damn i just looked up the exchange. $1 USD to 1.47 Aussie...... Yeah that exchange is pretty f*cked. Might have to hop on a flight to Sydney and make a grande tour of the brothels. Get me some of of that Blonde Aussie kitty 😻🍆⛲
@@beewee4987 Oh the freedom to be charged thousands for an urgent health problem or having to choose paying either food or rent because companies treat their employees like garbage and refuse to pay a living wage. Rah rah free-dum indeed.
@@hamswakii
The minimum wage here in San Jose (aka "Silicon Valley", part of "San Francisco Bay Area") is higher than the Australian federal minimum wage. Australian is 15.38 USD/hr, San Jose is 17.55 USD/hr. Alas, the tip culture remains, even though people are not relying on tips.
btw 90% of Americans have healthcare insurance, per the 2020 US Census (there is one every ten years) which means the insurance company is paying the thousands of dollars.
As an Australian who never tips for anything, as it’s just not a thing here at all, my biggest issue is with a tip being a percentage of the bill. It screws over servers based on the menu prices in their establishment. Is it any harder to deliver a $100 steak and $50 glass of wine to the table at a classy restaurant than to deliver a plate of $8 pasta and a $3 coke at a dinner? No. So why are you automatically expected to pay over 10 times as much in a tip for equal service? This makes zero sense. And what happens if it’s a slow night and there are few if any customers? Are the servers supposed to just accept $3 or so an hour? It’s not their fault management can’t attract customers.
I think in the states where they do the 2.30/hr thing, the employer has to compensate if you didn't get enough customers to make the equivalent of full minimum wage.
Here in California, the law says that EVERYONE makes at least the local minimum wage; 2.30/hr is not allowed. :-) Unfortunately it has not stopped the tipping culture. Personally I just don't go to full service restaurants. I don't like getting table service anyway, I find it annoying. If I go to fast food/bistro and there are one of those tipping screens, I just click zero tip. :-)
Employers need to pay a living wage. I’m not responsible for their living wage.
I'm from Canada where there's a culture of "be nice and leave a tip" but it's not expected. In NYC they get right in your face if you don't tip. By the time I checked into my hotel in mid-town Manhattan I had parted with $40 USD in tips. It's like you have to tip the: Starbucks barista in Newark Int., driver, the bellboy, and the room service waiter. It is out of control. Don't people get paid in Manhattan? And don't even get me started on Resort Fees!!!!
@@ThuglifeNYC
I don't know, man, here in California, they DO make the minimum wage, which here in San Jose (aka "Silicon Valley") is 17.55/hr, yet there is still that tipping culture.
Does New York really do the 2.30/hr thing??? I would be surprised, because New York is a cosmopolitan area like California, and California fixed the law. Oregon and Washington State also don't do that 2.30/hr thing.
that bear, you should taken public transit to the hotel, then no tip for cab. Can always click "no tip" for Stabucks lol. Carry your own bags and don't do room service, that way tipping is not an issue for those. 🙂
I've never seen anyone "get in your face" over not tipping. Food trucks, take out, fast food, self serve do not require that you tip. Auto-gratuity is added to checks when a large sit down party was served. Tip a few dollars for bell hops, sky caps and taxi drivers (especially the drivers who lift your bags to the curb) Tip people who deliver food to you. Living here I tip my regular people because they always treat me well and I give them a little extra at the end of the year.
I don't know where you live in Canada or how you were raised, but I am also Canadian and we tip baristas, cab drivers and bell boys. Maybe you are just cheap. It has always been this way. We have the same terminals at self serve places asking for tips, we have the same tipping before service problems.
I just got back from a 4 day trip to NYC, and I realized at one bar in particular that 18% auto gratuity had been added on. If I hadn't looked closely at the bill I wouldn't even have noticed. This happened a couple more times as I was looking out for it. I usually tip 20% anyways, and if I hadn't noticed I would have been tipping 38-40% at some places. That money adds up for how expensive things can be while traveling!
I personally would’ve not paid the 18% gratuity or added an extra tip. My tip is always, demand a living wage and unionise.
it would be 41.6%
I went to a pay at the counter restaurant the other day. After ringing up my order I noticed that it seemed a bit high compared to the menu. I asked the girl ringing me up why that was she said” oh it has a 20% tip included”. I asked her to change it and left 15% which truthfully was too much. They bring your food to the table ask if you need anything then pretty much disappear. 10% should be the max. Come to think of it I think the option was to tip some more on top of the original bill. Total BS
My basic rule is if I sit down and get served I tip if I take anything or receive anything over the counter zero tip.
I'm not from NY. I live in Ireland and the tipping is crazy to me. Over here we don't tip. Because anyone serving us is doing their job, they get paid money to do that job. Why would we pay them our money from our jobs? Because they are doing their jobs. 🤣 tips are left over here if the staff are exceptionally helpful and you got a fantastic meal. But again. No one ever asks for a tip and it's not in your face like NY. Tipping a vending machine is just insane to me 🤣. Great video Jon!!
I'll tip a vending machine. Tip it over right on to the floor if it asks me for a tip 🤣
@B3Band if they wore over here in Ireland, they wouldn't last long 😂.
Nonsense I drive a taxi in Ireland and most people tip me and most people tip at restaurants
Same. Tipping on a taxi fare is … isn’t the taxi fare the tip?
Tips anywhere, should be voluntary and based on the level and quality of service you receive. Definitely no tipping at self service areas.
US people so generous they tip for no reason, you guys are amazing.
I don't mind tipping we live in Germany and tip every time we go out to eat or drink, but we round it up here. Let's say the bill was 55 or 56€ we would give 60€, which is a nice tip here. Meanwhile, in the U.S., they expect you to tip between 15 and 20% (no matter the bill), which I find totally ridiculous. The last time I was in Vegas a few months ago, I rounded up every time and didn't let them socially pressure me to give 15-20%.
In the U.S. waiters are often payed a little over $2 per hour. Basically what that covers is what they’re required to pay on the tips they receive. So their paycheck is really nothing.
I’m not saying the system is right, but wait staff strongly relies on tips as their wage.
A lot of places are now including a guaranteed tip on your bill of around 20%. This use to only be for large parties since the wait staff would be completely occupied by the group and not have another chance to make tips. If the group didn’t tip, or just rounded up, that wait staff would be out all their money for the night.
If the tip is already included, rounding up is great if the service was good enough to warrant it.
@@dr.stacey7283 I understand and empathize with their situation, but I don't see it as my duty to feed them. How is it possible that in almost every other country, service staff receive a real living wage salary, yet in the so-called 'greatest' country in the world, they don't? They should go out, protest, and demand a real salary. Don't counter it with 'the food will get more expensive' the food is already too expensive, especially in New York. So whoever goes there is already paying ridiculous prices without adding a tip to that.
@@axebul.2366 I agree! However it’s not the reality of the situation and those hard workers shouldn’t suffer because you don’t believe in the system. I can’t say I believe in the situation and look for restaurants that post they are paying a living wage to their employees.
I also don’t believe we’re the greatest country in the world. We don’t have insurance for everyone, we have people homeless and hungry, we have so many shootings, the list goes on.
I hope if I ever visit Germany that I’ll be a good visitor and abide by the customs of your country.
I hate when restaurants automatically adds 20% gratuity. Crazy!
It was a pleasure recently to eat out in Italy, where the total on bill is the amount you pay. Tax was included. If at all, rounding up the total was enough of a tip. You are right to caution people to pay attention to whether a service charge is already on the check. This is common, especially for groups over 6 or 8 people.
Cruise lines have gotten significantly bad with doubling tipping. If You buy a drink package prior to boarding they instantly tack on a gratuity fee that costs a few hundred dollars, however, if you dont actively tip any of the bartenders they'll intentionally give you extremely poor and slow service. I even had a server give me an attitude for only tipping an additonal $1 with a sarcastic, "Hey, thanks a lot, man." It's hard to be generous to service workers when most of them have a hostile attitude from the get-go.
That’s also my problem. At a restaurant we had to wait for 10 minutes till we got a fork. They didn’t have some. I still tipped 10% because I know how important it is in the US. Normally I wouldn’t have given them 1 cent. But the waiter reacted so pissed.
I am a gig worker and I also eat out quite a bit so I understand, but if I'm not getting full service I shouldn't be guilted into tipping. I've literally walked into places and picked up a bottled water and I see a tip option on the app. It's definitely getting out of control.
Why would you even consider tipping at a self-serve yogurt place. JUST SAY NO! I'm fine with tipping for actual service, but not for someone who just stands at a check-out. Legally that position shouldn't be paid the reduced wage that a waiter would get, so there's no reason whatsoever to tip them.
This tipping situation is out of control. I reside in NYC and see that some restaurants are tacking on %15 to %20 one food bills automatically. They got me 2 times and the hubbs brought it to my attention. I was so used to paying immediately. It used to be for large parties and late night dining. I am over it. I will tip for table service as I please or take out delivery orders. But I am not tipping for every single thing. Canada also tips. Not sure about the hourly wages for employees though. If it's structures the same.
I don't believe legit cashiers deserve tips. You're at work, you're assisting customers for a few minutes at most, tips are for service.
The madness has also arrived in Spain. A few weeks ago I bought online Butano Gas with the Company Cepsa (Spanish multinational oil and gas company) at the checkout the begged for tips. I was surprised and of course I don't tip a international Oil and Gas company
I think tipping is somewhat normal in the UK, but only at restaurants, not at every store, which seems crazy. Tipping for buying a coffee seems crazy. Your minimum wage is higher than ours so not sure why everyone expects a tip, and tips at quite high percentages to support them. New York seems out of control. Service charges are enforced taxing. Get your employers to pay proper wages.
tipping isnt normal in the uk, we actually have a decent minimum wage... so not that many tip, only americans do it regularly when here on holiday
@@yvonnejohnston9429
Yvonne, California has a decent minimum wage, and they have to pay the same minimum wage for food servers, so unfortunately that doesn't stop the tip culture. 17.55/hr here in San Jose (aka "Silicon Valley").
Minimum wage in UK is 13.29 USD/hr for people over 23.
I don't tip ever because it is not my responsibility to pay your employees.
Won’t be coming to the USA anytime soon unfortunately. Tipping culture resort fee and poor exchange rates make it a non starter 🇬🇧🇺🇸
Chicago tried to get rid of tipping. The restaurant workers fought it. Turns out, they were set to LOSE money by being paid "only" $15 an hour, rather than $2 an hour plus massive tips.
I had read the same. A few years ago when some big name restauranteur in NYC decided that he was going to pay his staff a living wage, including providing health benefits, and implementing a no tipping policy, public discussions ensued over tipping culture. For many waiters, especially ones who work at higher end restaurants where you can be paying $50-$100 for an entree, tips can be a significant portion of their income and could end up totaling several hundred dollars, or even over a thousand, per night. If the waiter was being paid $20 per hour with no tips, they would only earn $100 per night working a dinner service. Even in "mid-range" restaurants, tips can easily top that. When my family of four goes out for dinner, our bill can easily top $150, which means we would be tipping around $20-$30, and we are done and gone in under an hour. Combine our tip with the 4 or 5 other tables that the waiter is also serving at the same time and you can see the tip income adds up quickly. If the other tables are also eating and leaving in an hour or less, the waiter can easily make over $100 in that one hour in tips.
It always has been since I subscribed, but especially in 2023 the quality of videos combined with doing stuff that is really unique/innovative has been superb. Can’t wait to come back to NY and I keep recommending your channel to folk I know are visiting. Happy holidays to you and your family!!
I'm visiting NY from outside the USA tomorrow. Thanks for the useful guide. I have no problem tipping 15/18% if service is good in restaurants/taxis. However, I find it crazy that coffee shops/bars etc are pushing for tips. Tipping should always be discretionary.
One time I tipped 15% they were like too little, and threaten to call the police if I don’t tip at less 18%
The hotel prices, tourist traps and tipping culture in NYC has put me off visiting from the UK later this year. Chicago is now where I’m planning to go 🇺🇸
Here in Canada, servers do make at least minimum wage, yet we are still asked for 20% tips. It is quite stupid when you think about all other low paying jobs that are much more difficult than carrying a plate for 10m yet are not being tipped.
Once when I was leaving the food place, I was stopped by the manager who asked why I only left 15% tip. I asked for bill back, cross out the 15% tip and put Big Fat Zero in the gratuity section. And, then I left and never came back!!
Thanks Jon, tipping is a vexed issue everywhere but none more so than in NYC. As a visitor I followed convention and tipped regularly and was happy to do so. The issue is a good basic wage for servers, baristas, bar staff, delivery drivers etc. I don’t live in a country where tipping is generally expected, however, I do want to support the gig economy to help those who work in unstable and unpredictable work areas. ❤❤
Love all videos good information awesome guy 👍🏻
When you come to Ireland, you get your food + VAT tipping is optional however if you want to tip your server you are guaranteed that the server who served you will be the only person to receive that tip.
Hi Jon,
I really appreciate all your videos and I always learn something. Tipflation is a real problem for people.
Thank you for your presentation.
Peter
Don't blame the employees, blame the bosses. And you shouldn't have to tip counter help and owner operators, unless the product if FANTASTIC.
Literally just returned from NY and a Southwest worker who checked bags in at the kiosk outside asked for a tip for handling our bags...i had to ask him 3 times to understand what he had asked because this was a first ever for me. Im 100% sure handling our bags is his job to begin with.
You DO check curbside check-in but not inside check in.
The sky cap baggage handlers have been tipped for decades. That is not new or unreasonable whatsoever. If you don’t want to tip at sky cap, go inside and wait in line.
@@RenataKleinRK Non-Americans wouldn't get this as it's not something they will ever have seen before (unless regularly in the states) even if it has been in place for decades. Why not just put a sign up with a fee "e.g. $5 per bag, or whatever the expected charge is" rather than expect people to be psychic. The entitled guys who get pissy when they don't get tipped to their expectations are really annoying, why not be clear up front with people on what the "charge" is up front rather than confusing everyone and creating bad feeling.
I have visited America 3 times and unfortunately due to this crazy system I won't be returning, it doubles if not trebles the cost of your holiday. I am curious do you tip at the grocery store too?
😅😅😅😅😅😅
I went to a Turkish restaurant in the DFW area. I asked the person who was waiting tables if they even get to keep the tip for themselves. He responded “I’m a student and I’m working under the table..I don’t get any tips”
Great video. Not to mention that sometimes (more and more lately), suggested tips are calculated with added taxes. Tipping is the "tip of the iceberg" of the American scheme to fleece customers with charges and rip-offs: "add ons", service fees, gratuities, sales taxes and compulsory fees (hotel resort fees, anyone?).The idea is to always make people think that things are cheaper than what they actually are.
thing is if they continue to do this and it gets worse, tourists are going to stop going there.
I HATE tip culture. I'm a native New Yorker. I am not against tipping for excellent above-and-beyond service, and I absolutely DO when it happens. But I strongly believe that "tips" should never ever be mandatory, or essentially mandatory in practice, like they used to be on delivery apps, where they acted more like a bid for service.
A while back, before I realized the "delivery fee" did not actually go to the delivery person, I didn't ever leave tips. Not out of malice (toward either the delivery person OR the tipping culture) just because I didn't know they didn't see any of the fee I was paying already -- which is its own issue. But the thing is, when I did that, about half the time, since tips were up-front, often times, my order would just never get delivered. It would just be cancelled by the restaurant "because no delivery person could pick up the order". Or it'd be picked up but just never brought to me The issue here is that "tips" were not ACTING as tips. A tip is supposed to be, as I was taught growing up here in NYC, "a little extra thank you for a job well done". In no way is "tipping before checkout" or "tipping before service rendered at all" ever ACTUALLY a tip. It's a bid, or a fee. Not a tip. I DESPISE giving "tips" like that. Not because I don't want to pay what the service is worth -- I'm happy to pay a "fee" that makes sense. But I will never give a "tip" that isn't for a service well done. So yeah that means I will never tip at those kiosks where I didn't get any actual extra "service" beyond the literal job description of the person working the register, and the item I'm buying. Now it's different if I maybe asked for a recommendation and they explain the menu items to me and go out of their way to help. THAT is tip worthy. But if I know what they want, they pull it off the shelf and hand it to me, what's tip worthy there? I do understand that there's wage issues, but the thing is, that's never the customer's fault. That's a problem they need to take up with their employer and lawmakers. With the rising cost of food and rent, most little people can't even afford to get by, so it's not like pitting the two little guys (customer and worker) against each other even solves anything.
So like, I'll happily tip in a full service restaurant where the servers are friendly and helpful, environment is good, etc., but I'm not tipping at some self checkout kiosk where the only thing someone did was hand me a pastry off the shelf and ring up my order. When I get an uber or whatever, I'll tip if I was running late or if something happened. I tipped $8 on a $12 ride (just a few blocks) when I broke my ankle and the driver helped me get off the sidewalk and into the car, and then out of the car into my apartment building (where the doorman took over helping me). At that point, I actually had just lost my job, AND just paid a huge dental bill (I fell on my way leaving the dentist). I didn't really have the money to spare, but I did it anyway because it was deserved, since the driver did go above and beyond. I have no issue ever doing that when it's deserved. I wish I could have tipped more in that instance, but I needed money to pay to see a doctor too. But really, I just hate the "you MUST tip for EVERYTHING" sentiment these days. It ruins the intent of what a tip SHOULD be for. For the restaurant staff who are so friendly and explain their menu items to you and check in on you to make sure everything is okay. For the drivers who go above and beyond to help out an injured passenger in need. For a delivery person who takes extra care to not spill your drinks that most people would spill even if they're careful.
I'm happy to pay any workers a fee for their services. I'm not happy to call it a tip if it's a requirement. I'm not happy to tip for anything that isn't a service already well rendered. No tipping in advance, and no tipping at self-service kiosks. And especially no tipping for the rude delivery people who literally drop your food on the floor in front of your face, because you didn't "tip enough". This happened to me because he wanted a $9 tip (on a $15 meal that he brought 1 mile) "like the other guy before me gave". (He showed me his phone and tip history when he asked for it.) Frankly, if you're gonna be rude to my face about it, and then literally drop my food on the floor instead of handing it to me or setting it down like a normal human being, you don't deserve a tip.
Just got back from Europe, I feel really good to have great food and slower services (which I really don't like the fact in New York, sometimes servers tell you how much time you have to eat at the restaurant.) The tipping in Europe is totally up to the customers because a lot of places don't require you to tip. From a non-American's point of view, please pay the workers fair wages. At this point, anybody can open a restaurant since the owners expect customers to pay their workers..... which is absurd...
Hi John, we are currently in NY from the UK, we have found the double tipping and options, also found that the hotels are taking advantage with hidden charges in a larger, some hotels charge tourist fees, resort fees and incidental fees, these vary a lot, this is our first ever trip to New York and its an eye opener regards the tips. we visited a place the other day that had a employees health tax attached to the bill, hope this helps.
It used to be possible to find NYC hotels that do not charge a resort fee. I don't know if that is still even a thing post-pandemic, but I shall be trying my hardest in preparation for next year's visit.
Another well done, informative video. 👏
Glad you enjoyed it
when i was in london and paris this past summer, i asked the wait staff about tipping...they told me that when you see a service charge on the bill than the owners have the discretion to pass that along to the waiter/waitress...they were pretty honest saying that most of the time they do..but sometimes, depending on the manager, they don't...however they all said, both in england and in france, that if you leave a euro or more on the table, that it is always appreciated...one waiter in Paris said that if you tip more than 5 euros on a bill around 30-50 euros, that is more than enough and usually, if you go back again, they will treat you like a king or queen...honestly, i found the service in both countries were excellent as if they were working for tips....great video...thank you
Plus the new trend, you get an extra fee (3% to 5%) for using a credit card. All this tipping and fees on top of fees is out of control.
Pay in cash
Funny you mention the rooftop bar, I went to one recently and when I got the bill, the gratuity was already added. Another (non rooftop) bar, same thing happened. Both were less than what I would have given.
It’s the hight of rudeness to assume a tip at all. Let alone assume a certain amount. I would at the very least have the automated gratuity removed before I paid as it can’t be enforced. Then I’d add on my own if I wanted to. Which based on the arrogance of the bill I just got, would be 0%.
I’m from Scotland and visit the U.S at least once a year for the last 20 yrs and have noticed a big change over the years. I have no issues tipping for services received like I do in my country, but come on U.S there are so many hidden costs and tipping the tip almost. A $5 drink can cost 15-20$ by the time you total everything up I’ve now started holding back on tips especially self service ones and feeling less and less guilty about it.
2points - firstly the practice is bullying and intimidating and secondly US tourists are ruining it in Europe as Americans tip as though they are at home and the locals are now expecting it from all tourists
No reason to feel pressure. Select no and move on. The key to a tip is an actual “server” if there is one that has to provide a service. A cashier placing your order and taking your money isn’t a service. A cook or even a barista making the coffee isnt a “service” it’s a requirement for the business to carry on.
I just moved to NYC from the UK, and in the UK we would certainly tip for eating out or maybe at a cocktail bar etc for good service as appreciation. Although finding it quite over the top here when its simply for a quick filter coffee or something like that. Seems like the onus is on the customer to subsidise the salary of the workers rather than the company paying their staff a fair wage and then getting a tip as appreciation for great service. I will say though, service has been amazing from what Ive noticed here. So I appreciate it alot of cases its not the servers fault, its bit of a rock and a hard place situation.
That's actually a point I didn't bring up on the video. B.c of the tipping cutlure, do you think the service in NYC is better?
I would lean towards yes being honest, any restaurant or bar i've been to so far the service has been really good to be fair. Although I would almost feel more comfortable knowing they were being paid a decent living wage and earning a little more on top of that with tips for that great service, than almost having too, if that makes any sense. Loving the videos by the way, as a newbie to the city they have been very helpful :) @@HereBeBarr
I have no problem tapping no tip while the cashier is looking (I only tip at fast food if I sit at a table). The problem is now I'm noticing the "no tip" option isn't blantely there, you have to go into custom and hit $0. I'm so lazy most of the time I just tip the few bucks...but I think I'm going to stop because the option SHOULD be there.
Yeah, it’s the principle
As an impartial judge I've come to this conclusion: USA is to keep the TIP-jar culture BUT only to give late-comers a possibility to get served BEFORE the persons waiting in line. The late-comer will place the TIP / BID. The other persons can then decide if THEY will bid higher than the late-comer and place their TIP. The person with the highest TIP / BID gets served first. The late-comers BID will be kept by the seller to ensure he isn't just POP-bidding to inflate the price. After all that is what he was willing to pay and he'll get served after the persons with higher bids.
It's a very informative video Jon !
I'm a rideshare driver in the Chicago market. Only 1 in 10 riders actually tip these days. That's on top of uber taking more of our fare over the past year. So it's absurd that these other industries that do less service for a customer get to ask for tips.
Those other industries are why people stopped tipping you. If everyone needs a tip, then nobody needs a tip. They see you as another person who is already getting paid and doesn't need to be paid extra by the customer in addition to your employer. When the ride already costs $20, and the customer has no idea that you're only getting $8 of that, they think "You're already getting at least $15, why do you need me to pay extra?"
1 in 10? That’s BS
I can’t imagine not tipping a driver. That’s disgraceful.
I do it all the time. And my taxi fares in Bangkok are only 30% of the ripoff NYC taxis.@@undertheivy299
In the late 80s and early 90s I worked in a salon part-time to help pay my university costs. Back then, the attitude on tipping was for exceptional service or depending on where the client came from, no tip was expected at all. The attitude that I had then was regardless of tip or not, each repeat client was still treated professionally and given the best service possible. And back in those days, my minimum wage was $2.75 hour! The tipping that you are describing presently there in New York is starting to show here in Toronto as well. With having once worked in an environment where tipping was an option, I only tip if someone actually provides me a good service and where there has been some effort by the person. The self-serve yogurt you showed, no way in the world would I tip for that when all the work is being done by the customer. I remember traveling once in Fort Lauderdale and ordering a glass of wine at a bar. It took all of seven seconds for him to pour the glass to some preset measure. I left behind two dollars and he made a little snide comment. I don't take snide comments well and told him that perhaps if he stomped the grapes himself then bottled the wine before lugging it by hand to the bar, perhaps then I would consider a higher amount. Even the Barista that you showed invested more time preparing your drink than what the bartender did yet the bartender felt entitled to more. Nice to see a video on this topic:)
A trip to the USA is expensive enough nowadays without a stupid tip added to everything. One of the many reasons I dont think I'll be returning to the USA anytime soon. Everytime a friend returns from a USA holiday the first thing they talk about is the rip off prices of everything.
When you say it is okay for a certain amount of tipping, you've essentially agreed to any amount of tipping, as there is no strict regulation or norm for the amount.
I don't think the tipping habit deserves to be called a 'culture.' It is much more like a bad habit or a scam. If you want a reasonable solution for this tipping madness, look to Asian countries.
In Asian countries that don't have a tipping culture, they have regulations to limit upfront prices as one bill that has to include everything, so sellers can't add any bogus fees later, such as tips. This way, employees don't have to rely on tips, and customers can receive services equally.
Imagine tipping in a self-service shop
The one that annoys me is the ordering for take out that I’m picking up and they prompt for a tip. If I order for delivery, I always tip the delivery person about 10 to 15%. And now you have many restaurants adding 4% for use of credit card payment . We’re going backwards with technology by encouraging cash payments.
Many places are going cashless now, on top of it. Almost every place that use the infamous Stripe flip-screen POS systems with the pre-populated tip selections, don’t accept cash.
In NY in the men's bathrooms of some bars and restaurants, there is a guy dressed in a suit next to the sink turning the tap on and off, of course he expects a tip... I don't need that service, it makes me feel uncomfortable
Tipping has got out of control since we went cashless. I visit the city regularly and have noticed charges added after the fact on my statements. That's just stealing. Getting downright unpleasant now.
Great video! So if I'm at a restaurant and receive good service I will tip 20%. Anything below good will get 15% or a fews times zero if I feel the service was unacceptable. Now plaecs like Panera or Jersey Mike's I leave nothing. I live in Northern NJ and the minimum wage is almost $15/hr.
As a European travelling to the US several times a year, I’ve seen how things have changed so radically before and after the pandemic. I’m sorry, but I only tip in restaurants. Starbucks and that kind of places? I’m sorry, but I don’t tip, even if I have have press the “no tip” option in a 32” screen =)
I am sick and tired of it and stopped going out all together and when I do no more tip
The at-register demand for a tip before even receiving the service is an absurdity. You could give a 25-percent tip only to receive lousy service or product.
I've never understood people feeling guilted into tipping at non-service places. Maybe it's because I used to bartend, but I'm very aware that most of these places are just using point of service applications that automatically ask for tips no matter what the transaction is. If you're not at a restaurant or bar or getting delivery, just don't leave a tip if you don't want to. It's not some big conspiracy like people make it out to be. It's literally just the third party pay systems these companies use now. Tip 20% minimum at restaurants and bars and don't tip at retail places. It's really that simple
I am familiar with those payment devices and the business owners can customize them with their preferred options and can skip the entire tips section if they wanted to.
In Europe is uncomplicated.
Employers pais fair wages and the price is what you see. Included all taxes and there is no tipping. Makes life easier
Minimum wage in nyc is higher than uk so stop pretending we treat people better here
@@Yourballix well, UK is a weird one. Not sure if it’s still considet itself a part of Europe anymore 😋
@@mann40pluss it didn’t leave Europe
One thing that was not mentioned is that many places are now doing the calculations over the total after tax, making an 18% tip more of a 21%. The one question I also have not found an answer to is how do you deal with a bill that is 60% drinks 40% food? Tipping 20% over a bottle of wine that you paid 7x it's price and requires no service does not sound right. I've only found one place in Astoria that actually brings a bill for alcohol and a bill for food.
Begging everywhere! Companies expect consumers to supplement pay through tipping when they should be paying better wages up front. Panhandling at its best!! Tipping is 100% out of hand!!!
We just spent 5 days in NY - our first visit there. I thought topping would be the most stressful thing but the hardest thing to cope with was the constant smell of pot. Id love to see a video on this. Is it a new thing and what is the view on it from the locals. It was bad enough for us to not want to return unfortunately
😂
Imagine being triggered by the smell of pot, omg. I could think of at least 30 other things that are bad about NY and really matter.
It's getting strange in England now. For context I live in the city centre of Manchester, UK but I have noticed more and more places automatically adding a tip (service charge they call it here) and it has crept up to 13.5% in a lot of places. Really frustrates me because I like to give a tip that I want to not find myself giving an automatic tip. Especially when minimum wage here is about $13 in USD. Nobody wants to be that person who asks for it to be taken off the bill either.
As a Brit I have no qualms in asking for the tip to be taken off the bill. Tipping a percentage is mental. If you buy a £20 bottle of wine vs a £60 bottle of wine a 10% tip would yield a 4 quid difference, yet the effort made by the serving staff is no different.
Effectively because you can afford more expensive items they're saying they want a cut. Why?
I've no issue leaving a fiver, but percentage tips piss me off.
Unless it’s highlighted in advance I have been known to ask for it to be removed and leave the standard English tip of a bit of change.
It's starting to creep into Australia as well with places that have the POS systems which can display an auto tip amount (similar to the one shown at 0:33). We don't tip as a general rule here as minimum wages are high. But always happy to tip for great service. I did self-serve checkout at a store recently with zero staff interaction and the POS suggested a tip!! Surely that should be a discount button LOL.
An unskilled couple, on the 'living wage', are bringing in about £44000 a year. I'll tip, at 10%, for table-service, taxi-drivers and the barber - but that's it!
Recharging my Starbucks and the terminal asks me for a tip up to 20%. What madness.
Being a barista is a skill - but that's why you're buying the coffee! Them being a good barista means you choose their cafe and keep returning. It's crazy to pay extra above the price for everything.