Building an Observability Mindset at Skyscanner | Daniel Gomez Blanco

Achieving effective observability at scale is challenging, especially when balancing cost and operational efficiency with the change in culture needed to ensure engineers reap the benefits of new tools and technologies.
In this talk, Dan shares some of his experiences leading an observability transformation at Skyscanner, from custom solutions to telemetry standards and from a root cause analysis based on intuition and past experience to one based on context and evidence.
A Bit About Daniel Gomez Blanco
Daniel is the Observability lead at Skyscanner, a member of the OpenTelemetry Governance Committee, and the author of "Practical OpenTelemetry: Adopting Open Observability Standards Across Your Organization." Throughout his career, his primary focus has been reducing the cognitive load required to operate systems at scale. At Skyscanner, he guides hundreds of engineers towards adopting observability best practices over hundreds of services that provide a reliable experience to millions of users each month.
⏱️⏱️VIDEO CHAPTERS⏱️⏱️
00:00 The fundamentals of observability
02:08 A bit about Dan and his work
03:17 OpenTelemetry signals in context
09:17 Maximizing return-on-investment
14:20 Communicating value
20:25 Facilitating adoption
26:19 Key Takeaways
28:18 Q&A | How to define and set up SLOs & SLAs
31:19 Q&A | Tail sampling best practices
33:52 Q&A | How to handle technical/organizational silos when implementing observability
35:16 Q&A | How effectively work with metric views in OpenTelemtry
43:38 Q&A | Standardizing semantic conventions with OpenTelemtry
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Join the Meetup:
www.meetup.com/observability_...
Join the Slack Community:
join.slack.com/t/observabilit...
Linkedin:
/ observability-engineering
Connect with Dan:
/ danielgblanco86
#observability #devops #opentelemetry

[@DivineSoB]

Thank you for uploading this; been working on trying to get OTel set up at my org and this is a big help.

[@ObservabilityEngineering]

Awesome! You're welcome :D I'm glad it helped!