10 Tips for Getting Better Tech Support

In this video, I'll be sharing ten practical tips that will get you the tech help you need as quickly and smoothly as possible.
Whether you're a business owner, an employee, or a home user, you'll find something you can use right away. Let's get started!
CHAPTERS
00:00 - Introduction
00:28 - 1. Clearly Define the Problem
00:58 - 2. Avoid Technical Jargon
01:47 - 3. Provide Relevant Information
02:02 - 4. Replicate the Problem
02:21 - 5. Don’t Wait Too Long to Get Help
02:47 - 6. Mention Any Recent Changes
03:04 - 7. Provide Access to the Device
03:19 - 8. Be Responsive
03:32 - 9. Follow Instructions
03:42 - 10. Provide Feedback
GOT A QUESTION?
Do you have a tech question? Just shout “Hey Ivan” in the comments.
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Thanks for stopping by!
~Ivan
#technologysupport #techsupport #tips
Channel Art by Len Peralta - www.lenperalta.com

[@MuaadElSharif]

I worked as a Level 2 support. This is so true and on point as usual! Thank you!

[@HeyIvan]

Thanks, Muaad!