NEW VAN SHAKEDOWN || It Nearly Didn't Happen

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  • Опубліковано 22 вер 2022
  • New van shakedown.
    Bit of a bumpy start but we think we're ironing out most of the bugs!
    Cheers!
    Cam, Tiff, Chloe and Brodie,
    wildtouring1@gmail.com
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КОМЕНТАРІ • 244

  • @fourbysolo
    @fourbysolo Рік тому +29

    I don't understand how it has become acceptable that there's the likely chance that a new caravan will have warranty issues. If I performed like this when I was working, I would have been sacked. The QC at these places has got to improve. Thanks for the video and sharing how it has been for you.

    • @SUPERTRUCKER166
      @SUPERTRUCKER166 Рік тому +3

      The moment the van is paid for that’s when the service ends, there is little to no recourse as they have long wait times and queues so they just move on to the next customer

    • @graememellor8319
      @graememellor8319 Рік тому +3

      Agree with your sentiments, but, most suppliers are having quality control issues, they are getting smashed with so many extra orders and just don't have the workers so are struggling to cope with demand, hence the wait times and constant problems..
      Jayco recently said they have over 28% higher order loading and have been 5 - 8% down on staffing plus, the newer employees do not have the experience to keep the quality of workmanship up to scratch.

    • @grahamslaughter3628
      @grahamslaughter3628 Рік тому +4

      @@graememellor8319 It's been a difficult time but I don't believe it's a reasonable excuse. We live inland and had to make three 800 km round trips just to get the washing machine properly secured to the floor plus issues with ill fitting draws and cupboards.

    • @WildTouring
      @WildTouring  Рік тому +3

      Yeah it’s definitely a sellers market!

  • @jeffreygilchrist1330
    @jeffreygilchrist1330 Рік тому +20

    Don’t be concerned about making the content Hollywood production ,for my wife and I it’s about seeing your family out and about enjoying what’s on offer in Australia the ups and downs in life on the road travelling,I think it’s shocking that they hand over a van costing a bomb without checking everything aspect before doing so it’s as much the dealers fault as the builder but the dealer gets paid to flog the van and ensure everything is working we had the same experience and sorry dose not cut it ,anyway loved the content cheers to you all ,my wife and I are getting old now still love getting away in our hybrid but much easier watching your show xx

    • @WildTouring
      @WildTouring  Рік тому +1

      Thanks appreciate the kind words 😊 I’m sure we’ll get everything sorted 🤞

    • @lucaswatt7213
      @lucaswatt7213 Рік тому +1

      Spot on Jeff, I enjoy this channel for the rawness of it. Kept it up cam and Tiff doing a great job!

    • @justinschulz6447
      @justinschulz6447 Рік тому

      Couldn’t agree more the grounded content is the best bit!

  • @timbishop1311
    @timbishop1311 Рік тому +4

    Thank you Cam family for taking the time to share family life & adventures with us all.

  • @penelopemcnulty2035
    @penelopemcnulty2035 Рік тому +3

    So nice to see Tiff back camping with the kids (who are so gorgeous). We have an entirely Australian built Rhinomax Renegade and have been very impressed by the build quality. Only issues have been third party items (induction hot plate and alloy wheel) which were quickly replaced under warranty. We love that so much thought has been put into build and design. Hope everything gets sorted in your Willow!

    • @WildTouring
      @WildTouring  Рік тому

      Thanks! Glad to hear you’ve had no dramas with your van 😊

  • @grahamslaughter3628
    @grahamslaughter3628 Рік тому

    Thank you for sharing precious family time. Sorry for the problems with the plumbing etc. Unfortunately, as you mentioned, problems with new vans are all too common. Hope you can get any issues sorted out and make great memories in the future.

  • @lhumpy190
    @lhumpy190 Рік тому +3

    I love that..."there's hair all over that Tiff". You two are so cute. So normal. Really enjoy watching you guys camp. I don't need action, these videos are awesome.

  • @Craig_O
    @Craig_O Рік тому +2

    Love the channel guys, honest and open about everything you've gone through👍
    Safe and enjoyable touring to you and the family 🍻

  • @lukealexander392
    @lukealexander392 Рік тому +1

    Great to see the whole family back together again camping ❤️

  • @alvinknipe9987
    @alvinknipe9987 Рік тому

    Hi guy's great to see you out and about as a family,all the issues with your van are pretty much par for the course with a new van as long as the maker fixes it up I think you will really enjoy it happy travels

  • @christinatowns4703
    @christinatowns4703 Рік тому

    Thoroughly enjoyed the video. Great to see the family travelling together again. We didn’t have any issues with our Retreat Hamilton when new. Nine years old now and just starting to replace a few things now!

    • @WildTouring
      @WildTouring  Рік тому +1

      Thanks 🙂 Sounds like you’ve had a good run from it!

  • @PeterN911
    @PeterN911 Рік тому

    So good to see you and the family enjoying the new van. Great video as always!

  • @thememeup1370
    @thememeup1370 Рік тому +2

    Had to watch this one twice because we were too distracted by the cuteness of Chloe and Brodie! Absolutely gorgeous. Disappointed for you guys on the warranty issues but love your raw honesty about the van hiccups and the emotion that creates. As we await our own van build (early 2023) your shakedown trip prepares us for the potential issues we will be on the look out for. So looking forward to your trip north!

    • @WildTouring
      @WildTouring  Рік тому

      Cheers mate. All the best with your new van!

  • @ChristianJamesK
    @ChristianJamesK Рік тому +1

    Watching moments of real life is a part of what makes your videos awesome. Love the travels, reviews and your calm ability to get stuff done. Keep doing what you do. Kudos to the whole family, and Percy

    • @WildTouring
      @WildTouring  Рік тому

      Cheers Christian, appreciate the kind words mate

  • @dennisriley3067
    @dennisriley3067 Рік тому

    Good job Good to see you back with the family 🤠👍

  • @lynschostakowski8819
    @lynschostakowski8819 Рік тому

    What a great video. Brodie is so cute and had fun watching him. A family in a caravan loved watching it. Shame about all the issues.

  • @naomigatter8418
    @naomigatter8418 Рік тому

    Cam and Tiff, love seeing the whole fam…..can’t wait to see the up north off grid vids next!🎉

  • @dougneville9097
    @dougneville9097 Рік тому

    Thanks Cam,tiff,Chloe,Brodie for a top vid on the reality on a new van.The nort trip will test everything else.
    Thanks.👍🏾

  • @nestormiguelmartinezsoto8113
    @nestormiguelmartinezsoto8113 Рік тому +2

    Hi guys!
    Congratulations on the new motorhome! It is spectacular! And congratulations on the beautiful family you have!
    Brody's first camping experience was excellent! I always watch the videos, hopefully one day I can go to Australia to meet you.
    Greetings from Paraguay!

  • @joelsabine9519
    @joelsabine9519 Рік тому +1

    Having issues like that when you've spent so much really can take the shine off... we had a similar experience with our new camper trailer, even the brakes only worked on one side.
    You can get red locking clips for the John Guest plumbing fittings your van has that stop the fittings coming loose in transit. They're a couple of dollars and save so much pain, we had massive issues before we fitted them and none since.

  • @dawayneduffy3509
    @dawayneduffy3509 Рік тому

    Hi 😊
    It's great to see all the family out & about together 💚.
    That place your staying at is totally awesome 👍😜.
    So sorry to hear you had problems 😞 I hope you get it all sorted.
    But in saying that it looks sweat.

    • @WildTouring
      @WildTouring  Рік тому

      Thanks mate, yeah it was a great spot!

  • @furtherupthetrack7583
    @furtherupthetrack7583 Рік тому +1

    Cam, Tiff, Chloe, Brodie & Percy thanks for the shakedown video 👍👍👍

  • @Westwayescapes
    @Westwayescapes Рік тому

    Enjoy your trip guys and the new van.

  • @Phil_McAvity
    @Phil_McAvity Рік тому

    That sucks nuts about the water. Great property you were staying on, relatively cheap too.

  • @searching4adventure
    @searching4adventure Рік тому

    Good little EP guys. You all look happy. A van makes camping so much easier with the family. Cheers.

  • @paulgeorge7158
    @paulgeorge7158 Рік тому +1

    Awesome clip guys , beautiful van but it’s shit that there is no quality control anymore , doesn’t matter what you buy👍👌

  • @michelleevdjenic3828
    @michelleevdjenic3828 Рік тому +1

    Keeping it real as always guys . So great to see you out & camping . Chloe was very entertaining as usual 😂 so cute . Brodie is adorable ❤
    Looking forward to you heading north ! Thanks for sharing 🙌

  • @kathmorris3979
    @kathmorris3979 Рік тому

    Love your videos.
    Beautiful family.
    Thanks for sharing.

  • @snoordman4831
    @snoordman4831 Рік тому +1

    Nice video guys! Lovely family you have there.. safe travels 🤙🏼

  • @ladysusanjane2682
    @ladysusanjane2682 Рік тому +2

    OMG I could totally bore you with all of our warranty issues. Back to dealer 6 times in 12mths and used van 6 times.🤦🏼‍♀️ incredibly disappointing and very very annoying. Hot water system broke down just recently so add that to new awning, realignment of cupboards, fixing fly screens, new drop down table cos original very crooked, re-silicone bathroom area, re-plumbing as water tanks not working….leaking pipes everywhere. Holy hell. I want to get another van but this one has now been fixed I’m not sure I’ve got the energy to do it all again with a new van. I hear your pain and everyone else’s too😫
    Besides all that… it’s great seeing you back travelling again! Chloe is a sweetheart ❤

    • @WildTouring
      @WildTouring  Рік тому +1

      Oh gosh that’s terrible, I feel for you! Totally get where you’re coming from, I would be hesitant to buy another van now you’ve made so many repairs! Just reading the comments on this video, the issues are so widespread across so many brands 😔

    • @ladysusanjane2682
      @ladysusanjane2682 Рік тому

      Yes it’s a shocker isn’t it

  • @deanissit
    @deanissit Рік тому

    What a good first trip you will sort problems out .

  • @helen6504
    @helen6504 Рік тому

    Love your videos, great to see you back camping as a family!

  • @detlyn
    @detlyn Рік тому +1

    Enjoyed the video. Always interesting, realistic and informative even with a full family and dog 👍

  • @robertarmbruster5650
    @robertarmbruster5650 Рік тому

    Thanks for sharing another really good video. We see it time and time again the caravan manufacturers have no QA systems, even the ones that claim they do are bloody hopeless. Bad news travels fast, it was good though you pointed out the good bits. We are getting a compressor fridge and I'm now a little concerned about battery capacity when off grid. I think the 24VDC system is a good idea. I need to go back and watch your power system vid again to see how they are stepping it down for 12VDC systems in the van, V=IR and that won't change but exactly how they do it may.

  • @grahamwhittaker8844
    @grahamwhittaker8844 Рік тому +7

    Don’t let the small things stress ya out to much, it’s disappointing but par for course. I couldn’t care less about the family noise while ya making a clip, it’s the fact that your a family man that makes me want to come with you on your adventures, it brings back great memories of the good and not so great times that make up a life. Stay strong 👁👁🙃🙃🐕‍🦺👍🍺❤️🇦🇺

    • @jeffdownunder4116
      @jeffdownunder4116 Рік тому +1

      I wouldn’t call that amount of water leaking “a small thing” as it has the potential for further issues down the track and for me if the company can miss something as big as that what else have they missed. It’s obvious the water system was not tested.

    • @grahamwhittaker8844
      @grahamwhittaker8844 Рік тому

      @@jeffdownunder4116 I didn’t mean to sound like I’m letting the manufacturer’s off for such shoddy work, it’s completely unacceptable. I just meant it’s no point getting Tif in a state over ,it’ll all work out, now you have noticed 👍🍺❤️🇦🇺. Don’t think it’s just this mob either,this kind of workmanship is in epidemic proportions. 👁👁👹🦇💩🤪💩💩

    • @WildTouring
      @WildTouring  Рік тому +1

      Thanks mate, appreciate the support. Yeah we’ll get it all sorted and have been out enjoying family time in the van in the meantime 🙂

  • @stephensmith5317
    @stephensmith5317 Рік тому

    love the new van and the preston farm looks awesome. I lived in Bunbury /Australind. such a beautiful area. so the old Keto diet, i hope you can still drink lots of beer lol. keep up the awesome videos, love yuz all. Steve n Christine

  • @fosterkennel649
    @fosterkennel649 Рік тому

    Nice job kids. Beautiful family and remember a family who travels together sticks together blessings to you all to you all coming at you from Southern Oregon

  • @suephillips4606
    @suephillips4606 Рік тому

    I love the way you are down to earth and real. I like to hear the truth (good, bad & the ugly). Enjoy your family travels.

  • @dotharbour4514
    @dotharbour4514 Рік тому

    Love your posts. Particularly love Brody
    Re water gauge. Topargee easyish to install. Shows each litre going out
    When refill tanks, defaults to your initial setting (can alter)

    • @WildTouring
      @WildTouring  Рік тому +1

      Thanks mate since filming this I fitted the Topargee and it’s 👌👌👌

  • @brentmcd12
    @brentmcd12 Рік тому

    oh wow! congrats on getting ur new van ! 🛻📹😎🤙

  • @jamescullis
    @jamescullis Рік тому +3

    Tiff, leaving the grill door open is normal 👍

  • @healthymouth3830
    @healthymouth3830 Рік тому

    It's sad that a brand new van has so many issues, I also would be upset and disappointed. Thanks for the awesome video ☺️

  • @henrydipaolo4517
    @henrydipaolo4517 Рік тому +1

    Thank you for taking us along with your family on your shake down trip. Given the events of the day before I thought your reporting was incredibly measured and diplomatic 👋 I'm looking forward to your next trip north up the coast. Have you looked into Starlink for your off grid internet?

    • @WildTouring
      @WildTouring  Рік тому

      Cheers Henry!
      Yeah absolutely considering Starlink, just weighing up when to pull the trigger on it!

  • @neilzantuck197
    @neilzantuck197 Рік тому

    Cam, great video, good to see you guys settling in like real people,

  • @offcampnandy7727
    @offcampnandy7727 Рік тому

    G'day guys , great to see the clan back out n about 👍👍👍cheers for sharing the content, pitty that Quality Control was asleep at the wheel when signing off on your van 😴😴😴
    Cheers Andy

  • @robmay4525
    @robmay4525 Рік тому

    Hi guys your not alone with faults on a Caravan, we have had ours for only 4 months and there has been a quiet a few silly problems. and the rest of the caravan family suffer the same, And it doesn't matter how much you pay for it. Oh on your water lines I believe there should be an internal sleeve that goes inside the tubing. have only just found out that and are about to check our Van. But going by the little Lady face after a day or so of worry, its good to get away in your new Van. Good Luck on the next journey with the whole family in tow. Cheers..

  • @neilocoop
    @neilocoop Рік тому

    The most honest family videos around. Keep up the good work. And it’s par for the course that vans have problems. Ours was 100k and our electrics didn’t work on our first trip to Hyden 🤦‍♂️

    • @WildTouring
      @WildTouring  Рік тому

      Cheers guys, it’s so frustrating hey!

  • @grjh58
    @grjh58 Рік тому

    Great video, just a great family of4 in their new caravan, down to earth and honest which is so refreshing against most of the other similar channels. Look forward, the issues will be fixed and then be in the past, great the dealer is being supportive and doing the right thing Look forward to your future travels 👍

    • @WildTouring
      @WildTouring  Рік тому

      Thanks mate. Totally agree with you- we’re frustrated. But we’ll get it sorted and enjoy our time in it together!

  • @chrisp3044
    @chrisp3044 Рік тому +2

    watching your reviews of the Willow BOABs has put a stroke through Willow as an option for our new van. the quality control for a new product is totally unacceptable...thanks for the honest feedback !

    • @WildTouring
      @WildTouring  Рік тому +1

      No worries Chris. We’ve had a lot of feedback from owners of many brands (including many I thought were premium end) that have similar issues. So I honestly don’t know what I’d do if I was in the market again.. vans are so expensive at the moment, and I don’t think they’re good value for money.

  • @thirdtimeround-chromenomads

    Looking forward to your Diesel Heater video, as our new van is due in a couple of weeks. We weren't going to pay the 'stealer' to supply and install a heater.

  • @That_is_for_me_to_know
    @That_is_for_me_to_know Рік тому

    Beautiful place, pity I didn’t know about it while living in the Mandurah area.
    I believe running the appliances from 12v is more efficient than running them on 230v via the inverter, eg Fridge, chargers, laptop.

  • @paulnjosie
    @paulnjosie Рік тому

    The Kegland fill o meter will work for your water monitoring going into the tank.

  • @anthonysoutter5989
    @anthonysoutter5989 Рік тому

    Hey guys great comment good luck going to dealer , when you contact them they will say booked out until 3-4 mths hey no prioritising warranty work . Love the content

  • @petermercer5968
    @petermercer5968 Рік тому +2

    Star link internet is what you need.
    Nice to see the family together
    Shame about the caravan.
    It's a lot of money to spend only to take it back and book it in, this takes time away from travel.

    • @WildTouring
      @WildTouring  Рік тому

      Yeah I think we’ll eventually get starlink just don’t really need it until we are travelling longer term in the van.

  • @ianrichardson9200
    @ianrichardson9200 Рік тому

    Doing well you guys❤

  • @heinzmartin8266
    @heinzmartin8266 Рік тому

    Hey guys, great video, it was nice to watch the interaction with the kids and you guys.
    If things are this good all the time you might have to write a book on family skills!
    Cheers, your looking a bit thinner Cam or is it the light? Lol

  • @martytee4042
    @martytee4042 Рік тому

    Hi Cam nice to see you and fam. One suggestion before the trip just put a light outside at night and check all around for any penetration not sealed. Our Jayco needed a heap of sealant. No big issue as I figured we were paying about $10k less than another manufacturer. It certainly wasn't in the $ range of the Boab.

    • @WildTouring
      @WildTouring  Рік тому

      Thanks for the suggestion Marty, that’s a good idea mate. I’be got a couple of tubes of silicon in the car at the moment to attack gaps as I’m finding them!

  • @Cadz-On-Tour
    @Cadz-On-Tour Рік тому

    You guys look super comfortable in that Willow!

    • @WildTouring
      @WildTouring  Рік тому

      Yeah it’s super comfy inside for sure!

  • @4x4CampingandAdventures
    @4x4CampingandAdventures Рік тому

    new rig looks wicked mate! disappointing to see a new van has these issues though.

  • @mickp10
    @mickp10 Рік тому

    Happy to see you guys were able to get away in the new van. Disappointed to hear about the issues. Re grinding coffee in the manual coffee grinder, some people take the handle off and connect an electric drill to save arm power :) .

    • @WildTouring
      @WildTouring  Рік тому +1

      Cheers mate, haha yeah I’ve done that before too! But I don’t mind grinding the beans manually in the morning, it’s my holiday ritual now haha

  • @asweadventureaus4264
    @asweadventureaus4264 Рік тому

    Great episode, love all your eps but so good seeing Tiff and the kids again. Loved Chloe’s comment that it’s more important to be pretty than cosy 🤣🤣 how’s the keto diet going cam? I’ve been keto since Jan, lost 22kgs, I’m still going but do allow myself the odd carby meal here and there now. We are loving the new van too. 😊

    • @WildTouring
      @WildTouring  Рік тому

      Well done, that’s a really good result! I love my food and my beer, so it just helps me keep on top of my weight when things blow out haha!

  • @lukehutchinson6754
    @lukehutchinson6754 Рік тому

    Great spot and shakedown, I thought you might have given the A/C a run as a heater to check how it goes and the chew on battery power. Looking forward to the bigger trip and if any other gremlins are discovered. Cheers 🍻

    • @WildTouring
      @WildTouring  Рік тому +1

      Didn’t need any heating it was already too warm in the van 😂 have just been north and the AC has had a good workout. Battery system is working awesome 👍🏼

  • @jezzah93
    @jezzah93 Рік тому +1

    As others have said, don't stress about the family noises, as a father of 3 (boys) there's never a quiet enough moment for anything, let alone filming 🤣
    Can't wait to see your next few videos!

    • @WildTouring
      @WildTouring  Рік тому

      Thanks mate, got that right haha 🙂

  • @tonynixon5587
    @tonynixon5587 Рік тому

    Worth having a look at Starlink we have had it for over 12 months now we LOVE it it can be great for camping and at home its not cheap but it sure is worth every penny .
    LOVE YOU'RE VIDEO'S

    • @WildTouring
      @WildTouring  Рік тому

      Yeah starlink seems to be the way to go now!

  • @DavidBrown76
    @DavidBrown76 Рік тому

    Thanks for the update, would really like to see a diesel heater install. Which model did you get?

  • @mattsmith6824
    @mattsmith6824 Рік тому

    Hey guys long time watching first time commenting. I use a topargee water flow meter uses an app and can set the amount you start with and if installed before any outlets will count down anytime water is used. Have great travels. We are heading up north to nambung country music festival in late october.

  • @billramsey800
    @billramsey800 Рік тому

    Hey Cam your video with the family is one of the best to date. Sorry to hear of your disappointment but this is across the board and the RV industry needs a kick in the ars and you will make the van the quality it should be. 👍

  • @maxherbert6622
    @maxherbert6622 Рік тому

    14.07 Back away like a Ninja, the kids are asleep 🤣🤣

  • @francesclark363
    @francesclark363 Рік тому

    Omg kids have grown so much, loved the video.
    It's Blair that owns Lake Preston Lime, he took my grandchildren out to Bunbury, [they house and train the Japanese/chinese pilots, as an alternative to Jandakot] they also helped round up pigs. I love that place. Blair and Sue are lovely.
    Yurp even our elross had small issues, but that water leak was terrible.
    Looking forward to seeing more videos.

    • @WildTouring
      @WildTouring  Рік тому

      He’s a too bloke, reallly enjoyed having a good chat with him. Cheers Frances 👍🏼

  • @brucehirst649
    @brucehirst649 Рік тому

    Good vid thanks

  • @davidmoore7303
    @davidmoore7303 Рік тому

    Good one

  • @frankguernier2280
    @frankguernier2280 Рік тому

    What a nice video. Your children are beautiful
    Me being at the other end of the life span I really miss the times when young and of all the camping and travel adventures done as a family.
    I commend you for holding back on bad comments about your van problems. Let's see if the manufacturer does the right thing. You have paid big money and the van should be " fit for purpose". Maybe it will be a wake up call for Willow as people like myself will start to avoid them In new van purchases. Keep up the good work.

  • @artbail
    @artbail Рік тому

    Tiff, leave door open and if you look into the grill and just under the top below knobs there should be slide to pull out to stop the heat going on the control knobs.

    • @WildTouring
      @WildTouring  Рік тому

      Thanks! Had a look for the slide but doesn’t seem to be on our model.

  • @michaelcross5644
    @michaelcross5644 Рік тому

    Yep the water level monitoring is terrible. Very keen to see what you do with towel rails.

    • @WildTouring
      @WildTouring  Рік тому

      Sorted the water monitoring with a topargee monitor, works reallly well- will show it in a video coming up (as well as the towel hooks we’ve used).

  • @nzmarkb8713
    @nzmarkb8713 Рік тому

    Thanks for your honest review
    It is very disappointing that manufacturers feel it is acceptable to send such an expensive product out to door so un tested
    Sworf in your plumbing is just lack of PD QA and totally unacceptable
    I’m sure you’ll get it sorted and be totally enjoying it shortly (I sincerely hope so)
    👍👍

    • @WildTouring
      @WildTouring  Рік тому

      It is disappointing. Goes back to the dealer for warranty soon, fingers crossed we’ll have a decent van at the end of it all!

  • @field5556
    @field5556 Рік тому

    Tiff I hear you and totally understand your anger.Our new $56000 Mobi van purchased from Rockingham RV had so many issues. Including the wall covering coming off in the en-suite when it rained. It started with being able to see through the the fiberglass pod, gaps between the pod and van and having to have en-suited sites because the toilet did not work. It was so hard to deal with the dealer we finally sold the van on consignment and have purchased a secondhand Jaco. If you have problems Contact the ACCC they have been investigating the Caravan Industry due to these type of issues. We also contacted Consumer affairs and as a last resort we used a lawyer and funny thing the day the layers letter arrived the van sold.

    • @WildTouring
      @WildTouring  Рік тому

      That’s a shame 😔 hope the new van is much less troublesome for you! 🙂

  • @aaronwells3963
    @aaronwells3963 Рік тому

    Haha sounds like our Aussie at feeding time...god forbid you past brekky/dinner time by a minute...they let you know alright. Van looks the goods!

  • @3Fellowes
    @3Fellowes Рік тому

    the caravan game is like the housing game atm, it's in a bad spot! but at least you got the fam out of the house! p.s you need to look into starlink for you uploads! dear but fast!

  • @rodneysantos6775
    @rodneysantos6775 Рік тому

    Hi Cam, great video. Interested how the car handled the larger van

  • @Allaroundoz
    @Allaroundoz Рік тому

    Good to see the family back on the road, the kids have grown heaps!
    How shocking is it that we must resign ourselves that a 100K+ purchase will have issues AND you had to fix some yourself! Looks like someone forgot the quality control before the handover. I know that it's all covered by a warranty but it's not the point. Thanks for telling it like it is 👏🏻

    • @WildTouring
      @WildTouring  Рік тому +1

      Cheers mate, yeah from our experiences and what we are hearing from others, I don’t think you’re getting good value for money buying a caravan in this market.

  • @peterphillips4566
    @peterphillips4566 Рік тому

    Totally understand your disappointment having issues with a new van. Seem to be the norm these days. We’ve had an issue with a leak. In the roof from when we bought it a year ago….we can’t even get a repairer to look at the van. As soon as we mention it is a Warranty issue they don’t want to know. The dealership say we have to deal with the manufacturer and the manufacturer tell us it up to us to find a repairer that will deal directly with them. We ended up paying to have the roof resealed ourself otherwise if we get an early Wet like forecast we will have more damage to the ceiling and lights.

    • @WildTouring
      @WildTouring  Рік тому

      That’s really frustrating Peter. I’d have thought whoever you paid for the van (dealer) would be responsible for warranty work. And then it’s up to the dealer to cover the bill through manufacturer ect…
      Either way, it’s a headache you don’t need!

  • @brentanpartridge7524
    @brentanpartridge7524 Рік тому

    Good video

  • @kezandmuzadventures7359
    @kezandmuzadventures7359 Рік тому

    Hi guys, love your channel! A question on where you got the milk frother please?

  • @stevenicsadventures
    @stevenicsadventures Рік тому

    Great vid .. geez I have a couple of van stories for you . The brand and the service 🤦‍♂️..

  • @jeffdownunder4116
    @jeffdownunder4116 Рік тому

    I do hope you contact the factory management with your complete list of your issues. I have just looked at their website and can see how you would have had confidence in them being 100% Australia. They really do need to up their game on the QC side though as their is no excuse for a major issue like you have had. Failure by the manufacturer and failure of the dealer to check and test your van prior to pick up. I really hope you manage to to sort everything out and have many safe travels in it. Stay happy, enjoy and it can only get better😊.

    • @WildTouring
      @WildTouring  Рік тому +1

      Cheers Jeff, we bought the van from a local dealer so everything is through them. And they’ve been really helpful so far so I’m sure we’ll have a good result in the end 👍🏼

  • @Rosemary-zd4zf
    @Rosemary-zd4zf Рік тому

    Have there been a host of issues with these vans Cam? It is not clear to me what your precise issues were so it is difficult for me to determine just how worried I should be. I do know you had a big water leak. I have a BOAB on order, and from following a number of sites it appears rare for a caravan, (expensive or not) to be entirely issue free. At this stage I could possibly cancel my BOAB order but I'm not sure I'd be better off with any other brand. I have no loyalty to Willow but I do like the way they construct their vans and we want a full composite van. We're upgrading from a camper van, but being in our mid 60's we don't really want to wait a few years until the industry sorts itself out. This van is a big outlay for us and I'm really grateful for the information you're providing, and would appreciate more detail on what you eventually get fixed under warranty.

  • @anthonymcneil8778
    @anthonymcneil8778 Рік тому

    One thing to not do, and you’ll say, why would you, is lock the window extender arm things when the front window is closed for traveling. I did and the tiny bit of flex in any van on such a large window puts stress on the bracket where the arm meets the Perspex, resulting in window breaks around the bracket.

  • @mariaannetts9419
    @mariaannetts9419 Рік тому

    Loved it.. Love seeing you guys back again.. Missed you, sorry Cam... I didn't watch all your man trips.. Haha

  • @michaelhermans4753
    @michaelhermans4753 Рік тому

    I think a lot of industries are stretched to the limit where quality work is hard to come by
    Thankfully your electrical is top notch
    I’m sure things are on the improve

    • @WildTouring
      @WildTouring  Рік тому +1

      Yeah I’m sure you’re right. I don’t think customers (across all caravan brands) are getting good value for their money in this market.

  • @bennysier7457
    @bennysier7457 Рік тому

    Itssss youuuuuuknooooo
    Not ooooono
    Love ya channel guys keep up the good work.
    Now to resume watching this episode

  • @petersparkie
    @petersparkie Рік тому

    Absolutely was “super special”. Such a pleasant respectful family even under the adverse conditions of new van break in. I’m new to your Chanel and really enjoying your presentations without the forced “acting for the camera” and over loud “gap filling” music. We miss WA so looking forward to future episodes.

    • @WildTouring
      @WildTouring  Рік тому

      Thanks Peter, appreciate the kind words 🙂

  • @westralianoffroad
    @westralianoffroad Рік тому

    I used to eat my Happy Meal in that plane when I was a young fella when it was sat at Midland McDonalds. Very cool old plane. Piss poor about those issues like the plumbing - a reflection of how stressed and under the pump the industry is perhaps. Too rushed.

  • @davea7250
    @davea7250 Рік тому +1

    Its a sad state of affairs when so many young people Dont receive the appriate training and get thrown into building stuff , im a tradesman for 50 yrs and talented lads that show initiative are few , its a bloody headache for business owners , boss runs around dealing with issues and the young fellows are looking forward to getting shitfaced instead of being proud at the end of the day with what they have created as we did and i do , glad they got onto your problems asap , great vids keep up the good work Cheers, Dave.

  • @grahamhastie896
    @grahamhastie896 Рік тому +1

    Yeah guys ,it is incredible how so called "tradesmen" have trouble getting a tap to work, or a light to glow in an oversized esky on wheels ! The electrical work in my van from new I have upgraded to suitable sizing and fusing arrangement, which would have cost a bomb if I wasnt able to do it all myself....Its not that hard for them to get it right.....or maybe it is !!
    Heres hoping its all good going forward.

    • @WildTouring
      @WildTouring  Рік тому

      😂 this comment made us both laugh. Totally agree with you!

  • @markmcculloch2570
    @markmcculloch2570 Рік тому

    It’s a shame. I wouldn’t touch that brand of caravan. There has been a host of issues. Big and small. Good that the dealer is at least assisting. Enjoy video.

    • @WildTouring
      @WildTouring  Рік тому

      Cheers Mark. Hopefully we get it all sorted soon.

  • @johnsharman6735
    @johnsharman6735 Рік тому

    Can’t unsee the shower scene!! 😱

  • @johnnumbat9782
    @johnnumbat9782 Рік тому

    Cam that’s a smart move to test for functionality before the big treks - sorry for Kylie’s upset and yours Cam - it’s a shame that warranty is seen as a ‘get out of jail free card’ for companies despite their claims for integrity especially when they’re asking for many $’s - I worked in the domestic Avionics industry in VIC where ‘military spec’ quality assurance was not negotiable - you don’t want aircraft falling with lives lost in the aircraft or on those on the ground - your persistence will eventually reward you - all the best for new horizons 👀🌈

  • @nounouphothirath5403
    @nounouphothirath5403 Рік тому

    Hi Cam and Tiff
    Seriously Willow should be ashamed of themselves !!
    Tiff hang in there..
    You both are getting on and making this happen
    You both have such beautiful kids
    ( + dog ) Brodie loves his food
    Yes , I agree.. you now have a handful
    While recording.

    • @WildTouring
      @WildTouring  Рік тому

      Cheers mate, I’m sure we’ll get it all sorted!
      Yeah van life’s pretty hectic for us these days with the whole zoo 😂

  • @ianbailey4114
    @ianbailey4114 Рік тому

    I enjoyed as to be expected all vans have teething issues.

  • @bhg00
    @bhg00 Рік тому

    Nice

  • @luke8036
    @luke8036 Рік тому

    Hey what awning mount do you use to get it up above the canopy door ?

    • @WildTouring
      @WildTouring  Рік тому

      It’s on removable mounts that are part of the ThunderFab boat rack.