Creatista Pro - Machine Maintenance

Your step-by-step Nespresso Assistance Service guide on how to clean and how to descale your Creatista Pro machine.
With Creatista Pro, every coffee is a masterpiece.
To fit your artistic inspiration, it offers an array of customisable recipes. It simultaneously brews the coffee and heats the milk to make the recipe of your choice. All you need is a spark of creativity when assembling the coffee and the milk to add the final touch to your creation.
For latte art you can frame.
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[@PaNDa14KiiTTy]

I love my Nespresso Creatista Pro it's my Mother's Day gift ❤❤❤

[@echtor]

Hi nespresso, so this video tells me to clean the steam wand once a month, and the machine says, clean it daily... which do you reccomend?

[@nespresso]

Hi, Echtor. If the steam wand is used daily, we recommend cleaning the steam wand daily.

[@PaulKing1970]

Will my Creatista Pro tell me WHEN to descale based on the water hardness I have set (like the creatista plus does)???

[@nespresso]

Thanks for your query, Paul. The Creatista Pro will indeed advise you when it expects a descale is required, and that will vary upon the set water hardness.

[@soy7676]

Hello, I bought creatista pro last month, but it already wants me to do descaling. I have been making only one coffee per day. I think it shouldn’t request me to do descaling yet. I was going to call Nespresso customer service but I can’t find the number. Should I bring to Nespresso store? I ordered the machine in official Nespresso online.

[@nespresso]

Hello. We are disappointed to hear this. One of our machine experts would be happy to assist you. Please give us a call at 800.562.1465, to speak to them.

[@soy7676]

Can I rinse the machine by selecting espresso button without any coffee capsule?

[@nespresso]

Hi Sohee, you can, yes!

[@Cryptolorian]

Dear S e x y Nespresso people, will the machine tell me when the wand needs cleaning? Thank you

[@nespresso]

Hi there, we can confirm that the Creatista Pro will indicate when you need to clean the steam wand. Many thanks.

[@Cryptolorian]

@@nespresso Thank you very much!

[@nespresso]

You are so welcome! ❤️