This is such an evolved video and content that only regular or old consistent audience can understand this video due to the references made in the video. Great content. 👍👍 Hard to find such detailed content on youtube.
I enjoyed the style where you actually give examples of what situations made you adjust the pricing. Most people just say experiment and use the data, but you showing us the example was very informative
I feel like I stated the class at morning & ended it in night.(Awesome background) Really enjoyed & learnt a lot from this episode. Can’t wait for the next one.
Very humble video that shows the leadership it takes to be a founder of a startup. Great case study and I wish I would have watched this video sooner. (NOTE: Being a Stage IV Cancer Survivor, I had waited awhile to watch this video because the thumbnail gave me some PTSD. Still hate the thumbnail, but great content)
Love the Half measures comment and use it as well. Also “Dead Hand” in reference to Hari Seldon meaning that something we knew it would or could happen, happened
One thing I want to say about pricing vs value is that value is not objective, it's subjective. If you are better able to convey the product's value to your customers, then they will be more likely to buy it. Also, positioning is super important as it's part of the value proposition.
Funny part is that I don't have any business, or I have any direct interest in business topics, but I always watch these videos cause they are so interesting.
I've been following your incredibly insightful and candid content for over a year. This video has finally put me over the top. I'm going to tell my CEO we ought to take a serious look at Slidebean.
Wow! Every insightful. I was literally going through pricing options for my SaaS after a customer complained they were leaving if we don't include a feature we wanted to included in an upcoming tier of our app.
Several things you can improve from this video: - At 00:58 the dashboard view looks broken. - If you try to listen 08:00-08:05 you'll also hear that the audio didn't fade well. Actually it feels strange to watch 07:50-08:05 because it's exactly what you' re saying but in regards to video production, a half-measure. - If you replay 4:39 to 4:40 by 0,25, it seems really strange that you mixed up some texts in your closed captions regarding Apple Music & Spotify subscription.
lol I thought the same thing, especially when they cut in past clips and showed his short hair. I was like, I like the new hair much better. More character.
Loved the video! Two questions I had at the end from my own experience. Totally fine if you're not willing to answer them, the level of transparency you've given is already amazing :) 1. Did you see a strong drop in new customer acquisition with the new pricing because it was way more expensive to "just try" your plan than before? 2. Can you see from your data if there is a higher percentage of customers who just forgot to cancel the subscriptions since its way easier to forget something you bought a year ago than a month ago? (i.e. data from usage numbers, cancellations shortly after billing of the second year, NPS)
Speaking of UX I emailed your company and the slideshows about other companies pitch decks on your site show a blank slide between each slide and it is concerning
Hello Caya, would really love to know, what tools you are using in recording the subscription growth that shows all the data? thank you very much. BTW, i watch almost all your video to learn, greeting from Hong Kong
Love the video. It was a bit hard to read some of the white words - especially the small ones because the background is kinda white too so the contrast is not so good. That said, I still appreciate the free educational videos that you give us :)
being 3 minutes into this video, I feel I should let you know that I love teh slidebean youtube videos but still dont understand what slidebean itself is or what the point of storytelling with tiles would even be. I mention this as just an example of onboarding issues. I feel like your actual product has never been explained in a way that I understand what the value is.
Hi Solomon, CEO of ChartMogul here. Sadly there is a service based in Nigeria called "chatmogul" that is causing a very high number of misfire/confused signups to our product. We couldn't figure out how to stop it so used cloudflare to block access from Nigeria and a couple of neighboring countries where this site is popular (and where we currently have no customers). I realize this is not ideal at all and I'm sorry about this, for now the only way is to use a VPN until we figure out an alternative approach. Best regards, Nick
Thank God. I never believe you are free till today video when i see your face. I thought they used AI to narrate your previous videos by using your voice.
Okay, can you guys stopping changing the thumbnail? 😕😕😕This is the third thumbnail in 5 hours. why do you choose to confuse me, making me feel like it's a new video.
This video has only had two thumbnails - but interesting that you saw both. Sometimes we A/B test on video launch day if we see the click-through rate drop below a certain number.
Your level of transparency is simply incredible. Bringing amazing insights that usually take years to gather into the public eye like no other
Using your own story like this for this type of high quality content is genius. Great video 🖤
Glad you enjoyed it!
Thanks for teaching us stuff that our college and our old bosses "forgot" to teach us.
Our pleasure! 😉 Welcome to the University of Slidebean 👨🎓
Lol. You're solely responsible for your learning.
Why would they teach you this
Content is good as always, but I really like your backdrop here. Such a picturesque view of city at dusk from the window.
That's New York for ya! 🗽
Welcome back, glad to hear your narration again.
I felt like your Investor to whom you were presenting a quarterly financial report 😂. Your transparency and honesty are encouraging.
This is such an evolved video and content that only regular or old consistent audience can understand this video due to the references made in the video. Great content. 👍👍 Hard to find such detailed content on youtube.
Glad you enjoyed it!
This is serious quality education.. Hard to believe it is being given away for free. Thank you so much. I am speechless.
I enjoyed the style where you actually give examples of what situations made you adjust the pricing. Most people just say experiment and use the data, but you showing us the example was very informative
I feel like I stated the class at morning & ended it in night.(Awesome background)
Really enjoyed & learnt a lot from this episode.
Can’t wait for the next one.
Very humble video that shows the leadership it takes to be a founder of a startup. Great case study and I wish I would have watched this video sooner. (NOTE: Being a Stage IV Cancer Survivor, I had waited awhile to watch this video because the thumbnail gave me some PTSD. Still hate the thumbnail, but great content)
As somebody who works in Customer Success, reducing Churn is literally my bread and butter! Amazing insight!
Love the Half measures comment and use it as well.
Also “Dead Hand” in reference to Hari Seldon meaning that something we knew it would or could happen, happened
You 're an awesome human being! Sharing Knowledge of Saas metrics.
I will be lost in SaaS world without you, thank you guys.😁😄
Yep, this new video thumbnail looks way better than the other one.
One thing I want to say about pricing vs value is that value is not objective, it's subjective. If you are better able to convey the product's value to your customers, then they will be more likely to buy it.
Also, positioning is super important as it's part of the value proposition.
You can turn your journey to a movie with the way you told the story. Superb job Caya! Simply amazing!
Funny part is that I don't have any business, or I have any direct interest in business topics, but I always watch these videos cause they are so interesting.
Hardware companies and individual creators will also fall into the churn sometimes, thanks for the reminder, great video
I've been following your incredibly insightful and candid content for over a year.
This video has finally put me over the top. I'm going to tell my CEO we ought to take a serious look at Slidebean.
This is golden advice! Thanks for sharing. Gonna come back to this after few moments again
If you ended this video at 5 mins, it would still be bloody awesome ! So much value packed in !
Thank you - glad that you got value from it!
Great video! Covered every angle and left no stone unchurned
Glad you enjoyed it!
Churning is fine however if you are a butter making company
👏 That got a laugh out of me 👏
Wow! Every insightful. I was literally going through pricing options for my SaaS after a customer complained they were leaving if we don't include a feature we wanted to included in an upcoming tier of our app.
This video is awesome !!
Several things you can improve from this video:
- At 00:58 the dashboard view looks broken.
- If you try to listen 08:00-08:05 you'll also hear that the audio didn't fade well. Actually it feels strange to watch 07:50-08:05 because it's exactly what you' re saying but in regards to video production, a half-measure.
- If you replay 4:39 to 4:40 by 0,25, it seems really strange that you mixed up some texts in your closed captions regarding Apple Music & Spotify subscription.
A lot to learn here, Thanks for providing this valuable information with real data.
Glad it was helpful!
Mind blowing video, thanks for sharing your experience!
Glad you enjoyed it!
Caya that hair is amazing wtf!!
lol I thought the same thing, especially when they cut in past clips and showed his short hair. I was like, I like the new hair much better. More character.
Loved the video! Two questions I had at the end from my own experience. Totally fine if you're not willing to answer them, the level of transparency you've given is already amazing :)
1. Did you see a strong drop in new customer acquisition with the new pricing because it was way more expensive to "just try" your plan than before?
2. Can you see from your data if there is a higher percentage of customers who just forgot to cancel the subscriptions since its way easier to forget something you bought a year ago than a month ago? (i.e. data from usage numbers, cancellations shortly after billing of the second year, NPS)
Speaking of UX I emailed your company and the slideshows about other companies pitch decks on your site show a blank slide between each slide and it is concerning
These days when I'm sulking, I start thinking Caya must be churning videos. I should work too.
Hello Caya, would really love to know, what tools you are using in recording the subscription growth that shows all the data? thank you very much. BTW, i watch almost all your video to learn, greeting from Hong Kong
Really good content for startups
Love the video. It was a bit hard to read some of the white words - especially the small ones because the background is kinda white too so the contrast is not so good. That said, I still appreciate the free educational videos that you give us :)
Thanks for the feedback!
Welcome back Caya
good video!!!!thank you. P.s...I don't know why Caya always looks high in all his videos.
Awesome video! can you please share the software that you used to keep track of you metrics!?
It's ChartMogul
@@biancawilk7983 Thank you Bianca!
Caya is back!
Hey, Caya, why do you only wear Lacoste ???
What’s your pivot strategy? ( sorry out of context)
5:44 Ah, the dreaded NPS... for call center agents, anything below 9 is bad.
Dude, top decision to get back in the driver's seat. Leadership sucks.. Welcome to the gang.
being 3 minutes into this video, I feel I should let you know that I love teh slidebean youtube videos but still dont understand what slidebean itself is or what the point of storytelling with tiles would even be. I mention this as just an example of onboarding issues. I feel like your actual product has never been explained in a way that I understand what the value is.
Love this video a lot. I can't seem to open Chart mogul. It's displaying an access denied error
Hi Solomon,
CEO of ChartMogul here. Sadly there is a service based in Nigeria called "chatmogul" that is causing a very high number of misfire/confused signups to our product. We couldn't figure out how to stop it so used cloudflare to block access from Nigeria and a couple of neighboring countries where this site is popular (and where we currently have no customers).
I realize this is not ideal at all and I'm sorry about this, for now the only way is to use a VPN until we figure out an alternative approach.
Best regards,
Nick
great insight
Some segments in the video are stamped not adjacent to each other
No one can replace Caya.
Golden info !
Who else loves the new setup?
You should lower price for asian countries..
Pakistan where startups are emerging , they can use your product but at a reasonable price
Great content.
Thank God. I never believe you are free till today video when i see your face. I thought they used AI to narrate your previous videos by using your voice.
Caya
Is this pointing out how slidebean didn't care about customer retention?
Sounds like every other corporation out there.
How I am not paying for this!?
Did Caya put his face on the thumbnail to attract those who don’t like the new guy?
I honestly didn't even think of that, but I may claim that idea 👀 😉
nice!!
The audio sounds pretty bad. It constantly hits the decibel steeling
Okay, can you guys stopping changing the thumbnail? 😕😕😕This is the third thumbnail in 5 hours. why do you choose to confuse me, making me feel like it's a new video.
This video has only had two thumbnails - but interesting that you saw both. Sometimes we A/B test on video launch day if we see the click-through rate drop below a certain number.
@@slidebean noted...
I thought I saw three.
Good video launch strategy 😀👍
Are u an Angel?
I AM THE FIRST VIEWER YAY....
ha ha, lol
The rapid bladder comparably fetch because plywood unprecedentedly balance despite a late mayonnaise. willing, honorable yugoslavian
First!
Outstanding video.
Thank you very much - glad you enjoyed!