I started with the Lee Loadmaster. If set up and tuned correctly it runs great. I would load a 1000 9mm batch at a go and would experience maybe 5 malfunctions. The Loadmaster doesn’t take “a lot of fiddling and adjusting”. You just have to set it correctly to begin with. After 70k plus rounds on the Loadmaster I decided to upgrade to the Hornady LnL AP. That press turned out to be a mostly made China made piece of junk. Yeah, the box says made in USA but Hornady outsourced most everything but the press frame. This info came from one of the many phone calls I made to Hornady’s poor customer service. With the LnL and Loadmaster side by side on my bench I decided to sell the poorly made LnL and keep the Loadmaster. I still wanted to upgrade and bought the Dillon XL650. THAT is the press to buy if you’re a new reloader or are wanting to upgrade. After buying in on all the bad press online concerning the Loadmaster I thought the “upgrades” must be far superior. They’re not. I now have 6 progressive presses. If you’re mechanically competent the Loadmaster is a good press. The LnL is made up of Chinesium junk parts and all Hornady reloading equipment is junk, in my opinion based on many manufacturers defects in equipment I bought. Dillon is the clear winner. Even though I use the Dillon for the bulk of my reloading I still use the Loadmaster from time to time because I enjoy using it.
Ironically enough, I went in the complete opposite direction. I had a Hornady LNL AP press for years and had to send it back to Hornady a couple times for various reasons. I sold it because I felt I no longer needed a progressive press so, I bought a Lee Classic Turret press and that worked out great. Then, the progressive bug bit me again and, even though I really didn't need one, I wanted one. I knew I wasn't going the Hornady route again so after some searching and comparing, I went with the Lee Load Master. I have to tell you, my experience has been nothing but fantastic and I much prefer the Lee to the Hornady. I'll admit, the Lee does need some tweaking now and again but overall, I think it's a great press. Good luck with the LNL AP.
At least I’m used to “Lee tweaking” with the 2 Lee Turret presses I’ve had over the past 20 years. My Hornady LNL primer feed just failed again, this time with 93 primers in it. Sure, when I calm down I’ll take it apart, clean it, not really know what went wrong (the feed base bolt was still tight) and maybe try it again. Or I might go with something else from Lee or something blue. Argh! I have too much to load to stay with the turret press for long.
update as of sept. 5 2021, this press is going for about $576 on amazon. considering this as my first press. i have been comparing this to the lee loadmaster ($349 with 223 dies), so i appreciate your input.
I agree with your choice. I’ve the same thing. I did purchase a case feeder from Jeff Goodness. I’m very pleased with his case feeder and customer service. Highly recommended. Cheers!
I have had my loadmaster for about 6 months and after much tweaking and mods it now runs like a fine swiss watch is it a perfect hell no it has it's problems mainly with setup I load mainly 9mm and 223 and will probably buy another Lee Loadmaster you can get a loadmaster delivered to your door for about 305.00 with dies a Dillon or a Hornady is going to run you 900.00 bucks to get them setup and running with dies. I have loaded over 2000 9mm and have lost about 8 primers and 1 case. 2 main things to look at are, is the carrier setup correctly and is the turret setup. Some of the holes for the dies can be drilled at a slight angle that throws everything off check your dies with a square. Or better yet buy one of Mikes Reloading bench CNC machined turrets and the stabilizer plate . One other tip I mounted my press to 12x12 1/4 thick piece of steel that I bolted to my bench .The Lee has to be Mounted in a way that it will not move or flex.
I did the same thing and was super happy with the LNL upgrade so much so I got another LNL so I could have a separate small primer and large primer setup. The lnl operated so much better than my Lee ....but then went a step further and got into a Dillon 1050 which was even a further jump of satisfaction. My poor LNL's have been collecting dust on the benches over the last 2 years. The 1050 blew them both out of the water, granted they are a pretty penny.
I've been running a loadmaster press for 25+ years and have learned all the simple fixes to most of the nitpicked problems. I do not use Lee powder measures. I have half a dozen Hornady powder measures on the Hornady powder measure dies. Honesty, the Hornady powder measures give me more problems than the Loadmaster does. Certain cases in the Loadmaster are troublesome because the fired case mouth is just large enough to capture the case head of the case above it in the case feeder tubes. .380acp and 40S&W are the worst offenders. I can run 500 rounds of 9mm in a loadmaster with minimal stoppage. In all the semi auto cases 9mm is the best behaved. I use the Lee Powder thru die in the priming station to expand the case mouth and center the case over the primer.
I just received my Lock-N-Load and absolutely LOVE it. The operation is butter smooth, you can feel the quality. Its well designed and built solid. So much to love about this press. Wish a simpler case feeder was available from Hornaday, the only option is the ammo factory, which for me is a bit overkill
Well, I got this press 4 years ago to replace my Lee Turret press and, boy, am I glad I still have the Lee press. All sorts of growing pains when I first put it together, many centered around the primer feed. Got that all worked out and last week loaded 100 9mm rounds without a hiccup, aside from erratic seating depth. I wasn’t going to be using the press immediately so I dumped the powder out. Today, 4-5 days later, I loaded the primer and powder feeds and right out of the gate I got no primer and got one every third to fifth pull. After about 7 rounds it completely stopped feeding, as it did a few years ago, and so now I’ll have to take the whole primer feed area apart again and hope it decides to start working. We’ll see. Also, last week the powder feed bushing unscrewed itself and jumped out of the press. I checked the other die’s and the bullet seating bushing had partially unscrewed itself. For the rest of that hundred I kept reaching up to check them and usually one or the other die had to be tightened up again. I’m just about done with this thing. I feel like I got suckered into buying all these shell plates, etc. and when I get tired of pulling the handle four times per round on the Lee press I may have to switch to a blue press.
I have had a few minor issues with the primer feeding, but never erratic feeding. The rod just jumps out every now and then and has to be put back in place. Are you using the primer following rod? If so, sounds like the slide isn’t going back quite far enough. You may be able to adjust the rod holder where it connects at the top to get it to slide back just slightly further.
@@TheOutdoorGeneralist I realized before I came back upstairs just now that the metal tube inside the metal tube pops out of the bracket. I’m sure that’s what aligns the primers with the holes. I stuck it back in and held it in place on the upstroke a few times and it seemed ok but the jumped out twice more before it settled in. I have a feeling it’s because I leave the plastic “gauge” stick in the tube and it gets caught in the primer hole, throwing everything off. I should pull it out before the last primer.
Yep! I’m experimenting with having that rod inverted from its normal position, with the rounded end up. Trying to get it to stay in place. The follower/gauge stick did that to me as well. I put one primer in the tray, then applied several wraps of electrical tape to the stick right where it meets the primer tube. That keeps it from falling down into the feed hole after that last primer. It does take away your “alarm” mechanism for no primers though.
@@TheOutdoorGeneralist Have you seen this thing? ua-cam.com/video/gkxSe8lGOzE/v-deo.html It was in an email from Brownells yesterday. I’ll have to check Ultimate Reloader’s press shootout from last year and see what he thought of it. I’ll have to look into it more deeply but I haven’t seen a priming tool to put on it. I’ll probably save up the $1200 just as I figure out all the problems with the LNL. So, I’ve marked the “primer gauge” at zero but I’ve never taken it out as I finish up the shells on the plate. Stupid but I’m concentrating on the cases and just don’t look up. Of course, the rod drops into the primer hole on the sliding plate and just stays there until next time. There’s where (I hope) everything gets thrown off kilter. From now on I’ll try to catch it as it gets under a half inch and just pull the gauge out to finish up. Like I said, I should have all the quirks figured out by the time I buy a new one.
I've had my Hornady LNL for 9 years now. I watched a ton of videos, did a spreadsheet for cost analysis (basics, accessories and caliber changes) and found them all about the same after all was taken into account. What made the Hornady a winner for me was storage, no removing tool heads, just put the dies back into the box. As for the Case and Bullet feeders, I went 3D printed ones for Case and rifle bullets. I use the Hornady 9mm and .357 Bullet feed dies with the Bully Adapter with the Lee four tube feeder on top. OK, so it's a Frankenlöder, it's a mish mash of parts. I guess I'll have to find a Dillon part to install to keep the Lee, Lyman, Hornady and RCBS parts happy.
A while back I started using my LNL AP with the case and bullet feeders and it quickly became my most hated press because I was constantly chasing problems with the feeders. However, out of all my presses including an xl650 and xl750, the LNL is my most enjoyable press if I'm not worried about going fast and not using case and bullet feeders. I know it's all the rage to crank out ammo super fast but I'm over it. I just want to load at a good place and produce quality ammo and the LNL does just that.
Nice to brought up the subject of the Lee master press ! I have the same problem you have, but worse . The primer feed explode on me 😮while loading 9 mm . The Lee master mechanism pushrod shell plate design is terrible. Nice to let people know Lee mass press is garbage.
Once you get the LNL dialed in, it`ll be a good press for you. I have a couple of them, they run flawless. Yeah the price of those shell plates = OUCH! I never pay more than $35 to $40 for the shell plates. I usually find my shell plates at Sportsmans Warehouse. They don't seem to gouge the prices to bad for reloading equipment. Make sure you spray everything including the press with Hornady`s One Shot case lube. It will keep any exposed metal from flash rusting. Use it under your shell plates too.
Nice press! I was going to get the hornady ap but chose the dillon rl550c. Only draw back is the fact it only has 4 stations. Perhaps if they made the 550 with 5 stations it would be cutting away from their sales of the 750s and other models. Anyways Goodluck.
@@TheOutdoorGeneralist Only ask since you mentioned being a fellow Tennesseean and we have a local group of reloaders and help each other out when we find in-stock components.
Damn, after I see your video I am so confusing right now ? recently, I just bought a Lee master 90940 😢. oh by the way, I am just a beginner of loading ammo . maybe you could give me some advice for a beginner . 🥃👍
Damn, sorry to hear what you paid for the press. I got mine on sale for $349 just right before the demo virus hit us. My Hornady LNL AP press actually came from a reloading store in Tennessee that sells online.
Based on your comments of adding Inline Fabrication upgrades and a case feeder, I have more than a few videos on the upgrades I've done to my LnL over the years and my most recent is to upgrade my case feeder to the Unique Parts "Lite" system. studio.ua-cam.com/users/video4XlG_42M0HE/edit
Should have went with a Dillon for what the Hornady costs. Tool heads for the Dillon are only $39 and they have a lifetime warranty. Hornady used to make top notch stuff but their products have been going downhill badly the last couple of years. Used to own quite a bit of Hornady stuff but now it's actually the last brand I'd buy. I'm sure your new press will serve you well though.
I would like to try a Dillon sometime. I’ve had a few minor issues with this Hornady AP so far, but overall I’m really happy with it. It’s been a while since I looked at the Dillon stuff, but from what I remember it came down to the number of parts required to change calibers. (Probably just ignorance on my part here.) I am very selective with the Hornady equipment I buy now. A lot of the pieces that came with my Hornady single stage kit were hot garbage. I do wish they would improve the quality of the tools they put their name on.
You think the shell plates were pricey I was looking for cci small rifle primers finally got 5k for $40 per 1k but on one of those online gun auction site some price gouging scumbags were asking $275 per 1k!!!!
If I didnt hate it, I would have kept it! But I traded it for primers, shotshells, and cash that went towards my now-beloved LNL AP. So a win in my book! Thanks for watching and commenting!
My experience with the LNL has been overwhelmingly positive. Caliber changes are a breeze and, besides the dies and bushings, require only parts that came with the press.
@@TheOutdoorGeneralist I have tried Lee, Hornady LNL AP and Dillon, now I have Dillon and LNL AP and Dillon is better. Changing caliber is faster on LNL AP. Taste perhaps, Dillon also costs more, but I feel it is more precise.
Even if that’s the case, I have thousands of dollars in Hornady equipment and dies that I’ve used over the last 6 years of reloading, and I’ve never had to use their customer service once. Granted that’s not a long time in the grand scheme of things. But the LNL AP, once set up and adjusted, runs reliably with very little maintenance. I’ve loaded at least 10,000 rounds with it in the last few years and it just works. Just cranked out 500 rounds of 9mm last week without having to do anything but refill components.
I started with the Lee Loadmaster. If set up and tuned correctly it runs great. I would load a 1000 9mm batch at a go and would experience maybe 5 malfunctions. The Loadmaster doesn’t take “a lot of fiddling and adjusting”. You just have to set it correctly to begin with. After 70k plus rounds on the Loadmaster I decided to upgrade to the Hornady LnL AP. That press turned out to be a mostly made China made piece of junk. Yeah, the box says made in USA but Hornady outsourced most everything but the press frame. This info came from one of the many phone calls I made to Hornady’s poor customer service. With the LnL and Loadmaster side by side on my bench I decided to sell the poorly made LnL and keep the Loadmaster. I still wanted to upgrade and bought the Dillon XL650. THAT is the press to buy if you’re a new reloader or are wanting to upgrade. After buying in on all the bad press online concerning the Loadmaster I thought the “upgrades” must be far superior. They’re not. I now have 6 progressive presses. If you’re mechanically competent the Loadmaster is a good press. The LnL is made up of Chinesium junk parts and all Hornady reloading equipment is junk, in my opinion based on many manufacturers defects in equipment I bought. Dillon is the clear winner. Even though I use the Dillon for the bulk of my reloading I still use the Loadmaster from time to time because I enjoy using it.
Ironically enough, I went in the complete opposite direction. I had a Hornady LNL AP press for years and had to send it back to Hornady a couple times for various reasons. I sold it because I felt I no longer needed a progressive press so, I bought a Lee Classic Turret press and that worked out great. Then, the progressive bug bit me again and, even though I really didn't need one, I wanted one. I knew I wasn't going the Hornady route again so after some searching and comparing, I went with the Lee Load Master. I have to tell you, my experience has been nothing but fantastic and I much prefer the Lee to the Hornady. I'll admit, the Lee does need some tweaking now and again but overall, I think it's a great press. Good luck with the LNL AP.
At least I’m used to “Lee tweaking” with the 2 Lee Turret presses I’ve had over the past 20 years. My Hornady LNL primer feed just failed again, this time with 93 primers in it. Sure, when I calm down I’ll take it apart, clean it, not really know what went wrong (the feed base bolt was still tight) and maybe try it again. Or I might go with something else from Lee or something blue. Argh! I have too much to load to stay with the turret press for long.
update as of sept. 5 2021, this press is going for about $576 on amazon. considering this as my first press. i have been comparing this to the lee loadmaster ($349 with 223 dies), so i appreciate your input.
I agree with your choice. I’ve the same thing. I did purchase a case feeder from Jeff Goodness. I’m very pleased with his case feeder and customer service. Highly recommended. Cheers!
I have had my loadmaster for about 6 months and after much tweaking and mods it now runs like a fine swiss watch is it a perfect hell no it has it's problems mainly with setup I load mainly 9mm and 223 and will probably buy another Lee Loadmaster you can get a loadmaster delivered to your door for about 305.00 with dies a Dillon or a Hornady is going to run you 900.00 bucks to get them setup and running with dies. I have loaded over 2000 9mm and have lost about 8 primers and 1 case. 2 main things to look at are, is the carrier setup correctly and is the turret setup. Some of the holes for the dies can be drilled at a slight angle that throws everything off check your dies with a square. Or better yet buy one of Mikes Reloading bench CNC machined turrets and the stabilizer plate . One other tip I mounted my press to 12x12 1/4 thick piece of steel that I bolted to my bench .The Lee has to be Mounted in a way that it will not move or flex.
I did the same thing and was super happy with the LNL upgrade so much so I got another LNL so I could have a separate small primer and large primer setup. The lnl operated so much better than my Lee ....but then went a step further and got into a Dillon 1050 which was even a further jump of satisfaction. My poor LNL's have been collecting dust on the benches over the last 2 years. The 1050 blew them both out of the water, granted they are a pretty penny.
I've been running a loadmaster press for 25+ years and have learned all the simple fixes to most of the nitpicked problems. I do not use Lee powder measures. I have half a dozen Hornady powder measures on the Hornady powder measure dies. Honesty, the Hornady powder measures give me more problems than the Loadmaster does. Certain cases in the Loadmaster are troublesome because the fired case mouth is just large enough to capture the case head of the case above it in the case feeder tubes. .380acp and 40S&W are the worst offenders. I can run 500 rounds of 9mm in a loadmaster with minimal stoppage. In all the semi auto cases 9mm is the best behaved. I use the Lee Powder thru die in the priming station to expand the case mouth and center the case over the primer.
I just received my Lock-N-Load and absolutely LOVE it. The operation is butter smooth, you can feel the quality. Its well designed and built solid. So much to love about this press. Wish a simpler case feeder was available from Hornaday, the only option is the ammo factory, which for me is a bit overkill
Overkill for sure. I've got a video on a $100 3D printed case feeder I'm using, and I love it. Makes things so much quicker.
Well, I got this press 4 years ago to replace my Lee Turret press and, boy, am I glad I still have the Lee press. All sorts of growing pains when I first put it together, many centered around the primer feed. Got that all worked out and last week loaded 100 9mm rounds without a hiccup, aside from erratic seating depth. I wasn’t going to be using the press immediately so I dumped the powder out. Today, 4-5 days later, I loaded the primer and powder feeds and right out of the gate I got no primer and got one every third to fifth pull. After about 7 rounds it completely stopped feeding, as it did a few years ago, and so now I’ll have to take the whole primer feed area apart again and hope it decides to start working. We’ll see. Also, last week the powder feed bushing unscrewed itself and jumped out of the press. I checked the other die’s and the bullet seating bushing had partially unscrewed itself. For the rest of that hundred I kept reaching up to check them and usually one or the other die had to be tightened up again. I’m just about done with this thing. I feel like I got suckered into buying all these shell plates, etc. and when I get tired of pulling the handle four times per round on the Lee press I may have to switch to a blue press.
I have had a few minor issues with the primer feeding, but never erratic feeding. The rod just jumps out every now and then and has to be put back in place. Are you using the primer following rod? If so, sounds like the slide isn’t going back quite far enough. You may be able to adjust the rod holder where it connects at the top to get it to slide back just slightly further.
@@TheOutdoorGeneralist I realized before I came back upstairs just now that the metal tube inside the metal tube pops out of the bracket. I’m sure that’s what aligns the primers with the holes. I stuck it back in and held it in place on the upstroke a few times and it seemed ok but the jumped out twice more before it settled in. I have a feeling it’s because I leave the plastic “gauge” stick in the tube and it gets caught in the primer hole, throwing everything off. I should pull it out before the last primer.
Yep! I’m experimenting with having that rod inverted from its normal position, with the rounded end up. Trying to get it to stay in place. The follower/gauge stick did that to me as well. I put one primer in the tray, then applied several wraps of electrical tape to the stick right where it meets the primer tube. That keeps it from falling down into the feed hole after that last primer. It does take away your “alarm” mechanism for no primers though.
@@TheOutdoorGeneralist Have you seen this thing? ua-cam.com/video/gkxSe8lGOzE/v-deo.html
It was in an email from Brownells yesterday. I’ll have to check Ultimate Reloader’s press shootout from last year and see what he thought of it. I’ll have to look into it more deeply but I haven’t seen a priming tool to put on it. I’ll probably save up the $1200 just as I figure out all the problems with the LNL.
So, I’ve marked the “primer gauge” at zero but I’ve never taken it out as I finish up the shells on the plate. Stupid but I’m concentrating on the cases and just don’t look up. Of course, the rod drops into the primer hole on the sliding plate and just stays there until next time. There’s where (I hope) everything gets thrown off kilter. From now on I’ll try to catch it as it gets under a half inch and just pull the gauge out to finish up. Like I said, I should have all the quirks figured out by the time I buy a new one.
I have seen it! Looks very nice. Not progressive though.
I've had my Hornady LNL for 9 years now. I watched a ton of videos, did a spreadsheet for cost analysis (basics, accessories and caliber changes) and found them all about the same after all was taken into account. What made the Hornady a winner for me was storage, no removing tool heads, just put the dies back into the box. As for the Case and Bullet feeders, I went 3D printed ones for Case and rifle bullets. I use the Hornady 9mm and .357 Bullet feed dies with the Bully Adapter with the Lee four tube feeder on top. OK, so it's a Frankenlöder, it's a mish mash of parts. I guess I'll have to find a Dillon part to install to keep the Lee, Lyman, Hornady and RCBS parts happy.
A while back I started using my LNL AP with the case and bullet feeders and it quickly became my most hated press because I was constantly chasing problems with the feeders. However, out of all my presses including an xl650 and xl750, the LNL is my most enjoyable press if I'm not worried about going fast and not using case and bullet feeders. I know it's all the rage to crank out ammo super fast but I'm over it. I just want to load at a good place and produce quality ammo and the LNL does just that.
Nice to brought up the subject of the Lee master press ! I have the same problem you have, but worse . The primer feed explode on me 😮while loading 9 mm . The Lee master mechanism pushrod shell plate design is terrible. Nice to let people know Lee mass press is garbage.
Suggest you look at the Unique Parts case feeder and bullet feeder for your Hornady. I’m very pleased with the way they work. Money well spent.
This is a Masterpiece 😃
Once you get the LNL dialed in, it`ll be a good press for you. I have a couple of them, they run flawless.
Yeah the price of those shell plates = OUCH! I never pay more than $35 to $40 for the shell plates.
I usually find my shell plates at Sportsmans Warehouse. They don't seem to gouge the prices to bad for reloading equipment.
Make sure you spray everything including the press with Hornady`s One Shot case lube. It will keep any exposed metal from flash rusting. Use it under your shell plates too.
Nice press! I was going to get the hornady ap but chose the dillon rl550c. Only draw back is the fact it only has 4 stations. Perhaps if they made the 550 with 5 stations it would be cutting away from their sales of the 750s and other models. Anyways Goodluck.
18 months ago, this press was $ 378.- brand new
Bought mine on sale for $349 before the demo virus hit.
You in E Central or W TN? Blount Co here
NW TN.
@@TheOutdoorGeneralist Only ask since you mentioned being a fellow Tennesseean and we have a local group of reloaders and help each other out when we find in-stock components.
Damn, after I see your video I am so confusing right now ? recently, I just bought a Lee master 90940 😢. oh by the way, I am just a beginner of loading ammo . maybe you could give me some advice for a beginner . 🥃👍
Do lots of research! And get a chronograph.
Congrats on your new press and 1k subs👊🇺🇸👍
Thank you! Just subbed to your channel as well!
I've used a Lee load master many times to load pistol and rifle cartridges and never had a problem. In your case it was likely user error.
Nothing like a Dillon powder thrower
Damn, sorry to hear what you paid for the press. I got mine on sale for $349 just right before the demo virus hit us.
My Hornady LNL AP press actually came from a reloading store in Tennessee that sells online.
Based on your comments of adding Inline Fabrication upgrades and a case feeder, I have more than a few videos on the upgrades I've done to my LnL over the years and my most recent is to upgrade my case feeder to the Unique Parts "Lite" system. studio.ua-cam.com/users/video4XlG_42M0HE/edit
I have a LNL i don't use powder thrower
Should have went with a Dillon for what the Hornady costs. Tool heads for the Dillon are only $39 and they have a lifetime warranty. Hornady used to make top notch stuff but their products have been going downhill badly the last couple of years. Used to own quite a bit of Hornady stuff but now it's actually the last brand I'd buy. I'm sure your new press will serve you well though.
I would like to try a Dillon sometime. I’ve had a few minor issues with this Hornady AP so far, but overall I’m really happy with it. It’s been a while since I looked at the Dillon stuff, but from what I remember it came down to the number of parts required to change calibers. (Probably just ignorance on my part here.) I am very selective with the Hornady equipment I buy now. A lot of the pieces that came with my Hornady single stage kit were hot garbage. I do wish they would improve the quality of the tools they put their name on.
You think the shell plates were pricey I was looking for cci small rifle primers finally got 5k for $40 per 1k but on one of those online gun auction site some price gouging scumbags were asking $275 per 1k!!!!
Never, ever, ever sell a press or any reloading supplies. Keep everything for the eventual zombie apocalypse.
If I didnt hate it, I would have kept it! But I traded it for primers, shotshells, and cash that went towards my now-beloved LNL AP. So a win in my book! Thanks for watching and commenting!
Talk too much bro, short explanation with showing the workability of the machine should have been more than enough.
Forget Lee and Hornady...crap all day. Go for Dillon.
My experience with the LNL has been overwhelmingly positive. Caliber changes are a breeze and, besides the dies and bushings, require only parts that came with the press.
@@TheOutdoorGeneralist I have tried Lee, Hornady LNL AP and Dillon, now I have Dillon and LNL AP and Dillon is better. Changing caliber is faster on LNL AP.
Taste perhaps, Dillon also costs more, but I feel it is more precise.
IMO bad choice. Hornady has the absolute worst customer service of all the suppliers.
Even if that’s the case, I have thousands of dollars in Hornady equipment and dies that I’ve used over the last 6 years of reloading, and I’ve never had to use their customer service once. Granted that’s not a long time in the grand scheme of things. But the LNL AP, once set up and adjusted, runs reliably with very little maintenance. I’ve loaded at least 10,000 rounds with it in the last few years and it just works. Just cranked out 500 rounds of 9mm last week without having to do anything but refill components.