Three window cleaners left 'spotting'. How to work out the problem.

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  • Опубліковано 23 чер 2017
  • Real customers, real jobs, real issues: Here we explore why a lady in Leicester had 3 previous window cleaners, that all left spotting on the glass. 'Spotting' is when, after the windows have been cleaned, the finish is not crystal clear glass. White spots cover the whole glass or some of the glass instead. Not the finish you want.
    We try to find out what could be the problem for these window cleaners and see if we cannot improve things a little for this lady. This is the story of that journey.
    Written by window cleaners for window cleaners.
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КОМЕНТАРІ • 74

  • @harryt87
    @harryt87 7 років тому +2

    Nice video will definitely help people that are starting up 👍👍

  • @stevenhensman2541
    @stevenhensman2541 3 роки тому +4

    My dear friend you might as well walk away from that house hi have been a window cleaner for 45 years you could clean those windows 10 times for her in a day and I tell you right now she would not be happy and it wouldn't surprise me if she was after a free clean walk away

  • @AW-Services
    @AW-Services 5 років тому +2

    Nice clear video and great fault illumination without sounding like your bad mouthing previous windows cleaners. You noted the high volume of traffic, motorway etc which is a great tool to assist in the client being happy

  • @RayleighGutterCleaning
    @RayleighGutterCleaning 7 років тому +3

    Nice video Lee, nothing better than going to a first clean and finding hydrophilic glass!

  • @bennettshfd2
    @bennettshfd2 6 років тому +1

    Great video. Doing a thorough job makes a happy customer!

  • @lennardlovejoy9516
    @lennardlovejoy9516 7 років тому +13

    The music was too loud to be able to hear what the lady was saying.

  • @paulgascoigne8439
    @paulgascoigne8439 7 років тому +12

    MUSIC TO LOUD don't add as much music especially when your talking, When there's no music it's like we are there with you but when there's music playing over your voice it brings it back to a bog standard video sitting at home watching.

  • @nashvillecleanwindowspress72
    @nashvillecleanwindowspress72 7 років тому +1

    lots of great info here. Epic.

  • @windowcleaning7186
    @windowcleaning7186 5 років тому +2

    Great video

  • @TradMan
    @TradMan 7 років тому

    going to share this vid on Facebook cuz it's really good ;)

  • @cleanstreakwindowcleanings1410
    @cleanstreakwindowcleanings1410 5 років тому

    Awesome! That's how you get it done! "Another Happy Customer"

  • @laurenceoflaherty4787
    @laurenceoflaherty4787 7 років тому +1

    Great informative video Lee

  • @mac243877
    @mac243877 7 років тому +18

    Interesting video but I would suggest dropping the music does not make it dramatic just hard to hear conversation nobody goes to a rave for a meeting .... duh

  • @keepingitreal8755
    @keepingitreal8755 6 років тому +2

    I was thinking of getting the waterfed system here in the uk where i live. people do use it but most of my most resent customers say they hate it because letting the windows dry naturally brings bad results because water drips from frames onto the glass and tends to leave drip marks and the glass looks cloudy two . At the end of the day there's no better tool than the squeegee . I want to buy wagtail high flyer and a extension pole to use for repeat cleans and use ladder for first time cleans.

  • @davemonk1662
    @davemonk1662 7 років тому +1

    Great vid been window cleaning since I was 16 now 37 love me job wfp is amazing my vans are in cleaning warehouse north power hd hose reels can't flipping wait to get back on the job

    • @Windowcleaningvideos
      @Windowcleaningvideos  6 років тому +1

      What system are you gettin?

    • @davemonk1662
      @davemonk1662 6 років тому +1

      Window Cleaning Magazine I've already got 2 pure freedom systems fitted just had hd power up hose reels fitted which are amazing looking getting one system running hot water from the window cleaning warehouse north 👍

    • @Windowcleaningvideos
      @Windowcleaningvideos  6 років тому

      I am always slow at picking up new stuff, especially when it comes to reels. Don't get me wrong, I see the benefits and there are great auto reels out there, not sure whats holding me up to be fair. Have you seen the new IQ from waterworks?

    • @davemonk1662
      @davemonk1662 6 років тому +1

      Window Cleaning Magazine I've just try searching for it can't find it just had look on waterworks website... what is it ???? Send me the link if you would pls mate

    • @Windowcleaningvideos
      @Windowcleaningvideos  6 років тому

      It's really new.... so probably not up on website just yet...

  • @russelldownesdownes5618
    @russelldownesdownes5618 5 років тому +1

    Hi there my tds is 138-140 I'm just starting up as I have a gardening round and many of my customers want there windows cleaned too. Im going to start of with a back pack to begin with to see if I can build it up, would I get away with a DI vessel to reduce the tds need to get it right and looking at the RO system looks complicated also I'm on a water meter many thanks Russell.

    • @Windowcleaningvideos
      @Windowcleaningvideos  5 років тому

      Yes, but you will use a lot of DI. I have actually used rainwater from a paddling pool - you can watch that here ua-cam.com/video/--A35jYq8ec/v-deo.html How much window cleaning are you wanting to do?

  • @nathanbloomfield3093
    @nathanbloomfield3093 6 років тому +1

    great video, what brush are you using here

  • @jthewindowguy6024
    @jthewindowguy6024 4 роки тому

    This is exactly why some hate wfp and has a bad name in some eyes. Some people use it as a cheat to just get done faster. Just like some shortcut on wfp tho, just as many shortcut and do crappy work with traditional as well. Great vid.

  • @joeljohn1027
    @joeljohn1027 6 років тому +1

    Ive done my first week converting over my round from trad to wfp, I noticed plenty spotting the next day when I went to collect, I pointed this out to the customer, she just thought it had rained, I said it was years of built up muck that was rinsed down and dried, but now I think I need to rinse much more?

    • @jonnyretro5873
      @jonnyretro5873 6 років тому +1

      Joel John this is what scares me about converting to water fed! How you getting on now?

    • @nicholasfloyd8920
      @nicholasfloyd8920 5 років тому +1

      This happened to me when i started 6yrs ago, lots of spotting. Takes 3 to 5 cleans to get the residue out of top seals. I just kept hitting it up and across the seal, aftee that it stopped leaking down but you have to be persistant and bear along with it. Rinse properly as well thoroghly all the way along the window. I havent any regrets about making the switch over!! Wud never go back to Trad now

  • @adriankingdon3055
    @adriankingdon3055 3 роки тому +2

    Never good to ask a lady if she has vents as a first question...

  • @bankersbank
    @bankersbank 6 років тому +2

    I always scrub the frames down good before even touching the glass!

  • @robrussell244
    @robrussell244 7 років тому +2

    3 Areas of fault
    OPERATOR - Technique or ommissionMECHANICAL - Fault on window such as seal, TDS, new hose evenENVIRONMENTAL - Workmen in the area? Gutter or extension roof oversplash, dripping overflow pipe etc
    Check the spotting, is it 1 window or all windows? All windows would suggest MECHANICAL on YOUR kit, All windows on 1 side only suggest ENVIRONMENTAL, Just1 window suggests omission or MECHANICAL (window) or ENVIRONMENTAL. Check the pattern of the spotting, if its just a line then follow it upwards to see where the problem is. Multiple vertical lines suggests dodgy seals (clean and flush). Random pattern spotting suggests technique, possibly splashing above the window on the wall or fascia

    • @Windowcleaningvideos
      @Windowcleaningvideos  7 років тому

      Good points. In this case and talking to the lady, it was clear that the frames were never cleaned properly.

  • @firetip198
    @firetip198 5 років тому +1

    Hi Lee... l have spots on my windows. Maybe, can you stop by sometime and wash my windows? I live in Wyoming!

  • @pauldenham8653
    @pauldenham8653 4 роки тому

    That’s why I’m the best window cleaner in Berkshire not in a rush to get to the next job always scrim in the frames 🖼

  • @stevenhensman2541
    @stevenhensman2541 Рік тому

    All glass is wonderful to work on With the Where's the reach and wash A lot of it is to do with the non professional window cleaner

  • @mewantapoo
    @mewantapoo 7 років тому +5

    This is why I am always ocd with frames. quality over quantity

    • @Windowcleaningvideos
      @Windowcleaningvideos  6 років тому

      How many window cleaners have lost work to you because of spotting do you think?

  • @aqua6410
    @aqua6410 3 роки тому +1

    Three different window cleaners not cleaning frame😂. I just carnt see that happening.

  • @gw71581
    @gw71581 5 років тому +1

    Nice viddy. Just lower the music it's to over powering .

  • @pauldesmond3269
    @pauldesmond3269 4 роки тому

    what did you charge her???? ,,,,,i charge extra if they have their frames done

  • @Robert-ij9ih
    @Robert-ij9ih 7 років тому

    👍

  • @OBEEGAINZ
    @OBEEGAINZ 3 роки тому +1

    That could of all been done traditionally

  • @powerinnumbers6159
    @powerinnumbers6159 6 років тому +1

    my god what sort of WC doesn't clean the frames first ( edit ) AT ALL.

  • @mountaindew8224
    @mountaindew8224 5 років тому +1

    The loud background music spoils this video

  • @heavydude7496
    @heavydude7496 5 років тому +1

    Kill the background music, cool info.

  • @jackomalley3687
    @jackomalley3687 5 років тому

    No matter how much you agitate there will always be a few spots on glass.

  • @joecmccluskey
    @joecmccluskey 5 років тому +1

    Music to loud can hardly hear you or lady

  • @thedrvn
    @thedrvn 2 роки тому +1

    I would bet my money that they are using rain water straight to glass. This is what the summer brigade are doing to earn a quick quid. Collecting rain water in the back garden, into a mobile unit and straight onto glass.

    • @Windowcleaningvideos
      @Windowcleaningvideos  2 роки тому

      Actually, three different window cleaners on three separate occasions produced the same issue for this homeowner. It's highly unlikely that they were all rainwater harvesting as my video here proves it can produce just as good quality as from an RO DI setup ua-cam.com/video/--A35jYq8ec/v-deo.html and leave windows spot free.
      The problem was because all the window cleaners did not clean the frames prior to cleaning the glass.

    • @thedrvn
      @thedrvn 2 роки тому +1

      @@Windowcleaningvideos left the comment to early, yeh would agree about the frames

  • @jacoblehman8714
    @jacoblehman8714 2 місяці тому

    you just did what every other guy did.

  • @adampug206gti
    @adampug206gti 4 роки тому

    Who are the 12 idiots that put a thumbs down.. 😳 must have been some of the rival window cleaners that got sacked..😂😂😂😂

  • @stevenhensman2541
    @stevenhensman2541 Рік тому

    She's definitely going to be calling you next time She is a one off or whenever she wants you piss her off

  • @gleamwindows2593
    @gleamwindows2593 4 роки тому

    Great video Lose the music dude!

  • @jacoblehman8714
    @jacoblehman8714 2 місяці тому

    shes not happy because they arnt being cleaned properly.

  • @lanceclark3674
    @lanceclark3674 Рік тому

    Don't most window cleaners just do windows and not the frames

    • @Windowcleaningvideos
      @Windowcleaningvideos  Рік тому

      I’m guessing you are either not a window cleaner or you are a window cleaner using traditional methods?

    • @highshine7620
      @highshine7620 Рік тому

      @@lanceclark3674 And we like questions. I was right in my summary then. When pure water guys clean windows part of that process is to wash over the frames first. This is to prevent dirt from the frames trapped in water from dripping onto the cleaned glass.
      In the old days, you used to be able to charge this as an extra job for fame cleaning if you cleaned windows in the traditional way.
      Traditional guys nowadays if they work in areas amongst other water fed pole operators may choose the habit of running a cloth over as part of the full service.

  • @unoriginalrudeboi7261
    @unoriginalrudeboi7261 Рік тому

    Hold tight the Window Cleaning Junglists out there hahahaha

  • @leeskillings2134
    @leeskillings2134 5 років тому +2

    Lazy clean them off a ladder best way wfps r crap

  • @gh9924
    @gh9924 2 місяці тому

    1 window cleaner could do a poor job, 3 and the problem is obviously her.
    She gets one guy to do it, complains because she doesn't like the speed its done or the price.
    Rince repeat lol