Airbnb CEO Brian Chesky on early rejection, customer focus & AI’s future in hospitality | E1735

Поділитися
Вставка

КОМЕНТАРІ • 132

  • @awesometaiwan6514
    @awesometaiwan6514 Рік тому +153

    Notice Brian Chesky's communication skills. There are no ''hum'' or weird pauses. Very smooth story teller.

    • @drumbassclassics
      @drumbassclassics Рік тому +4

      Someone has had some training methinks. Effective though agreed.

    • @KrishnaHarish
      @KrishnaHarish Рік тому +1

      Editing

    • @awesometaiwan6514
      @awesometaiwan6514 Рік тому +2

      @@drumbassclassics Agree. It feels trained. He doesn't sound inherently ''smart''. Meaning you can tell it's not his original thoughts. He hired some experts to learn, found the talking points, then memorized and drilled them.

    • @MarkSimpson41083
      @MarkSimpson41083 Рік тому +1

      Exactly ^

    • @NFNEWBLOOD
      @NFNEWBLOOD Рік тому +3

      They use a plugin to auto detect and remove all 'umms' and 'ahhs'. You can see in the intro. All in podcast does it too.

  • @nwokochagospel7260
    @nwokochagospel7260 Рік тому +79

    Brian Chesky always gives it 100% and you never get tired of listening.

    • @makhosi6
      @makhosi6 Рік тому

      I can smell arrogence.

    • @garyS3xQ-270
      @garyS3xQ-270 Рік тому

      Chesky is a typical kosher parasite, stealing from other people. Airbnb is an illegal operation.

    • @alainportant6412
      @alainportant6412 Рік тому

      What ? His interventions are the worst.
      He's has just been rehashing the same PR bullshit stories for like 10 years.

  • @AlbiZhulali
    @AlbiZhulali Рік тому +10

    This is one of the best episodes of the show. Brian is a different species!

  • @Mike-gd2fv
    @Mike-gd2fv Рік тому +3

    Brain is one of the best speakers I have ever heard.

  • @maasdd
    @maasdd Рік тому +8

    like his tips for operations is amazing

  • @conniekeyse
    @conniekeyse Рік тому +5

    First time watching this podcast or listening to Brian. Loved the conversation - lively and insightful. Really enjoyed their perspective and experience with AI and how they see it rolling out.

  • @MichaelLaFrance1
    @MichaelLaFrance1 Рік тому +7

    This should be required viewing for not only start-ups, but anyone in business.

  • @martymarkenson3671
    @martymarkenson3671 Рік тому +45

    Never heard a CEO talk so passionately about improving the core experience instead of new products / features

    • @selassie.k.amenorhu4769
      @selassie.k.amenorhu4769 Рік тому +1

      He is just amazing

    • @user-jp7ni5xv1r
      @user-jp7ni5xv1r Рік тому

      a lot of what he says is really basic logic. i champion this thinking myself and I have nowhere near the experience Brian has.

    • @martymarkenson3671
      @martymarkenson3671 Рік тому +2

      @@user-jp7ni5xv1r interesting looking forward to seeing you on the next episode

    • @Ketofit62
      @Ketofit62 Рік тому

      Do I own Airbnb now after what they did to me?

    • @martymarkenson3671
      @martymarkenson3671 Рік тому +1

      @@Ketofit62 what’d they do?

  • @mloneusk
    @mloneusk Рік тому +37

    Wow, this was a fantastic interview and made me tremendously respect Brian Chesky

  • @jisanson
    @jisanson Рік тому +4

    Great episode, thank you!

  • @marksun6420
    @marksun6420 Рік тому +3

    Both engaging and informative. Amazing

  • @elisatseng6286
    @elisatseng6286 8 місяців тому

    Simplicity is the ultimate sophistication!

  • @allinpod
    @allinpod Рік тому +4

    Amazing interview! ❤

  • @nickjerrat
    @nickjerrat Рік тому +2

    OMG this might have been the best interview yet. So much info, I need to watch it several times. Thanks Jason and Brian

  • @toluwaniyi
    @toluwaniyi Рік тому +1

    This was brilliant. So pumped!

  • @nedyalkokarabadzhakov5405
    @nedyalkokarabadzhakov5405 Рік тому +1

    everytime a listen brian i get inspired

  • @tech.startups
    @tech.startups Рік тому +2

    Fantastic interviews!

  • @NourLababidi
    @NourLababidi Рік тому +5

    Mahalo TWIST for interviewing Brian Airbnb CEO
    To me he is the second resilient innovator after Elon Musk. Top 3 for sure

  • @srikarchava4566
    @srikarchava4566 Рік тому +2

    Great talk.

  • @catsarecuter
    @catsarecuter Рік тому +2

    Man this guy is so cool

  • @barbarosozturk
    @barbarosozturk Рік тому +4

    This was a great talk with a great guest, Jason! Thank you.

    • @startups
      @startups  Рік тому

      thanks for tuning in! what other legendary CEOs would you like to see on TWiST?

  • @maasdd
    @maasdd Рік тому +4

    seriously wow wow wow, love it , top top top

  • @prhasn
    @prhasn Рік тому +1

    Miro is excellent, highly recommended.

  • @SumfactsbyBKM
    @SumfactsbyBKM Рік тому +1

    Very informative..Great video....

  • @cfrasier
    @cfrasier Рік тому +9

    Great interview. Very informative and inspiring.

  • @El_Diablo_12
    @El_Diablo_12 Рік тому +1

    6:50 powerful friends who built together
    13:50 Don’t need to appeal to everyone, just a niche
    25:00 marketing is education, but you gotta explain things simply - communicate like they got a baby in one arm, and they’re at a train station
    27:46 have few details, perfect every detail. That requires focus and saying ‘no’ a whole lot
    29:00 customers will give you permission to do new stuff by loving your core service
    48:00 employers surveillance employees electronically
    53:30 the role of the designer is to be a thoughtful host, anticipating the needs of the guest - we gotta understand human psychology and know what you want - it’s more than a tech problem
    58:55 the power of personalization and humanization of front end

    • @El_Diablo_12
      @El_Diablo_12 3 місяці тому

      Oh thanks, completely forgot I ever watched this one

  • @awesometaiwan6514
    @awesometaiwan6514 Рік тому +2

    0:10 Jason be like: ''YUM YUM''! His dry beak got all sweaty!

  • @wd1534
    @wd1534 Рік тому +1

    This helps me. So many people rejected my website idea. I will iterate till I succeed

  • @nidalhanna9675
    @nidalhanna9675 Рік тому +18

    This show is way better than it was with the old cohost

    • @OdysseusAres5500
      @OdysseusAres5500 Рік тому

      No offence, but I completely agree... she was such a weight. Just soothed Jason's ego and barely contributed.

  • @amirsohrabi6802
    @amirsohrabi6802 Рік тому +1

    As usual great content! 🙏 thanks a lot! I’d be lost in the ai world without you. Btw do you prefer the 11 labs clone voice or descript? Would do gerate a comparison between different clone voices?

  • @4mIlr
    @4mIlr Рік тому +1

    15:00
    Saul goodman vibe !

  • @nickheath9444
    @nickheath9444 Рік тому +2

    Such an insightful and exciting conversation. Thanks for posting

  • @BryanClayton1
    @BryanClayton1 Рік тому +7

    Amazing story . Staying in an Airbnb as we speak 😊

  • @ron9079
    @ron9079 Рік тому +7

    Back to what TWIST does best! Love it!

  • @rawscientistofficial
    @rawscientistofficial Рік тому +10

    Brian has been a huge inspiration to me as a founder! I appreciate his work very much! Thank you for the amazing interview!

    • @startups
      @startups  Рік тому

      thanks for tuning in! what other founders/CEOs are inspirations?

    • @BrainChesky
      @BrainChesky Рік тому

      Thank you so much

  • @Michael-bi2wv
    @Michael-bi2wv Рік тому

    Jason looks hammered

  • @ashoksenadeera4459
    @ashoksenadeera4459 7 місяців тому

    Excellent insights

  • @InstantLuc
    @InstantLuc Рік тому +14

    Such a brilliant founder and a great story. Their designs are industry leading. Hopefully Airbnb the service (pricing, cleaning fees, customer support) will catch up.

  • @suza7383
    @suza7383 Рік тому +1

    that was soo good.. an hour just by 😌

  • @kompila
    @kompila Місяць тому

    Do anything to succeed. It is always the story that matters.

  • @jennyrivera5867
    @jennyrivera5867 Рік тому +1

    Haven't seen JCal in a while.. love his enthusiasm always.. for early stage as well as monstrous successes..

  • @Yuri_Ukraine
    @Yuri_Ukraine Рік тому +1

    👍🏼👍🏼👍🏼✊ great interview, thanks, Jason! Greetings from 🇺🇦

  • @garypick
    @garypick Рік тому +2

    The future is clearly a personalize assistant on each phone that learns from everything you do and helps you in everything you do, not unlike KIT, the car from the '80s TV show. Loved that show as a kid.

  • @sigvardskrongorns8547
    @sigvardskrongorns8547 Рік тому +9

    Amazing! Thanks, Jason and TWiST for setting up this interview. Really interesting, especially comparing Bryan's story with Joe Gebbia's story from E1675. Airbnb's story is definitely one out of Hollywood movie. Such a great story.

  • @chiefsalllday
    @chiefsalllday Рік тому +1

    Jony Ive straight up went from Apple to a hotel company, man! Haha, that's wild!

  • @GrantLeeEdwards
    @GrantLeeEdwards Рік тому

    Still boycotting Calicanis & co. Special exception when he lands a guest like BC. Props for that. Best CEO of a publicly traded company.

  • @marcothesis
    @marcothesis Рік тому +4

    How stoked Jason must be to have a guest who is both esteemed and actually listens to his podcast.

  • @out4fun580
    @out4fun580 Рік тому

    What new product was Brian talking about that Airbnb launching next year?

    • @MrJimmy757
      @MrJimmy757 Рік тому

      I’m interested to know to

  • @therJrep
    @therJrep Рік тому

    Looking fit Jason 👍💪

  • @dorsaesh1555
    @dorsaesh1555 7 місяців тому

    YOUR ENERGY LIKE MARRISA LIKE ERIC LIKE MANY MANKE ME HAPPY AND HOPE FOR A BETTER LIFE WITH UNDERSTANDING HUMAN BEING

  • @dorsaesh1555
    @dorsaesh1555 7 місяців тому

    I DOUBT ALL MY PROBLEM SOLVING SKILLS

  • @railsonapi6585
    @railsonapi6585 3 місяці тому +1

    Who's here after reading paul graham's essay?

  • @SiavashGheshmi
    @SiavashGheshmi Рік тому +1

    Please bring Dara, the CEO of Uber, to the show. You are so excellent of an interviewer and I would love to see a great interview of yours with Dara. Thanks!

  • @krisb-travel
    @krisb-travel Рік тому +1

    It’s not about vacations! It’s about your entire work life being better by having your freedom. I’m 38 and when I was 19 worked at jpmorgan for 1 year in an office. It was freaking horrible. Your just a slave to your job. I’ve never worked in an office since for the last 20 years. Remote working vs office job the lifestyle difference is depressing. If you have an office job pls do everything you can to get out. You are missing out on life. I hope everyone gets to experience the freedom of working remotely. My sister works an office job and she can’t do anything. She misses out on so much because she only allowed to leave the office for about 2 weeks in a year. I just got back from a 4 month europe trip and 3 month asia trip. That’s 7 months of travelling and pure blissful freedom in the last 1 year. For my sister it would take her 14 years of her life to experience the same freedom.

  • @richardvaughton8327
    @richardvaughton8327 Рік тому

    AI and personalisation. Is everyone comfy with the depth of knowledge a machine (read corporation) knows about you?

  • @vidbina
    @vidbina Рік тому +4

    Haha. Savage investor. Investor was having a roast day with that "I like everything except you and your idea" line. Jeez 😅

  • @casanico2082
    @casanico2082 Рік тому +2

    I guess there's no more Noti gang, but I got the first like.

  • @awesometaiwan6514
    @awesometaiwan6514 Рік тому +2

    I stopped using Airbnb as it has become too expensive. It's more expensive than hotels now!

    • @DjNapMusic
      @DjNapMusic Рік тому

      Depends on the region. Eastern Europe and Turkey AirBnB places are way cheaper

  • @NichoD3
    @NichoD3 Рік тому +1

    How can I as a designer apply for a position with Brian!? This is such an inspiring story and want to be part of it...

  • @여행-e7i
    @여행-e7i 11 місяців тому

    13:00

  • @AdmiralWhatsHisName
    @AdmiralWhatsHisName Рік тому

    The comment about the writers - the writers are against not being compensation for "ingesting" of their work (as well as reducing their role in the process) ... there's no royalty structure for the IP that "Generative AI" is built on ... the value all accrues to the technologists, not to the cultural creators these models are built from. This is not a case of users getting general inspiration from the open internet with a generative AI tool. The issue is corporations expanding cultural franchises without paying the people that thought of the films, shows, etc.. the work of these authors is what makes the stories etc. enjoyable to start with.

  • @dorsaesh1555
    @dorsaesh1555 7 місяців тому

    peeeoppleee I SO LLOVEE U THAT U ALLLLLLL UNDERSTAND ME. N I DONT FEEEL THAT I EVEN HAVE TO TEELLL THE STORY THAT U ALREADY DO!!!!! I LOVE U PEOPLE.

  • @Ryan-Mather
    @Ryan-Mather Рік тому

    confirmed 1.5x was about as fast as I could handle :P

  • @Ketofit62
    @Ketofit62 Рік тому

    Do I own Airbnb now?

  • @DaviAyres
    @DaviAyres Рік тому

    Hey, Jason! Brian is really excited to share how Airbnb is structured and operates and it seems that he has learned a lot from Apple. That’s incredibly valuable for anyone who’s trying to build a company like Airbnb and Apple. I would love for you to drill down about this topic! It would be great!

  • @nazartkach3866
    @nazartkach3866 Рік тому +3

    Airbnb has amazing experience. It feels like Apple in hotels

  • @AdmiralWhatsHisName
    @AdmiralWhatsHisName Рік тому

    need more AI podcasters and CEOs

  • @dorsaesh1555
    @dorsaesh1555 7 місяців тому

    AND ANNE W

  • @dorsaesh1555
    @dorsaesh1555 7 місяців тому

    sales force

  • @Brucewayne_13
    @Brucewayne_13 Рік тому

    Might have said too much lol
    But ty i guess haha
    Big problem i see with his project is that if the go wider range of concierge
    Pltform like meta google have alteady thing data in…,i can even see a play where THEY care over his idea and i greate ai lifestyle concierge to their ai…should focus of taking care of host who dont have fair coverage regarding thief or vandalism

  • @rajbanwait325
    @rajbanwait325 Рік тому +1

    Lol 🎉🎉🎉🎉🎉🎉 Wine Season

  • @jr8209
    @jr8209 Рік тому

    This is the guy that banned Tim "Lover Boy" Dillon? And those rejection stories: Piles of cash don't fix butthurt it turns out. I kid. Those stories are interesting.

  • @RafaelRodriguez-wt6pq
    @RafaelRodriguez-wt6pq Рік тому

    Is Air b&b renting houses that violate the shore law and it reglamentos in Puerto Rico? We can provide you several examples! Please confirm the position of the company. One company that foster illegal acts is not an ethical and moral one

  • @dorsaesh1555
    @dorsaesh1555 7 місяців тому

    i FEEEL SO MUCH GUILT

  • @dorsaesh1555
    @dorsaesh1555 7 місяців тому

    justin mateen

  • @dorsaesh1555
    @dorsaesh1555 7 місяців тому

    steven jobs team

  • @dorsaesh1555
    @dorsaesh1555 7 місяців тому

    n sean rad

  • @dorsaesh1555
    @dorsaesh1555 7 місяців тому

    AND CHIRS S

  • @dorsaesh1555
    @dorsaesh1555 7 місяців тому

    EVEN ELON MUSK

  • @dorsaesh1555
    @dorsaesh1555 7 місяців тому

    IT WAS TOO MUCH BOOOD MY BRAIN GOT FORZEN MY LEGS NNN I CANT BELIEVE MYSLEF THAT WAS MEEE... BUT IT WAS

  • @dorsaesh1555
    @dorsaesh1555 7 місяців тому

    it still shocks me how much advantage she could get even for her sis and didnt

  • @AnupamAnende_sauronpothor
    @AnupamAnende_sauronpothor Рік тому

    chesky aint kushrain. i aint tafs,davps!

  • @dorsaesh1555
    @dorsaesh1555 7 місяців тому

    sam altman

  • @augmiester123
    @augmiester123 Рік тому

    This guy seems strung out af

  • @bobtarmac1828
    @bobtarmac1828 Рік тому +1

    Ai and hospitality is simple. Ai Jobloss is coming fast. Can we please Cease Ai / GPT? Or start by Pausing Ai before it’s too late?

  • @aijadawddaw
    @aijadawddaw Рік тому

    Does this guy have spring loaded eye brows?

  • @theartemisgland
    @theartemisgland Рік тому

    Privacy centralisation is a bad idea but lets all enjoy the digital auschwitz, shall we?

  • @dorsaesh1555
    @dorsaesh1555 7 місяців тому

    and larrypage wife

  • @dorsaesh1555
    @dorsaesh1555 7 місяців тому

    n steve jobs n family

  • @dorsaesh1555
    @dorsaesh1555 7 місяців тому

    i cant believe i can think of allllllll thesseee complicated problems YET got so frozen confused and lost with a basic simple rape

  • @majamaja3660
    @majamaja3660 10 місяців тому +1

    Brian is funny guy, smart but not in your face

  • @AMYV3
    @AMYV3 Рік тому

    It’s too bad. Lately I see Airb&b as a negative thing. Because it has affected the housing crisis by removing many permanent rental properties in favour of renting their property as an airb&b. Which doubles triples or more what they received from permanent rentals
    At first I was excited and did stay at them But more and more I’m noticing the price you end up paying can be double or more what is advertised. I’m seeing $100 plus for a cleaning fee I mean that’s what the rental fee is for To cover expenses. Cleaning be one of them.

  • @user-kg1od9es5d
    @user-kg1od9es5d Рік тому

    Lol Chesky is a cheap imitation of steve jobs. Sorry man but be original - lets see how this far this new experiment gets you.