The realities of dealing with customers as a reseller-UK eBay Reseller

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  • Опубліковано 3 лис 2024

КОМЕНТАРІ • 28

  • @KeyserTheRedBeard
    @KeyserTheRedBeard Місяць тому +1

    Great video, That’s Flipping Retro. Looking forward to your next upload. I hit the thumbs up icon on your content. Keep up the awesome work! Your anecdotes about difficult customers really resonate. How do you think eBay's policies could be improved to better protect small sellers from unreasonable complaints?

    • @thats_flipping_retro
      @thats_flipping_retro  Місяць тому

      @@KeyserTheRedBeard hey thanks for watching. I’m not really sure what eBay could do about unreasonable people. People have been difficult for ever! I remember working in retail when I was 16 and literally nothing has changed. Hope you subscribe to us and join us for our live streams on Wednesdays at 12pm

  • @fluffy-Muffin
    @fluffy-Muffin Місяць тому +2

    Some people treat complaining like a full time job
    I swear some people wake up and ask, what can I be miserable about today? And whose day can I ruin?
    Much love to you both

  • @leobeboop4944
    @leobeboop4944 Місяць тому

    3:36 flashbacks to the action man trouser situation LOL

  • @debbiedownes445
    @debbiedownes445 Місяць тому

    Hi girls, love the videos.
    If you ever have a customer receive a parcel after you have refunded them contact eBay and ask for a refund as you have followed procedure. It’s happened to me a few times and I’ve always got my money back .

    • @thats_flipping_retro
      @thats_flipping_retro  Місяць тому

      @@debbiedownes445 thanks for the info and thanks for watching ❤️

  • @judithpride1690
    @judithpride1690 Місяць тому +1

    Thanks for sharing your experiences. 20 years on eBay and I got my first negative in July - because the buyer didn't read the description about the marks on the magazine cover. Her feedback was BS - said it was a special magazine (it wasn't). Then I got a negative in August because the new and factory-sealed DVD movie wasn't as good as the original movie 🤔 The buyer refused a revision and eBay didn't remove it either. Sales are now down 70% but I'm trudging on... and trying not to search out the buyer's details to see if I know someone with a dog that lives locally to either of them 😂

    • @thats_flipping_retro
      @thats_flipping_retro  Місяць тому +2

      @@judithpride1690 you couldn’t make it up could you! It’s hard not to take it personally when we all work our butts off. Let’s just hope that karma comes to bite them in the ass lol

  • @leobeboop4944
    @leobeboop4944 Місяць тому

    11:58 steaming sucks! Streaming platforms can take off shows whenever they like /are only able to keep them for so long because of contracts and whatnot. Dvds are so much better. Sure you have to wait but once you have it its yours forever/until its too broken to work anymore

  • @ResellNEThing
    @ResellNEThing Місяць тому

    lots of quacking in this one 🤣😂 naughty Lex... over 450 now... soon be 500 🥳

  • @Wooo-Cash
    @Wooo-Cash Місяць тому +1

    I block everybody that sends a message, no exeptions

    • @thats_flipping_retro
      @thats_flipping_retro  Місяць тому

      @@Wooo-Cash 😂 that’s one way to avoid complaints

    • @Wooo-Cash
      @Wooo-Cash Місяць тому

      ​@@thats_flipping_retro Amazon doesn't have a messenger. I'd rather send those customers to my competition.

  • @matg9093
    @matg9093 Місяць тому +1

    😅✌️👍

  • @judithpride1690
    @judithpride1690 Місяць тому

    Congratulations on 450 subscribers!

  • @dhsugarblade
    @dhsugarblade Місяць тому +2

    You always get one asshole that ruins your day! I had one for a tripod, after 30 days leaves it says it broke first use. I reached out to him please send back, I’ll refund you! He did it came back, there was nothing wrong with it. I messaged him to say you turn the tilt handle unscrew and click into place and then tighten up!!! Nothing wrong with it. Moaned he paid £6 to send back. I told him you cost me £6 too as I sent to you, then he removed feedback.
    I’ve got one now though, 5 weeks after messages me to say a speaker is rattling, he obviously blew them on a high powered amplifier. On feedback… came broken!!! Toss bags

    • @thats_flipping_retro
      @thats_flipping_retro  Місяць тому +1

      @@dhsugarblade what a nightmare! Thank god that they are the minority!

    • @dhsugarblade
      @dhsugarblade Місяць тому

      @@thats_flipping_retro I manage was asshole a week! I bought holograph stickers and put over screws to stop swap outs too

    • @thats_flipping_retro
      @thats_flipping_retro  Місяць тому

      That’s a great idea! You’ve gotta be one step ahead

  • @fluffy-Muffin
    @fluffy-Muffin Місяць тому

    I’ve been self employed for over a decade and I have a list of people I refuse to do business with because they are not worth my time.
    Took a while to work out it’s ok to turn business away.

    • @thats_flipping_retro
      @thats_flipping_retro  Місяць тому +1

      @@fluffy-Muffin maybe we should all get together and create a database lol

  • @jilliancameron4811
    @jilliancameron4811 Місяць тому

    🤣🤣🤣

  • @thecockneycollector3790
    @thecockneycollector3790 Місяць тому

    That’s life get on with life t and stop moaning