I didn't have any printer when I started and would use the qr code and have usps print them. After a month or two I started to hate waiting 20 min in line to get the labels (I live in a larger city). I bought a "broken" zebra thermal printer on ebay for like $35, adjusted the settings and got it working great. Then signed up for a UPS account and requested 10,000 shipping lables for free. My set up cost $35 and have been using it for 3 years.
I was brand new on eBay in 1999 and went to 2 auctions buying some great stuff to resell. I had everything ready, I thought, then listed about 150 items with great pictures and descriptions. It took one whole day, but I got them all in. Then my mistake, because I started them on one day, they all ended 7 days later with a bunch selling, 123 out of 150. I started getting payments in, mostly by money order in those days, but they all came in a hurry. Then I had to pack and ship all of them. I actually had to take a week vacation to get them all out. KNOW YOUR LIMITATIONS. LOL
I am a reseller and I only use my cellphone and I print all my labels off at post office from QR codes. It's free. You save on ink, labels, and printer.
When describing an item, I under sell and over deliver, and I always ship quickly. I have my handling time set to 3 days for a safety net because I have a full-time job, but I usually ship same day or next day. Those 2 things are what I get feedback on the most.
I always get the eBay/USPS QR code on my phone and let the post office print it. It's a free service and you don't need to have a printer and the cost of labels or ink to deal with. Just be sure to write the name or zip+4 code on the package so you don't mix up your labels.
I'm a postal clerk, and I just love those QR codes! Easier/quicker for me...and, I assume, sellers also. So many people who print their own labels don't attach them to the package properly (i.e. scotch taping 2 sides), so this way also ensures they'll stay on thru shipping!
@Undisclosed_FBI agreed. Let's say you get a gift, it's too small/big/not your style and you know this b/c u tried it on...as well as the people at the store who tried it on. But it's still got tags, never left the house, was only worn to try on.... I wouldn't be mad. That is certainly not used. Who know how many people tried it on in the store. Wash your stuff regardless if your buying clothing. ❤
Avoid returns by being honest about your listings and not completely fixing up your photos to make the item look better. Take pride in packaging your item and prepare it as you would want to receive it like. Also, my rule of thumb when buying from second hand stores is: only buy it if you would buy it to give to your best friend. Dont persuade yourself into thinking you can clean it or fix it because you will waste time and not make much profit. So if it looks good enough to give to a friend as a gift then its good enough to try and sell. Good luck my friends ❤
I got a discontinued Swiss Army Knife from a tag store that they marked for $7. They typically go from $25-over $100 depending on the condition. Well it was filthy. I cleaned it up and it sold for $79.99 on ebay.
There are plenty of things we can find that if we’re willing to put in a bit of TLC or repair will sell for good money. It depends on the seller & their preference + business model. Even damaged, broken or incomplete items sell for good money. To each their own - there’s no blanket policy that’s 100% for all.
You are blessed to have each other and kind to help others. I had a friend who sold on EBAY and before she listed anything, she would photo it, number it, wrap it to mail and do the same with all new items. Then she would list them and when she got an order, she would just have to put on the buyers address and send. I need to increase my income but I am childless, elderly, ill, alone and my 2024 Social Security income went up $44 but my Medicare premium went uo $25 and Healthcare Medicare Insurance went up $300. I do not watch TV or have any social media and only recently purchased on EBAY. Every purchase was A-OK. But I think becoming a seller would be too hard. Thanks for being caring people.
Amen to all 10 points. The one I like the most is "don't let fear drive your business decisions". I build loss into my eBay business even though I do this part-time. Expect it, refund it, move on. It's not worth worrying over! Amazing video!!
I agree been selling on eBay 23 years mostly successfully, the attempted scam is definitely the biggest hurdle to overcome. Great video, thanks for making it.
@@onetrues3978 I film myself (with a date stamp) opening return boxes. Of course, people will say that videos and date stamps can be faked, but it will go a long way towards your case when fighting with eBay about it. (I also film the packaging and boxing of more expensive items when I'm shipping them out.)
Boomer here🙋 just started collecting and watching videos to prepare for take off. Just wanted to say, out of all the you tube videos I've come across during this research/learning process, your content is by far my favorite. Thank you, it has really helped this ol gal out☮️
I'm pretty sure I've made almost every one of the mistakes you talked about. I've been reselling a lot of years but only on Ebay for 6 months. It's people like you guys who have shown me how to do this and I appreciate your knowledge. Thanks
With regard to a budget option for a light box, I have used a piece of poster board and put it on top of my stove and the overhead light from the stove works great! I’ve also used a couple of white trash bags and taped them up instead of poster board.
Lonnie, I really like your new haircut and beard trim. I suggest that you prepack all those nutcrackers. It will protect them from dust and chips. You will be able to stack them up. You will be so glad that you did when the busy Christmas season arrives and you sell many each day. You and Candace made a great buy on those nutcrackers. Thanks for the informative videos.
One quick note on keeping inventory. You don’t have the custom sku field as and option in your listings if you don’t have a store subscription. Instead at the bottom of your description you could always put something like Inventory:XYZ. That way you will still have it written in the actual listing and it will make it easier to find things as your inventory grows. Lonnie uses a perfect example when he says that in the beginning you will remember where you put every single item but after a while of listing more and more it will no longer be easy to figure out where you put everything. Hope that helps.
I don’t have the store anymore, and maybe that’s the difference, but I do have the custom SKU. Maybe it’s because I use to pay for a store a couple of years ago, I don’t know but it’s on the bottom of the Item Description tab and shows up on the feed.
Great video. Spot on tips. I find that good descriptions (pointing out condition issues multiple times) & really good packaging are the two best ways to avoid unhappy buyers. My pet peeve are sellers who don't specifically mention any condition issues, but instead just say "See photos for condition". A). Many times pics aren't good enough for that. B. ) Not everyone is shopping on a device that allows them to really zoom in on photos. C.) Some people have vision issues that make playing "Eye Spy" with Ebay pics more difficult. If there's an issue, definitely get pics of it, but take a minute to mention it in the Condition Box as well.
I’m excited to get started! I’m happy to say I’ve already followed so much of your advice. I have the basics, but nothing crazy (printer, laptop, phone camera, ordered boxes from USPS and set up an account). I have a stockpile of boxes and bubble wrap, and I’ve been studying videos like crazy! I really appreciate people like you who are willing to share your experience and mistakes to those of us starting out. Definitely some great advice here! I’m subscribing so I can learn more! Thanks, guys!
I just discovered you guys and I am so happy to subscribe! You both are so down-to-earth and easy to watch and super nice too! I've been selling on eBay for almost 20 years and I so appreciate how you described being honest in your listings & photos! I always say "imagine you're the buyer, how would you want to be treated" and you guys nailed it 100% ! I think all sellers should start out on eBay as buyers so they will learn Jesus' advice - "Do unto others as you would have them do unto you"..........Thank you for an excellent video and I am so excited to watch more! God bless you both!😊😊
This video is a year old. However, if you ever get to see this, I loved this video, but what I loved more was your hair color! That color is a beautiful shade of turquoise, and it looks super great around your face. Really, it's so pretty. I've just never seen someone pull off that color before.... Great video, you two~ 💫🧘♀️💞
4:40 - I take a high powered flashlight with me when clothing shopping at thrift stores/estates. I look insane flashing the light in a store/estate sale but as mentioned, it highlightes stains, rips, and other defects.
Thought this was brilliant. This applies to everyone globally and I’m in the UK. I started my eBay as a hobby a few months ago so consider myself new to the idea. The only thing I would add is that I always post/ship using a ‘tracker’ service, most people are genuine and honest but you’ll always get the odd one whose not so I cover myself and my buyer. Good selling.
I’ve been part-time selling for two years but recently stepped up to selling more hoping to supplement my income more. I don’t plan on quitting my job, I’m an ER and ICU nurse, but I do plan on using eBay to pay our car payment and vacation. This is a great video! Especially shipping and item descriptions. Ultimately, if you exaggerate your item, it’ll result in not only a loss of immediate money but also your rating which I believe will move you down the sellers list. My suggestion, and this was my mistake, is that when you start, start with being organized. (Edit: as I was typing this they started talking about this! Lol) I made this mistake but it catches up as you start to get more items and more orders. Then it’s very difficult. I’ve spent many wasted hours reorganizing when I should have just started off slower but more organized.
I set a free Styrofoam cooler I had in my garage on its side for my photos of medium to small items. It takes fantastic white background photos. Thanks for the info!
This is a VERY GOOD video. Newbies really need this kind of help. I SO appreciate your sincerity and your kindness and your genuine eagerness to be helpful. Your good hearts are very visible, and appreciated. Thank you!!!
What a timely video. I have been reselling on different platforms for about 15 years. All of these points are valid, especially the inventory system one. There is nothing like trying to find a product that you were sure you knew where it was. And your inventory system will probably evolve with your business,
One thing that I think has changed since you started is label printers. For $80 on Amazon I got a device that connects to my cell phone via bluetooth and prints peel and stick shipping labels 4x6 for less than 10 cents each (buying them in small quantities much cheaper in larger batches) and NEVER needs ink. Even at only a couple of sales a day, at the rate my ink jet was chewing through ink cartridges, this thing will pay for itself in less than 60 days. And it reduced the time and hassle factor of doing by about 10 minutes per label.
You guys made many great points. I've been on eBay since 1998 and I see many people make these mistakes. As far as shipping goes, I also use Pirate Ship to save on USPS and UPS shipping. Look forward to seeing more of your videos.
i am a new eBay seller, seller of rocks i pick up off the ground and therefore most ebay advise videos do not apply but yours did and i thank you, i like you guys and i hope i'm as successful as you have become.
You hit the nail on the head on every single one of these points. I wish you had put this video out 3 years ago lol, but there is something about learning those lessons the hard way
Something that happened to me ONCE was a return on a piece of equipment. When I received back from the buyer it was obvious that they swapped parts out. So they scammed me to fix their broken unit.
@@peterlepore2726Wrong! I had girl sell me shoes that had an inflated shipping price ($12 just shipping for a pair of sandals two states away) & I sent them back the day after I bought them because they made my feet make weird sounds when I walked & because I sent back as "I don't like them" vs "defective item" she was allowed to keep my $12 shipping & I only got partially refunded after the return shipping on top of that! So I paid $40, returned, & received $21. Ebay sided with this scammer seller! I also sell a small amt on ebay & I would have refunded the buyer the entire amount because that's just common decency.
Taking good photos is so key. Too often I see a seller write "see photos for condition." That's typically ok, but if the photos are crap, I'm going to assume there's something wrong that I can't see.
absolutely! And if you don't want to take some well spent time, even a few minutes, to endorse your product and yourself, frankly you don't deserve to win! I certainly wouldn't buy anything if I saw that Line. No matter how much I may have been interested in the product. That one line says ALL; " I want your money, but YOU have to work for it. I don't care about You, Your time is not important to me. I don't have time to help you. "I like being broke and unlikeable" lol
@@ginaaugusto3667 The reality when selling used items is buyers won't bother to look at the obvious wear you can see in the photos, then they'll open a "not as described" return that's guaranteed in their favor. I see it as a way of saying "I'm being transparent and I'd like you to take note of these clearly visible flaws before hitting the buy button. Otherwise you're potentially wasting your own time and mine." But like others have said, if the pictures are bad or misleading, saying "see for yourself" won't prevent any returns. Ebay thrives on trust, so be accurate, honest, and document all flaws, and you'll avoid this scenario most of the time. Also, caring about a persons time goes both ways. It takes time to inspect a return, relist, and put it back in inventory. It takes a few seconds to look at a photo and discern that it's not for you. There's nothing more unlikeable than someone who carelessly costs someone else money, especially since sellers are often just small business owners or hobbyists.
I've never regretted getting the thermal printer. Early on, my regular printer would not print out labels correctly and I decided to get an off brand thermal for like $80 and never looked back. Ink can be costly. If you know you're doing ebay/reselling for the long run, even if you are a part time seller, I think its worth it.
We've been selling our house clearance items online and doing videos on YT for abt a year! Wish i knew these tips when starting out!? Would have saved a whole lot of time 😂 Everyday ia a learning day!
I really enjoyed your video. I am a new eBay reseller and y’all have helped me immensely. I appreciate you so very much. You have helped me more than any other channel.
So great to see and hear you folks again. Lost you during Covid (my fault).Always so helpful. Thank you for bringing real and sharing the nuts and bolts of what you do. Looking forward to more soon.
Hello 👋 to my favorite power couple. I just love,love,love your videos and as always this is a goodie. And yes 👍🏾 I’ve came across almost all of these things resailing on EBAY but as you said don’t let that get in the way of your success. Thank You 😊 for showing me how to grow my EBAY BUSINESS.
I was a powerseller, back around 2002-2004ish. Sold on ebay almost full time and now I'm just a part timer. I really on resell if I can make a barrel of money. My friend I ship him equipment to Canada from the here in the states. He's impressed that I can pack stuff beautifully, and get 10lbs of stuff in a 4lb bag and it's packed for war. That's Experience.. HAHAHA
All 10 points where spot on ❤ my weakness is paying more for shipping and not posting as much but thanks to you and other resellers I got a great stock pile waiting for me to list 😅
Great info, I've been selling part time for 5 years. Going full time this year. I needed a boost, this video is great! Looking forward to watching more of your videos! Thank you!
I just found your channel and I have to say a BIG THANK YOU! Such a wealth of information. Tip number 10 is so important, if not the most important. It is my first week as a reseller and while I have made three sales, I have had to already take a step back and rethink pricing my items, taking into account the new seller status with no reviews that is inevitable to any new seller. When I adjusted my pricing, that is when I started making sales. I think it's important to understand going into this, as a new seller, sales are important to get feedback. That's the goal for me these first 30 days. Put yourself into the shoes of a buyer. I wouldn't risk 125 bucks but I would 25. I'm holding off on my more spendy items until I get the traction. Again, great advice and thank you!
Great vid guys! One more general point - sellers should not be afraid to learn new things and revise their strategies. Be flexible, be smart, don't be afraid to buy things that need to be researched. How many times have you two shown the Ebay reseller community of the great opportunities there are to make big profits on things that take a little work and research? Christmas animatronics, Italian cookbooks, Walmart pins, and now EVEN NUTCRACKERS that you are selling long before Christmas! Lonnie and Candice are great role models for us all to emulate!
Think this video gave me the push I needed to start this. I’ve got a TON of jewelry inventory that I made and would sell at the craft fairs whenever I had a free Saturday. Now that my husband isn’t working he can definitely do the shipping portion of it. I have a thermal printer, all the shipping material, (our family has a weird obsession with saving boxes for some reason lmao) I also have those sticker labels and business care cards for everything. Just need to focus on the follow through
I'm a new reseller and I don't skimp on packaging,ever. To me that's the best insurance I can buy to get my items to my buyers safely. And my feedback reflects it also.
A few weeks ago I saw a man in a post office realize that an item he sold was going to cost over $100 to ship, which by his reaction was more than he sold it for. He was having a melt down.
Give the old sniff test. One time, and I wasn't a new seller, I bought a bunch of paperback books that the people had displayed outside on a trailer. They looked great. When I got home and sorted, I noticed a really powerful smoky scent. I did point that out on the listing, but people don't want to buy items with cigarette smoke (or musty odors). You may sell it but not get as much money for it.
I've been re selling for a few years now. It is always a good refresher to hear these tips. Agree! Be accurate, undersle, overdeliver. Another tip: respond to potential buyers' questions professionally and within reasonable time. And yo avoid questions: take your time with the descriptions, measurements, pictures.
Wow! I am so glad I found you guys. What a resource! I am excited to watch a lot more of your videos. Thank you for taking the time and making the effort to be of service.
Accountability, that’s very true! As a reseller on eBay i agree 💯%, been selling random stuff here and there since 2012. And just recently started a small business, and inventory is very true and making sure you take good pictures and describe accurately 🤙🏽
eBay sells is just like life. It’s all up to you. Quality items that people want or need, priced right, and shipped quickly and securely. Agree that we cannot point the finger at others. Very good video.
LOL, when I talk to people that want to start selling on eBay etc. The first thing I say is "if you want to have a reselling business you need to treat it like a business. Put money away, invest in your business etc. Amongst the other things I urge them to do is learn the shipping system...The first time I sold an item on ebay I packed the items and took them to the post office. I handed the guy my packages and he looked at me like I was an idiot. I told him that I thought I was supposed to tell him the addresses (which I had screen shots on my phone) and he would print out the label...LOL!! So I had to go home, write the addresses on a piece of paper, tape them to the packages, then go back to the post office. LOL, I HAD NO CLUE. Needless to say..I'm much more informed now I believe that the best feedback you can receive as a seller is "Fast shipping, packed perfect."
To add to the "don't buy too much equipment, too early" statement: You can make your own light box with an old cardboard box, and a old/used (but not stained) white, blue ,green, etc) cloth of some sort, and some sort of el cheapo light! A lot of this stuff, you can make with things you already have, rather than buy new stuff!
My number one mistake that new sellers make, and why so many quit after a couple of months, is not having a clear understanding of costs. It is way too easy to be mislead into believing you are making a profit when you are actually sustaining a loss overall. Buy for £1, sell for £3--"Hurrah! Look at me, I've tripled my money!". Deduct eBay fees, cost of goods, packing materials, postage, fuel for the trips to buy the item, post the item, ink for your printer... suddenly the profit has disappeared. Add (or subtract!) the cost of items bought that are faulty or simply don't sell and new sellers can quickly find their business sinking. Often the reality only hits home when they notice that the start up pot of cash they had has dwindled rather than grown and they are having to dip into their income from the 'day job' to cover fees or shipping. While it is far too time consuming when (or if) the business starts to grow, it is worthwhile for at least the first few months to keep a very detailed record of income and expenditure right down to individual items. Keeping a grip on costs isn't just a problem for new resellers, major corporations can find it difficult too. A fairly well known tale here in the UK goes back to the 1960s, when the UK was still a major car manufacturer. An iconic vehicle of that period was the Mini--a very compact low cost car that captured the imagination and became the trendy fun thing to drive. Only after the car had been on the market for some years did the manufacturer realise they hadn't done their sums right and were losing money on every car sold... Count the pennies and the pounds will look after themselves. As a bonus, keeping good records will also make it a lot easier when it comes to dealing with the taxman. Remember that losses can be written off against income elsewhere!
Good advice. Helpful for me still learning. One thing I will add is make sure you give size of items in listings. Drives me crazy when I am shopping and I cannot see the size. I didn’t see measurements for your nutcracker but I may have missed it.
@@shedflips oh good. I figured you must but I couldn’t tell from what you showed. Maybe you add that to mistakes made. Because I run into it once in a while when shopping. I am also a seller and watched your video to learn. I got some good tips. Thanks.
I've been pondering about selling on eBay as a side job and this video has opened my eyes on a lot to keep in mind before starting. Thank you! Also that Russian sign by the outlet plug haha
Love #1 and I have talked myself out of a photo box a few time. I am amused at this by you guys since you want to buy mannequins when clothes don’t seem to be a big part of your inventory. I would worry about storing them in the shed. Also Candice takes awesome photos that look better than phone photos. Maybe they didn’t make the sale but made it faster by drawing good attention
I get my bubble wrap for free. I go to a furniture importer and fill my whole car up, last me over 6 months. It's very good, the wrap is a sheet of foam on one side with bubbles on the other very strong. Also I get my boxes for free. I used to print the labels up and sticky tape them on the boxes but now I buy sticky paper it's pre-cut to do the 4 labels on the A4 as per my postal service here in Australia. It's a bit more expensive $20 per 500 seats. But it saves you a lot of time taping cheers Graham.
Great tips all around, especially the title tip about not adding “beautiful , like new , rare” I stopped adding all those to my listings and sales have gone up a ton
I have to say, THANK YOU. I love this video you teach me so much. I waste so much time screening videos that take so long to get to the point. And I love how you not only GET TO THE POINT but you selected the right topics to address. I would love to see something on eBay promotions and using the settings of the listing. Than you.
Hi I am a new reseller to Ebay. Thank you so much to you both, the pointers were excellent all the way til the end of the video. I especially liked the point about personal accountability. looking forward to more such videos from you. God bless!
This video is perfect! My mom has been sourcing with me for a couple years. She’s gotten pretty good at sourcing, and now wants to try selling some of the stuff on her own. This video is just what she needs to avoid a lot of the beginner mistakes! Any ideas on keeping your inventory smoke free when you live with a smoker (aka my dad). This is what has kept her from trying to sell in the past. I’m thinking if she keeps her inventory in tightly sealed tubs upstairs in a room with a closed door, that should keep the smell out. 😕
Hey Amber! Is there like a utility closet or a shed or some other room that is not part of the main house? Or could she maybe get a small climate controlled storage unit? I know the expense would suck but I am doubtful how feasible it is to store the stuff in the house. Smoke always seems to permeate everything eventually. She certainly wouldn't be able to sell clothing I wouldn't think.
I am new to selling ive sold only 1 item so far but i aim to be honest and diligent so im like a sponge absorbing all the info i can i just want to say that i truly appreciate everything you guys have said and i will most certainly apply all these tips as my own because I know if its not going the way i hoped its my own fault so i aim to do good business period you guys remind me of my wife and I accept we are just starting out but plan to make the best of it so watching this is truly inspiring thank you for sharing all these great tips and info i will be following you guys from now on
I'm happy to hear someone FINALLY say "Returns are part of selling online, it's risky" .. People think it's the end of their business getting scammed or get multiple returns. Thing is, bad things happen if you open a brick & mortar, things happen if you have garage sales. You're going to get customers that do not have your best interest in mind and selling online is no different. It sucks to lose an item, but really the time invested crying over it, fighting over it and how it becomes all you can think about hurts your sales more than that 1 return/scam.
Absolutely!!! There is Something in EVERYTHING that happens to us that we can learn from. "What is this trying to teach me?" Find the blessing, analyze it, dissect it, learn from it, and when you get what you need from it, Move On. Ah! the freedom to never quit, Don't give up! Keep going! Smiles, Gina
As a new reseller myself I just wanted to say, I agree with most of these - except #10 - not saying all cases, but sometimes it truly is just eBay issues and has 0 to do with your items. About 5 weeks ago I had the first day on eBay with 0 sales in a very very very long time, for clarity I have done eBay for years but was strictly sports cards. Beginning of this year I decided to go into full blown reselling or as I like to say "Miscellaneous Reselling" - It had been a very long time since I had a day without a single sale until that day, the next day I did over 400 in sales and went on a string of about 3.5 weeks where every day had 250.00+ in sales (keep in mind I have less than 1k items in my store, and just started so 250+ a day was great for me) - again not saying this is always the case but it's also not always just the stuff you're selling either. Also to add some to the list that I have found and that could help others - use YT videos to LEARN items you may not have realized were valuable or that you'd likely skip over if you hadn't seen them and how well they sell, BUT DO NOT use YTers to feel like you're doing something wrong if you're not doing the amount of sales or dollar amount in sales they are doing. You have to remember you're new and you need time to scale, its a marathon, not a sprint. Another important thing to add is know your location - what I mean by that is realize that just cause Candace and Lonnie might be able to find Cookbooks constantly in Louisiana doesn't mean you will ever find a decent cookbook in your area, know the lay of the land, think about the demographic of people in your area, think about the time and travels it'll take to source items, and then figure out what may be better for you to search for consistent inventory of. Some folks it may be vintage stuff, some may be more modern items, some may be farming type items, some may be cookbooks....learn your area, and what you can find that will sell good - overall thought the video had some great tips, I dabble with the YT stuff just trying to vlog or share my journey and hopefully it can help new folks as well seeing someone whos new doing it! *****ohhhhh also forgot, remember that YTers who have a large audience do pull some of their sales from viewers, not that is a bad thing, but its something else people see these videos and wonder why they're not doing the same thing, the viewer sales from larger channels do help push their sales a bit as well*******
Crazy Lamp Lady has a disclaimer on her channel "Because of who we are- we do sell things at a higher rate , PRICES VARY, so you should investigate prices on your own" OR something like that . Meaning "People buy stuff from Us as we are UA-cam Super Stars. Thus a Pyrex bowl that is worth $14.00; will get us $39.99 because people fell like they love, trust and want to support us". Your same Pyrex bowl will sit and not sell. Ever. People also LIVE VICARIOUSLY thru the UA-cam Ebay seller because they are stuck at home with kids or a boring office job and would LOVE to "go shopping for a living". It's just the way it is.
@@LannieLord 100% - and its understandable, having a large YT audience is essentially more marketing towards what they're selling - even though I have a channel, I actually haven't shared my store link or anything cause I enjoy gauging my sales performance without any outside influence to see where I am actually at and how I am doing in the reselling space. I always say it's not hard to find someones store if anyone really wanted to, just search the sold items i've shown, but its nice to see how things are going without any outside influence of sales - i've actually been very happy and proud of the way things have gone this year!
@@LannieLord This is a great point. Yes, I watched CrazyLampLady's auction on WhatNot a few times and thought - there is zero way that these items would sell that high on other platforms - and came the conclusion that it is her popularity as an 'Influencer,' her sweet personality, knowledge of most items, candid when she doesn't know, and people are just paying a premium just to buy from her. She is really so transparent and comfortable being on 'live auctions' - - she deserves the premium. There is a lot of work that goes into what she does too - as are EBay seller's like Lonnie & Candace who make additional sales based on their audience - they've earned it.
Great video!... I just started selling last year, not as a full time job but as a way to get rid of some stuff (especially Swiss Army knives and pocket knives). Fortunately I think I have been following these principles out of instinct, especially when it comes to picture taking, descriptions, and labels. When inventory isn't moving, but I have a lot of views and watchers, I'm always just trying to figure out what I need to change to get it sold.
Lonnie, Candace...how many different ways can you hit the nail on the head!? Excellent list. As an experienced seller, I'd be hard pressed to make a more useful list.
Great content ❤ I have experienced almost all of these. My biggest thing now is my death pile. I'm trying not to buy anything else until I catch up. And try a whatnot show just to clear out inventory
I still use my cell phone and ink jet printer and have for going on 25 years of selling on eBay ... it works for me and have over 11,000 feedback so I sell alot
This is a good reminder and i remember when i first started the tip i got was take photos and pack your item to ship it to make sure its safe and you have the right shipping charged. I actually started storing my hard to package items packed ready to ship with an id number on it or the name of the listing so when it was bought everything was done and i didnt have to worry about it. And now getting back into it. If i dont have the box at home or know where to get it i wont get the item. Also if i didnt trust to throw the item across the room it wasnt packed well enough
I didn't have any printer when I started and would use the qr code and have usps print them. After a month or two I started to hate waiting 20 min in line to get the labels (I live in a larger city). I bought a "broken" zebra thermal printer on ebay for like $35, adjusted the settings and got it working great. Then signed up for a UPS account and requested 10,000 shipping lables for free. My set up cost $35 and have been using it for 3 years.
Are the shipping labels the priority mail one that you have to use with a priority mail box and pay a little extra shipping?
@tristenweems5734 mine are just 4×6 shipping lables. I have shipped priority mail with them. They use heat to print.
I was brand new on eBay in 1999 and went to 2 auctions buying some great stuff to resell. I had everything ready, I thought, then listed about 150 items with great pictures and descriptions. It took one whole day, but I got them all in. Then my mistake, because I started them on one day, they all ended 7 days later with a bunch selling, 123 out of 150. I started getting payments in, mostly by money order in those days, but they all came in a hurry. Then I had to pack and ship all of them. I actually had to take a week vacation to get them all out. KNOW YOUR LIMITATIONS. LOL
oh no, that's crazy :o But glad you were able to ship them
now imaging having 5k items in your store )))
That's hilarious. But sucks at the same time. At least you got the money and vacation in to do all of it. Way to go! 🤙🏽
I guess that was a good problem to have tho! Haha
Well that wouldn't happen these days. It used to be 80% of the stuff listed would sell, now 80% won't sell.
I am a reseller and I only use my cellphone and I print all my labels off at post office from QR codes. It's free. You save on ink, labels, and printer.
Same man
I live in the boonies so the post office is a trek! I save gas money shipping from home.
I never even thought of doing this to save on the overhead, and I go inside the post office with every shipment. Thank you.
I do the same I find it more convenient
Do you use the kiosk?
When describing an item, I under sell and over deliver, and I always ship quickly. I have my handling time set to 3 days for a safety net because I have a full-time job, but I usually ship same day or next day. Those 2 things are what I get feedback on the most.
Same here and I never have any problems. 0% defect rate forever and 100% positive feedback. Not even a single neutral.
I do the same thing !
i do the same exact thing!! i always ship before the 3rd day
I can't thank you guys enough and awesome video ❤️ 💜 💖 ♥️ 💕
I always get the eBay/USPS QR code on my phone and let the post office print it. It's a free service and you don't need to have a printer and the cost of labels or ink to deal with. Just be sure to write the name or zip+4 code on the package so you don't mix up your labels.
I'm a postal clerk, and I just love those QR codes! Easier/quicker for me...and, I assume, sellers also. So many people who print their own labels don't attach them to the package properly (i.e. scotch taping 2 sides), so this way also ensures they'll stay on thru shipping!
How do you get that QR code for ships?
I think it is funny when I read "never worn" BUT they show a picture of them with them having it on. Great information!
Brand new, only used twice.😂
@@runningforthekingYes 😂that's funny when they say that.
YES YES YES
In that case store that offer fitting room should be considered used or preowned clothing lmao
@Undisclosed_FBI agreed. Let's say you get a gift, it's too small/big/not your style and you know this b/c u tried it on...as well as the people at the store who tried it on. But it's still got tags, never left the house, was only worn to try on.... I wouldn't be mad. That is certainly not used. Who know how many people tried it on in the store. Wash your stuff regardless if your buying clothing. ❤
I started thinking that something was wrong and thought it was eBay. I started watching you and others that sell every day. Changed my mind quick!
You guys are so blunt and it comes from a place of love. It shows. I absolutely enjoyed this.
Avoid returns by being honest about your listings and not completely fixing up your photos to make the item look better. Take pride in packaging your item and prepare it as you would want to receive it like.
Also, my rule of thumb when buying from second hand stores is: only buy it if you would buy it to give to your best friend. Dont persuade yourself into thinking you can clean it or fix it because you will waste time and not make much profit. So if it looks good enough to give to a friend as a gift then its good enough to try and sell. Good luck my friends ❤
yep it's pretty damn simple - I've had one return out of 1,500 completed sales and only one negative strike.
great advice! the best Ive heard of abuy feedback
I got a discontinued Swiss Army Knife from a tag store that they marked for $7. They typically go from $25-over $100 depending on the condition. Well it was filthy. I cleaned it up and it sold for $79.99 on ebay.
Description accuracy is KEY!
That, and using photos of the actual item you are selling (NOT a stock photo) will save you a lot of headaches.
There are plenty of things we can find that if we’re willing to put in a bit of TLC or repair will sell for good money. It depends on the seller & their preference + business model. Even damaged, broken or incomplete items sell for good money. To each their own - there’s no blanket policy that’s 100% for all.
You are blessed to have each other and kind to help others. I had a friend who sold on EBAY and before she listed anything, she would photo it, number it, wrap it to mail and do the same with all new items. Then she would list them and when she got an order, she would just have to put on the buyers address and send. I need to increase my income but I am childless, elderly, ill, alone and my 2024 Social Security income went up $44 but my Medicare premium went uo $25 and Healthcare Medicare Insurance went up $300. I do not watch TV or have any social media and only recently purchased on EBAY. Every purchase was A-OK. But I think becoming a seller would be too hard. Thanks for being caring people.
12 years selling on ebay and guilty of almost all mistakes mentioned. Except misrepensation. Great video!
Amen to all 10 points. The one I like the most is "don't let fear drive your business decisions". I build loss into my eBay business even though I do this part-time. Expect it, refund it, move on. It's not worth worrying over! Amazing video!!
I agree been selling on eBay 23 years mostly successfully, the attempted scam is definitely the biggest hurdle to overcome. Great video, thanks for making it.
Is there any way to prevent receiving empty tracked boxes back?
@@onetrues3978 I film myself (with a date stamp) opening return boxes. Of course, people will say that videos and date stamps can be faked, but it will go a long way towards your case when fighting with eBay about it. (I also film the packaging and boxing of more expensive items when I'm shipping them out.)
@@onetrues3978 Ebay should have a policy all returns need to be lodged officially with Post office with a provided photo showing the weight of parcel
Boomer here🙋 just started collecting and watching videos to prepare for take off. Just wanted to say, out of all the you tube videos I've come across during this research/learning process, your content is by far my favorite. Thank you, it has really helped this ol gal out☮️
I'm pretty sure I've made almost every one of the mistakes you talked about. I've been reselling a lot of years but only on Ebay for 6 months. It's people like you guys who have shown me how to do this and I appreciate your knowledge. Thanks
With regard to a budget option for a light box, I have used a piece of poster board and put it on top of my stove and the overhead light from the stove works great! I’ve also used a couple of white trash bags and taped them up instead of poster board.
Lonnie, I really like your new haircut and beard trim. I suggest that you prepack all those nutcrackers. It will protect them from dust and chips. You will be able to stack them up. You will be so glad that you did when the busy Christmas season arrives and you sell many each day. You and Candace made a great buy on those nutcrackers. Thanks for the informative videos.
One quick note on keeping inventory. You don’t have the custom sku field as and option in your listings if you don’t have a store subscription. Instead at the bottom of your description you could always put something like Inventory:XYZ. That way you will still have it written in the actual listing and it will make it easier to find things as your inventory grows. Lonnie uses a perfect example when he says that in the beginning you will remember where you put every single item but after a while of listing more and more it will no longer be easy to figure out where you put everything. Hope that helps.
You do in the UK
I don’t have the store anymore, and maybe that’s the difference, but I do have the custom SKU. Maybe it’s because I use to pay for a store a couple of years ago, I don’t know but it’s on the bottom of the Item Description tab and shows up on the feed.
I don't have a store but I have the custom sku in my item specifics now, and I use my phone.
Thanks! That’s a great tip because I don’t have a store yet!
You don't need a store.
Great video. Spot on tips. I find that good descriptions (pointing out condition issues multiple times) & really good packaging are the two best ways to avoid unhappy buyers.
My pet peeve are sellers who don't specifically mention any condition issues, but instead just say "See photos for condition". A). Many times pics aren't good enough for that. B. ) Not everyone is shopping on a device that allows them to really zoom in on photos. C.) Some people have vision issues that make playing "Eye Spy" with Ebay pics more difficult. If there's an issue, definitely get pics of it, but take a minute to mention it in the Condition Box as well.
I’m excited to get started! I’m happy to say I’ve already followed so much of your advice. I have the basics, but nothing crazy (printer, laptop, phone camera, ordered boxes from USPS and set up an account). I have a stockpile of boxes and bubble wrap, and I’ve been studying videos like crazy! I really appreciate people like you who are willing to share your experience and mistakes to those of us starting out. Definitely some great advice here! I’m subscribing so I can learn more! Thanks, guys!
How is your business going?
I just discovered you guys and I am so happy to subscribe! You both are so down-to-earth and easy to watch and super nice too! I've been selling on eBay for almost 20 years and I so appreciate how you described being honest in your listings & photos! I always say "imagine you're the buyer, how would you want to be treated" and you guys nailed it 100% ! I think all sellers should start out on eBay as buyers so they will learn Jesus' advice - "Do unto others as you would have them do unto you"..........Thank you for an excellent video and I am so excited to watch more! God bless you both!😊😊
This video is a year old. However, if you ever get to see this, I loved this video, but what I loved more was your hair color! That color is a beautiful shade of turquoise, and it looks super great around your face. Really, it's so pretty.
I've just never seen someone pull off that color before.... Great video, you two~
💫🧘♀️💞
Candice just said thank you when I read your comment
4:40 - I take a high powered flashlight with me when clothing shopping at thrift stores/estates. I look insane flashing the light in a store/estate sale but as mentioned, it highlightes stains, rips, and other defects.
Thought this was brilliant. This applies to everyone globally and I’m in the UK. I started my eBay as a hobby a few months ago so consider myself new to the idea. The only thing I would add is that I always post/ship using a ‘tracker’ service, most people are genuine and honest but you’ll always get the odd one whose not so I cover myself and my buyer. Good selling.
Good call on that, Insurance is a good idea as well for pricier items.
I’ve been part-time selling for two years but recently stepped up to selling more hoping to supplement my income more. I don’t plan on quitting my job, I’m an ER and ICU nurse, but I do plan on using eBay to pay our car payment and vacation.
This is a great video! Especially shipping and item descriptions. Ultimately, if you exaggerate your item, it’ll result in not only a loss of immediate money but also your rating which I believe will move you down the sellers list.
My suggestion, and this was my mistake, is that when you start, start with being organized. (Edit: as I was typing this they started talking about this! Lol) I made this mistake but it catches up as you start to get more items and more orders. Then it’s very difficult. I’ve spent many wasted hours reorganizing when I should have just started off slower but more organized.
Hi sister. I'm a ER nurse trying to escape nursing. Wish you well.
I set a free Styrofoam cooler I had in my garage on its side for my photos of medium to small items. It takes fantastic white background photos.
Thanks for the info!
What do you use for lighting? 23:52
I’m for sure gonna do that. If it’s not a reflection it’s my shadow when I’m taking pictures.
Thank you for this information.
This is the Lonnie I like to tune into, the educator, the what sold are okay but these teachable segments are so helpful
This is a VERY GOOD video. Newbies really need this kind of help. I SO appreciate your sincerity and your kindness and your genuine eagerness to be helpful. Your good hearts are very visible, and appreciated. Thank you!!!
What a timely video. I have been reselling on different platforms for about 15 years. All of these points are valid, especially the inventory system one. There is nothing like trying to find a product that you were sure you knew where it was. And your inventory system will probably evolve with your business,
One thing that I think has changed since you started is label printers. For $80 on Amazon I got a device that connects to my cell phone via bluetooth and prints peel and stick shipping labels 4x6 for less than 10 cents each (buying them in small quantities much cheaper in larger batches) and NEVER needs ink. Even at only a couple of sales a day, at the rate my ink jet was chewing through ink cartridges, this thing will pay for itself in less than 60 days. And it reduced the time and hassle factor of doing by about 10 minutes per label.
Which printer is it? Thanks!
Hey which one is it?
Thank you for the tip
I love that blue! Your hair color is VIBRANT!❤
You guys made many great points. I've been on eBay since 1998 and I see many people make these mistakes. As far as shipping goes, I also use Pirate Ship to save on USPS and UPS shipping. Look forward to seeing more of your videos.
I find eBay having the same rates as pirate ship 🤷♂️
how do you figure shipping cost/weight before shipping? How do you figure shipping not knowing where it may ship to? that s what I struggle with
@@jmeredithD2 it’s usually around the same amount, what’s more important is the weight
Hello, I was wondering do you offer free shipping also? Does that help the item sell quicker?
Pirate ship is amazing. You can link all selling platforms to it and it instantly downloads all orders and it’s cheaper
Thanks for that! My favorite.....number 10
THIS DRIVES ME CRAZY!!
PEOPLE ALWAYS COMPLAINING ABOUT SLOW SALES. Finally, someone said it, Thank you!!
i am a new eBay seller, seller of rocks i pick up off the ground and therefore most ebay advise videos do not apply but yours did and i thank you, i like you guys and i hope i'm as successful as you have become.
You hit the nail on the head on every single one of these points. I wish you had put this video out 3 years ago lol, but there is something about learning those lessons the hard way
Something that happened to me ONCE was a return on a piece of equipment. When I received back from the buyer it was obvious that they swapped parts out. So they scammed me to fix their broken unit.
e bay never backs seller im thru with e bay
@@peterlepore2726Wrong! I had girl sell me shoes that had an inflated shipping price ($12 just shipping for a pair of sandals two states away) & I sent them back the day after I bought them because they made my feet make weird sounds when I walked & because I sent back as "I don't like them" vs "defective item" she was allowed to keep my $12 shipping & I only got partially refunded after the return shipping on top of that! So I paid $40, returned, & received $21. Ebay sided with this scammer seller! I also sell a small amt on ebay & I would have refunded the buyer the entire amount because that's just common decency.
I'm just starting as a source of some extra $$ when I retire. Thank you so much! This was really helpful.❤
Taking good photos is so key. Too often I see a seller write "see photos for condition." That's typically ok, but if the photos are crap, I'm going to assume there's something wrong that I can't see.
absolutely! And if you don't want to take some well spent time, even a few minutes, to endorse your product and yourself, frankly you don't deserve to win! I certainly wouldn't buy anything if I saw that Line. No matter how much I may have been interested in the product. That one line says ALL; " I want your money, but YOU have to work for it. I don't care about You, Your time is not important to me. I don't have time to help you. "I like being broke and unlikeable" lol
@@ginaaugusto3667 The reality when selling used items is buyers won't bother to look at the obvious wear you can see in the photos, then they'll open a "not as described" return that's guaranteed in their favor. I see it as a way of saying "I'm being transparent and I'd like you to take note of these clearly visible flaws before hitting the buy button. Otherwise you're potentially wasting your own time and mine." But like others have said, if the pictures are bad or misleading, saying "see for yourself" won't prevent any returns. Ebay thrives on trust, so be accurate, honest, and document all flaws, and you'll avoid this scenario most of the time.
Also, caring about a persons time goes both ways. It takes time to inspect a return, relist, and put it back in inventory. It takes a few seconds to look at a photo and discern that it's not for you. There's nothing more unlikeable than someone who carelessly costs someone else money, especially since sellers are often just small business owners or hobbyists.
Great practical tips! Thanks launching my store within a week.
I've never regretted getting the thermal printer. Early on, my regular printer would not print out labels correctly and I decided to get an off brand thermal for like $80 and never looked back. Ink can be costly. If you know you're doing ebay/reselling for the long run, even if you are a part time seller, I think its worth it.
Same. My thermal printer with peelable labels has been both a money saver AND a huge time saver.
I have an elderly neighbor that still gets the newspaper. I use bubble wrap and then fill with his clean newspaper. I have never had a complaint!
Great stuff. I would also add that when doing “Sell Similar” to make sure the original listing contains correct info. Thanks for the content!
We've been selling our house clearance items online and doing videos on YT for abt a year!
Wish i knew these tips when starting out!? Would have saved a whole lot of time 😂
Everyday ia a learning day!
I really enjoyed your video. I am a new eBay reseller and y’all have helped me immensely. I appreciate you so very much. You have helped me more than any other channel.
So great to see and hear you folks again. Lost you during Covid (my fault).Always so helpful. Thank you for bringing real and sharing the nuts and bolts of what you do. Looking forward to more soon.
Hello 👋 to my favorite power couple. I just love,love,love your videos and as always this is a goodie. And yes 👍🏾 I’ve came across almost all of these things resailing on EBAY but as you said don’t let that get in the way of your success. Thank You 😊 for showing me how to grow my EBAY BUSINESS.
Hello from Germany 🙂.... I turn boxes inside-out 🙂
Me too! Puts all the old bar codes inside where no one can scan them!
great tip and you can do the same w/bags and reuse them that way
I was a powerseller, back around 2002-2004ish. Sold on ebay almost full time and now I'm just a part timer. I really on resell if I can make a barrel of money. My friend I ship him equipment to Canada from the here in the states. He's impressed that I can pack stuff beautifully, and get 10lbs of stuff in a 4lb bag and it's packed for war. That's Experience.. HAHAHA
All 10 points where spot on ❤ my weakness is paying more for shipping and not posting as much but thanks to you and other resellers I got a great stock pile waiting for me to list 😅
I think a bit of a stock pile is necessary for winter when no garage sales, illness keeps you from going out, not finding good inventory…
Great info, I've been selling part time for 5 years. Going full time this year. I needed a boost, this video is great! Looking forward to watching more of your videos! Thank you!
I just found your channel and I have to say a BIG THANK YOU! Such a wealth of information. Tip number 10 is so important, if not the most important. It is my first week as a reseller and while I have made three sales, I have had to already take a step back and rethink pricing my items, taking into account the new seller status with no reviews that is inevitable to any new seller. When I adjusted my pricing, that is when I started making sales. I think it's important to understand going into this, as a new seller, sales are important to get feedback. That's the goal for me these first 30 days. Put yourself into the shoes of a buyer. I wouldn't risk 125 bucks but I would 25. I'm holding off on my more spendy items until I get the traction. Again, great advice and thank you!
Great vid guys! One more general point - sellers should not be afraid to learn new things and revise their strategies. Be flexible, be smart, don't be afraid to buy things that need to be researched. How many times have you two shown the Ebay reseller community of the great opportunities there are to make big profits on things that take a little work and research?
Christmas animatronics, Italian cookbooks, Walmart pins, and now EVEN NUTCRACKERS that you are selling long before Christmas!
Lonnie and Candice are great role models for us all to emulate!
These are all great points.
Do t let fear drive you…you delivered that message very well! thank you!!
Think this video gave me the push I needed to start this. I’ve got a TON of jewelry inventory that I made and would sell at the craft fairs whenever I had a free Saturday. Now that my husband isn’t working he can definitely do the shipping portion of it. I have a thermal printer, all the shipping material, (our family has a weird obsession with saving boxes for some reason lmao) I also have those sticker labels and business care cards for everything. Just need to focus on the follow through
Love this even as a long time reseller we all beed to be reminded ❤
I'm a new reseller and I don't skimp on packaging,ever. To me that's the best insurance I can buy to get my items to my buyers safely. And my feedback reflects it also.
A few weeks ago I saw a man in a post office realize that an item he sold was going to cost over $100 to ship, which by his reaction was more than he sold it for. He was having a melt down.
I've told people about pirate ship right at the counter!
Give the old sniff test. One time, and I wasn't a new seller, I bought a bunch of paperback books that the people had displayed outside on a trailer. They looked great. When I got home and sorted, I noticed a really powerful smoky scent. I did point that out on the listing, but people don't want to buy items with cigarette smoke (or musty odors). You may sell it but not get as much money for it.
I've been re selling for a few years now. It is always a good refresher to hear these tips. Agree! Be accurate, undersle, overdeliver. Another tip: respond to potential buyers' questions professionally and within reasonable time. And yo avoid questions: take your time with the descriptions, measurements, pictures.
Wow! I am so glad I found you guys. What a resource! I am excited to watch a lot more of your videos. Thank you for taking the time and making the effort to be of service.
This video is a must for all eBay sellers new and seasoned. Very useful! TY❤
This is probably one of the best and informative videos I’ve seen by far! You guys covered everything and in detail. Much appreciated ❤👍🏻
Accountability, that’s very true! As a reseller on eBay i agree 💯%, been selling random stuff here and there since 2012. And just recently started a small business, and inventory is very true and making sure you take good pictures and describe accurately 🤙🏽
eBay sells is just like life. It’s all up to you. Quality items that people want or need, priced right, and shipped quickly and securely.
Agree that we cannot point the finger at others.
Very good video.
This is my first time coming across you guys on you tube. But I love the butt kicking lol. Great advice. Thank you so much
Great informative video!!
LOL, when I talk to people that want to start selling on eBay etc. The first thing I say is "if you want to have a reselling business you need to treat it like a business. Put money away, invest in your business etc. Amongst the other things I urge them to do is learn the shipping system...The first time I sold an item on ebay I packed the items and took them to the post office. I handed the guy my packages and he looked at me like I was an idiot. I told him that I thought I was supposed to tell him the addresses (which I had screen shots on my phone) and he would print out the label...LOL!! So I had to go home, write the addresses on a piece of paper, tape them to the packages, then go back to the post office. LOL, I HAD NO CLUE. Needless to say..I'm much more informed now
I believe that the best feedback you can receive as a seller is "Fast shipping, packed perfect."
As a postal clerk, I've gotten that more than a few times😅😂🤣 I consider it a teachable moment!
Such sound advice. A must watch for any old & new reseller.
To add to the "don't buy too much equipment, too early" statement: You can make your own light box with an old cardboard box, and a old/used (but not stained) white, blue ,green, etc) cloth of some sort, and some sort of el cheapo light! A lot of this stuff, you can make with things you already have, rather than buy new stuff!
My number one mistake that new sellers make, and why so many quit after a couple of months, is not having a clear understanding of costs. It is way too easy to be mislead into believing you are making a profit when you are actually sustaining a loss overall.
Buy for £1, sell for £3--"Hurrah! Look at me, I've tripled my money!".
Deduct eBay fees, cost of goods, packing materials, postage, fuel for the trips to buy the item, post the item, ink for your printer... suddenly the profit has disappeared. Add (or subtract!) the cost of items bought that are faulty or simply don't sell and new sellers can quickly find their business sinking. Often the reality only hits home when they notice that the start up pot of cash they had has dwindled rather than grown and they are having to dip into their income from the 'day job' to cover fees or shipping.
While it is far too time consuming when (or if) the business starts to grow, it is worthwhile for at least the first few months to keep a very detailed record of income and expenditure right down to individual items.
Keeping a grip on costs isn't just a problem for new resellers, major corporations can find it difficult too. A fairly well known tale here in the UK goes back to the 1960s, when the UK was still a major car manufacturer. An iconic vehicle of that period was the Mini--a very compact low cost car that captured the imagination and became the trendy fun thing to drive. Only after the car had been on the market for some years did the manufacturer realise they hadn't done their sums right and were losing money on every car sold...
Count the pennies and the pounds will look after themselves.
As a bonus, keeping good records will also make it a lot easier when it comes to dealing with the taxman. Remember that losses can be written off against income elsewhere!
Good advice. Helpful for me still learning. One thing I will add is make sure you give size of items in listings. Drives me crazy when I am shopping and I cannot see the size. I didn’t see measurements for your nutcracker but I may have missed it.
We only have 3 nutcrackers left and the sizes of all three are in the titles. Is it one of those you are talking about?
@@shedflips oh good. I figured you must but I couldn’t tell from what you showed. Maybe you add that to mistakes made. Because I run into it once in a while when shopping. I am also a seller and watched your video to learn. I got some good tips. Thanks.
@@marilynhenke2902 that is a good idea.
Great video! I’m planning to start clearing some closets of collectibles I don’t want anymore and this was super helpful!
Great information! I'm going to try an EBay store soon.
I've been pondering about selling on eBay as a side job and this video has opened my eyes on a lot to keep in mind before starting. Thank you! Also that Russian sign by the outlet plug haha
Love #1 and I have talked myself out of a photo box a few time. I am amused at this by you guys since you want to buy mannequins when clothes don’t seem to be a big part of your inventory. I would worry about storing them in the shed. Also Candice takes awesome photos that look better than phone photos. Maybe they didn’t make the sale but made it faster by drawing good attention
I get my bubble wrap for free. I go to a furniture importer and fill my whole car up, last me over 6 months. It's very good, the wrap is a sheet of foam on one side with bubbles on the other very strong. Also I get my boxes for free. I used to print the labels up and sticky tape them on the boxes but now I buy sticky paper it's pre-cut to do the 4 labels on the A4 as per my postal service here in Australia. It's a bit more expensive $20 per 500 seats. But it saves you a lot of time taping cheers Graham.
Great Video! Very informative! Straight to the point and “Wrapping the item in Newspaper 😮😅” Presentation is Important!! 👍🏽Thanks for sharing
Great tips all around, especially the title tip about not adding “beautiful , like new , rare”
I stopped adding all those to my listings and sales have gone up a ton
I have to say, THANK YOU. I love this video you teach me so much. I waste so much time screening videos that take so long to get to the point. And I love how you not only GET TO THE POINT but you selected the right topics to address. I would love to see something on eBay promotions and using the settings of the listing. Than you.
Hi I am a new reseller to Ebay. Thank you so much to you both, the pointers were excellent all the way til the end of the video. I especially liked the point about personal accountability. looking forward to more such videos from you. God bless!
I love the way you describe everything! I definitely want to learn more!
Shipping is very difficult, and it is never overstated how important shipping and supplies is soo important
Thanks so for the returns film the unpacking LOL a lot of good tips thanks
This video is perfect! My mom has been sourcing with me for a couple years. She’s gotten pretty good at sourcing, and now wants to try selling some of the stuff on her own. This video is just what she needs to avoid a lot of the beginner mistakes! Any ideas on keeping your inventory smoke free when you live with a smoker (aka my dad). This is what has kept her from trying to sell in the past. I’m thinking if she keeps her inventory in tightly sealed tubs upstairs in a room with a closed door, that should keep the smell out. 😕
Hey Amber! Is there like a utility closet or a shed or some other room that is not part of the main house? Or could she maybe get a small climate controlled storage unit? I know the expense would suck but I am doubtful how feasible it is to store the stuff in the house. Smoke always seems to permeate everything eventually. She certainly wouldn't be able to sell clothing I wouldn't think.
I’ve been part time reseller for about 5 years, these are genuine very true and great points ! Also learned a few things myself. Thanks !
I am new to selling ive sold only 1 item so far but i aim to be honest and diligent so im like a sponge absorbing all the info i can i just want to say that i truly appreciate everything you guys have said and i will most certainly apply all these tips as my own because I know if its not going the way i hoped its my own fault so i aim to do good business period you guys remind me of my wife and I accept we are just starting out but plan to make the best of it so watching this is truly inspiring thank you for sharing all these great tips and info i will be following you guys from now on
I'm happy to hear someone FINALLY say "Returns are part of selling online, it's risky" .. People think it's the end of their business getting scammed or get multiple returns. Thing is, bad things happen if you open a brick & mortar, things happen if you have garage sales. You're going to get customers that do not have your best interest in mind and selling online is no different. It sucks to lose an item, but really the time invested crying over it, fighting over it and how it becomes all you can think about hurts your sales more than that 1 return/scam.
Absolutely!!! There is Something in EVERYTHING that happens to us that we can learn from. "What is this trying to teach me?" Find the blessing, analyze it, dissect it, learn from it, and when you get what you need from it, Move On. Ah! the freedom to never quit, Don't give up! Keep going! Smiles, Gina
I sell a LOT of different items on eBay- the ONLY THING THAT COMES BACK IS CLOTHES !!!!!
#10 hits hard, but I needed it. Thank you!
As a new reseller myself I just wanted to say, I agree with most of these - except #10 - not saying all cases, but sometimes it truly is just eBay issues and has 0 to do with your items. About 5 weeks ago I had the first day on eBay with 0 sales in a very very very long time, for clarity I have done eBay for years but was strictly sports cards. Beginning of this year I decided to go into full blown reselling or as I like to say "Miscellaneous Reselling" - It had been a very long time since I had a day without a single sale until that day, the next day I did over 400 in sales and went on a string of about 3.5 weeks where every day had 250.00+ in sales (keep in mind I have less than 1k items in my store, and just started so 250+ a day was great for me) - again not saying this is always the case but it's also not always just the stuff you're selling either. Also to add some to the list that I have found and that could help others - use YT videos to LEARN items you may not have realized were valuable or that you'd likely skip over if you hadn't seen them and how well they sell, BUT DO NOT use YTers to feel like you're doing something wrong if you're not doing the amount of sales or dollar amount in sales they are doing. You have to remember you're new and you need time to scale, its a marathon, not a sprint. Another important thing to add is know your location - what I mean by that is realize that just cause Candace and Lonnie might be able to find Cookbooks constantly in Louisiana doesn't mean you will ever find a decent cookbook in your area, know the lay of the land, think about the demographic of people in your area, think about the time and travels it'll take to source items, and then figure out what may be better for you to search for consistent inventory of. Some folks it may be vintage stuff, some may be more modern items, some may be farming type items, some may be cookbooks....learn your area, and what you can find that will sell good - overall thought the video had some great tips, I dabble with the YT stuff just trying to vlog or share my journey and hopefully it can help new folks as well seeing someone whos new doing it! *****ohhhhh also forgot, remember that YTers who have a large audience do pull some of their sales from viewers, not that is a bad thing, but its something else people see these videos and wonder why they're not doing the same thing, the viewer sales from larger channels do help push their sales a bit as well*******
Crazy Lamp Lady has a disclaimer on her channel "Because of who we are- we do sell things at a higher rate , PRICES VARY, so you should investigate prices on your own" OR something like that . Meaning "People buy stuff from Us as we are UA-cam Super Stars. Thus a Pyrex bowl that is worth $14.00; will get us $39.99 because people fell like they love, trust and want to support us". Your same Pyrex bowl will sit and not sell. Ever. People also LIVE VICARIOUSLY thru the UA-cam Ebay seller because they are stuck at home with kids or a boring office job and would LOVE to "go shopping for a living". It's just the way it is.
@@LannieLord 100% - and its understandable, having a large YT audience is essentially more marketing towards what they're selling - even though I have a channel, I actually haven't shared my store link or anything cause I enjoy gauging my sales performance without any outside influence to see where I am actually at and how I am doing in the reselling space. I always say it's not hard to find someones store if anyone really wanted to, just search the sold items i've shown, but its nice to see how things are going without any outside influence of sales - i've actually been very happy and proud of the way things have gone this year!
@@LannieLord This is a great point. Yes, I watched CrazyLampLady's auction on WhatNot a few times and thought - there is zero way that these items would sell that high on other platforms - and came the conclusion that it is her popularity as an 'Influencer,' her sweet personality, knowledge of most items, candid when she doesn't know, and people are just paying a premium just to buy from her. She is really so transparent and comfortable being on 'live auctions' - - she deserves the premium. There is a lot of work that goes into what she does too - as are EBay seller's like Lonnie & Candace who make additional sales based on their audience - they've earned it.
This was really helpful for me. Thank you so much for posting.
thanks for the this piece of content out...great stuff!!!! you should once in awhile do a top ten bad buys
Great video!... I just started selling last year, not as a full time job but as a way to get rid of some stuff (especially Swiss Army knives and pocket knives). Fortunately I think I have been following these principles out of instinct, especially when it comes to picture taking, descriptions, and labels. When inventory isn't moving, but I have a lot of views and watchers, I'm always just trying to figure out what I need to change to get it sold.
Lonnie, Candace...how many different ways can you hit the nail on the head!? Excellent list. As an experienced seller, I'd be hard pressed to make a more useful list.
Great content ❤ I have experienced almost all of these. My biggest thing now is my death pile. I'm trying not to buy anything else until I catch up. And try a whatnot show just to clear out inventory
Wow! Great video. You took us to church! Thank you for the content. I love the husband-and-wife team-up.
That’s a powerful list for resellers to expand to a more professional mindset 👌👌Thanks guys ❤😊
I still use my cell phone and ink jet printer and have for going on 25 years of selling on eBay ... it works for me and have over 11,000 feedback so I sell alot
Do you get scammed very often on returned empty boxes??
Unless you're refilling your ink cartridges, a thermal printer will save so much money!
Nice advice. Own your mistakes and failures & and success. 100% agree
This is a good reminder and i remember when i first started the tip i got was take photos and pack your item to ship it to make sure its safe and you have the right shipping charged. I actually started storing my hard to package items packed ready to ship with an id number on it or the name of the listing so when it was bought everything was done and i didnt have to worry about it. And now getting back into it. If i dont have the box at home or know where to get it i wont get the item. Also if i didnt trust to throw the item across the room it wasnt packed well enough
Showing me that "Custom UPC" space is amazing. I've only listed one thing so far but I have like 300+ items to post and inventory. 😅
I had a return on some driving boots and I relisted them and sold them again about a week or two later. I was happy.