Filson Restoration Department and Workshop

We’ve taken pride in the quality of our craftsmanship for over a century, and in keeping with that tradition, the Filson Restoration Department and Filson Workshop were formed. Follow the link to read the Q&A, where we caught up with Jeremy Bennett, Jon Duce, and Marissa Barnard, from the workshop team, to find out what goes into restoring a Filson original and creating a one-of-a-kind piece from salvaged resources.
www.filson.com...

[@bakkermaarten007]

Is the Restoration Dept and Workshop also where new bags are designed? If so, please make a successor of the Field Satchel or a leather Tablet Briefcase. You really need a suitable slim and handsome briefcase in your range (not that new black one you just released, no Filson fan will like that one). Something to enter meetings with and still look apt for use in the field. Why not create an updated version of the Field Satchel?

[@filson]

Thanks for reaching out! Neither our Restoration Dept nor our Workshop does any product development - they are focused on making damaged products or extra materials into unique pieces. You can learn more here: bit.ly/36uDfuW

[@Theredeemedchild2]

When i call customer service it says youre customer service is open at 6am. I'm calling now and the recording says your closed. Are you open or not??

[@filson]

Our customer service reps are open Weekdays from 7am-3pm PST. For more info or to send an email, please visit: www.filson.com/customer-service

[@johngray1652]

Filson takes care of you and the gear/clothing.....always. Hands down the best products as well as even better customer service. I would never buy anything else.