Yes, very well said! customer service is important in the hospitality industry is because it affects businesses' reviews. If a hospitality business acquires dozens of negative customer reviews, it will discourage other prospective customers from visiting their establishment and buying their products or services. Also Customer satisfaction plays a vital role within almost any business. ... Not only is it a leading indicator used to measure customer loyalty and retention, it enables businesses to identify unhappy customers, reduce customer losses. It is also a key point of differentiation that helps you to attract new customers in competitive business environments. Therefore, customer service in hospitality is everything.
Customer service is the act of taking care of the cutomers needs by providing and delivering professional, helpful, high quality service and assistance before, during and after the customers requirements are met.
Thanks mam, your voice is very clear and your word's is very creativity and video help's for industrial sector. I learned how to deal with new customers.
Watch more videos on Customer Service: ua-cam.com/play/PLWPirh4EWFpEnY0b4Bc_YPWDb3seX4g2o.html&si=tdgKPZkUgRHyxFp4
Yes, very well said! customer service is important in the hospitality industry is because it affects businesses' reviews. If a hospitality business acquires dozens of negative customer reviews, it will discourage other prospective customers from visiting their establishment and buying their products or services. Also Customer satisfaction plays a vital role within almost any business. ... Not only is it a leading indicator used to measure customer loyalty and retention, it enables businesses to identify unhappy customers, reduce customer losses. It is also a key point of differentiation that helps you to attract new customers in competitive business environments. Therefore, customer service in hospitality is everything.
Yes because customer service and hospitality goes hand in hand
Great video helped me in understanding more about Customer Service and its importance in any service industry keep posting more such videos Thank you
Customer service is the act of taking care of the cutomers needs by providing and delivering professional, helpful, high quality service and assistance before, during and after the customers requirements are met.
Thanks mam, your voice is very clear and your word's is very creativity and video help's for industrial sector. I learned how to deal with new customers.
I am going for an interview mam.surely your message really helpful for me.thank a lot mam
thanks madam this a great video
i learn lot about customer service
thank mam for this beautiful module
Thank you so much 🙂 well I m going to apply for customer service executive so it's compulsory for me to know about it:)
mam i always miss you and waiting for latest video
U r so swt mam..
Thank you mam
thanks madam
That for the lesson
Super
hey is it possible if u send me presentation
How to get this slides
Hlo mam, will when your next video in this weak.
Kay mem Hindi may milega
catch Christopher Brooks explain how to overcome a customer service crisis ua-cam.com/video/Ak3GEmmK2Hk/v-deo.html
తెలుగు language please
hi
thank mam for this beautiful module
Yes
thank mam for this beautiful module