the frikkin instructions in the box don’t say where to put the medicine. I am thankful for videos like this. But the how the hell are they gonna manufacture such a device and tell you every instruction you need except for how to put in the medicine?! This is the first time I ever had to use one of these. Anways, it just seemed reallt silly, but again I’m glad I found this video.
Hi there, we're sorry to hear about the issues you've been facing with the InnoSpire Nebulizer. Please know that our social media team is always available and ready to assist you when it's needed. Feel free to reach out to us on Facebook or Twitter, one of our colleagues will get back to you in a timely manner. Looking forward to talking to you soon!
Hi there, just a reminder that we're more than happy to assist you with your Nebulizer and answer any questions. Please feel free to send us a message on Facebook (@Philips) or Twitter (@PhilipsCare), where our team is available 24/7. We hope to hear from you soon!
@@PhilipsHC My husband suggested that I look at you tube to see if I might find something useful as far as instructions to use the machine. I'm glad he did, Thank you for the video
@@PhilipsHCI have cleaned my mouth piece many times and after about a year it isn’t delivering the medicine. Occasionally it will have a spurt for a second.
A more generic unit Injust got in Madagascar for my daughter is the same way. This sort of video helps with all of the different types. So thanks for the vid.
Please follow instructions as indicated. I was using the nebulizer 3-4 times a day and breathing in extremely rather than 'slowly' as indicated on the video. Warning...I ended up with severe heart palpitations and was put on a beta blocker to offset the problem. I now use the nebulizer once every other day and it controls my COPD which has not worsen in over 3 years.
Hi there, thank you for reaching out to us. Sorry to hear you are experiencing this inconvenience. Is it correct that using the device every other day has been more of a success, instead of 3-4 times a day? Awaiting your reply.
@@PhilipsHC Doctors tell me that the amount of use needed will vary from patient to patient while 3 times a day is a normal starting amount. As for me...I was inhaling to the extreme(deep inhalations) and that ..in doing so..'might' have brought about the heart palpitations. I stopped all use for several months until the beta blocker reduced the palpitations to a point that I (and the doctor) agreed to start use again using it once every other day. That is what I am doing right now and will continue as long as my oxygen intake is at 97-98% without any palpitations. I do not see why I should use it any more than needed.
Thank you for the information. We are sorry to hear about the effects it caused you after using it 3-4 times a day. It was correct to have seen a doctor after that incident. Moving forward, we also agree to follow as your doctor has prescribed, and not use the machine more than recommended. We are glad to hear that you are doing better now, and we do hope that you will continue to be. Should you need further assistance in the future, our social media platforms are available 24/7 to answer to your messages. For now, we wish you all the best, and stay safe at all times! 🌟
I just went to this site to.philips/60561CQfA to order some filters. Every time I entered my information...the order went through BUT the delivery address kept coming up United Kingdom instead of USA.I attempted(several times) to indicate USA but the order would not accept the change. Please advise and thank you..Awaiting your reply.
Hello again. Sorry to hear you are now having trouble getting some new filters for your machine. It is indeed a UK page, which is why it is not accepting a US address. However, we could get some help from our product team on this. We'll forward this message to them, and they will join in this conversation shortly. :)
Just started with a nebukizernfornmyndaughter but not this brand. Thanks as this video helped me. But man the medicine delivery they have here is barbaric. Glass ampules. Giant bottle of saline and a giant needle. No plastic squeeze ampules here. Feel like some sort of 1930’s nurse with this gear. Help
Hi there, Dj. Thanks for bringing this to our attention. We're sorry to hear that you didn't receive the mask. We recommend contacting us on Facebook (@Philips) or Twitter (@PhilipsCare), so we can assist you properly with your situation. We hope to hear from you soon.
Thank you for elaborating on your concern, Dora. We are sorry to inform you that we won't be able to assist you here. Please get in touch with us via Social media to discuss this further. We're available on Facebook (@Philips) and Twitter (@PhilipsCare). Don't worry, if you don't use Social Media, you can also reach out to us via the contact page at to.philips/60563mtmr.
Hi Jawad, thanks for reaching out. We're sorry to hear that you're experiencing issues. Could you send us your country of residence? Hope to hear from you soon!
Hello, I bought this nebulizer and from the first time using it the air pressure is so low that I can barely feel it. If I put my hand on top of the hole without the tubing I can feel gentle air pressure but when I use the tube and mask it's not strong enough to blow the medication. Is my nebulizer defected?
Hi there, we're sorry to hear that the Philips InnoSpire Essence Nebulizer Compressor isn't working as expected. Could you please reach out to us on Facebook (Philips) or Twitter (@Philips)? We would love to help you out.
@@asbahgull1532 it's defected and needs to be repaired/replaced. Sadly mine was way past the guarantee so I had to buy a new one. The new one works just fine; strong air pressure
Thanks for your interest, Rohit. For the local availability of the InnoSpire Essence Nebulizer, we recommend contact our Healthcare team at 1-800-419-6788 or call.ccc@philips.com, so that your inquiry can be looked into. Hope this helps!
Hello there! Thank you for your question. We would be happy to assist you on this matter. Could you let us know your country of residence? Hope to hear from you soon!
Thanks for getting back to us, Sy. We will have our dedicated team follow up on your request and get back to you shortly. Should you run into other issues in the future, feel free to reach out!
Hi, thanks for reaching out. Please find the US link here: to.philips/6054Mk8L6. If you have any further questions, please feel free to reach out to us on social media. We’re available 24/7 on Facebook (to.philips/6055Mk8LB) and Twitter (to.philips/6056Mk8L8). Alternatively, you can reach out to us via the contact page on our website. Thank you!
Hi Basheer, thank you for reaching out to us. We're sorry to hear that you're experiencing issues with your Philips InnoSpire Essence Nebulizer. We recommend that you contact our Healthcare team at 1-800-419-6788 or call.ccc@philips.com, so that they can look into this for you. Hope this helps!
@@PhilipsHC hello I’m having problems out of my breathing machine it’s a same model as the one in the video just a older model. It’s not misting I’ve tried cleaning it but still no mist.
Hey there, we are happy to answer any questions you might have. You can reach us via twitter (@PhilipsCare) or Facebook (to.philips/6052HAA9A). Looking forward to hearing back from you! :)
i got prescribed one from my corona doctor, in addition to lots of other fantastic medications like hydroxychloroquine and ivermectin and doxycycline. Neb is supposed to help the cough with budesonine so I guess I’ll find out here shortly.
Hi Samirul, great question! We would be happy to provide you with the appropriate information, but in order to do so, we need to contact our local colleagues, could you let us know your country of residence? Thanks in advance.
Hi Samirul, great question! We would be happy to provide you with the appropriate information, but in order to do so, we need to contact our local colleagues, could you let us know your country of residence? Thanks in advance.
Hi there Samirul, and thank you for your response. We would like to know your country of residence, because we need to contact our local support team for respiratory related questions. Thank you, and waiting for your reply.:)
Hi, thanks for sharing your question. We would like to have a closer look into the issue you have with the chalky plug. Would you mind reaching out to us on Facebook (to.philips/6054RndnG), or X/Twitter (to.philips/6055RndnH). Hope to hear from you soon.
Hi Khadija, thanks for your comment. Could you kindly tell us your country of residence? We can then provide you with the correct information. Thanks in advance!
Hi Barbara, thank you for your question. New filters are available through our website and need to be replaced every three months. to.philips/60561CQfA. Please let us know if you have any other questions!
Hi Ingrid, thanks for reaching out to us regarding your InnoSpire Essence Nebulizer. We are sorry to hear of the issue and would like to help you further. Could you kindly confirm your country of residence in a Private Message, we can then check how we can help you. We'll look out for your message!
Hello Rohit, thank you for your comment. We are sorry to hear about this and would like to ask you to please reach out to us on Social Media. We’re available 24/7 on Facebook (to.philips/6056M6V1p) and Twitter (to.philips/6057M6V1V). One of our colleagues will then try their best to help you further. Hope to speak to you soon!
Not distributed by manufacturer, Philips,any longer. It worked for 8 months before it quit. I paid $69.95 from a local medical equipment store. It was sold by Philips for $29.95. That is a huge markup. It has a five year warranty. Who should I complain to? Price gouging of the disabled and in-firmed. Unfair business practices in your hometown!
Thank you so much for reaching out to us in regard to the issue you were having with our Innospire Essence nebulizer. We would like to take a closer look at the issue you are having, but we would need to ask some additional details including your full name, phone number, and where you purchased the equipment from. We understand that you may not want to include this information in a public forum. We encourage you to reach out to us at 1-800-345-6443 (Monday-Friday 8:30am-5:00 pm EST) to maybe troubleshoot this issue, and discuss further steps. We would also like to document this issue for our quality team so that we can continue to manufacture quality products for our patients. We appreciate you brining this issue to our attention.
Hello we are awaiting your reply and hope to hear from you soon! Thank you so much for reaching out to us in regard to the issue you were having with our Innospire Essence nebulizer. We would like to take a closer look at the issue you are having, but we would need to ask some additional details including your full name, phone number, and where you purchased the equipment from. We understand that you may not want to include this information in a public forum. We encourage you to reach out to us at 1-800-345-6443 (Monday-Friday 8:30am-5:00 pm EST) to maybe troubleshoot this issue, and discuss further steps. We would also like to document this issue for our quality team so that we can continue to manufacture quality products for our patients. We appreciate you brining this issue to our attention.
Hello we are awaiting your reply and hope to hear from you soon! Thank you so much for reaching out to us in regard to the issue you were having with our Innospire Essence nebulizer. We would like to take a closer look at the issue you are having, but we would need to ask some additional details including your full name, phone number, and where you purchased the equipment from. We understand that you may not want to include this information in a public forum. We encourage you to reach out to us at 1-800-345-6443 (Monday-Friday 8:30am-5:00 pm EST) to maybe troubleshoot this issue, and discuss further steps. We would also like to document this issue for our quality team so that we can continue to manufacture quality products for our patients. We appreciate you brining this issue to our attention.
Hi thanks for your feedback. We're sorry to hear you were unable to find the proper instructions. We're happy to help should you have any questions so feel free to let us know ow we can assist!
the frikkin instructions in the box don’t say where to put the medicine. I am thankful for videos like this. But the how the hell are they gonna manufacture such a device and tell you every instruction you need except for how to put in the medicine?! This is the first time I ever had to use one of these. Anways, it just seemed reallt silly, but again I’m glad I found this video.
Hi there, we're sorry to hear about the issues you've been facing with the InnoSpire Nebulizer. Please know that our social media team is always available and ready to assist you when it's needed. Feel free to reach out to us on Facebook or Twitter, one of our colleagues will get back to you in a timely manner. Looking forward to talking to you soon!
Hi there, just a reminder that we're more than happy to assist you with your Nebulizer and answer any questions. Please feel free to send us a message on Facebook (@Philips) or Twitter (@PhilipsCare), where our team is available 24/7. We hope to hear from you soon!
@@PhilipsHC My husband suggested that I look at you tube to see if I might find something useful as far as instructions to use the machine. I'm glad he did, Thank you for the video
I was about to brung it back bc of this issue, very bad to not peovide this info
@@PhilipsHCI have cleaned my mouth piece many times and after about a year it isn’t delivering the medicine. Occasionally it will have a spurt for a second.
Using my neb as we speak. Thanks for the video ☺️
Twinsies😋
BONJOUR je ve acheter cette appareil conbien coute pour le maroc
Thank goodness for this video, the unit came with NO instructions on how to assemble. It did include a lengthily pamphlet of warnings what not to do.🙄
A more generic unit Injust got in Madagascar for my daughter is the same way. This sort of video helps with all of the different types. So thanks for the vid.
Please follow instructions as indicated. I was using the nebulizer 3-4 times a day and breathing in extremely rather than 'slowly' as indicated on the video. Warning...I ended up with severe heart palpitations and was put on a beta blocker to offset the problem. I now use the nebulizer once every other day and it controls my COPD which has not worsen in over 3 years.
Hi there, thank you for reaching out to us. Sorry to hear you are experiencing this inconvenience. Is it correct that using the device every other day has been more of a success, instead of 3-4 times a day? Awaiting your reply.
@@PhilipsHC Doctors tell me that the amount of use needed will vary from patient to patient while 3 times a day is a normal starting amount. As for me...I was inhaling to the extreme(deep inhalations) and that ..in doing so..'might' have brought about the heart palpitations. I stopped all use for several months until the beta blocker reduced the palpitations to a point that I (and the doctor) agreed to start use again using it once every other day. That is what I am doing right now and will continue as long as my oxygen intake is at 97-98% without any palpitations. I do not see why I should use it any more than needed.
Thank you for the information. We are sorry to hear about the effects it caused you after using it 3-4 times a day. It was correct to have seen a doctor after that incident. Moving forward, we also agree to follow as your doctor has prescribed, and not use the machine more than recommended. We are glad to hear that you are doing better now, and we do hope that you will continue to be.
Should you need further assistance in the future, our social media platforms are available 24/7 to answer to your messages.
For now, we wish you all the best, and stay safe at all times! 🌟
I just went to this site to.philips/60561CQfA to order some filters. Every time I entered my information...the order went through BUT the delivery address kept coming up United Kingdom instead of USA.I attempted(several times) to indicate USA but the order would not accept the change. Please advise and thank you..Awaiting your reply.
Hello again. Sorry to hear you are now having trouble getting some new filters for your machine. It is indeed a UK page, which is why it is not accepting a US address. However, we could get some help from our product team on this. We'll forward this message to them, and they will join in this conversation shortly. :)
Why isn't my nebulizer emitting smoke?
Vídeo en español por favor 🙏 ❤️ Soy española y me cuesta un poco entender el vídeo , gracias, un saludo 👋 🥰🇪🇸🇪🇸🇪🇸
Just started with a nebukizernfornmyndaughter but not this brand. Thanks as this video helped me. But man the medicine delivery they have here is barbaric. Glass ampules. Giant bottle of saline and a giant needle. No plastic squeeze ampules here. Feel like some sort of 1930’s nurse with this gear. Help
How long should it take to inhale it all. I noticed that after 5 mins the medicine is still full as if nothing happened but steam still came out
How long should it take for saline to go through the nebuliser?
ฉันต้องการซื้อ ที่อุดรูอากาศ มีขายไหม
Just opened and it’s Missing the FILTER. Ugh
Thanks for your info.
There were no.instructions that came with unit, that I got from a pharmacy. That needs to change
Thank for the video
It has also mask for child and adult ?
Hello I brought the product but mines doesn’t include the mask how would I go about receiving the mask it’s very much needed thank you
Hi there, Dj. Thanks for bringing this to our attention. We're sorry to hear that you didn't receive the mask. We recommend contacting us on Facebook (@Philips) or Twitter (@PhilipsCare), so we can assist you properly with your situation. We hope to hear from you soon.
Please why the smoke comes out less?
and why you remove the filter?
Hi Philips Healthcare,
I accidentally used liquid hand soap for cleaning.
Is that ok ?
Thank you for your help.
Thank you for elaborating on your concern, Dora. We are sorry to inform you that we won't be able to assist you here. Please get in touch with us via Social media to discuss this further. We're available on Facebook (@Philips) and Twitter (@PhilipsCare). Don't worry, if you don't use Social Media, you can also reach out to us via the contact page at to.philips/60563mtmr.
Very helpful
Mist is not produced by my nebulizer since morning. What may be the issue?
Hi Jawad, thanks for reaching out. We're sorry to hear that you're experiencing issues. Could you send us your country of residence? Hope to hear from you soon!
@@PhilipsHCThanks for responding. i am from Pakistan. (Lahore city)
Thank you for your message. We recommend contacting us on Facebook (@Philips) or Twitter (@PhilipsCare). We're looking forward hearing from you there.
Is the steam supposed to be hot our cold?
@Phillips Healthcare
I want to get a travel case for this. What do you recommend?
Hello, I bought this nebulizer and from the first time using it the air pressure is so low that I can barely feel it. If I put my hand on top of the hole without the tubing I can feel gentle air pressure but when I use the tube and mask it's not strong enough to blow the medication. Is my nebulizer defected?
Hi there, we're sorry to hear that the Philips InnoSpire Essence Nebulizer Compressor isn't working as expected. Could you please reach out to us on Facebook (Philips) or Twitter (@Philips)? We would love to help you out.
Hello . I'm also experiencing the same problem. What did you do then ?
@@asbahgull1532 it's defected and needs to be repaired/replaced. Sadly mine was way past the guarantee so I had to buy a new one. The new one works just fine; strong air pressure
From where I can buy this product
Thanks for your interest, Rohit. For the local availability of the InnoSpire Essence Nebulizer, we recommend contact our Healthcare team at 1-800-419-6788 or call.ccc@philips.com, so that your inquiry can be looked into. Hope this helps!
Anyone know How and where to get the filter replacement? Thank you.
Hello there! Thank you for your question. We would be happy to assist you on this matter. Could you let us know your country of residence? Hope to hear from you soon!
I am from Houston, Texas, USA. I bought this from Kroger. Please let me know where and how to get the filter replacement. Thanks.
Thanks for getting back to us Sy! Could you also let us know the model number of your device? This way, we can take a closer look. Thanks in advance!
@@PhilipsHC : InnoSpire Elegance 1095059
Thanks for getting back to us, Sy. We will have our dedicated team follow up on your request and get back to you shortly. Should you run into other issues in the future, feel free to reach out!
Is this same video available from US so any links related to it will be from the US?
Hi, thanks for reaching out. Please find the US link here: to.philips/6054Mk8L6. If you have any further questions, please feel free to reach out to us on social media. We’re available 24/7 on Facebook (to.philips/6055Mk8LB) and Twitter (to.philips/6056Mk8L8). Alternatively, you can reach out to us via the contact page on our website. Thank you!
Which medication should I put into that nebulizer?
Albuterol or the medication prescribed by the healthcare provider
এই নেবুলাইজারটা মুখে নিয়ে ব্যবহার করলো কেন? এটা না নাকে লাগিয়ে রাখতে হয়
We used the device once yesterday; now today, the steam does not come out.
For the first few times I was getting the steam now nothing. The water just keeps bubbling now and tube pops out.
Hi Basheer, thank you for reaching out to us. We're sorry to hear that you're experiencing issues with your Philips InnoSpire Essence Nebulizer. We recommend that you contact our Healthcare team at 1-800-419-6788 or call.ccc@philips.com, so that they can look into this for you. Hope this helps!
@@PhilipsHC hello I’m having problems out of my breathing machine it’s a same model as the one in the video just a older model. It’s not misting I’ve tried cleaning it but still no mist.
What is the difference between Essence and Elegance models? Which is better?
Hey there, we are happy to answer any questions you might have. You can reach us via twitter (@PhilipsCare) or Facebook (to.philips/6052HAA9A). Looking forward to hearing back from you! :)
I wouldn't store it in the kitchen, too much grease in the air. Does it work for COVID 19?
i got prescribed one from my corona doctor, in addition to lots of other fantastic medications like hydroxychloroquine and ivermectin and doxycycline. Neb is supposed to help the cough with budesonine so I guess I’ll find out here shortly.
After use, how do i clean the tubing? The video says i can wash all parts in warm, soapy water except the tubing..
Hi Samirul, great question! We would be happy to provide you with the appropriate information, but in order to do so, we need to contact our local colleagues, could you let us know your country of residence? Thanks in advance.
@@PhilipsHC Bangladesh
Hi Samirul, great question! We would be happy to provide you with the appropriate information, but in order to do so, we need to contact our local colleagues, could you let us know your country of residence? Thanks in advance.
@@PhilipsHC what has my country of residence got to do with instructions related to cleaning of tube?
Hi there Samirul, and thank you for your response. We would like to know your country of residence, because we need to contact our local support team for respiratory related questions. Thank you, and waiting for your reply.:)
I wish they'd inbox it new. I have a question about the plug in the filter slot that is chalky
Hi, thanks for sharing your question. We would like to have a closer look into the issue you have with the chalky plug.
Would you mind reaching out to us on Facebook (to.philips/6054RndnG), or X/Twitter (to.philips/6055RndnH). Hope to hear from you soon.
this is the nebulizer i have
I have this one great
Where can we find a filter. We will have to buy a new filter
Hi Khadija, thanks for your comment. Could you kindly tell us your country of residence? We can then provide you with the correct information. Thanks in advance!
Hello. We were wondering if you would like to be assisted still. Feel free to let us know here.
Can we use without medicine
No
The Mini Mask Is Used For Standing Up And Its For Kids
What do you do with the little round sponges with each filter??
Hi Barbara, thank you for your question. New filters are available through our website and need to be replaced every three months. to.philips/60561CQfA. Please let us know if you have any other questions!
Emite mucho sonido?
Si
I don't have the stuff to go with it
दिल्ली 110051में फिलिप्स हैल्थ केयर काडश डिस्टिब्यूटर
Where can I buy filters
Hi there, Jack, please send us a private message with your product details, so we can check this for you? Awaiting your reply.
@@PhilipsHC what is your email address
Hi Jack, sorry for the confusion, we meant a private message via social media. You can reach out via Facebook or Twitter. Thank you!
@@PhilipsHC yeh. I don’t do any social media. Thanks I,ll keep looking
Hi Jack, you can also contact us via our contact page on our website!
Watch the freaking video...if you can't figure it out by then...I don't know what to say!😂
Mine doesn’t make mist
Hi Ingrid, thanks for reaching out to us regarding your InnoSpire Essence Nebulizer. We are sorry to hear of the issue and would like to help you further. Could you kindly confirm your country of residence in a Private Message, we can then check how we can help you. We'll look out for your message!
Hi I am rohit from india I have also mist issue
Hello Rohit, thank you for your comment. We are sorry to hear about this and would like to ask you to please reach out to us on Social Media. We’re available 24/7 on Facebook (to.philips/6056M6V1p) and Twitter (to.philips/6057M6V1V). One of our colleagues will then try their best to help you further. Hope to speak to you soon!
No more dream from my machine.
Not distributed by manufacturer, Philips,any longer. It worked for 8 months before it quit. I paid $69.95 from a local medical equipment store. It was sold by Philips for $29.95. That is a huge markup. It has a five year warranty. Who should I complain to?
Price gouging of the disabled and in-firmed. Unfair business practices in your hometown!
Thank you so much for reaching out to us in regard to the issue you were having with our Innospire Essence nebulizer. We would like to take a closer look at the issue you are having, but we would need to ask some additional details including your full name, phone number, and where you purchased the equipment from. We understand that you may not want to include this information in a public forum. We encourage you to reach out to us at 1-800-345-6443 (Monday-Friday 8:30am-5:00 pm EST) to maybe troubleshoot this issue, and discuss further steps. We would also like to document this issue for our quality team so that we can continue to manufacture quality products for our patients. We appreciate you brining this issue to our attention.
Hello we are awaiting your reply and hope to hear from you soon! Thank you so much for reaching out to us in regard to the issue you were having with our Innospire Essence nebulizer. We would like to take a closer look at the issue you are having, but we would need to ask some additional details including your full name, phone number, and where you purchased the equipment from. We understand that you may not want to include this information in a public forum. We encourage you to reach out to us at 1-800-345-6443 (Monday-Friday 8:30am-5:00 pm EST) to maybe troubleshoot this issue, and discuss further steps. We would also like to document this issue for our quality team so that we can continue to manufacture quality products for our patients. We appreciate you brining this issue to our attention.
Hello we are awaiting your reply and hope to hear from you soon! Thank you so much for reaching out to us in regard to the issue you were having with our Innospire Essence nebulizer. We would like to take a closer look at the issue you are having, but we would need to ask some additional details including your full name, phone number, and where you purchased the equipment from. We understand that you may not want to include this information in a public forum. We encourage you to reach out to us at 1-800-345-6443 (Monday-Friday 8:30am-5:00 pm EST) to maybe troubleshoot this issue, and discuss further steps. We would also like to document this issue for our quality team so that we can continue to manufacture quality products for our patients. We appreciate you brining this issue to our attention.
Oooook
Erica Rodriguez Wtf?
Hindi me beteye
Ll Least you
Crappy instructions with the product.
Hi thanks for your feedback. We're sorry to hear you were unable to find the proper instructions. We're happy to help should you have any questions so feel free to let us know ow we can assist!