CONFRONTING FERRARI ABOUT MY BROKEN 812 GTS
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- Опубліковано 17 лют 2024
- It's finally time to confront Ferrari about my BROKEN 812 GTS... 😳 This has been a long time coming, but I've had enough and want proper answers!
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Ok, Nico. You may or may not have seen my comment on the Dublin trip video. I don't personally have access to an 812 GTS, but I do have access to a 458 Italia. Early on it's life it had a minor rear collision with a driveway security post and the owner had almost exactly the same issues as you had with error messages, which could not be sorted - i'll come to that. I spoke to him about your video and issues and showed him your 'reactions' as the error lights and messages came up. Back to my friend. His 458 had a brand new rear bumper and the EXISTING parking sensor loom and sensors were rescued and refitted to the new bumper. Virtually ten minutes after leaving the bodyshop a parking sensor message came on the dash, then within minutes the 'christmas trees' followed, ABS, Manettino error (the little dial for those that don't know)... and a host of other lights and messages in succession. Turning off the car would mostly clear these messages, but the parking sensor one would always return. And, as you have experienced, after sometimes a few minutes to an hour the rest would follow causing the car to seemingly 'sh*t the bed'. If you continued to try and start the car after stopping it, it would just not respond until those messages were cleared. Several trips to Ferrari could not find the problem, nothing in their diagnostic software was pinpointing the issues. Battery was changed - three times. The Parking sensor node module was changed. Still same issues. To cut a long story short...'short' being the operative word here, it turned out to be a rear parking sensor which had an intermittent internal short, the same sensor that was pushed in by the security post but which visually appeared in perfect condition. This was replaced and the issues disappeared. Obviously you haven't had a collision in your car, but electronic components DO and CAN fail at any time. The cars ecu runs checks on the 'wellbeing' of the car every few minutes, that's how it reports things like a bulb gone or failure of other parts with sensors. The replacement sensor was about 75 quid and fixed the whole issue, yet even a Ferrari main dealer diagnostic could not pinpoint the part.. For the sake of the relatively small cost (in relation to the car), surely this should be one of the first physical fault finding operations they should carry out. Removing and replacing each sensor one by one and seeing if the fault appears would be my first go to strategy, followed by the node replacement if that doesn't pinpoint a faulty part. I wouldn't waste this amount of my time if I didn't think 1 - I could help and 2 - I'm almost certain I'm right, or at least in the same ballpark.
It also feels to me like a bad module or sensor dragging down the CAN-BUS network (or if Ferrari utilize a LIN-BUS network for certain things). Maybe whatever it is has to get to a certain temperature for it to start malfunctioning (after one hour would make sense).
@@MowgliCSM the one hour and if its every other drive would also make a lot of sense depending on how long Ferrari has their "drive cycle time" at, saying after an hour of driving on two trips of a failure it results in Christmas tree dash, not very familiar with Ferraris but I'm an ase certified technician and most computers act similarly when it comes to obd and providing trouble codes and warning lights
Ya know… that makes a lot of sense… i wonder if something like that happened during the exhaust install?? E- like a loose wire..
@@MurderBong I highly doubt that a company like Novitec wouldn't have checked and double checked that... and besides, the car ran fine for some time before the errors came up on Nicos Euro escapades.. It's possible though, anything is with fragile car electronics, loose cable in connector by pulling connector (you won't see it loose), or loose connector itself, dirty connection, pinched wiring loom caught between panels or clips...the list is exhaustive, excuse the pun... let's hope Nico gets to the bottom of this.
I wonder if while Nico was having his mad 5min in a carpark the exhaust gave off more heat near a sensor than it was rated for and gave it a part bake?
Imagine spending almost half a million and get treated like shit. Absolutely insane.
That's the Ferrari experience.
@@pegcity4evayeah.. if you break any brands warranty rules this would happen.
It’s common knowledge that modifying a new car will void the warranty, unless you’re fitting dealer-approved parts, fitted by an approved technician. Price of the car is irrelevant.
Bad service , good food since 712 BC 😅🍕
@@TomTom-gs7wy No....in the US were covered by the Magnuson-Moss warranty act. They'd have to prove the aftermarket parts caused said issue....and sadly very few technician's could ever prove a part caused a specific issue.
In the U.S. they can’t void a warranty for aftermarket work. They would have to prove the aftermarket part is the cause of the problem. So changing the springs has nothing to do with anything power train. Keep fighting it
Correct...it's covered under the Magnuson-Moss warranty act.
That’s the same in the UK too, not sure why he’s not pushing harder on it
Same in the EU and the UK. It's part of the EUs Block Extension Regulations from June 2010. The UK adopted it as law at the same time, and It's still the same even after brexit.
Ferrari are asses, they’ll always try and wriggle out of their obligations all they actually care about is protecting the brands reputation the exhaust and suspension work has nothing to do with the electrical gremlins and there’s no way they should or can void your warranty for that! They could exclude those parts from warranty repairs as they aren’t their parts but that’s all!
If you didn’t love Ferrari I’d say sell the damn thing and go and get an Aston Martin, they are much more prepared to work with and respect their customers
Ferrari engines r strong an aftermarket exhaust won't break an engine it's common sense millions of cars have aftermarket exhausts and their engines didn't fail
if you modify a car , how can you honestly expect a warranty?
Spot on
You know shit about cars and warranty. Ferrari have to say why is the modifications causing the issue, you can change suspension, wheels, if the engine blows why should you have no warranty? Go learn about rules of warranty on europe, states, uk... is not ferrari that says the rules.
Exactly
Nico after I had my Ferrari debacle. Months and months in service and they couldn’t solve the electrical issues. Christmas tree on the dash etc. I dropped it like a bad habit and got a Porsche turbo s and then a Lamborghini Huracan. Super reliable both of them and a blast to drive. My Ferrari dream popped but I found cars I trusted and love. Brands that care about their clients.
True Ferrari doesn't care about their customers! They have a lot of potential buyers.... even to buy an 812 competizione you must have been selected by the brand.
Unfortunately thought the Ferrari lemons become other peoples problems
yes i did the same except bought an R8, best descision ever.
Porsches are just so much better and underrated
@@Lephuu
To buy a Comp you must be someone who has shown to like and want to be involved with the brand. What's wrong with that? Porsche and Lamo does the same thing.
From my personal experience, Ferrari is great to deal with. And funny enough, I have zero warranty issues despite my similar modifications.
Here's what you might want to consider. How does these videos present the owner and how he treats his cars? In this video alone, he starts revving the car, even before the engine has gone past its cold start.
I have had three 812's, two GTS and one Comp. Zero issues, and I get zero grief about anything warranty related.
get a 911 turbo as replacement
I had one of those. Now I have the GT3. The grass is always greener.
@@PointGiven as much fun the GT3 is, it'll never be fast enough in a straight line unfortunately. On the track? It's nuts.
@@VuBeClannot enough??? Where do you live? I'm struggling getting everything out of an E92 m3 and I live in Singen Germany. The GT3 is more than enough
@VuBeClan I drive a 500hp ISF and I couldn't imagine it being 700lbs lighter. Anyone saying the gt3 isn't enough is crazy.
@@greebuh you have my dream car 👍
Why people buy Ferraris? Everybody knows they have problem after problem after problem.
i love how he has a friend with an F12, bro my friend loaned me his bicycle once... LOL...
This edit feels like im watching a DDE video 😂
Firstly, massive credit to Nico for all what he has achieved - he’s a disrupter and certainly created a niche for himself within the watch industry. For this, I admire him immensely. I’m just not a fan of his OTT boisterous ranting and raving and effing and jeffing. Agreed, his car content is too similar to that of DDE’s of which I’m also not a fan. I’m sure this channel will become hugely popular in time but it’s not my cup of tea. That’s my rant 🤣
@@benjohnsmith78 You're free to have an opinion! 😂 Nico is the man! He deserves all the good he gets 🙏
Damn, he been telling how aftermarket diamonds ruin a watch and goeas ahead and modifies a god tier Ferrari
The irony lol😂 but it's just springs and an exhaust that like adding a band to a Richie mill the main power train still intact.
correct 100% best comment here on youtube non original parts
cause he wanted a noisy exhaust.. so childish..
I had a Huracan Evo, German built, Italian designed… Can’t go wrong and never goes bad or breaks. Perfect daily supercar.
It’s over voltage. It’s why the new battery temporarily sorted it. It’s the alternator/regulator.
This is my exact thought. Symptoms match up.
No, it is because he put different springs on car!
@@petermartin9494 well it actually could be if they are electronically controlled.
Or bad earth connection.
Voiding the warranty because you changed the exhaust still sounds bonkers to me. How the hell can an exhaust mess with the car ? There's no reason why a different exhaust should make the car light up like a christmas tree. But Ferrari just sees this as an easy way to get rid of all accountability.
If it is connected with the onboard computer and stuff, they could say that it interferes with the functioning and internal computer and stuff.
Well if you're buying a new Ferrari straight from the company then you should know that's not allowed. You signed that document. It's not like they don't tell you this upfront. So it's his fault that the warranty has been invalidated. If we comply with their rules, there's hardly any brand out there that looks after their customers better than Ferrari. And there's a reason a Ferrari doesn't lose that much value like it's other counterparts.
This is why you dont know s**t about cars.
I had a mercedes and for just a particulate sensor my engine wont rev over 1600 rpm and ignoring my ability to swift gears.
All this just for one broken sensor.
Now days cars its all about electronics and this is the major problem.
In the UK a warrantee can only be refused due to modification IF the modifications are found to be directly attributed to (and not randomly assumed that somehow they might be attributed to) the issue the car owner is requesting to use the warrantee to get fixed. You can not void a warrantee for the replacement of a broken rear window motor because of an exhaust, that is simply not legal in the UK, and if Nico took it to court he would almost certainly win.
It's not uncommon for big companies to try and bully their way into not paying for warrantee repairs, but this doesn't make what they are doing legal, they just know 99% of people will not take it to court, so they get away with it. It probably wouldn't even make it to court, and they would just do the repairs after getting served or as a pre trial settlement deal...
You have no idea what you’re talking about.
Same as if you modified a watch, the factory shouldn’t have to repair modified products.
Didn’t you say you added an aftermarket immobilizer??? That will kill the electrical for sure
Railway troubleshooting engineer here, we got the exact same problems: Diagnostic systems are underpowered for finding most small issues; big companies treat their smaller business partners like shit; and every side tries any loophole to not take responsibility.
This is just the ugly power of the market, especially with luxury brands like Ferrari, Rolex etc. - arrogancy towards the customer is simply part of their marketing strategy, to look even more unobtainable. Good luck, you will need it.
Nico,
You know this is the case. If you put an aftermarket bezel on a Rolex, Rolex will not service the watch If it stops working without replacing the bezel to the factory bezel. You know this.
I've heard Hublot will service everything , top brand 😅
thats like saying the way you peel a banana v the way you peel an orange. Completely different situations
Exactly. He is being greedy
@@larsstougaard7097really?? Lol
Exactly. Warranty terms are clear. He took a risk, it backfired.
Driving it like an absolute bell end wont help like.
😂😂agreed
Lekker bezig 🙏🏻 volg jou en DDE beide al heel lang vet om te zien dat jouw passie voor auto’s nu ook zo groot is geworden. Keep doing you’re thing
I am sure you were told any works carried out would void the warranty. Seems straight forward
Though what does NOVITEC say? I assume Novitec wouldn't want a bunch of publicity about how their exhaust 'upgrades' can potentially result in serious problems that Ferrari will refuse to with, and that nobody can figure out how to fx...
Honestly, I would find it hard to believe novitec would not have explained the reprocussions of carrying out the work. Same I assume, for a rolex watch if you carry out modifications to it. I could be wrong but seems like a gamble that backfired all the same a car that costs that much should be bullet proof but goes to show you expensive does not always equal quality
It should only void the warranty of something related to the exhaust and not the entire car
@knight2425 It should doesn't really do it. I bet it's clearly outlined in his documents that any modification carried out by third party will void warranty. Its nothing new to be honest, and when people decided to go ahead anyway, they run the risk. He knows this and is just passed because he now has to jump through a few hoops.
@@martreded8140 pretty sure if things went to court it wouldn’t hold up that a manufacture would still have to honour their warranty if it was completely not related to the modification, I have an RS Audi and everything is still covered under warranty unless it’s related to my modification. Ferrari could say that because you tinted the windows or changed the tires to something that is still rated for the car but not what came on it voids the warranty if you stick to your way which is utter rubbish
Ferrari after sales services is notoriously bad. But changing any suspension components on a Ferrari is wildly insane to me.
That may sound insane, but if there ever was a car that might need it, it's the GTS.
I never touch suspension on my cars, but I have on the GTS. The way the Superfast and GTS is set up, is very different. I can understand why Ferrari might want to soften up the drop top a bit, but they took it too far. The GTS is the first Ferrari I have had where I did not use the bumpy road button at all. It's softer than a Lusso.
You should really post more! I know you are a family man with 2 very little ones so it must be hard to find the time. Everytime you are on dde it makes my day. You are a ball of energy that is contagious!! I would love to see more videos from you! God tier ish!!!
Buy your dream car because you respect the long history of famous race tuning and style. Then chop up the pipes.
Follow the rules and keep the warranty intact. Do whatever you want afterwards.
I feel you'll enjoy the 370z more lol modified or stock.
thats dogshit, plastic car
Lesson learned check first before throwing down aftermarket parts. Some dealers void the warranty just by uprgrading magwheels.
Just gotta read the terms of warranty, they usually clearly state what you can/can't do on that warranty, you don't always have to go with the dealers warranty you can go 3rd party some are more open to mods. But this is a Ferrari, historically hate mods on their cars they're going to be very strict.
Your exhaust put a dent in a wall with the sound waves, and you wonder why your back window motor isn't working? 😅
The resonance from the exhaust is causing interference with the parking sensors.
Most manufacturers just void the warranty on parts you have changed like if you modified your suspension then it’s void only on the suspension but the rest of the car is still under warranty.
Ferrari just trying to shake the owners out of more money thru some schemes o u modded it now give us money to fix it
I doubt the Ferrari ceo has trouble sleeping at night because his cars get exhausts he doesn't care about the mods they're being karens just to squeeze some free $
@@curequranavirustoday6467 nope they do it to avoid scammers like you
Nico = never modify a watch, it is s***; same Nico = I modified my car!
Stupid argument. You can revert the modification and put back your original exhaust and no one would notice anything. You can't do that to a watch once you drilled holes into it to insert diamons.
😂😂😂 never slapped sombody-goes on to slap a boxing bag... thats how your comparison sounds
Rolex its not allowed because its a complicated movement in there
Cars were always modified AND you dont lose your garantee if you modify it in the EU you lose the garantee for the part you changed... no matter what Ferrari weiter in their agreements... hope that helps
I bought a vw caddy (obviously not a supercar but VW can be funny to deal with too) and I fitted coilovers, bigger wheels, remapped it and fitted a load of other small modifications to it all while under warranty. When it went in for its first service I asked where I stood with the warranty and the answer I was given was basically if any suspension components or tyre pressure sensors were to wear out quicker than they should, they may refuse to replace them under warranty because it could be deemed that the stiffer suspension may have put more stress on things like ball joints, wishbone bushes etc. causing them to wear out quicker than they would under standard shocks and springs. And because wheels had been changed they may not cover tyre pressure sensors if they were to ever fail during the warranty period. I didn’t mention the remap 😅 but the company that mapped it said that if ever it needed to go in for anything ecu related they had saved the original map and would restore it for me.
So basically they would definitely still cover all the bits that hadn’t been touched but there was a possibility they could refuse to repair/replace things that may be affected by the mods I’d done. Which I thought was totally fair.
What Ferrari are doing with you is ridiculous. Ok so you fitted a different exhaust and wheels etc but that’s got nothing to do with the issues you’ve been having. So why are they being so up tight!?
You can see why jay Leno would never consider buying a Ferrari, they are an absolutely joke.
We need more videos on the car like son.
This is not something that only Ferrari does, all manufacturers void the warranty for exhaust or other such hardware and software modifications. An exhaust can interfere with the ECU and send it data that it has not been programmed to receive that then interfere with other calculations it needs to do etc. Also, a good exhaust could increase power, not as much as a sticker, but it still will, or if not done properly, it will lower power and restrict gas flow, this means engine life is diminished as per the manufacturer's calculations. So yeah, kind of a bummer but it also kind of makes sense. If you would make a watch and the people would start taking it apart and modifying components, would you still keep the warranty valid? I wouldn't.
If they change the band on the watch and the movement craps out, why would it not be covered?
@@randyrandom51 not the same thing though is it?
@randyrandom51 a watch strap is an aesthetic mod, similar to a wrap or adding a wing on a car. Nobody will stop you from making aesthetic modifications. Oh wait, actually Ferrari will do that, but you get my point.
@@RiddlerG3 an exhaust update isn’t cosmetic
@variszarins yup bud, that was what I was saying. Just trying to make it a bit cleared to Random Randy there what aesthetic mods are
Bit like saying if someone buys a watch then has it aftermarket customised and screws it up then the warranty is void and you wouldn’t buy it
Nico, this realy sounds like a bad ground causing one of the canbus lines goung down. Or ione of the canbus lines going into the fire wall into the cabin is loose. I had the same priblem with a corvette windows going up and down lights on dashes head lights goung on and off all on there own. Turned out to be a pin in the can bus line main plug for the body control module going into the firewall was not pushed in completely at the factory and the pin was moving in the plug intermittently.
This is why you should read the agreement you signed when you bought a Ferrari… how quick do you think it’ll be until they black list you? haha
It's the same with any brand, mate!
'Ferrari is not unreliable'..... Charles Leclerc: 👁️👄👁️
With taking it back to Stock are you just changing the exhaust or Wheels, Suspension, Immobiliser too.
been wanting for another video😊😊
Well maybe content on your channel could just be trying cars from your viewers :D
I am happy for you to try an EV6 GT (580bhp one) in Belfast
Jeez that would be exciting 🙄
This is commonly known, Ferrari are horrible cars with many many issues that are all expensive to fix.
And their service is the worst .
Even Jay Leno doesn’t buy Ferrari because of that.
Jay Leno is just sour that a Ferrari dealership didn't give him special treatment some 30-40 years ago!
Nico i have watched your watch content so long that when i saw you and Matt Armstrong doing content together it was a match made in heaven .... Cheers sir ..... The Ferrari is so beautiful such a shame the issues you are having with it .
I'm wondering what you did with all the parts that you took off the far and why you have to buy replacements
Never knew people bought Ferrari and expected reliability. Ferrari make amazing cars, such a shame they can't create reliable cars.
same could be said for Modern Lamborghinis
Its such a sad reality man :(
Cough Italian reliability
The funny thing is that this boy cracks up when a watch is modified with diamonds and shit but doesn't think this applies to his car😂
car modifications can get reversed easily u muppet, putting diamonds in a watch permanently destroys the watch
one is reversible, the other isn’t
most of the time u can switch out car parts as long as u have the right tools and resources, however u cant take diamonds out of a watch without the watch looking like shit
The difference is, once he first sat in that car it was worth half of what he paid for it. Watches that appreciate in value are very quickly devalued when adding after martket modifications
Always read the small print
Go on Nico, mad props to ya, just get a sick ALFA ROMEO GUILIA QUADRFOLIO....you know you want to!!! 🤣👍
Or (since they don't make it new) a used 4C - I don't want to but for the right price - plus a decent time piece I could let go of mine :P
Nicio, I have had success chasing warranty problems up to the top of the corporate food chain and holding them responsible for their warranties. Whenever I've done this I've received the outcome that I wanted. The key is to never take no for an answer. You're the customer and the customer is always right. Never let companies blow you off or find ways to get out of their obligations to you the customer.
Get away from Ferrari. Worst customer service in the world
What did they do? Also, I don't see anything wrong with the customer service in this video given that they are actually willing to reinstate the warranty if the aftermarket modifications are removed.
@@JuanOne11 he went with Porsche, point proven
@@microchrist6122 Temporarily as he doesn't have any supercar! 🤦♂️ Absolutely no point is being proven!
@@microchrist6122 Update: Nico said he was kicked out off a Porsche dealership!
@@JuanOne11 😂 let it go brother… you’ll be ok
Love the passion Nico, glad you’re not letting this go, if I’d spent that sort of money on a car I’d want it fixed under warranty. The fact that if you return it to stock would re-validate your warranty shows what you have done is reversible and therefore should never have affected your warranty in the first place. It’s unacceptable service from such a prestigious brand. I would speak with a solicitor, apart from anything you still have consumer rights. They have sold you a product which doesn’t work, they are in breach of their contract. Just my thoughts for what they are worth👍🇬🇧
Prestigious? More like pretentious.
The cost of the car has nothing to do with it imo… anyhow I find it perfectly reasonable that the brand requires you to keep the car stock for the warranty to be valid. If you start changing the parts you cannot expect a brand to cover the warranty, it is not logic to expect that (within systems obviously, we can agree the exhaust has nothing to do with the window motor, but the drive train and electronics are definitely affected)
I don’t think going back to stock will revalidate anything
@@bryanadam4578 they are very protective of their brand and most definitely do not like mods on their cars. Any ferrari fan knows that. In their mind, which I respect, if you want mods and showoff go buy a lambo or whatever else. Modding any consumer good and expecting the brand to honor the warranty is crazy to me. Imagine opening up your iPhone and upgrading the battery then the screen fails, they will not cover it in a million years.
@@FGGiskard Then that says more about the dealership, who we heard on the call suggesting to a customer that returning it to stock would revalidate his warranty. The cost of the car has everything to do with it, if I spend 350k on a brand like Ferrari then I expect the best customer service to match the brand. If they are as protective of their brand as you suggest then they should also be protective of their customers. To suggest if you want to modify a car go and buy a Lambo is pretentious and suggests to me that you are a Ferrari owner or a purist. Forget everything. If you buy a product under the consumer act, if that product is faulty then they are required by law to repair or replace it. If a solicitor took them to court they would lose. They would have to diagnose the problem, fix it to prove it and then show that the modification s were the cause. The fact other 812 GTS customers have reached out to Nico to say they have and are experiencing the same issues, suggests the vehicle has a fault.
Im not a car expert, but im sure that he wont have any problems with hublo quolity control.
Hi Nico,
I think the issue is the location of battery. I am led to believe that the battery is located near the exhaust manifold on the 812 super fast. I think the issue you are having is that the battery itself is getting too hot.. possibly more so due to the novitec. This makes a lot of sense to me. The first battery probably fried inside and this battery malfunctions when it's getting hot ? Thoughts?
Should have just bought a Toyota Camry 😂
Real simple, if you want a warranty, don't mess with your car
At this rate Ferrari will ban you for badmouthing them. I am not surprised honestly with how many things went wrong with your Ferrari. Ferraris are like fine italian suits. You try going running in them or wear them everyday, the stitches will not hold.
a point about an exhaust mod because it serves one of two purposes...exhaust note tuning and less back pressure ...usually stock exhausts are more restrictive...and aftermarket ones are less restrictive ...however Ferrari engines are probably running higher compression and therefore the air fuel ratio is very finely tuned taking into account many variables ...so it is actually possible that the engine with less restrictive exhaust runs lean or less fuel than air and that's not good for the engine (ie can blow it) but i'm sure Novitec tested their exhaust that the Ferrari cpu can balance the air fuel mixture appropriately ...the O2 sensor might be faulty as well but they can get gummed up if running rich, not lean ...so just saying mods of any kind to such a finely tuned performance vehicle should be done carefully as well
They can't refuse to replace a failed windows motor because you replaced an exhaust though.
It is a little funny a watch flipper is crying about buying an overpriced luxury item that's not really worth what he paid.
The irony is thick
Imagine these case "hey i bought this 500K Euro Richard Mille from you - i just changed two gears in the movement because i like the color more - no big deal - but the watch doesn't run anymore - can you please fix this on your warranty, after all i paid 500K."
Not the same. An exhaust is completely unrelated to the windscreen motors. Absolutely if it was part of the emissions system that failed but an unrelated system? Really? BMW, Audi, Merc etc etc all cover under warranty unless something you did specifically affects the reason for failure. A top marque brand worth so much should go the extra mile to help customers.
@@user-kq8sm2nm3h Nope, exact the same - there are rules for warranty and thats it, they are part of the contract that he sigend
@@user-kq8sm2nm3h warranty rules a part of the contract he signed - end of story
I contacted novitec for some sf90 mods and they directed me to a ferrari dealer near me in the u.s. to install the parts no warranty issues
Literally a Mat Armstrong channel name (MK2) and a Mat Armstrong style thumbnail
One of few car tubers who never drives anywhere but to mechanic...
There is a weight limit for Ferraris. Clearly this man exceeded it.
Imagine if they turned around and said that's why it's sh**ting the bed. After an hour it just gets tired
Hey Nico, how about getting a Reveulto? Can you get an allocation?
Get the warrenty back then do a whistling diesel and drive it in a irish corn field 😂
I did loads of modifications on my car and now it’s broken down so I will blame Ferrari. Good luck with that 😂
Imagine buying a watch, taking it to someone else who modifies it, then returns it to original point of sale when it stops working.
WWND?
The equivalent would be changing the strap and they void the warranty on the watch…
@@sp00ky1969 nope 😂 that’s why warranties are not voided for wrapping a car. An exhaust is a fundamental part of the engine…
@@FGGiskard Fundamental? That exhaust isn’t something I’d want to fit but doing so shouldn’t void the entire warranty.
@@sp00ky1969 yes completely fundamental to the drive system. And yes, done wrong could break the whole system because it affects the electronics due to all the sensors present in the exhaust. Put it this way, if you were Apple, would you cover the warranty if I “upgraded” the heat dissipation myself?
@@FGGiskard You would need to open the case to change the heat dissipation in an iPhone. Voiding the entire warranty means a brake failure, bodywork, etc, isn’t covered because you’ve changed the exhaust… We aren’t going to agree on this but that’s ok. 👍
yes same issue with my 488, ended up selling it and buying an R8, the audi has been bulletproof i put 40,000 miles on it so far and its great other than oil changes and tires.
Stand there , poor lads get hearing damage
Talk with Damon / DDE and get a Lamborghini, they seem to be bullet prove except the SVJ for the most part :)
I honestly think it's Ferrari being hard to deal with, all my cars I've owned has been modified in a way and the dealership advised me that if the cause of the issue is from the modification the issue wouldn't be covered but, if its a issue is caused by something else its covered. Time to step up into a another brand like McLaren or Lamborghini which supports their users at the end of day.
This is 100% what the law states too. For them to legally be able to void your warentee for a modification, they have to be able to proove the modifications were the cause of the underlying issues a warentee is even refused for (and not even voided entirely for, although the same law applies)!
@@DaftFader Doesnt it depend on the terms of the warranty? Not all of them are the same, some say any mods at all will void warranty that aren't cosmetic no matter if its causing the issue or not. Thats why its a scam anyway
@@yeahyeah4433 Companies can litterally write anything in a warentee/contract, they could write that if you buy the product, they own your family in a warentee, it doesn't make it a legal contractual obligation though. The law as written supercedes any written contract if the contract does not adhere to what is outlined in law, and although they might write it, it wouldn't stand up should anyone actually challenge it in a court of law. The issue is very few are challenging it, so they are getting away with unlawful practices.
We are talking about consumer RIGHTs, you cannot waive a right by signing a contract, you can only waive a "privilege". For example if they offer a bonus of free petoral (gas) for a year, this is a privilege you can waive as there's no right in law covering it (like the law covers the repairs themselves). If you consequently signed a contract stating you give up the free petrol (gas) for extend warentee it would be legal, as there's no law protecting it and the free petoral/gas was a privilege they had given you. But when it comes to the actual warentee repairs themselves there's a bunch of rights a consumer has, and anything to the contrary written in the contract would not stand up in court and there are specific consumer rights laws covering modification and wareentee repairs that these warentee contracts we are talking about ignore.
McLaren? Ha, ha. Bless you.
@@yeahyeah4433 To a certain extent yes, but when the terms contradict law, the law is what will be followed by a contract law court... and the law is very clear on it's standing about car modifications needing to be the direct cause of the damage for there to be a legitimate refusal of repairs under warrantee for modifications.
The relevant laws are in the US "Magnuson-Moss Warranty Act 1975" and in the EU/UK the "EU block exemption regulation June 2010".
It's very clear what the law is and what it sets out to achieve etc. but it's a civil issue, not a criminal one, so people have to sue the company to get anyone to actually act, and many either do not know they can, or more often can't afford to, are unwilling to because they will have to pay a boat load for lawyers/solicitors over a repair bill. It's often more appealing to just eat the repair bill as it's generally much cheaper than a lawsuit.
Laat de dynamo en voltregelaar maar eens nakijken, desnoods vervangen. Hij kan wel 14volt leveren, maar dat zegt niet dat hij ook genoeg ampere zal leveren.
There can be only 2 options for your garage. 1978 Aston Martin V8 Vantage or a Cyan racing P1800
I hope it all gets sorted for you, but the fact that the car has been modified I would guess that even if it's returned to factory spec then Ferrari will still not reverse the decision on the warranty. Just my thoughts
They'll still find a reason.
@@pegcity4evahe voided the warranty by fitting non-approved aftermarket parts. Why are so many people in the comments talking like Nico is a victim of Ferrari? They’re not out to get him. Yes, it’s shit that he’s having issues, but the warranty terms are clear. He took that risk modding a new car.
@@CMB-zt9iuexactly, any brand would do this. Ferrari of all are very protective of their brand so they hate mods so it makes sense that their terms are very strict
@@CMB-zt9iu If he's in the US he's protected by the Magnuson-Moss warranty act. People don't want to drive stock vehicles
@@melissathompson7229but he isn’t in the US, he’s in Ireland and the rules are different. If you don’t want a stock car, fair enough, but you risk voiding your warranty. Either that, or buy a Ferrari approved aftermarket exhaust.
Hilarious Nico wants to do car content and he has no ideas about cars 😂 it’s like a guy buying a Patek with no idea about watches and wanting to be a watch UA-camr 😂
what do you mean he knows nothing about cars? like explicitly explain.
from what I see he has about the same knowledge as DDE and stradman.
Nico, perhaps look at joing one of the coffee and chrome meets in the UK. We have the Prescot Hill climb meet in August I believe.
Unpopular opinion... Warranties cover manufacturing defects, not "ANY" issue. You modded the car, drive it like a jackass and shit over Ferrari on your channel and then expect them to play nice 🤦♂ I'm not saying that they can/should have cancelled your warranty, but....
Owner of a 6k Mile 2018 488 Spider here... yeah my car is also fucked and is constantly having issues... just after 2 months of ownership 😂
The best way to do with is just buying an autel and checking stuff yourself (that's what i did in my case after contantly receiving a check engine light). Love my car but.... yeah that thing is less reliable than a 2008 prius 😅
junk!!
Nico I honestly think that ferrari had problems from the factory! Those improvements definitely had nothing to do with it 🙏
When I saw that Hublot wall clock in the Monaco dealership I knew he was f@cked , they ganged up on him to get revenge 😢
Nah mate, a tune gone wrong can definitely void the warranty. Just keep the damn thing stock at least until the warranty is gone
@FGGiskard nico had a problem within the first couple of weeks before novitec got hold of it! Definitely a Friday car
@@jimdevlin2596 I’m not saying that the exhaust caused it. I’m saying it’s perfectly normal that it voids the warranty. If he had problems with it from the start he definitely shouldn’t have then proceeded to void the warranty. Imagine doing that with any home appliance or a pc or phone the brand will tell you to come to them before next time
@@jimdevlin2596 That’s exactly why you never throw mods on a brand new car. Had he kept the car stock for a few more months he’d be in a much better position to get it fixed.
I was looking at an 812 Superfast but after seeing your GTS I think I want to spend the extra and get one 🙌
ZERO CHANCE OF GETTING YOUR WARRANTY REINSTATED!!
MODIFYING YOUR CAR AND NOT THINKING ABOUT THIS IS A BIG SCHOOL BOY MISTAKE!!
ITS BASICALLY NOW A SUPER MONEY PIT!!!
Nico learnt something from the DDE boys with them donuts. Just seen the new DDE video ❤
DDE are clowns. Its really Mike Essa's channel now. He saved their asses.
@@R0B__ lol who are you to say that
@@same418...I met Damon in person and he is definitely different off camera. Who are you to talk to me?
So if i buy a watch off you then change the dial and the strap you will honor the Warranty?? You reap what you sow.
Changing the strap isn’t a bad analogy. And yes, it would still have warranty for after a strap change. Dial is obviously a different ball game, he’s not stuck a big turbo on it.
Lamborghini wouldn’t do that ya ask the DDE guys lol 🤣🤣 love the videos, though keep it up man🤘
We need one more Monaco trip with the guys. Lets see how it gonna end up that time..
Seems like you should get it back to stock, fix it under warranty, sell it and buy a Lamborghini. Then post a bunch of videos . In for the entertainment value to see how you make Ferrari fix it. LOL.
100% voided warranty.
Pretty douche move to blame Ferrari for your behaviour.
Yep.
However, there's a bit more to it.
Ferrari cannot void the warranty for everything. I know, I checked with my dealer with my GTS. I think we are looking at something else here.
Look at the video clips. Here you have someone who clearly looks to be abusing the car. That will never be a good position to be in.
Also, in my experience with Ferrari here in Europe, when a warranty is voided like this, it is usually the dealer. There are a very clear warranty agreement, and that is covered by EU law. Quite sure GB have this in place, even after Brexit.
I have been told by Ferrari in no uncertain terms, that if I do something, it only affects warranty associated with the parts.
NO, only if ferrari can say why is the aftermarkets parts the problem, witch they are not the problem for sure.
@@fabini14 custom exhaust system definitely voids a warranty.
Nico, just wondering if Novitec also installed a tune with your exhaust? Do you have sport cats or race/no cats installed? If race/no cats you need to tune the car in order to remove the CEL. If you tune the car then the manufacturer has every right to decline warranty coverage. Safest bet going forward is 200 cel sport cats with no tune.
That sounds like a decat car. At the very least, he runs the Techtronic module.
Shoutout Rich and Lonely. Gaming scene to all audiences 🤘🏽
Refusing the warranty cannot be legal
It does if you break the conditions of that warranty lol
@@TomTom-gs7wy yes but I'm pretty sure there are European laws in this regard, goods must be fit for purpose
@@PogMoThoin22Unless you modify
@@ekimandersom4478 not in the US. There are conditions of course. I work for Bellevue Porsche. MMWA and the Clean Air Act provide the owner rights to that warranty and leave dealerships very little wiggle room specifically for things like exhaust. Europe is different I guess?
@@PogMoThoin22 he’s not in Europe also 😂
Watch expert who looks down on people who modify their watches with bling blings out his Ferrari and whines when Ferrari tells him to get bent.
It's totally reversible and dosent destroy its value, unlike in case of the watch
Bullshit comment. When you speak up, make sure you know what you are talking about.
Considering how many buyers do it, exhaust shouldn’t impact on a car.
Why watch the channel if all you’re going to do is bring negativity? Yes he is a watch expert and knows the market better than most, any modifications to a watch devalues it and is irreversible, even down to engraving it (unless it’s someone very famous) loses its value to the second hand market. A car is a completely different thing, cars get modified all the time, there are huge brands out there that specialise in modifying cars and people will pay a premium on the second hand market for them. He;s paid a fortune for a car that doesn’t work, changing an exhaust and wheels are reversible and therefore should not affect your warranty. What Ferrari are doing isn’t legal and they are counting on their brand name to prevent people challenging it. Good on Nico for questioning it. The fact that if he returns it to stock his warranty becomes valid again says it all and proves it’s reversible so it should never have invalidated his warranty in the first place
Seen this so many times with Ferrari, owned both 991s and AM DB11 and never an issue with both having great performance and great backup from Belfast dealers
why would you want to buy a Ferrari and fit another exhaust in the first 6 months, you wish to play the warranty system but aren’t happy when it plays back. Every firm says the same thing about their warranty.
Just enjoy the Ferrari as it’s built if you really love the brand. That much noise isn’t pleasant anyway.
Got the same car had the same problem with the window, fixed it myself just a loose wire.
I can't understand anyone wanting to change any thing on a supercar, when it comes out the way it is made is good enough the way it is.
If you want a car thats customised, get a hotrod.
Totally agree,poser.
what about a porche 911 turbo s (cabriolet) or gt3 rs . or try a jdm car for modification and mods.
Why don't Ferrari get their sh*t together and fix the guys car under warranty without him needing to do all this unnecessary work? Everyone knows where the problem is.
I don't think no one has told him that every brand new car has to be broken in for the first 5,000 km/miles to avoid issues. He didn't even wait for a month before throwing on after market parts, having said that it would be fine if he drove it responsibly which ofcourse he then takes a road trip and drivea like a madman is then surprised when issues pop up... like bruh LOL
Agreed 😅😅
Not sure how it works in the UK but in the US putting an aftermarket exhaust will not void any warranty. The manufactory will no longer warranty any part of your exhaust but the remaining systems unchanged would still be subject to your factory warranty terms.
Good luck Nico! Looking forward to a resolution. I don’t know what Ferrari thinks they can achieve with their foolish decisions.
I'm confused here. You modified the car knowing full well that it would invalidate your warranty and then drove a new car like a complete idiot. Frankly, I'm surprised that Ferrari will reinstate the warranty if you remove the modifications and put it back to stock.
Totally agree complete clown
True and nobody is looking at the part that Ferrari is willing to reinstate the warranty if he removes the modification parts yet the comments on this video are mostly like never buy a Ferrari, Ferrari don't treat their customers well, Ferrari is taking him for a ride, just negative blabbering! Also, how come this bloke is expecting to have his warranty intact after those aftermarket modifications? SMH
@@JuanOne11 spot on ,totally agree.
@@davidlloyd-cx3er I can assure you if this was a Lamborghini representative over the phone then everyone, almost everyone, would be thanking Lamborghini, they will regarded as a savior and it will be all about maintaining great customer relationship. This very thing happened with Mark McCann when he had to call Lamborghini to get permission to sell his own car. 🤦♂️ The double standards on the internet is just pathetic!