My girlfriend is laughing at me for watching these. But if one of us ever need a job at Hardee’s in 1989, I’ll be the one having the last laugh. That’s the Hardee’s difference.
I think it's the physiological response from seeing all of the tackiness combined with the false sense of security of the calming voice. There's a certain implication here.
And please don’t help yourself to the food as you assemble the customers’ orders. The customers’ visit, as well as a health inspector’s, probably won’t be remembered fondly. 🍔🍟🥤🔍🧬🦠🌡🗝🚪
I pity the fools, who have not yet discovered the wonderous world of 80s fast food restaurant training videos. My recommendation is now full with them and I can't get enough!
Used to work at sonic. We could scream all we damn well pleased, since there isn't a dining room. It was total luxury compared to any other fast food place.
Ask me to warm a baby bottle for her?! ITS A TRAP! No can do. She'll probably complain that Hardee's scalded the baby if the milk is too warm. I can see Karens having a field day with that one.
Sometimes a customer might ask to warm a baby bottle? I have more of a chance of winning the Powerball jackpot, twice, than that happening. I worked in a fast food restaurant (Taco Bell, company owned) for 1 1/2 years, and nobody was ever asked that. That 45 second goal for serving the customer was 30 seconds at T.B. An absolute impossibility, unless you want to serve crap to the customer. Even though it was impossible, upper management (above store managers) used that as a reason to get rid of managers, assistant managers, leads, etc., they didn't want anymore. Just an excuse to fire people, not as some sort of customer service goal.
I remember my local Hardee's looking this way, I also remember around this time they had the Gremlin's read along record story books to collect and also the California Raisin figures.
I used to watch these on vhs back in the 80s, my favorite was Billy Bob Burger grabbing the customer by the shirt and yelling at them “YOU WANT ANY FRIES WITH THAT?!”
I was a supervisor at a Hardee's (early 90s) when they changed to making things to order rather than pre-cooking. It only took a few months to to from big money to no money. I still like to hit up a Hardee's when I can find one while traveling, but they are way too slow in a world where people get 30 minutes or less for lunch.
TheRedBanner I work at one now and constantly deal with customers that aren't aware we aren't "true fast food" and dont know their food is getting made to order. It doesn't help we run a skeleton crew and I'm frontline so the customers waiting for their food are mad at me because their is one guy in the back having to make it all 😂 Hardees these days does no business because like you said it's too slow to be fast food and pretty pricey too. So people that want that just go to an actual dine in restaurant.
This is 11 years later, so you might not see it, but maybe someone else who worked fast food back in the day will. I worked at McDonald's for several years in the late 2000s; did you guys just not have many special orders back then? I think back and a huge chunk of our orders were special orders, even if it was just to add/remove one item. We would have either had to throw away so much food (or just serve it past its best buy time) if we pre-cooked now. Every time I watch these videos I always wonder if people special ordered less back then, or if this was just something you had to deal with.
@@holidayhawk1991restaurants figure out what the most likely order will be, and that is the standard item. During peak times we would have some of each premade, sitting in the chutes. I don't doubt that over time people have gotten more used to customizing their orders. The difference though back then in the case I mentioned is that we went from having dozens of cooked hamburger or chicken patties in warming trays ready to be assembled to waiting for the customers to order them before beginning to cook them. It went from taking less than a minute to assemble a sandwich to more than 5 minutes. That's a lot in fast food. I worked for franchisees that had 5 locations, and all of them were shut down in about a year. They were all in locations that served people on a limited schedule. Mine was near the high school, college, and one of the largest factories. The people who were packing our lines did not have time to wait for every order to be made start to finish. Wasn't long before we were spending the lunch hour watching the Wendy's, McDonald's, Taco Bell, and Burger King that surrounded us serving all the customers.
Totally agree with you. I do not like ordering stuff from a fast food restaurant to go and finding about 50% of my fries spilt out on the bottom of the bag outside the fry box.
I miss that era of Hardee’s - when it was its own restaurant chain, before Carl’s Jr. bought it out and made it what it is today - virtually a carbon copy of Carl’s Jr.
It’s sad that fast food these days in the 2020s has never been the same. I don’t know what went wrong. As a 91 millennial I kind of wish I grew up in the 1980s so I could see customer service for what it was back then versus today.
I don't about Hardee's in the 80's but I used to manage a 711 in 00's, one coffee of the smallest size paid for the cost of the Coffee to make about 20-30 times over and that's including the cost of the cup. Even if the guy takes the whole pot in the thermos they are making bank because the biggest cost is the cup. Drinks are one of the biggest profit margin items in food retail.
Remember: make sure to only put 6 cups of coffee in a bag at a time. Make sure it’s nice & boiling hot to please the customer, and loosen the tops to make things easier for the customer, And always suggestively sell those big cookies
To those of you who say Hardee's doesn't exist anymore and instead it's Carl Jrs your very very mistaken. Hardee's is all over here where I live. Many locations. No Carl Jr's at all though. Hardee's is way too expensive for fast food these days. Every other fast food chain is way way cheaper.
Correct. They TRIED to just switch Hardee’s over to Carl’s Jr., with merely a sign advertising Hardee’s Breakfast menu, but the test markets in the Midwest were epic fails, and led to such a huge customer revolt, they said fine, fuck it - it’ll remain Hardee’s in the Midwest, the South, and the East Coast, and Carl’s Jr. remains the same on the West Coast, Alaska, and Hawaii.
HAHAHAHA! HOLY FUCK! Nobody likes a mess, but you were asking for it. I bet you were a rude customer. Did you scream at anyone? Did you try to find out kitchen information?
2020 version. “If a lady asks you to help her put her bags down and fill her thermos with coffee, reply by rolling your eyes and saying loudly ‘Check your privilege Karen’! And be sure to post an exaggerated version of the story on all of your social media account”
Worked at a Hardee's in 91 and had to wear this ugly visor, and the drive through still had the push button deals. Now they have those fancy head sets, the cash register was simple, not some fancy computer.
![Former Slave Owner Interview in 1929 [Colorized]](http://i.ytimg.com/vi/Le794ObMGm0/mqdefault.jpg)
My girlfriend is laughing at me for watching these. But if one of us ever need a job at Hardee’s in 1989, I’ll be the one having the last laugh. That’s the Hardee’s difference.
Who are these monsters who want drinks in a bag?
They're from a 1980s religious cult in Oregon. Look them up.
I’ve literally never seen that before in my entire life
Maybe they plan to spike the drinks 🍹
The occasional old person asks for it. Makes me nervous watching them put liquid in a bag.
Trump likes his drinks in a bag because he’s the best President of all time.
After watching all these training videos, I'm confident that I'm ready to work at a Hardee's when hard times hit.
Well.....
So how is Hardees?
@@toykiller018 fxuxk love
I am 41 years old and have NEVER seen a Hardee's that busy in my life.
I don’t know why I find these training videos so calming.
probably because the real world of fast food is nothing like that
I think it's the physiological response from seeing all of the tackiness combined with the false sense of security of the calming voice. There's a certain implication here.
Me too lol
Probably because you have a job that doesn’t have anything to do with this. Idk why I’m here lol
It’s the soothing voice I think
My local Hardee's shoots for a service time of five minutes or longer.
you made me spit out my drink with laughter. Well done.
Lmfao! Best comment ever!
😂😂😂
After 9 years your comment still made people laughing 🤣😅🤣🤣😅😅🤣🤣😅😅🤣😅
@@Aetucre 😞😞
Remember, never put the burgers in the drink cup. Also, try to refrain from fingerbanging the biscuits. That's the Hardee's difference.
J McClain *fingerbanging* 💀💀💀
And please don’t help yourself to the food as you assemble the customers’ orders. The customers’ visit, as well as a health inspector’s, probably won’t be remembered fondly. 🍔🍟🥤🔍🧬🦠🌡🗝🚪
With the idiots that work at fast food joints. They do have to tell them that
Thanks for the training Harvey Korman now I’m officially qualified to work in a Hardee’s in 1986.
Harvey Korman and Tim Conway doing this video woulda been a blast
I pity the fools, who have not yet discovered the wonderous world of 80s fast food restaurant training videos. My recommendation is now full with them and I can't get enough!
1 Chicken sandwich, a cheeseburger, a medium coke and a large fry = $5 -___-
In the 80s everything was cheaper a 1 liter drink for me was 30 cents lmao.
End the Fed
"...and serve it with a teabag"
Sounds like me during Call of Duty! :D
Why am I watching this?
MJ watches everything.
MJFan625Moonwalker because you're detoxing and are an insomniac
What kind of psycho wants bagged drinks?!
Democrats
@@whereismyxanax how do you manage to insert politics into literally everything lol
drinks in a damn bag?? really?
I know right
😞😞
80s: informative
2022: entertaining
Used to work at sonic. We could scream all we damn well pleased, since there isn't a dining room. It was total luxury compared to any other fast food place.
CowTaurog lol
@@jaxv94 😞😞
The "Welcome to Dinko's" lady was actually quite pleasant.
Remember, your reputation is on the line
@2:12 I hear Hope! Show us Hope! We need Hope!
2:18. When she hands him the expired burgers, you know he just puts them back where she grabbed them🤔
After watching all these old Hardees training videos, I believe I could start work immediately at my local Hardees at the managerial level.
1:57 am 4/7/2018
I'm watching this training video as if I'm about to take a test on .....lmao
Oh man, these old training videos are so cozy.
Warming a baby bottel would so not fly today
3:33 Hardee’s milkshakes bring all the boys to the yard.
3:21. Remember when ordering coffee was that simple?
No more than 4 drinks in a bag?? or TWO drinks in a bag? that bag its not able to hold 4 drinks.... lol
Someone is watching this in the 80s right now wondering what life will be like in 40 years from now.
Who the hell asks for drinks to be put in a bag?
I wonder if a Hardees employee has ever been asked to warm a bottle though...
Hardees has the best biscuits known to man!
Ask me to warm a baby bottle for her?! ITS A TRAP! No can do. She'll probably complain that Hardee's scalded the baby if the milk is too warm. I can see Karens having a field day with that one.
Nice of the parents to not lift a finger when the kid spilled a milkshake
put my drinks in a bag? da f*&% outta here.
Lmbo! Ikr I've never seen such a thing
These were some good times. Employees actually giving a shit about their job.
I think fast food employees could benefit from watching this.
Agreed
@@velvetpilot2008 😞😞
Speed, Accuracy, Courtesy....hey, that spells SAC. Perfect for my years at Hardee's :)
Sometimes a customer might ask to warm a baby bottle? I have more of a chance of winning the Powerball jackpot, twice, than that happening. I worked in a fast food restaurant (Taco Bell, company owned) for 1 1/2 years, and nobody was ever asked that. That 45 second goal for serving the customer was 30 seconds at T.B. An absolute impossibility, unless you want to serve crap to the customer. Even though it was impossible, upper management (above store managers) used that as a reason to get rid of managers, assistant managers, leads, etc., they didn't want anymore. Just an excuse to fire people, not as some sort of customer service goal.
I'm ready, Hardee's 1986 . Tag me in!
I remember my local Hardee's looking this way, I also remember around this time they had the Gremlin's read along record story books to collect and also the California Raisin figures.
I had one those record story books! Another time I got a miniature stuffed Donald Duck.
I used to watch these on vhs back in the 80s, my favorite was Billy Bob Burger grabbing the customer by the shirt and yelling at them “YOU WANT ANY FRIES WITH THAT?!”
I was a supervisor at a Hardee's (early 90s) when they changed to making things to order rather than pre-cooking. It only took a few months to to from big money to no money. I still like to hit up a Hardee's when I can find one while traveling, but they are way too slow in a world where people get 30 minutes or less for lunch.
TheRedBanner I work at one now and constantly deal with customers that aren't aware we aren't "true fast food" and dont know their food is getting made to order.
It doesn't help we run a skeleton crew and I'm frontline so the customers waiting for their food are mad at me because their is one guy in the back having to make it all 😂
Hardees these days does no business because like you said it's too slow to be fast food and pretty pricey too. So people that want that just go to an actual dine in restaurant.
@@2K-Tan it's called "fast casual". It's in the same league as Chick-fil-A. Sure you wait longer but your food is better.
😞😞
This is 11 years later, so you might not see it, but maybe someone else who worked fast food back in the day will. I worked at McDonald's for several years in the late 2000s; did you guys just not have many special orders back then? I think back and a huge chunk of our orders were special orders, even if it was just to add/remove one item. We would have either had to throw away so much food (or just serve it past its best buy time) if we pre-cooked now. Every time I watch these videos I always wonder if people special ordered less back then, or if this was just something you had to deal with.
@@holidayhawk1991restaurants figure out what the most likely order will be, and that is the standard item. During peak times we would have some of each premade, sitting in the chutes. I don't doubt that over time people have gotten more used to customizing their orders. The difference though back then in the case I mentioned is that we went from having dozens of cooked hamburger or chicken patties in warming trays ready to be assembled to waiting for the customers to order them before beginning to cook them. It went from taking less than a minute to assemble a sandwich to more than 5 minutes. That's a lot in fast food. I worked for franchisees that had 5 locations, and all of them were shut down in about a year. They were all in locations that served people on a limited schedule. Mine was near the high school, college, and one of the largest factories. The people who were packing our lines did not have time to wait for every order to be made start to finish. Wasn't long before we were spending the lunch hour watching the Wendy's, McDonald's, Taco Bell, and Burger King that surrounded us serving all the customers.
Drinks in a bag? A disaster in the making.
How? Uber eats does it all the time.
@@chiefchimp4377 yeah it's still a war crime
Totally agree with you. I do not like ordering stuff from a fast food restaurant to go and finding about 50% of my fries spilt out on the bottom of the bag outside the fry box.
Yup, wore those uniforms and watched these videos during training. Good times! ( the pants didn’t have pockets to cut down on theft)
I worked for Hardee's in '86 and never had to watch this video but I had to wear that awful polyester uniform.
Did you have the turtle shell hairdo with part down the middle?
I miss that era of Hardee’s - when it was its own restaurant chain, before Carl’s Jr. bought it out and made it what it is today - virtually a carbon copy of Carl’s Jr.
The cap really made that outfit work, didn't it?
I’m using this to help me fall asleep tonight!
2:40 His lips become part of the soda fountain. It’s glorious.
@0:55 Hope? Is that you >_
I remember a Hardee's on Rt. 75 in Windsor Locks CT mid-70's near the then Bradley Field airport.
Always put burgers in the bottom of the bag then drinks on top .
And then put the cookie on top of the drink in the bag.
It’s sad that fast food these days in the 2020s has never been the same. I don’t know what went wrong. As a 91 millennial I kind of wish I grew up in the 1980s so I could see customer service for what it was back then versus today.
“She may even ask you to warm her baby bottle for her”
Fills thermos with full pot of coffee. Ok Sir that'll be 50 cents. Thanks! Wow great suggestive selling Jim. 😜😜😜😜😜😜
I don't about Hardee's in the 80's but I used to manage a 711 in 00's, one coffee of the smallest size paid for the cost of the Coffee to make about 20-30 times over and that's including the cost of the cup. Even if the guy takes the whole pot in the thermos they are making bank because the biggest cost is the cup. Drinks are one of the biggest profit margin items in food retail.
@@DarkAvatar1313 I know what just a wow of sarcasm.
"Follow the same procedure when serving iced tea." *doesn't switch scenes* XD
drinks in a bag? wtf....
😂😂😂 Loving it
Yea i am 😪😪
I was 2 when this came out. Dang...
Remember: make sure to only put 6 cups of coffee in a bag at a time. Make sure it’s nice & boiling hot to please the customer, and loosen the tops to make things easier for the customer, And always suggestively sell those big cookies
To those of you who say Hardee's doesn't exist anymore and instead it's Carl Jrs your very very mistaken. Hardee's is all over here where I live. Many locations. No Carl Jr's at all though. Hardee's is way too expensive for fast food these days. Every other fast food chain is way way cheaper.
Hardee's is cheap
Correct. They TRIED to just switch Hardee’s over to Carl’s Jr., with merely a sign advertising Hardee’s Breakfast menu, but the test markets in the Midwest were epic fails, and led to such a huge customer revolt, they said fine, fuck it - it’ll remain Hardee’s in the Midwest, the South, and the East Coast, and Carl’s Jr. remains the same on the West Coast, Alaska, and Hawaii.
6:09 You may be asked to warm a baby bottle. Politely refuse since that is a liability we don't want to be responsible for.
Blame it all on COVID-19
Old people. Don't know why, we have lids and those little cardboard drink carrier things now, but that happens a lot.
45 seconds to serve a customer? I'm lucky to get served within 5 minutes at a Hardees.
love's hardees!!!!! they became carl's jr. here in Utah but same idea
I took out from a Chinese place the other day, and the drinks were in a bag. It was a huge pain; they spilled all in the bag.
HAHAHAHA! HOLY FUCK! Nobody likes a mess, but you were asking for it. I bet you were a rude customer. Did you scream at anyone? Did you try to find out kitchen information?
This man looks and sounds like Bill Kurtis.
My local Hardee's fills orders at the speed of smell
2020 version.
“If a lady asks you to help her put her bags down and fill her thermos with coffee, reply by rolling your eyes and saying loudly ‘Check your privilege Karen’! And be sure to post an exaggerated version of the story on all of your social media account”
If you need to put more than four drinks in a bag just pour the drinks directly in to save space.
Do you like hot fudge sundaes?
Worked at a Hardee's in 91 and had to wear this ugly visor, and the drive through still had the push button deals. Now they have those fancy head sets, the cash register was simple, not some fancy computer.
I wnt to apply working visa in these company how I apply
Does hardees service include not being able to put the cheese on the center of the burger? At least half of it is always hanging off the side.
5:46 youll be asked to give directions or advice?? What am I, Google?
My birth year.
They made them wear those hats?
Why didnt she leave the packages in the car????
Who puts drinks in a bag....
Joe Biden
When Carl's Jr. took over, they killed the Hardee's brand...so sad.
suedz1975 Hardee's is everywhere where I live. Never had Carl's
@@heathernikki5734 Same
East coast appears to be Hardee’s brand
Hardee's and Carl's are obviously regional...
It's the same just different names
why cant the customer put the cup of coffee in the thermos themselves?
know what's missing in the bag? Napkins?? I guess they just want everyone to use their clothes as a napkin
Yes. Good zombies
Before Carl's Jr. bought Hardee's.
Nobody puts drinks in a bag.
not as entertaining as the wendys ones. but still fun to watch
Wow, drinks in a bag.
Do you like hot fudge sundaes? They're my favorite. Whoops, wrong training video.
I miss the days when fast food restaurants didn’t serve stale food
I've never gotten stale food from any fast food restaurant. So not sure what restaurant your going to
The CRT cash registers look like they're from the 5th century...
Looks way older than 1986 though
People used to take their job seriously and liked their job
This is a training video. Everybody likes their job in a training video.
Why does the commentator look so familiar? I guess it's because he looks like Darrell Hammond
I was thinking Harvey Korman, LOL!
Robert Stack
Do not serve milk if it is out of date...unless it still tastes sweet.
2:59 Be sure to give the customers ordering iced tea a good screwing over! (soda cups are filled only to halfway with ice).
That's Bill Kurtis
My friend knocked his gf up on the biscuit table 20 years ago
Is the commentator, Bill Curtis, who later hosted/narrated, American Justice?
The burgers are charcoaled broiled.
Curley fries are still awesome.
FOR THE LOVE OF GOD WHAT IS A HASH ROUND?