Hello, thank you for your question. Descaling should be performed whenever your Z6 prompts you to do so. If CLEARYL filters are used, additional descaling no longer needs to be performed. We hope that we have been able to help you with this. Kind regards, JURA
Dear Naomi Ellis, thank you for your comment. The Z6 automatically prompts you to descale when necessary. If you are using a CLEARYL filter cartridge, you will not be prompted to descale. However, if you still carry out a descaling operation, please remove the filter beforehand. We hope that we have been able to help you with this. Best regards, JURA
Hello, thank you for your question. We recommend to always use a filter. The filter cartridges are ideally suited to mains water anywhere in the world. The modified granule always filters limescale to an optimum level (even when the water hardness is low) and reduces the level of all harmful substances efficiently. Minerals and fluorides that are important for helping flavours to develop are fully retained in the water. The optimum stabilisation of limescale and efficient filtering of harmful substances always results in optimum water quality for a perfect coffee flavour. Best regards, JURA
How is it unclear? It literally shows you each step the the needed action to be taken. Look closer and you can see basically every needed detail. What is it that you're currently having issues understanding from this? I may be able to shed some light.
Hi - I use RO water and CLEARYL filter in my Z6. Should I still de-scale?
Hello, thank you for your question. Descaling should be performed whenever your Z6 prompts you to do so. If CLEARYL filters are used, additional descaling no longer needs to be performed. We hope that we have been able to help you with this. Kind regards, JURA
My Z6 has a clearyl filter in the water tank. Do i leave the filter in there while I pour in the descaling solution in the water tank?
Dear Naomi Ellis, thank you for your comment. The Z6 automatically prompts you to descale when necessary. If you are using a CLEARYL filter cartridge, you will not be prompted to descale. However, if you still carry out a descaling operation, please remove the filter beforehand. We hope that we have been able to help you with this. Best regards, JURA
How do I tell this machine I have a model that does not need a filter?
Hello, thank you for your question. We recommend to always use a filter. The filter cartridges are ideally suited to mains water anywhere in the world. The modified granule always filters limescale to an optimum level (even when the water hardness is low) and reduces the level of all harmful substances efficiently. Minerals and fluorides that are important for helping flavours to develop are fully retained in the water. The optimum stabilisation of limescale and efficient filtering of harmful substances always results in optimum water quality for a perfect coffee flavour. Best regards, JURA
This video production is poor and unclear. Better to supplement with someone talking or show some key words on the video
How is it unclear? It literally shows you each step the the needed action to be taken. Look closer and you can see basically every needed detail.
What is it that you're currently having issues understanding from this? I may be able to shed some light.