I own one of these, its great. Know what it lacks? A user manual. Almost like they want you to make a service call to change the settings or something. This video is a nice ad for the dehumidifier. It would be great if Basement Systems posted a guide to using and trouble shooting it as well.
OMG I have tried to get a manual for 2 weeks. I have called the contractor the company, got nothing but a link to a you tube! They hooked mine up wrong and it is putting the water on the ground I have no idea how to fix it because there is NO manual I am so angry. Could they just tell me one does not exist?
Hi Aaron. Basement Systems does have an owner's manual for our SaniDry Sedona. Please email social@basementsystems.com and we can send one over to you!
@@oksaveadog Hi Kim. We're sorry to hear you didn't receive an owner's manual with your dehumidifier system. We do in fact have one and are happy to send it over to you. Please email social@basementsystems.com.
Absolute worst investment that I made. Purchased in February of 2018 and installed in my basement by a professional authorized dealer. Failed in September of the same year and was replaced with another unit. August the following year of 2019 it failed again and was swapped out with yet another unit. Every year thereafter they have had to send it out for repair. The error that comes on every time is "fan error or low refrigerant." Just failed again a couple of days ago. The dealer I bought it from is very friendly and quick to respond, however, this is a great inconvenience to only have these last for a year before needing repair. I've read up about this error on several forums and it seems like a lot of people have had problems with this same unit. This is inexcusable. Don't purchase this dehumidifier.
I own one of these, its great. Know what it lacks? A user manual. Almost like they want you to make a service call to change the settings or something. This video is a nice ad for the dehumidifier. It would be great if Basement Systems posted a guide to using and trouble shooting it as well.
OMG I have tried to get a manual for 2 weeks. I have called the contractor the company, got nothing but a link to a you tube! They hooked mine up wrong and it is putting the water on the ground I have no idea how to fix it because there is NO manual I am so angry. Could they just tell me one does not exist?
Hi Aaron. Basement Systems does have an owner's manual for our SaniDry Sedona. Please email social@basementsystems.com and we can send one over to you!
@@oksaveadog Hi Kim. We're sorry to hear you didn't receive an owner's manual with your dehumidifier system. We do in fact have one and are happy to send it over to you. Please email social@basementsystems.com.
Is it like a air purifier
How much you pay
How do you change Freon on that?
Anyone has experience with this product ?
I just bought one today
@@mrtogoodchow was it?
I love it my basement smells very fresh the only issue the filter $239 i just changed mines its says 2 twice a year but imma do 1 a year @rong5182
Absolute worst investment that I made. Purchased in February of 2018 and installed in my basement by a professional authorized dealer. Failed in September of the same year and was replaced with another unit. August the following year of 2019 it failed again and was swapped out with yet another unit. Every year thereafter they have had to send it out for repair. The error that comes on every time is "fan error or low refrigerant." Just failed again a couple of days ago. The dealer I bought it from is very friendly and quick to respond, however, this is a great inconvenience to only have these last for a year before needing repair. I've read up about this error on several forums and it seems like a lot of people have had problems with this same unit. This is inexcusable. Don't purchase this dehumidifier.
How do you change Freon on this?