A brief overview of our 2019 Jayco Journey Outback after 2 months of owning it, just looking at some of the good and not so good features and workmanship.
Ha,just come across your page.We got the exact same van,Ours is the FX upgrade.Same issues.Wiring,cupboards ect.Aircon never worked and all rear plastics warped and a few other issues however Jayco Perth whom we purchased it of addressed all the issues with out any hassle.An issue we now have is the front lower fibreglass panel has developed a crack so will have to make some more enquires to rectify.But as a whole we are vert happy with it.Any way safe travels.
Our front panel was replaced before we got it for the same reason. Like you, we are happy with our van but sadly have had more issues which I will detail in another video soon.
Totally agree mine is a Aug 2019 build same issues as your spent the first week going over 12 volt system and air con didn't work found there plug arrangement not connected.properly but very happy with it so far.
You can add the anti flap,kit for the awning works amazing. Agree on the 12 volt stuff as I have done the same. BMPRO is junk, will replace that soon. Love the Sphere set up though for lights etc.
@@RVF7501 The "AUX" input on the BMPRO unit which is the 12v feed from your tow vehicle. If you have a slide out or air suspension you can't disconnect this feed as it acts as a safety interlock.
@@gettingtheretravel Thanks for that. No I have 19.61-2 so no slide out. There is wires in the aux port though, so I am hoping this is car input. Does the fridges run from the bmpro or does it bypass that.
@@RVF7501 No the standard Jayco wiring is the fridge runs through the 12 pin plug (I actually removed it from the 12 pin and put it in an anderson plug). This is for a 3 way fridge, not sure about the wiring on a compressor fridge though.
Thanks. We love our van but just a few little things to be aware of that are easily fixed. 12v setup was the big let down for us but that's all sorted now.
@@gettingtheretravel The fit and finish is a bit crap. Minor but it shouldn't be like that. Not for the price. Still a nice van though. "skilled labour isn't cheap and cheap labour isn't skilled"
@@Ttnorth11I was going to buy one, but after watching this video, I'm really not too sure I want to go with Jayco. To be honest, I heard many years ago someone complaining about the fit and finish quality and how crap it was on Jayco's, but at the time I thought he was talking shit, now after watching this, I can see some truth to what he was saying. Very disappointing I'd be so pissed if that were mine and I just bought it.
I'm aware of those kits. My issue is that unlike a traditional awning, these electric awnings require you to spend hundreds of dollars on after market items to fix a problem that shouldn't exist.
Great video thanks. I have had none of these issues and am very happy with my 2018 Outback. Especially happy to have a manual awning. Cheers from NZ, Tony
Thanks. We love our van and all our issues have been fixed by the dealer. Plus with all the mods I have done with the 12v system and heater I'm getting the van setup how I want.
Like 👍. The cupboard door latch hasn't improved in 2020 JJ 16.51-3. I have adjusted the catches and used shims. I know they are made to a price but does it take much more effort to install a cupboard door latches right?
Thanks for the insight. I am looking at buying one to live in. I am a real greenhorn and know absolutely nothing about how things work in a caravan. Eg how the toilet system, water system, power etc works. Glad you mentioned the wastage in using a washing machine, Could you make a video for dummies on the basic workings of a caravan? I have looked on line for something like this but so far have not found anything. Enjoy your home away from home :)
Cheers Bron. Good suggestion, I might look into that. I'm planning on doing one about weights as I think that is the most important thing but one that a lot of new caravaners overlook.
I am planing to buy for my retirement. Have a look at Kedron. Yes they are expensive but the quality is way beyond a Jayco. If you are like me and plan to have it for 10-15 years it will be worth it in the long run.
Paul Steven’s is right you need to buy a good quality caravan it’s is worth it in the long run you should have these issues this guys having , it’s just lax workmanship , and a washing machine is a good thing , but u never use it while free camping they just water guzzler’s it’s for the caravan park
One more thing.... Jayco vans are build in Victoria, means Australia manufactured with local jobs. Go and look at Chinese build caravans sold in Australia. Good luck with that quality. Any objection to that? Come over and have a look. Cheers
Hmmm i dont know why a alot of the new Jayco Caravan have a poor Build Quality like this? My Jayco 2014 Starcraft Outback never have a big problem like this one before. Getting new getting poor. Feel sorry for that mate.
how did you find the size? We are currently looking at this size but can't decide if to big to pull around for initial weekends / longer weekends at this stage
We find it ideal as we came down from a 22ft Coromal which had a lot of wasted space (mainly cupboards we didn't use). For us and the way we travel it suits and I wouldn't want to go smaller. There's only the 2 of us and 2 small dogs.
Which model is this? I have a Pajero NW and the comments I have read lean to stick with 2.5t towing. Looking at a 19-3 which will tip us over that and the 180kg limit.
Ours is the 19.6-2. Has an ATM of 2778kg and empty ball of 166kg. The Pajero tows it fine but to be honest it is a battle to maintain the 180kg. I have to constantly be checking how I load to maintain the correct ball weight. This is why I am looking to upgrade the Pajero in the next year as this 180kg ball limit is a pain. It's a shame because the Pajero is a very capable car with this load.
@@gettingtheretravel what are the options from here? I have been doing some research on this topic as it’s new to me and seems many suffer the same fate. Landcruiser is the obvious choice but out of our budget. Pajero Sport seems to be improved though. Most utes are no good. And how many people in Oz just don’t think about this? As I was surprised just how many caravans I can’t legally tow with a Pajero.
@@AussieMatias The Pajero is fine so long as you are aware of the 180kg limit and it has a very good payload. I also have a Jeep Grand Cherokee (which I'm about to put out a video on) and it tows the van really well but not setup for bush camping like my Pajero and it's the wife's car. I disagree with you on utes, much better payload especially with vans under 3000kg since GCM is the limiting factor. I'm currently looking at either a V6 Amarok or the new D Max.
If you have a jayco and your a handyman no sweat i had to ckeck and tighten many things also drivers side brake locked up and nealy rolled jayvo couldn't care less
@@reubs91 I agree. I could fix these things myself but while its under warranty I'm getting Jayco to do it. I accept that things will break, but my issues are all down to poor workmanship and a lack of quality control.
“Know what to expect”? I don’t expect water leaks and poor workmanship. And items have been resolved. 3 years later we’ve had no more issues and even taken the van down the Gibb River Road.
Ha,just come across your page.We got the exact same van,Ours is the FX upgrade.Same issues.Wiring,cupboards ect.Aircon never worked and all rear plastics warped and a few other issues however Jayco Perth whom we purchased it of addressed all the issues with out any hassle.An issue we now have is the front lower fibreglass panel has developed a crack so will have to make some more enquires to rectify.But as a whole we are vert happy with it.Any way safe travels.
Our front panel was replaced before we got it for the same reason. Like you, we are happy with our van but sadly have had more issues which I will detail in another video soon.
Probably the most honest and useful review!
Totally agree mine is a Aug 2019 build same issues as your spent the first week going over 12 volt system and air con didn't work found there plug arrangement not connected.properly but very happy with it so far.
3 years later and I’m happy to say no more issues, but still disappointed with initial QA.
You can add the anti flap,kit for the awning works amazing. Agree on the 12 volt stuff as I have done the same. BMPRO is junk, will replace that soon. Love the Sphere set up though for lights etc.
I've just put up another video where I have upgraded to Lithium and in that I explain what I have done with the BMPRO unit if you're interested.
@@gettingtheretravel what is the auxiliary you removed from the BM Pro. ?
@@RVF7501 The "AUX" input on the BMPRO unit which is the 12v feed from your tow vehicle. If you have a slide out or air suspension you can't disconnect this feed as it acts as a safety interlock.
@@gettingtheretravel Thanks for that. No I have 19.61-2 so no slide out. There is wires in the aux port though, so I am hoping this is car input. Does the fridges run from the bmpro or does it bypass that.
@@RVF7501 No the standard Jayco wiring is the fridge runs through the 12 pin plug (I actually removed it from the 12 pin and put it in an anderson plug). This is for a 3 way fridge, not sure about the wiring on a compressor fridge though.
Great video dude. I am currently looking at one of these to purchase.
Thanks. We love our van but just a few little things to be aware of that are easily fixed. 12v setup was the big let down for us but that's all sorted now.
@@gettingtheretravel The fit and finish is a bit crap. Minor but it shouldn't be like that. Not for the price. Still a nice van though.
"skilled labour isn't cheap and cheap labour isn't skilled"
@@Ttnorth11I was going to buy one, but after watching this video, I'm really not too sure I want to go with Jayco. To be honest, I heard many years ago someone complaining about the fit and finish quality and how crap it was on Jayco's, but at the time I thought he was talking shit, now after watching this, I can see some truth to what he was saying. Very disappointing I'd be so pissed if that were mine and I just bought it.
You can fit antiflap kits and curved rafters to the electric awnings, have fitted dozens and have had no problems.
I'm aware of those kits. My issue is that unlike a traditional awning, these electric awnings require you to spend hundreds of dollars on after market items to fix a problem that shouldn't exist.
Great video thanks. I have had none of these issues and am very happy with my 2018 Outback. Especially happy to have a manual awning. Cheers from NZ, Tony
Thanks. We love our van and all our issues have been fixed by the dealer. Plus with all the mods I have done with the 12v system and heater I'm getting the van setup how I want.
Like 👍.
The cupboard door latch hasn't improved in 2020 JJ 16.51-3. I have adjusted the catches and used shims. I know they are made to a price but does it take much more effort to install a cupboard door latches right?
Thanks for the insight. I am looking at buying one to live in. I am a real greenhorn and know absolutely nothing about how things work in a caravan. Eg how the toilet system, water system, power etc works. Glad you mentioned the wastage in using a washing machine, Could you make a video for dummies on the basic workings of a caravan? I have looked on line for something like this but so far have not found anything. Enjoy your home away from home :)
Cheers Bron. Good suggestion, I might look into that. I'm planning on doing one about weights as I think that is the most important thing but one that a lot of new caravaners overlook.
I am planing to buy for my retirement. Have a look at Kedron. Yes they are expensive but the quality is way beyond a Jayco. If you are like me and plan to have it for 10-15 years it will be worth it in the long run.
Paul Steven’s is right you need to buy a good quality caravan it’s is worth it in the long run you should have these issues this guys having , it’s just lax workmanship , and a washing machine is a good thing , but u never use it while free camping they just water guzzler’s it’s for the caravan park
Excellent video..you need to pass on to Jayco to get their act together
One more thing.... Jayco vans are build in Victoria, means Australia manufactured with local jobs.
Go and look at Chinese build caravans sold in Australia.
Good luck with that quality. Any objection to that? Come over and have a look. Cheers
Good review mate
Hmmm i dont know why a alot of the new Jayco Caravan have a poor Build Quality like this? My Jayco 2014 Starcraft Outback never have a big problem like this one before. Getting new getting poor. Feel sorry for that mate.
how did you find the size? We are currently looking at this size but can't decide if to big to pull around for initial weekends / longer weekends at this stage
We find it ideal as we came down from a 22ft Coromal which had a lot of wasted space (mainly cupboards we didn't use). For us and the way we travel it suits and I wouldn't want to go smaller. There's only the 2 of us and 2 small dogs.
Which model is this? I have a Pajero NW and the comments I have read lean to stick with 2.5t towing. Looking at a 19-3 which will tip us over that and the 180kg limit.
Ours is the 19.6-2. Has an ATM of 2778kg and empty ball of 166kg. The Pajero tows it fine but to be honest it is a battle to maintain the 180kg. I have to constantly be checking how I load to maintain the correct ball weight. This is why I am looking to upgrade the Pajero in the next year as this 180kg ball limit is a pain. It's a shame because the Pajero is a very capable car with this load.
@@gettingtheretravel what are the options from here? I have been doing some research on this topic as it’s new to me and seems many suffer the same fate. Landcruiser is the obvious choice but out of our budget. Pajero Sport seems to be improved though. Most utes are no good. And how many people in Oz just don’t think about this? As I was surprised just how many caravans I can’t legally tow with a Pajero.
@@AussieMatias The Pajero is fine so long as you are aware of the 180kg limit and it has a very good payload. I also have a Jeep Grand Cherokee (which I'm about to put out a video on) and it tows the van really well but not setup for bush camping like my Pajero and it's the wife's car. I disagree with you on utes, much better payload especially with vans under 3000kg since GCM is the limiting factor. I'm currently looking at either a V6 Amarok or the new D Max.
@@gettingtheretravel thanks for your feedback it’s given me some reassurances on the Pajero.
Hey mate just watching your vid just wondering how many letres per 100 the paj uses towing it? I have a NX and just thinking about what I can tow
Alastair McCoy sit around 17L/100 towing in 4H and 4th gear. You just need to watch the 180kg towball limit when over 2500kg ATM.
Appreciate it brother!!
I KNOW NEVER BUY ONE NOW I WAS GOING TO BUT AFTER THIS VID NO WAY
Heard to many stories now about jayco build quality an problems... I’m steering clear of jayco..
Rather going with JB caravans or New Age...
Workmanship is terrible. The fact they allow the vans to leave they way they do just dumbfounds me.
Stay tuned. I'm in the process of doing a follow up video and let's just say that things don't get any better.
If you have a jayco and your a handyman no sweat i had to ckeck and tighten many things also drivers side brake locked up and nealy rolled jayvo couldn't care less
Susan Evans I hear this a lot regarding Jayco. But why would I pay money for something I have to fix?
@@reubs91 I agree. I could fix these things myself but while its under warranty I'm getting Jayco to do it. I accept that things will break, but my issues are all down to poor workmanship and a lack of quality control.
Surely buying the brand you would know what to expect.instead of whinging take the van back and get all the items resolved
“Know what to expect”? I don’t expect water leaks and poor workmanship. And items have been resolved. 3 years later we’ve had no more issues and even taken the van down the Gibb River Road.
Unfortunately you get what you pay for 😎
sounds like your the sort of guy that would never be happy. to many power points omfg. you poor bugger. i bought a jayco to enjoy not pick to bits.
Thanks for watching. Enjoy your travels.
This is rubbish Jayco pull ya finger out🤔 people pay good money for poor service 😣not good 21st century