Trust me, I got this demo thing totally wrong and it wasted so much time doing a product tour, lol. So the way I am addressing this is to let the system do its own product tour via videos and in-app wizards, and based on what you shared, customize the demo only towards the client's main pain points which should provide value much sooner and lead them to a purchasing decision. Thanks Dan! --------------------- As a tip to anyone reading this, to discover the main pain points prior to the demo, ask the client to either email you or during their demo scheduling, ask them what are their main challenges in their business, that way you can prepare the demo ahead of time. I use calendly for scheduling.
You are right. I love the idea of videos for low value product tours. What people seem to want when face to face is expert guidance with no filler. Product tours are 90% filler....click, click, click. An expert tailor will FIRST ask you a few questions and take measurements before coming back to show you EXACTLY what you want. The product tour is what you do when you paw through every piece of clothing on every rack with no help in sight.
Orane, most founders/sales people end up doing product tours which is something that should be saved for onboarding if anything. I think where most peopel get stuck is "HOW to use questions to do the demos?" My tip is focus first on why the propsect is on the call to begin with. A simple question like, "So curious, what's the reason you decided to schedule a demo?" (Disclaimer: this assumes the lead was inbound vs outbound) The prospect will usually give a very vague response like "I wanted to increase automation for my business" or something like that. Then just keep digging until they're being specific. Once you have the prospect's "Why" - only show the features on the demo that will solve those problems they have.
Your guidance has certainly helped me. I am a teacher and I too have to offer demo classes. I used to go "Step-by-step"(product tour) in my demos earlier. But after listening to you, I changed my strategy and got straight to their pain points which helped me have a stronger first impression and is resulting in better student demo to fee paying conversion ratio. So far I have offered 13 demos and converted 12 into paying students. Looking forward to a better profits. Thank you very much. I hope to learn a lot from you and your channel in the future.
I’m here for demoing a physical product Much of this didn’t make sense to me because it’s software focused but definitely applicable for demoing a physical product
thanks Dan for making these videos been a great help for me . my question is that me and my friend started a business selling our product he have sold 27 but I only 2 I am worried about it. I would love hear anything your suggest from you ?
Hey Ravideep, so during demo, you could show the best feature that addresses the client biggest pain point, this feature should address a big enough pain point so that the customer wants to buy almost immediately. You could make this be a priority feature you demo to the client, so that they are amazed at what your solution does for their business. Hope this helps. Be sure to check out the download Dan was talking about, he provided a link which dives a bit more in what he shared.
Ravideep Singh what this means is figure out what the BIGGEST pain point the customer is expressing and show the feature that solves that problem last to end on a high (ie. drop the mic!) :) Hope that helps. The download will help as well. DM
Frustrated with low sales conversion rates from product demos? Implement these 5 rules in your next demo to get customers buying on the spot.
hey man your landing page on site not accepting email - may want to double check that :) I appreciate the video super short and helpful!
Trust me, I got this demo thing totally wrong and it wasted so much time doing a product tour, lol. So the way I am addressing this is to let the system do its own product tour via videos and in-app wizards, and based on what you shared, customize the demo only towards the client's main pain points which should provide value much sooner and lead them to a purchasing decision. Thanks Dan!
---------------------
As a tip to anyone reading this, to discover the main pain points prior to the demo, ask the client to either email you or during their demo scheduling, ask them what are their main challenges in their business, that way you can prepare the demo ahead of time. I use calendly for scheduling.
Orane Cole 👊🏻
You are right. I love the idea of videos for low value product tours.
What people seem to want when face to face is expert guidance with no filler. Product tours are 90% filler....click, click, click.
An expert tailor will FIRST ask you a few questions and take measurements before coming back to show you EXACTLY what you want. The product tour is what you do when you paw through every piece of clothing on every rack with no help in sight.
Orane, most founders/sales people end up doing product tours which is something that should be saved for onboarding if anything. I think where most peopel get stuck is "HOW to use questions to do the demos?"
My tip is focus first on why the propsect is on the call to begin with.
A simple question like, "So curious, what's the reason you decided to schedule a demo?" (Disclaimer: this assumes the lead was inbound vs outbound)
The prospect will usually give a very vague response like "I wanted to increase automation for my business" or something like that. Then just keep digging until they're being specific.
Once you have the prospect's "Why" - only show the features on the demo that will solve those problems they have.
Your guidance has certainly helped me. I am a teacher and I too have to offer demo classes. I used to go "Step-by-step"(product tour) in my demos earlier. But after listening to you, I changed my strategy and got straight to their pain points which helped me have a stronger first impression and is resulting in better student demo to fee paying conversion ratio. So far I have offered 13 demos and converted 12 into paying students. Looking forward to a better profits. Thank you very much. I hope to learn a lot from you and your channel in the future.
Ravideep, thanks / great to have you part of the community!
DM
Great video, straight to the point, focus on what's important for them, and connect the pain.
I’m here for demoing a physical product
Much of this didn’t make sense to me because it’s software focused but definitely applicable for demoing a physical product
Thank you so very much Dan
Excellent video Dan!
VERY HELPFUL!!!! Thank you Dan! It makes so much sense! The simplest solutions are always the BEST!
:)
Worlds best coach for sass
👊🙏
Outstanding is the common denomination in your videos Dan, but this one overpass any before. Keep on the good track. Congratulations 🎊
Thanks Guillermo / appreciate the kind words.
DM
Superb Video. You are awesome.
Sincere tips and i like it! Thanks
Nice job!
How could I get fans to ask questions so I know what they are looking for in content?
I love this!Thank you for this video, it helps a lot.
Glad it was helpful 🙏🏼
thanks Dan for making these videos been a great help for me . my question is that me and my friend started a business selling our product he have sold 27 but I only 2 I am worried about it. I would love hear anything your suggest from you ?
What have you tried so far?
Hmm I have tried to sell my product face to face to potentials customer and also used social media to sell
Eye Opener ! Wasted so much time doing a product tour !
Great video
👊
Another incredible video!
Thx Mike!
DM
Go to ask demo for review from company??
Hi Dan. Great job as always. However point no. 4 is hard to understand. Can u kindly elaborate a bit on comments..or many b in description.
Hey Ravideep, so during demo, you could show the best feature that addresses the client biggest pain point, this feature should address a big enough pain point so that the customer wants to buy almost immediately. You could make this be a priority feature you demo to the client, so that they are amazed at what your solution does for their business. Hope this helps. Be sure to check out the download Dan was talking about, he provided a link which dives a bit more in what he shared.
Ravideep Singh what this means is figure out what the BIGGEST pain point the customer is expressing and show the feature that solves that problem last to end on a high (ie. drop the mic!) :)
Hope that helps.
The download will help as well.
DM
Quick
Great !
The word "anyways" does not exist in the English language.
T chiac, well jesus lol
This is common sense?