Christopher Roberts is definitely a leader to watch out for in the Net Promoter Score space. Loved reading his book 10 Reasons Why CX/NPS Programs Fail. What a masterclass!
This podcast is a must-listen for anyone interested in transformation in the automotive industry. NPS is a powerful measurement metric that we use in our business as well and it works wonders when leveraged properly.
Saurabh’s discussion on integrating digital in a traditional company and using Net Promoter Score as a metric to measure various touchpoints is so relevant today.
Saurabh Khullar’s insights on use of Net Promoter Score at TVS Motors is game-changing!
TVS Motors' partnership with BMW is a great example of strategic innovation. Amazing conversation!
The way Saurabh explains the role of Net Promoter Score in shaping customer experiences is fantastic.
Saurabh Khullar is truly driving change at TVS Motors. Incredible episode!
The future of two-wheeler mobility for Indian brands is bright!
Loved hearing about how TVS Motors is handling mobility disruption globally.
TVS Motors’ focus on innovation while preserving its legacy is commendable!
A brilliant discussion on how to succeed in a hyper-competitive market.
This podcast offers incredible insights into the future of two-wheeler mobility.
Christopher Roberts is definitely a leader to watch out for in the Net Promoter Score space. Loved reading his book 10 Reasons Why CX/NPS Programs Fail. What a masterclass!
This podcast is a must-listen for anyone interested in transformation in the automotive industry. NPS is a powerful measurement metric that we use in our business as well and it works wonders when leveraged properly.
TVS Motors’ growth in such a competitive space is truly impressive.
Such an eye-opening episode on managing digital transformation in a traditional setup.
This episode highlights the future of mobility. Loved it!
Saurabh’s explanation highlights the power of blending tradition with tech.
TVS Motors is truly redefining mobility solutions. Amazing insights from Saurabh!
TVS' experience-first approach is something I have personally experienced. It is clearly driving its success.
Saurabh’s approach to transformation shows how digital isn’t just for startups!
This episode offers a masterclass on thriving in a disruptive market using NPS for granular insights. Kudos!
Saurabh’s insights show us why TVS Motors is reaching new heights!
The way TVS Motors is leveraging NPS is a model for traditional companies.
This episode is full of actionable insights on staying competitive in the digital age.
TVS Motors’ success story shows how tech and legacy can coexist beautifully!
A compelling discussion on how digital disruption can be an opportunity rather than a threat.
It’s great to see how TVS Motors is not only surviving but thriving in a disruptive market.
Loved how Saurabh broke down the integration of AI in a legacy brand like TVS.
Christopher Roberts, it goes to show why you are an NPS Guru!
Loved the insights on adapting to a disruptive market while maintaining brand identity."
TVS Motors’ journey is a blueprint for how traditional brands can stay relevant.
Never knew TVS did Podiums. This is fab!
The role of NPS at TVS Motors is truly transformative. Amazing conversation!
This episode really shows how tech can drive change in even the most established brands.
Saurabh’s discussion on integrating digital in a traditional company and using Net Promoter Score as a metric to measure various touchpoints is so relevant today.
TVS Motors’ success in Europe is proof that innovation pays off. Well done!
Saurabh’s explanation of TVS's strategic approach to digital transformation is impressive.
Saurabh’s journey from startups to leading digital at TVS Motors is incredibly inspiring.
TVS' vision for digital innovation is inspiring. Never knew about their BMW tie-up.
Incredible insights into how AI is reshaping customer interactions at TVS Motors.
This episode really dives deep into how traditional companies can thrive in a disruptive market.
Hats off to TVS Motors for staying competitive in such a fast-paced market. Thanks for sharing, Saurabh!
This episode really showcases how AI and digital are the future of mobility!
The way TVS Motors is handling the disruption is inspiring. Great episode!
This episode is packed with valuable takeaways for anyone navigating market disruptions.
The focus on customer journeys and granular accountability really hit home!
Saurabh’s perspective on customer journeys and accountability is spot on!
TVS Motors is setting a new standard in the automotive world. Great insights!
Such a rich conversation on how Net Promoter Score can breathe new life into legacy brands.
Great to hear how TVS Motors is evolving while staying true to its roots!
Fantastic insights on how to manage customer expectations in a rapidly changing market.
TVS Motors is proof that embracing disruption can lead to massive growth!
Such a great conversation about balancing tradition with innovation.