Hello, I did a it of research and it appears that it might be some sort of bug. Other people have had the same issue and at least some of them were able to resolve the problem by resetting the Photoshop Preferences. I have pasted a post from the Adobe Photoshop forum below that might help you resolve the issue. Resetting preferences helps with a multitude of isues, here's some more info about that for anyone contemplating it: Resetting Photoshop preferences (read this entire post before acting please) Resetting restores Photoshop's internal preferences, which are saved when Photoshop closes. If they become corrupt then various issues can occur. Here’s some info on how to do that: helpx.adobe.com/photoshop/using/preferences.html Manually removing preferences files is the most complete method for restoring Photoshop to its default state: helpx.adobe.com/photoshop/using/preferences.html#Manually Note re macOS: The user Library folder is hidden by default. To access files in the hidden user Library folder, see here for how to access hidden user library files. helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html Unexpected behavior may indicate damaged preferences. Restoring preferences to their default settings is a good idea when trying to troubleshoot unexpected behaviors in Photoshop. check out the video helpx.adobe.com/photoshop/using/preferences.html#reset_preferences Learn how to access and modify Photoshop preferences and customize per your frequent workflows helpx.adobe.com/photoshop/using/preferences.html And here’s an earlier forum discussion as an aid to understanding community.adobe.com/t5/photoshop-ecosystem-discussions/quick-tips-how-to-reset-photoshop-pre... You may want to backup your settings and custom presets, brushes & actions before restoring Photoshop's preferences. Here is general info about that: helpx.adobe.com/photoshop/using/preferences.html#BackupPhotoshoppreferences Before you reset your preferences in case of future issues, I suggest you make a copy as Adobe may need one to check problematic references. Quit Photoshop. Go to Photoshop's Preferences folder Preferences file locations: helpx.adobe.com/photoshop/kb/preference-file-names-locations-photoshop.html\ [on MacOS see: Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings Note for those on macOS: - be aware that the user Library folder is hidden by default on macOS. helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html In the Finder, open the “Go” menu whilst holding down the Option (Alt) key. Library will now appear in the list - below the current user's “home” directory. ] Now you can drag the entire Adobe Photoshop [Version] Settings folder to the desktop or somewhere safe as a back-up of your settings. Note for those on macOS: Preference preservation is affected by macOS permissions, you’ll need to allow Photoshop ‘Full Disk Access’ in your Mac OS Preferences/Security and Privacy It may even be time to reinstall Photoshop. It’s recommended that you use the Adobe CC cleaner tool to remove all traces first. (See above about preserving preferences though! Its worth preserving them unless they are corrupted.) helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html Uninstall Photoshop BUT make sure to choose the option “Yes, remove app preference”. Once that process finishes, start the installation process and look into the “Advanced Options”. Uncheck “Import previous settings and preferences” and choose to “Remove old versions”.
Unfortunately you are not alone. I have done a bit of research and it appears that it might be some sort of bug causing the issue. Other people have had the same problem and at least some of them were able to resolve the problem by resetting the Photoshop Preferences. I have pasted a post from the Adobe Photoshop forum below that might help you resolve the issue. Resetting preferences helps with a multitude of isues, here's some more info about that for anyone contemplating it: Resetting Photoshop preferences (read this entire post before acting please) Resetting restores Photoshop's internal preferences, which are saved when Photoshop closes. If they become corrupt then various issues can occur. Here’s some info on how to do that: helpx.adobe.com/photoshop/using/preferences.html Manually removing preferences files is the most complete method for restoring Photoshop to its default state: helpx.adobe.com/photoshop/using/preferences.html#Manually Note re macOS: The user Library folder is hidden by default. To access files in the hidden user Library folder, see here for how to access hidden user library files. helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html Unexpected behavior may indicate damaged preferences. Restoring preferences to their default settings is a good idea when trying to troubleshoot unexpected behaviors in Photoshop. check out the video helpx.adobe.com/photoshop/using/preferences.html#reset_preferences Learn how to access and modify Photoshop preferences and customize per your frequent workflows helpx.adobe.com/photoshop/using/preferences.html And here’s an earlier forum discussion as an aid to understanding community.adobe.com/t5/photoshop-ecosystem-discussions/quick-tips-how-to-reset-photoshop-pre... You may want to backup your settings and custom presets, brushes & actions before restoring Photoshop's preferences. Here is general info about that: helpx.adobe.com/photoshop/using/preferences.html#BackupPhotoshoppreferences Before you reset your preferences in case of future issues, I suggest you make a copy as Adobe may need one to check problematic references. Quit Photoshop. Go to Photoshop's Preferences folder Preferences file locations: helpx.adobe.com/photoshop/kb/preference-file-names-locations-photoshop.html\ [on MacOS see: Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings Note for those on macOS: - be aware that the user Library folder is hidden by default on macOS. helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html In the Finder, open the “Go” menu whilst holding down the Option (Alt) key. Library will now appear in the list - below the current user's “home” directory. ] Now you can drag the entire Adobe Photoshop [Version] Settings folder to the desktop or somewhere safe as a back-up of your settings. Note for those on macOS: Preference preservation is affected by macOS permissions, you’ll need to allow Photoshop ‘Full Disk Access’ in your Mac OS Preferences/Security and Privacy It may even be time to reinstall Photoshop. It’s recommended that you use the Adobe CC cleaner tool to remove all traces first. (See above about preserving preferences though! Its worth preserving them unless they are corrupted.) helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html Uninstall Photoshop BUT make sure to choose the option “Yes, remove app preference”. Once that process finishes, start the installation process and look into the “Advanced Options”. Uncheck “Import previous settings and preferences” and choose to “Remove old versions”.
I actually would prefer to use the cloud to store files as I frequently switch between computers... the problem is, I can no longer save anything other than native adobe file types to the cloud. If I export as jpeg, or png, it ONLY lets me save it to my PC. Don't even get me started on bringing over my old files to my cloud storage. Same problem... it doesn't let me upload jpeg, png, or anything other than native adobe file types.
Have you thought about using an external drive? That’s how I work between two computers. I then backup to a third party cloud service. I have videos on how I set up my catalog as well as how I do my backup. How I set up my catalog. ua-cam.com/video/SqwAq3f7W_8/v-deo.htmlsi=Kgn7njFEUuiIt2Re How I backup my photos: ua-cam.com/video/zEr-7alId4U/v-deo.htmlsi=-nRAFV5C_smhW6UF
That would be the easiest… but my work laptop has external USB connections disabled, so when I’m working on side stuff, the cloud is the most convenient.
The right info at the right time !!!
Glad you enjoyed it. Thanks for commenting.
I'm running Photoshop 2024 also (v25.3.1) And Default Save Location is completely missing from my settings!!
Hello,
I did a it of research and it appears that it might be some sort of bug. Other people have had the same issue and at least some of them were able to resolve the problem by resetting the Photoshop Preferences. I have pasted a post from the Adobe Photoshop forum below that might help you resolve the issue.
Resetting preferences helps with a multitude of isues, here's some more info about that for anyone contemplating it:
Resetting Photoshop preferences (read this entire post before acting please)
Resetting restores Photoshop's internal preferences, which are saved when Photoshop closes.
If they become corrupt then various issues can occur.
Here’s some info on how to do that:
helpx.adobe.com/photoshop/using/preferences.html
Manually removing preferences files is the most complete method for restoring Photoshop to its default state:
helpx.adobe.com/photoshop/using/preferences.html#Manually
Note re macOS: The user Library folder is hidden by default.
To access files in the hidden user Library folder, see here for how to access hidden user library files.
helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html
Unexpected behavior may indicate damaged preferences. Restoring preferences to their default settings is a good idea when trying to troubleshoot unexpected behaviors in Photoshop. check out the video
helpx.adobe.com/photoshop/using/preferences.html#reset_preferences
Learn how to access and modify Photoshop preferences and customize per your frequent workflows
helpx.adobe.com/photoshop/using/preferences.html
And here’s an earlier forum discussion as an aid to understanding
community.adobe.com/t5/photoshop-ecosystem-discussions/quick-tips-how-to-reset-photoshop-pre...
You may want to backup your settings and custom presets, brushes & actions before restoring Photoshop's preferences.
Here is general info about that: helpx.adobe.com/photoshop/using/preferences.html#BackupPhotoshoppreferences
Before you reset your preferences
in case of future issues, I suggest you make a copy as Adobe may need one to check problematic references.
Quit Photoshop.
Go to Photoshop's Preferences folder
Preferences file locations: helpx.adobe.com/photoshop/kb/preference-file-names-locations-photoshop.html\
[on MacOS see: Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings
Note for those on macOS: - be aware that the user Library folder is hidden by default on macOS.
helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html
In the Finder, open the “Go” menu whilst holding down the Option (Alt) key.
Library will now appear in the list - below the current user's “home” directory. ]
Now you can drag the entire Adobe Photoshop [Version] Settings folder to the desktop or somewhere safe as a back-up of your settings.
Note for those on macOS:
Preference preservation is affected by macOS permissions,
you’ll need to allow Photoshop ‘Full Disk Access’ in your Mac OS Preferences/Security and Privacy
It may even be time to reinstall Photoshop.
It’s recommended that you use the Adobe CC cleaner tool to remove all traces first.
(See above about preserving preferences though! Its worth preserving them unless they are corrupted.)
helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html
Uninstall Photoshop BUT make sure to choose the option “Yes, remove app preference”.
Once that process finishes, start the installation process and look into the “Advanced Options”. Uncheck “Import previous settings and preferences” and choose to “Remove old versions”.
that actually worked for me! i dragged the pref folder out, restarted the program, then dragged it back in@@naturemikephoto
Amen!
Haha! Another case of Adobe screwing up something that worked perfectly fine.
I DONT HAVE THAT OPTION WTF
Unfortunately you are not alone. I have done a bit of research and it appears that it might be some sort of bug causing the issue. Other people have had the same problem and at least some of them were able to resolve the problem by resetting the Photoshop Preferences. I have pasted a post from the Adobe Photoshop forum below that might help you resolve the issue.
Resetting preferences helps with a multitude of isues, here's some more info about that for anyone contemplating it:
Resetting Photoshop preferences (read this entire post before acting please)
Resetting restores Photoshop's internal preferences, which are saved when Photoshop closes.
If they become corrupt then various issues can occur.
Here’s some info on how to do that:
helpx.adobe.com/photoshop/using/preferences.html
Manually removing preferences files is the most complete method for restoring Photoshop to its default state:
helpx.adobe.com/photoshop/using/preferences.html#Manually
Note re macOS: The user Library folder is hidden by default.
To access files in the hidden user Library folder, see here for how to access hidden user library files.
helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html
Unexpected behavior may indicate damaged preferences. Restoring preferences to their default settings is a good idea when trying to troubleshoot unexpected behaviors in Photoshop. check out the video
helpx.adobe.com/photoshop/using/preferences.html#reset_preferences
Learn how to access and modify Photoshop preferences and customize per your frequent workflows
helpx.adobe.com/photoshop/using/preferences.html
And here’s an earlier forum discussion as an aid to understanding
community.adobe.com/t5/photoshop-ecosystem-discussions/quick-tips-how-to-reset-photoshop-pre...
You may want to backup your settings and custom presets, brushes & actions before restoring Photoshop's preferences.
Here is general info about that: helpx.adobe.com/photoshop/using/preferences.html#BackupPhotoshoppreferences
Before you reset your preferences
in case of future issues, I suggest you make a copy as Adobe may need one to check problematic references.
Quit Photoshop.
Go to Photoshop's Preferences folder
Preferences file locations: helpx.adobe.com/photoshop/kb/preference-file-names-locations-photoshop.html\
[on MacOS see: Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings
Note for those on macOS: - be aware that the user Library folder is hidden by default on macOS.
helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html
In the Finder, open the “Go” menu whilst holding down the Option (Alt) key.
Library will now appear in the list - below the current user's “home” directory. ]
Now you can drag the entire Adobe Photoshop [Version] Settings folder to the desktop or somewhere safe as a back-up of your settings.
Note for those on macOS:
Preference preservation is affected by macOS permissions,
you’ll need to allow Photoshop ‘Full Disk Access’ in your Mac OS Preferences/Security and Privacy
It may even be time to reinstall Photoshop.
It’s recommended that you use the Adobe CC cleaner tool to remove all traces first.
(See above about preserving preferences though! Its worth preserving them unless they are corrupted.)
helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html
Uninstall Photoshop BUT make sure to choose the option “Yes, remove app preference”.
Once that process finishes, start the installation process and look into the “Advanced Options”. Uncheck “Import previous settings and preferences” and choose to “Remove old versions”.
I actually would prefer to use the cloud to store files as I frequently switch between computers... the problem is, I can no longer save anything other than native adobe file types to the cloud. If I export as jpeg, or png, it ONLY lets me save it to my PC.
Don't even get me started on bringing over my old files to my cloud storage. Same problem... it doesn't let me upload jpeg, png, or anything other than native adobe file types.
Have you thought about using an external drive? That’s how I work between two computers. I then backup to a third party cloud service. I have videos on how I set up my catalog as well as how I do my backup.
How I set up my catalog. ua-cam.com/video/SqwAq3f7W_8/v-deo.htmlsi=Kgn7njFEUuiIt2Re
How I backup my photos: ua-cam.com/video/zEr-7alId4U/v-deo.htmlsi=-nRAFV5C_smhW6UF
That would be the easiest… but my work laptop has external USB connections disabled, so when I’m working on side stuff, the cloud is the most convenient.
Well stop working on photos when you’re at work then. 😜
Haha now that’s probably the smart thing to do.