Forced to live without power over deceased grandmother's debt I The Hui 2019

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  • Опубліковано 24 січ 2025

КОМЕНТАРІ • 293

  • @dafgilmour4362
    @dafgilmour4362 5 місяців тому +113

    She should not have had to pay a bill that wasn't hers ,this power company needs to be closed down

  • @kweenzwalters3916
    @kweenzwalters3916 5 місяців тому +88

    Wtf they are new tenants. The home is under a new owner that's insane.The line company did everything illegal by this woman saying she's responsible for the debt then not giving her receipt under her name once the debt was paid. I hope she takes them to court. Shame on them

  • @jesssmith2064
    @jesssmith2064 5 місяців тому +111

    Our govt has a lot to answer for. Letting companies operate unethically is becoming the norm

    • @littledotti
      @littledotti 5 місяців тому +14

      People need to make use of the citizens advice. They would of put the family in contact with the power ombudsman. Knowledge is power.

    • @suzannemcmaken4648
      @suzannemcmaken4648 5 місяців тому +4

      And, granny’s responsibility in paying her bills??
      Grandaughter and “partner” have no jobs, or savings to pay bill, relying on the fact she has 5 children from multiple men, no doubt to garner sympathy.

    • @cherylreid2964
      @cherylreid2964 4 місяці тому +6

      ​@suzannemcmaken4648 that is an uneducated, hateful and nasty thing to say!
      HOW DARE YOU 😱😡🙅

    • @PamelaGibb-m7l
      @PamelaGibb-m7l 4 місяці тому

      ​omg!!! Are you serious!! Absolutely vile thing to say!! People like you with that attitude is wrong on so many levels!!

    • @chriscorry3852
      @chriscorry3852 3 місяці тому

      ​@@suzannemcmaken4648 are you ok you need help

  • @JillSwindley
    @JillSwindley 5 місяців тому +29

    What a lovely young lady, she always spoke nicely and never used foul language. Surely the grandmother's lawyer sorting out her estate, could have got onto the power Co. And when estate sorted the overdue money would be paid. In the meantime connect power for young lady, who would pay for what she uses.

  • @shyshy07
    @shyshy07 5 місяців тому +76

    Nz is a mess 😢 run by greedy selfish politicians and company’s that are aloud to do as they please this is so sad and horrible

    • @starlooker6612
      @starlooker6612 4 місяці тому

      The world over. They all want to crush the "little" people and use us as cash cows as they suck the blood out of us.

  • @remixesfordjs8198
    @remixesfordjs8198 5 місяців тому +16

    Saddest thing is no one helped? Welcome to NZ 2024. Every man for himself.

    • @Narnz80
      @Narnz80 5 місяців тому +2

      Straight up facts

  • @dawnezone8491
    @dawnezone8491 5 місяців тому +53

    No TLC from TLC...disgusting! Be great if a lawyer picked this up for this whanau!

  • @MVeeP
    @MVeeP 5 місяців тому +31

    When money is more important than the welfare of children. Disgusting company.
    She did not sign no contract, so she wasn't liable to paying that bill.
    If YOU paid for something, it is YOU that receives the receipt.
    If a family, unrelated to the deceased moved into that house, would TLC have forced that family to pay the bill too? Because, according to them they couldn't put the power back onto that property until it was paid so that tells me that they wouldve forced me to pay for it if I decided to move in even though I didnt know the lady. Is that legal, pushing someone else's bill onto others like that?

    • @ryeotix
      @ryeotix 5 місяців тому +2

      yeah thats what i wondered too!

  • @PanmureEst1983
    @PanmureEst1983 5 місяців тому +27

    This just hurt my heart for Lorna and her kids. She tried so hard to find a way and The Line Company has zero empathy towards her family. What a disgusting power company. Hope other's out there are not in the same situation. RIP to Grandma 🤍🕊🙏 Definitely going to share this to make other's aware.

    • @kalalasoakimi
      @kalalasoakimi 4 місяці тому

      Totally agree. so sad for her and her children. they all about money now a days not people.

  • @yasmindawoojee6831
    @yasmindawoojee6831 12 днів тому +1

    maybe get the NZ Police to connect them to the power company as it's a basic right to have electricity

  • @komitimusic
    @komitimusic 5 місяців тому +14

    Call the company out! That is inhumane!!! The fact that you offered a payment plan and denied is shocking!

  • @NgarangiMay
    @NgarangiMay 5 місяців тому +28

    I would have loved to pick this one up as an advocate:
    My POV: Issue of Debt Responsibility:
    The new tenants are not liable for the deceased grandmother’s unpaid power bill. The debt should be settled by the deceased’s estate, not the new occupants.
    Power Restoration:
    The power company (TLC) must restore power to the property and pursue the outstanding debt from the grandmother's estate, not the new tenants.
    Legal Procedures:
    TLC must follow legal procedures in collecting debts from the estate and should not hold new tenants responsible.
    Receipt for Payment:
    TLC is required to provide a receipt for the payment made by WINZ to settle the debt. If TLC refuses to provide a receipt, the mother should formally request it and, if necessary, escalate the issue to regulatory authorities or seek legal assistance.

    • @chrispotter219
      @chrispotter219 4 дні тому

      I do not intend any disrespect but if this information is common knowledge and legal, why was it not done?

  • @shonatyson5934
    @shonatyson5934 5 місяців тому +33

    TLC shame on you, Why does this lady have to pay some one elses outstanding bill, that is not right.

  • @jcoburn429
    @jcoburn429 5 місяців тому +10

    There was a facebook group made up of customers who had similar problems with this company from over the top power rate increases, extreme line maintenance charges?property damage etc. Truly shocking that a Company like this Exists!

  • @Roachichan
    @Roachichan 5 місяців тому +17

    How tf does someone elses debt become yours. That's like someone moved out of a house after racking up $2.5k of debt and the new tenants have to pay it. Wtf makes no sense. She was so calm i wouldn't have been. But you can tell his managers are absolutely useless making him deal with all the calls with zero help from them. Close them down.

  • @B1iss0ut
    @B1iss0ut 5 місяців тому +4

    This is horrific. Thank you for this important investigation and reporting.

  • @Maia-t2s
    @Maia-t2s 5 місяців тому +37

    That's heartbreaking for the babies ❤ Strong mama ❤❤ Unfortunately we live amongst cold hearted people but there's still alot of good ones left ❤❤❤

  • @PacificLove-s3i
    @PacificLove-s3i 5 місяців тому +5

    Heartless! It’s not even her bill! Disgusting power company! Take them to court! With no paperwork given to the new tenants to show them the policy given to her grandmother is outrageous! Glad you recorded your phone calls.

  • @karenmetz4500
    @karenmetz4500 5 місяців тому +4

    This is not her debt, this is unlawful, she is a new tenant, her grandmother's estate lawyer needs to man up here for this family ASAP! and the power company needs to be sued, at lest be held accountable.!!!

  • @RosaMariaLevao
    @RosaMariaLevao 5 місяців тому +5

    Why couldn't she contact Genesis or another electricity company to connect her power? That TLC worker just makes me angry.

  • @nikiTricoteuse
    @nikiTricoteuse 5 місяців тому +23

    What the hell is wrong with our welfare system that this family couldn't get help to pay the bill. I understand the lines company want their money but this is patently unfair.

    • @karensayer3089
      @karensayer3089 4 місяці тому

      She wasn't asking for state assistance to pay. It's not her bill.

    • @nikiTricoteuse
      @nikiTricoteuse 4 місяці тому

      @@karensayer3089 Yes l realise that but, it appalled me that she had no power for so long. I felt she should have been able to get help to pay the bill so that she had electricity while she fought for a refund.

  • @christinecoxhead45
    @christinecoxhead45 5 місяців тому +34

    Absolutely discusting shame on you tlc denying a whanau with a human right for power and it wasn't the wahines power bill either

    • @MikeJones-m6r
      @MikeJones-m6r 5 місяців тому

      FYI, electricity isn't a human right.

    • @christinecoxhead45
      @christinecoxhead45 5 місяців тому +3

      @@MikeJones-m6r yes it is especially if someone relies on power for medical reasons

    • @MikeJones-m6r
      @MikeJones-m6r 5 місяців тому

      @@christinecoxhead45 no it isn't lol. Someone else's work isn't your right, let go of your lust for slaves.

  • @sharonhiko7981
    @sharonhiko7981 5 місяців тому +5

    So if someone else moved in, would they have to pay a strangers debt before getting the power on? NO the power company had no right to do that.

    • @chrispotter219
      @chrispotter219 4 дні тому

      I thought the same thing but I wondered if it was related to the fact that the people moving in were whanau of the deceased woman and perhaps it was not a regular case of a new tenant moving into a rental property with tenancy rules, contracts and payments and the property was still under the deceased lady's name

  • @geensjc
    @geensjc 5 місяців тому +8

    NZ energy industry needs a complete overhaul! Outdated policies and lack of regulations. This story is absolutely heartbreaking.

  • @rainathomas1778
    @rainathomas1778 5 місяців тому +3

    Sooo she has to pay a bill that didnt belong to her but she couldn't get a bloody receipt??? What a joke TLC!! They had a cheek to send me a email to become a customer with a sweet deal, No fuggin thanks 😡.

  • @Rickyk878
    @Rickyk878 5 місяців тому +23

    That TLC company sound like pricks.. do the right thing by this lady, she’s only asking for a receipt with her name on it as proof of payment to cover herself.

    • @nzbusboy8698
      @nzbusboy8698 5 місяців тому +4

      The attitude of the company rubs off on its workers, they all thing they a lil bit special.

    • @Rickyk878
      @Rickyk878 5 місяців тому +2

      @@nzbusboy8698 yeh shit.. 🙄 just saying. Here’s me thinking the Aussies are bad, the kiwis are no better.

    • @carrier411
      @carrier411 5 місяців тому +3

      surely they could have generated a receipt with something like: amount of .... paid by.... for the account of ..... it's ridiculous their lack of cooperation.

    • @chrispotter219
      @chrispotter219 4 дні тому

      @@carrier411 I think it had gone on for so long that the power company was being nasty and trying to make things difficult for Lorna and her whanau. I hope, when the got power connected, they went with another company

  • @ManaBlack208
    @ManaBlack208 14 днів тому +2

    How did the power blow out to $2,000 damn 🤔 and how can the bill be paid wen the person has died🤨

    • @chrispotter219
      @chrispotter219 4 дні тому

      It can be paid from the deceased persons Estate, providing there is enough money in the Estate to cover it.

  • @sharonneil2118
    @sharonneil2118 27 днів тому +1

    The debt isn’t with the individual, the debt is with houseI IP Address and Service Provider. The house can’t pay so the tenant does……. If the power is disconnected for more than 3 months the whole power installation will need an Electrical Inspection and then pay the arrears

  • @laynneharetuku8750
    @laynneharetuku8750 5 місяців тому +3

    Matapiko…I hope they lose a lot of customers, I hope they get boycotted, I hope they get sued or taken to court for dishonouring their contract with her, I also hope all of their power lines get cut off somehow.

  • @bridget_lisar2785
    @bridget_lisar2785 5 місяців тому +1

    "What would your Nana be thinking?" Such an insensitive question. TLC will never give a pay out, I'm sure it will only get worse unfortunately. All the best Lorna xx.

  • @Sam-lk6eo
    @Sam-lk6eo 5 місяців тому +8

    Lodge it with the small claims court for any claims under $ 3K, probably only costs you like $30.00 no lawyers involved you simply talk to a mediator and lay it all on the table the truth even about your Kuia.
    Record phone logs dates discussions and proof of All calls to TLC about the situation.
    Go there prepared with everything ! TLC may settle with a refund outside of court to keep their reputation intact, Otherwise risk getting fined for being in breach of any fair trading acts or any other offences they've commited.
    Yo Good Luck !

    • @chrispotter219
      @chrispotter219 4 дні тому

      Great idea. Lorna kept very good records of phone conversations and I'm sure she would have a good case for compensation

  • @KaushalyaBogoda-l3w
    @KaushalyaBogoda-l3w 5 місяців тому +1

    3:09 this is the second time I am trying to watch this video.. I am in tears. I just feel this mother’s pain.
    What kind of world are we living in?
    Animals are way more human than some humans unfortunately.
    😢
    I am so sorry that u had to go through this.
    I know the pain. 😢

  • @Rickyk878
    @Rickyk878 5 місяців тому +14

    Not able too..or just don’t give two hoots, Deadloss awrite that power company.

  • @monwell250
    @monwell250 5 місяців тому +4

    Good on your neighbour

  • @nzbusboy8698
    @nzbusboy8698 5 місяців тому +9

    Yep, they are a scum outfit TLC. Used to work there, so glad I got out. Massive culture issues there. Funny thing is, there’re like a joke to all the other network owners.

  • @melaniehimiona612
    @melaniehimiona612 5 місяців тому +2

    Disgraceful on the behalf of that power company

  • @bellahpetersen1733
    @bellahpetersen1733 5 місяців тому +11

    So she had to become unemployed in order for winz to even assist her 🤦🏽‍♀️working families can't even get help 😔

    • @t-rexngatokorua8733
      @t-rexngatokorua8733 3 місяці тому

      Not just unemployed, but unemployed for a certain amount of time 😅

    • @chrispotter219
      @chrispotter219 4 дні тому

      Seems crazy to me. I hope Lorna is better off under WINZ than she was working so she can get her life back on track and recover from the trauma

  • @3rty7
    @3rty7 5 місяців тому +3

    Sue them ! 😠 if you don’t, nothing changes

    • @ManaBlack208
      @ManaBlack208 14 днів тому

      Costs big bucks bud money she obviously doesn't have

  • @LAURANZ23
    @LAURANZ23 5 місяців тому +7

    Wow this company is DISGUSTING the absolute disregard for the legitimate situation where evidence is provided. Was there no other company to approach for connection? I admire the refusal to back down. But was never her debt. Omg then she was forced to repay that debt then still didnt get treated lawfully and with RESPECT A BASIC HUMAN RIGHT!

    • @LALALA-dk4mc
      @LALALA-dk4mc 5 місяців тому +2

      The powerlines in king country were sold off overseas. So people that live there have to pay to rent the use of the powerlines themselves and power they use on top of it.
      So if she is having an issue with the rental of the powerlines, power companies can’t help as they require the lines themselves. This is what happens when you sell our assets overseas

    • @LAURANZ23
      @LAURANZ23 5 місяців тому

      @@LALALA-dk4mc omg so they have the consumer under their control! thats horrid.

  • @leaisoufeauyoutube
    @leaisoufeauyoutube 5 місяців тому +3

    Disgusting!!! Shame on the power company! 🤮🤮
    God bless you Lorna and whanau, praying your days are warmer and filled with hapiness 🙏🏽🫶

  • @nafatali688
    @nafatali688 5 місяців тому +2

    Shocking it's a disgrace it should never have happened ever

  • @francescavenasio
    @francescavenasio 5 місяців тому +2

    This is so heartbreaking 🥺

  • @theresewheeler1498
    @theresewheeler1498 5 місяців тому +3

    They do not have the right to ask her to pay off her grandmother bills.
    Unless she is the beneficiary
    Always get out the beneficiary and sign up for estate
    So sad for this lady and her kids

  • @markbeale7390
    @markbeale7390 4 місяці тому +1

    NZ, world leader of high electricity prices

  • @natandalilockett
    @natandalilockett 5 місяців тому +4

    TLC is a ridiculous company, making her pay for a dept she didn’t own then not giving her a receipt for what she was forced to pay. Shame on you.

  • @KaushalyaBogoda-l3w
    @KaushalyaBogoda-l3w 5 місяців тому +3

    Been there done that , I know that feeling.
    But not the same situation 😢
    Living without power for 2 months with my son in Australia. 😢

  • @kiwisrule6757
    @kiwisrule6757 5 місяців тому +2

    The power company is criminal wtf is the government doing about them, a highly paid executive should be looking for a new job😮

  • @TJE-v6b
    @TJE-v6b 5 місяців тому +21

    umm this whole situation was dragged out when she could've just transferred her power from her current power company that she was using at her rental to the new property, or she could've just signed up and connected with a new power company?

    • @charlie77577
      @charlie77577 5 місяців тому +3

      That’s what I was thinking..

    • @justscrolling1323
      @justscrolling1323 5 місяців тому +15

      In that area you have to pay for power and the company that maintains the powerlines. Theyre 2 separate bills. If you dont join tlc, which is the only lines company around there, you dont get power.

    • @charlie77577
      @charlie77577 5 місяців тому +8

      @@justscrolling1323 that’s why the didn’t give a damn and demanded she pay the outstanding amount. I pray another three power companies move in and shut them down..They don’t deserve to service customers..

    • @ritchyrich914
      @ritchyrich914 5 місяців тому +7

      Doesn't work like that in South waikato....you've the power supplier then you pay another bill to get that power to the house which is owned by the lines company who basically monopolise this situation....

    • @LALALA-dk4mc
      @LALALA-dk4mc 5 місяців тому +1

      In Taumarunui, you have to rent the powerlines you use on top of the power bill. So no matter the power company, they wouldn’t have been able to use the lines.

  • @MPrimePPY
    @MPrimePPY 5 місяців тому +2

    I think people rely on businesses to have ethics. It's sole purpose is to make profit. Why did Nana have that much debt on her power bill in the first place?

  • @meganccc3210
    @meganccc3210 4 місяці тому +2

    Its an awful situation but to quit your job and go on benefit over it seems very short sighted for a $2k debt..

  • @Kathleen-Mariam
    @Kathleen-Mariam 5 місяців тому +13

    If that was a non Māori family that moved in they would have hooked up the power straight away.

    • @maryfiaola3686
      @maryfiaola3686 5 місяців тому +5

      typical of you to say that, thats not true at all, they would of done the same thing to a non maori, so stop being racist. TLC are to blame end of. You think a lot of non maori people dont have it hard too?

    • @markbeale7390
      @markbeale7390 5 місяців тому +2

      Today I think not?

    • @Callie-joe07
      @Callie-joe07 5 місяців тому

      🙄🤔 you sound ignorant and racist! In 2024 that's inexcusable and deplorable, I'm of Maori descent and I know at least two families that are non Maori and went through a similar situation, one of those families went without for a year! They made do because of how they were used living off the land and made their own power saving, and it was the fact of a grandmother dying and not being able to pay a power bill, and I'm in the deep south so stfu

  • @AmyBenton-m7w
    @AmyBenton-m7w 5 місяців тому +2

    Its come to a point in nz where people that need wages are being used as cold hearted front line workers

  • @Katie-bc2pv
    @Katie-bc2pv 5 місяців тому +7

    i would have just paid the bill so to get connected.then take the power company to court.so unfair.

    • @rt-we5bc
      @rt-we5bc 5 місяців тому +4

      Yeah but Lorna couldn’t afford it?

  • @NeoMoonSevin
    @NeoMoonSevin 4 місяці тому

    New laws need to be made making it very clear to any power company that is working in aoetearoa be educated fully on what happens in certain circumstances like the debt of deceased can't be thrown onto the next person

  • @anselmvonkoroisau9095
    @anselmvonkoroisau9095 5 місяців тому +1

    Why couldn't the family members just come together and did a small fundraising or 'soli'? This would have been easily dealt with if the same scenario was in Fiji.
    I mean its for their (relatives) late grandmother's honor.

    • @karensayer3089
      @karensayer3089 4 місяці тому +1

      Her grandmother's estate is responsible.

  • @sofiadaly2992
    @sofiadaly2992 5 місяців тому +1

    You should have gone to your local MP. That should have sorted out long time ago 😢😢😢

  • @jiara01
    @jiara01 5 місяців тому +3

    Please get hold of the guys at Nau Mai Ra power company.

  • @leonardfleming723
    @leonardfleming723 4 місяці тому

    Surely they can't do that?
    What a shit company.
    I hope she gets some justice.

  • @princesssafira1
    @princesssafira1 5 місяців тому +1

    Thanks for this story.. people beware of this electric company!

    • @nzbusboy8698
      @nzbusboy8698 5 місяців тому +1

      They are a network owner, u have no choice

  • @iiiu171
    @iiiu171 Місяць тому

    That breaks my heart watching them doing that to her and family what the hell is this world come to if that was me I would of ended up in jail I would of lost my cool with them

  • @dave24-73
    @dave24-73 5 місяців тому +1

    There is the electricity complaints commission

  • @erinapaul-w2k
    @erinapaul-w2k 5 місяців тому +3

    The company thought she would have made weekly payments an the estate pays it back to her, but how the company handled the recipt is crazy I'm thi king it was that employee an he was just a dick

  • @Elizabethmoana-p7n
    @Elizabethmoana-p7n 5 місяців тому

    Most main power lines will connect the new owner as long as the home is in your name.
    If you share the same last name then work & income support will help pay the debt off.

  • @mummylilbear6088
    @mummylilbear6088 5 місяців тому

    That’s disgusting it’s not even her debt.

  • @haventogiatama3743
    @haventogiatama3743 5 місяців тому +10

    Tlc bullshit

  • @margarettehuia4862
    @margarettehuia4862 5 місяців тому

    Like how n why was the power that much for The Lines Company to bill one person that is disgusting . RIP OFF COMPANY

  • @gaviny-w3569
    @gaviny-w3569 5 місяців тому +1

    Similar to overseas - Philippines!

  • @HoriandRangisAdventures
    @HoriandRangisAdventures 5 місяців тому +1

    Is there other options with other power providers?

  • @skarena7411
    @skarena7411 5 місяців тому

    Omg that company! What a circus.

  • @ks-lx8od
    @ks-lx8od 5 місяців тому +1

    She should have changed power company

  • @saveuni
    @saveuni 17 днів тому

    Because the payment was made to SOMEONE ELSE’S ACCOUNT he said it 😂😂😂😂😂😂

  • @ashleyhadfield6592
    @ashleyhadfield6592 5 місяців тому

    Man that sounds horrible, poor lady, i wonder Why didn't she try a different company? Did it need to be the same company to connect the power? Genuine question?

  • @katharinetonga585
    @katharinetonga585 4 місяці тому

    Gotta get a tenancy with ur name on it and call power and tell them ur new tenant and try to connect power

  • @wakaroawaata1586
    @wakaroawaata1586 5 місяців тому

    That's the grandmothers and power companies issue, not the new tenants problem.

  • @georginaalfridi4100
    @georginaalfridi4100 5 місяців тому

    I think that that’s discussing what would off happens if they were Tenants that had moved in and wasn’t whanau to the grand mother would they be made to be responsible for the out standing bill too I hope this lady gets that money back and some what compensation, and not getting a receipt in her name tops it all off

  • @nanesnowie8012
    @nanesnowie8012 5 місяців тому +2

    Wow wouldnt hapoen in Aus..they work out a way to assist

  • @lorynjohnston5834
    @lorynjohnston5834 4 місяці тому +1

    What i dont understand is could she not have set up a payment plan ? I dont think they asked her to pay it in full ?
    She was working and for the sake of having power could she not have paid it off $20 a week?
    It sounds like she was stubborn and didnt want to pay anything to remedy this situation, and the power company couldnt give two shits. Ridiculous ...

  • @natureheals5025
    @natureheals5025 5 місяців тому +3

    What’s this BS come on power company don’t make the family suffer for this how will you feel not having no power won’t be nice ae.

  • @hirainawhaanga6253
    @hirainawhaanga6253 5 місяців тому +1

    I'm curious to know why the account was so enormous .

  • @MikeJones-m6r
    @MikeJones-m6r 5 місяців тому +1

    TLC is owned by Waitomo Energy Services Customer Trust.

  • @dadaiay6132
    @dadaiay6132 5 місяців тому

    How is this even legal, what is consumer affairs even for or is there 1 law for the minority and another for the majority??

  • @starlooker6612
    @starlooker6612 4 місяці тому

    Could they not have used a generator in the meantime? But I agree the power company are wrong in the handling of this.

  • @patrolinaleaton3820
    @patrolinaleaton3820 5 місяців тому

    God bless her & family 🙏❤️

  • @danbrowne2862
    @danbrowne2862 5 місяців тому +2

    Why doesn’t the estate pay the bill ,take a loan against the house if need be then this lady can pay rent that can be used to pay off the loan .The power company care about her family as much as her family care about paying their power bills .

  • @mixx3380
    @mixx3380 5 місяців тому

    Sooooooo sad man dam poor lady and her kids

  • @MaramaRihari
    @MaramaRihari 5 місяців тому +1

    Mrs Muliaiga springs to mind. Remember, she died as a result of their power company disconnecting their power, and she needed it for medical purposes.

  • @Pegasus_Spirit
    @Pegasus_Spirit 5 місяців тому +5

    Sounds like a job for the OMBUDSMAN! You should include his number at the end of your show in casees like this. ijs most ppl don't even know he exists or what his role is.TLC would've had something coming frfr

  • @PELEfacilitators
    @PELEfacilitators 5 місяців тому

    Sue them

  • @Yayme1613
    @Yayme1613 5 місяців тому +1

    Winz would have sorted it out

  • @chrispotter219
    @chrispotter219 4 дні тому

    In this situation, I would have made payments to the power company, in good faith, of as much as I could afford per week. Even if the amount was minimal, I'm sure the power company would take the payments into consideration as a genuine effort to pay off the arrears. When WINZ stepped in and covered the payment to the power company, Lorna still had to pay WINZ back so why didn't she just start making the payments, of her own accord, when she first moved into the house? I have had to pay debts back for loved ones who are either not able to pay themselves or have passed away and I consider this to be a part of family life and as difficult as it was at the time, it got done and the arrears were paid back

  • @DamanKingBear
    @DamanKingBear 5 місяців тому

    If whaanau didnt move in to the house would they still have given no power to the tenants?

  • @tls4022
    @tls4022 5 місяців тому

    "The computer cannot produce what you are asking" well then tell your damn company to make new templates for it or new processes. Smh

  • @victoriarose7111
    @victoriarose7111 5 місяців тому

    Could another power company take them on .those poor kids having no power to have to live like that.disgraceful.

  • @marciaerenamcnab7737
    @marciaerenamcnab7737 5 місяців тому

    Why didn't she go to the ombudsman, and she should've demanded speaking to the CE

  • @lancemillward2462
    @lancemillward2462 4 місяці тому

    dont expect any sympathy from a power company who is there to make profits not to serve the people.

  • @cmd3954
    @cmd3954 5 місяців тому +1

    I'm guessing TLC were the only power company available in the area, that's shocking they treated human beings this way.

  • @patriciatehaate236
    @patriciatehaate236 4 місяці тому

    Shouldve contacted the Ombudsman

  • @LetticaCrystalMayKereopaNelson
    @LetticaCrystalMayKereopaNelson 3 місяці тому

    Line company are wanks . I was in a 2 bed little house and was charged $790 the 1st month . And said cos we were also renting the main power lines they go off . True story ! I was pregnant so he wasn’t here it was just me . Lights and one tv

  • @StreetIntellect
    @StreetIntellect 5 місяців тому

    Why didnt she request connection from a different power company?

  • @HarryPotter-cg9ck
    @HarryPotter-cg9ck 4 місяці тому +1

    Why Lona don’t pay electricity bills that belong to her mum,she must stay there for free.