Austrian Airlines 777 Business Class Trip Report

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  • Опубліковано 28 гру 2023
  • One of my final trips of 2023 was on ‪@AustrianAirlines‬ flying from London to Chicago via Vienna, allowing me to experience both their newest aircraft, the A320neo and one of their oldest, the Boeing 777. Austrian isn't known for a state-of-the-art hard product, but the airline's soft product, service and food and drink is what it is better known for. But how does the airline stack up against the competitors or even its sister airlines within Lufthansa.
    There are plenty of things that should be upgraded, such as the seats and lounges in Vienna, but there are some little elements that really shine. After paying circa £1,900 on a return ticket, there's certainly value for money to be had by picking Austrian and worth considering, but did it live up to expectations?
    What do you think? Have you flown Austrian Airlines before long haul, let us know in your comments below.

КОМЕНТАРІ • 51

  • @hendrikdevries9725
    @hendrikdevries9725 6 місяців тому +8

    I flew Premium Economy Austrian out LHR to BKK via Vienna and Swiss back via Zurich.
    Swiss allegedly had new PE chairs. Food and service were ok, chairs were not food!.
    Austrian was brilliant with older seats but the friendliest staff , lovely food and overall great quality. And Wiener Melange made with fresh coffee!
    And an all day stop in Vienna to see the Prater.
    Clear favourite!

  • @johnswheelworld
    @johnswheelworld 6 місяців тому +6

    I flew Austrian business class back in September/October, Chicago to Vienna (and back).
    I had an amazing experience. There was all the great food, friendly service, and professionalism that is documented so well in this video.
    I use a wheelchair and enjoy solo travel, and was very pleased with how the crew was very inclusive, ready and willing to assist with the on-board wheelchair to get me to/from the lavatory, and how the flight and ground crew kept me informed of the status of and treated my checked-in wheelchair with care.
    Amazing experience! Yes the decor might be a little dated, but hardly noticeable when immersed in the great service…and all that wonderful bread!

  • @michaeljay3629
    @michaeljay3629 6 місяців тому +7

    Great video; I’m a Swiss airlines guy & always wanted to try Austrian. By the way, I’m now obsessed with how your hair stays perfect even while you’re sleeping.

    • @thedesignairvideo
      @thedesignairvideo  6 місяців тому +2

      Hahaha. It’s a mixture of wishful thinking and hair product!

  • @colinrenfrew48
    @colinrenfrew48 6 місяців тому +6

    As you show, Austrians love their food, and the old school trolley service is charming. Way better than most rivals.

  • @johngilchrist543
    @johngilchrist543 6 місяців тому +5

    Your reviews are always “spot on” in my humble opinion. Austrian is best of the LH Group and I look forward to seeing what they do with the 787.

  • @habbsterr
    @habbsterr 6 місяців тому +4

    Title was a bit misleading, but I was pleased to see you left with a very positive impression. I love Austrian's biz class product. Yeah, seat is a but old, but their service and catering can't be beat!

  • @cinbkk
    @cinbkk 4 місяці тому +2

    Flying with them next week LHR-VIE-BKK. This is a fantastic and really informative review, which makes me look forward to the trip even more. Subscribed!

  • @dalliskay6719
    @dalliskay6719 6 місяців тому +3

    I flew Austrian many times and yes, their soft product during a flight, food and service, always shine. Even on a short houl flight, small warm sandwich is like eating some expensive michelline star food.

    • @thedesignairvideo
      @thedesignairvideo  6 місяців тому

      Glad it wasn’t just a ‘one off’ then! Hope you enjoy your next flight with them!

  • @Dialoguematters
    @Dialoguematters 6 місяців тому +3

    Great report again!! Congratulations!

  • @european51
    @european51 Місяць тому +1

    I love Austrian Airlines Buisness Class, I have enjoyed it a few times and always top notch, service, food 5 star for me, I always feel happy and content getting of an Austrian Airlines plane.

    • @thedesignairvideo
      @thedesignairvideo  Місяць тому

      Great to hear it! I’m sure you’ll love it even more when the new seats come out!

  • @brian_wanderlust
    @brian_wanderlust 6 місяців тому +1

    Another great review. Really the best flights reviews out there.

    • @thedesignairvideo
      @thedesignairvideo  6 місяців тому +1

      Glad you like them! I really appreciate the feedback

  • @robyoungquist5803
    @robyoungquist5803 6 місяців тому +1

    Really looked like a pleasant flight overall and good quality of food. 😉👍🏻. Hope you both enjoyed your stay in my old hometown of Chicago 😊🌈

    • @thedesignairvideo
      @thedesignairvideo  6 місяців тому

      Certainly did, just a short visit though! Thanks so much!

  • @user-od9ib2bk5r
    @user-od9ib2bk5r 5 місяців тому +2

    I completely agree with you.
    At the moment, austrian is certainly the best European airline on long-haul routes.
    I can't wait to see how they will surprise us with the new 787.
    Hopefully a cool, typical austrian interior design.
    For me, Austrian is by far the best airline in the Lufthansa Group!
    I wish they would offer a lot more long-haul flights via Vienna.
    If I have the choice ….. i would always take Austrian even if it means, i have to take a connecting flight, but it's worth it to me.❤🎉
    I don't understand why the Lufthansa Group doesn't let its Austrian subsidiary fly many more long-haul routes. That would increase the turnover of the whole group and they would have a better reputation...

  • @pgaa3238
    @pgaa3238 6 місяців тому +8

    Austrian is the best airline in Lufthansa Grouip

    • @javedabdulla2653
      @javedabdulla2653 6 місяців тому +1

      Lufthansa group is a very low bar!

    • @k.s.421
      @k.s.421 5 місяців тому +2

      Ja, das stimmt. Lufthansa selbst ist in den letzten Jahren richtig schlecht geworden. Austrian Airlines ist immer noch gut.

  • @tomasvon8187
    @tomasvon8187 6 місяців тому

    Wow,nice video!! Thank you :)

  • @stevene465
    @stevene465 6 місяців тому

    A great review - I ve flown them several times in business from Asia to Europe and they’ve always been consistently good - albeit for the somewhat outdated hard product - Food and service have always been plentiful and delicious ( I love a trolley service) and I always get off as full as full can possibly be

  • @berndr.5811
    @berndr.5811 6 місяців тому +1

    Awesome Video and cuts.

  • @PAtravels_sweden
    @PAtravels_sweden 6 місяців тому +1

    Thank you for a nice video. We like Austrian but also Swiss is one of our favorite airlines. Looking forward to seeing more videos from you. As we just stepped over you chanal while browsing UA-cam. And... We wish you a Happy New and create lots of new memories during 2024
    //❤️🇸🇪🏳️‍🌈

    • @thedesignairvideo
      @thedesignairvideo  6 місяців тому

      Thank you so much! Hope you have subscribed and do spread the word!

  • @sascharai1335
    @sascharai1335 2 місяці тому

    Another very informative review

  • @takayatakeuchi3685
    @takayatakeuchi3685 5 місяців тому +3

    The new business class cabin on 787-9 is coming out soon (or it may be already flying). I booked a flight to Vienna this coming summer. The seat map I got when I made the reservation was that of the old business class cabin, but it got changed to that of the new 1-2-1 cabin yesterday. A pleasant surprise. I did not mind experiencing the old cabin, but the new cabin seems to provide more privacy and looks sleeker. This will be my first time to try the airlines and I am excited.

    • @Jakef-cz8og
      @Jakef-cz8og 3 місяці тому

      If you remember, post a comment here with how the 787 business class goes! We booked that from Chicago in late July so I’m curious how it is.

    • @takayatakeuchi3685
      @takayatakeuchi3685 3 місяці тому +1

      @@Jakef-cz8og My flight is in early August and I will post a comment about my experience.

  • @runningrauster8971
    @runningrauster8971 6 місяців тому

    Wow all that food looked amazing! For a daytime flight that would make the trip for me…I’m not so worried about the hard product in this case. Other direction where sleep is important I would feel differently.

  • @concho22
    @concho22 6 місяців тому +1

    Utterly excellent review. We are looking for a more cost effective business route to the maldives and Austrian seem to offer something promising at half the price of british airways and virgin.

  • @TheRacerRich
    @TheRacerRich 6 місяців тому +4

    European airline - 2 hour flight in domestic first? Pre flight drink, cleansing wipe, hot food. Delta Airlines domestic first class - this flight is only 4 hours so enjoy your small bottled water and these sun chips.

    • @thedesignairvideo
      @thedesignairvideo  6 місяців тому

      It is impressive in comparison for sure!

    • @Mario-ch9nl
      @Mario-ch9nl 6 місяців тому +2

      Dont forget, US airlines give you a real seat in domestic first, European airlines only give you an economy seat in small aircrafts even on fligths up to 5h, so the food has to make the difference.

    • @TheRacerRich
      @TheRacerRich 6 місяців тому

      ​@@Mario-ch9nl very true, and at 6'3" something that's always been annoying about euro business. But even Iranian airlines, which have the big seat, will give you hot food in a flight too short for a domestic to even give you a meal.

  • @bkk_jack4133
    @bkk_jack4133 6 місяців тому +3

    I am pleasantly surprised by the regional business class on the A320, but the seats and the fact that not everyone has direct aisle access on the old 777 are really not acceptable in 2024, especially considering the significantly increased prices for business class. Currently, there are better alternatives for long-haul flights. Kudos to the crew; excellent service and a good kitchen. I am really looking forward to their new product on the 787.

  • @k.s.421
    @k.s.421 5 місяців тому

    The sausage: in Germany, we call it "Wiener". In Austria we say "Frankfurter". I am from Germany originally, living in Austria. When i first went to the butchers' shop here in Austria, i ordered a pair of "Wiener. They did not understand me....😂

  • @MetaFootballTV
    @MetaFootballTV 6 місяців тому +1

    I think Austrian need to give their uniforms a rethink. Hideous all red.

    • @thedesignairvideo
      @thedesignairvideo  6 місяців тому +2

      It might be a little bit too much, but they certainly stand out 🤣🤣

    • @MetaFootballTV
      @MetaFootballTV 6 місяців тому

      @@thedesignairvideo Stand out they do, don't they !?!? 😳🤣🤣

    • @k.s.421
      @k.s.421 5 місяців тому +1

      I like it. Red is our colour...

    • @MetaFootballTV
      @MetaFootballTV 5 місяців тому

      @@k.s.421 Red is great...too much red is hideous.

  • @robertnilsson80
    @robertnilsson80 6 місяців тому

    The are only premium economi