How To Clean and Calibrate the Grinder on a Gaggia Brera
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- Опубліковано 25 лют 2015
- Todd from Whole Latte Love shows you how to clean and calibrate the grinder in the Gaggia Brera Semi-automatic espresso machine. This procedure can solve a problem in which the grinder operates but no grounds are making it to the brew group so no coffee is brewed.
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Thank you for creating this video. Fantastic resource for Gaggia owners
Glad it was helpful!
I've been using my Gaggia Brera about twice a day for the past year. Recently, i was getting error messages after the beans were ground and no coffee was coming out. I followed this easy video and turns out the shoot was blocked, other than that, it looked pretty good. Cleaned it out, reassembled and it works like a dream!
I appreciate Todd's lighthearted but thorough approach to the process. Very easy to follow! Give Todd a raise!
The video was also shot well so I could see everything perfectly. You guys did a great job. Thank you!
Hi Craig, Thanks a whole latte for the comment! Happy to hear the video helped you out!
Great video. Solved my exact problem. I purchased a Gaggia Brera earlier this summer in August. Two weeks ago my wife switched to an oily bean. Within 2 weeks the grinder chute was clogged (didn't know until after watching this video) and the "No beans" light was on when the bean hopper was full. The pucks always came out mushy...if they came out at all. Many times they would just sit on top of the exit slide because they were too wet to get dumped into the puck discharge bin. So if those symptoms sound like your problem, this video is an easy fix. Also, another way to ensure it's a problem with your grinder is to brew a few cups of coffee using pre-ground setting. If those come out fine, it's a grinder issue. Thanks Whole Latte Love
Hi Peter, Happy to help and thanks for sharing your experience and advice!
Marc
My 3 year old Bera just started to have grinder issues. Followed Todd's video and it appears I just had a bean or beans lodged in the grinder. Cleaned it out, put it back together and it's working perfectly. Thank you for the video.
Hi Matt, That's awesome! You are welcome for the video.
Marc
Thank you! Very easy step by step video and was able to disassemble it AND reassemble the machine. My family was very impressed that it a) turned on after I took it apart and b) that it started to work again!
Thanks again
Hi JR, You are welcome happy to help you impress the family!
Brilliant! Thank you. It's the first time in 3 or 4 years that my machine has stopped making coffee and thanks to your video I am now confident I can sort it out.
Hi Chris, You are welcome. Always here to help. Thanks for your comment a whole latte :)
This video helped me diagnose and fix an issue with my machine, and Whole Latte Love sold me the part I needed!
Thanks for this descriptive tutorial. By following this I was able to get my machine to work again :) coffee tastes great !
Glad it helped!
This video is old but totally solved my modern day problem. Yup, chute clog. Surprisingly the hopper and ceramic grinder assembly looks identical to my Philips Saeco. Bought it used for $100 from a guy who couldn’t figure out why it wasn’t making espresso anymore. Thanks a lot!
Hey k, That's awesome - glad you found the easy fix for quite the deal!
My machine was grinding terribly but following this cleaning process really helped. Have since played around with the grind settings and still not getting a compacted puck in the bin though, might need to try a different bean. Thanks for all the Brera videos, they're great.
Hi KL, You are welcome for the videos. When making adjustments to the grinder it may take a few coffees to get a more compact puck as the adaptive brewing system adjusts the dosing.
For me, all other aspects of the machine worked perfectly, the hot water dispenser, steamer, pre-ground shot... But when I tried to pull a shot that needed grinding the 4 red blinking icons appeared on the top row. I thought the machine was totaled or something, it was a very intimidating icon sequence. But I took a breath and since all other aspects worked, I guessed the grinder was jammed since the red icons appeared immediately when trying to pull a shot.... and it was!! We only use Light Roast coffee too, so this was very surprising!! This video was very easy to follow along! Thank you!!
Also, getting the top of the Burr grinder was pretty tricky and took me about 20 minutes to get it to slide smoothly without using brute force!
Hi from Turkey. Thanks for your effort to explain each steps of this proces. We were stuck with this problem and couldnt use it for a while. Now we drink our coffee like the first day. Thanks again.
Hi OK, Happy to help get your coffee back! Might want to bookmark our support site for the Brera. It's loaded with more content like this: support.wholelattelove.com/hc/en-us/sections/360012648213-Gaggia-Brera
@@Wholelattelovepage actually we are using Gaggia Cadorna Prestige model but they all in same mentality and we can use all information
Thank you Todd for making this video. Grinder problem fixed :) If it wasn't for kind people like you sharing their expertise one seriously has to consider if it is worth spending money on repairs, when the machine is 10 years old, or adding it to the ever expanding landfill. I don't like neither option and always try to search for a solution. Thanks for coming to the rescue :)
Hi DS, You are welcome for the rescue and thank your for the kind comment!
I was getting the dreaded red coffee bean every 1 in 3 brews. I took it apart, cleaned it out and put it back together just as you instructed and it's working perfectly. Nice!
Awesome! Thanks for sharing it will for sure help someone else with similar issue! 🥳
Thank you so much for the video! Machine was throwing error icons at me left and right and I was starting to get real upset. Followed the steps in the video exactly and now back to a perfect running machine. This really was an easy fix. Kudos to Whole Latte Love!
Hi td, You are welcome and thanks a whole latte for the comment!
Got error message on our Gaggia Cadorna Prestige and while not exactly like our machine, close enough for this video to help me correct it. The only problem was having to do it before I had my coffee. 😅 Thanks for the great help. Really love Whole Latte Love.
You're welcome!
Thank you - worked a treat, I think it had been partially clogged for a while - I had one post fix cup , tasted great again, and my whole body is vibrating lol. Appreciate the video - thanks again
Hi Steve, That's awesome and thank you for taking a moment to leave your comment!
Thank you. All the warning lights came on at once, this sorted it for me!
Excellent!
Thank you for this video. Followed this guidance and my machine is back in business!
Awesome! Thanks for your comment!
Thank you for the visual! Now, knowing the internals of the grinder, I was able to fine tune the size of the grinds to a smaller size, as out of the box, even on the smallest knob settings, the grind was still a bit large. It's almost like getting "new" machine allover again!
Hi AR, You are welcome!
I ordered my new brera from Whole latte love yesterday and cannot wait to get it probably Monday or Tuesday! I'm so tired of dealing with Starbucks and spending $7 for a triple shot latte so now I can actually have good quality espresso instead of their garbage. I also ordered coffee from you guys since you recommended the Maromas Orphea. Thank you guys for all your help and thank you Mark!
Steve - Pittsburgh Pa
Hi Hammer, You are welcome. Congrats and thanks for your purchase! $7 for a triple shot latte? Yikes!!! Well, that's $trarbucks. With Orphea in the Brera a triple shot is about $0.42 then maybe a dime for the milk. You are going to save a fortune in the long run. Let us know what you think of the Orphea. IMO it's awesome in milk drinks, as straight espresso and I use for long coffee as well. For Espresso in the Brera set your grind to finest setting, strength to max and back off from there if needed. Also give it 4 or 5 brew cycles for the machine to adapt to your grind setting. First few espresso will likely be on the weak side.
Marc
@@Wholelattelovepage thanks for the advice. Ive been watching your videos for a few months now to try and educate myself on espresso and also all the different types of machines and how they work and it couldn't have been easier with your help so I can't thank you guys enough. I look forward to more videos and thanks again for the advice and I will definitely let you know how it goes with the Brera! ☕
Now 2 years later, how are you liking your coffee machine?
After using my machine for years and last weekend I got the error code. So so sad. However after following the steps and a few hours later I got it running again. Thank you!!!!
We've never had a problem with our Blue Bottle single origin beans but this Tanzanian bean we recently got may have gummed up the works as it kept on rejecting the grounds one after another. Followed the video here and then fired in some new beans from a different shipment and it went off without a hitch. Thanks for the awesome video, almost time for me to reload on descaling fluid from WLL!
Hi CJ, Happy to hear we helped you get un-gummed! You are welcome for the video. Thanks for letting us know it worked for you!
We have a relatively newer model. When I vacuumed the bottom grinder as shown in the vid, I didn't think much of it because I have had many and have done it before. Almost by accident, I checked to see if the area around the hanging flap was clear. Instead, I found that it has almost got sucked backwards by the force of the suction. On my new machine the flap is made of extremely thin material.
Thanks for sharing!
Thanks, this is really helpful. I have two of these machines, one at home and one at my office. The office machine makes nice, dry pucks, whereas the home machine has made loose moist pucks since day one. The are both using the same grind setting and the same beans. I swapped the brew group but it made no difference. I will try a cleaning today and see if it has oily bean residue but ant other suggestions would be welcome. It's almost as though the home machine does not achieve the same fine grind.
Thank you!
Not regarding lessons learned 45 years ago when reading "Zen, and the art of motorcycle mantainance" I took the machine apart ...
Hi CD, You are welcome and thanks for an interesting comment!
Great video, thank you. Would it be possible and safe to make the finest grind setting even finer by adjusting the grinder unit by one click?
Thank for the video. I've had my Brera since Feb and and didn't have any issues with the grinder since the initial one where I could not adjust the grinder. It was jammed with test coffee and disassembling it fixed that out of box issue. Now all this month the grinder alarm comes on and I've had to disassemble the grinder 6 times so far. The coffee is not at all dark or oily and one of my customers (I'm a roaster) uses the same blend with zero problems. I can't see any issues except every time the chute is full of coffee. It will grind good for 4-7 days and then jam up once again. I did submit a ticket today but I'm wondering if there are any other issue to look for. It worked perfectly for the first 7 months so something must be broken or not working. The chute door looks free as does the chute once it's cleaned. HELP!!
Thanks for the great video, the spring clip that you show at the end of the video was the problem, it couldn't reach the metal contact anymore. Where can we get a replacement, or the specifications for the clip? I do not want to buy a new motor for that. Thanks!
At 10:00 set grinder on # 4. Dial to 1 for fines grind .Set Brera on 2 beans ( 9 gr.). With good midium rost caffee I'm getting 25 sec extension , great taste and creama. Perfect shot!!!
Hi Ranko, Thanks for the comment!
Thanks for quick reply. Unfortunately I didn't find the part that I am looking for even under the part number. This is ceramic packed in the head of the grinder. Thanks again, Mark. BTW it is for Gaggia Brera semi-automatic exactly like in your video
No problem on the reply. Always here to help. Are you not in the US? We do have the part available if you give us a call, email or use chat on our website.
Hi!, thanks a lot for this video it's very good. Just one question, when you start the grinding adjustment seems to be in the (smaller) fine position, but when you finish you say I should leave it at number 3. Are you sure that I must to leave in 3?
+Hernan Martinez Once you are finished you can adjust the grind however you like.
Hi, this video is very helpful. Thank you. Following your instructions I found out that the upper ceramic part of the grinder is broken. Do you know where I can find the replacement
Hi Mark, we have them available for purchase at www.wholelattelove.com/. GA-146520100 is the part number. You will need to call, email or chat with us to set up the order as that part is not available directly on the website.
Dear Whole Latte Love,
Thank you for this excellent instruction video.
But I still have a problem.
I have used the Gaggia Brera with much pleasure.
But last Friday 24 April it stopped brewing
I think it was the grinder who was blocked
So with the help of your instruction video I opened the machine and cleaned the grinder
The grinder is all clean and white again
I replaced everything (paid attention to the white dot on the top part of the grinder) and closed everything
But still error messages
All 4 top lights keep flashing.
And no grinder.
I have steam, not water, the dispenser is not blocked (there is water coming out while starting)
What could this be?
I have had problems now and again with the grinder not grinding the beans. I have done this procedure at least 3 times and since I changed beans all has been much better. But now the beans do not seem to be going through the grinder again and the no bean light is coming on. I am trying to remove the upper bur plate, but I cannot get it to budge. It has always been very difficult to remove, but this time I cannot get it to unloosen for nothing. Any suggestions? We are missing our coffee!
Thanks for this video! I kept getting the light that the grinder was out of beans, even when the hopper was full, but I figured out that the opening from the grinder to the chute had some build up. Machine is working smoothly again. What beans do you recommend? I’ve found the least oily are Lavazza (my favourite is Gran Crema Espresso), but they’re just not that flavourful. I like Kicking Horse Cliff Hanger Espresso. They are a medium roast and not too oily, but they do get sticky even though they aren’t oily like Starbucks. Any suggestions of beans that are widely available?
Hi Nathalie, You are welcome. Thanks for the comment and question. If you like the Lavazza you might try Maromas Orphea. It's similar in some respects to Lavazza. Check out reviews from others here: www.wholelattelove.com/maromas-orphea-whole-bean-espresso
I also like Coffee Mio Ufficio: www.wholelattelove.com/coffee-mio-ufficio We have the Ufficio air shipped from the roaster in Australia. The roaster happens to be the distributor of Gaggia machines in Australia and fine tunes their Italian style bean blends to produce good results in super-automatic machines.
My brera is making weak coffee, and someone’s the grinds in the waste container are really wet and don’t hold together like they did when I first got it. Could that be caused by a malfunctioning grinder or would it be the brew group? I thought about replacing the brew group but worried about wasting money if that’s not the issue. Cheers!
What is the screwdriver called that is needed to remove the parts and what size? Thanks!
Hello what will happen if i turn more than the mark to make the grind finer
Need help please! So, my Gaggia Brera would not get ready to brew a coffee anymore and I was able to troubleshoot the problem to be the system pump. Fortunately, after replacing the pump, the normal initiation routine of the coffee machine worked again as it is supposed to. Unfortunately, by replacing the pump I created another problem, the beans would not grind anymore. I hear the grinder spinning but at a much higher pitch noise, without any beans actually grinding. After seeing this video which is very helpful, I took a look at the grinding system. Long story short, there in the grinder I'm finding one of the screws that I lost during the replacement of the pump. I cleaned the grinder as shown in the video and all the parts look ok - nothing seems damaged or restricted. After putting everything back together, I was hopeful that I fixed all the problems, by the beans are still not being grinded. The same higher pitch noise can still be heard but there is no actual grinding sound. I can see the lower porcelain grinder turning, so the motor is not the issue. My only guess at this point is that for some reason the separation between the lower and upper porcelain grinder is too small for any beans to enter that gap and being grinded. What else could that screw that ended up in the grinder have screwed up (no pun intended). Any help is much appreciated.
Hi u, Really hard to say from here what else may have been damaged. If you have not resolved the issue at this point and you purchased the machine in the US I advise contacting our tech support experts here for additional assistance: www.wholelattelove.com/pages/contact-us
Great video and a great product. One caution, however. When you take the plastic finger guard off make sure that don't lose the small brass bushing that fits inside the bottom of the plastic. I used a vacuum cleaner to clean out the remaining grounds and probably sucked it up. The finger guard won't work without it. I got a replacement and everything works fine but it was a minor hassle that I could have avoided.
Hi RK, Thanks for sharing the tip!
Thanks you! Gracie!
You are very welcome! Thanks for the comment!!!
Question about the grinder componentry. With the machine open, there is a place for a screw above the grind adjustment knob. (can see in images around 7:20-7:40) Is there an issue with placing a screw in this spot? Like your machine, mine does not have a screw in this location. It seems that it would stabilize the grinder housing and be a good thing. Is this something they used to use and realized it caused a problem?
mpagnotto Working on getting a definitive answer for you, but in the meantime, if there's no screw there now would suggest not putting one in.
HOW CAN YOU MAK IT To grind smaller then the NOb allows you.
I would like some advice to make the coffee very creamy I recently replaced de ceramique grinders but I am still not satisfied what is recommended??
Hi DM, Thanks for the question. First off is using a bean which makes a nice crema rich espresso. A good example is Lavazza Super Crema: www.wholelattelove.com/lavazza-super-crema-whole-bean-espresso-coffee We have 438 reviews with 389 of those 5 out of 5 stars. When making espresso on these machine my advice is to use the finest grind possible and highest strength setting. See/taste what that gets you and back off a little on grind and or strength depending on your preference.
It is a very helpful video, i got problem with the empty bin trouble light although the coffee bin full of coffee bean. Need some advise please
Hi Duc, I'm not understanding your problem. Empty bin light means you should empty the internal used coffee bin and/or drip tray. You can try our support wiki for the Gaggia Brera here: wiki.wholelattelove.com/Gaggia_Brera/troubleshooting If in US you can speak with our tech support dept here: www.wholelattelove.com/pages/contact-us
Marc
@@Wholelattelovepage This is the top second light from the left, I think it indicates fresh coffee bin is empty, opened up cover all the way to grinder and did not see any sensor to activate this light. Completely not to understand how this works. Any ideas. Please help. Thank You
@@DucNguyen-li4jx there is no light for the Bean Hopper being empty. That light means that your used Puck bin is full
Followed this video as our machine wasn't grinding enough coffee on a cycle and there was water and very little grinds in the used grinds container. Since I followed the video it starts grinding and immediately stops and I get four red flashing lights : water empty, no beans, triangle and empty the used grinds
Any suggestions?
I've repeated the fitting of the grinder section- ball piece with white line, three times. Thanks a mill
Hi, Sorry to hear you are having issues! First step, have a look at our support wiki for the Gaggia Brera it may be able to help you solve the problem: wiki.wholelattelove.com/Gaggia_Brera#No_Beans_Light.2FGrinder_On_But_Not_Grinding
If that doesn't get it going and you are in the US you can contact our Tech Support here for additional assistance: www.wholelattelove.com/contact-us
Hi, fantastic video it help me removing parts, cleaning and putting all back together. My issue now is how do i know is what grinder number is the machine just after calibrating?
Elena B ignore my comment, you answered already in minute 10:10 of your video… :)
Elena B No problem. Glad the video helped you out!
Hi. I have this Gaggia Brera maker. I have replaced the coffee chute with a brand new one, one latch was broken but i still get “no beans” every other time. What might be wrong? Machine is clean in the grinder compartment.
Hi SM, Thanks for the question. You may find a solution in our Brera Support Wiki here: wiki.wholelattelove.com/Gaggia_Brera/troubleshooting If no solution there and you are in the US please contact us here and our tech support specialist can help: www.wholelattelove.com/contact-us
My grinder keeps clogging after I clear it. Will make maybe 20-30 cups or so and get clogged again. I'm using the same beans I always have - lavazza super crema. Any help is greatly appreciated, I have to take it all apart every other week and clear it and is starting to drive me a little nuts!
Ok apparently I'm an idiot. It was the "jiggler" thing this whole time. I wasn't screwing it in tight enough and it would wiggle itself loose after a couple weeks and not feed the grinder. At least I don't have to take the machine apart every 2 weeks anymore! 😅
I finally decided to set the calibration very coarse and had some good luck NOT getting many out of bean errors, maybe 1 out of 100 for about 300 shots. Then it started again. Took it all apart once again and a it was perfectly clean once again when I assembled it and immediately got 3 bean errors in a row. WTH! I could have sold a dozen of these machines for you but really can't recommend it for fear a friend will get one like me. It's now throwing errors at least 1 out of 3 times, non-oily coffee and coarse grind...so frustrating and will have to resort to external grinding once again. It just defied logic!!!
Hi sdcr, Sorry to hear you are having issues. If you are in the US/Canada I hope you will reach out to Tech Support team here for assistance: support.wholelattelove.com/hc/en-us/requests/new?ticket_form_id=1500000236921
@@Wholelattelovepage Thanks, they have helped me and bought it from you. I'm in San Diego. It's so picky and will work for a while and then almost every other shot is a waste. My friend who bought one at my recommendation 2 years ago has NEVER had a bad shot and I roast his coffee and he drink 3X what I do. I'm even on my 2nd grinder. I just don't get it. And these are very non-oily beans with a very coarse grind. I saw the beans in your video and I could never attempt to run anything with that much oil, lol.
I followed this video to troubleshoot my machine and found that the chute is broken. Do you sell replacement parts for the chute alone?
Hi Sara, Thanks for the question. We may have the part you need. I would inquire with our tech support directly as many parts are not listed on our website but are available. Contact here: www.wholelattelove.com/pages/contact-us
Marc
Do I need to get a need shoot for the machine if so where do I find it and if not how do I put it back in place
Hi L, Not sure exactly what you are talking about - shouldn't need a new chute.
So when do you clean, calibrate, and descale? You have great tips and suggestions for maintenance but fail to mention when it should be done.. Suggestions?
TMAN882 Descale when the machine's descale indicator light turns on in the display - indicator is the square filled with little dots on lower left of display. Brew group should be rinsed/cleaned under lukewarm tap water once a week. Clean/calibrate the grinder if having performance issues.
Can I make the grinder finer beyond the max finest? I don't think my Gaggia grinds fine enough for espresso.
Hi B, What makes you think it's not grinding fine enough for espresso? Are your used pucks in the drawer coming out fairly solid?
It pucks well, but I feel the crema could be better. Maybe it’s my beans. Also I sometimes get bubbles in my espresso. Could do the grind affect that ?
This chute empty message seems to be a common issue with the Brera grinder based on what I've read below. I don't think the fix of taking apart the grinder every 20-30 shots is very practical but that appears what I need to do! All the screw bosses are plastic and not brass inserts so after a half dozen disassembly and cleanings they tend to strip out even if lightly tightened. I'm so frustrated with my Brera at this point and I'm on my 2nd grinder assembly with the error coming up now 8 out of the past 64 shots and based on the last 40 of those the issue happens about 30% of the time. I had 24 good shots after cleaning but now it's happening a lot again. Time to take it apart once again? I am NOT using old or dark roasted coffee either. Maybe I'll just grind externally from now on because this is very crazy!!! Isn't there a solution to this? Gaggia is silent on this issue and I have written them twice now.
I was cleaning my Gaggia Brera and a white connector on a black wire became unplugged. Appreciate if you could advise where the connector should be plugged to. One end of the wire is plugged at the bottom of the grinder. I don’t know where the other end should go.
Hi PC, Here's a link to our support wiki for the Gaggia Brera. At the link you will find an electrical diagram. If you're in US and need additional assistance you can call our tech support at 585-924-7170 and they can talk you through: wiki.wholelattelove.com/Gaggia_Brera/diagrams_and_manuals
@@Wholelattelovepage Thank you very much. Machine is working now. Much appreciated.
Hi guys, I need help please. My grinder is stock in the middle and can't return it to grinding position. Is there a fix please?
Hi m, Sorry you are having trouble. The clean calibrate procedure in the video should get you there. If not and you are in US contact our tech support pro here for additional assistance: www.wholelattelove.com/pages/contact-us
Hi guys, I’ve had my Brera for about 2 years now and I’ve been noticing lately my espresso coming out thin and it because my grind isn’t as thin as it used to be... I tried super fine grind that I bought from a local store, made a shot bypassing the grinder - and it came out perfect! So it’s definitely the grinder - should I try the procedure shown in the video? Thanks
HI JB, yes you should!
@@Wholelattelovepage Thanks for responding. Is it recommended to turn the upper dial (of grinder) all the way for finer grind? At least up to the point where it still shows 'No beans' light when there aren't any? I notice that with dial turned all the way to the right (clockwise) grind is much finer!
I mean the udder dial in the grinder unit, not in the bean hopper
My machine's not producing any coffee and I'm pretty sure it's the grinder, but when I try to remove the burr plate it just won't turn. Any ideas on what to do there?
Hi Robin, Hard to be certain but here's a more recent video which includes how to replace the grinder if needed: ua-cam.com/video/EIwOtShoSMk/v-deo.html
If that's not the answer, here's a link to our extensive list of Gaggia Brera support videos and articles: support.wholelattelove.com/hc/en-us/sections/360012648213-Gaggia-Brera
If still stuck and in US/Canada you can contact us here for support: www.wholelattelove.com/pages/contact-us
I get everything done up to the UPPER BURR. IT will NOT BUDGE! The machine is clean...but, when I push 'the button down' and try to turn upper burr it does not move AT ALL! A friend tried, too, and we cannot get it to budge. Any solutions? Please help!
Hi d, Sorry you are having trouble with that. That upper burr must be lined up properly. Make sure the tabs are lined up and seated properly and it should turn into position when holding the button down.
I am having a similar problem. After a lot of effort I got the upper burr off, but cannot get it back on. I can line it up, but it will not turn.
My machine is grinding but the no beans sign keeps popping up and will not brew full cycle. I do not use oily beans. I've cleaned and descaled and it still happens every other cycle.
Ted, I did this but I cant get the top burr to turn. I did manage to get it off but the knob you push down to release the upper burr turned with it. Yours turns freely, mine is not. I cleaned both burrs and tried to put the upper burr back on. I cant get it to turn at all. I’m pushing down on the knob as hard as I can. It doesn’t go down far enough to clear the gears. Can you help me.
Hi Linda, The knob you push down, will turn when the upper burr is rotated in or out (just can't see it in the video). It is supposed to, it's a gear knob that helps turn the upper burr plate when adjusting the grind size with the knob in the bean hopper. As for the issue with the upper burr plate not turning. Make sure all 3 tabs on the upper burr plate are seated into the openings of the grinder, before trying to turn it. You may not have them seated all the way down, which will cause it to be blocked from turning into the grinder properly. Sometimes you may have to push down and turn on the upper burr plate, when seated in the grinder and pushing on the knob at the same time. This usually helps get it started. If you continue to have difficulty, let us know and we' ll do what we can to assist.
Hope that helps!
Ted
Thanks. I did manage to get it back together and everything is working now. The only thing that has changed is my pucks are very wet and there is water in the bin. This didn’t happen before.
The video was immensely helpful, but I am still periodically getting bean light. We’ve been using the same beans and same coarse setting for the past three years. I tend to think there is either something wrong with the chute area, the grinder itself or something else. I have grown tired of fixing it, even though it only takes 10 minutes, and will be buying a manual machine.
Which screwdriver bit did you use to open it??
Screwdriver is a T10 or Torx 10.
The upper burr piece is very difficult to turn. The button that is to be pushed is also very hard to push down. Are the supposed to be lubricated?
Mine is the same way. I am trying to get it off for the 4th time, and I can't get it to turn. Have you had any luck?
@@rhondacartwright4565 I have been able to get it off. However, it is not easy. I have to use a towel to be able to push down and turn at the same time. Good luck. It would be nice if someone who has an answer to why it is so hard to turn would answer.
I have Gaggia Brera. Fines grind , max amount of coffee, fresh grind, but extraction time is only 6-7 sec after pre infusion. How to get 20 sec?
Hi rz, Thanks for the question. What liquid volume are you getting in
6-7seconds. That is very fast. If you are set to the finest grind
something else might be going on. What do the spent grinds in the bin
look like? Do they seem far too coarse for espresso? If so, cleaning and
calibrating the grinder should help. If you are in the US and continue
to have issues please contact our tech support dept for assistance:
www.wholelattelove.com/contact-us wherever you are you can check
our support wiki for the Brera here:
wiki.wholelattelove.com/Gaggia_Brera/troubleshooting
30-35 ml liquid . Using only MIO, Ily,Maromas. Grinder is clean. I set 1 position below factory . Great result . I wish to send you pic. Probably best caffee in my life ( 35 years of espresso ). @@Wholelattelovepage
I just cleaned my grinder an still not having any luck.
Has anyone had problems with all 4 indication lights flashing red when trying to get a shot of coffee ? If anyone has any ideas would be very helpful.
Thanks
I have the same problem as you. Did you figure out what was wrong?
Looking for help from anyone who can offer it!!
The upper burr plate on my uncle's machine wont twist back on, wont even budge. all visible parts of the grinder are clean.
next step would be remove the ceramic parts from the upper and lower burr plate for cleaning, correct?
if those are jammed as well, then what?
Hi J, Make sure the 3 tabs on the top burr plate are lining up correctly before twisting the burr back into position. The tabs are different sizes so must be over the proper slot before pushing into place. Once in place push down on the black button to allow the adjustment gear to spin freely so the burr can be lined up properly. Key point in video showing top burr install: ua-cam.com/video/Z0Vife6GXHU/v-deo.html
Any residual coffee can impede movement. Ceramic burrs cannot and do not need to be removed for cleaning.
Hope that helps!
Marc
Mine is the same I’ve got the right tabs in place and pressing on the button but will not budge?
thank you both! just saw these replies! i ended up getting it, the tabs as whole latte love said, werent fully down all the way, and needed some finesse to get them all level. just cleaned his machine again this week, had to take the whole grinder unit out and rotate the plate with a vice because it was so gunked up! my uncle wont listen to me about using non oily beans lol
I frequent get the error light indicating "No coffee beans inside hopper" even when the hopper is full. The unit fails to brew and drops a perfectly good unbrewed puck into the coffee waste bin. It is clear that the machine is grinding and the coffee is making it to the basket. Why is it not brewing this puck?
Hi CD, Here's a link to the troubleshooting section of our support wiki for the Brera which covers the "No Bean Light": wiki.wholelattelove.com/Gaggia_Brera/troubleshooting#No_Beans_Light.2FGrinder_On_But_Not_Grinding
If you have not cleaned and calibrated the grinder as shown in this video that's first step to correctioing the problem.
@@Wholelattelovepage I have done this twice now. I have never seen beans backed up around the grinder. I have seen grinds in the chute but I think that is normal. It does not appear clogged and it is not out of beans. I think those are the two conditions that trigger the "no bean light" Anything else I can try? Thanks!
Hello if all indicators all flashing red what’s the problem?
Hi, here's a link to our support page for the Brera which has information including videos on why the lights are flashing support.wholelattelove.com/hc/en-us/articles/360063142333--Gaggia-Brera-Top-Lights-Blinking-Simultaneously
Only a minor difference on my Brera - - screw in the middle of the finger guard is a T-20 (Torx) and not a Phillips. So if you're trying to loosen/tighten that screw with a Phillips you will have zero luck. Torx heads and screwdrivers are widely available.
Hi JDS, Thanks for the comment!
So I did this exact process and grinder still not working. Do I just need to replace the whole thing?
The error I get is 4 flashing red lights on top of screen. I can’t seem to find this error anywhere. Cool.
Hi ZZ, Sent your question to our lead Gaggia Tech and here is his response:
4 flashing lights is basically like having an error code, just with no numbers. It's all in when then the flashing lights happen.Like if the machine is up and running without issue. And then a drink is selected, followed by immediate flashing lights and no grinder activation. Which usually means the grinder motor is dead for some reason. Motor went bad in most cases. Sometimes unplugged from board (very rare)
There are other times that the flashing lights can happen and that would determine were the issue is with the machine
my grinder only running 3 seconds one shot， how to adjust it?
Hi, If you feel you are not getting a proper coffee dose first be sure your strength setting is up to 3 beans. If still feel dose is low the cleaning and calibration procedure shown in this video should solve the problem. Clogs in the coffee delivery chute can cause the machine to improperly since amount of coffee ground. After cleaning iut may take 6 grind cycles for machine to re calibrate itself to proper coffee dose.
What's that weird panel at the top back of the machine?
Hi James, Which weird panel?
The small cover just behind the bean hopper.
Cover for test port.
Ive been using my gaggia Cardona prestige for a little over a year and now that thing is giving me error code 2. I guess grinder motor is toasted :/
Hi es, Here's a video covering error codes on the Cadorna: ua-cam.com/video/UAmK3S4Tg_s/v-deo.html
Error 2 means grinder is disconnected. So either a wire shook lose - unlikely. Or, the grinder needs to be replaced. If you're handy with a tool replacing the grinder is fairly easy. Here's a video that takes you through grinder replacement step by step: ua-cam.com/video/VD1IekizLbU/v-deo.html
Is Starbucks French Roast considered an 'oily' bean?
+John Volkman Yes. We recommend against using Starbucks, Peets and Kirkland beans in super-automatic machines due to oil content.
There is beans but the grinder light is always on? Any ideas why?
Hi Didier, Did you clean and calibrate the grinder as shown in the video? There's more troubleshooting info in our Gaggia Brera support wiki:wiki.wholelattelove.com/Gaggia_Brera/troubleshooting
If in the U.S. you can speak with our tech support staff here for further assistance: www.wholelattelove.com/contact-us
I frequent get the error light indicating "No coffee beans inside hopper" even when the hopper is full. The unit fails to brew and drops a perfectly good unbrewed puck into the coffee waste bin. It is clear that the machine is grinding and the coffee is making it to the basket. Why is it not brewing this puck? And yes I do calibrate two times like you showing in thet video .
Hi ZD, Here's a link to our support wiki to section dealing with that error: wiki.wholelattelove.com/Gaggia_Brera/troubleshooting#Empty_Grounds_Light_Stuck_On_Or_Blinking
Try the steps there and if no resolution to the probelm and you are in the US contact us here for further assistance: www.wholelattelove.com/pages/contact-us
I get that same light on a brand new machine. Sending it back....
What do I do if the burr plate won't turn when I push the button to turn and remove it?
Hi d, make sure everything is clean and you are putting the burr plate is properly inserted.
@@Wholelattelovepage I was never able to remove it to clean it out because it won't turn in the first place. Any suggestions to free it? Thanks!
@@dianakane9290 Review this section of the video ua-cam.com/video/Z0Vife6GXHU/v-deo.htmlsi=_hKJryZxzFg4FTO8&t=159
Make sure you are pressing down the button fully and turning in the right direction. It may take some effort to get it to turn especially if there are some partially ground beans between the burrs.
@@Wholelattelovepage got it! Had to tap it with a meat mallet for it to release but it worked! Thanks for your help!
Is the finger guard strictly necessary?
If you don't have kids, and you know not to put your finger in and brew a cup - couldn't you just remove it?
You could get more coffee in the hopper, and also get more beans in the grinder itself.
i did all of this and still after grinding coffee wastes the shot shows no coffee in the grinder even though there is plenty?????????
Hi DS, Are you in the US? if so, contact us here and we can help you troubleshoot: www.wholelattelove.com/contact-us
Whole Latte Love what prompt should i choose technical support ?
Dragan Soldat yes
Finger Guarda is not just for safety - it shakes the beans to insure flow down the hopper
Hi CB, You are correct! Thanks for the comment.
Terriffic video. When I try to pull a shot, the grinder on my Gaggia Brea turns on, but no beans are being ground. I cleaned and calibrated as per this video. I was then able to successfully pull two or three shots. Then the problem repeated itself and no beans are being ground. I have been using the same beans for years - Lavazza Gold - so I don't believe that this is the source of the problem. Any ideas?
Hi Christopher, Thanks for the comment and question. Sorry to hear you are having an issue. If in the US, you can talk to our tech support here: www.wholelattelove.com/contact-us
You can also check our support wiki for the Brera here: wiki.wholelattelove.com/Gaggia_Brera/troubleshooting#No_Beans_Light.2FGrinder_On_But_Not_Grinding
Thank you - I called and with the help of the support line had my problem solved within minutes. You guys are the best!
@@christopherwilliams4552 what did you find the problem was? I'm having same issue.
@@BCCPete I now run it without that umbrella like finger guard and have had no problems since. I did try every step in this video. They worked in the past, but not this time.
I thought that I would let you know about an intricate piece of this grinder and a correction. The item that you called a finger guard is not only a finger guard but regulates the amount of beans that is ground during the grind cycle. If you tried to use it without that piece then it would bogg down the water pressure system and you would notice a considerable lower tone; slower brew time; and less water dispensed. Even at mid grind and 2 bean setting you will get the same. So unless you adjust the grind time, then your Finger Guard isn't required.